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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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R
Rohith_kalthod@consumercomplaints
from Bengaluru, Karnataka
Apr 24, 2010
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Address: Bangalore, Karnataka

Respected Sir,
My name is Rohith K, Residing at # 396, 7 th Cross, 8 th main, Mico layout, Btm II stage, Bangalore-560 076. Mobile No [protected].
Besides my House a HDFC ATM centre is opened recently. From Opening date till today the cstomers of ATM are parking their Vehicles in front of my Gate, where I am facing a lot of Problems while Taking my Vehicle Outside and Inside of the Gate. for the same several time I approached Security Of the ATM, The Responce from his side is He is not concerned and Agian I approached his Security Field officer Got Scolding of volgure language.
I had complained the same with MICO layout Traffic Police.
I Request concerned department of HDFC Bank to get interfere in this regards
and give the solution for this problem.
ATMs are made for People's convinient but for that why I should suffer? IS THIS FAIR? Can I take this matter seriously?
I hope you can understand the Problem and do the needful.
(Name of the Security - Sharath Gowda,
The field Officer who is not at all listening my words and Not having Control on his tongue I even dont know his name His Mobile No is [protected])
Regards,
Rohith K
Aug 13, 2020
Complaint marked as Resolved 

HDFC Bank — No security at ATMs

Hi, I am a resident of Mirzapur(U.P) and working in Mumbai. I frequently use HDFC bank ATM when i go there. I was shocked when i saw around 10 people atleast inside the ATM and no security guard. Mirzapur has only one HDFC bank ATM which is on site. When i went to withdraw the cash there were 5 people with me inside the ATM from which one man was showing her daughter by pointing me how to withdraw the cash from ATM. I asked for security guard who was at pan shop near the bank and when i asked to see the branch manager to lodge the complaint of security in his Bank ATM then Branch Manager told me HDFC bank dont provide any security for Atms and we will not be responsible if any mis happen takes place inside the ATM. I just want to know who will be the responsible if anything happen inside the bank ATM.
Regards
Rachit Agrawal
[protected]@yahoo.co.in
On 12 Feb 2010, my SBI ATM got stuck in the HDFC ATM. The story is is, I tried to withdraw in the 1st instance but after entering the Pin, instead of asking amount, account statement came out and also I got the ATM card. After that the guard came in and tried toi help me and he asked me to put the PIN and he did some thing at the back and press some of the keys and said that my card is retained now.

Instead of helping me out, it seems he facilitated to jam the card and said that the server is down. He told me to collect the card from the bank. As soon all this happened, he asked other customer to go away and said the ATM is not working. Soon after, notified "out of order".

I was quite at a loss as I have not experienced such things before and am always doubting the guard. For god's sdake please forgive me if I am simply doubting. But atleast some body clarify on this if the card is really stuck up or it is some kind of false play of the guard. Please help me, am really stressed as I am need of money. If I am wrong, please forgive me, it is infact not complaint but to clear my doubts. Thank you.
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    K
    komal
    from Ahmedabad, Gujarat
    Apr 23, 2010
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    Address: Ahmedabad, Gujarat

    Respected Sir,

    Subject : Non-Receipt of PF Employee Code HBL/AP/K04710 ( Ahmedabad Branch)

    I Komal Nagori ex-employee of Hbl Global Pvt Ltd, (Ashram road Branch, Ahmedabad). And my employee code is HBL/AP/K04710 I left my job on 30th jul,2009 and thereaftert I have applied for PF Withdrawal from Hbl Global Pvt Ltd, . I request you to please inquire in to the matter as I have not received my PF till today(23/4/2010) in my Account. [protected]

    My personal details are as follows :

    Name : Komal Nareshbhai Nagori
    Employee code : Code HBL/AP/ K04710 (Ashram road Branch, Ahmedabad)

    Address for corespondence:

    A-3 Shyam gokul apt.
    132ft ring road
    Shyamal X road
    Satellite
    Ahmedabad -380 015.

    Email address : [protected]@yahoo.co.in

    Mobile no : +91-[protected]
    Savings Bank Account No : [protected]
    Bank name : HDFC
    VEJALPUR, AHMEDABAD
    Ahmedabad

    Please look in the matter and reply as soon as possible

    Thank You
    With regards

    Komal Nagori.
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      sanjay Katoch
      from Mumbai, Maharashtra
      Apr 23, 2010
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      Address: Ludhiana, Punjab

      Ref Load account number 2946390 (Used car Loan) HDFC Bank

      My compalint is regarding a used car loan for a used maruti 800 car which is having registration number is PB10 AT3587 and whose loan account number is 2946390 which shows me as a coborrower in this loan .This loan was cleard on 24/11/09 by Mr .Dinesh Malhotra by paying a amount of Rs 20000 recipet number 19396504 at mall road branch of HDFC bank.

      I have never availed a loan from HDFC bank nor I am a coborrower/ guranter for any kind of loan to anyone .
      someone as forged my signatures to avail such loan . Even today sibal stand on my name because of this loan and I cant avail loan from anybank .

      1. My request to the bank is to show me the documents bearing my signatures for applying loan or to become coborrower/ co guranter for any such loan .
      2. To clear my name from this loan .
      3. Clear my name from sibal too.

      in case bank need to correspond to me my mail id is :

      [protected]@live.in

      in case bank does not respond to my complaint i will proceed to court to resolve this matter.
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        sharath1497
        Apr 22, 2010
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        Address: Chennai, Tamil Nadu

        I have been using the HDFC Bank FOREXplus Prepaid card from Dec 09 in UK, I require a hard copy of the prepaid card statement for my dependent's VISA and need to submit the same to the UK home office, from the 20th of March onwards I have repeatedly called up HDFC bank from UK and spent a lot of money to just request a statement, each and every time they advise me that the statement will be mailed within 10 working days, but till date the statement has not been delivered at the address, all attempts to contact them in this regard has been in vain, they never provide me with the tracking number or any mail reference number, I would like to register a former complaint against:
        Prepaid Cards - Dept.
        HDFC Bank Ltd
        Chennai - 600 107
        For unprofessional conduct, misleading information and not delivering and processing customer requests.
        The card statement is very important to me as this is one of the most important documents required for my dependent's VISA.
        Aug 13, 2020
        Complaint marked as Resolved 
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          J
          jeeva1974
          from Noida, Uttar Pradesh
          Apr 22, 2010
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          Address: Chennai, Tamil Nadu

          Card Number: [protected]
          I had HDFC credit card long ago. I blocked the same.
          As per my understanding I left 7000 balance and the HDFC bank detected 5000 from my salary account without my permission. Also I did not receive any statement for that. After 1 year I got mail saying that you have to pay 17000 Rs. I asked full transaction details they are not ready to give. Now they are saying that you have to pay 30000 plus amount, I am asking the same question for statement but they denied providing the statement. I just want to know the real transaction details were by me. So please help me to sort out this issue with valid solutions.

          Some body called from third part and they are using un-parliament words and make me afraid. Also they are saying that if you not paying the amount they will kill me. I am going to register a complaint against HDFC bank for that.



          Thanks & Regards,
          Jeeva.V
          Aug 13, 2020
          Complaint marked as Resolved 
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            K
            Kunal
            from Gurgaon, Haryana
            Apr 22, 2010
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            Address: Hyderabad, Andhra Pradesh

            Respected Sir/Madam,

            I am Sunitha, an HDFC bank customer with Credit Card Account No.[protected]. This is regarding an outstanding amount of Rs.22283.22 on above account. In this amount payment of about Rs.10,000 was made to Bajaj Allianz Insurance in November 2008 (this I came to know when I enquired with HDFC) and the rest is interest amount. I would like to inform you that I NEVER applied for an HDFC Credit Card or any Insurance from Bajaj Allianz. The said Credit card account was opened without any information or approval from me when I opened an account with HDFC in January 2005 which I closed on 31st January 2006, I have submitted my check books and other
            documents to HDFC in this regard, also I NEVER received any Credit Card from HDFC, so I was not aware of the Credit Card account opened by HDFC. This whole thing is a FRAUDULENT practice of selling insurance through phone to uniformed customers adopted by Bajaj Allianz in Collaboration with HDFC to pass the benefit to Credit Card salesman, Insurance agents, Telecallers and other middlemen to achieve their sales target. Please check and if possible answer the following questions I have regarding this practice:-

            1. Can HDFC issue a Credit Card to the customer without anykind of confirmation or approval from customer and charge customer for the same, that too without handing over the Credit Card to customer.

            2. I have opened an account with HDFC not Bajaj Allianz, its a third party in this case, then why my bank and contact information was shared with Bajaj Allianz without my consideration, as I was charged on an account even I was not aware of then the Bajaj Allianz people must have my account information, in this case HDFC is not maintaning the privacy information of customers.

            3. I never received any certificate for the said insurance for which I was charged, can HDFC sell insurance on phone without any kind of documents or CONFIRMATION from customer, this is a forced sale by constantly calling (harassing) customer. I am again making it clear that I have never given confirmation to avail the insurance.


            Thanks & Regards.

            Sunitha.
            Aug 13, 2020
            Complaint marked as Resolved 
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              V
              venugopal.k
              from Bengaluru, Karnataka
              Apr 21, 2010
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              Address: Chennai, Tamil Nadu

              i have surrendered my HDFCSLIC policy no 10960460 on 22ned march 2010 with duely attched adressproff and id proff. requested for the my policy amount to pay to me by cheuque/dd to my communication address.
              in general HDFCSLIC process takes only 10 working days to process.but after more than 20days also they did not piad monwy to me.
              when i met them in person at ashok NAGAR CHENAI brach they told delay diemto internal process and raised complient .still no resonce from any one of the same.

              kindly consider my request to follow up this issue.as lot of my financial needs are depended on this payment by hdfcslic.

              Details:
              Policy no: 10960460
              Name: J.P.N.Venugopal krovvidi
              DOB:[protected]
              Address: no 151, palaniappa nagar, alwartiru nagar, chennai 6000087.
              Amount paid: 4000/- per month since 2007(completed 3 years)
              Surrendered at : HDFC standard life insurance branch annanagar, chennai on 22 march 2010.
              person/employ
              to whom it was
              submitted: MR . Surya (at the same branch on 22 march at 12.45 to 1.30 P.M).

              Expected service: Do the process of my policy to get my money ASAP as DD/cheque to my communication address.

              thnaks& regards,

              venugopal.krovvidi

              no 151,palaniappa nagar,ARCOT road, alwartiru nagar,chennai 600087

              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                A
                ashishm1984in
                from Mumbai, Maharashtra
                Apr 21, 2010
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                Address: Bangalore, Karnataka

                To,
                The Central Public Information Officer,
                Telecom Regulatory Authority of India,
                New Delhi-110002.

                SUB: Getting many calls daily on my cellphone for HDFC complementary credit cards, home loans, car loans etc.

                Dear Sir,

                My name is Ashish Mishra. I am from Bangalore. I want to report a complaint for Bank telecalling service. We used to get calls from Banks for complementary credit card (they mention as free), home loans, car loans & about variety of loans, and other kind of investment plans. But From last 2 months, i am getting these calls very frequently on my mobile number "[protected]". I am getting these calls thrice or more then that in a day. Most of the time, i am receiving calls from HDFC bank for all kind of credit cards, investment plans and every kind of loans. I remember about one call, when i said no to the telecaller girl, she said "Sir, please listen our investment plan and give reference to others". After the same call, within 2 minutes, i have received another call for credit card. and in the next minute i got a call for asking home loans. All there calls were back to back within 5 minutes. Several times i asked customer care of HDFC bank and telecallers to remove my cellphone number from their database and they says yes on that but after that calls traffic on my cell always increase. Another info i want tell you that, i don't have any kind of account in HDFC Bank and also i didn't applied for any kind of service from (i.e. credit cards, any loans etc.). Even, i never gave my cellphone number to them in any from (like any kind of application form or on website). Yesterday, i got a call for credit card from HDFC. As always, i said no. Today again i have received a call from HDFC (from ph number[protected]. Today, when i said no then the girl asked me to confirm my date of birth. She told me my DOB and asked me to confirm to update their database. Again i said that i don't want any credit card and i don't have any relation with HDFC (in terms of services) but why HDFC wants my DOB to update their database.

                This is so pathetic. Also, i am getting automatic computerized calls after 8 pm in night. As per TRAI rule, they cannot make calls to the users. WHY they not following the rules.

                After all this, i would not like to go in HDFC bank even if i want to open a new account. i will prefer others. I already registered my cell phone number in Do Not Disturb list thru my mobile operator service but still i am getting these calls. I guess, they get our mobile numbers from operators directory.

                Now i want to log this complaint for HDFC (it is applicable to other companies also who are following HDFC's foot step).

                Now, i can't handle this problem anymore.

                Please do the needful.

                Regards,
                Ashish Mishra
                My mobile number (on which i am getting these freaking calls) --> [protected]
                Aug 13, 2020
                Complaint marked as Resolved 

                Idea Cellular — receiving call from Creadit Card Companies and Banks

                After registering in DND registry, I am receiving call from Creadit Card Companies and Banks
                I am getting promotional ads in spite of repeatedly requesting to stop the same

                Will the Idea Cellular act now


                M M Vigg


                M[protected] Jabalpur Madhya Pradesh
                Landline[protected]
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                  S
                  SHEKHAR GUPTA
                  from Allahabad, Uttar Pradesh
                  Apr 21, 2010
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                  Address: Uttar Pradesh

                  Dear Sir,
                  I, Shekhar Gupta had a employee of L&T Finance Ltd. from Dec.2008 to May 2009. My salary A/c was opened by this company at your esteem organization at HDFC Bank, Hazratganj Branch, Hazratganj, Lucknow(U.P.) which was opened with zero balance. Now I left this job from that Co.& I checked my HDFC A/c as on 12th April 2010. My A/c shows as saving A/c and deduct the Rs. 827(Eight Hundred Twenty Seven Rupees) from my balance without any intimation / information not to Telephonic talk nor my registered E-Mail ID. Please do the needful action against this matter.
                  This is for you kind information & necessary action please.
                  Thanking you.

                  The Details are given below :-
                  Name :- Shekhar Gupta
                  A/c No. :- [protected]
                  Bank :- HDFC Bank
                  Branch :- Hazratganj Branch, opp. halwasiya house,
                  Hazratganj, Lucknow (U.P.)
                  Comm.Add :- 155/108, Mahesh Prasad Street,
                  Molviganj, Lucknow (U.P.)
                  E-Mail ID :- [protected]@yahoo.com
                  Mobile No. :- [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    U
                    UNITED ENGINEERS
                    from Mumbai, Maharashtra
                    Apr 21, 2010
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                    Address: Hyderabad, Andhra Pradesh

                    We have take a car loan from HDFC bank Ref No 11378245, After completing all our emi payments we received a letter from HDFC saying that we need to pay some penalty of Rs 890/- to release the clouser documents. When we sent a person to pay the amount in the bagumepeta branch , The persons are asking all the partners of the company signatures on the letter they have sent before taking the amount Rs890/-. This is meaning less, I as a managing partner has signed all the previous documents before taking the loan and that to we are gone there only to pay the balance amount as per thier record.
                    When we tried to contact thier custmercare on[protected], one lady is rashly telling that that is thier procedure if you want papers do that otherwise, that is upto you like that.
                    We are verymuch upset about thier responce in the phone. And we strongly recommand our friends and others not to have any relation with HDFC in future.

                    Please take action against such type of customer care responces
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    hdfc bank limited-loan — no official documents received

                    i had taken loan for my car chevrolet beat[protected]. now its been 4 months i havent recieved any official doucments regarding the loan details...like for how much i had taken the loan...and all that... kindly contact me ...soon..: [protected]@gmail.com
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                      V
                      Vikas Bhasin
                      from Basi, Punjab
                      Apr 20, 2010
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                      Address: Delhi

                      Dir sir i Have Been The employe of H.D.F.C. SLIC My joing date is 21st jan 2008 but due to some promble I have regined from companey On 25th july. 2008.
                      So Please arrange my provident fund what ever deduceted from my salery. I will be obliged to you.
                      Date Of Joing 21st Jan 2008
                      Date Of Resignation 25th July. 2008
                      Emplye Code 25721
                      agency code 00190881
                      my phone no is [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dir sir i Have Been The employe of H.D.F.C. S LIC My joing date is 21st april 2008 but due to some promble I have regined from companey On 6th Nov. 2008.
                      So Please arrange my provident fund what ever deduceted from my salery. I will be obliged to you.
                      Date Of Joing 21st April 2008
                      Date Of Resignation 6th nov. 2008
                      Emplye Code 31680
                      In May-2008, I have joined HDFC SLIC as Financial Consultant. After that I have seen many dramatic changes in HDFC SLIC, that pulled down the business of the company. These are the acts that de-motivate the FC in this competitive market. These changes are as below:

                      1- ECS mandate for yearly mode policy, while the broacher and the Illustration doesn’t show this is compulsory.
                      2- According to the broacher of the Unit Linked Plan Min. Monthly Premium is Rs.1500/-, but the company doesn’t accept it. The authorities of the company says they will accept minimum monthly Premium of Rs.2000/- only.( Rs.24000/- Yearly). This is big amount in Kanpur City (Labor Class City). Similarly they have restricted the Conventional Plans.

                      Please stop this nonsense otherwise company business will suffer as the rival companies are launching the Plans in a very short premiums.
                      In May-2008, I have joined HDFC SLIC as Financial Consultant. After that I have seen many dramatic changes in HDFC SLIC, that pulled down the business of the company. These are the acts that de-motivate the FC in this competitive market. These changes are as below:

                      1- ECS mandate for yearly mode policy, while the broacher and the Illustration doesn’t show this is compulsory.
                      2- According to the broacher of the Unit Linked Plan Min. Monthly Premium is Rs.1500/-, but the company doesn’t accept it. The authorities of the company says they will accept minimum monthly Premium of Rs.2000/- only.( Rs.24000/- Yearly). This is big amount in Kanpur City (Labor Class City). Similarly they have restricted the Conventional Plans.

                      Please stop this nonsense otherwise company business will suffer as the rival companies are launching the Plans in a very short premiums.
                      Dear Sir,

                      With requested i state that i m taken a term assurance plan with your company since 3/12/2008, having policy no[protected].
                      But still my policy bond yet not sent by HDFC to me.
                      So plz as soon as possible sent me my policy Bond.




                      Yours Truly
                      VIKAS RAJ KASHYAP
                      #[protected]
                      Dear Team,

                      This is to inform you that i am taken a Team Assurance policy since 21/10/2008 from Varanasi Branch and after taken policy i sent to medical, i conduct my medical well.
                      But the problem is that still i am waiting for my olicy bond which is most imp for any clain.i visited Branch thrice but non of your team help me.
                      So if there is any mishappening with my life then you must be responsiable for that clain.
                      Thud i again request to you plz send me, mu policy bond soon.


                      Yours Truly
                      Akash Raj Kashyap
                      #[protected]
                      Dear Team,

                      This is to inform you that i am taken a Team Assurance policy since 21/10/2008 from Varanasi Branch and after taken policy i sent to medical, i conduct my medical well.
                      But the problem is that still i am waiting for my olicy bond which is most imp for any clain.i visited Branch thrice but non of your team help me.
                      So if there is any mishappening with my life then you must be responsiable for that clain.
                      Thud i again request to you plz send me, mu policy bond soon.


                      Yours Truly
                      Akash Raj Kashyap
                      Policy no[protected]
                      #[protected]
                      Dear Team,

                      This is to remain memind you that i m being Ex Sdm of Varanasi Branch & leave my Ideal Company HDFC SLIC due to some my fault since k 2nd march 2009 with sad.
                      But my request is only that i m made communicate with My HR sir Mr. Manish Kumar both By mobile & mail for sending me PF form to my mail but i dont know why is getting late to sent that to me.
                      So plz sent my PF Form to me.
                      Thanking you a lots.



                      Your Truly
                      AKASH RAJ KASHYAP
                      EMPLOYEE NO--27254
                      #[protected]
                      Dear Team,

                      This is to remain memind you that i m being Ex Sdm of Varanasi Branch & leave my Ideal Company HDFC SLIC due to some my fault since k 2nd march 2009 with sad.
                      But my request is only that i m made communicate with My HR sir Mr. Manish Kumar both By mobile & mail for sending me PF form to my mail but i dont know why is getting late to sent that to me.
                      So plz sent my PF Form to me.
                      Thanking you a lots.



                      Your Truly
                      AKASH RAJ KASHYAP
                      EMPLOYEE NO--27254
                      #[protected]
                      Dear sir i Have Been The employe of H.D.F.C. S LIC My joing date is 24th July 2008 but due to some problem I have regined from company On 5th Nov. 2009.
                      So Please arrange my provident fund what ever deduceted from my salery. I will be obliged to you.
                      Date Of Joing 24th July 2008.i would further request you to refund the P F amount through.and please do not transfer it to my account directly.please do the need full ASAP.
                      Date Of Resignation5th March. 2008
                      Emplye Code 37659
                      Agency Code 00266437

                      HDFC Slic — TDS not refund

                      Dear sir

                      I Hiten Patel Sir, in my ITR I had mentioned TDS Refund column with my bank account number and made a tick mark in deposite directly into my bank account box option. But till date I have not received any refund. Now I have posted to ahmedabad. For your kind persual the detail informations are as follows.

                      a) Receipt no. [protected]on Acknowledgement copy.
                      b) I am sending ITR copy of financial year 2007 – 2008 with Form No. 16A.
                      c) PAN card no. APOPP9976M
                      Thanks
                      Hiten patel mo [protected]
                      Dear Team,

                      Pls help me out to withdraw my PF funds deducted during course of my service .

                      Details are :

                      Name # Kashif Khan Lohani
                      Designation Served in HDFCSLIC- Business Development Manager
                      Emp # 1683
                      Locoation # Lucknow ( Habibullah Estate )
                      I will tell you why such things occur in HDFCSLIC. The reason is that In Kolkata, the entire team is led by a VP (Sales) SANJEEV BISWAS, who is basically Good for nothing. Sanjeev Biswas & his team enjoys company's facility & Perks but never worked for the development of any individual . Thats why the company is facing so much of bad Names & Policy lapsation .
                      He will recruits RM & TMs based on his whims & fancies without considering any quality parameters . His TMs are never any guiding any field staff " How to do Quality Business" & instead only Threatening them for taking their Jobs if they donot achieve this many policy & this much value .

                      Their High handedness has gone to that extent that on 31st July, Sanjeev Biswas along with his entire team upto TM level had a Cock tail Party in the day hours at Garia Branch Training Rooms . Which is against Company's Policies but they themselves will always violate . But they are very smart when the same happens to any SDMs . The same Sanjeev Biswas terminated one SDM of the same branch for entering the branch intoxicated but he himself is getting intoxicated in the training room of the Branch .

                      Higher Management should immediately remove this local management to Save the Company from Bad name, Culture & Goondaraj under Sanjeev Biswas's leadership .

                      HDFC Slic — Not getting premium Receipt

                      Dear sir,

                      I am not getting my premium receipt after depositing premium amount in the month of Nov'10. Please look into the matter.


                      Regards,

                      Randhir kumar choudhary
                      complaint for provident fund
                      Dir sir i Have Been The employe of H.D.F.C. SLIC My joing date is 29 may 2010 but due to some promble I have regined from companey .
                      So Please arrange my provident fund what ever deduceted from my salery. I will be obliged to you.
                      Date Of Joing 29 may 2010

                      Emplye Code 62207
                      my phone no is [protected]
                      Dear sir,

                      I am not getting my premium receipt after depositing premium amount in the month of Mar '13 . Please look into the matter.
                      Policy no. 13133576

                      Regards,

                      Manas Ranjan Pattanaik
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                        A
                        amit.thinking
                        from Gurgaon, Haryana
                        Apr 19, 2010
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                        Address: Gurgaon, Haryana

                        I have already made a payment for the HDFC credit card which i have.
                        payment done with
                        1. transaction number MICI[protected] of amount 1000/- Rs. DATE- 14/04/2010
                        2. transaction number MICI[protected] of amount 13500/- Rs. DATE 19/04/2010

                        I have already verified these transaction and these are successfull.

                        despite these payment i am getting unwanted calls from hdfc bank that no

                        payment ha been done.
                        bank representative was also abusing despite i told her that payment has

                        already been done.

                        Please do me favour take action against them
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear Mr Kumar,

                        We are sorry for any distress that our agents may have caused you. We would like to investigate your complaint further to ascertain if there are in fact any dues that are owed to the Bank; if not, we will ensure that such calls are not repeated. Request you to send us an email at [protected]@hdfcbank.com with your credit card number and contact details. Please also include the id TTU[protected] in the subject line of your email. As soon as we receive this information, a bank representative shall contact you.

                        Regards, Customer Assistance, HDFC Bank
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                          ullas joseph
                          from Delhi, Delhi
                          Apr 19, 2010
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                          Address: West Delhi, Delhi

                          I am requisted so many times to the HDFC banker for settell my card no.[protected],but tilldate i have not received any replay . Please do need full ASAP.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          i was holding credit card of hdfc bank .due to some financial crisis i cant make regular payment so i contact them for any kind of settlement . they made a settelment for 48000 thousand for 8 month, that time i refused to accept that settelment due to the heavy emi i.e 8000 per month. but the settelment department suggested me to pay the minimum due and i totally paid amount of rs.27, 500 to them till this date for my total outstanding of rs.48, 000. after making my 5th emi the settelment recovery deppt said that they have increased my emi term to 12.at the last movement now they are asking for the rest i.e 20500rs to pay .its not possible for me to pay this heavy amount at a time. i request to pls suggest way ahead.
                          i have recording of the conversation with the settelment deptt. that my emi tenure has increased.
                          any help is appreciated.

                          thanks
                          Dear Mr Joseph,

                          We would have to investigate your complaint in greater detail before we can work out a repayment plan for your card. Request you to send us an email at [protected]@hdfcbank.com with your card number and contact details. Please include the id TTU[protected] in the subject line of your email. As soon as we receive this information, a bank representative shall contact you.

                          Regards, Customer Assistance, HDFC bank
                          They harassed me for one year and i want to share my experience with everyone.

                          HDFC bank Credit card recovery department is most notorious in the country.

                          That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers.
                          They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and the write off in cibil.

                          They try to get you into accepting expired settlement letter after which you have no rights. Make sure you make the payment within the written time frame of the settlement letter at all cost

                          *they sent harassing recovery agents on 'behalf of HDFC Credit card'
                          *the agent wanted me to make part payments rather than asking for settlement letter
                          *they tried to make me accept the expired settlement letter.
                          *they did not honour their written commitment made via their settlement letter for writting off the dues.
                          *they kept on refusing on emails and kept asking for more money for writing off in cibil records.
                          * I took up the issue with their "Nodal officer" as well but to no use.
                          *finally i took all the mails to the ombudsman and got the issue resolved.
                          *Till date HDFC credit card department holds that everything that was done is in accordance with bank policies. (only God knows how many inhumane policies do they have in their kitty)
                          *they have wasted my whole one year in followups, mental harrasment, and botheration.

                          Stay away from HDFC bank for all reasons.
                          I have a citibank credit card and i had not got the due response from the helpdesk whenever i tried to contact them for any assistance either by Mail or by Call, last i got a call from them 15 days back when i discussed with them regarding the settlement i agreed to pay back the whole principal amount but in installments which they never agreed and insisted me to complete the same in 3 installments only half the prinicipal amount.

                          I have a query if go for the same what would be my status in CIBIL in the long run.
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                            Sasi Kiran Kavuri
                            from Ernakulam, Kerala
                            Apr 19, 2010
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                            Address: Rangareddy, Andhra Pradesh

                            I have been using HDFC health plus credit card for almost 4 years. Suddenly, they discontinued the card and have sent me another Platinum card last year. I have gone through the tariff and found unnecessary for me due to the annual charges. I was also not happy with their billing service since i paid late fees on many occasions due to non-reciept of bill. Hence, i have cut the new card (without using it) diagonally after clearing the bills on my old card, and sent back to the office address mentioned for cancellation. Later i have recieved calls from the customer care twice during my office hours and I have not talked about the matter saying to call later.

                            But later I have been recieving bills with outstanding amounts and late fees for the new card. I am not aware about the charges as I have not used the card. Whenever I have asked the customer care personnel who called me for the old bill when this amount was charged, they used to send only the present bill. For this I have replied them asking for the past bill which contained the charges and not the overdue.

                            Recently the call have become more & more harassing. In the replies from HDFC customer care, they simply ask me to talk to the customer care. Please attend to the issue immediately.
                            Dear Mr Kavuri,

                            All our agents are required to observe strict guidelines with respect to their tone and manner of interaction with our customers, and we apologize if any of them has caused distress to you. We would like to investigate your complaint further and request you to write to us at [protected]@hdfcbank.com with your credit card and contact details. Please mention the id TTU[protected] in the subject line of your email. As soon as we receive these details, a bank representative shall contact you.

                            Regards, Customer Assistance, HDFC Bank
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                              Purav Lathigara
                              from Mumbai, Maharashtra
                              Apr 19, 2010
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                              Address: Rajkot, Gujarat

                              Sir,
                              i have saving a/c. in main branch in rajkot.
                              last 15th march my a/c.is open and welcome kit also i received with cheque book and debit card,
                              but yet sir i dont receive my debit card pin no. so how can i deposite my salary or any other payment
                              that a/c. coz how can i withdrawl without debit card pin No.
                              Dear Mr Lathigara,

                              To assist us in giving you an update on your ATM Debit Card PIN, we request you to write to us [protected]@hdfcbank.com with the id TTU[protected] mentioned in the subject line. Please also mention your account number and contact details in the email. As soon as we receive this information, a ban representative shall contact you.

                              Regards, Customer Assistance, HDFC bank
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                                sandesh
                                from Rajahmundry, Andhra Pradesh
                                Apr 18, 2010
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                                Address: Bangalore, Karnataka

                                i am paying a loan towards two wheeler purchase i paid already 8 instalments and i am yet received repayment schedule from HDFC if one day delay in repayment they will charge rs.450/- for late fees but from 8 months they are not yet issued me a loan repayment schedule (what is the fine for them)
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Dear Mr Sandesh,

                                You should have received your loan repayment schedule at the time of disbursement of your loan. However, we will be glad to mail you a soft copy of the schedule.

                                Please write to us at [protected]@hdfcbank.com with the following details :

                                • Date of birth of the loan applicant
                                • Loan account number
                                • Correspondence address
                                • Loan amount
                                • EMI amount
                                • Loan Account number

                                On receipt of the above details, we will verify it against your account information and send you a copy of the repayment schedule on your registered email id.

                                Regards, Customer Assistance, HDFC Bank
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                                  SUNIL KUMAR
                                  from Kolkata, West Bengal
                                  Apr 18, 2010
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                                  Address: Gurgaon, Haryana

                                  MY HOME LOAN FROM HDFC WAS RUNNING AT 10.5%.I WAS CHARGED RS 42944 FOR CONVERTING TO 9.25% RATE OF INTERERST THOUGH THEY R GIVING NEW LOANS AT 8.5 %.THESE CHARGES R UNJUSITFIED AS I HAD OPTED FOR FLOATING ROI & SO RATE SHOULD BE REDUCED AUTOMATICALLY FOR EXISTING CUSTOMERS ALSO.HDFC SHOULD REFUND THIS AMOUNT OF RS 42944.MY LOAN A/C NO IS[protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  tjiujkjhyhjshuhdjskghdhguihjhcjyjljolcujmhb yusdhtgjkhcbisu
                                  since you had taken loan at floating rate, the bank is entitled to do adjustment with the interest rate and you can help little with that. in fact the banks are fairly reasonable in doing that...otherwise why are nationalised banks too charging increased rates for existing borrowers.
                                  Mr. Sunil

                                  Before existance to HDFC or any other pvt bank, poor Indians were exploited by Jemadars/Pvt Lenders now Pvt Banks have been replaced to Zimaders/Pvt Lenders and starting exploiting own countrymen.I agree with you, as a privilege customer they should n’t ask for addition FEE to reduce rate of interest that was considered illegal /unfair policy


                                  Regards
                                  Neeraj
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                                    Shashi Bhan Pratap Narain Singh
                                    from Kolkata, West Bengal
                                    Apr 18, 2010
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                                    Address: Lucknow, Uttar Pradesh

                                    I am an saving acount holdr of HDFC ank , EKHRAJ MARKET , Lucknow, walked into the Bank aaaaand asked about the lone section , the officer asked my Name & Account no. ( Name. Shashi Bhan Pratap Narain Singh & A/c No. [protected]) he gone through his data base and told that I am eligible for RS 15,0000.00( Fifteen Lacs) & Rs 350,000.00 ,( Threelacs and FiFty Thousand ) ,asking every thing at he denied to give me lone because my salary was in cash , I tryrd to convence him by following Points
                                    1:- I am a centeral Govt Employee working in Indian Railways, where making any defalt comes under
                                    D& R rules.
                                    2 :- if it is so then give me in writting that cash salary is an only bassisto reect my lone. But Bank Authorities did not gave the resion in writting .
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Mr Singh,

                                    At the outset, we request you not to post sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised.

                                    With regard to your query about loan eligibility, any loan application to our bank is considered in line with our internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verification processes, credit bureau reports and document verification) and loan approval is granted based on the applicant's fulfillment of these criteria.

                                    Please refer to the following link for information on the kinds of loan we offer, and the eligibility criterai for each:

                                    https://www.hdfcbank.com/personal/loans/default.htm

                                    In case you require further details with regard to this or any other issue, we request you to write to us at [protected]@hdfcbank.com. Please mention the id (###) in the subject line - we would be happy to respond to your queries.

                                    Regards, Customer Assistance, HDFC Bank
                                    Our apologies - we forgot to mention the complaint id in the post above - TTU[protected]

                                    HDFC Bank — Not Giving Personal loan

                                    Hi
                                    My Self Rakeyesh Manna I Have a Bank Account with HDFC Bank However that Fcuking Arsehole Asscock Bank assshole asssucker asswipe mother[censored]ing banking not Giving loan Bcox I am A BPO Employee


                                    Regards frm,
                                    Rakeyesh Manna
                                    BPO Employee
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                                      Sudip Chakladar
                                      from Bengaluru, Karnataka
                                      Apr 17, 2010
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                                      Address: Seraikela-Kharsawan, Jharkhand

                                      Sir,
                                      This is for your information that I am holding a saving account in HDFC bank at Bistupur, Jamshedpur, Jharkhand. Presently I have permanently shifted from Jamshedpur to Bellary Karnataka. I have applied for renewal of my ATM debit card. I have personally travelled from Karnataka to Jharkhand to collect my card. I have received the card from the courier agent but i have not received the card PIN number. Due to urgency I had to leave Jamshedpur without rceiving the PIN. I had authorised my brother to collect the pin number from the bank with a duly signned application stating the criticality of the situation and asked the bank to give the pin number to my brother who is readilly available in Jamshedpur to collect the pin on my behalf. But the bank is not giving the pin to him. I would like to know whether authorisation letter is of any value to the bank or no. I am unable to withdraw any money out of the account due to this. The details of my account no is[protected]. The international debit card no is - [protected].
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Mr Chakladar,

                                      We realize this must be a very frustrating situation for you; however, it is Bank policy to hand over account deliverables only to the customer. We trust you will appreciate that this is to protect our customers' interests.

                                      We recommend that you use our designated customer service channels, such as our phonebanking service, to communicate your new mailing address, so the Bank can update it in its records and send all future correspondence to that address. Additionally, we request you not to post sensitive information such as your account/debit card number on a public platform such as this, as it may lead to your account being compromised.

                                      Kindly visit the following URL to access information on our Branches as well as our PhoneBanking numbers:

                                      http://www.hdfcbank.com/personal/customer_center/customer_center.htm

                                      Regards, Customer Assistance, HDFC Bank
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                                        Deepak Jain
                                        from Delhi, Delhi
                                        Apr 16, 2010
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                                        Dear Sir,

                                        I have transferred Rs. 15000/- on 8th April, 2010 from my HDFC Bank Account IFSC Code : HDFC0000011 to Syndicate Bank A/c IFSC Code : SYNB0008551. Reference No. for the transaction is : HF[protected]. The account in which I have transferred the money is closed now. So, money cannot be credited in that account. The money has been deducted from my account too but now its been 7 days but money has not credited back to my account. Please help me in that.

                                        Thanks,

                                        Deepak Jain
                                        Oct 28, 2018
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Sep 25, 2018
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                        -Manoj
                                        HDFC Bank Customer Assistance
                                        Dear Mr. Jain,

                                        We regret the inconvenience caused, and would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your contact and account details. Also, please provide the id number TTU[protected] in the subject line. Once we receive these details, a bank representative shall contact you.

                                        Regards,

                                        Customer Assistance, HDFC Bank
                                        Search IFSC Codes of ICICI Bank, State Bank of India (SBI), Bank of Baroda, HDFC Bank, AXIS Bank, Syndicate Bank, Punjab National Bank, Standard Chartered Bank and almost all the banks of India only at http://www.netinfobase.com/
                                        TO
                                        HSBC and dear Reades


                                        As this business deal, since I don't have current account in India, one of my business friend from Kolkata have it, I was using it because at the time i don't have current account, my friend in usa he told me that where as this is business deal, I can't transferred to personal account, he need business account i., e (currnet account), so I have provided my kolkata hsbc friend account along with all the details to send wire from usa. He has done a transaction of $9500 on April 7, 2010. when it came to hsbc india account my Kolkata friend didn;t informed me, he just went to the hsbc, ultaganga and withdranw Rs.4, 04, 000 CASH W/D 166752 FVG SELF PAY TO Mr.____ ULT638 BANKING TERMINAL (UBT) where I have internet access to hsbc acount when i checked the account there was only Rs.10, 000/- left, I shocked, and immediately called to so called person in Kolkata, but he says, I don't know some one took it. but it clearly says his name and cheque no and all.

                                        I don't know whom to contact, and how it will be solved, I am keeping on begging him, but he always says, i will pay you, since someone took it. since last 6 months he was telling the same stories, HOW TO DO IT.PLEASE LET ME KNOW. - Raj - [protected]
                                        me having an account in hdfc bank.I transfered money to my friend having an account in axis bank instead of adding account number i added customerid as the beneficary money got debited .will that money get refunded or it will creited to him.
                                        On may 14th i made a net banking third-party transaction by SBI online banking. the receiver account in Andhra-bank he was not given proper account number, i.e one no was wrong, .so it is credited others account what should i do.? .in bank statement the transaction showing "conformation from other bank awaited" i contacted to my bank their version is conform money credited or not in the written account no. which i added to my online transaction. .
                                        dear
                                        sir syndycate bank 06/09/2018 wrong many tarnsfer
                                        Amunt 8000 eaght thousand wrong a/c no [protected]
                                        amount deatels 5000 five thousand 3000 thousand
                                        Write ac no [protected]
                                        Please Transfer write acaunt no i requst you
                                        my mob no [protected]/[protected]
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