HDFC Bank Complaints & Reviews

Sir,

I'm an old customer of bank. I have taken Automobile loans out of which some are closed and some are running without disputes. Im also holding credit card which has run into dispute due to non receipt of statements on time.
Back in 2009 and also on other few occasions; i didnt received statement on time due to which payment was delayed. Bank readily cancelled late payment fees but kept charging financial charges in my statement. I have regularly made payments to bank within due date for the purchases that i have made ignoring financial and other charges.
As on today my card is blocked because financial charges have grown beyond my card limit. Now no purchases are made and therefore i have nothing to pay.
This has resulted in getting phone calls from recovery department. Despite of continuously explaining them and also showing willingness to meet and settle it; I keep receiving calls and face sullied language from them. They call from different numbers and shout and screech. I feel victimized of such despotic behavior.
I request you to guide me through this.
Thanking you

Viral Gogri
[protected]
[protected]@yahoo.co.in

HDFC executives are really wasting our time by keeping on calling and doing back ground verification and finally disapproving. So nobody prefers HDFC CC and its a utter waste of time

res sir
i took personal loan from hdfc bank worth rs 150000 and they passed 140000 rs and i was regularly paid 170000 and stoping payment via icici bank
but last week hdfc loan dept withdraw 40000 rs without informing me
so pls suggest what to do and whom to inform

Sub: ABUSIVE WORDS USED BY HDFC STAFF

Hi,

Viju from HDFC Bank (Branch - Chandivili,credit card department) was using VERY ABUSIVE WORDS on the follow up call for credit card payment. First they dont update their system with customer's details, MOST IMPORTANTLY - He was using very abusive words on the phone like "Teri maa ki chuut" and all crap after which i disconnected the call. This is how HDFC Staff treats their Customers...PATHETIC..

My Sincere request to HDFC that they chould better train their employees on Customer Management and ethical behavio

I have been given a NRI loan and I was making my payment through their online system (hdfc.com). Suddenly they have stopped that facility due to some RBI guidelines. I am staying in US for past 1.5 years. I asked my friend to drop the EMI check on the last day of every month and there is no due from my part neither I am a defaulter. HDFC bank fails to produce the checks on time and their collection center unnecessarily calling my parents every month and stating that the EMI payment is not on time.

HDFC bank has given a NRI loan and now they are expecting that the customer will fly from US to India to do the ECS. This is really silly and rediculous. I have never face such a silly bank. Many time through the HDFC portal, I have communicated the same message to HDFC bank that this is a NRI loan and just for the ECS I can't fly down but it is of no use.

The people of the bank needs proper training and mostly the collection centers, who don't even know what is going on, start calling here and there for the payments.

Some one has to take care so that these banks or their collection center stop calling here and there

Sir,
i think my name is included in your civil list due to bounce of 9
cheque. All payment paid by cash and also received the NOC. Pls do the
needful to proceed any work with HDFC.
A/c no[protected]
bike no- MH04, CR2472
Amit kumar maity,
ostwal empire flat no. 306/wing-B,
BOISAR-401501
Mob- [protected]
[protected]@gmail.com
Thanks,
Amit kumar maity
date- 25/09/2012
boisar.

Dear Sir,
I have applied for Home loan in HDFC Ltd (Jeevandeep branch, Kolkata) through Bankbazar.com in the last week of July’ 2012.In this connection HDFC Sales officer Mr. Subhajit Ghosh accepted the chq of Rs. 6742.00 from me as processing fee and all required documents copy. After spending few days when I asking him for my application status he give me the no of Mr. Suman Chatterjee for this purpose. Then I calling to Mr. Suman Chatterjee and he asked if there have any updates HDFC will inform me.
But after passing a few days when I calling again he said that my office verification report is coming negative, Then I send him a request mail for a second enquiry along with my Hr. manager contact details as he suggest me.
But after passing more than 02 weeks when I call again on 09th Sep Mr. Suman Chatterjee ask that my second report also coming negative on 31st Aug. and for this reason my proposal in cancelled by HDFC. But when I asking him that why not he inform me before about this matter and request him to send me the report in which basis they cancelled my proposal he just put down the phone.
And now a day’s when I calling so many times to Mr. Subhojit Ghosh he can’t attempt my phone.,
Now my point is that
 If HDFC is cancelled my proposals why not inform me and why not show me any reports?
 Why should HDFC's concerned staf not behalves well with the customer and harassment them?
 Now, I want to refund of my processing fees along with my all documents immediately.

Hi ,

An amount of Rs 1140 has been withdrawn from my account [protected] by trasaction INTER-BRN CASH CHG INCL ST & EC 130812.
When I called the customer care they are telling since I withdrawn money from my account ,they r charging rs 5 per 1000 rs for amounts more than 1lakh. Kindly take action against this bank as this trasaction shouls be processed free and this bank is charging for that.

Thanks & Regards,
Gincy Anto.
[protected]@gmail.com

I regret to inform you that it is both surprising & beyond understanding that HDFC Bank has kept on HOLD my Debit A/c bearing No [protected] without assigning any reason. I have not received any written, telephonic or E-Mail communication till date in the matter.

I had the worst experience in my life with HDFC bank, and I am expecting a response from a senior person from HDFC who would understand me

Sir,

This is to inform you that my HDFC SL policy 12939631 & 12400038 has been lapsed due to non-payment . Further i request them to pay me back the amount as i will not be able to pay the installments further. And after repeated reminders they are not responding to my e-mail nor my telephone and atlast i have no option and knocking your door Kindly intervene and let me know briefly that when i will get my amount back as i have to go for major surgery for my sister. So I request your honour to treat the matter urgent and pay me back my amount as early as possible . Waiting for your early reply.

Thank you Sir,

Yours faithfully,

(Meganathan K)

I m Sridhar From Chennai.It was on 2009 at the month of march I joined with Reliance BPO during that period ,am the account holder of HDFC bank (i.e) Salary account with zero minimal balance .Also using this account ,I used to pay my bike due on a monthly basis.then later ,I quit my job with Reliance on Aug'2011.From that day I stopped using the account and there is no transaction has been done using this HDFC bank debit card .But still I kept my account active ,why ? because ,I m supposed to get my PF money using this HDFC account ,then on 25th Aug 2012.I deposited the amount of Rs. 500,whereas it got debited automatically.without any intimation or SMS or without my knowledge .And on 28th Aug 2012 am supposed to get the PF amount of Rs.14,171 .And Rs.500 is deposited on my side .So totally it has to be like Rs .14671.But what happened is? The amount of Rs.3563 has got credited towards my account then and there if got debited automatically and not even a SMS alert for both credit and debit status. Then on the same day i.e. on 28th August 2012 finally I got the SMS alert stating that my account got credited with Rs 10,608. While I check for that am suppose to get the above mentioned amount of Rs 14,671. Whereas I have got only 10,608 Rs which is not fair and unacceptable. Then again 2 to 3 days passed I checked my account it was only Rs 8200. In that I have used the maximum amount of Rs 1000 while I check my statement using my customer ID. I found the amount got debited towards ECS charges. I don’t know what is all about.
The day when I left with reliance, I stopped using your card and also I started paying my bike due directly and more over by due is also completed. Then how come your bank can detect my money. May be Rs 5000 is a small amount for your bank. But for me it’s a bulk amount what for my money got deducted by your bank without any reason. How come you can charge me. This clearly shows the kind of customer service provided from your bank.
So kindly take care of this compliment and please do the needful and also refund my money back.


Regards
Sridhar.R
[protected]

My debt card of HDFC bank bearing th number [protected] was stolen during my journey from Chandigarh to Koderma. A FIR has been lodged with Rail Police Koderma . My card was misused and a sum of Rs. 8714.00 was debited from my bank account without verifying my signature. Kindly take steps to get my money refunded. Details of transaction and POS are given below .

Narration Ref. No. Date Withdrawal

POS [protected] 17-09 [protected] 18 Sep 2012 3,995.00
310097 DEFF

POS [protected] BINDAL
APPARELS [protected] 17 Sep 2012 3,710.00

POS [protected] RELIANCE
FRESH L [protected] 17 Sep 2012 687.00

POS [protected] RELIANCE
FRESH L
[protected] 17 Sep 2012 422.00



Total 8714.00

I was in emergency need of money. so I went to my near by HDFC ATM to withdraw cash. I inserted my HDFC card in HDFC ATM machine, which was out of service & no sign board was displayed informing that it's out of service. Due to which my ATM card remain inside that ATM machine. I was neither able to withdraw money nor my card..

Sub: Gross misappropriations & incorrect deductions from my savings account no: [protected] without intimation

This is to inform you that I have a savings account [protected] in your branch. I had requested for an FD account of Rs. 45000/- for one year. The FD account [protected] was opened on 22.02.2010 and its maturity was due on 10.03.2011.

However, recently when I checked my account statements online, I found out that there was no mention in the account statements anywhere as to what happened to the maturity amount of the FD which got matured in 2011. The same should have been credited to my savings account after maturity. The same is not reflected anywhere in my account statements.

Further, I found out that my FD account has been renewed without intimation on 26.03.2012 with a current amount of Rs. 42097.54/-. The maturity for the same is on 11.04.2013.

I never received the renewed FD statement on our permanent/communication address, nor any call on the registered mobile number nor any written communication on the communication address for the same.

Interestingly, even the renewal of the FD account is not reflected in my account statement.

Further, I find that after the inexplicable deductions of the bank, when the account balance reached below Rs.10000/-, the bank started deducting an amount of Rs. 827.25/- every quarter without ever intimating us. Later, when the balance amount reached below Rs. 5000/-, another amount of Rs. 275.75/- initially and later Rs. 393.26/- started getting deducted from my savings account every month.

And shockingly now my account balance is approx 2500/- only!!

Now, I have following observations & queries that you would like to comment on:

1) Why was my maturity amount of the FD of Rs. 45000/- not credited to my savings account?
2) Why there is no reflection of the FD amount any where in my account statement during 2011 or in 2012?
3) Why was the FD renewed suddenly in 2012 without prior intimation to us in any form?
4) Why was all such deduction initiated without ever intimating to us?
5) If the FD amount was credited to my savings account as it should have been, then my balance amount would never have reached below Rs. 10000/- or Rs. 5000/-and all such deductions would never be applicable.

The above observations clearly indicate misappropriation of my money by the bank and its staff.

I request you to kindly get me refunds of all the undue deductions to my savings accounts with due interest.

Thanking You



Yours sincerely



(Sudha Tiwari)
M: [protected]/[protected]

Dear Sir,

I have applied for a land loan for my plot no.D-191 located at Ansal sushant city ajmer in HDFC Pune branch on 20th july as i have my own company challenging horizons private ltd. in pune.The office personnel had promised me to disburse the amount within 12 working days.I have been following up your office executives daily for last 60 days still there is no progress and they are behaving in so irresponsible way.sometimes they are not receivng my calls,everyday they are giving me some excuses.Mr. Bhavik[protected] promised me that it will get sanction till 20th August12.Now its 10th sep12 .my file no of loan is[protected].

SIR PLEASE HELP ME I NEED YOUR ASSISTANCE,I WANT TO ASK FOLLOWING QUESTIONS TO HDFC MANAGERS.SO PLEASE FORWARD MY THIS COMPLAIN TO HDFC AND GET MY LOAN SANCTIONED AT THEEARLIEST.IM HIGHLY FRUSTATED NOW,

MY FURTHER POINTS ARE FOR SLEEPING HDFC MANAGERS.

1. HAVE I MADE SOME MISTAKE BY APPLYING THE LOAN WITH YOUR BRANCH?
2. HOW COME YOUR EMPLOYEES BE SO IRRRESPONSIBLE TOWARDS THIER DUTIES?
3. WHY THEY PROMISED TO DISBURSE THE AMOUNT IN 12 WORKING DAYS?EVEN THOUGH HDFC AJMER OFFICE HAS TIE-UP ANSAL PROPERTIES & INFRASTRUCTURE AJMER.
4 WAS IT MY FAULT THAT I RELIED HDFC BANK? AND NOW JUST BECAUSE OF YOUR DELAY I AM PAYING 500/-PER DAY INTEREST TO ANSAL
5. WHY SHOULD I PAY FOR THE MISTAKES OF YOUR BANK?
6. DO YOU TAKE 60 DAYS TO DISBURSE A LOAN WHEREAS I HAVE MY OWN COMPANY WHO IS HAVING A GOOD MARKET VALUE?
7. IF YOUR BANK IS UNABLE TO DISBURSE MY LOAN WHY THEY KEPT MY APPLICATION AND KEPT ON GIVING ME FALSE INFORMATION THAT ITS GOING TO GET SANCTION IN A DAY OR TWO?
8 WHERE SHOULD I GO NOW FOR MONEY?
9. WILL U RESOLVE MY PROBLEM IN TWO DAYS BECAUSE ANSAL IS GOING TO CANCEL MY ALLOTMENT AND THEY WILL FORFEIT MY COMPLETE DEPOSIT AMOUNT(96876/-)
10. WHY SHOULD I BEAR THIS LOSS?
11. DOES HDFC HAS SUCH A POOR DEALING WITH CUSTOMER TAHT CUSTOMERS HAS TO FOLLOW UR OFFICE EVERYDAY?EVEN GOVT. OFFICES DO NOT DEAL A CUSTOMER SO ROUGHLY?
12 WHAT ACTION YOU ARE TAKING AGAINST YOUR EMPLOYEE'S MR. Mr Bhavik –[protected] AND MR. Mr Amit Nikalje – [protected] FOR GIVING ME FALSE STATEMENT AND MAKING ME FOOL FOR 60 DAYS?


FURTHER I STATE THAT IF THIS LOAN WILL NOT GET DISBURSE IN NEXT 2 DAYS I WILL WRITE THE SAME MAIL TO YOUR STATE HEAD AND COUNTRY HEAD.I HAVE ALSO SPOKEN TO THE TOLL FREE NUMBER FROM WHERE I GOT YOUR ID. HOPE YOU WILL HELP ME TO GET THIS LOAN DISBURSE IN NEXT 2 DAYS ONLY BECAUSE I DONT HAVE MUCH TIME.AFTER 2 DAYS I MAY LOOSE THE DEAL AND IF I LOST I WILL GIVE A LEGAL NOTICE TO YOUR BANK TO DEBATE IN CONSUMER COURT AND I WILL ALSO ASK FOR THE COMPENSATION FOR MY LOSS.
HOPE YOU WILL DISBURSE MY AMOUNT IN NEXT TWO DAYS OTHERWISE PLEASE PROVIDE ME THE CONTACT NUMBER OF YOUR COUNTRY HEAD/GREVIENCE HEAD OF COUNTRY SO I CAN LOADGE A LEGAL COMPLAIN FOR DELAY AGAINST YOR BANK.
KINDLY EXPEDITE.


THANKS & REGARDS
BHUPENDRA SINGH RATHORE
[protected]

DEAR SIR/MA'AM,

THIS IS REGARDING THE SETTLEMENT OF MY CREDIT CARD NO. [protected] NAMED SHIRISH S CHAURASIA.


CURRENTLY I HAVE A JOB WITH VERY LESS SALARY AND MY FINANCIAL CONDITION IS VERY BAD BUT STILL I AM READY TO DO SETTLEMENT. BUT THEY ARE NOT READY FOR THE SETTLEMENT AND KEEP CALLING ON OFFICE NUMBER CONTINUOUSLY (THEY ARE NOT READY TO TALK ON MY CELL), AND STATING THAT THEY WILL KEEP CALLING ON OFFICE LANDLINE NUMBER WHEN I AM AVAILABLE ON MY CELL WHICH IS AGAINST LAW. I AM FILING COMPLAINT HERE AND ALSO GOING TO FILE COMPLAINT IN POLICE STATION NEAR TO OFFICE AND THE POLICE STATION WHERE I USED TO STAY.

IF I LOSE A JOB BECAUSE OF HARASSMENT FROM HDFC CREDIT CARD DEPARTMENT, I AM NOT GOING TO PAY SINGLE PENNY AND WHATEVER HAPPENED TO ME, HDFC BANK AND HDFC CREDIT CARD BANK DEPARTMENT WILL BE RESPONSIBLE.

I AM NOT STAYING IN CURRENT ADDRESS BECAUSE THAT HOUSE DOES NOT BELONG TO ME, THE HOUSE IS ON MY ELDER BROTHER'S NAME AND THE PROPERTY IS ON PAGADY SYSTEM, I WAS STAYING ON RENTAL BASIS. THEY HAVE RECEIVED MY NOTICE FROM CHENNAI STATING ABOUT CREDIT CARD PAYMENT AND TO SEAL THE HOUSE AND MOVABLE AND IMMOVABLE PROPERTY. MY BROTHER CALLED ME UP AND SAID THAT THE HOUSE BELONGS TO HIM THEN HOW CAN HDFC CREDIT CARD COMPANY CAN SEND SUCH A LETTER WITHOUT ANY INVESTIGATION THAT WHETHER THE PERSON IS STAYING IN THAT PLACE OR NOT. DUE TO THIS I AM FACING FAMILY PROBLEM.



REQUESTING YOU TO PLEASE INTO THE MATTER AS EARLY AS POSSIBLE

AWAITING FOR YOUR POSITIVE AND QUICK RESPONSE.

My self Lilesh Dinanath Vartak, Bachelor Degree B.com, age 41, total exp-20+, currently working with Gammon India Ltd. Since Jan 2011- till date, my designation is Storekeeper, currently I am posted at west Bengal Jalpaiguri, Maynaguri for one of the central government irrigation project i.e.-Construction of DY6 6 Teesta Jaldhaka Main Canal From 0.00 k.m. to 17.83 k.m. including its Structures and 12 no’s of Minors with total length of canal Approximately 53.181 k.m. in P.S. - Maynaguri. Dist.- Jalpaiguri(approx. value of this project is 136 Cr. first phase.)
I am staying in company accommodate with having family status. I am applied one of the Siliguri HDFC representative his name is Mr. Ashok his contact no- [protected] & mobile no is- [protected] & Mr. Gautam Day- mobile is -[protected]. I have submitted relevant required documents to them regarding personal loan requirement.
Now, after taking telephonic confirmation they both inform me that your loan application is not granted due to your designation is mention in your salary slip is Storekeeper.
And other hand one of my colleagues applied for same personal loan, having same profile but his designation is Assistant Accounts will get the loan.
This make me surprise what is my mistake that I will not get personal loan please clarify this ambiguity.
Regards,
L.D.Vartak- [protected]

Dear all,

From the HDFC Bank branches I am receiving calls on late nights and government holidays as well as sundays for selling their products. If not accept also they compelling to attend small introduction of their products.

I am avoiding my name due to I am customer of that bank and I should visit again the branch still closer of my accounts.

I am Faheem mohammed having a HDFC Bank Credit Card. And my Card no is [protected]. On 14th Sep 2012 at 10:28:48 P.M., I have been informed by sms on my mobile no. [protected] that Rs. 24000/- (Twenty Four Thousand) has been debited from my card account in ETSAFE POS D at NETSAFE. The said transaction has been done without my knowledge & approval. I am 100% sure that my card has not given to anyone and did not share any information regarding secure details and not stolen too.

The same incidence has been informed to the HDFC Bank on the same date by the telephonic conversation and the CDF form also drop in HDFC Card Box on[protected].

I request to your kind self to look in to the above on an emergency basic.

Name—Faheem Mohammed
[protected]@live.com
Mobile.No.-[protected]
Credit Card No.- [protected]
With regards
Faheem Mohammed

TO
WHOMSOEVER IT MAY CONCERN!

I HAVE OWNED HDFC BANK CREDIT CARD IN 2008.I HAD USED IT & WAS PAYING MINIMUM AMOUNT DUE REGULARLY UPTILL NOW.
HOWEVER TO MY SHOCK, I HAVE FOUND THAT THE AMOUNT SANCTIONED BY BANK WAS RS 40,000.00 AS AGAINST I HAD MADE PAYMENT OF 1,20,000.00.

CONSIDERING THE FACT THAT THAT I HAVEN'T MET WITH BANK'S TIMELINE TO PAY THE OUTSTANDING AMOUNT DUE ,SERVICE TAX,LATE PAYMENT CHARGES,WHICH BANK RELIGIOUSLY APPLIED ON MY EVERY BILLING CYCLE, I HAVE PROACTIVELY MADE AN EFFORT TO FIND OUT THE RESOLUTION TO THIS ISSUE...

HOWEVER TO MY UTTER SURPRISE NONE OF THE BANK OFFICIALS , EVEN SENIOR MOST OFFICIALS TO THE TUNE OF VICE PRESIDENTS , B.O.D'S EVEN DIDNT BOTHER TO FIND OUT THE RESOLUTIONS THINKING OUT OF THE BOX FOR THEIR REGULAR CUSTOMERS!!


NOT ONLY THIS TILL NOW HDFC BANK OFFICIALS ARE REGULARLY GIVING ME CALLS & INDULGING IN THE SAME OLD ARGUMENTS, EVERYTIME SOME NEW CUSTOMER LADY...WHO DIDNT EVEN HAVE FONE MANNERS!!!

HENCE I WOULD LIKE TO KNOW WHERE CAN I COMPLAINT ABOUT THIS HARRASEMENT BY HDFC BANK.AS I HAVE BEEN BEATING AROUND THE BUSHES BY SENDING THE EMAIL ID'S TO ALL OF THEIR SENIOR MANAGERS & EXECUTIVES.

KINDLY GUIDE IF ANYONE HAS THE SIMILAR EXPIRIENCE!!!

REGARDS

NIKHIL PANDIT