HDFC Bank Complaints & Reviews

Sir, my debit card has been blocked, my a/c no is[protected] plzz reissue the card and pin no.
thank you...

I have given the change of address 6 months before and this change of address is not effected and I am not receiving the statements and the collection calls alone are made and without seeing what i am debited i am paying the due. Please help me out.

Regards
V.Balaji

I want to know what redressal I have as a citizen against lousy customer service by HDFC Bank. I am so tired of dealing with their Noida Branch. What redressal do I have against lousy customer service. What redressal do I have against incompetence of bank officials.

They dont keep their promises. They don't reply to mails. They tell lies.!

When I go to their site I find nothing on customer service. So where is an ordinary citizen supposed to go.??

Please help me get to some senior folks in HDFC bank to complaint against the Noida branch.

Suffering customer!

Deepak Dhawan

Hi,
I was getting charged very heavily on my HDFC cc, I had more then 4 loans other then this HDFC card and i made them clear by making regular payments towards them. My track record is really very good but because of many miss commitment in this HDFC cc account. I went to them and paid the amount they ask me to, and they have provided me with a settlement latter saying that now they don't demand anything with me and it's all over.
But now i have just got to know that they have put my name in CBIL as a defaulter. I am not sure how fair is this. Now i am trying to apply for a personal loan, and not able to get it because of this issue. I have been very good with all the bank loans that I had, though m suffering and struggling to find the way out.
I don't understand how to go about this, I really need some good help and justice to prove that I do not deserve to be listed in CEBIL for such case.

--ANKIT JOSHI

I applied for activation of wealth management serices offered by HDFC Bank. I filled up the form and handed over to Mr. Kanwaldeep Singh on 31-May 2008 at Deer Park Branch (Delhi).

Despite several assurances by Mr. Kanwaldeep Sing (Relationship manager), my account has still not been activated as of today (16-July-2008). HDFC has no satisfactory reply for non-activation of my services. This service normally takes 10-12 working days, however in my case it has not been done for more than 40 working days.

I still don't know when this service will get activated.

I HAVE OPENED THE JOINT ACCOUNT WITH MY MR.UDAY AMRITLAL POPAT AND MRS.RUPAL UDAY POPAT AND WE SIGNED THE PAPERS FOR THE NEW OPENING ACCOUNT WITH THEIR REPRESENTATIVE MR. RAJIV DHANAWADE (HDFC BANK ID NO. IS CD 08762 AND WE HAVE ASKED FOR THE BRANCH OF CHARNI ROAD AND WE HAVE GIVEN THE ADDRESS OF THE

MUKUND NIWAS137, ROOM NO.32, 3RD FLOOR, DADISETH AGIYARI LANE, MUMBAI-400002 .

SINCE THE MR.RAJEEV DHANAWADE HAS VISITED OUR PREVIOUS RESIDENT ADDRESS ALSO AND HE HAS MENTIONED THE SAME ADDRESS
WHICH IS
DUBHASH LANE, NIRANJAN NIWAS, 3RD FLOOR
SVP ROAD MUMBAI-400004

HE HAS QUOTED THE SAME ADDRESS IN THE OPENING ACCOUNT AND SECOND MISTAKE HE HAS DONE THAT OUR NEW ACCOUNT DIRECTED TO HDFC BANK-MATUNGA BRANCH, WE DONT UNDERSTAND HOW DECISION HAS TAKEN BY HIM BECAUSE WE HAD ASKED FOR THE CHARNI ROAD-MUMBAI BRANCH.

SECONDLY, WHILE WE HAVE OPENED THE HDFC SECURITIES ACCOUNT WHICH IS CONFIRM BY THE BANK ON THE ADDRESS OF GIVEN BELOW
UDAY AMRITLAL POPAT
MUKUND NIWAS 137
32 3RD FLOOR
DADISETH AGIARY LANE
MUMBAI- 400002
AND WHERE THEY HAVE LINKED THE MY NEW SAVING NO.[protected] A/C (MATUNGA BRANCH) AND DEBITED THE HDFC SECURITY OPENING CHARGES.

THEN AFTER I WENT TO HDFC BANK-CHARNI ROAD FOR DEPOSITING THE DIFFERENCE AMOUNT TO RETAIN THE RS.25, 000/- BUT THEY SAID YOUR ACCOUNT IS BLOKED AND YOU HAVE TO CONTACT HDFC BANK-MATUNGA BRANCH

I HAVE CALLED MATUNGA BRANCH MADAM ARCHANA HAS ASKED ME TO COME WITH THE RESIDENT PROOF AND TO FILL CHANGE OF ADDRESS SO MY ACCOUNT CAN BE ACTIVATE AND I CAN GET WELCOME KIT FROM CHENNAI AFTER COMPLETING THE FULL PROCEDURE. SO I ASKED HER TO CALL MR.RAJEEV DHANAWADE SO IT CAN BE CLARIFY WHY HE HAS DONE THE MISTAKE AND PUTTING US IN HARRASMEN SITUATION THEN SHE TOLD ME THAT YOU HAVE TO CALL HIM AND WE SHALL NOT CALL HIM

NOW I WANT TO ASK THEM, ARE THEY DOING ANY FAVOUR OR OBLIGATION? THEY SHOULD UNDERSTAND THEY ARE DOING SIMPLY BUSINESS AND IF THEY DO NOT BOTHER ABOUT SMALL ACCOUNT OPENER THEN THEY SHOULD STOP CALLING THE PEOPLE FOR OPENING THE NEW ACCOUNT.

I NEED TO SAY THAT THEY SHOULD TAKE ACTION AGAINST THE SUCH EMPLOYEES AND I AM READY TO PROVIDE THE DOCUMENTARY PROOF FROM MY RESIDENT BECAUSE I AM NOT IN EMPLOYMENT OF HDFC SO I SHOUDL GO THERE

I HOPE, THEY TAKE ACTION IN MY FAVOUR WITHOUR ABISE AND I HOPE THEY WILL TRY TO RETAIN THEIR GOODWILL IN THE MARKET BECAUSE TO CREAT A GOODWILL IT'S NOT JUST SIMPLE TASK BECAUSE ITS RESULT OF YOUR MANY EMPLOYEES.

I SINCERLY LOOKING FORWARD TO POSITIVE REPLY.

WITH BEST REGARDS

UDAY POPAT
MY EMAIL IDS ARE : [protected]@hotmail.com
[protected]@yahoo.co.in

I was recruited to work for HDFC SLIC on 7th Feb, 2008 to work with it on off roal. At the time of recruitment all formalities were taken by me from Mr. sandeep Bhatnagar (Head Ops, Allahabad).

He said that I would be recieving the appintment letter in a couple of days. But, I never got it. At the end I left the company on 26th Feb, 2008 because I was not satisfied. I was ensured that I will be getting 15 days salary as I was off- roal.

I also worked for about 30 hrs Overtime. I should have got the chq of around Rs. 4000/- for this.

But nobody is ready to help me out on this. Even sandeep is also trying to avoid the salary being given to me.

I have the proof of my attandance register along with my OT hrs countersigned with the BIC there. Also i submitted my resigntion there and have the recieving.

Can somebody help me out in providing me a resolution that whether I am entitled to get that salary and how can I get that salary. Right now I am working with ICICI Prudential.

No terms and conditins were discussed with me at the time of recruitment.

Looking forward for a hasty reply.

Thanks and regards:
suheb Elahi
[protected]

Hi,
I have a savings account with HDFC Bank.
I had a cheque received account payee (crossed) in my name drawn and i deposited (on 15th June 2008)it in hdfc Malad Link road near mindspace branch atm. by mistake in filled the credit card no. of my brother in the account no. column. the card is in suspense status as my brother has closed the card.
Instead of rejecting the deposit slip or sending the cheque back, the...

CENTURION BANK OF PUNJAB LTD. ( NOW HDFC Bank ) has returne our 2 cheques 938782 for Rs.55000.00 on 01Jul, 2008 and 938783 for Rs.45000.00 on 03Jul, 2008 inspite of sufficient balance in the account **********770.

No one in the branck takes responsibilty and have not checked and reverted till date. Two different complaints in writing were made to branch on 07Jul, 2008 and 10Jul, 2008.

Is there any law to screw the bank for such deeds?

Dear sir
This Cent Bank had sent me my 1st stmt of credit card with the due date Immidiate and whose opening bal is Zero.
Accept one stmt all stmt had due date immidiate whether you pay or not pay.
they intentionaly sends the stmt after due date and charges late fees and over limit fees and int on it this thing they do every month so if you pay or not pay you cant.

On Sat, 14/6/08, sudeept biswas <[protected]@yahoo.co.in> wrote:

From: sudeept biswas <[protected]@yahoo.co.in>
Subject: Fw: Attention please ! Final notice !
To: we.[protected]@centurionbop.co.in
Date: Saturday, 14 June, 2008, 2:58 PM

Thisi s a repeated mail if havn't got the 1st mail

--- On Fri, 13/6/08, sudeept biswas <[protected]@yahoo.co.in> wrote:

From: sudeept biswas <[protected]@yahoo.co.in>
Subject: Attention please ! Final notice !
To: we.[protected]@centurionbop.co.in
Date: Friday, 13 June, 2008, 9:02 PM

Dear Sir,



Very sorry to say that you have a very poor strength of your back bone. A very inexperienced staff as your company.

You first sent me a card whose expiry and issue date were same.

Which is never possible

Then you sent me the !st statement with an immediate due date .

This is also never possible

Because when customer doesn’t pays his min amount due then the next stmt comes with an immediate due date

You are never punctual by sending the statements

But you never forget to charge over limit and late fee.



Your one leg is on ICICI Bank and the other leg is on HDFC Bank. One should expect what else from you.



Haven’t you learnt any thing from them.



You don’t have any local number for customer care like these banks and other bank do have . If I let it forget then what ? If I try to talk to your cust care they don’t have proper answer and if you ask them for Cust Serv manager or Floor Supervisor/or team leader they says you don’t have such managers .I only get bluff and lies from your executives, like you don’t have any email ID too.

I got your Id from ICICI Banks Cust. Serv. Manager isn’t it should be a big shame for you.

After few months from receiving I started getting daily 3-4 times calls and miss calls from your collection department by misusing the name of ICICI bank .I had requested those fools to kindly arrange a call back for me but I didn’t got a single call from your side. If I won’t get any response now then I’ll be pushed by shameless behavior to go to Consumer Court/Human Rights, RBI and electronic media like CNBC and on others too.

Because you don’t understand the gentle mans /professionals language. I was waiting for your reply every time I was promised by the collection deptt Mumbai after I made each time a payment

Have seen my track with ICICI bank Card and HDFC Bank Card.my cards

Got upgraded my limit got enhanced. Since last 2-3 month its again the time for limit enhancement. I want immediately a revert and call back from your side.

Like you there is another consumer loan company whose !st EMI I didn’t paid because they had informed me about my repayment after the scheduled date due to their this drama my 2.5 lacs personal loan got cancelled as it caused bounce they had taken my cheques leaving the place of date blank promising that they will inform me earlier But me and my Mom tired of getting asked, but there was no response from the dealer and there office too till 16 th of that month they also started there payment before 30 days whereas my account have Rs.6000 deposited 1 week earlier but they made it bounce before that I promise I would make the payment but I need a written clarification from you. They didn ’t gave reply and I didn’t made payment the amount was of just of Rs.708 .I made all the next seven installment smoothly but didn’t paid them Rs.708.this company’s consumer durable Fin got vanished from market. Is it now your turn for that you are trying to get income by bluffing

Hope I will to get you two of in my target.



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Respected Sir/Mam

I had applied for a credit card though HDFC bank, meanwhile you had send it to me also through Blue Dart Couriear, the AWB No. for my card is :-[protected]. It has not been deliverd to me, Kindly look at this issue and help me out.
Thank's......

Dear Sir

My name is sanjay kumar, i used HDFC Credit No. [protected], and it was blocked last 2 years due to extra amount charged by the bank. i compainted again & again but no response made by the bank. Dated 06/03/2006 i talked with Mr Sanjeev, who is the customer care executive of the hdfc bank, he told me that an amount of 606/- due on this card, & i made the full & final payment of of Rs.606/- Vide Cheque No 101735 dated 06/03/2006 for settlement, but today dated 11/07/2008 i received a call from hdfc bank (JanakPuri Branch) that there is 4000 amount due on this card. I do not uderstand how it is possible. So your are requested to kindly look in to the matter, and do the needful.

Thanking you

(Sanjay Kumar)
RZ-21, Vishnu Garden
New Delhi 110018
Mobile No.[protected]

My father expired recently and He had some credit card dues which we were not able to pay coz of sudden death of father. as I am student I am not able to pay either. Collection Agency from HDFC are calling multiple times at home and calling my father a thief and my family a thief and more abusive languages. Is there some way to stop them and ask them to do legal procedings rather.
This is ridiculous to hear all this about your dead father. He would have paid by himself if he lived. But they are using words like thieves, bicthes, father used money sleep with pros etc etc.. this is too much of harrasment for a student / widow who is going through adjustment period anyways.

I don't understand how the cibil department can declare any citizen as defaulter, when there are not involved in the intial commitments or discussion with the customers when any citizen opt's for a service from the private banks.

The cibil dept is unaware of the problems faced by the customer and due to which the customer is bound/forced to default his loan/creditcard amount.

It's a one sided decison taken by the bank and the cibil dept, and i think some higher officials from the government sector should look into this.

I am holding a HDFC gold card for almost more than three years. and have been clearing my dues regularly. During this tenure there where certain instances where i was not able to pay the amount on time and i have paid the fine also. I have no regrets on this.

BUt now since my outstanding amount his too high and i was not able to clear the amount at once, i requested the bank officials to convert it into an EMI so that i can pay it monthly, but they are denying to do this..

Inspite showing the interest to pay the amount on a regular basis there is no support from the banking staff..


Can some one help me out on this.

Thanks
Hemant

I VIJAYACHANDRA R HAD TAKEN A BUSINESS LOAN OF RS 37500 ON 21/06/04. MY LOAN ACCOUNT NO IS 660537. THIS LOAN WAS FOR A TENURE OF 48 INSTALMENTS WHICH ENDED ON 07/06/2008. SO I REQUEST YOU TO STOP RECEIVING THE ECS PAYMENT FROM MY BANK. I HOP THE NEEDFULL WILL BE DONE. THANKING YOU VIJAYACHANDRA R

SIR, I AM CREDIT CARD HOLDER OF HDFC BANK.
I WAS PAYING THE MIN.AMT TILL MAR-08, DESPITE LOSING MY JOB ALMOST 1 YEAR BACK. NOW AS MY FINACIAL CONDITION GOT VERY MUCH WORSE THAN BEFORE, I AM IN NO POSITION TO CARRY ON ON WITH THE PAYMENTS & WHICH HAD ALREADY BEEN INTIMATED TO HDFC H.O. VIA E-MAIL AT CHENNAI REQUESTING EVEN THAT LET ME BE ALLOWED WITH SOME TIME AND I WOULD COME FORWARD FOR A SETTLEMENT ON REVIVAL OF MY FINANCIAL STATUS. BUT OFF & ON THESE PEOPLE ARE CALLING AND ABUSING ME & MY FAMILY MEMBERS & EVEN TURNING UP AT MY HOME IN MY ABESENCE & DISTURBING MY SICK MOTHER DEMANDING FOR A SETTLEMENT.
IS THERE ANY LAW TO STOP THESE NUISANCE AS WELL AS THESE INDECENT PEOPLE? PLS. HELP ME WITH YOUR VALUABLE SUGGESTIONS.
AS I AND MY FAMILY MEMBERS ARE VERY MUCH SCARED OF THESE HOOLIGANISM FROM HDFC BANK!!

Dear Sir or Madam



With reference to mention subject, here with I like to inform you that HDFC Bank was deduct two time sum of Rs.2069.00/- from my account against one transaction by ATM Debit Card, Detail of Transaction are given bellow . after many follow-up till I am not getting any proper response from HDFC Bank as well as my amount..



So here with I request to you please suggest me what I will do for recovery .



Trading at : Subhiksha ( Pune, Chapekar Chowk )

Date : 04/07/2008

Time – 18.33 PM

Invoice No – POS [protected]

Amount – 2069.00/-



I have subhiksha Bache lock there is only one amount receive by Subhiksha but HDFC deduct twice a time above mention amount from my account .



So please suggest me what I will do.





Thanks With Regards



Sanjeev Rawlo

Pune

Mob - [protected]

dear reader,
I am a former employee of HDFC Bank Bhopal Branch. My settlements are due with the company and any updates whatsoever has not given to me.i do not appreciate such kind of behavior from such reputed bank.i hope my grievances are redressed ASAP.

DETAILS:
Name Kiren Rajan(CSE)
EMP ID CK 05302
Branch Bhopal
Reporting Authority Mr. Anil Mittal(RSM CANI, Indore)

sincerely
kiren rajan

I have discussed with the HDFC Credit card department that Pls process my FNF and i am ready to pay all the amount because i do not want to continue my card i already face so many worng commitment and problems from ur side & as per the company FNF letter i deposited all amount but they put my name in CIBIL as a defaulter.They give me the NOC letter also so why my name is showing in CIBIL

I had applied for HDFC home lone about 4 month back, file no[protected], the loan was processed very fast as HDFC bank need to take the money given by me as part of processing fee but it became a night mare for me, when i thought of disbursement of the loans, i hade submitted the papers for the property on 15 the April 2008 and till then i had been following up with them, as the property was in the different city they took allmost 2 month to send the papers for verification of the property, and now every day i have been following up with the banks people of the two cities as delhi and the kolkata, mr bashir from Delhi and me sabsachi dasgupta from kolkata most of the time they dont pick up the phone even if they pick up the phone by mistake at times the say the work is still in progress. is there any time limit for getting the disbursement when they have to take money from me they do it really fast, but about the disbursement they had made my life hell. is this the service for which we pay for, all i need is my processing fee back if they cannot get the verify a property in 4 month time, i don’t think they should be taking the processing fee from me