HDFC Bank Complaints & Reviews

The Police and the government officials will not help you because you cannot pay more bribes than the goonda banks; and because most collectors are benamis/relatives of policemen or bureaucrats. Find out the local Dada and seek his help. You are not a citizen of a straight State.

HDFC Bank — Bureaucracy

1. HDFC Bank has 3 levels of Management the Aditya Puri level, the Branch Manager Level and the Peon Level. The people who fall in between have absolutely no power and show their unhappiness with the customer by erecting bigger and bigger bureaucratic barriers.
2. Their ATM machines have been bought in a junkyard sale. When you insert your card you hope like hell your card will pop out in one piece. The machine makes a sound like it is chewing up your card.
3. You are supposed to be able to get upto Rs. 20,000 on your Debit Card, ATM machines routinely have a Rs. 15,000 limit.
4. Their Investment Advisors have a average lifespan o[censored]nder 6 months in the Bank. They have now been tasked with the responsibility of handling customer complaints on the Banking side like Citibank. Unlike Citibank, the banking side of the business gives only grief to its customers. As a result instead of growing the investment side of the business, they are busy getting a earful from their customers due to shortcomings on the retail banking side.
5. You can order a cheque book by phone with a Debit Card and a PIN but not with an ATM Card and a PIN.
6. I had an account with the bank for almost 8 years when one official suddenly asked my what my annual income was and told me it was required under the KYC norms. I asked him if I had to produce a salary certificate or a copy of my tax returns. He said no that was not required but I had to indicate my annual income. I said in that case he should write my annual income as Re. 1. I hope his bureaucratic approach and the irony of my response was not lost on him.
7. They do not have a Customer Service Manager with adequate authority and muscle within the organization. I have complained on over 10 occasions and each time things have never progressed beyond the standard, automated email response.
8. Their web banking is probably the worst I have ever used. They ask you to change passwords every 3 months in the mistaken notion that changing passwords 4 times a year, enhances security. The only way they can enhance the security of the bank is by surrounding themselves with a 14 feet steel barrier. Effectively that is what they are doing by pissing their customers off. I know several HNIs that have moved on to other banks.
9. Puri should take a look at his Mickey Mouse, shoestring operation and spend some of his profits on improving ATMs, Branch Comfort for the Customer, Customer Service, IT operations and a Complaints Manager with a Board position.
10. ICICI Bank, Citibank and some of the smaller upcoming banks like Yes Bank, Ratnakar Bank etc will be eating Puri's lunch sooner than he thinks.

HDFC Bank Credit Card — DISCREPANCY IN THE CREDIT CARD STATEMENT

Hi,

i m ajit kumar having creditcard of HDFC bank, last month i have deposited cheque for the due amount more than one week before the payment due date, but due to "HDFC BANK CREDIT CARD" negligence they have not received my cheque on time and they charged me late fine + interest etc . i called HDFC BANK CREDIT CARD call center the only single point of contact they told they cannot speak in hindi, so you call us after some time (they dont have toll free no for Bangalore customers), i told him to transfer the call to hindi speaking executive, they told they dont have fascility to transfer the call .
Before the payment due date i contacted "HDFC BANK CREDIT CARD" call center and i told them the situation that i have deposited the cheque one week before the due date he told ok you can deposit the minimum amount and you can pay the bill in the next billing cycle . In the next billing cycle they have submitted the same cheque and cheque bounced and they charged payment return fine .

Due to their negligence they have charged first late fine, interest etc and again charging payment return fee since i have already informed about that cheque.

Ajit kumar

Yes they suck..I am literally pissed of with the penalties they are adding every month despite of my payments

Dear Sir/ Madam,

I was the holder of credit card of HDFC bank (Card no. [protected], valid thru 10/08) and I came to know that the there is some over dues are balance on me, but customer care is not providing any details. I am calling to your collection dept no also at Lucknow and Delhi from last 3 days but no body is picking up the ph.

Kindly let me know the dues if any, as per my knowledge there is no any balance.



Kindly advice to your department for connects to me so that the issue/ miscommunication can be resolved. Request you to issue me the NOC certificate.

hdfc home loans — Extra Foreclosure Charges

My name is Nitin Anand; I am a customer of HDFC - Home Loans Account No.[protected]. I would like to transfer my loan from HDFC to another bank with lower interest rates. To proceed further i have requested for a foreclosure letter from HDFC. When i went to HDFC they say 3% foreclosure charges will levied on outstanding amount. In addition to that 12.36% Service Tax.

But I called HDFC customer care on 15th Feb 2009; it was told to me that I have to pay only 2% foreclosure charges.

I have also written a mail to HDFC earlier for a closer letter, I have not received any response from HDFC.

Also, they will provide me foreclosure letter in 1 week's time. But when I called in the customer Care they say it will be given to you in 1 day’s time.

I really don’t understand why there is so much of foul play going in HDFC. One person says something and another person says something.

I am really worried, how can I bear a loss of 1% foreclosure Charges, 3% of 34 Lacs is a very huge amount.

CAN ANYBODY HELP ME IN HDFC TO WAIVE OFF THESE EXTRA CHARGES?

I really don’t find any support from HDFC.

DON’T EVER TAKE HOME LOAN from HDFC.

Regards
Nitin Anand
91-[protected]
New Delhi

Even I also faced the same problem. Initially I was told that for closure rate is 14% on 14th Feb but when I called customer care on 16th Feb, they said its 2% only. HDFC is lying & making people fool.

HDFC is charged me 3% as foreclosure charges, which was suppose to be 2%. I also had similar experience what nitin had.

Anyone please suggest if we can take legal action against HDFC. HDFC has increased the Loan closure amount from 2% to 3% without intimating the customers in advance.
Although it is their policy, they must intimate the customers in advance (at least 3 months) through letters before increasing any charges. There are many customer who are getting humiliated and harassed by HDFC unethical treatment to existing customers

I entirely empathise with Nitin's grievance. I think in such case, you may move your complaint to the banking ombudsman. In case you are not aware of this, let me explain you. Ombusdman is an independet body which interevene in the event when the banks do not reply or resolve any querry/complaint satifactorily. They are like the supreme court where any banking -related compalints can be moved, free of charge. Try that it may work. You need to draft your complaint clearly and effectively, mentioning about the history of responses you have got so far from your failed attempts with HDFC bank, supported with correspondence proofs like copy of e-mails, posts, calls to call centres.

Guys

I have created a group for HDFC home Loan customers.It shall tackle the issues related with HDFC .This Group is open to all HDFC loan customers of New Town Height and Express Grens Memebers or for any different property they may hold.We will only be discussing related with HDFC Home LOAN.

In case you guys have taken a loan from HDFC please join it.

http://in.groups.yahoo.com/group/hdfchomeloancustomers/

Group Name Changed.

I also have loan from HDFC & its no fun paying them this high rate of interest.

They keep offering lower rates to new customers once they fall in tran the interest rate for them also goes up.

This group is for existing home loan customers.

Lets get together & Thanks for your support.

Regards

Nitin
[protected]

i have also taken loan from Gruh Finance.

I too agree with you, HDFC is one of the most worst bank for Home loans

this HDFC bank is a crap when you are going for closure of your account.
they are following the same path as ICICI is there. there customer service is like a crap. they does not understood the feeling of a person. the bank like this should be banned from india. they are providing the employment in the country but sucking the country. SBI should go ahead to take over all these kind of loan. i think these banks have a connection with builder as well.as per my understanding these banks are hiding the black money of the builders.I know you don't have much time for this kind of thing but You should go to court for the settlement or need to give a call to media to teach them a lesson (even media of our country is a crap but somewhere they helps). kya kare sahab hame bhi apna ghar chalana hota hai (a popular diolog from the movie wednesday)

loan account no. 5662714 amount 2251099/- dated 17 july 2008
dear sir i borrow this loan on loan account no. 5662714 amount 2251099/- dated 17 july 2008 & i repayment full final 20.2.2011.
but they charge me 2% extra amount . so please refund my amount . because when they loan me on that time they said we can repayment . so again request you please refund my 2% extra amount .
thanx
rajesh chopra

loan account no. 5662714 amount 2251099/- dated 17 july 2008
dear sir i borrow this loan on loan account no. 5662714 amount 2251099/- dated 17 july 2008 & i repayment full final 20.2.2011.
but they charge me 2% extra amount . so please refund my amount . because when they loan me on that time they said we can repayment . so again request you please refund my 2% extra amount .
thanx
rajesh chopra
[protected]
[protected]

I fully agree with above complaints, HDFC is very much reluctant to deal with foreclosure of loan issues and they charge 2-3% forecosure charges which is not justifiable.
A.K.Singh

even i am suffering because of 4% preclosure charges and then interest on preclosure charges on personal loans. If one's EMI bank account is closed because one changed his job, he was made to pay cash every month and still cheque dishonor charges were levied on him. ridiculous. and if one tries to give complaint letter to their branch, they refuse to accept it. they will make you run to one branch from other, and finally will disown their collection agencies. Please help in this matter. We are disappointed, have been requesting to accept outstanding principal, they want us to pay all charges which are not relevant in our case.

Perfect Excellent Fantastic ...

I don't find any more words to describe about any Complaints by anybody from anywhere about any Private MNC Bank in India. There are Innumerous Complaints heaping everyday about these Private MNC Banks anchored in INDIA.

They are Simply Sucking the Blood of INDIANS in the form of MONEY of Entire middle class Society. You can't narrate about the Agony and Torturous ATTITUDE of these BANKS towards INDIANS.Because their purpose of visit to INDIA itself is that only.

They have come to INDIA with an ATTITUDE of Pre-Independent India. They have already Comfortably Spread their Tentackles all over INDIA and almost settling down here by getting this and that AWARDS from the Hands of INDIANS only.

They will not Quit India without another 'Freedom Struggle by Sri Anna Hazare'

Dear sir
surender kumar worked in hdfc bank ltd. as a team leader since june2007 to july 2008 .Sir my pf account no.MH/44678/30409.Sir I sending the pf setllement form.Last Oct.2008. Sir whats the status of pf application. Pls confrom me urgently My mail id/ mobile.


Sir this is my forth complent.


Surender kumar
Emp.CS10703
DSM Name:- Pawan Arora
Rohini Sec.XI delhi-110085
[protected]@gmail.com
Mob.[protected]/[protected]

Dear Sir,
We are very sorry to intimate you that I had been staunch contract sales executive of HDFC bank since 4th January 2007 to April 2007.I put my resignation
On May 2007 to my sales Manager (Mr.Kurashi) and also filled my P.F withdrawal
Form but unfortunately I did not receive my P.F amount.
Now I want to withdraw my P.F
Amount in below mentioned my bank account no. I have posted contract letter,
filled P.F withdraw form and resignation letter for further process.
[protected]@rediffmail.com
[protected]@rediffmail.com
Please provide the up to date status of my p.f amount to my personal e-mail. At least we have right to know how long we will have to wait for that.

Name- Mr.Maneesh Kumar Verma
Bank-Punjab National Bank
Branch-New Delhi, Khanpur
Pin-110062
Account No-[protected]
Thanks and Regard
Maneesh kumar Verma
[protected]
D.O.J-january 04/2007
Employee code-CMO6911

I got to know today from HDFC branch that the foreclosure charges are now at 3%. When I was in the bank waiting for my turn to talk to the customer care executive, there were lot of people like me for the same issue of transferring the home loan a/c to some public sector bank ( mostly to SBI). And to refrain people from shifting to other banks HDFC swiftly increased the pre-closure charges from 2% to 3%. So, Now the HDFC executive try to convince the customers that after considering the charges of pre closure (3% of balance amount) plus processing fees at the other bank the savings in terms of shifting to lower interest rate will not save much.

HDFC was very quick in following any RBI rate increase, but now when RBI has continiously been reducing the rates HDFC is openly not ready to reduce the rates. Moreover they are trying to trap the existing customers at higher rate or exit with higher charges.

Since home loans are long term...even a small 0.5% interest difference on a higher loan amount make a sizable difference in outstanding/tenure. And HDFC has atleast 3.5%+ higher rate of interest than others like SBI. Bottom line...NO HDFC LOAN again...

Guys no point taking all this here lets get together & Take the fight to HDFC.

I have created a group on Yahoo join it so that we can approch HDFC with our demands.

changed the name of the group

http://in.groups.yahoo.com/group/hdfchomeloancustomers/



Nitin Grover
Advocate
[protected]

HDFC is trying maipulative practice since it started loosing customers to SBI. Earleir they did not have any prepayment charges now they say that they have changed it to 2%.

I am closing my loan as I do not want to get associated with an institute who is invloved in unfair practices.

Please go thru these links :-

http://messageboard.rediff.com/newboard/userboard.php?service_name=&boardid=...⇄

The below link is the Court Order
http://courtnic.nic.in/supremecourt/temp/dc%[protected]p.txt

http://economictimes.indiatimes.com/Personal_Finance/Property/Cities/Pune/A_heav...⇄

http://www.consumercomplaints.in/complaints/floating-rate--icici-cheating-indian...⇄

I Requested Twice At Email ID urhomeguide.[protected]@hdfc.com Regarding Closing Balance To Preclosure Of Home Loan But No Response Received So Far.

I Requested For Detail Of AC.NO-709609.Subject Loan Ac. No. 709609.

Kindly Respond With Preclosure Procedure.

hdfc bank credit card charges is mustly high recver exe are crimenals hdfc bank colle charges very very highly

hdfc bank credit card charges are penalty charges are minimcharges % are colle custmer bank are very fread

hdfa bank credit card interest are late fee are over limit charges collcet over charges

Hi,
My dear friend, pvt. banks are doing very bad things now a days, ICICI bank is the live example, they people make their customer harreshed and fool as much as they can.I was having a insurance with ICICI but its being more then 3 months still not received any police from them. And if I called on the customer care the same reply, then I submitted my complaint to http://www.consumercourt.in they gave me some suggestion, I followed them now the ICICI people are saying me that we are sorry for inconvinounse. Realy they people only wants cases against them.

s is reference to my credit card statement, here by I bring to your notice that you have charged ' currency conversion charges ' of 3.5%, which is very high and also not charging by other banks, for example I used my ICICI bank credit card in the same country and during the same time for the same kind of expenditures, But they did not added this kind of charges. This is not the first time, I used my ICICI card in Overseas during my last many visits, I never paid this kind o[censored]n-reasonable charges. So, I feel may be HDFC bank credit cards division looting the customers money this way. Offcoarse I am paying total amount as per the statement, but I expect you return that 'Currency conversion charges @ 3.5% ' in the next statement if possible. If not, I may request you to cancel my card, Because I can not hold this kind of looting credit card. I hope positive reply.
With regards,

I also have the HDFC credit card and people on this platform might get astonished that I made the late payment of 900 rupees bill by 4 day but as penalty, HDFC bank has charged around 1500 rupees excluding this 900.I have talked to the customer care and I feel that they are the rudest customer service executives and hence I have planned to surrender the card in next month when I clear the dues.
I feel the HDFC regalia card is worst among the credit cards.

Regards,
Anupam Kumar

HDFC Bank Card Division,
PO Box No. 8654,
Thiruvanmiyur P.O.
Chennai – 600041

Credit Card No..[[protected]]
Name:..Dharmendra singh

We would like to inform you that I am utilizing your Bank’s Credit Card for last 8 months however last 6-7 months, we are receiving Credit Card Statement on 14th to 15th of every month. I had received my statement 14/09/2017, 14/10/2017 and 14/11/2017. I noticed that you have finance charged Rs741.27 on month of September, Rs 750 (late fee) +708( finance charged) on month of October and Rs 120 (finance charged) on month of November. i called to customer care before 3 months and I told him that i am new credit card user i did not know very well how to use credit card so please waive late fee and financial charges.customer care person told me that time you can waive late fee and finical charges after tow months.I am not able to that charges.

I kindly request you to waive the late fee and financial charges as well all tax as a good will gesture to a loyal customer of yours.

In case you are not making waiver of the above charges, then I will surrender the credit card which please note

Please do the needful.

Thanking you,

Yours faithfully,

DHARMENDRA SINGH
H_17A, SINGLE STOERY
VIJAY NAGAR DELHI
PIN-110009
Mob. [[protected]]
Email. dharmendra.[protected]@gmail.com

Hi Roopali,

I am in need of help.

I am currently using my HDFC Easyshop Internationa Debit Card here in the US.

I have been swiping it for grocery shopping & luncheons until recently when my friend told me to check the conversion fees & other related it attracts for every transaction.

I am unable to login into my NetBanking bcos of an expired pass. I am curious to know if you have any idea on the surcharge structure for this.

Also, I might withdraw $500 from one of the ATM's here in US. How much would i be charged?

thanks in advance.

Regards,
Leone

I agrre with Roopali. I am having the same problem with HDFC Debit cards...they are not working when used on ATMs in US. I have been following up with HDFC Bank for about an year without any results. Please send your complaint to HDFC and maybe they will act if they realize that problem is widerspread across many NRI customers.
Thanks,

Susheel

credit card HDFC — over charging

Dear Mr Customer Care,

I am operating a HDFC credit card no [protected] for the last few years . I had also taken a personal loan some time back .On 06 Aug 08, I had deposited a lump sum amount to close my account with specail instructions after contacting your custoemr care executive . i am aghast to see that my credit card still reflects montly COC on PRIN NB and COC INT NB of 1867 .85 and 95 .12 respectively which is not understood.My acccount sheet In Sep 08 was showing minus - 1369 .29 in the total amount due coln which clearly indicates that there was excess deposits . Please see to this lapse at your end and ratify .
I have been your esteemed client for long and wd like to continue but for this gaffe .

Dear Sir,

In reference to Card No. [protected] in the name of Vikas Bhatnagar, I would like to state that I got a statement in March or April '09 mentioning some outstanding due to some Bajaj allianz policy which HDFC Bank has levied the premium to me, which I have never signed or asked niether they have taken any permission from me to make this policy for me. So after examining that statement I contacted at HDFC Credit Card division, Chandigarh & explained them that I have not undergone any policy, so after a lot efforts within a week's time I finally managed to get it close that poilcy & the dues arised due to that policy was also been cleared by them & outstanding was made to nil & they confirm me also & after that I have asked to close the card as I have never used the card & dont want use also, after 2-3 days I confirm about me closure of card also which they confirmed.

Now I have been transfered from Chandigarh to Bareilly (U.P.) in MY'09 now I came to know that HDFC has sent some Hon' Lok adalat notice in which they are mentioning some accounting differences at my original address of Chandigarh. Now my complaint is that when all these were settled & card was closed why they have me summon of Honble Lok Adalat, Chandigarh. After that I have talked at Chandigarh office & they have assured me about the call from their office within 2 days on 9 Sep'09 & the reference No. of that conversation of 9 Sep'09 is [protected] but till date I have not recived any call from HDFC Bank. I have updated my phone No. with them.

You are requested to look into the matter & settle it as early as possible.

Thanks
Vikas Bhatnagar
[protected]
Resi[protected]
[protected]@zapak.com
bhatnagar.[protected]@ymail.com

hi all

im raj, im unable to pay the creditcard payment becoz, i dont have any job .im in searching .i got a notice from the lokadalath. is this reflect any thing serious for me.

hi all

im raj, im unable to pay the creditcard payment becoz, i dont have any job .im in searching .i got a notice from the lokadalath. is this reflect any thing serious for me.

reply me
raj
chinnu.[protected]@gmail.com

Same is the case here. I have a housing loan from HDFC with current ROI 11 % ...& will have to shell around 3.25 % of outstanding as loan closing /prepayment charges + service etc... .. and after inquiry was told that charges have been increased from Feb 2009... Prior it was 2 %...

If HDFC wants to be the game .. they should drop interest rates . This penalty increase gimmick is only going worsen there reputation...

Hi,

I too feel the same heat as you all people are feeling .
Today when i contacted the HDFC customer care for pre-clousre charges they told me that it has been increased to 3% from 2% since 16th Feb, 2009 .
How banks can do such a unethical things with their customers .
Either they should come into the competetion with all the bansk so that the customers should not think to migrate their loan or their must no be any charge for migration of loan to any other bank.

3% is charged me too by HDFC bank.
I don't know whether some action will take, but for my satisfaction I lodged a complaint at RBI website
https://secweb.rbi.org.in/BO/compltindex.htm

This is Blackmail by HDFC, they are holding their customers to ransom. They are not rationalising thier interest rates with the market and to add insult to injury they now have increased the prepayment charges to 3 % from 2 %.

I wish the RBI or Govt. steps in on behalf of customers and does something to protect thier interests.

Any new customers please shy away from HDFC. I have been a HDFC customer for nearly 10 years but all along I have been paying high interest. They upped thier interest rates so quickly when rates went up but they have delayed the reduction and that too only moderate cuts. I agree that the initial paper work is easier than PSUs / competiion but this convenience it is definitely not worth the price you oay later. Pls shy away from HDFC.

This is really frustuating...same thing has happened with me even...I was shocked when got to know that prepayment charges are increased to 3%..This is again CUSTOMER DISSATISFACTION...HDFC should reduce the interest rates for existing customers also as existing customers are the current profit makers for them.

How can HDFC bank can change to 3% for existing customers? When we sign agreement, it was 2% and HDFC should not increase for Existing customer.

Anyone please suggest if we can take legal action against HDFC. HDFC has increased the Loan closure amount from 2% to 3% without intimating the customers in advance.
Although it is their policy, they must intimate the customers in advance (at least 3 months) through letters before increasing any charges. There are many customer who are getting humiliated and harassed by HDFC unethical treatment to existing customers

Can we file an RTI against HDFC in such a case..

I suggest all the borrowers not to go to HDFC and save you money. This is a cheat bank.

Join "SAY NO TO HDFC HOME LOAN" orkut community.

I suggest to all borrowers please stop the payment towards EMI to HDFC on account o[censored]nethical practices ( like prepayment charges 3 % in case of loan transfer, not following the definition of Floating rate as explained during loan application submission how the floating rate can be differ for banks huge difference 8% - 13 % etc..).
Please submit the notification mentioning all unethical practices of non-payment to HDFC from your side prior to stop the payment towards EMI. You may take the receipt from HDFC on this notification.
Let HDFC file the legal suit against the borrowers.

The concept of floating rate is not monitored by RBI.

They offer 9.5 % for new customer and then increase it to 11 or 12 % beware of these people they are looting poor customer openly

I have also faced the same problem. They have increased the pre closure charge 2% to 3%. I have a long fight in this issue with HDFC. I have shown the application form to them where it is clearly mentioned 2% pre payment charge. But they are denying that. They are saying in agreement it is mentioned that the rate will be decided at the time of execution.

I am thinking to lodge a complain in Consumer Forum. Is it the right place for taking legal action against HDFC?

I am also in the same boat. I have take a huge loan from HDFC and now when I want to exit because of their high interest rates, they have increased the pre-payment penalty.
Why can't RBI rein in these type of scoundrels? What should we do against it?

Guys

I have created a group for HDFC home Loan customers.It shall tackle the issues related with HDFC .This Group is open to all HDFC loan customers of New Town Height and Express Grens Memebers or for any different property they may hold.We will only be discussing related with HDFC Home LOAN.

In case you guys have taken a loan from HDFC please join it.

http://in.groups.yahoo.com/group/hdfchomeloancustomers/

Group Name Changed.

I also have loan from HDFC & its no fun paying them this high rate of interest.

They keep offering lower rates to new customers once they fall in tran the interest rate for them also goes up.

This group is for existing home loan customers.

Lets get together & Thanks for your support.

Regards

Nitin - Advocate
[protected]

I also faced the same problem, i have the loan from hdfc bank from last year and it is know to everybody even my self that preclousure charges are 2% of outstanding loan amout and keeping this point in my mind i have planned to shift the loan from hdfc to sbi on 10th feb, i took the forclosure statment and they have mentioned 2% and I went to hdfc again on 27march and they mentioned me that forclosure fees is changed to 3%, i shocked hearing that. I don't understand how these banks are cheating to peoples why goverment is not putting them some control. why rbi is not asking to keep same rate across all the banks whether it's private or govt. and the new interest rate should be applicalbe to new as well existing to keep the transparency for all.

I am really very upset of paying money unnecessorily to hdfb since i can get the lower rate from other bank but since they have increased the forclosure charges i am in confusion what to do. Guys we all shoud go to rbi to make complaint against this bank.. it's a cheater

I am also a victim to this. Lets group and do a Dharna in front of HDFC bank. We should have banner against HDFC and also against Congress party who heads center. They have the power to control such a thing(via RBI actions/measures), but they are not doing so, since they are eating money from private banks. Let regroup and put up a big rally. I have created a group here, please enroll. The name is http://groups.yahoo.com/group/against-HDFC-injustice/
My name is Anil and I live in Bangalore. Let plan to group up and have a rally to protest. Please read the message on the above group and provide your ideas aswell. Again you can reach me at: Reach me at [protected]@gmail.com.

Same here i took loan from HDFC in 2002 in Floating Rate scheme and now they are charging me with 15% PA ROI. suprisingly they have never send me any letter informing me the change of interest rate.
I am of the opinion that we should form a group suing HDFC altogether
I can be reached on [protected]

Some days back, I received the foreclousre letter from HDFC with 2% prepayment charges, I have given the reference for the same and aks the HDFC if they will charge the 3 % I will stop all payment.
When I have asked HDFC loan personnel regarding the stop payment towards my home loan on account of 3% prepayment charges. This should be applicable to new borrower as they give the all benefit to new borrower in order to trap them.
They said, we will consider the case. I hope so they will do.

Without Sanction of Loan they have deposited my Cheque as processing charges.

As informed earlier without santion of the Loan the Cheque will not be deposited in the bank.

And secondly customer care doesnt take the responsiblity as they say that the File is not be generated so they cant do anything when i checked with the represantative they told me that they will refund me within a week but 10days past and they have give me the amount and no nobody is attaining my call also..so where should i contact and to whom is these and bank..HDFC...surpirses and I want my interest also for 1Month 15Days.

Piyush

higher Interest rate being charged
I was thinking of balance transfer to SBI. Now HDFC has increased BT fess from 2% to 3%. All the customers at HDFC are unable to transfer thier loans now. We are paying 3 to 6 % higher rate of interest to HDFC than any other bank.

Government should do something in this direction. The Bank must be penalised for this.

Please join the following group:

http://in.groups.yahoo.com/group/hdfchomeloancustomers/

This is a group for all home loan customers from HDFC. This is a place for all o[censored]s to get together & share our experiences. It also provides us opportunities unite & take steps to protect our rights & interests.

Hi friends,
tranfer your home loan to LIC
only BANGALORE CITY pepole contact

ASHOK RAJ
LIC OF INDIA
BAGALORE-560001
MOBILE NO-[protected]
E-MAIL- [protected]@yahoo.co.in

Hi friends,
tranfer your home loan to LIC
only BANGALORE CITY pepole contact

ASHOK RAJ
LIC OF INDIA
BAGALORE-560001
MOBILE NO-[protected]
E-MAIL- [protected]@yahoo.co.in

Charging pre-payment penalty (a form of fore closure) is against the principles of natural justice.
______________________________________________________________________________

HERE"S THE LOGIC: The main concern for whoever that takes a loan is to repay it at the earliest. In fact pr-paying a loan is a positive thing. And therefore going by the principles of natural justice there is no case for PENALIZING a loan customer for getting rif of her/his debt earlier. And therefore (regardless of what forms /clauses they have got you to sign during the loan approval/granting process, a pre-payment penalty is NOT enforceable.

HERE'S WHAT HAPPENS: Lay consumers, like all o[censored]s here- take the word of an institution for granted. We fall for things like,
'this is the policy'
'this is made clear in the loan ducument that you signed'
'we charge this pre-payment penalty to everyone'
etc
and therefore, we hurt, crib and yet pay up- because we believe there is no option.

HERE"S WHAT YOU CAN DO:Even when you are in the process of applying for a loan, and when usually we check with more than one bank/financial institution- state very clearly that you are not going to pay any pre-payment penalty or fore closure charges (quote the Principle of Natural Justice that i just shared )- you will be surprised that the bank will not just agree, but even give you a committment to this effect in writing

I have done just that and I have a written committment from HDFC Limited that no prepayment/fore closure are applicable to me.

Since it is essentially not enforceable, even if you havent done this while taking the loan, please do not pay when you want to foreclose and refinance. I have done this for an earlier home loan (fore closure from GRUH Finance and refinance from SBI) and it has worked.

Essentially they are taking advantage of the fact that consumers are not aware that this clause goes against natural justice and is therefore not enforceable.

PLEASE SPREAD THIS WORD TO AS MANY FRIENDS/ FAMILY/ COLLEAGUES THAT YOU KNOW ARE CURRENT HOME LOAN CUSTOMERS OR ARE IN THE PROCESS OF TAKING A LOAN

Guys

pls tel me have u gone to consumer court ever for this problems?

I completely agree with the grouse raised. To add to it, i was surprised to see the attitude of the HDFC query resolution managers. HDFC is not sending any written communication to thier home loan customers on the change of rates and the impact it will have on thier exiisting relationship.

I was surprised to see thier reactions when demanded one from them. They said that the newspaper article pubished should suffice my anxiety. None of the market driven benefits have transferred to us. I would want all the customers of HDFC home loan to come together and demand an explaination from them on playing with our hard earned money.

Its a sheer exploitation on thier part on to thier loyal customers. In this dynamic market scenario where in each industry is keeping customer's interest in mind, an attitude like this will for sure make HDFC loose out its market share and also goodwill.

I for sure never let any known person of mine to go for HDFC relations.

The Reserve bank of India is supposed to direct all the banks including icici and hdfc and other banks not to charge prepayment charges on home loans and the National consumer Disputes Redressal commission's order in State Bank of india Vs.Usha vaid and another which was upheld by the apex court i.e, Supreme court of India. The RBI non complaince of this supreme court directive is depriving the consumers their right to chose a better product and the banks like icici are looting the consumers and they are tieing the rate of interest with individual banks plr rate which only goes to the interest of the bank and this is nothing but looting the middle class especially and the icici is collecting the blank documents and looting the consumers in lakhs and the RBI should direct the banks to be transparent in their rates of interest and should not collect foreclosure charges which are not rationale.

All HDFC home loan customer. Please join following group for all our common cause. We are already 600 people in this group.

http://in.groups.yahoo.com/group/hdfchomeloancustomer

HDFC - DONT GO FOR IT -

I had my worst decision going HDFC home loan as per my home builder's recommendation, because he said it was fast and easy.

1) HDFC takes at least 3 months to decrease the current RoI and that too with margin of .25% (point two five percent ) as per RBI's mandate, while other psu /private banks do it in short duration and in similar figure as indicated by RBI, and when rate goes up HDFC increases that instantly

2) They will never let you escape, by putting heavy loan transfer charges to other banks, now 3 % + service Tax + STT

3) If you delay in paying the EMI, they will charge heavy penalties 18%, 4% of emi amount depending on the payment method

4) They tie up with builders only to lure you on commission basis and would hardly come to you and disclose you all the ever-changing important T & C

sdfsdf — no action since 13-3-2009

As per your instructions, I had submitted loan application form alongwith all necessary documents on[protected] in your VIRAR branch office to Shri. Nimkar. I want to transfer my loan from ICICI bank to you. Loan amt. is Rs. 140000.But no action taken by HDFC till date.Please look into the matter and issue necessary instructions to your staff immediately.

Due to allegedly higher cost of funds HDFC Bank has increased my already HIGH rate of 12.50% on floating home loan to 13% effeective DECEMBER 2009. When I approached them for prepayment they first asked for 4% then reduced to 3% the prepayment charges ALSO ON ALL INSTALLMENTS PAID FROM NOVEMBER 2006 UPTO NOW!!!

Hi Guys

I took loan from HDFC Ltd. (not HDFC Bank) around June 2007 (on floating rate basis) and found in
these 2 years, I am paying always the higher interest amount/rate to HDFC compared to other
market player.

Begining of this year, I tried to transfer the loan to other bank but clever move from HDFC increasing the pre-payment charge (2 to 3 percent on a sudden fine morning) stopped me to transfer loan to other bank.

At the same time, HDFC gave us a good story. They said, presently the gap between HDFC PLR and our existing floating rate is 3% (meaning if the HDFC PLR is 14%, our home loan interest is 11%).
HDFC suggested us that now you can increase and ascertain this gap by 0.75 more by paying 0.5% of outstanding principal and hence we did it. So, currently we find that 14% is HDFC PLR, and our garunted deduction (from current PLR) is 3.75% and hence we are paying 14 - 3.75 = 10.25% interest.
I understand 10.25% might be equal to the interest rate offered by HDFC to their new home loan customer and accordingly they can show RBI the example that to stop the migration/transfer they are converting higher interest rate of the old customer at per to the new rate.

But EVEN THAN, what I can clearly see that ALWAYS HDFC interest rate is on higher side in market compared to other market players and hence what I can say it to AVOID HDFC for all future home loans.

Apart, I support the comments where it says that HDFC agents never disclose the important T&C.
HDFC people will call you in their office and will give a big agreement to sign. Whatever Agent has said earlier to you, may be a half truth where as the agreement has full truth - but unless you take a lawyer with you or you yourself is expert and read all that big agreement, you will never come to know about those finer details. Otherwise, you can demand the agreement copy before signing to read at your convenince and then go for a signing (and not "on the spot" attitude).

I had taken the loan from HDFC, Kasturba Road, Bangalore - the main reason was getting loan is easier in private bank with less paper work, but now I understand, the intial pain to get the loan from a govt or PSU bank will led my life easier and I could save many lakhs extra (what I am paying today to HDFC as high interest without any justification, any protest) and Govt is also silent on this.

I can write many more but I do not see any outcome writing here, so if anybody is going to consumer court or taking any firm action in interest of common people (HDFC Home loan borrowe), than please let me know and I would like to join that move.

Regards/Satya




signed (seating intheir office).


it signedI have seen the intiative from Nitin, the advocate to do
something against HDFC legally - but then after many e-mail exchange in
April, suddenly everything seems stopped now, what happened ?
Regards
Satya

How HDFC harashing me to give Amortization statetement. Fist time I asked the on 15-MAR-09. Till today I did not received the statement. India is having Law but they are not in force.

Query : ASHOK BHATTACHARJEE T4/7/1 RUCHIRA RESIDENCY PURBACHAL, KALITALA MAIN ROAD KOLKATA - 700078 CELL - [protected] Date : 15-MAR-09
Reply : Replied By : Replied Date :

Query : Requesting amortization statement on line as you used to give us. You have removed it recently. Why? It smells fishy? Regards Ashok Date : 05-MAR-09
Reply :
Dear MR BHATTACHARJEE ASHOK,
Thank you for posting your query on our website.
Answer : Amortization Schedule is currently under review, it might take some time.

Query : We used to get Amortisation statement in your web site. Presently it is removed from your site. As a customer I am having rights to see my present dues. I wish you are also doing fare business, please allow us to see it in your site. Regads Ashok Date : 15-MAR-09
Reply :
Dear MR BHATTACHARJEE ASHOK,
Thank you for posting your query on our website.
Query :
We used to get Amortisation statement in your web site. Presently it is removed from your site. As a customer I am having rights to see my present dues. I wish you are also doing fare business, please allow us to see it in your site. Regads Ashok
Answer :
Amortization Schedule is currently under review, it might take some time.
Replied By : SMITA Replied Date : 16-MAR-09


Query : I would like to have amortization schedule for loan account. I had already email you for the same for two times. Wrtiien application have been given to you at your Jeevandeep branch for two times. I will stop paying EMI until I get this. Last post dated cheque you are having with you is for this month. Regards Ashok Date : 19-JUN-09
Reply :
Dear MR BHATTACHARJEE ASHOK,

Thank you for posting your query on our website.
Query :
Answer :
It has already been despatched earlier, now resent once again.
Replied By : SMITA Replied Date : 23-JUN-09

Thanks & regards
Ashok

I am in the same boat and was surprised to learn that there were pre-closure charges (I was led to believe that there wasn't any at the time of loan) and that too as high as 3%. I am switching to SBI as I have to take a larger loan - BTW, the SBI loan process was not as hard as I thought it would be. When HDFC knew that I was going to SBI, they offered to refinance my existing loan as well as give me a new loan for 9.5% (their current rate). They do this for new customers, while I have been paying 11+ percent (and 12+ in between) for almost 3 years! If I was not trying to move, they would have not offered this. I spoke to their branch manager at length and he was trying to convince me that they are forced to do this to keep customers. He said that other banks were stealing their customers! He should know better. I don't think HDFC is really customer focused, they just want to keep getting rich by exploiting their customers.

Thanks,
-Sunil.

Dear Guys,

Just to brief you, my home loan file was logged initially from Basheerbagh branch and the sanction letter was issued by the bank to approach Taranaka branch. The legal advisor named Mr. Sainath (one of the legal advisor), who sits centrally at Basheerbagh branch initially scrutinizes all the legal documents and in turn will clear the files for further processing. On initial scrutinisation of the documents, the loan sanction mail was released by the bank which is annexed below for your reference. The details of the bank person who is coordinating with me so far in this processing is also mentioned below for your reference.

The loan was sanctioned by the bank at a value of Rs.1500/- per sq.ft., which was based on the completion of the builders work in the project. On pressurising the builder from my end, the works were subsequently completed by him and asked the bank to do a revaluation. While again considering the request, the bank has asked to relogin the file to complete the scrutinisation and to do the revaluation. On second scrutinisation, the bank has asked the builder to produce some more legal papers and an opinion from a lawyer. The same was also submitted by the builder couple of weeks back in this regard. When I was enquiring the same with the bank coordinator, I came to know that the Audit was going on in the last week and the legal advisor's action was very lethargic, which in turn is due to the consequences between the builder and with him.

I have also paid an initial token advance of Rs.75000/- to the builder and informed that the balance amount will be cleared from my end only on clearance of the legal papers. Builder having faith on me and hope that the loan will clear, the builder has completed most of the works in my booked flat (except the flooring, doors fixing and painting). As per today's latest conversation after our call with the coordinator and the builder, I heard that the legal advisor is taking the subject to the bank's committee tomorrow to clear the same. But, I am totally blurt in the picture and completely depend upon the words of the builder and the bank co-ordinator.

Also, would like to know the basis on which the bank has confirmed and released the initial sanction letter after scrutinising of the documents.

Having putforth all the details, could you please help me out by knowing what is happening at the bank's end and what is their actual issues or concerns in this regard.

Builders Name : Anup (91 [protected])
&
Vijay Mohan

Project Details : Flat No. 504, Royal Plaza, Rockview Apartments, Safilguda, Hyderabad.


Bank Co-ordinator introduced by the Builder
Mr Gurumurty Kuntulu : Credit Co-Ordinator
HDFC Sales Pvt.Ltd.
(A Group Company of HDFC Ltd)
Mobile : NO : [protected]
E-mail : [protected]@hdfc.com
www.hdfcsales.com


--- On Fri, 3/7/09, [protected]@hdfcindia.com <[protected]@hdfcindia.com> wrote:

From: [protected]@hdfcindia.com <[protected]@hdfcindia.com>
Subject: HDFC LOAN APPROVAL - File No:[protected]
To: [protected]@yahoo.co.in
Cc: [protected]@hdfc.com
Date: Friday, 3 July, 2009, 4:45 PM

Dear MR HARIHARAN SRINIVASAN,

It is a pleasure to have you as our valued customer.

We are happy to inform you that your application has been approved in principle for an amount of Rs.1236000.

A Letter of Offer containing broad terms and conditions is being sent to you.

Kindly contact us for early completion of formalities relating to disbursement.

May we inform you that the necessary documents are to be submitted by you directly to HDFC.

We look forward to hearing from you.


Yours faithfully,


B VENKATESWARA SARMA
__________________________________________
HDFC - Customer Care
TARNAKA : 27006950
www.hdfc.com


Thanks in advance.

Sir,

This is for your infomation please

Dear Sir,

As per the term of the loan Agreement, the PEMI / EMI payments are to be made regularly on a monthly basis within the month for which PEMI / EMI are becomes due, without any notice or reminder from HDFC. In case, failing which the additional interest charges is accrued @ 18 % p.a. on the delayed payment alongwith incidental charges.

In your case there is a total outstanding of Rs. 34, 062/- towards (EMI Rs. 25, 272/- + Additional Interest Rs. 6840/- & Incidental charges of Rs. 1, 950/-) as on 31st July'2009. As a very special case we have agreed to settle your loan account by paying Rs. 31, 000/- by 31st of August'2009.

Thanks & Regards

Amanpreet Singh
HDFC Ltd.
Core 6-A, 5th Floor,
India Habitat Center,
Lodhi Road, New Delhi - 110003
[protected]
[protected]


[protected]@iocl.co.in
08/24/2009 01:53 PM
To [protected]@hdfc.com
cc [protected]@hdfc.com, [protected]@hdfc.com
Subject RE: Loan A/C No. 4077309








Sir,
Received with thanks for your system generated loan accounts statements. As per your statement I had paid Rs.2, 58, 837/- approxmetly w.e. f 1997 against the loan taken of Rs.1, 30, 000/- My closing balance is Rs. 25272/- after repayment of the above amount. Closing balance of Rs. 25272/- is showing. I am unable to pay interest and pIenty. so humbly request to you please wave of my interest and accept the closing balance of Rs.25272/-. A line of confirmation is solicited.

Regards

Shyam Lal



[protected][protected][protected][protected]

From: Amanpreet Singh [mailto:[protected]@hdfc.com]
Sent: Monday, August 24, 2009 11:39 AM
To: [protected]@iocl.co.in
Cc: [protected]@hdfc.com; [protected]@hdfc.com
Subject: RE: Loan A/C No. 4077309


Dear Sir,

We have send you the system generated loan accounts statement, pls confirm if you have recd.

Thanx & Regards

Amanpreet Singh
HDFC Ltd.
Core 6-A, 5th Floor,
India Habitat Center,
Lodhi Road, New Delhi - 110003
[protected]
[protected]

[protected]@iocl.co.in
08/24/2009 09:44 AM

To [protected]@hdfc.com
cc [protected]@hdfc.com, [protected]@hdfc.com
Subject RE: Loan A/C No. 4077309

I had availed housing building loan from HDFC at the rate of 10.25%. Without informing me, they have increased the rates of interest and charged rate of interest of RS 14% .
Details of the loan:

LOAN AMOUNT : 130000.00 ROI : 14.00% CURRENT EMI : 1944.00

I had paid the instalment from March 1997 to July 2007 of Rs.1944/- per month the total amount paid from March 1997 to July 2007 of Rs. 2, 58, 837 against the loan taken of Rs.1, 30, 000/- only. I shocked when they threatening me to repay the loan. After paid the huge amount they showing the outstanding amount / Closing balance 25272.00 and they also charged the additional interest / incidential charges and demanding Rs. 34, 062/- as per their mail received from hdfc bank.

As per the term of the loan Agreement, the PEMI / EMI payments are to be made regularly on a monthly basis within the month for which PEMI / EMI are becomes due, without any notice or reminder from HDFC. In case, failing which the additional interest charges is accrued @ 18 % p.a. on the delayed payment alongwith incidental charges.

In your case there is a total outstanding of Rs. 34, 062/- towards (EMI Rs. 25, 272/- + Additional Interest Rs. 6840/- & Incidental charges of Rs. 1, 950/-) as on 31st July'2009. As a very special case we have agreed to settle your loan account by paying Rs. 31, 000/- by 31st of August'2009.
Please look into the matter and settle the account.

banks r tomake profits not charity, so before taking loans u should think .

Thanks guys for this info, I have planned go for home loan which bank do you people feel would be better choice.

Dear Friends,

Just go to:

CONSUMER DISPUTES REDRESSAL COMMISSIONS
in your respective states and lodge a complaint against HDFC / ICICI and any such bank doing so.
You may even file a police complaint againts bank for cheating. Just consult a lawyer - it will be resolved.
Law is definitely a painful process but Believe me it is always fruitful and in favor of customer.

Dear Friends,

Just go to:

CONSUMER DISPUTES REDRESSAL COMMISSIONS
in your respective states and lodge a complaint against HDFC / ICICI and any such bank doing so.
You may even file a police complaint againts bank for cheating. Just consult a lawyer - it will be resolved.
Law is definitely a painful process but Believe me it is always fruitful and in favor of customer.

BOSS, i am 60years old male at chennai last 32years from eastern part of MAHAN BHARAT.It is good to learn(i am a learner at this age too)all wrong & FRAUD practice of HDFC(Housing Damaging Finance Corporation)when they sound very sweet at the begining stage & change the colour, according to their nasty practice.Now we all know their colour like green snake in the grass, why sud u go to such bank/private banks???Do'T u know many more nationalised banks r available?Plz try understand u/we are inviting these private banks & pay them for their bread & play ugly practice becoz, they r also paying huse fund to run their business to ...some one.Whom, we voted for.My only request to all of you, plz do't look at surface & talk, go, go to the depth at the root lavel u wl find a satisfactory reply from ur mind.there is no end of highlitlng any any many many story of our Mahan Bharat.At last i request all(any one)o[censored] to tell or teach me which is perfect & satisfactory in this country except TAX & DEATH???so do not cry KEEPSMILING

Go to HDFC and be ready to be robbed and blackmailed.

Dear Friend,

I would like to make you alert on few details regarding HDFC and other limited companies.

HDFC LTD is a limited company and is not a banking institute.
It is a self regulated financial organization and is not at all regulated as a refinancing institute or is not a Banking institute. Sales officers makes people fool by stating HDFC Home loan as part of banking division. Even interest rates charged by HDFC is very high which is increased in subsequent years.

As such rates of interests for home loan are definitely regulated by RBI but limited and private companies do not fall under their per-view. These companies fall under company Act and not under Banking Act.

At time of taking loan these companies promises low rates of interest and then increases rates of interest in subsequent years, which increases your burden of repayment in form of slow poison eating your lots of money.

I will share my personal experience:

I have a very bad experience with HDFC, My loan of 11 lac with tenure was only 20 years and was promised with 3% discounted rates for my loan account as the company with which I was working was a corporate client of HDFC, so my loan started at 7.25% rate of interest and a low EMI of 8595/- Rs only.

In later stages HDFC revised rates of interest stating that my loan is on floating rates, where as no discounted rates are applied to my account. More on no reduction in rates are done at all even when rates of interest of other banks and institutes fall down. Even when they offer low interest rates to new customers – on my inquiry they asked for a proceeding fees of almost 12 thousand rupees to revise the rates of interest.
My EMI is also revised to 10, 526/- Rs and the tenure is now increased. Today even after paying EMI for more then 6 years my tenure of repayment is more then 18 years and EMI is increased from 8695/- Rs per month to 10526/- Rs per month. So I will end up paying money to HDFC for more then 24 years.

So I will end up paying four additional years with new EMI to HDFC which will make me a loss of almost 10-12 lac rupees.

HDFC is offering new customer 8.25 rates of interest where as even when I am a old customer with corporate tie up with the company – I am charged almost 11% rates of interest and I am screwed up by paying more EMI.

I have started legal proceedings against HDFC – and warn you all that dont take loan from HDFC other wise your people will also end up in soup and will have to pay huge for small things.

REQUEST YOU ALL TO TAKE LOANS ONLY FROM BANKING INSTITUTES AND NOT FROM ANY LTD COMPANY--
Ask following questions at time of taking loan.

1.Is the company having word “Bank” in its name.
2.If the company is refinancing company - take in written that – rates of interest in the company will be regulated as per RBI norms.
3.Only those people whose files are not getting approved from banks and documents are not clear enough and are in need of loan should opt for such institutes, but mind it these ltd companies slowly increases rates of interest and eats away your lots of money charging high rates of interest.

PLEASE NOTE – HDFC is a limited company and not a BANK. Only banking institutes or company with word “Bank” in its name are regulated by RBI.
Before signing any document of ltd company please read the terms and conditions completely and take a lawyers advise if needed before going ahead to sign the same.

Please disseminate this information to all your friends and relatives so that they are not cheated by any private company in case of loans / home loans.

In public interest by:
Pankaj Kakani

hi i have taken home loan from hdfc resently .i want to know that hdfc bank is real very cheter bank?

Hi
Thanks for sharing such a nice article.If you are looking for Payday Loans, Bad Credit Loans then visit http://www.paydayloansnocreditcheck.co.uk

Hi,

I have taken loan of 18, 000, 00 in 2009 @ 9.25 from HDFC. i have made repayment of 11 Lakhs as prepament and monthly EMI.Initial 1 year the intrest reate was maintaned at 9.25. but from Past one year every trice a month the intrest rates was increased by 0.5/0.75/1 and now the intrest rates have medt @ 11.5 and term has increased from 10 years to 12 years.HDFC is making the principal to remain like that and collecting the EMI monthly.why dont RBI or consumer court take proper action so that existing customers money is not looted.

Satish

Hello

I do not live in India however you can contact Vijay Sharma regarding home loan on[protected]

Just tell him Praveen Agarwal given a reference as this guy have suggested me to transfer the loan on better rate from 12% to 10.50% & am very happy with the kind of services provided by his company.

Thanks

Wrong deduction of TDS from FD interest

Sir i have fixed deposit in charkop branch of hdfc bank. i had submitted form 15H in time, still bank has debited 18.56% TDS from interest. Instead of my repeated request and E mails and letters Bank is not giving any reply.

HDFC STANDARD LIFE — Regarding wrong information given to me both in pre sales and post sales.

This is to state that I have been given some wrong and misleading information both in pre sales and post sales by my policy advisor – Saswati Dasgupta (Mob No. [protected]). On[protected] they are deducted 24000/- from my credit card as a premium of first year. From beginning I was told to Saswati Dasgupta that I want to cancel and stop the policy.
Once (dated.[protected] I asked to Saswati that how to cancel my policy and what formalities are there? She said nothing else only send a cancellation request letter with Xerox copy of policy document by Fax. So, I have sent it as a fax to HDFC Standard Life Kolkata branch (Fax No.[protected] on dated[protected] because I got the policy document on[protected], after received Fax copy no reply has come from their side.
In between all this my free look period was gone Till the time I was convinced that I have been cheated my free look period was gone, this happened because my policy advisor. So I confirmed it to Saswati Dasgupta and asked Fax has received or not? She said they received Fax correctly and again she assured me that it will take 4 to 7 days more to cancel the policy and you do not have to pay Rs.24000/-.
When, I asked (dated[protected] because of more holidays) client service desk of HDFC Standard Life and they told me that they are not received any Fax and Fax are not accepted to cancel any policy and the policy won’t be cancel because free look period was over. This time they also told me that policy advisor peoples are given me wrong information and they suggested me to lodge a complaint against them. At this point of time I was totally confused so I again asked to Saswati what I have to do at the moment. She introduced Mr. Santu Nandi (Mob No. [protected]).

Again Mr. Santu Nandi also said (dated[protected] that I have to send a new policy cancellation letter along with original policy document. So, I have again sent it by courier to HDFC Standard Life Kolkata branch on dated[protected]. But the entire document returns to me on[protected] by another courier. When I asked to Saswati as well as Mr. Santu Nandi they told me that I have no option except to put a complain letter first. So, I have sent this complain on dated[protected]. But on (Dated 16/02/09) again they said they are not received any complain letter but I have the delivery receipt from courier service.

Please help and send written confirmation of the cancellation to the address below as soon as possible.

Sincerely looking for your reply


SANJAY KARMAKAR
Plot No. 855, Angadpur School Para,
Near Angadpur High School
Durgapur – 713215
Mob: [protected]

You are the only one who has been cheated by unethical and unprofessional working style of HDFC group.

Let us create group for same suffering reason and work to ensure that privates bank are profibited by severe punishment from court and stopped this kind of cheating.

I am also suffering the same and want to ensure that in future this does not happen to others.

regards- Ram
[protected] (Kolkata)

Requesting for a Lawyer who is well experienced in handling Insurance fraud cases, specially for HFFC SLC.

Please advice.

Thanks and B.rgds

Dear sir
Due to sudden loss in my business I cannot afford to pay the monthy installments of Rs 8078 of my car (model 2004)Santro PB08 AN 7002 {purchased in 7 feb 2007} under Used car loan, .account number2884289.I have already paid the monthly instalments till 7 feb 2009.The balance now is Rs 82000 approx .
Earlier the loan was sanctioned through ICICI Bank for the amt Rs 2lacs .for 5 years & monthly instalment of Rs.4600.00 only.I have paid 7 instlaments.but due misguidiance by Mr. Pradeep from HDFC bank{O.D car loan and Od deptt}.
It is the first time that i have availed for the loan facility and for the first time was introduced to the term O.D.According to Mr. Pradeep the procedure would become simple by giving us a limit against our car for the remaining amount that would be paid to ICICI.and i did as he said .He also told me that my account should not contain less than 8400 Rs. This O.D cont. for 8 months.after 8 months when i checked my statements the OD which was previously of Rs 190000 approx turned to Rs 220000.On informing Mr.Pradeep, i was told that he will close my OD asRs 2600 interest would be charged even when the amt in the account is there.Being a layman in accounts i followed your executive blindly.Then he told me that he will help me to close the OD for which another 1400 would be charged (no receipt given)and gave all the documents (debit card R.C of my car, cheque books etc...) and then he got me sanctioned a loan for Rs 225000 for a tenure of 3 years monthly instll (8078Rs) through your bank.I asked for my car's R.C .For this purpose he again asked for800 Rs.I had told him that my salary is Rs 15000 .the only earning member of my house .I have two daughters.how can i afford to bear an instll of 8078 Rs .Inspite of this i have paid for 2 yearsand 2 months .but now as i have said due to sudden loss now i cannot afford to pay them .I am really depressed at this as thecar has costed me and my families life .I am unable to make up with my families needs . I was earlier a holder of mutual funds in HDFC but now i have lost faith in your bank.
i request you to remit some amount keeping in mind my problem .this is the last request to your bank, .I shall be highly grateful to you if one time settlement can be done of my account .
yours sincerely,
vicky manchanda
[protected]

HDFC Credit Card — abusive language used by collection department

SIR

i m having a credit card o[censored]r bank bearing no [protected] i m paying monthly minimum amount due to executive send by bank every month last month i didnt pay any amount to ur bank . ur collection department calls me & use abusive language with me every day, in that case i m sorry to pay any o[censored]r dues & i will lodge complaint against bank & ms NIDHI who calls me frm[protected] & use abusive language i hav payed interest more than i hav spend on my c.card
plz regard this complaint seriously
rajinder sharma
[protected]

Dear Sir,

We are residing at No.6/78, First Floor, Brindavan Street, West Mambalam, Chennai 600 033

We are using bore water for all purpose except drinking & cooking.
The Water is coming smell & dirty,
We have complined to House owner, but not taking any action, The Water tank has not been cleaned for past 4 months.

We are forced to use this water.
Kindly advice what to do,

Thanking You,

Yours fatihfuuly,

N.SRENIVASARAO.

Hi All,

I have a credit card of HDFC bank and was paying the money on regular basis. This time I did not pay on time and they called up my mother and gave a threaten to her. She got tensed and called me to explain everything.

I got pissed off with this behavior. When a lady from HDFC called me I told her that I am in office and wont be able to talk to you, she denied and started calling me again and again. I was in the meeting that time and when I switched off my cell she called my mother..

First and Important thing Customer/Collection department are not supposed to call any of the employee during working hours.. I am going to close my card facility.

Hi,

This is Dinesh. I took a credit card of HDFC before 5 years. I had a payment due for 2 months. I received a call in month of october who was using abusive language very badly. His name was Mohammed. He called from the number [protected]. When i called to HDFC they said the collection is a complete different department which they dont keep records. The lady i spoke she took a complaint and gave me a complaint number which was [protected]. But no action was taken.

Today on 19th november i was in office and the person name RAVI called from the same number on my landline at my home and started using abusive language with my parents. The time when i took the card the language which was used by these people was completely different. I am very disatisfied with HDFC and would recommend the people who are reading this, would never go for this bank.

For me HDFC sets standards but lately they have disappointed me. I don't appreciate the collection department calling to and using abusive language
since i am using comapny no. which the person was using earlier

HDFC — i lost my pan card

sir/madam,
i lost my pan card on 18th apr 09.
i don't have any details (pan card xerox, serial no, registration no, application no & my pan card no) of my pan card what i do right now.
also my DOB is[protected] not 1986
how shall i get my pan card.please give me some suggestion to me get my pan card.

thanking you so much.


sadanand sherpalli[protected]
s/o babu rao sherpalli
houseno:3-10-451,
chandranagar,
nizamabad.-503001.

I lost my pan card few days ago and I don have my pan card number...please advise me what i have to do for new or duplicate pan card