[Resolved] HDFC Bank Bank Credit Card — BEHAVIOUR OF COLLECTION - CREDIT CARD | |
Dear Sir, This is to request you to please help me. I can't handle the such kind of pressure as imposed by the HDFC BANK CREDIT CARD COLLECTION department. They are calling me up in the morning and evening from 7.00A.M to 20.00P.M, in facts the collection executive comes to my home on every weekend on and after 21.00PM. Apart from threatening and misbehaving they are asking me to come at the collection office where my issue will resolved on the table but when i reached at specified place, no such person available there. At the specified place, some unknown person comes to me asks to come inside the office where matter will discussed. Instead of issue resolving, that person starting to misbehaving and abusing. This all scenario happened with me at the HDFC BANK CREDIT CARD COLLECTION CENTRE - 5TH FLOOR, ANSAL TOWER, RAJOURI GARDEN, NEW DELHI on 28.03.2009. The names of the TELECALLER are : 1. SEEMA, ANITA, GULSHAN and ANIL. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
BEHAVIOUR OF COLLECTION - CREDIT CARD
I totally agree that HDFC is not a banker, but a criminal .The Collection people are just criminals whom HDFC bank has offerred Commission on collections. The commission rangesfrom 20% to 80% and whenever collection is made records are not updated .I made full & Final settlement to bank through cheque and now my account is still not settled and callection executives ae calling now and then
I totally agree that HDFC is not a banker, but a criminal .The Collection people are just criminals whom HDFC bank has offerred Commission on collections. The commission rangesfrom 20% to 80% and whenever collection is made records are not updated .I made full & Final settlement to bank through cheque and now my account is still not settled and callection executives ae calling now and then
BEHAVIOUR OF COLLECTION - CREDIT CARD
I totally agree that HDFC is not a bank its a institute of, criminal .The Collection people are just criminals whom HDFC bank has offerred Commission on collections. The commission rangesfrom 20% to 80% and whenever collection is made records are not updated .I am not able to make the payment this month
but due to some finicial problem . i am not able to made the payment but countinuslly follow with your executive. i have to give them a respect and arrange the payment and made the payment. if your system is not updated so there is not mine fault your executive treed me as a defaulter . this such a redecules and your executives calling morning 9 a.am to till 7 p.m is this the way to collect the money.
I totally agree that HDFC is not a bank its a institute of, criminal .The Collection people are just criminals whom HDFC bank has offerred Commission on collections. The commission rangesfrom 20% to 80% and whenever collection is made records are not updated .I am not able to make the payment this month
but due to some finicial problem . i am not able to made the payment but countinuslly follow with your executive. i have to give them a respect and arrange the payment and made the payment. if your system is not updated so there is not mine fault your executive treed me as a defaulter . this such a redecules and your executives calling morning 9 a.am to till 7 p.m is this the way to collect the money.
Hi All,
HDFC is the worst bank ever, they don't care if customer is in hospital. This is the first time I missed my minimum due because I met with an accident and can't able to arrange amount and I was unable to attend the call as well for 3-4 days. I can understand that was very small amount and I can pay easily but still this time somehow I was unable to pay it. They are treating me like I am criminal. Customer care girl is talking like she is "Vasooli Bhai" #####. I arranged the whole amount today and tomorrow I'll pay it. I know it's their job if someone is not paying bills but it was just 1 minimum due and apart from this I have my salary account in HDFC and also a LOAN is there which I am paying monthly without missing any single EMI.
I am planning to change my salary account next month and I'll close my Credit card as well.
Above rating is for HDFC bank, its services and HDFC employees
HDFC is the worst bank ever, they don't care if customer is in hospital. This is the first time I missed my minimum due because I met with an accident and can't able to arrange amount and I was unable to attend the call as well for 3-4 days. I can understand that was very small amount and I can pay easily but still this time somehow I was unable to pay it. They are treating me like I am criminal. Customer care girl is talking like she is "Vasooli Bhai" #####. I arranged the whole amount today and tomorrow I'll pay it. I know it's their job if someone is not paying bills but it was just 1 minimum due and apart from this I have my salary account in HDFC and also a LOAN is there which I am paying monthly without missing any single EMI.
I am planning to change my salary account next month and I'll close my Credit card as well.
Above rating is for HDFC bank, its services and HDFC employees
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Credit Card — excutive behabiour
sir, respectfully i beg to state my name is tarun mishra , i recieved a msg in my mobile .my credit card has dispatch in blue dard([protected]). that time the blue dart executive has
come in my home i am not their in home ,i am going to my office .the executive told my wife any id
proof is complusery to recieved the card then my wife ring in my mobile then i have talk to the ececutive and i have told him that a have comeing home in 10 minute but he says that he cant wait
it is ok but the behaviour of talking is very bad.no manners of talking,