HDFC Bank Complaints & Reviews

Hi, I have recently been gifted a gift plus card which apparently hasn't been activated. I had tried contacting your customer services umpteenth times and they have always referred me back to the company wherein i am being suggested to contact your customer services. I don't understand why is it so difficult to contact the HDFC bank customer services, they do not have a toll free number which costs a fortune to the customers by staying o hold for 15-20 minutes.

This is to bring into your kind notice that I have applied for credit card on 6th Dec 2012. Your agent came to my home on 6th Dec and collected all the document. Monday I have received a call from HDFC tale caller and he said HDFC bank will call for verification, but no one called for verification till time, also I didn’t received any tracking code for my application. I haven’t any status of my application.

How much days takes HDFC to send at least tracking code or is there means to know my application status. If I know that my application got rejected.

I want know status of my application ASAP.

My application no: CC10147392

email: roy.[protected]@gmail.com

mobile: [protected]/[protected]

I hope someone would respond.
Thanks in advance.

Animesh Roy.

I have got a letter regarding payment for outstanding amount in order of my final clearance . I dont have any clue were this charges are made and for what ? and am yet to get my resignation letter instead something else . please describe with a proper information, so that to get a clear picture for what the payment has to be done and requesting to send my resignation letter and payslip.

Respected Sir/Mam,
Refer to my complaint number [protected] dated 19/12/12, [protected] dated 22/12/12 and also refer the written application given by me, after all this nonsense how I can pay the amount of credit card. Pls find my cheques where it is then only I will pay the amount.
Thanks,
T K Sarangi

Dear Sir,

Refer to the subject that I have booked a 3 ticket of bus through m.p tourism ( bhopal to indore) on 24.12.12, at 3:15pm , through hdfc credit card no.[protected] in name of lovlish jadhav , my amt is deducted from the card but error is occured in ticket reservation .kindly check it and refund the 920 rs amt as a reverse entry in my credit card , I hope you will sort out the matter ...


regards:
lovlish jadhav
[protected]
bhopal (m.p)

Hi,

I am getting continuous calls from HDFC Bank (for more than a month now). I had clearly stated to all the callers "no" as my response & update their database accordingly. Seems no action has been taken on this from bank. I am really fed up of these calls from HDFC Bank.
Kindly suggest a work around to me please.

Your Executives Contact Details:
Branch : Kandivali (Mumbai)
Sanjay : [protected] (Annoying Person)

Pratab : [protected] (Senior seems to be good gentlemen & he knows very well that hows to behave with customers).

Want to know how HDFC customer Support is : Here it is:
Some Representative named Sanjay was calling me on my cell on 16th dec 2012 about my Loan EMI & unfortunately I forgot my mobile at my home desk so very obvious not being answered to that calls, in night same day when i camed at home, i got to see 70 misscalls & blackmailing SMS on my cell, also not even this sanjay started calling to my friends number which I am completely unaware about that, next day i started receiving calls from my friends & reporting me that as got called from HDFC bank, which is completely annoying to me now, I dont know who is Customer in this situtation, either me Customer or Sanjay, & got to know this is how HDFC serves their Customer, I called it as pathetic service.

Next day morning 10:15am I answered Sanjay's Call & i asked a very simple question to him why did you text me which is seems to be blackmailing to me, not even this, infact Sanjay was laughing at me when m asking this question & So simply I asked to sanjay, i can't talk to person like you any more, that really irritating me, let me talk to your Senior, he is not responding at that moment for a minute, & later on i told him call me if you allow me to talk to your senior & then got call again in next 2 minutes & finally a long missbehaving conversation from sanjay, then I spoke to his senior Person who's Name is Pratab from the same branch Kandivali (Mumbai), Pratab is gentle in talk & he understand the situtation & he aggred that what Sanjay did is completely Wrong, & Pending EMI is paid on same day 17th Dec 2012 & before ending call Pratab said we will take some action on Sanjay for sure.

I dont know what action you & your team can take on him, but one thing is clear that I not happy to continue my account in HDFC any more (Dont worry before closing this account I'll pay every single penny which I took from HDFC as LOAN) & Not even this i'll not suggest to anyone to prefer HDFC bank for Banking.
because I dont know is their a tracking system to track such pathetic misbehaving Executives like Sanjay. & their are more chances to have such kind o[censored]neducated & illitrate peoples working in your HDFC Bank to serve worst Costomer care experience.
If possible I would like to share this worst experience over Web with everyone (I am ready to do SEO to get listed in top list of HDFC search, so max. people will come to know about this.)
Its really hurts because
I am being paying EMI's since from last more than one year. (Never had experience worst than this)
I am Not happy at all.

Please Call to Pratab for confirmation, If you think this is a SPAM or Fake.

Its my pleasure to talk to senior person who's reading this mail about this misbehaviour Issue.

Thank You.
Your Customer
Ganesh Devre
[protected]
[protected]@gmail.com

LET C M Vasudev knows about his company support team.

My Provident Fund
Hon'ble Team Members!!!

I was working with HDFC BANK LTD as a senior Sales officer, My Employee code was CM19249, I have resigned from the job on[protected] but till[protected]completion of 1 year 6 months) I have not received the cheque of my provident fund, which deducted of every month with my salary. and even they did not provide me PF number.

I've submitted my whole documentation which is need for disburse the amount of pf in your head office, but till today (after comletion of 5 months) I have not got it.

Kindly confirm the status of my PF other wise I'll go to the court for case of the company or I'll send the notice to you.

Do it as soon as possible and needful

Thanks & Regards

mayank chuauhan(CM19249)
[protected](mob)
gadarpur,udhamm singh nagar,uttrakhand pin-263152

Hi,this is satish I have an salary account with hdfc bank bowenpally branch which is in secunderabad. I have noticed an withdrawal of rs. 2000 from an atm in mumbai on 29th of november, 2012 and I have raised a complaint with bank people on 20th dec 2012, stating that it was not withdrawn by me and I DID not give my card to anybody else. They took my complaint and on 22nd december the manager of my branch had called me and informed me that it was a clear atm transaction which was scrutinized thoroughly from our bank officials and nothing can be done from our end and the complaint is closed where i[censored] want go further raise a police complaint(fir) and proceed further. Kindly let me know what can be done in such cases to get my amount reversed to my account and to take a stringent action on the bank officials. Kindly advice.

Housing Loan File No[protected]
This is to inform you that i have applied for housing loan of Rs. 15,00,000/- from HDFC Ltd. Guwahati and the amount was sanctioned on 03rd December 2012. The amount of Rs 13,00,000/- has been disbursed to the builders name through Cheque No 954702 and it has been rightly received by the builder but the remaining amount of Rs.2,00,000/- has been disbursed to Mr. Mahavir Prasad Agarwala vide Cheque No-954703 but the Cheque for the same was misprinted .
The same was sent back to HDFC Ltd. Guwahati Branch through courier and Mr. Bhaskar Jyotithakuria confirmed its receipt on 14/12/2012. The same was not entered in your system till 20th December 2012 as confirmed by Mr. Udyan Bose (Branch Manager of HDFC Ltd. Guwahati Branch).
On our follow up with Mr Bhaskar, he did not replied satisfactorily about the actual position and even disconnected our phone calls on enquiry.
Even though the amount of Rs 2,00,000/- is not received the interest on this amount has already been deducted from my bank account.
So, now please take immediate action and disburse the amount of Rs 2,00,000/- and reimburse the interest on the same for 15 days .
Mahavir Prasad Agarwala
Ph No-[protected]

Dear Sir,

I have submitted my PF withdrawal forms to my previous company HDFC Sales Pvt. Ltd and they have sent it to the EPF, Bandra office on 12.10.2012.

It is almost two months over, but still the amount is not deposited into my account.

My PF number is: MH /47218 /NA

Please process my withdrawal application as soon as possible.


Regards,
S.M. Jagadeesan

HDFC Ergo is unnecessarily delaying the cancellation of the policy in spite of multiple requests through email & phone. They are going on deducting the premium through my HDFC Credit card. I was assured by their Customer Care representative (Mr. Anand – Telephone #[protected] from Mumbai on 4th Dec '12 that no further deductions will be made and the amount deducted previously will be refunded before my bill date (17th Dec '12)....

Hi,

I have got 5 tickets from PRASADs IMAX and the payment portal clearly mentioned a 10% discount for using HDFC credit card . The tickets costed me 1250/- with an additional charge for tax etc. of 84.25/- The total being 1334.25 , I donated 1rupee towards an NGO.

Now , can you be kind enough to explain how in the world 10% of 1334.25 or 1250 ends up being Rs.50 . Your policies are hideous, and services troublesome.

Try being customer friendly. I just faced another issue last week , now in no time yet another issue.

Regards,
Avik
[protected]

dear sir madam i had taken the two wheeler load from HDFC bank before 3 years i'm not able to pay properly the emi of two wheeler loan but i cleared the emi of TWO WHEELER KA01-EM-6792 with cheque bouncing charges on 14 September 2012 to MR.BHEAM RAJU and HIS MOBILE NUMBER IS [protected] IN BANGALORE but even i didn't get the two wheeler letter so please

Hi,

Below is One of thread of complaint I lodge with HDFC customer care on Scam and malpractice of Sales person for malpractice and saleing policy with wrong information.

I have now no option but to continue with policy.
I will be thankful if somebody take action if possible in this matter.I have seen number of such cases against HDFC life regarding such malpractice and when people complaint about it then Company wash its hands of matter and we, customer really feel cheated.


Thanks,
Dharmesh

RE:'HDFCSL=763-298' Discontinue HDFC Life Policy 14910001 due to Cheating and fraud doneby HDFC Sales person(Hardik Sheth/Tamanna/Dhawan Badgujar)
1 message

[protected][protected][protected][protected]
[protected]@hdfclife.com <[protected]@hdfclife.com> Tue, Jul 31, 2012 at 7:41 PM
To: dharmesh thakur <thakur.[protected]@gmail.com>
Dear Mr. Thakur,

We refer to your e-mail dated July 16, 2012, requesting us to cancel the aforesaid policy.

After conducting an internal assessment of your complaint, we wish to inform you that our decision conveyed to you via our e-mail reply dated April 12, 2012, remains unchanged.

We thus regret our inability to cancel your policy.

Warm Regards,
Mihir Vyas
Customer Service Officer
-----Original Message-----
From: dharmesh thakur (thakur.[protected]@gmail.com)
Date: Monday, July 16, 2012 04:28 PM
To: [protected]@hdfclife.com ([protected]@hdfclife.com)
Subject: Discontinue HDFC Life Policy 14910001 due to Cheating and fraud doneby HDFC Sales person(Hardik Sheth/Tamanna/Dhawan Badgujar)

Hi,

I have taken this policy in Feb 2012 as per the information provided to me by Hardik Sheth and Dhawan Badgujar who was HDFC person working in Navi Mumbai and Thane Branch,that if I take Samporna Samridhi policy in offer period in Feb 2012 then I will get additional cashless mediclaim facility for 2lac and 10% incremental for next 11 years for entire family(myself, spouse, children, parents).


I have received Samporna Samridhi policy document on 29 th Feb 2012 but didnot receive any document related to Cashless Mediclaim.


When I spoke to Hardik Sheth about not receiving Cashless Mediclaim policy, I was told that Cashless medical policy is in process and will be issued by End of Mar 2012.


After that Hardik Sheth was moved to Pune Branch as per my communication with Tamanna who was handling this issue since Mar 2012.
Tamanna is also working at HDFC Panvel, Navi Mumbai branch and available at desk number[protected].

After repeated confirmation from Tamanna on Dates when I will receive cashless mediclaim policy I have not received anything till date.

Lastly Pratik who is Tamanna's manager called me and said there is no such Mediclaim facility available.

I have met Maulik Ajmera who is relationship manager about my policy and cheating done by HDFC person, he accepted that I have been cheated but nothing can be done now.

I want favorable response and action in this regard and return my first installment of 30000/- otherwise I'm planning to go to consumer court and file a case.


Thanks,
Dharmesh

sir i was working for HDFC bank as a contract sales executive in Virudhunagar Branch. after 03 months of resignation neither i have received my experience certificate nor my pending PF my CSE code was CS 75708. requesting proper action against it
i have given my resignation letter to virudhunagar branch, Aruppukottai tk, Virudhunagar dt my contact no is ([protected])

Hi,
I was using HDFC Credit card. In June 2011, as per their representative, I am supposed to pay Rs 300 outstanding on my card.
I am not sure whether I have paid this or not. Then for last 1.5 years I was outside India.
Now they are asking me to pay 6000 for it.
I am not sure whether I paid Rs 300 or not and I am ready to Pay Rs 300 + 200 penalty (Rs 500).
But they are asking me to pay 6000. How can one pay 6000 for Rs 300.
Can I take some legal action against this?
Thanks,
Dinesh

HI TEAM

THIS IS WITH REFERENCE TO FILE NO.[protected]/VKP.I WAS SANCTIONED A LOAN AFTER GIVING ALL THE DETAILS ON PROPERTY, INCOME PROOF, ADDRESS PROOF ETC. HOWEVER, WHEN I APPROACHED THE SERVICE CENTRE IN THANE FOR DISBURSEMENT, I'VE BEEN TOLD THAT THE PROJECT IS NOT APPROVED BY HDFC. AS I REQUEST FOR CANCELLATION OF THIS LOAN AND REFUND OF PROCESSING FEE, I WAS TOLD THAT THE PROCESSING FEE IS NOT REFUNDABLE. I FEEL THIS IS A CLEAR CASE OF CHEATING AND FRAUD BY HDFC WHICH HAS RESULTED IN UNNECESSARY DELAY AND HARASSMENT TO ME. IN ADDITION TO FRAUDULENTLY EXTRACTED PROCESSING FEE BY YOU, I’M ALSO INCURRING ANOTHER RS.60,000 TOWARDS INTEREST CHARGES OWING TO DELAY IN THE PAYMENT TO BUILDER FOR THE ABOVE PROJECT. I WOULD THEREFORE EXPECT YOU TO REFUND THE PROCESSING FEE IN ADDITION TO RS.60,000 INCURRED BY ME DUE TO FRAUD AND CHEATING BY YOUR EMPLOYEES. PLEASE CONFIRM THE SAME FAILING WHICH I’LL BE RAISING THIS DISPUTE WITH RBI COMPLAINTS REDRESSAL CELL IN MUMBAI

THANK YOU
REGARDS,
RAJIV MANOCHA

i got a call from a person speaking on behalf of hdfc bank.She had all the details like my card no, age, residential address, date of birth, etc. And other personal information. She told me about the offer and gift vouchers which I would be getting free of cost as a part of hdfc bank esteemed customer.I asked again this is free of cost then she told it is totally free of cost for you because you have good credit history and you are a lucky customer ,many time she speak that she is a employee of hdfc bank..Later on , when I have checked my message inbox during evening , I came to know that rs. 6399/- Is debited from my hdfc credit card.
After receiving the above message,I got a call again in which I questioned them about the charges which I was unaware of.They said that they had the call recording in which I agreed to pay the charges which I never said.I then asked for the recording so in reply they said that they would mail it to me.Till now I havent received a mail regarding this.
I asked them to reverse the charges but they denied doing it.
Now how should I get my money back from those people? please provide me information and details of account number where this money is transferred and try to block the transaction.

This is really a very serious issue, somebody is playing with brand name of hdfc bank,
please do the needful.
Regards.
prem singh choudhary
[protected]

Dear Sir,

I am a customer of HDFC bank.i am holding Credit card,Saving Account,Auto Loan issued by HDFC bank.

I have done a lot of request for changing my Loan EMI date which is 05th of the month.I want to change the same to after 10th of every month.

Please help me regarding the same.My details are Below.

Account no.-[protected]
Name Rahul Rana
[protected]