[Resolved]  HDFC Bank Car Loan — Worst service

mr vikas

should speak to sales manger what was the problem he does not any rights to say that any body doesnot have knowledge


my question to mr vikas have he had taken loan from HDFC bank he had 10 diffenent option
there should be some communication from for any delay
it means to that mr vikas got it will not say good service but OK service to saticfy him

plz hence forth don't write such kind of statement

Regds
sudip

mr vikas

i[censored] had bad exprince my question is you to can u give details what had happen why u are not happy for service
regds
sudeep

Same harsement is done by HDFC Chinchwad branch with me. Total process was so slow.I submitted documents on 03/03/09.I got sanction for new car loan on 19/03/09. A/C No. 14636831. Still they have not disbursed loan amount though I have completed all formalities & made agreement on 20/03/09. Every day when I ask their executive Mr. Santosh Salunkhe, he continues to tell me that loan will be disbursed today itself.
I am helpless now. The whole process took more than 20 days & still there is no output. My application No.is 14636831. Someone please help me to get it earliest.

Intially I have got a call from Kavya ([protected]) for pre approved car loan of 6.5 Lakhs...

1. She said that pre approved loan is not avilable after I have submitted all the necessary docs...

2. She told that I can get 100% (Actual Show Room Cost is INR 202, 164 - INR 10, 000 offer = INR 192, 164) loan amount on the Show Room Value, So I have arranged the remaining 42, 000 and booked the car from ABT Maruthi...

3. After few days I got a call from her saying that your loan has been approved only for INR 151, 000, really I got shocked... I have asked her the reason she said that i don't have own house at my native place... (Didn’t she know abt this before?)

**As an executive she should provide all the information’s to the customer before collecting the docs...

4. Finally I have arranged the shortage amount of 29000, also i have informed her... But the final disposal amount is only for INR 144, 405 remaining 6595 has been Deducted for advance EMI & Processing Fee (** I was not informed about the processing Fees)...

5. Great now I need to arrange for another 6595!!! (Excellent work by the HDFC)


I am really fed up with HDFC Bank & If i get a chance in future to change my salary A/C then surely I'll change my A/C to some other good bank...

I have never seen such a Nastiest HDFC bank executive like her...

Really I am saying if you have an executive like her then HDFC will loose many customers in the future...

They have the worst service, My advice to everyone, If your account balance has enough funds for ECS, then u r saved other wise, if you have insufficient fund from 4th days after the specified date, they'll start calling you, not only call you they even call the ref. person whose no. you have given at the time of loan approval.

If you say you'll give the cheque by the end of the month, due to insufficent fund, they wont listen. They'll harrase you (they'll give call every day atleast 3 to 4 times).

This is the first month it happened to me (short of fund). They mentally touchered me. The person who was calling would they were giving warnings (talking like gundas) - HDFC indiranagar branch (Bangalore).
Its same with their cr. card division. Ladies who are calling from their HDFC divisions are Lady gundas..
Even though you are prompt in paying the payments and forth coming if you don't pay, then you'll have it.

BEWARE OF TAKING LOANS FROM HDFC BANK. u'll be forced to commite suicide. That kind of touchers they give (over phones)

I have closed mycar loan ac no-646535 dted 31st july 2009 and submitted my R.C. book xerox to MR Narendra at Cuttack Branch For issuing N.O.C.after 31st August when I contact to Mr Narendra .he gave another officer mob.no &thatofficer called me to cuttack branch with idcard on 5th sept to receive Noc.unfortunately till today they are playing to issue NOC &misbehaved me.kindly issue NOC through Speedpost/Regd.post.
Regards.
N.MOhapatra .
Loan no-646535 (carloan)

maine hdfc main car loan apply kiya aur mujhe appruval mil bhi gaya lekin jis date ko mujhe accent
car ki delivery milne wali thi mujhe bataya gaya mera appruval cancel ho gaya hai .
mere naam se hi ek accent car pehle bhi finance hai jiski 18 month ki instalment clear ho chuki hai
18 month ki baki hai.please mujhe bata sakte hai mera appruval kyun cancel hua.

It is really unfortunate that HDFC, one of the leading bank is providing such pathetic service. I have been working with their representatives from[protected]. I had signed up the agreement on[protected]as the representative was unavailable during the work days, he turned up on a Sunday). As I write this complaint today,[protected], the disbursement has still not reached the dealer and I am unable to take delivery of the car. It has taken them more than 10 days to finalise on the interest percentage, emi amount and other charges. After the agreement is signed, it has already taken 5 days for the disbursement and not sure how long it is going to take further. The car dealer has not yet received the disbursement. In this competive market when there are several banks providing loans within 48 hours, HDFC still lags behind several years in providing banking services. Worst part is, none of the representatives bother to call back and update on the status. They don't even pick up my calls. Have never experienced such worst service. Let me provide the names of the persons if that might help future customers to be careful. Tele Callers -> Kalai, Prema, Lakshmi[protected]. Sales Representative -> Samsuddin [protected], Sales Supervisor -> Uday [protected]. Sales Manger -> Balan[protected]. I will never recommend HDFC to anyone. I am cancelling the loan with HDFC and going with another bank.