[Resolved]  HDFC Bank — Lousy Customer Service

Customer service to bad in HDFC Bank, they have debited money form account with out any information.after if you call to the callcenter they told you we will arrange call back to you form your branch but you would not get any call from the HDFC bank. Could you please arrange hire authority mail ID for me.

Good morning Sir /Madam : This is to inform you that i have deposited a cheque in your bank on 12th-oct-2010 in the afternoon session and the cheque no is 090726 and its not credited to my account till now and my Account number is [protected] and my name is ASLM Prasad and the cheque amount is 24150 please revert to this mail immediately at the ealiest I also have the counterfoil stamped with me Thanks
DVSS Bharath Kumar

Dear sir,

i am aklesh kumar singh a/c-[protected], i am already opening a account in u r branch. but till i am not receive any activation messege.it is since 1 month.
contactperson-ranjit
mobile-[protected](hdfc, gurgaon-sec-14)
kindly take any action for this person. by which person i has been opening a account.it is out of limit.

i have already 3-4 cheque. so now what i do?

I doubt there are few HDFC agents who misuse our information or accessed my a/c cause my a/c shows a debit of 5000rs when I called customer care back, they said that they don't know from where it got debited.HOW USELESS.
On 9th DEC I called hdfc for unknown charge of 110Rs and the amount was reversed but then that very day again I had 5000rs debited.
I am disappointed .It’s the third unknown charge and my card is not misused by anyone other than hdfc customer care.
My Card is always safe and never got misplaced. I didn’t use my card nearby any December date. And there is no possible case of cloning my details from nowhere other than hdfc.
On 9th DEC I had word with 5 customer care agents. I remember few names ADIVA, JASNIT, SANJIV KAPOOR.
I want the reversal of my charges in any ways. They couldn’t tell me the location also. And I issued no cheques to anyone so no ways of mistake from my end.
I want to hear soon from you guys. I want total justification and total reversal. We trusted the customer care. Please keep a check on people you hire.
IT’S SO DISSAPPOINTING.
I don’t trust Customer care UNSATISFACTORY SERVICES. It happened thrice

I agree about this banks lousy customer service. I guess the bank only licks the asses of NRIs. why dont they clean their as well...

I never seen worst bank than this. They are least bothered about existing customer, once their work has been done. Best thing is that no complaint link is provided in their site. they keep debitting money from account for no reason. In misguiding the customers they are experts. Nobody can cross them in misguiding.

PL ADVICE HDFC DLF PLAZA GURGAON BRANCH TO TRANSFER MY SON SAMIT VYAS SB AC--[protected] TO HDFC G BLOCK PREETVIHAR DELHI92.MY SON IS PRESENTLY IN SINGAPORE
AND NOT IN POSITION TO OPERATE THE ACCOUNT.MY REQUEST CUSOMERCARE HAS NOT HELPED AS THEY INSIST THAT CUSTOMER SHOULD COME TO BRANCH THI IS RIDICULOUS.AS BANK LIKE SBI ARE TRANSFERING ACCOUNT ON EMAIL REQUEST.

FOR SAMITVYAS
PRADEEP VYAS

It seems that I have made a mistake by applying a home loan from HDFC Ltd.My File no is[protected]/AMITB. I started this process in December with Haldwani branch, from where I came to know after 1 month that the loan cannot be processed from there as I am wkg in Gurgaon, My all precious time invested went wasteful, Then in Jan 1st week I again started the process with Gurgaon, where your sales executive Mr Sunil mehta(Ph:[protected])came to me for all the documents, He told me effective time to disburse the loan would be maximum 1 week. whereas the loan of 16 L got sanctioned after my painful and time consuming follow ups after 1 month ie on 1 Feb. In between I never got a call from any HDFC regarding whats the status of application? From that date I have been told daily that the loan will get disbursed by next day .. but its never happening till day (17 Mar). I went to your First India Place branch. Where I met Mr Rishabh Sharma, who was supposed to send LAR/Tar email to Haldwani branch to know the buildup stage of property. He told me that he had send and response is pending, whereas From haldwani I got to know email is pending from His side.. From then I had been following, calling and meeting your HDFC bank, but everytime I meet disappointment, Due to your HIGHLY UNPROFESSIONAL AND RUDE attitude I have been missing my precious office hours and undergoing mental pressure. Due to this the Builder Omaxe will charge me huge amount as penalty for which I am not responsible . I am going to take this email to higher level and strictly want HDFC to pay this penalty if ever imposed to me. .
You have a poor service with loan disbursement and nobody responding to me. Last 2-3 month i am getting tired of following my loan disbursement status.
I hope you people understand that I can’t make a telephone call every time.
First of all nobody was able to tell me in your branch what the problem with my loan disbursement. Then after making 7-8 calls every day to Mr. sunil ( hdfc sales Executive) mob no:-...
PLEASE LOOK INTO THE MATTER AND RESOLVE IT BY EARLIEST.

Thanking you
Kalpana panwar
File No.[protected]/AMITB

[protected]
Ballarpur Industries Ltd(BILT), First India Place
Gurgaon

I have been with HDFC for over 5 years. They have the worst Customer Service. Their employees are very impatient and lose their mind when asked to repeat any thing twice. They have been paid and hired to make us understand things and how the bank functions. It's sad that they got mad at me when asked to explain something twice.

Dear SIr/ Madam,

My self chandan azad contact - [protected], I am harshed from HDFC credit card depart. I have apply two times for HDFC platinum credit cards, but always rejected, there is no proper reason sended to me. also my documents are hold there, they have to return me but from there no response comes. i have placed my address according to their positive zone but they excuse me always. and employee through which I do these is not picking my phone as well as he/she try to ignore me.
so please find any solution . I want back my documents. If they used as illegel it, i definetly go to consumer court.

Dear Sir,
i rohit agrawal, resident of kantabanji, dist-bolangir odisha.sir i want to open a account in your kantabanji branch.But since 7 days i am going to your branch for purpose but he MR Tarun pradhan branch manager taking no interest at all.Much more he is doing misbehivaing. He is quite rough in behave with many customer. Even in bank hour he uses to smooke.So requst you to take an imidate action


Rohit agrawal
prop:mahanadi aqua industries
main road, kantabanji

change address

I am Rajeshkumar cheerlavancha, i want to change my address in HDFC bank

FORGOT CUSTOMER ID

I WAS FORGOT CUSTOMER ID PLEASE SEND ME MY CUSTOME ID IN MY MAIL IS PRIYANKA.[protected]@GMAIL.COM