[Resolved]  HDFC Bank — Harrasment by collection agents

Sir,

I'm an old customer of bank. I have taken Automobile loans out of which some are closed and some are running without disputes. Im also holding credit card which has run into dispute due to non receipt of statements on time.
Back in 2009 and also on other few occasions; i didnt received statement on time due to which payment was delayed. Bank readily cancelled late payment fees but kept charging financial charges in my statement. I have regularly made payments to bank within due date for the purchases that i have made ignoring financial and other charges.
As on today my card is blocked because financial charges have grown beyond my card limit. Now no purchases are made and therefore i have nothing to pay.
This has resulted in getting phone calls from recovery department. Despite of continuously explaining them and also showing willingness to meet and settle it; I keep receiving calls and face sullied language from them. They call from different numbers and shout and screech. I feel victimized of such despotic behavior.
I request you to guide me through this.
Thanking you

Viral Gogri
[protected]
[protected]@yahoo.co.in
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Aug 13, 2020
Complaint marked as Resolved 
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HDFC Bank — Harrasment from Collection Agents

Hi,

This is in regards to the calls thay I have been continiously getting from the collection agents Chaturvedi ( Borivalli Branch ) from HDFC bank for some personal loan that my brother has taken. Inspite of telling the agent that I am not the person he calls me saying that I am the person and that I have taken the loan. My brother has gone abroad and I am hardly in touch with him.
I have also given them his contact number.
The person has also called up home and spoken rudely to my mother.

I can only say that Bank is spoiling its reputation with such kind of agents and agency. Its like if you dont get the person who has taken the loan harass his family members.

Joseph
[protected]
Dear sir/madam
I am Abhishek Mishra from Hyderabad.I have opened my saving account in your bank before 2 year.I have given rs.5000.00 to your reprentative to open my account but he spent all money in his pesonal use he request me to give money once again and i gave him again rs.5000.00.He promised me to return my money very soon but after opened the account he did not returned my money.After 6 month he gave me only rs.3000.00 but after that he is ready to return my balence rs.2000.00 i have asked him many times i also request him.
His name is Anand Verma, He was working that time in Barakatpura Branch.Please help.His phone no.is [protected]
Thanking You.
Dear Customer,

We regret the inconvenience caused to you. We will assist you with your concerns. Please write to [protected]@hdfcbank.com with your Card and contact details and reference number TTU[protected]. We will get in touch with you over your concerns.

Regards,

HDFC Bank Customer Support

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