HDFC Bank Complaints & Reviews

MORE THAN 15 DAYS THEY HAVEN'T SENT MY CHEQUE

My Policy No. 12773916
Name : D.Deshakumar

I canceled my policy long time back the said they will provide me a cheque within 10days but till now i did'nt get my cheque and the HDFC LIFE persons in chennai are giving me wrong information that cheque has been sent...HDFC LIFE is cheating me from the begining....Why they are giving fake information and for what they are doing like this.???

D.Deshakumar
[protected] / [protected]

I had tried to withedraw Rs1000 therough my HDFC debit card from HDFC ATM(Shrusti chowk, pimple gurav pune) on 13the Oct, amount has been debited from my account but cash didn't come out from ATM machine. Also I didn't recived any receipt at thee same time. I waited couple of days assuming thee amount will get reversed, but it didn't happen. I have also submit a complaint to HDFC bank therough net banking, but I didn't get any reply from theem. Also tried to call customer care, theey seems always busy withe otheer customer and not responding at all. Please let me know how I get my money reversed.

Thanks and regards
Laxmikant

Hi,

I hold a HDFC credit card from Jan 2011. I Lost my job on May 2012 and I managed to pay until July 2012. From last 5 months I dont have income and my parents dont know that I am not doing Job. My parents stay in Village and they have some health problems like BP and heart problems. From last 2 Months I am getting harassment calls and they are black mailing me even though I have clearly explained my situation. They have also sent legal notice to my native place while my billing and communication address is in Bangalore. By knowing this my father felt like anything and hospitalized.

In the month of july I paid 10,000 and at that time the executive told that they will convert the outstanding amount into EMI's if I pay 10,000 so I paid. After that they said we dont have such option. Daily I am getting 40-50 calls from HDFC bank people and I am missing my interview calls also unable to concentrate on my job trails. If they black mail and harass like this I have only one option: end my life by committing suicide.

Sir, I am MCA Postgraduate and I have 70+ percentage throughout my academic career. It is easy to clear all my debits if I get a job and I am trying like anything. Please try to understand my position and give some time. I agree that its mistake only but I never expected that i will lose job.

My details as follows:

Card Number:[protected]
Out standing amount: 73,121



I am getting calls from Rajesh, his mobile number is: [protected]. Daily he is coming to room and behaving like anything.


Sir, please understand my situation and do the need full. All I want is time.

I know “We understand your world ” is the punch line of HDFC Bank.

But here in my case bank has not understood my problem and decline the personal loan request.

I don’t know why it’s been declined as I have more than 25,000 INR of my monthly salary and I have an account with HDFC (**************7463 KORAMANGLA,BANGALORE Branch), HDFC credit card (***********5026), 4 years of industry experience and also I have education loan with HDFC Credila which has already paid 8 successfully EMI’s (another 5 EMI’s are on going)

Also I noticed that our company will come under A list and I am staying with my brother in rented house in Bangalore.

Apart from all these things here would request you to kindly review it and let me know what exactly you people are expecting from my end.

Is there any specific reason that I am not at all eligible for the personal loan of 2 Lacks!!

Let me know on the same as I am expecting a positive response from HDFC, hope you understand my world!!

Thanks and Regards,
Mallikarjun

At the HDFC bank Nabha there has been gross mis-selling and misleading customers in selling HDFC Life.

I was told that these policies will give you a return of 15% - minimum guarantee NAV of Rs 15 – and since the amount being invested is substantial it will be spread over the 5 year term and even if I choose not to make payment in the following years the NAV will still stand – WHICH IS NOT THE SAME FROM WHAT IS WRITTEN IN THE DOCUMENTS THAT I RECIEVED.

They were all in HDFC SL CREST

Here are the policy numbers and premium amount :
14960689 – Rs 100,000
14950569 – Rs 200,000
15118605 – Rs 150,000
14992439 – Rs 50,000


In the past 6 months I have been running from pillar to post trying to get this clarified.

More than half of the staff at HDFC bank has have all either left the branch (quit their job) / have put in their resignation and no one has been able to clarify this matter.

Mr Amit Khullar the Branch manager has been evading this whole issue for a while and without investigating he just keeps assigning people to take care of the account and washing his hands off the issue.

I did try to report this matter to Mr. Govind Pandey (North India head) and Mr. Dashmeet Singh (for the past 4 months but neither one of them has taken the time to come an investigate the matter.

I have reported this matter to IRDA – Insurance development and Regulatory Authority to investigate the mis-selling

I request you to kindly check practices at the bank being frustrated from this more than half of his staff has resigned or has turned in their resignation in the past few months.

Sir
I parches a HIR-HONDA CD DELAX bike RAGE NO DL7SBH5485 in 2/8/2010.for 24 month EMI Rs1484. My 1st EMI was debit my salary a/c in 5/11/2010. But i already pay 1st EMI in cash to the HDFC bank executive who finance my bike from HDFC bank bike loan in the HIRO-HONDA SHOWROOM & give me cash receipt then he say that now you will pay only 23 EMI to bank .But bank debit all 24 EMI from my saliry A/C.
So. Sir i request u pls refund my extra EMI amount as soon as posible to my account.


REG
LALIT MOHAN
[protected]/[protected]

Dear Sir/Madam,

This is with reference to below mentioned HDFC Credit Card Number, As on date my total outstanding is Rs 36415.63/-, though I am paying the minimum regularly every month. But my outstanding amount has been increasing month on month. After having coordination with the HDFC Bank customer care they are saying they cannot offer me settlement at this stage as I am not eligible for settlement.
I have conveyed them that I am not asking to wavie certain part of my outstanding, I just want to convert it into monthly installments or convert my outstanding into easy loan so that I can knock off the entire outstanding. But still there is no response from theBank.
Kindly suggest me how can I get settlment from the bank.
Waiting for your reply.

Your's truly,

Prashant Parab
(Mob.No : [protected] )
Email : [protected]@rocketmail.com.

I request you to settle my account or convert my OD amount in to Easy loan so that I can clear off the outstanding amount as soon as possible.
I have been coordinating with you regularly for settlement of my Outstanding Dues, but till I have not received any response from your side.
I Hereby request you to settle my account.

Name of Cardholder : Prashant.Parab
HDFC Credit Card No : [protected]

Waiting for your favourable reply,

Yours Truly,
Prashant.Parab
([protected])

Sir, hdfc sec is fooling demat account holders by charging high brokerage. Similarly hdfcsec has fixed rs.3999/-per annum,for the rate of its online terminal named blink, this is a high amount for a customer who trade online. The fact is that hdfcsec has a trick to earn the money by allowing customers to watch online account for only 45 seconds to 1 minute so that they should be compelled to buy blink terminal to continue the site.
I have seen that the other brokers are providing free terminal to their customers.Viewers of this site may please consider the aspects before dealing with hdfcsec. No doubt the site of hdfcsec is fine and open in seconds. Blink terminal is good for online traders. But it does not mean that hdfc should charge high amount on this accord. Thanks.

A.K.Khanna

hdfc bank worst service trading a/c account pls do not open new customer open benk a/c india nri my contact no[protected]

not received the policy amount policy no 11260473
hdfc staff at bhubaneswar are cheaters

Read Below enclosed mails and see the customer care service of hdfc bank credit card
Sent from BlackBerry® on Airtel

-----Original Message-----
From: dalvi.[protected]@airtel.blackberry.com
Date: Thu, 11 Oct 2012 07:43:08
To: <aditya.[protected]@hdfcbank.com>; <customerservices.[protected]@hdfcbank.com>
Reply-To: dalvi.[protected]@airtel.blackberry.com
Subject: Re: Wrong informations provided by hdfc credit card team

In the continuation to mail below from my end I have made payment more that minimum amt,now I need a clarification for below query if my card was blocked then how I cud swipe RS 200 , as per your executive suggestion it can be use for 2-3 times what is that It dosent seem secure,now tell me if I say I have lost my card in that case will you allow 2-3 time swipe to theves?????
I need clarification now I dnt even belive on your billing systems how can I belive that can also fake like your executives Kindly answer

Regards

Sagar D Dalvi

[protected]
Sent from BlackBerry® on Airtel

-----Original Message-----
From: dalvi.[protected]@airtel.blackberry.com
Date: Wed, 10 Oct 2012 15:44:48
To: <aditya.[protected]@hdfcbank.com>; <customerservices.[protected]@hdfcbank.com>
Reply-To: dalvi.[protected]@airtel.blackberry.com
Subject: Wrong informations provided by hdfc credit card team

Dear sir/Nitiin

For CC NO : [protected]

This is to bring to your notice that I had called on 10 10 2012 to hdfc credit card cust care on 28564332. For 4 times. 19 58, 20 07,8 22, 8 44 for asking that my card payment is overdue also I have made less minimum payment also so please suggest me the amount they said its 4000+ I said ok then your 1st executive said me that sir your card is already blocked I surprised I said" I will pay by tomorrow as there is no facility with hdfc by using direct debit",when I called again to reconfirm the same got the same answers

Now tell me one thing if my card was blocked then how I could swipe for Rs 200 on same dat at 21 00 in saiparstha rest???? For the confirmation again I called to mr siddique he was the person with whom I had last convo he said no sir ek do bar hoga badd main nahi hoga aap payment kardo...... What's is this ????? If my card was blocked then how cud I swipe the same ,I agree it was my mistake as I fail to make payment which dosent mean I am begger do the needful and try to be honest with customers


Note: your full payment will be done in next mnth and remaing amt will be credited by tomorrow .......respect customers

Regards

Sagar Dattaram Dalvi
Sent from BlackBerry® on Airtel

Hi,my mom went for placing an FDI of 40k ,agent said she wil invest in where it is not related to any market or share,mom said no , but she lied to say that she will invest it in some policy which is market independent , after saying she created a policy ,but it was later known it is market /share dependent,and cannot be canceled after a month , the papers were received after a month , so my mom got trapped by the lie she shoot,we already had a talk with them they are not ready to listen ,i request to please cancel the same,and convert it to FDI , else i will be forwarding the same to concerned authorities , bank branch is girish park kolkata..for evidence i can present a recording clip with the agent, if that helps.

sir,
I think my name is included in your civil list due to 9 cheque bounce at the time of payment of two wheeler loan. all payment paid by cash and also received the NOC. pls do the needful to proceed other loan with HDFC.

A/C no.[protected]
bike no.- MH04, CR2472
Amit kumar maity
Ostwal empire flat no. 306/ wing-B,
Boisar-401501
mobile no. [protected]

Dear sir,

With reference to above cited subject I have resigned from the job as CSE Employee code is CJ03949. My resignation is accepted from 1st of September 2012. But I have not received my full & final till today. And my sales manger Mr. sunil kumar and another senior officers Mr. Aman and Mr. Raman do not provide any information about my full and final and respond to my query. I am very much harassed by then. So, I requested you kindly please help me to get my full and final payment as soon as possible.

Thanks

About 3 months back unfortunately, we applied for EDC machine of HDFC bank Sector 50 Noida. At the time of application we were told it would take around 2 weeks to get EDC machine. But even after so much time we are clueless about the machine.
We never knew about the "efficiency" of bank, otherwise I would not applied for it.

We have been promised for more than 10 times about the installation of EDC in another 2_3 days, but as usual all the promised proved lies as they are themselves.

We spoke to their seniors too and they explained us, since there was delay in opening of current ac our EDC machine got delayed, otherwise they need 4 days to instal machine. I would like to draw attention on a fact that our current ac has already been opened 15 days back. Now what excuse they would put, we don't know.

Now we are so pissed off that we feel to cancel our current ac too.

Is there anybody in the bank who dare to listen, or all dumb people are hired?

Pradeep Singhal
[protected]

sir i am rakesh jain from khatauli discrict muzaffarnagar. i applied for new pin no. & change my address &register my email id rakes.[protected]@gmail.com and also register my new mobile no [protected]on 21/9/2112 but no call or email comes from you. now today it is 7/10/2012 bu i am wating for your answer if it will not come in 4 days so i wiil close my account and complaint against you because it is to late &is this your service with a costumer.take a action fast to solve my problem.

I APPLIED THREE TIMES IN HDFC BANK LONAVLA , PUNE FOR MY KYC NO.IT IS NOW APPROX ONE YEAR PASSED BUT THERE IS NO RESPONCE FROM THE BANK. WHEN EVER I INQUIRED FOR THE NUMBER THE REPLY IS SAME .THIS KIND OF RESPONSE FROM A LEADING MULTINATIONAL BANK IS NOT EXPECTED.ITS AREALLY PAINFUL FOR CUSTOMER.
IT IS THEREFORE REQUESTED THAT LOOK IN TO MATTER WITH GREAT CONCERN AND REPLY MY QUERY ON MY EMAIL ID(DM_SUDHA @REDIFFMAIL.COM)

Dear Sir

I opened trading account with HDFC securities & as per my best knowledge & information provided by Bank, the brokerage for intraday is .05%

I have done jobbing in Kingfishers airline from 22/08/2012 to 28/08/2012 but the intraday brokerage was not the same as stated above.

In the view of above fact when I complaint to HDFC Securities Haridwar branch & Customer Support cell, they informed me that as order was executed in the batch of 500 share & the calculated intraday brokerage was minimum Rs 25, the charges for minimum brokerage of Rs 25 on each batch of 500 share while I had placed a order of 5000 & 10000 share at a time.

I have checked some of my old transaction & found that the method of brokerage charging was not the similar as they stated above; so I mail a scan copy of the statement for their reference.

Later on they changed their own statement and come up with new statement that if, the share value fall below Rs 10, the brokerage charges will be 0.5%.

I was continuously doing trading with the margin of .05 & .10 paise from 22 to 28 aug-12 .The HDFC Securities never told or guided me about above mentioned contradictory statement

So please guide me in the view of above fact

Thanks & Regards

Ranveer Singh
(M) [protected]

Hi I am ganesh Hi Vivek,

please look into this matter because pending in your response after 14 may 2012 mail for sent mr viver credit card dipartment.

I am allready paid 51000 rs & another pending amount 67000 above so please look into this matter.

only request for Intrest & finance charges amount wavier.

please response for any suggestion for him.

This is keep to informed you that I am not paid for current month credit card bill because health policy issue in credit card than after I am hospitalized in 9 days & bill submitted for reimbursement but your insurance company Claim reject of Misrepresentations of material fact than after call you for customer care resolution received in why are you not hospitalized in ceaseless hospital .

*** I am explain in not any facilities provide in Dewas for your company so call in Grevieance received & talk with me your claim is fraud any time same resolution received in any time .

***** I am not paid this month bill before settlement than after settlement in claim amount so all due amount paid.

***** Mr. Vivek please help & look into this matter .

**** please check my previous record no due in issue of credit card.

Below mention details .

Card number :- [protected]

Health Policy received of credit card Amount Reason
HDFC Ergo Claim 25694 RS Reject Misrepresentations of material fact
Credit card bill 74081.75 RS Due

Please find attached mail for your reference.

Only my cocurn wavier for Intrest amount and another due amount Easy EMI because i am allready suffer for last 9 month for my claim amount so pleas ehelp me .

Respected Sir,
I have taken car loan from HDFC Bank Loan No: 20784339.I requested for part payment of Rs45000/- but HDFC bank didn’t accept my request and they showed me an bit of printed paper , in which it was mentioned that part payment can be made only after paying my Sixth EMI.
At last they collected my part payment on 10th September 2012 and they sent me an document in which they asked me to pay my Next EMI October EMI for entire amount that is Rs.98000.I have raised a concern that I have made my part payment in the month of September and why should I pay EMI for the entire amount.
When I raised a concern customer care executive asked me to wait for some time and they asked me to meet their manager. I met their manager Pavithra/Ramya. I told that I want to close my loan account with HDFC bank since I am not satisfied with bank terms and condition and also they are trying to cheat customer by avoiding or ignoring customer Request, by which they can stop the customer from closing the loan and also they can Earn more interest from the customer.
When I asked HDFC manager why can’t I close my loan whenever I want .She is telling that customer cannot ask the bank to close their loan account whenever they want, if they force the bank close the request bank will register those customer name in CIBIL. Which will make me to stop have any other banking facility in all over the world.
I don’t know whether CIBIL is Government concern to address every individual issues or it is created by Government to work act like a Rowdy or Goondas for Banks and other Money Generating concern.
I request CIBIL to make proper rules regulation for registering individual name in CIBIL database. Else MNC banks like HDFC will threaten every Indian Citizen. Stop this kind of fraudulent activities of HDFC Bank.
Thanks,
T.Natarajan