[Resolved] HDFC Bank — Harrasment by Bank Collection Executive

Prashant_Parab

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear Sir,

This is to bring to your kind attention that I Prashant V.Parab has a unknown outstanding with one of the reputed Bank (HDFC Bank)The collector from the Bank and agency have started harassing me over the phone and even stared sending goons at my work place and at my residence. I have been negotiating with bank in regards to the outstanding amount but the officer Mr.Vishal is not providing me with precise response, but he wants me to get paid all the outstanding dues ASAP.

I have been a ordinary customer without any default till date with any of the banks, but this executive are making me a defaulter by rudely abusing and threatening me over the phone. Numbers which I have been receiving are different every time one of these numbers are [protected] and landline no 30552300/61439300/42254900. They even called at my work place and threatened my colleagues in my absence in regards to dire consequence failing to make the outstanding amount at the earliest, resulting to which my job is at stake.

Requesting you to kindly look into this as I am ashamed of myself for which I have not done anything wrong and which could lead me to commit suicide and also I will be sending one copy to commissioners of police office for records if something goes wrong with me.

Details of my accounts are as below.

Card Holder: Prashant Parab

Credit Card No. [protected]

Your Grieving Customer,

Prashant Parab
# [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

anoop s nair

from Bengaluru, Karnataka

HDFC Credit Card — collection executives harrasment

I had payed my last HDFC payment of 1898 vide cheque 867266 and this was payed late because i was not getting my statements in time. After repeated requests only one executive called me and told my outstanding with late payment of 400rs. when i told about the non availability of statement, he told the late payment will be waved off and i have to pay the rest 1898 which i have done on the next day. I informed him that i need to close the card for which he told that he will sent an executive for collection of the card and giving me the settlement letter. It has never happened and i never used HDFC card after that .

Now for the past 3 weeks for my surprise i am getting regular calls from HDFC collection dept telling that i have an outstanding of 3000 rs and need to be payed. When i asked for the details they are not willing to give and started abusing me telling that they can collect the payment either from me or from my parents. None of the cutomer care executive are giving me the higher authority number so that i can explain him the problem.

My card no is :[protected].

Request the authorities to advice where to go on this issue.

Mukesh KUma Singh

from New Delhi, Delhi

Hi
My self mukesh kumar singh
i have a card og hdfc bank i have a purchsed of rs-6650 i want to paid this amount in installement and i have forwarded a letter regarding this matter and wrote mail several times but i have not any reply from hdfc bank card' executive . when i am callinh him through phone no[protected] then they are not facing with politness.Now i am very iritate plz help me...

My card No is-[protected]

Hi,

I am facing the same kind of problem with HDFC(Hyderabad ).
I am not in India currently, but they are calling and going to the address and Harrasing our Old parents.
I sent soo many mails and I called but they are not ready to talk on settlement.
What can we do reg this.
Can we do something legally?
Can we put a Police case on them???

Pampi Bhattacharjee

from Gurgaon, Haryana

HDFC — Credit card collection executive

Ref Credit card no-[protected]

With reference to the above mentioned credit card No this is to inform you that I am using the credit card of HDFC bank since July 2008. Due to some financial crisis this month my payment was not in time. Since the beginning of the month I am telling that I will pay before month end. Today morning at 11.55 a.m I received a call from 8 No. N.S.Road, Gillander House, Phone no.[protected] . The lady who called me she does not have minimum sense of language who did not disclose her name and introducing herself as senior executive. She called at my home and told my mother that I’m doing “ayashi & furti” with so many people by using my credit card. And I have kept so many body guard for not paying the money. Continuously she was calling in my mobile and residence number and giving threat.

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hello Mr. Parab.

Please write to [protected]@hdfcbank.com with you contact details, credit card details and Ref id TTU[protected]. Will get in touch with you shortly. Please mention the Ref id in the subject of your email.

Bejoy
HDFC Customer Assistance