HDFC Bank Complaints & Reviews

I recently opened a Savings Account with HDFC Bank Ltd. I have been transacting for last three months, suddenly one morning my Savings Account has been freezed and all my funds in the account has been kept on hold, I do not have any intimation form the bank nor the executive in the Branch is able to help me to get the information, why are these people troubling the Individuals, when this funds got freezed I was travelling and had a tough time to settle my Hotel Bills, I was unable to reach the HDFC Customer care also, I had left a message at the Branch Phone No. asking for the help, none of them were bothered to revert back my call, and now am completely unaware as what is going on with my account, will I get this money back ??

Is there somebody to answer my quires? I am completely blind about this issue, how are these kind of issues generally handled? How should customers tackle these kinds of troubles? If anyone has a solution kindly revert back to me at the earliest on my email: [protected]@gmail.com

I have preclosed my personal loan with ICICI Bank and IngVysya Bank. I was told by the two banks that i need to contact my banker to give a stop payment as the current month's ECS would hit the SB Account. They mentioned that the closure letter would be mailed to me within 15 days. As per their suggestion I visited HDFC Bank, where i hold an SB Account and the ECS was getting cleared every month with a request letter to stop payment...

hello,
my name is ahsan javed. i joined hdfc bank ltd. as a sales executive on 29th octuber 2007, in kashmiri gate, by mr.
RAJ BHADURI, who is a sales manager. and my area sales manager(ASM) was VISHAL GHAI. I worked with them till 22january 2008. on 22january i was forcely asked to summit my resignation latter to SM. Becouse of their promotion chances and the performence where declining...

i did't got my salary yet, they promised me if i resigned before the closing for the month of january, they will farward my salary, otherwise they will terminate me and even not give my salary..

becouse i was running short of money i resigned when they insise.
but after that day they always call me and ask me to give some refrences as a bribe to credit my salary.
they also mentally tortured me after one week of joining date by continuasly changing my market place, even they put my a/c in others code...
now i m fed up by their attitude, i thought how they treat their customers if they behave like this to their junior or freashers.
i need my salary, please help me out in this situation. my employee code was CA-11694, i was in their current account new initiative(CANI) team. thank you

ahsan javed [protected]

I M HOLDER OF HDFC BANK CREDIT CARD. MY CARD NO [protected] . I GOT STATMENT FROM HDFC BANK ONE TRANSIATION I NOT COMPLETED ON INTERNET. THEY CHARGED ON MY ACCOUNT ON GO AIR .
I ASK HDFC BANKER THEY SAY TRANSATION IS COMPLETE OR NOT THIS NO MATTER IF STATMENT IS SHOWING CHARGE IN YOUR CARD IS PROO[censored] WILL DONE THIS
I ASK BANKER IF I PURCHASED GO AIR TICKET SHOW ME AIR TICKET WHICH SEAT OR ANY PROOF. AMOUNT 7500 /-
PLEASE SUGGEST ME WHAT TO DO MY CELL NO [protected]

respected sir,

i was offered personal loan of rs. 2.5lackhs through ur D.S.A. m/s surmya financial services, ahmedabad. my loan amount is approved by your bank but, to my surprise the amount which was transferred to my saving account in HDFC bank was only rs. 2, 33, 920/-. i seek an explanation from ur end that how did u arrive the amount which u deposited in my bank account no. [protected]. after many phone calls to mr. umang shah of surmya i was given an appointment to see ur mr. animesh shah at shivalik-3 in drive-in road, ahmedabad. where after two hr lenghty discussion i was told that ur credit card outstanding amount is being deducted from ur loan amount. here i would like to clarify that my credit outstanding is nil as on today.

I ASK U THE SIMPLE QUESTION THAT HOW HDFC BANK CAN PLAY A ROLE OF BIG BROTHER AND SETTLE MY DUES WITHOUT INFORMING ME? PLEASE EXPLAIN.

here with i also would like to inform u that u will not deposit my EMI checks of rs. 9156/- calculated as per the loan amount of rs. 2, 50, 000/-. u r requsted to calculate my loan as per the disbursed amount and adjust the EMI accordingly. failing which may attract consequences.

with regards
A.V.KARBHARI.


C TO RESERVE BANK OF INDIA, AHMEDABAD.

Hi,
Its almost 6 months i am trying to get my net banking password from HDFC bank. They tell that it is been mail to your address. But i have not received any post. Then they take a new request and again i wait for 7 day and call them they tell is dispatched you will be receiving soon. ..but i dont receive and when i call tract the airway bill number it say in transit..and after some days it displays returned back..i am really feedup..

Ref :- Credit Card No. [protected]

Sir

I was requesting for settlement of the above card account from Sep'2007 and every call bank concerned staff promising me that will settle soon.

In Nov 2007 bank staff called me and confirmed that settlement request already forwarded and pay now Rs. 3050/- and the same will be deducted from final settled amount accordingly I paid the sum.

I received settlement letter in January 2008 vide Ref No. S0112313 dt. 18/01/2008 showing settlement amount Rs.24, 000/- on receipt of the same I approched Bank informing the fact that Rs. 3050 I paid in the Month of Nov'07 not deducted and they confirmed that will re-issue letter by deducting Rs.3050/- in the monthof April 2008 but till date not received the same and bank staff (Rohit of HDFC Bank Rajouri Garden Branch New Delhi) calling me by misbehave speaking to pay more as reflecting outsatanding in their system.

In view of the above, I request you to do the needful to rectify my account
Thanks
Saji Kumar VP

I am an customer of Centurion Bank of Punjab Credit Cards[protected]****(Last 4 digits hidden because of privacy) i used this card for about 28000 in the month of dec & in the month of febuary made a payment of Rs. 15000 then a month after i got a call from a collections exec from ICICI bank saying they are taking care of billing for CBOP cards & was asking for cash payment i was slightly relunctant in paying cash of rs. 31000 which i was asked for so i asked him to collect a cheque of the same on[protected] dinesh from Galaxy Comercial Limited (M-79 First Floor M Block GK II New Delhi-48, Registration No. MIV/ST/Bank & FINC/4. PAN Based STC No. : AAACI1195HST001)
came & collected the cheque of Rs. 31000 vide receipt Number 5612913 the next day same guy called me up & said your dues are not 31000 it is Rs. 32000 so you give a cheque of the same else you will be charged interest on the entire amount to which i agreed & gave him a cheque of Rs. 32000 on 03 -06-08 he promised to return the previous cheque in couple of days time. which i never recieved back . rthen i got an mesage from bank confirming the receipt of payment of Rs. 32000 but unfortunately on 19-06 -08 i got a call from some collection agency saying that the payment hasnt been recvd because the cheque was in favour of Centurion Bank Of Punjab & not ICIC bank & the billing is taken care by ICICI bank & tried convincing him that i am not liable for interest of this period & then i kept the phone down saying i'll check my a/c first after checking the a/c i could check that money hasnt ben taken out so on 23rd i went to ICICI bank but they were not accepting the cheque payment so i called up customer care from the bank only & she said i can pay it in cash with an additional Rs. 100 by the next day before 11 am then i wouldfnt be charged inyterest for the next month. the next i deposited Rs. 35050 in cash in ICICI bank Kamla Nagar Branch. Now on 18- 07-08 i got an sms on my mobile abot cheque recvd which was supposed to be returned to me by the collections agent & the next day i got an msg about the cheque return as the cheque is in favour of CBOP which i gnored as i had already paid that amount in cash then on 20-07-08 i tried to use my card however it was declined which i didnt knew why & unfortunately at that time i didnt had cash in my pocket so i was actually embarrased i had to call somebody to come & pay the bill. After 15 min from then i got an message from CBOP stating that my card balance is in negative[protected] so i tried gettting in touch with Cust Care but asusual line was busy so today 21-07-08 i called STD number of cust Sevice as they do not have any delhi number the agent wasnt ready to listen then i asked to transfer the call to manager . The call was transferred by Natasha - Cust service manager but this lady was actually out of her mind despite of telling her that i calling from delhi to mumbai even she kept on beating around the bush without paying attention to what am i saying the entire call lasted for 53 min 17 sec with no conclusion . I am desperately looking for help. as i i have used 35000 rs on my card & so far i have paid Rs. 50050 & they are asking for another Rs.46000 which even they dont know why. Now my card is blocked even after paying 35050 without any dues they are saying that i cant use the card for another 6 months .

I opend my account in HDFC Bank on 23/5/08 A/c No. [protected](Branch Ladwa). After that I not recieved my Debit PIn I have submitted duplicate pin request tow times. after this long struggle and so much of complaints I got my Debit Pin on 16/7/08 but its very shamefull for bank that this Pin is not correct..

Ashwani Goel
Mob. [protected]
Email: [protected]@yahoo.com
See below I am sending all the mails send by me to HDFC bank.

Dear Hemant.



These are the all mails I have send u and you hav replied me. I sent first mail on 4/7/08 thn u can check below (after my message).



after all this on wednesday (16/7/08) I got my Debit PIN.



But Dear Hemant Mane Its very honrable for your bank that this Debit Pin is Incorrect.

Firstly I tried on 16/7/08 then ATM Machine showed me that your PIN is incorrect. I thought may be some ATM Machine Fault.



But after that today I tried then again its showing your PIn is incorrect and you cant imagin today I have to faced a big ashamed becouse i was not able to collect money from ATM Machine.



So I must say abt your bank "Fraud Bank"...



Anyway next talk will be in honrb'le court...



Good Bye



Its very shamefull for you people.

Complaint A/c No. [protected]
Friday, 4 July, 2008 5:42 PM

From:

"ashwani goel" <[protected]@yahoo.com>

View contact details

To:

grievance.[protected]@hdfcbank.com, customerservices.[protected]@hdfcbank.com, [protected]@rbi.org.in, iqbalsingh.[protected]@hdfcbank.com, shrinivas.[protected]@hdfcbank.com, [protected]@rbi.org.in

Cc:

grievance.[protected]@hdfcbank.com

Repected Sir/Madam,



I am totaly harrassed by your bank.



I am your saving bank account customer. I opend my account on 23-05-08 at Ladwa Branch. I recieved Gold Debit Card but still i not recieved my Debit PIn. I have complained you but you reply that you can collecte duplicate PIN, then i have filled the duplicate pin form from the branch but after that there is again 15 days have gone..I still not recieved my PIN. Now just one way is there that I am closing my account in your bank.



Plz do the needfull.



Thanks & Regards



Ashwani Kumar

A/c No. [protected]

Branch: Ladwa







RE:'HBL=[protected]' Complaint A/c No. [protected]
Sunday, 6 July, 2008 10:53 AM

From:

"ashwani goel" <[protected]@yahoo.com>

View contact details

To:

"Grivence Redressal" <Grievance.[protected]@hdfcbank.com>

Cc:

customerservices.[protected]@hdfcbank.com


But I have told you that I have also Applied for New Debit Pin, But Still, there is almost 15 days have gone and still I not recieved NEW PIN. Please give me solution, Otherwise I have to take the help of Court, becouse I am so harrassed from your bank. Its very difficult for me because I had my account in State Bank of Patiala and becouse of HDFC(private banking), I closed my account in SBP, and I transferred my all money in HDFC Bank. But I am facing a huge loss becouse of this.



Ashwani Goel

Mob. [protected]
--- On Sat, 5/7/08, Grivence Redressal <Grievance.[protected]@hdfcbank.com> wrote:

From: Grivence Redressal <Grievance.[protected]@hdfcbank.com>
Subject: RE:'HBL=[protected]' Complaint A/c No. [protected]
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Saturday, 5 July, 2008, 8:44 PM









Dear Mr. Kumar,



Thank you for writng to us.



With reference to your e-mail dated[protected] regarding non receipt of Debit Card PIN.



The details are as below:



We wish to inform you that the Debit Card PIN for your Debit Card number ending with ***715 is sent to your mailing address " HNO-367/2 WARD NO-2, MAHAVIR COLONY GALI NO-3..." (complete mailing address not mentioned due to security reason) on[protected] through POST. Since the same is sent through POST, we are unable to confirm the delivery of the same.



We request you to apply for a fresh Debit Card PIN as per the below mentioned process:

1. Fill-up the attached form and submit it at any of our branches - On receipt of the form & successful verification, we will process a new ATM PIN and send it to your mailing address, as registered in our records.



2. Submit a request at PhoneBanking, post validation with your Telephone Identification Number (TIN).



Complete address and contact details of our Branches as well as our PhoneBanking numbers is available on the below link:



http://www.hdfcbank.com/personal/customer_center/customer_center.htm



For every PIN Regeneration request, charges of Rs. 25 + Service Tax + Educational Cess would be applicable.





Warm Regards,

Hemant Mane

Customer Support

HDFC Bank Ltd.





RE:'HBL=[protected]' Complaint A/c No. [protected]
Monday, 7 July, 2008 9:56 AM

From:

"ashwani goel" <[protected]@yahoo.com>

View contact details

To:

"Grivence Redressal" <Grievance.[protected]@hdfcbank.com>

As per your request this is the Branch Address :





& Please Solve my problem today.


Address C/o Kundan lal Mangat Ram Timber Merchant
Near Old Post Office, Ladwa
Distt. Kurukshetra
Ladwa - 136132
Haryana



Ashwani Kumar



--- On Mon, 7/7/08, Grivence Redressal <Grievance.[protected]@hdfcbank.com> wrote:

From: Grivence Redressal <Grievance.[protected]@hdfcbank.com>
Subject: RE:'HBL=[protected]' Complaint A/c No. [protected]
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Monday, 7 July, 2008, 9:29 AM









Dear Mr. Kumar,



Thank you for writng to us.



This is in reference to your earlier e-mail dated[protected] regarding non receipt of Debit Card PIN.



We regret the fact that you have had cause for complaint and we apologize for the inconvenience caused to you.



We request you to confirm the complete address of the branch as per our site www.hdfcbank.com where you have requested for Debit Card PIN for us to check with the branch and provide you the Debit Card PIN at the earliest.



Waiting for your response.







Warm Regards,

Hemant Mane

Customer Support

HDFC Bank Ltd.





Still I not recieved Debit PIN... so tell me what i should do next...


--- On Tue, 8/7/08, Grivence Redressal <Grievance.[protected]@hdfcbank.com> wrote:

From: Grivence Redressal <Grievance.[protected]@hdfcbank.com>
Subject: RE:'HBL=[protected]' Complaint A/c No. [protected]
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Tuesday, 8 July, 2008, 11:04 AM





Dear Mr. Kumar,



Thank you for your patience and co-operation.



This is in reference to your earlier e-mail dated[protected] regarding non receipt of Debit Card PIN.



We trust that the branch official Mr. Amit Kansal

has spoken to you regarding the case. We trust that the branch has taken the Debit Card PIN request from you and has send the same for processing.



You will receive the same within 7 working days. We request you to await the delivery of the same.





Warm Regards,

Hemant Mane

Customer Support

HDFC Bank Ltd.



.

RE:'HBL=[protected]' Complaint A/c No. [protected]
Tuesday, 15 July, 2008 3:42 PM

From:

"ashwani goel" <[protected]@yahoo.com>

View contact details

To:

"Grivence Redressal" <Grievance.[protected]@hdfcbank.com>

What is this..? You maild me on 8/7/08 and you write that you have to wait for 7 days after 7 days i can collect my Debit Pin from the branch... but now you are again saying that i have to wait for 5 working days...



what r u people doing...





--- On Tue, 15/7/08, Grivence Redressal <Grievance.[protected]@hdfcbank.com> wrote:

From: Grivence Redressal <Grievance.[protected]@hdfcbank.com>
Subject: RE:'HBL=[protected]' Complaint A/c No. [protected]
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Tuesday, 15 July, 2008, 12:05 PM





Dear Mr. Kumar,



Thank you for writng to us.



This is in reference to your earlier e-mail dated[protected] regarding non receipt of Debit Card PIN.



We have noted your query and will revert to you within 5 working days.



The Reference Number for the above query is H07821274, which may be quoted in all future correspondence with us.



Also, you can get the status update by speaking to our Phonebankers quoting the above Reference Number.



For our phone banking numbers, kindly visit http://www.hdfcbank.com/common/customer_center.htm





Warm Regards,

Hemant Mane

Customer Support

HDFC Bank Ltd.

Sir, my debit card has been blocked, my a/c no is[protected] plzz reissue the card and pin no.
thank you

I have given the change of address 6 months before and this change of address is not effected and I am not receiving the statements and the collection calls alone are made and without seeing what i am debited i am paying the due. Please help me out.

Regards
V.Balaji

I want to know what redressal I have as a citizen against lousy customer service by HDFC Bank. I am so tired of dealing with their Noida Branch. What redressal do I have against lousy customer service. What redressal do I have against incompetence of bank officials.

They dont keep their promises. They don't reply to mails. They tell lies.!

When I go to their site I find nothing on customer service. So where is an ordinary citizen supposed to go.??

Please help me get to some senior folks in HDFC bank to complaint against the Noida branch.

Suffering customer!

Deepak Dhawan

Hi,
I was getting charged very heavily on my HDFC cc, I had more then 4 loans other then this HDFC card and i made them clear by making regular payments towards them. My track record is really very good but because of many miss commitment in this HDFC cc account. I went to them and paid the amount they ask me to, and they have provided me with a settlement latter saying that now they don't demand anything with me and it's all over.
But now i have just got to know that they have put my name in CBIL as a defaulter. I am not sure how fair is this. Now i am trying to apply for a personal loan, and not able to get it because of this issue. I have been very good with all the bank loans that I had, though m suffering and struggling to find the way out.
I don't understand how to go about this, I really need some good help and justice to prove that I do not deserve to be listed in CEBIL for such case.

--ANKIT JOSHI

I applied for activation of wealth management serices offered by HDFC Bank. I filled up the form and handed over to Mr. Kanwaldeep Singh on 31-May 2008 at Deer Park Branch (Delhi).

Despite several assurances by Mr. Kanwaldeep Sing (Relationship manager), my account has still not been activated as of today (16-July-2008). HDFC has no satisfactory reply for non-activation of my services. This service normally takes 10-12 working days, however in my case it has not been done for more than 40 working days.

I still don't know when this service will get activated.

I HAVE OPENED THE JOINT ACCOUNT WITH MY MR.UDAY AMRITLAL POPAT AND MRS.RUPAL UDAY POPAT AND WE SIGNED THE PAPERS FOR THE NEW OPENING ACCOUNT WITH THEIR REPRESENTATIVE MR. RAJIV DHANAWADE (HDFC BANK ID NO. IS CD 08762 AND WE HAVE ASKED FOR THE BRANCH OF CHARNI ROAD AND WE HAVE GIVEN THE ADDRESS OF THE

MUKUND NIWAS137, ROOM NO.32, 3RD FLOOR, DADISETH AGIYARI LANE, MUMBAI-400002 .

SINCE THE MR.RAJEEV DHANAWADE HAS VISITED OUR PREVIOUS RESIDENT ADDRESS ALSO AND HE HAS MENTIONED THE SAME ADDRESS
WHICH IS
DUBHASH LANE, NIRANJAN NIWAS, 3RD FLOOR
SVP ROAD MUMBAI-400004

HE HAS QUOTED THE SAME ADDRESS IN THE OPENING ACCOUNT AND SECOND MISTAKE HE HAS DONE THAT OUR NEW ACCOUNT DIRECTED TO HDFC BANK-MATUNGA BRANCH, WE DONT UNDERSTAND HOW DECISION HAS TAKEN BY HIM BECAUSE WE HAD ASKED FOR THE CHARNI ROAD-MUMBAI BRANCH.

SECONDLY, WHILE WE HAVE OPENED THE HDFC SECURITIES ACCOUNT WHICH IS CONFIRM BY THE BANK ON THE ADDRESS OF GIVEN BELOW
UDAY AMRITLAL POPAT
MUKUND NIWAS 137
32 3RD FLOOR
DADISETH AGIARY LANE
MUMBAI- 400002
AND WHERE THEY HAVE LINKED THE MY NEW SAVING NO.[protected] A/C (MATUNGA BRANCH) AND DEBITED THE HDFC SECURITY OPENING CHARGES.

THEN AFTER I WENT TO HDFC BANK-CHARNI ROAD FOR DEPOSITING THE DIFFERENCE AMOUNT TO RETAIN THE RS.25, 000/- BUT THEY SAID YOUR ACCOUNT IS BLOKED AND YOU HAVE TO CONTACT HDFC BANK-MATUNGA BRANCH

I HAVE CALLED MATUNGA BRANCH MADAM ARCHANA HAS ASKED ME TO COME WITH THE RESIDENT PROOF AND TO FILL CHANGE OF ADDRESS SO MY ACCOUNT CAN BE ACTIVATE AND I CAN GET WELCOME KIT FROM CHENNAI AFTER COMPLETING THE FULL PROCEDURE. SO I ASKED HER TO CALL MR.RAJEEV DHANAWADE SO IT CAN BE CLARIFY WHY HE HAS DONE THE MISTAKE AND PUTTING US IN HARRASMEN SITUATION THEN SHE TOLD ME THAT YOU HAVE TO CALL HIM AND WE SHALL NOT CALL HIM

NOW I WANT TO ASK THEM, ARE THEY DOING ANY FAVOUR OR OBLIGATION? THEY SHOULD UNDERSTAND THEY ARE DOING SIMPLY BUSINESS AND IF THEY DO NOT BOTHER ABOUT SMALL ACCOUNT OPENER THEN THEY SHOULD STOP CALLING THE PEOPLE FOR OPENING THE NEW ACCOUNT.

I NEED TO SAY THAT THEY SHOULD TAKE ACTION AGAINST THE SUCH EMPLOYEES AND I AM READY TO PROVIDE THE DOCUMENTARY PROOF FROM MY RESIDENT BECAUSE I AM NOT IN EMPLOYMENT OF HDFC SO I SHOUDL GO THERE

I HOPE, THEY TAKE ACTION IN MY FAVOUR WITHOUR ABISE AND I HOPE THEY WILL TRY TO RETAIN THEIR GOODWILL IN THE MARKET BECAUSE TO CREAT A GOODWILL IT'S NOT JUST SIMPLE TASK BECAUSE ITS RESULT OF YOUR MANY EMPLOYEES.

I SINCERLY LOOKING FORWARD TO POSITIVE REPLY.

WITH BEST REGARDS

UDAY POPAT
MY EMAIL IDS ARE : [protected]@hotmail.com
[protected]@yahoo.co.in

I was recruited to work for HDFC SLIC on 7th Feb, 2008 to work with it on off roal. At the time of recruitment all formalities were taken by me from Mr. sandeep Bhatnagar (Head Ops, Allahabad).

He said that I would be recieving the appintment letter in a couple of days. But, I never got it. At the end I left the company on 26th Feb, 2008 because I was not satisfied. I was ensured that I will be getting 15 days salary as I was off- roal.

I also worked for about 30 hrs Overtime. I should have got the chq of around Rs. 4000/- for this.

But nobody is ready to help me out on this. Even sandeep is also trying to avoid the salary being given to me.

I have the proof of my attandance register along with my OT hrs countersigned with the BIC there. Also i submitted my resigntion there and have the recieving.

Can somebody help me out in providing me a resolution that whether I am entitled to get that salary and how can I get that salary. Right now I am working with ICICI Prudential.

No terms and conditins were discussed with me at the time of recruitment.

Looking forward for a hasty reply.

Thanks and regards:
suheb Elahi
[protected]

Hi,
I have a savings account with HDFC Bank.
I had a cheque received account payee (crossed) in my name drawn and i deposited (on 15th June 2008)it in hdfc Malad Link road near mindspace branch atm. by mistake in filled the credit card no. of my brother in the account no. column. the card is in suspense status as my brother has closed the card.
Instead of rejecting the deposit slip or sending the cheque back, the...

CENTURION BANK OF PUNJAB LTD. ( NOW HDFC Bank ) has returne our 2 cheques 938782 for Rs.55000.00 on 01Jul, 2008 and 938783 for Rs.45000.00 on 03Jul, 2008 inspite of sufficient balance in the account **********770.

No one in the branck takes responsibilty and have not checked and reverted till date. Two different complaints in writing were made to branch on 07Jul, 2008 and 10Jul, 2008.

Is there any law to screw the bank for such deeds?

Dear sir
This Cent Bank had sent me my 1st stmt of credit card with the due date Immidiate and whose opening bal is Zero.
Accept one stmt all stmt had due date immidiate whether you pay or not pay.
they intentionaly sends the stmt after due date and charges late fees and over limit fees and int on it this thing they do every month so if you pay or not pay you cant.

On Sat, 14/6/08, sudeept biswas <[protected]@yahoo.co.in> wrote:

From: sudeept biswas <[protected]@yahoo.co.in>
Subject: Fw: Attention please ! Final notice !
To: we.[protected]@centurionbop.co.in
Date: Saturday, 14 June, 2008, 2:58 PM

Thisi s a repeated mail if havn't got the 1st mail

--- On Fri, 13/6/08, sudeept biswas <[protected]@yahoo.co.in> wrote:

From: sudeept biswas <[protected]@yahoo.co.in>
Subject: Attention please ! Final notice !
To: we.[protected]@centurionbop.co.in
Date: Friday, 13 June, 2008, 9:02 PM

Dear Sir,



Very sorry to say that you have a very poor strength of your back bone. A very inexperienced staff as your company.

You first sent me a card whose expiry and issue date were same.

Which is never possible

Then you sent me the !st statement with an immediate due date .

This is also never possible

Because when customer doesn’t pays his min amount due then the next stmt comes with an immediate due date

You are never punctual by sending the statements

But you never forget to charge over limit and late fee.



Your one leg is on ICICI Bank and the other leg is on HDFC Bank. One should expect what else from you.



Haven’t you learnt any thing from them.



You don’t have any local number for customer care like these banks and other bank do have . If I let it forget then what ? If I try to talk to your cust care they don’t have proper answer and if you ask them for Cust Serv manager or Floor Supervisor/or team leader they says you don’t have such managers .I only get bluff and lies from your executives, like you don’t have any email ID too.

I got your Id from ICICI Banks Cust. Serv. Manager isn’t it should be a big shame for you.

After few months from receiving I started getting daily 3-4 times calls and miss calls from your collection department by misusing the name of ICICI bank .I had requested those fools to kindly arrange a call back for me but I didn’t got a single call from your side. If I won’t get any response now then I’ll be pushed by shameless behavior to go to Consumer Court/Human Rights, RBI and electronic media like CNBC and on others too.

Because you don’t understand the gentle mans /professionals language. I was waiting for your reply every time I was promised by the collection deptt Mumbai after I made each time a payment

Have seen my track with ICICI bank Card and HDFC Bank Card.my cards

Got upgraded my limit got enhanced. Since last 2-3 month its again the time for limit enhancement. I want immediately a revert and call back from your side.

Like you there is another consumer loan company whose !st EMI I didn’t paid because they had informed me about my repayment after the scheduled date due to their this drama my 2.5 lacs personal loan got cancelled as it caused bounce they had taken my cheques leaving the place of date blank promising that they will inform me earlier But me and my Mom tired of getting asked, but there was no response from the dealer and there office too till 16 th of that month they also started there payment before 30 days whereas my account have Rs.6000 deposited 1 week earlier but they made it bounce before that I promise I would make the payment but I need a written clarification from you. They didn ’t gave reply and I didn’t made payment the amount was of just of Rs.708 .I made all the next seven installment smoothly but didn’t paid them Rs.708.this company’s consumer durable Fin got vanished from market. Is it now your turn for that you are trying to get income by bluffing

Hope I will to get you two of in my target.



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Respected Sir/Mam

I had applied for a credit card though HDFC bank, meanwhile you had send it to me also through Blue Dart Couriear, the AWB No. for my card is :-[protected]. It has not been deliverd to me, Kindly look at this issue and help me out.
Thank's......