HDFC Bank Complaints & Reviews

Hello Madam/sir,
Namaste,
I have taken a loan from HDFC bank, the repayment was via ecs. They have presented the ecs only onces,but due to signature mismatch(as they said) the ecs was not honoured. For that they are imposing Rs.1600/- for 3 ecs. Is this genuine to pay. Please advise, also please suggest if any remedy left with me.

Thanks and regards
Biswojit
New Delhi
[protected]@gmail.com

RESPECTED SIR,
I AM MURALI KRISHNA I AM HAVING ACCOUNT IN HDFC BANK ITS AN SALARIED ACCOUNT ZERO BALANCE ACCOUNT MY A/C NUMBER IS [protected] ON 8TH AUG 2012 .THEY CUT MONEY FROM MY ACCOUNT 3000 RS AS CHARGES OF NOT MAINTAING BALANCE IN MY ACCOUNT ITS AN ZERO BALACE A/C .I ASK TO MY NEAREST BANK OFFICER AND I ALSO CONTACTED PHONE BANKING TOO . THEY R INFORMING THAT IT WOULD HAVE CHANGED INTO SAVING ACCOUNT.I ASKED THEM WITHOUT INFORMING ME HOW U CAN CHANGE INTO SAVING A/C MEANS THEY R TEELING THAT WE INFORMED TO UR COMPANY WITH OUT INFORMING ME HOW THEY CAN CHANGE IT .BUT NOW ALSO IN THERE SYSTEM IT IS SHOWING AS SALARIED A/C .BUT THEY ARE TELLING THAT IT HAVE BEEN CHANGED INTO SAVING. WHEN MY CARD WAS STRUCKED INTO AMEERPET HDFC ATM LAST WEEK WHEN THEY RETURN TO ME IN HDFC BANK JNTU BRANCH THEN ALSO THEY TOLD ME ITS AN SALARIED A/C & WHEN I GO FOR ADDRESS & BRANCH CHANGE (RTC X ROADS TO AMEERPET BRANCH) THEY TOLD THAT ITS AN SALARIED A/C WE CANNOT CHANGE THE BRANCHS BUT NOW THEY ARE TELLING IT HAS BEEN CHAGED INTO SAVING A/C . LAST WEEK WHEN I WENT TO AMMEERPET BRANCH ARE JNTU BRANCH IF THEY INFORM ME THAT IT IS CHANGED INTO SAVING MEANS I WILL MAINTAIN BALANCE ARE CANCEL MY A/C THEY DID NOT CHANGE IN THERE SYTEM TOO STILL IT IS AN SALARIED A/C IN THERE SYSTEM WHAT SHOULD I DO TO RETURN MY MONEY PLEASE SEND ME THE DETAILS THOUGH MAIL ([protected]@YAHOO.CO.IN)
THANK YOU

hi i am rajat nayyar,hdfc credit card department called me some time back for card i denied for same,now they are illagaly using numbers from my call details,they are actully calling my relatives and knowns and asking for me when i recived the call the executive just cnfirmed my number and disconnectd the call,how the hell reputed bank like hdfc stoop so low to sell few credit cards,the no from which everyone getting calls is [protected]
this no dnt have incming call facility

I require my customer ID number for my account #[protected] with HDFC bank, C/O Sec 14 Gurgaon.

I have settled in Noida and due to the nature of my job I am not able to visit the said branch,

The customer ID number can be sent to me at: [protected]@rediffmail.com

Thanks..

DEAR SIR,
I BEG TO STATE THAT I HAVE AVAILIED A PERSONAL LOAN FROM HDFC BANK , MAIN BRANCH BAREILLY MY PERSONAL LOAN A/C NO IS 15250256 AND REGULARLY AN AMOUNT OF RS 5532/= AS EMI IS DEBITED FROM MY ICICI SAVING A/C NO[protected] ON EVERY 5th or 6th OF THE EVERY MONTH.
BUT IT WAS FOUND THAT ON AUGUST ,2012 AN AMOUNT OF RS 5532/= IS NOT DEBITED FROM ABOVE GIVEN ICICI A/C. AS SUFFICENT AMOUNT WAS AVALIABLE IN THE SAME A/C
MY REQUEST PL DEBIT THE ABOVE AMOUNT OF RS 5532/= WITHOUT BOUNSING CHARGE IF SHOWINHG FROM YOURS END .
WAITING FOR THE REPLY.
WITH REGARDS
JITENDRA BHASIN

HDFC BANK regarded as the most powerful bank in India but the employees in HDFC bank are made to work like machines from morining 9.00 a.m to night 10.00 p.m.The seniors expects the employees to work like machines and not get tired.IS THIS THE WAY TO TREAT THE EMPLOYEES???EMPLOYEES ARE REGARDED AS ASSETS OF THE COMPANY BUT THEY ARE THE ONE's WHO ARE HARASSED!!! DOES HDFC BANK HAVE ANY KIND OF WORK CULTURE???
There are some branches in Guwahati,Assam where the employees are made to work till late night.And these employees include girls too.They are many girls who uses Public Transport to travel but HDFC bank management doesnt give a damn to know How the girls will go home at night 9.00 PM. IS THIS THE WORK CULTURE OF HDFC BANK?????
When a person joins HDFC bank they are said that office timings are 9.00 a.m to 6.30 p.m but there is not even one day when the seniors which include the Branch Manager,PBA doesnot allow to leave at 6.30 even if we don't have any work.There are mails forwarded to everyone that everyone should leave the branch by maximum 7.00 p.m but they never check if it is followed on a regular basis.Only forwarding a mail is not enough.
PEOPLE ARE WORKING TO LIVE THEIR LIFE,TO ENJOY THEIR LIFE BUT HDFC BANK DOESNOT ALLOW ITS EMPLOYEES TO DO ANYTHING EXCEPT WORK.THE MOMENT YOU ENTER HDFC BANK YOU HAVE TO SACRIFICE YOUR PERSONAL LIFE.
IS THIS THE WAY HDFC BANK WORKS !!!!!
THIS IS A SERIOUS WAKE UP CALL TO MR.GULZAR SINGH AND ADITYA PURI

I'm Karthikeyan. P holding an account ([protected]) with HDFC Bank Ltd. My Contact# [protected].

My complaint is regarding credit card issued by HDFC bank ltd. I was issued a credit card ten months ago which i have not received yet. Without receiving or using the credit card i have been charged amounts for Medical insurance several times and these amounts get debited and credited to my HDFC savings (Salary) account. I'm an employee of TATA Consultancy services and hold a saving salary account with the HDFC bank. During this month (Aug' 12) my account has been debited with an amount of Rs. 8,182 for health insurance plan connected with the Credit card that was never received by me. This amount has been held by the bank and is not available for me to withdraw or to pay my personal loan EMI. My personal loan EMI of Rs. 5,595 was due for clearance on 4th of Aug 2012. Due to this issue my EMI didnot clear and I have been levied with default charges for Non-payment. I have a question to the bank that if i have never received or used the credit card how can someone charge me with amounts relating to it. I have contacted the customer care several times and im yet to get any resolution on this issue. Everytime I contact customer care I have advised to forward letters or visit the bank branch. Why should I suffer when I donot have the credit card and Why should my account to be debited for that reason. Further customer care has informed me that the card has been blocked from their side in October 2011 but the transactions are still carried on by the bank.

hi,

HDFC bank guys forced me to take car insurance from HDFC ERGO .... Yet the insurance is not done and they are saying it can't be cancelled .... Car Dealar ( whitefield Honda have done the insurance from their side).. being a person from computer field i didn't know anything about these things ..... Juts want to know if the insurance from HDFC be cancelled ...

Last year, I wanted to invest and did not want any Insurance Policy.
Still one HDFC SL Policy was mis-sold to me by HDFC Bank representative (name can be provided), as non-insurance Investment.

Two Premiums (Rs 50,775 + 50,775) have been taken from me, and I did not know the Policy Number, nor I have the Policy document with me.
Not only this, I had asked to close this Policy within the Free-look period but there was no action.

On various requests and follow-ups, I somehow got the Policy no as : 14505016 , But still don't have the Policy document with me.

Can you help me on this, and take the appropriate actions on this Policy.
I think I have all the right to hold atleast the Policy document, if the premium is deducted from my account without my consent.
Need to take this up with IRDA also.

Everytime I check this with HDFC Life or Grievance redressal cell of HDFC bank, I am provided with Complaint ID, but no action yet.
Below are various reference IDs:
HBL=[protected], HBL=[protected], HBL=[protected]
HDFCSL=767-173, HDFCSL=772-261

I, Dinesh Sharma have an account with the Tonk Road branch of HDFC Bank for the last couple of years. The account number is [protected] whose information was hacked by some miscreants but was saved at the last minute. There were two beneficiaries added to my Internet Banking which were not known to me and were Manoj Kumar Shukla & Pratap Rai, residents of Mumbai and HDFC Bank customers.
I got two HDFC Alerts about these beneficiaries and that alerted me as well. Proactively, called the Jaipur branch and as per the suggestion deleted these two beneficiaries from my account, changed the password and disabled the internet banking as well. To my surprise I received a mail again on the 20th July morning that the Internet banking has been enabled again....
I raised a complaint to the HDFC Customer Care on the July 20th 2012 with a copy to Cyber Crime Cell in Mumbai and Delhi but nothing has happened so far. The bank is calling / emailing at regular intervals to find out some information and no seriousness is getting reflected from their actions. The Cyber Cells (both Mumbai & Delhi) have also not shown any confirmation of the case with them, whether working or not etc.
My only problem not understood is that both being HDFC Bank Customers are still not nabbed either by the bankers or the police. The other possibility is that these are their fake addresses and then it becomes more serious for the bank if they had opened their accounts without proper verifications..

My Vodafone number [protected] got deactivated while I was talking to one of my friends at about 00:45 hrs early morning of 19th July 2012. I tried to reach Vodafone customer care but to no avail as they were not able to let me know why this has happened but do believe someone from Vodafone was also involved. I spoke to them once again in the morning and they suggested should go for a SIM change as it could have gone corrupt. I did that and the phone was up & running by about 12:30PM on the 19th July 2012.

I need to bring this to the notice of the Consumer Forum about the laxity from the bank & Vodafone for allowing this to happen, taking the things lightly without any action and making sure that the customers are not attended properly

warm regards
Dinesh Sharma
[protected]

Hi HDFC Team,

Sometime(approx 1 month) back I got a call from HDFC executive, I do not remember the name of the guy, he convinced me to apply for a credit card. I applied and, got each and every verification done positively at my office and home. Even I got so many calls in my office regarding verification. Today, I checked my application status at HDFC website and it got disapproved and the status was:

Application Reference Number
[protected]S2
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

I immediately called customer care and they were not able to tell me the exact reason for disapproval. Can someone tell me the reason of disapproval.

Eagerly waiting for your response.

Regards,
Aman Rastogi
[protected]

Dear Sir

This to inform you that I am Partha Majumder having a credit card of hdfc bank, i was used the credit card and purchase something. I want to payment the ECS mode but thay are refuse it. I was allready the payment Rs 45000/- but still showing the statement Rs-54800/-.


I am only the earning memder my family.Kindly look at this matter immediately.

Thanks & Regards

Partha Majumder
mob-[protected]

I Pradnya Surve bearing HDFC Credit Card, have suffered great headache of fraudulent transactions, which occurred past 4 months. Sir, I have received a phone call from the HDFC Kanjurmarg/Kandivali branch,on in last months 2 months June'12 and July'12 at .

HDFC credit card department is not sending details of my transaction with bank including my last payment made to them & instead charging inflated amount due against me . Not only this bank blocked my card without any prior sms/information & caused me harassment, humiliation in paying blocked, very negligent careless dishonest & deficient service provider bank which needs to be sued. What should i do when i require an emergency, i think Credit cards are meant for that purpose only, so that client can avail all the benefits in case of emergency.


Whenever the collections person used to call me up i always used to say them please send me the hard copy where i can see the usage of my card, the representative tell me "yes madam" we have already couriered the statements but the courier fellow says always the door is locked, i don't understand when my credit card can come through the courier, my 2 months statements can come through courier, then why don't the remaining statements can come through courier.

Collections people call at my cell only Rs 1500/- amount is pending and after 2-3 days collections person call me and say Rs 76000/- amount is been due don't understand in this
First and foremost thing i would like to suggest the"HDFC Bank Manager or the director " do not hire people who don't know to talk politely or respect fully to the clients.

And one more thing how dare they can call at my residence[protected] and talk to my parents very rudely and abusively, saying that "Agar paisa bharne nahin ata hain toh fir card kyun use kartye ho" just cant expect this thing from HDFC Bank, if this could have done by any National bank representative we can understand, but HDFC doing this was not expected

Not only this HDFC credit card department representative do not know how to talk to a customer,
I found that someone (I don’t know who) used my Credit card to make online purchase for Rs. 76000.00 during the period from March'12 to July'12.where my limit was Rs 30000/- only Upttodayys dates from MArch'12 to July'12 i have already made a payment of Rs 15000/- i havent recvd any reciept from HDFC Bank through an email or via sms.

Why HDFC Bank is not done action . This amount of Rs. 76000.00 is disputed and urged and retrievals. Having no cocern of any type with these I am totally in full stress how to deal with it. I hereby request you to help me to come out of this.

Please verifty my credit card account statment and rectify the Financial charges and interest.

Please adjust the paid amount to my Credit Card Interest and Fiancial charges

reduce the Card Balance amount. Credit Card No: [protected]



my card limit is 12000/ every month I paid the amount around 1500 since last one year but this account accumulated. Please convert the EMI systm as 12000/ basis my card limit amount. Now thery are showing too much balance Rs.37000/- last 5 months Rs.2000/ pm instalment paid they are adjusting as financial charges. Please adjust this amount within Rs.12000/- I am not using 37000/- amount



Thanking you



N.N.Rama krishna

ramakrish.[protected]@yahoo.in

Phone: [protected].

Please verifty my credit card account statment and rectify the Financial charges and late feese and interest. to much charges in my credit card account please go through and deduct these charges in my last three years account.

Please adjust the paid amount to my Credit Card Interest and Fiancial charges

reduce the Card Balance amount.

My Credit Card No: [protected]

my card...

Dear Sir / Madam,

On 14th July 2012 I called on 28564332 HDFC Bank credit card customer services number to enquire about the minimum payment on my credit card, at that point Ms. Beena Pujari HDFC bank customer care executive offered me a cashless card offer. Ms. Beena Pujari explained me cashless plan I liked the offer, in the mean time my mother had a word with Ms. Beena Pujari and wanted clarity on the cashless offer.

Time when Ms. Beena Pujari offered us the plan she informed us that bank is offering us the cashless offered of INR. 20,000.00/- without any processing charges and bank is giving us the option to repay the mount with in 24months and if we give confirmation to Ms. Beena, amount of INR. 20,000.00/- will be transferred in our bank account with in 48hrs.

On 16th July 2012 I got the message on my cell phone that INR. 20,000.00/0 is been transferred in my HDFC bank account.

20th July 2012 I called 28564332 HDFC Bank credit card customer services number to enquire about rewards points, side by side I reconfirmed about my cashless plan, at that point I was shocked for a minute. At that time executive informed me that 12 months tenure period is been updated in the system to repay INR. 20,000.00/- (cashless card),at time of offering me the cashless offer HDFC Bank credit card customer services executive ( Ms. Beena Pujari) offered me the cashless scheme for 24 months tenure.

I will request you to go thru the communication (call recording) between Ms. Been Pujari , Me and my mother and decide weather I was offered right this or not

TO,
VYAS MADAME,
( ASST. P.F. COMMISSIONER)
BANDRA, MUMBAI :- 400 051.

I HAVE SUBMITTED MY P.F. FORM IN SEPTEMBER 2011. INSPITE OF SPENDING NINE MONTHS PERIOD
STILL I HAVE NOT YET RECEIVED WITHDRAWL BENIFITS FROM P.F. OFFICE. I ALWAYS CONTACT TO THE COMPANY. BUT THEY NEVER GIVES US SATISFACTORY ANSWER OF MY QUESTION.

THEREFORE I REQUEST YOU TO KINDLY DO THE NEEDFUL & SETTLED MY A/C AT YOUR
EARLIEST & OBLIGE.

THANKING YOU,

YOURS TRULY,

KALLOL SARKAR
([protected])

FOLLOWING ARE THE DETAILS OF MY ACCOUNT :-

NAME OF THE COMPANY :- HDFC STANDARD LIFE INSURANCE COMPANY LIMITED.

P.F. CODE NO. :- MH/BAN/211273/29706

Hi,

My account number is [protected] (salary account from Accenture), I have applied for ECS with HDFC bank Sion(Mumbai) branch since about 1.5 years for LIC premiums numbered[protected] and[protected] for amounts Rs. 1021 and Rs. 2042 respectively. In the month of Feb 2012 the last premiums were paid via ECS and thereafter my LIC premiums are due. I have noticed this yesturday and confirmed with LIC company, they said that HDFC bank has stopped ECS on customer request. Hence I visited the bank today to understand the process of stopping ECS, they (Rahul Dudia and Roscoe) said that I have to give a written statement for this in a form without which stopping ECS payment will not happen. Then I asked to check about my ECS status and the issue that I am facing by explaining it to them. After understanding the issue, they changed their response that the LIC company might have stopped accepting via ECS or the tenure was of 2 years. This was not acceptable.

Well I am sure that I did not opt for 2 years which actually doesn't make any sense; and also Feb 2012 would not make 2 years by any chance. Furthermore, LIC do not have authority to stop ECS without notifying me. This directly indicates that the problem occurred at your end only. This type of service doesn't show any professionalism which even makes me feel insecured in banking with you. Now I am penalized by LIC just because of your mistake. I would definitely like to hear a response and a solution from you.

--
Best Regards,
Ashok Chitimilla
[protected]

Hi to whomsoever this is concerned,

I had spoke to HDFC Banl Credit Card Customer Care and asked for a new card to be sent as my old card was damaged. Later on i realised that i have not updated my new address. The card was sent to the old address and was returned to the Bank. Today morning 1/8/2012 11:00 AM i spoke to a lady (not sure if she has updated this in the records). She was so rude and not willing to listen to what i was saying. I am a HDFC customer for almost 6 years and did not except such rubbish service. This is mainly targetted to the lady on the phone.

Anothing this is i wrote a letter couple of days back to the HDFC Bank Arumbakkam branch to change my address details and they said that it will take 4 business days and also in the meantime i can have the card sent to the branch for me to collect it.

This lady said that this is not possible and i will need to wait for the address change. This is utter rubbish. She must be a new comer or just saying some rubbish.

Please have my card send to the Arumbakkam Branch. If someone can get in touch with me at [protected]@gmail.com i will provide the details.

The lady on the phone is letting down HDFC as a bank is what i felt today. You guys are doing a good job and don't have such small mishaps please.

Regards
Darren Jacob

HI,
My Name is Tarun Kumar. I had an credit card with HDFC bank. I use that card for a good time also i had a salary account
with that bank for almonst good 3 to 4 yrs. I was making payment for same as well.
But after some time i was not able to make payment for same. And bank was charging me for same every month. They were adding interest on
that every month. One day i got a call and they told me that i can pay an minimum due of 800rs and rest i can pay like that. I paid
1000rs on that day. After 2 hours i got a call from Bank again saying that i have to pay minimum due of 1800rs. again. I told them i
can not do that. I asked them to give me a EMI faiclity by which i can make payment . Bank said for same i have to first of get the charges below the credit limit.
my credit limit was 15000rs. But at that time bill was for 22000rs. I asked them i cant do that. Then, Later in Jan 2012, Bank put a lean on my account and
they took my whole salary of 17000rs from my account. I have three loans as well. I have to pay installment them as well. Two loans are from HDFC and one from
Fullerton India. After they took money out of my account, I stopped paying their installment for Personal Loan. But still i am paying for their another loan that is for my bike.
But on every day they are calling me and abusing me and harrasing me. They are using profanity with my family and with my mom. In month of march i lost my job. Because of that
iwas not able to pay thier installment for bike as well for 2months. I was getting call's from them i was telling them i wll pay it when i will get job as dont have problem in
paying installemnt for bike. There was a lady calling me every day and using profanity. She was saying" Tum bhukhe nannge log kya kisht doge. Tumhare baap ne yahi shikhya hai "
" tumhare pass khane ke paise nahi hai to kyon loan liya tha. Tum apne baap ka naam kharab kar rahe ho.' Aur many more. later i got a job and i told them that i got a job and now i wll start
paying it. But they were disturbing me at time of my job as well. Now they are sending me Legal notice for credit card and Personal loan.
One more thing i had a Suvidha insurence from them as well for my bike. If i loose my job i will get waiver for 3 emi. But when i apply for same. I haven't
got that waiver. They told me that Insurence is valid in case your company will terminate you or if company get shut down. As there was not requirement in my company . So thet asked me to
leave the job. AS i didnt had any chioce. Because i have to take my salary and my experience letter from them. Sir, Kindly do something. I am furustated from
these calls and these notices. Sometime i think i will go to bank and Sucide their. But nothing would happen. they would just loose their money,but my faily would loose me.
But bank would keep harrassing people like us who got some issue and they are ready to pay but just because of situation they are not. They want time to pay.
So, Iwould request you to punish them. Take a Strickt action for same.