HDFC Bank Complaints & Reviews

HDFC BANKS — FORCED VOICE & USING ABUSE

AFTER BELOW COMPLAINT, BOTH BALRAM & HARDEEP USINIG FORCED VOICE & REFUSE FROM COMMITMENT FROM[protected], 43145200

Sir.,

I have saving account and credit card account in HDFC bank , due to overdue in credit card payment and adjust some amount with saving account, but after adjustment of rs3300 , my saving account still barred for withdrawal and executor (balram--[protected], new delhi ) of hdfc is not responding & not picking any call from my side or mail also after this activitity.

Pls Help me out
Regards
Devinder Singh
[protected]

I owe a Credit Card of HDFC Bank since 2006, there are some delays in payments becoz i am also not getting my payments but i want to repay the amount. I talked to the customer care and asked them to stop my card and take the whole amount in instalments but they said it is not possible. i am still paying them but for the last 2 months the situation has become more worse and i am getting out of money. now these people are harrassing my parents to pay which is not possible. I am getting the call from HDFC Bank Branch Rajouri Garden, New Delhi. The name of person is Radhey and he is calling and my parents again and again and harrasing using abusing language. The Phone numbers which he is using are[protected], 66219061, 66219001, 43145300. Now i have asked for Settlement but they are refusing. I am frustrated of this type of customer care and banking so i am interested in to stop the card and settlement. I have already complained in the Customer care for the same but the person Radhey is still using foul language.


What to do??????????????????

SHOCKED WITH THE STAFF OF HDFC BANK.

I have been using services of HDFC since past 7years, got all my
accounts rated as premium accounts.
was very happy, and used to recommend it to others too.

Loans, Creditcards all were from HDFC.

Its just recently (beginning of 2011), due to some unavoidable
circumstances (everyone once faces in life) creditcard payments
started getting delayed... and I started getting calls from the
collection agency, and to my surprise, it appears that all the
saddists of the world are working there.

Such abusive language, not ready to listen and non cooperative staff.
They got talent to really put people to stress, using unofficial
language, threats, and beyond imagination...

I get around 100-150 calls a day from the below mentioned numbers

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

appears to me Rajouri Garden Branch, New Delhi.

Female called, Rakhi has been misbehaving beyond imagination.

I tried attaching the video of call history, and her recorded voice
but heavy files.

I ve been asking her to make me talk to her senior, she abuses, and
says... "jis marzi se baat karlo, paise toh main nikalwakar hi
rahungi"
"agar paise nahi hai dene ke liye, toh apni property baech do, bheek maanglo"
etc etc etc

Sir, if my intentions were wrong and of not giving my dues, I wouldnt
have wasted money giving minimum payment since past few months...

I would like you to look into this matter very very seriously, and
want apologizes from Rakhi.

Now I have told her, let the issue aggravate, am not making a single
payment now... Sir, everyone, including you comes from a culture and
family where this kind of misbehavior is not atall
acceptable.

She also, got hold of my mothers number, and called her and started
abusing... this also leads to disclosure of the personal information
of the customer to third party. (punishable offence).
Not listening, and calling again and again ... leading to
Harrasment... Punishable offence.
Invading personal space of an individual ... Punishable offence.
Giving threats ... Punishable offence..

I know, there is some fault from my side too, of not clearing dues on
time, but Sir, its only past few months, that doesnt mean, am a
defaulter and has wrong intentions(as blamed by your staff).

Sir, I would want to take this matter to higher authorities and take
serious action against Rakhi.

One more day of calls, I ll have to publish the videos, recording to
media and Police.

Also, not only this what she does is, Makes stories to her team about
me, and filling in false updates.
keeps calling on my phone, and when I pick up, she shouts and doesnt
listen, so I just keep the phone aside(connected on call) and so does
she, phone is kept idle like this for 30 - 60minutes.
If you check the call log of above mentioned numbers, you ll see for yourself.


Again, My request for serious action.

Siddharth Gupta
[protected]
[protected]@gmail.com


CC: Shri M Rajeshwara Rao
C/o Reserve Bank of India,
Sansad Marg,
New Delhi - 110001
[protected]@rbi.org.in

HDFC is the worst Bank if the amount is overdue. They even go to the extent o[censored]sing foul language and instigate you to say bad words. How long would you listen to their bakwaas? At one time you will be forced to reply in their language. Then they record it. The best way to handle this - i have learnt from experience - is to change your number and then go directly to the credit card cell or write to them - directly or thru your lawyer. i am getting threatening calls at all hours. even at night after 11.30 pm. Useless bank and staff. Payment issues can arise with anyone at any point.

My advise .. don't use credit cards at all. This the only way all Banks will learn to behave.

Hello,
I recently took a new number from vodafone which was previously used by someone called Anoop Das.

Now I am getting calls from someone whose name I didnt bother to ask because he is very disrespectful in the manner which he talks. And please employ people who know how to talk.
Ill enlist some numbers i get calls from...

I trust you will look into this matter and get this resolved.

[protected]
[protected]
[protected]
[protected]

i am using HDFC card and this month couldnt pay because of health issues.i am also receiving calls girl name is malti and her behaviors is so bad.
The no is
[protected]
[protected]
[protected]
[protected]
[protected]
i have revived more than 100 calls from the morning . The girl is so bad using bad abuses language like payment nai karna tha to card ku liya.bank main jake cash deposit karo online kyun payment karoge usmain to 3 din lag jayenge. even the head of the team is same .i have never expected a behaviour from the bank like HDFC . i dont know it is collection department or bank .but whoever appointed them should think about reputation of the bank. they dont have manners to talk to customers.

really very depressing.

from Vandana
[protected]@gmail.com

I have been using HDFC card I was regularly paying the dues every month but for few months I am jobless and not be able to pay this month. I am receiving regular calls from HDFC for the payment. But I am helpless I am not been able to pay now they are started threatening me. I have a threatening call form 66219091, 43145200.

mr ,

why are you posting your bank a/c number in public forum? go and complain to hdfcbank or RBI dont give ur a/c to anyone..

DEAR SIR

I SRI GAUTAM RAY HAD TAKEN A LOAN FROM CENTURIAN BANK CUTTACK ORISSA TO PURCHASE A HONDA SHINE BIKE . FOR THAT I HAD GIVEN THEM 30 POST DATED CHQUES OF RS 1717.00 EACH.DURING THE COURSE I GET ILL AND SOME OF MY CHQUE HAS BOUNCED IN THE BANK, BUT I PAY THEM IN CASH AFTERWARDS THROUGH YOUR AGENTS. BUT I GOT DISSAPOINTED WHEN FEW “GOONDANDAS” TOOK AWAY MY BIKE DURING THE COURSE OF MY JOURNEY. THEY STOPED ME, THRASHED ME, PUSHED ME INTO A CORNER, AND KICKED ME . DURING THIS COURSE I INJURED MY REGHT LEG. THEY SNACHED MY BIKE AND TOLD THEY ARE FROM RECOVERY SECTION OF YOUR BANK AND AT THE BEHEST OF YOUR MANAGER. THESE ACTS OFF ALL CLEARLY VIOLATING SUPREEM COURT ORDER.

I HAVE OVER DUE OF 6 EMI PAYMENTOF RS 10302/= AND PRINCIPAL AMOUNT OF RS 14, 360. IN TOTAL I OWES TO BANK RS 24, 600/= APPROX AFTER DEDUCTING CHQ BOUNCING CHARGES AND OTHER CHARGES. NOW I WANT TO PAY RS 24, 600/=TODAY AT ONE GO AND RELEASE MY BIKE. I AM NOT ABLE TO PAY MORE.

THRE FORE IREQUEST YOU TO ISSUE A RELESE LETTER OF MY BIKEOR-05-Z-9270, AGREEMENT NO[protected], LOAN ACCOUNT NO-LOTW[protected] TO ME AND YOUR BANK OFFICIAL FOR THE ONE TIME SETTLEMENT.

THANKING YOU

GAUTAM RAY

HDFC Bank — harrasment by recovery agents

I have veen harrassed by this card company even though i have been making minimum due payments. Recently I was abused in the worst language by this bank employee

Get yourself registered with CCHAI -- credit card holders association of India visit their website for more details.
www.creditcardasson.org.

sir

i am having hdfc bank credit car no [protected] i am using this card since 05 my querry is where u charged late payement fees & overlimit charges which was i never used i made payment of rs-3500 on line sbi visa transfer ref IV00064578 on 29th feb and debited from my account after that i made payment of 4500 than i made payement of 3500 than again i made payment of rs.7000 on line dated -12th may ref no- IV00088379 online sbi which u received when i made payment regularly and u charged late payment fees and overlimit charge after your charges kindly look in to and wave off all above charges otherwise u cancle my card or block what ever amount is pending i will pay apart from above charge for above issue i discussed twicely to customer care number but response was bad.


waiting for your response

thanks

mahesh patel

Respected, ,

I am MANOJ NAVIN BHAI VORA i was worked with Centurion bank of punjab Ltd.
now i need to my releving letter.

my detail is below mentation

Name. MANOJ NAVIN BHAI VORA
Bank CENTURION BANK OF PUNJAB LTD
Branch Code 0043
Emp Code T2950
Time 01/10/2005 to 30/06/2007
Location JAMNAGAR
Reporting manager NILAY PUROHIT
My mail id is. manoj.[protected]@gmail.com
my mail id is. [protected]@yahoomail.com

please kindly do the needfull ASAP...

Thanx & Regards,
Manoj Navin bhai Vora
Block no. A/4 Flate No. 40
Ranjit Nagar, Near Patel Samaj
Jamngar, 361005 Gujarat
[protected]
[protected]
[protected]

i dont want to be the fall guy for anyone, why should someone else have to pay for the crimes of the criminal, the one that needs to do the time is the person that commits the crime. not the inocent by stander that happens to be at the wrong place at the wrong time. Everyone makes mistakes but i wish that the inocent person should not pay for the guilty one. Wheres is the justice in that?

Dear Patil,

send me your NOC letter copy

CIBIL is a big pain. I agree with the Gurmeet.

CIBIL should inform the concerned customer of details.

I am suffering due to one credit card issued 5-6 years back by abn amro. I used for 1 year and then stopped using. they levied annual fees and kept on levying interest and now my name is in CIBIL.

Also HDFC bank is troubling me in personal loan I took where they are doing cheque deposit as well as electronic debit both. the electronic clearing is not available

Dear Sir/Madam

This is to bring to your kind notice that I was apply for car loan to HDFC Bank, but now I m received a message form bank that my name is show your CIBIL Organization, I am shocked to received this message cause I have done my all formalities and all dues with the all my banks with which i am working and worked.

There is I m requesting to you kindly provide me the details which bank is complaint against me and why. My all details are as under which are helps you to do the same.
name- man singh rathore s/o inder singh ji
vill.- kering ka kheda, post - padasali vaya- kelwa rajsamand pin- 313334
mo.-no.- [protected]

i want to know about the information of my account.
account no is[protected]

Mr. Gurmeet Singh,

Please advice me from where u got the the control number 38, 81, 40, 446

is this number provide u buy Bank or CIBIL

I want to cheak my name in cibil.

Sir / Madam,

My Name is N.R.Subramaniem
My Account No.[protected]
Account Branch Anna Nagar
My Account is New Account

What is my Account No?

Please send the Email
My Email Id is [protected]@gmail.com

SIR,
MY NAME IS MD NAJMUDDIN KHAN, WORKING AS LECTURER IN GOVT DEGREE COLLEGE, APPLIED FOR TOP UP AFTER THE MOTIVATION OF YOUR JAGADESH[[protected] ]AND MADHU, FORWARDED THE SAID FORM AND RECEIVED MESSAGE THAT "ENQUIREY COMPLETED", SOME ONE VISIT MY COLLEGE AND SOME ONE[FROM HYD]PHONE TO MY COLLEGE AND SOME ONE PHONE TO MY FREIENDS AND TAKEN GOOD DETAILS ABUT ME... AND SO ON SO FORTH: MEAN WHILE MY FINANCIAL NEED "EXPLORE"IN MY SOCIETY, AND MANY OF THEM LATER, PHONED ME AND ASKING ABOUT MY FINANCIAL PROBLEMS...

YESTERSAY[20/1/2011], I WENT TO HDFC-SIDDIPET AND ASKED MY LOAN POSITION, THAN MR JAGADESH INFOR ME THAT "LOAN REJECTED'.

MY QUESTION IS : UR BANK IS COMPUTERIZED, AS U FEED INITIAL DATA REGARDING PERSONAL LOAN[PL] U WILL RECEIVE ALL MOST ALL INFORMATION, THAN WHY NOT U STOPPED MY ENQUIREY INITIAL PROCESS?
WHY U PHONED MY COLLEGE, MY PRINCIPAL MY FRIENDS- ARE NOT THNIK THAT THIS IS
CHARACTER EXPLORATION REGARDING A HONEST LECTURER WHO IS SUFFERING FINANCIALLY?
LET ME KNOW CURRENT POSITION THROUGH WRITTING AND SEND DETAILS ON MY E-MAIL, U HAVE MY E-ID, SINCE AM EXISTING CUSTOMER OF HDFC.
AFTER RECEIVING INFORMATION I WILL APPROACH TO MY LAWYER.
AWAITED,
MN KHAN

i want to know my customer ID number...
[protected]@gmail.com

please tel me quick my customer ID

Dear Sir/Madam

This is to bring to your kind notice that I was apply for Agriculture loan to Axis Bank, but I received a message form bank that my name is show your CIBIL, I was shocked to received this message from bank, because I did not applied for any type of loan yet, .

I would like to requesting you to provide me the details that which bank is complaint against me and why. My all details are as under which are helps you to do the same.

Name: M S Shanthamurthy,
Address: S/o M L Shivanna
madapura Village & post
Chamarajanagara taluk & Dist 571313
E mail: [protected]@gmail.com

I Want Education Loan For Study

principal balance amount of loan acccount no. 701477...

Dear Sir/ Madam,

I was the holder of credit card of HDFC bank (Card no. [protected], valid thru 10/08) and I came to know that the there is some over dues are balance on me, but customer care is not providing any details. I am calling to your collection dept no also at Lucknow and Delhi from last 3 days but no body is picking up the ph.

Kindly let me know the dues if any, as per my knowledge there is no any balance.



Kindly advice to your department for connects to me so that the issue/ miscommunication can be resolved. Request you to issue me the NOC certificate.

as per your comment you have not done any transaction for this time, so bank charges this amount, at the time when you got machine, you should about banks aggrement.
please pay this price as soon as possible,

you are requesting that dont apply axis bank machine, I am the exprience holder about axis bank machine

i want to details of your EDC machine.

my self rupali trying ur number but nobody ive me proper response i want to ask about personal nri loan policy but i m not able to get any knowledge even some of my friend has visited to ur ludhina feroj gandhi off but nobody gave him advice i am fad up .i have an account in hdfc since a long time .so as a customer i want a suitable service from u guys cauld u help me .

This inf to my EDC machine in cancel for shop is closed. take ur edc machine .

edc helpline no pick-up phone, so it is very complicated for me how to know edc function...

This is regarding edc machine which FUNCTIONS occasionaly & regarding this I called to customer care[protected] & TID#[protected]Whenever I call they say that I will be sending person to rectify & replace the machine but still the machine is not changed & problem is not sorted.The amazing thing is they say that
they dont have spare EDC machine to replace.I wonder how a big organisation cannot organise for an EDC machine?.This is happening from last 4 months and our sale gets affected by this.Hoping for sorting the issue.

Respected Sir,

This is regarding edc machine which FUNCTIONS occasionaly & regarding this I am calling to customer care[protected] & TID#[protected] since last 2 months, Whenever I call they say that I will be sending person to rectify & replace the machine but still the machine is not changed & problem is not sorted.The amazing thing is they say that
they dont have spare EDC machine to replace.I wonder how a big organisation cannot organise for an EDC machine?.This is happening from last 4 months and our sale gets affected by this.Hoping for sorting the issue.
Thanks
Akhilesh

i need my area incharge cell number for the edc,
to get the password of my edc

This is regarding edc machine GPRS machine handover to Bank regarding this I called to customer care ([protected] & TID#44034954 No pick up phone it is very bad Service.

HDFC BANK disconnected the EDC machine without any information in writing . Bank employees do NOT help us and co operate with us. their behaviour is rude.

DEAR SIR IAM FROM HANOI RESTAURANT SOUND FUSION PHONIX MALL the custember was charged 31rupes 48paisa in stead of 3148rupes please do the changes thank you.invoice no. 002427.tid no 47045904