this is to warn against the ineffecient working of HDFC Branch ( First India Place , M.G Road , Gurgaon).
I applied for a housing loan with HDFC in the month of August'07 , for this i got confirmation of loan approval on Sep 13 ( File no[protected]/NK 50), a loan disbursal plan was also provided to me.
But even to this date HDFC has not been able to Disburse the loan of the grounds of some missing documents with the builder ( its almost more than 5 months ) since the loan is not disbursed hence my EMI could not start and hence i cannot avail the Tax benefit under Income tax
I had written several mails to the concerned authorities but they have failed to provide any specific dates to me.I have been only telephonic confirmation on loan approvals from staff working with HDFC banks , but nothing has happened so far.
I had to leave for overseas posting with my family and will not be available for one year so due to this problem i am facing mental harassement as i dont know the exact status of Home loan besides the financal loss i had to incur becuase i could not produce the documents on Home loan payments.
I have spoken to all authorities but they are not giving me any dates so my entire investment is in jeoprady and i have nowhere to go , i am sharing this experience to let other customers know to what extent HDFC bank
can go to Harass their customers mentally and incure them financial losses for which they are not taking responsibility.
It is thereby requested to avoid using the services from HDFC Bank Home loans
specially the India Palace , M.G Road , Gurgaon Branch, which is highly incompetent in terms of customer services.