Comments
I applied the hdfc credit card on Last of June 08 but till date[protected] there is no credit card is reac to me. However Statement is reached. When I call the credit card department they told me that there is a mistake in my address thats why I would not receive credit card.
At the same time I receive the password of credit card and statement of that card on the same wrong adress why.
Four time I call the customer care and everytime they tole me that they redispacthe the card and after some day a messgae on my mobile that your credit card has returned to us please call us.
I dont understant If my address is wrong Why should password and statement would reached.
MOST IMPORTANT TOPIC IS THAT THE HDFC BANK SEND ME THE STATEMENT OF THAT CREDIT CARD THAT DOESENT REACH ME ANYTIME. WHAT A BLOODY SHAME ON THE SUCH REPUTED COMPANY.
At the same time I receive the password of credit card and statement of that card on the same wrong adress why.
Four time I call the customer care and everytime they tole me that they redispacthe the card and after some day a messgae on my mobile that your credit card has returned to us please call us.
I dont understant If my address is wrong Why should password and statement would reached.
MOST IMPORTANT TOPIC IS THAT THE HDFC BANK SEND ME THE STATEMENT OF THAT CREDIT CARD THAT DOESENT REACH ME ANYTIME. WHAT A BLOODY SHAME ON THE SUCH REPUTED COMPANY.
Subject:- Credit Card No. – [protected]
Dear Sir,
This is with reference to your letter dated 02-Feb-2009. I require the credit card statements of credit card no- [protected] form[protected] to[protected] urgently.
It has been more than one month since I have requested for the statements. Your first acknowledgment was received by me on 02-Jan-2009. After that in every letter you have been asking for our confirmation only and not dispatching the required statements.
And please note the correct period for which I need the statements, because I shall not pay for any statements other than the stated period[protected] to[protected].
Please mail me these statements on a priority basis. And the hard copies of the statements are not required at all, please send me the soft copies of the same on my e-mail address [protected]@yahoo.co.in urgently.
Dear Sir,
This is with reference to your letter dated 02-Feb-2009. I require the credit card statements of credit card no- [protected] form[protected] to[protected] urgently.
It has been more than one month since I have requested for the statements. Your first acknowledgment was received by me on 02-Jan-2009. After that in every letter you have been asking for our confirmation only and not dispatching the required statements.
And please note the correct period for which I need the statements, because I shall not pay for any statements other than the stated period[protected] to[protected].
Please mail me these statements on a priority basis. And the hard copies of the statements are not required at all, please send me the soft copies of the same on my e-mail address [protected]@yahoo.co.in urgently.
As per my last statement, my bill was of 3126.25 but I need to pay only 2911.72/- as there was some opening balance of -214.53/-
.
Therefore, I would like inform you that in last month I made 2 transactions (petrol) one was of 1450/- and the another was of 1500/- & according to your company/bank rules you had put a surcharge of 87.50/- & 88.75/- respectively, than I made phone call at customer care & had a word with Mr. Ikshit on dated 26 July 2009 at 12:00 a.m., regarding the reversal of the Surcharge & he had committed that the bank will revert this amount in the next statement, at that moment he was not in position to revert this amount as well as to provide the request no.because of some techniqual problem in the system.
Moreover, he had suggested me to make one more call in morning after 7:00 a.m. than you will get the reversal as well as the request number, so when I called up again on 28 July 2009 & had a word with Mr. Gitesh Nijara & with Mr. Abhishek Maheshwari they had refused to give that reversal.
In addition, I would like to inform you that all the transaction made at B.P. Pumps & according to my information; there would be no surcharge on the Bharat Petroleum Pumps.
Please note that my average petrol transaction is of around[protected]/- per month in case if I have to pay around 90/- on each transaction than it really doest not make any sense to use your card.
So, It was really a great experience with your bank and also thankful for your services now, I am not at all interested to do any further dealing with your Bank.
Regards,
Saurabh Kumar
.
Therefore, I would like inform you that in last month I made 2 transactions (petrol) one was of 1450/- and the another was of 1500/- & according to your company/bank rules you had put a surcharge of 87.50/- & 88.75/- respectively, than I made phone call at customer care & had a word with Mr. Ikshit on dated 26 July 2009 at 12:00 a.m., regarding the reversal of the Surcharge & he had committed that the bank will revert this amount in the next statement, at that moment he was not in position to revert this amount as well as to provide the request no.because of some techniqual problem in the system.
Moreover, he had suggested me to make one more call in morning after 7:00 a.m. than you will get the reversal as well as the request number, so when I called up again on 28 July 2009 & had a word with Mr. Gitesh Nijara & with Mr. Abhishek Maheshwari they had refused to give that reversal.
In addition, I would like to inform you that all the transaction made at B.P. Pumps & according to my information; there would be no surcharge on the Bharat Petroleum Pumps.
Please note that my average petrol transaction is of around[protected]/- per month in case if I have to pay around 90/- on each transaction than it really doest not make any sense to use your card.
So, It was really a great experience with your bank and also thankful for your services now, I am not at all interested to do any further dealing with your Bank.
Regards,
Saurabh Kumar
TO,
THE MANAGER
HDFC CARDS DIVISION
ANNA SALAI,
CHENNAI
Dear Sir/ madam
My card no[protected], i have received unauthorised credit on my credit card, i have not applied for mini card of HDFC, i only click on the link which appeared on my net banking. But know hdfc charge me for this service. After making complaint to their call center for this problem, they said that it is your fault to click on the link.
Please Find below the transactions that were not authorised by me as the cardholder.
09/09/2009 MINI CARDS FEE 198.00 Dr
09/09/2009 EDU CESS - MEMB FEE 0.59 Dr
09/09/2009 SERVICE TAX - MEMB FEE 19.80 Dr
My Mobile- [protected]
THE MANAGER
HDFC CARDS DIVISION
ANNA SALAI,
CHENNAI
Dear Sir/ madam
My card no[protected], i have received unauthorised credit on my credit card, i have not applied for mini card of HDFC, i only click on the link which appeared on my net banking. But know hdfc charge me for this service. After making complaint to their call center for this problem, they said that it is your fault to click on the link.
Please Find below the transactions that were not authorised by me as the cardholder.
09/09/2009 MINI CARDS FEE 198.00 Dr
09/09/2009 EDU CESS - MEMB FEE 0.59 Dr
09/09/2009 SERVICE TAX - MEMB FEE 19.80 Dr
My Mobile- [protected]
Hi
My Card No. : [protected], i have value plus credit on my credit card, i have not applied for mini card of HDFC, I don’t have a HDFC Mini Card
I only click on the link which appeared on my net banking. But detecting the mini card fee
Please find below the transactions that were not authorized by me as the cardholder.
17/11/2009 MINI CARDS FEE 198.00 Dr
17/11/2009 EDU CESS - MEMB FEE 0.59 Dr
17/11/2009 SERVICE TAX - MEMB FEE 19.80 Dr
This is not good Service. Very Worst Service in HDFC Bank
My Mobile- [protected]
--Devaraju
My Card No. : [protected], i have value plus credit on my credit card, i have not applied for mini card of HDFC, I don’t have a HDFC Mini Card
I only click on the link which appeared on my net banking. But detecting the mini card fee
Please find below the transactions that were not authorized by me as the cardholder.
17/11/2009 MINI CARDS FEE 198.00 Dr
17/11/2009 EDU CESS - MEMB FEE 0.59 Dr
17/11/2009 SERVICE TAX - MEMB FEE 19.80 Dr
This is not good Service. Very Worst Service in HDFC Bank
My Mobile- [protected]
--Devaraju
It seems they charged for MyCity Benefit. For Details see here: http://www.hdfcbank.com/personal/cards/cc_mycity.htm
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I, Sundaram P S have applied for the HDFC credit card. I got the card. BUT, you have sent the credit card along with a mini card, which I have NOT requested. Adding to this, you have also charged for this MINI CARD. So, I request you to cancel this MINI CARD. My card number is [protected]. Contact, if I need to sent back the card or anything else.
Regards,
Sundaram P S