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[Resolved]  HDFC Bank — Non receipt of credit card statement

Dear sir/madem,
I am the holder of hdfc credit card no.[protected].
please send me statement on my permenent address also on my e-mail.
Pramod M Sutar
BLDG 22/407, Swagat CHS,
Chatrpati Shivaji Raje Complex,
(MHADA), opp- Ekta Nagar,
Charkop Link Road, Kandivli (W),
Mumbai-400 067
Mb- [protected]
Complaint marked as Resolved 2020-08-14 00:41:40
Complaint comments  10 CommentsShare0Tweet0


HDFC Credit Card — Non receipt of statements

Respected sir,
I had trying to book my train ticket trough IRCTC on dated 6th nov.2007 for travelling from nasik road to kalyan (Maharashtra)
On three times due to any net problem ticket had not booked but amount for same reservation was deducted from my account.
I had received mail from IRCTC like :--
Dear Customer,
We deeply regret that this reservation (reference no.[protected] , [protected] and [protected]) as requested by you could not materialize due to Request cannot be processed while Booking. Kindly retry the booking if you have not been able to complete your booking yet. We apologize for the inconvenience caused to you. We will make the refund back to your account shortly if it was Debited from your Account.

If you face this problem very often, please contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 or mail us at [protected]

We will be glad to assist you in every way so that you do not have any inconvenience in future.

We solicit your continued patronage to our services.

Warm Regards,

Please do needful
Thanking you
Mahesh Gawade
Hi All,

I had called the credit card contact center for my pin number,they told that i will get the number in short period of time its been more than 15 days still i have not received my pin number. Please can u send the same ASAP.


HDFC — Non Receipt of statement


I am not receiving my statements properly, I have asked them to send duplicate statement or statement to my email id also nothing they have done. I have reminded them 3 times till now nothing has been done.
I havea hdfc platinum card i never receive a statement every time ihave to ringup the customer care to find out myoutstanding in contrast ihave a hsbccredit card they are very prompt in sending the statement andif by any chance the statement is late and they have charged the late fee or financial charges they invariably rverse the charges in my opinion one should think twice before getting an hdfc card

Credit Card — Credit Card statement - non- receipt- request for refund of late fee


I am a credit card holder of your bank, (card number [protected], Customer id : 2621915) and use the card a lot. My payments are always on time from the date of receipt of your bills.

However, I advise that the bill of August-September 2008 was not received by me. I was awaiting the bill and to my surprise I got a phone call from your call-centre stating that I had not paid the said bill. When I informed that you had not sent the bill yet, the caller said she will get back to me later. Once again I spoke to her and she informed me that I had to make a payment of Rs.6800/-. I promptly made payment on 11.09.2008 Rs.6900/-

To be on the safe side, I contacted the Nodal Officer in Banjara Hills, Hyderabad. After much discussion, he informed me that, the bank had sent the bill by courier and one "Ms.Kavya" had received the bill. I was surprised and informed him that there in no family member in my house as "Kavya" and I have not received the bill.

To make matters worse, I have received (after much calling on my part!) Credit card statement dated Aug 29, 2008, which reached me from Chennai on 29thSEPTEMBER 2008! The said bill has levied late payment fee of Rs.400/-. I have since paid Rs 6900/- .

Though no fault of mine, I am subjected to payment of late fee. The postal system and the courier are so lax; the bills are not being delivered properly. When the bill has not even reached me, how come I am burdened pay late fee? The bill was dispatched to me only after my many phone calls. (With a backdate?)

Therefore I request to refund me the said amount of Rs.400/- and adjust the same in my next statement.

I would also suggest that ICICIBank should not rely on postal services for prompt delivery of bills, but also intimate the customer through E-mails/phone calls/SMS.


i need statement online evry month. how can i go about it.
most of the time i am out so, online statement if i get i can pay
much more before due date.waiting for your reply.

thank you,

rattan singh.
Dear sir/madem,
I am the holder of hdfc credit card no.[protected].
please send me statement on my address also on my e-mail.

hdfc international — non receipt of statement

Dear Sir/mam

From ist month of my credit card I have not received any statement from your side with a result I am not able to pay the amt on time.

While there is no change in my adress ( Poonam Rani w/o Harjinder Pal, vill. Subhana, near U.E.Phase-I, Jalandhar. Contact no. [protected],[protected]

You are cordially requested to send the same thru my mail i.e.[protected]

Thanx N regards
Poonam Rani
Dear sir/madam,
I am holder of hdfc credit card no.[protected].
Please send me my credit card statement from[protected] onwards on my address and also on my e-mail so that I can make the payment at the earlist
My Follio No is[protected]. I invested in HDFC Top 200 fund.

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