HDFC Bank Complaints & Reviews

Sir i am Dharmendra Singh
emp-id:CD14092.
I joinded HDFC BANK ltd, Branch:Shahdol(1778) M.P on feb13,2010.and I resigned on apr 07,2011...
I wanna withdrawl my provident fund which i didnt get so far....
My superior dennied to help me.....
i wanna know how to get my provident fund ...
my f&f has been cleared on june 30,2011....

Its my humble request to You that pls help me ....
(Thanks) regards
Dharmendra Singh(CD14092)

Dear Sonam,

We understand that the your Full and Final settlement was completed on April 18, 2012 and your HDFC Bank account was duly credited with the full and final amount. Please feel free to write to PF.[protected]@hdfcbank.com for any further clarification or assistance in this regard.

Regards, HDFC Customer Assistance.

Dear sir/madam
I subhash singh yadav.I was employee of HDFC Bank Ltd As a post of sales Executive in Baguhati branch kolkata.I had resigned on Nov 2010 and submitted my PF claim as on 2nd March 2013 but till now no information about my Sattelment and pf a/c no.So please as soon as possible process my full and final Sattelment.


Thanking you
Subhash Singh Yadav.

Dear sir i am Madhavi Chaniyara and my emp id is. CM22764 i'm Resinged this job[protected] csecoex list My SM name is Mr Rahul Patel AT Surat branch, i tried many more time follwing the same, on customer help line no. but not a sacseceful responce. my salary ac n.[protected] sir i request you to please consisder my case.
thanking you, please do the needful
thanking you
Regards.
Madhavi Chaniyara
[protected]

HDFC Life — NON DELIVERY OF COURIER LETTER

I HAVE SEND THE LETTER THROUGH PROFESSIONAL COURIER DOCKET NO.NEY 087581 DATED 18/08/08 FROM NEYVELI MAIN BAZAAR BRANCH TO PONDICHERRY HDFC LTD, HOTEL MASS ARCADE, 152 MARAIMALAI ADIGAL SALAI, PONDICHERRY-1. IS TILL NOT DELIVERED. KINDLY GIVE A LINE OF REPLY IMMEDIATELY THE STATUS OF THE DOCKET. THANKING YOU.

Dear Neeraj,

Your issue pertains to HDFC Life, we request you to email your concern to [protected]@hdfclife.com with your complete name, contact number, description of your concern and your policy number.They will ensure that your query concerning your Insurance is resolved at the earliest.

Regards, HDFC Customer Assistance.

Dear Mr Beniwal,

Your complaint has been escalated and our team will respond to you shortly.

Regards
HDFC Life

Hi,
Thanks god at least now you have responded on the same.

How you can do duplicate signature or cheat innocent person. I have proof, i will claim against HDFC Life must be closed & their license must be cancelled by India Law.
For last 3 months harassment, HDFC Life Insurance has to pay for that... Now i will take a claim of Rs 3 lacs from you. Lesson should be given to MNC companies for their wrong practices.
I will not leave HDFC Life simply.


Thanks
Neeraj Beniwal
[protected]

Dear Mr Beniwal,

As discussed with our team, we hope to have addressed your apprehension and assure you the best of services always.

Regards
HDFC Life

Dear Mr Beniwal,

As discussed with our team, we hope to have addressed your apprehension and assure you the best of services always.

Regards
HDFC Life

Dear HDFC LIFE team,

For your information, till date their is no response. if that is the way to address customer issue & am surprised, still not return my money Rs 50000.

Don't worry, i will allow you to digest my hard earned money to HDFC Life. That my promise to you.I am just accumulating the proof to close company like you for frauds & wrong commitments.

I will claim of Rs 3 lacs MINIMUM For last 6 months harassment to HDFC Life Insurance.

Neeraj Beniwal
[protected]

thanks for long awaited mail from HDFC LIFE,

Just correct you, till date i have not received any respond from your side. Surprised to see your mail & way of addressing customer issue, still my hard-earned money not return which is Rs/-50000.

Don't worry will not allow company like HDFC LIFE to digest my hard earned money. I have all proof & just mapping to put my proof in right way to consumer court to expose HDFC LIFE.

I will claim minimum Rs 3 lacs on HDFC LIFE for last 6 months harassment & for your wrong practices in such professional world.

Neeraj Beniwal - [protected]

Thanks for long awaited mail,
Just to inform you, there is no respond from your side regarding the subject matter. It was a great surprise & shock for to see ur mail and addressing the customer issue. Still i have received my hard earn money of Rs/- 50000 from HDFC LIFE.
Don’t worry, I will not allow insurance company like HDFC LIFE to digest my hard earn money, after all fraud & wrong selling practice toward customer.

I will claim minimum Rs 3 lacs to HDFC LIFR for last 6 months harassment & wrong commitments & cheating.

Neeraj Beniwal - [protected]

I enrolled a policy in HDFC life on 15th Jan 2013.
Policy name: HDFC Life Sampoorn Samriddhi Insurance Plan
Policy Num:15740065
Policy Holder Name: Rajib Chowdhury
Contact Num: [protected]

When the HDFC Life Representative Rahul( Ph Num :[protected]) called me for that policy he assured me that the premium would be payable for 5 years (INR 25000 per year *5) and after 5 years assured maturity amount would be 1, 93, 000 Rs.But when I received the policy paper on 25th Jan, 2013, it says the policy premium is to be paid for 11 years and the maturity amount is 2, 18, 975 Rs.maturity date 15/01/2024.the nominee details is totally wrong and I don’t even know the nominee.
So according to the policy I have to Pay approx 2, 75, 000 RS in 11 years and after 11 years I will get 2, 18, 975 RS.Is it called an investment plan? Are you making fun of the customers?After getting the documents signed by me HDFC representative filled the documents with 11 years policy and 2, 18, 975 RS maturity amount.

So I called the same representative Rahul( Ph Num :[protected]) today and he asked me to sort the matter in HDFC life office and he could not help me in this matter.When I asked him as he was the agent he needed to look after my concern, He abused me using slang language (“Tu jo ukharna hai ukhar lijiye, Tu mere ek baal bhi ukhar nahin sakta” ) .Is this way of handling a customer who is in trouble.then I called your customer care and the representative also told me he could not help me in any way in this matter of wrong policy and the misbehave.
I went to HDFC bank Sector V Saltlake Kolkata branch and they told this is not an issue of HDFc bank as this is HDFC life issue and not related to HDFC bank.

Then I went to HDFc Life Saltlake BD Sector branch and the customer care executive told me the policy was issued through one brokerage firm and they could not do anything.But as a customer I was not aware whether the person who collected my docs, who called me, who collected my checque were from any 3rd party vendor.I knew I issued the cheque for HDFc Life and they represented themselves as HDFC employee.The existence of third party is completely under HDFC Life’s knowledge and the end customer should not bother about them.

Agent Details:
NETAMBIT INSURANCE BROKING INDIA LTD
ADDRESS : C-20 SECTOR 7 NOIDA UP
CODE 00456065
LICENSE NO:403

The executive in HDFC life, BD Block, Saltlake told me to cancel the policy but in this method I will lose 1000 rs as different charges.But according to policy provisions I am supposed to provide only stamp Duty (Rs 43.79)+Medical Examination incurred By HDFC on me (RS 0 [Zero])+proportionate Risk premium for the period on Cover ( 684.93 Rs) Which is lesser than 1000 RS.But Why will I give that amount where HDFC life gave me wrong information?

So At the end of the day I will be the loser where I abused by your representative, I lost 1000 RS.But I will go ahead with this cancellation and then take this issue to consumer forum and Insurance Ombuds process.

Now am feeling, HDFC Life insUrance company does not own customer complaints & no body respond in professional manner. All fake feedback is updated on line.


There was no respond from yoUr side regarding the subject matter. It was a great sUrprise & shock for to see Ur mail and addressing the customer issue.

Still i have not received my hard earn money of Rs/- 50000 from HDFC LIFE.

Don’t worry, I will request & show all evidence to IRDA to close & stopped HDFC Life in India & put heavy penalty for harassment & wrong commitments & cheating & mis selling.

Neeraj Beniwal

HDFC Life — wrong saling

sir i buy life insurance 3 yr before 50000per yr when i buy he say u need pay only 3 time .but now he say no it 5 yr locking period .when i call office he not guide me plz solve my problem

HDFC Life cannot sit keep quite & you have to pay for it. I am going to talk with media and face book to make them people aware & protect and save guard from HDFCLIFE. Will request to cancel the HDFC LIFE LICENCE on the basis of fraud and misspelling activities. I have more 5 than persons, who also suffered from the same type of issue; I will bring them together to challenge HDFC Life wrong practice.
Give your final answer & reply to me.

I request to all HDFC Life victim, come forward will put in front of media and consumer court.

CALL ON THIS NUMBER [protected] NAME IS RAVINDRA AGGARWAL THIS PERSON SOLVE YOUR PROBLEM

Hi Mr. Neeraj Beniwal,

Adding to the above thread, I would also like to raise my voice regarding the fraud conducted by HDFC Life and NetAmbit.

Lets join hands and be together to fight for our rights as a Consumer. Please contact me at below number the earliest so that we can take up the matter forward to the Consumer Court.

Name - Vipin Kalra
Mobile no. - [protected]
Policy no.[protected]
Policy name - HDFC Life Sampoorn Samriddhi Insurance Plan
Broker - NetAmbit

The details of fraud conducted with me:
• It is a clear case of forgery, duplicate signature and false commitments.
• My signs are forged. I did not sign on the illustration.
• Printed form in the policy document is too blurred, unclear and unreadable. I showed it to branch people and they accepted this. Even the executive at the branch could not read it.
• Return on policy is much below than promised. Executives told me that I will get Rs. 2, 80, 000 by paying Rs.1, 50, 000 in 5 yrs. (Rs.30, 000 annually). How can they sell insurance by saying it as an investment plan?? Moreover, sum assured is Rs1, 10, 000. Even after paying Rs.1, 50, 000 in 5 yrs, I will not get Rs.1, 50, 000.
• I was never aware that the policy is being sold by the Broker NetAmbit. Executives always told me that they are the employees of HDFC Life, Mayur Vihar Phase 1, and Delhi branch.
• The executives told me I should say yes to everything on welcome call as the agents doing welcome calls have fixed scripts in front of them and they are least aware about the policy. Also, the calling agents always tell the minimum maturity amount and these people (HDFC people) have more information on policy and about its guaranteed bonus, etc. Further, denying to terms on welcome cal can lead to negative impression, policy cancelation or HDFC will not service the policy in future or, HDFC life can blacklist me. I trusted them as they were HDFC executives.
• They also informed me that branch is offering cash back every year and a club membership from its own just to increase sales.
• The names, numbers and email Ids of the executives who were in direct touch with me are -Sumit Chaudhary (mobile no.:[protected]), Rahul (mobile no.:[protected]), Amit (mobile no.:[protected]), Vinod (mobile no.:[protected]), Email Ids used: [protected]@hdfc.com and [protected]@gmail.com, Landline number:[protected].
• First they issued me a policy with 11 years terms. When I asked them that I was interested in 5 years, they got that policy cancelled and issued me fresh policy with 5 years terms. Due to this, my policy number changed to 15729572 from 15627473. They asked me just to give a letter that was collected by an executive but I never signed any illustration or new form as they told me that it was not at all required. But I was shocked to see that the new policy received contained my forged signs.
• After this, I tried to contact the above 4 executives but all mobile numbers and landline number was switched off. I kept on trying for few days and due to this I lost on free-look in period. During my initial talks, executives told me that they can get the policy cancelled anytime within 6 months and I trusted them as a genuine employee of HDFC. I also mailed them but all went unanswered.
• I visited Mayur Vihar Phase 1, Delhi branch on 30-Mar-13 and found that policy was issued by NetAmbit and HDFC life has nothing to do with it.
• I filled written complaint which was sent to grievance department in Mumbai. They conducted their own assessment without even contacting me once and denied my complaint as missale.
• When I planned to file it on IRDA web portal, I found that someone has already created my login ID using my personal details such as mobile number, address and raised very brief and basic complaint (don’t know its HDFC or NetAmbit). The complaint raised was just on free gifts and vouchers offered by the agents. It never mentioned that that SIGNS WERE FORGED, PRINTED FORM IN THE POLICY DOCUMENT IS TOO BLURRED AND UNREADABLE and RETURN ON POLICY IS MUCH BELOW PROMISED.
• Now branch people are not listening to me. None of NetAmbit person is traceable.

In addition to financial harrasement, it is mental harrasement too which I am going through. I would like HDFC people to refund my money at the earliest.

Hi Mr. Neeraj Beniwal,

Adding to the above thread, I would also like to raise my voice regarding the fraud conducted by HDFC Life and NetAmbit.

Lets join hands and be together to fight for our rights as a Consumer. Please contact me at below number the earliest so that we can take up the matter forward to the Consumer Court.

Name - Vipin Kalra
Mobile no. - [protected]
Policy no.[protected]
Policy name - HDFC Life Sampoorn Samriddhi Insurance Plan
Broker - NetAmbit

The details of fraud conducted with me:
• It is a clear case of forgery, duplicate signature and false commitments.
• My signs are forged. I did not sign on the illustration.
• Printed form in the policy document is too blurred, unclear and unreadable. I showed it to branch people and they accepted this. Even the executive at the branch could not read it.
• Return on policy is much below than promised. Executives told me that I will get Rs. 2, 80, 000 by paying Rs.1, 50, 000 in 5 yrs. (Rs.30, 000 annually). How can they sell insurance by saying it as an investment plan?? Moreover, sum assured is Rs1, 10, 000. Even after paying Rs.1, 50, 000 in 5 yrs, I will not get Rs.1, 50, 000. I have already paid Rs. 30, 000 as first premium.
• I was never aware that the policy is being sold by the Broker NetAmbit. Executives always told me that they are the employees of HDFC Life, Mayur Vihar Phase 1, and Delhi branch.
• The executives told me I should say yes to everything on welcome call as the agents doing welcome calls have fixed scripts in front of them and they are least aware about the policy. Also, the calling agents always tell the minimum maturity amount and these people (HDFC people) have more information on policy and about its guaranteed bonus, etc. Further, denying to terms on welcome cal can lead to negative impression, policy cancelation or HDFC will not service the policy in future or, HDFC life can blacklist me. I trusted them as they were HDFC executives.
• They also informed me that branch is offering cash back every year and a club membership from its own just to increase sales.
• The names, numbers and email Ids of the executives who were in direct touch with me are -Sumit Chaudhary (mobile no.:[protected]), Rahul (mobile no.:[protected]), Amit (mobile no.:[protected]), Vinod (mobile no.:[protected]), Email Ids used: [protected]@hdfc.com and [protected]@gmail.com, Landline number:[protected].
• First they issued me a policy with 11 years terms. When I asked them that I was interested in 5 years, they got that policy cancelled and issued me fresh policy with 5 years terms. Due to this, my policy number changed to 15729572 from 15627473. They asked me just to give a letter that was collected by an executive but I never signed any illustration or new form as they told me that it was not at all required. But I was shocked to see that the new policy received contained my forged signs.
• After this, I tried to contact the above 4 executives but all mobile numbers and landline number was switched off. I kept on trying for few days and due to this I lost on free-look in period. During my initial talks, executives told me that they can get the policy cancelled anytime within 6 months and I trusted them as a genuine employee of HDFC. I also mailed them but all went unanswered.
• I visited Mayur Vihar Phase 1, Delhi branch on 30-Mar-13 and found that policy was issued by NetAmbit and HDFC life has nothing to do with it.
• I filled written complaint which was sent to grievance department in Mumbai. They conducted their own assessment without even contacting me once and denied my complaint as missale.
• When I planned to file it on IRDA web portal, I found that someone has already created my login ID using my personal details such as mobile number, address and raised very brief and basic complaint (don’t know its HDFC or NetAmbit). The complaint raised was just on free gifts and vouchers offered by the agents. It never mentioned that that SIGNS WERE FORGED, PRINTED FORM IN THE POLICY DOCUMENT IS TOO BLURRED AND UNREADABLE and RETURN ON POLICY IS MUCH BELOW PROMISED.
• Now branch people are not listening to me. None of NetAmbit person is traceable.

In addition to financial harrasement, it is mental harrasement too which I am going through. I would like HDFC people to refund my money at the earliest.

Hello Vipin,

Sure will file a joint case against such FRAUD company, HDFC LIFE INSURANCE.

Same thing happen with me,

My signs are forged. I did not sign on the illustration and It is a clear case of forgery, duplicate signature and false commitments.

Regards
Neeraj Beniwal
[protected]

have you guys taken any action against HDFC life? Even I am facing similar issue & having hard time getting my money back. Please let me know if there is a legal action taken already?? I would like to take the issue to consumer court if I don't get my money back.

Hi,

I am also a victim of this type of fraud by Net Ambit/HDFC.

I have taken two policies (Sampoorna Samridhi) and they have done forged signature of mine on Illustration table.

Please reply if there had been any resolution to similar problems raised by other customers?

I am also thinking of taking a legal action.

Shashank
[protected]

p. no. 14194451 in the name of anil kumar juneja

customer care executive Ms. Divya is so rudely talk to me. I want my policy details. but she Deny to give any detail to me. So you take strict action against divya immediately. thanking you, ANIL KUMAR JUNEJA [protected]

difficulty in surrender the policy

i want to surrender the policy but the beneficiary have no cheque book because he don't need the cheque book, he has bank passbook. But your representative said there is necessity of cheque book. Please solve the problem as earliest.

Dear Mr. Biswal,

We would like to inform you that we are in receipt of your complaint with regard to the disputed transaction for an amount of Rs.12, 319.55 and Rs.3, 637.17 incurred at M/s.Paypal on November 09, 2012 on your HDFC bank credit card account and the same is under review. You may look forward to receive a response towards the same shortly. We thank you for your patience and cooperation in the interim. For any further assistance / clarification with regard to your credit card, we kindly request you to write to us at [protected]@hdfcbank.com and we shall be glad to assist you. Please mention the Reference Number: TTU[protected] in the subject line.

Regards, HDFC Customer Assistance.

Dear Gopal,

Our bank official tried contacting you but couldn’t connect with you. We confirm that your cust id has been sent to you on your e-mail registered in our records. We request you to check the same and confirm.We would also like to caution you against posting sensitive information such as your Account number on a public forum such as this, as it may lead to your account being compromised.

Regards, HDFC Customer Assistance.

Dear Sherry,

As requested we have sent you the soft copies of the required forms to your email address. Please fill up the form and send the hard copy to the address mentioned in your email for further processing.

Regards, HDFC Customer Assistance.

Dear Mr.Garodiya,

We regret to state that we were unable to locate the credit card number with the details provided in your e-mail. Hence, we request you to provide us with the following details to enable us assist you further on your query. (1) Full Name as appearing in the credit card account (2) Last four digits of your credit card number (3) Mobile number as updated in our records and (4) Alternate contact number and convenient time. To know on your query, you may also write in to us at [protected]@hdfcbank.com with ref id TTU[protected] and we shall assist you.The ref ID helps us track your email and expedite the resolution process. Hence, you are requested to quote the same in the subject line of your email.

Regards, HDFC Customer Assistance.

Dear Bala,

We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. Thus your query/complaint pertaining to the housing loan taken by you is being forwarded to HDFC Ltd for redressal. You are henceforth requested to be in touch with Ms. Geetika Vaish on e-mail ID [protected]@hdfc.com for resolution of your complaint.

Regards, HDFC Customer Assistance.

Hi Yesterday it happened two misused transcations from my credit card.
credit card no : [protected]
hdfc customer id 22615411
phone [protected]
Without my permission the last two transactions happened. Please take it on compliant and please do the needful.

Thanks,

hdfc credit visa cards — declining of card

i was on us visit for nearly one month. whenever i tried to make payments through visacredit cards .it declined nearly all the times. it was of no use for mein usa. morever whenever it made my payments for shopping they use to cross check with my husband in india .this was very disgusting experience for me.for future i would never rely on hdfc visa card .for my future ex india visits

HDFC Bank — fraud use of credit card by unknown person

4 transactions amounting to Rs 40, 000 were done by some unknown person without my knowledge on[protected]between 12.30 am to 12.40 am). I had lodged complaint regarding this on the same day ie. 16-12-08 at 06.30 am at the customer care center. And also faxed a written complaint (through dispute form) to the credit card division of HDFC Bank (Chennai/Delhi) . I had also requested the HDFC Bank to stop the payment of these transactions and asked about product details of these transactions. But bank did not given me any satisfactory information about the transactions and the merchant with whom the transaction were made till today ie. 25-05-09 even after repeated reminders from my side . Kindly look into the issue as it has made my life miserable.

fraud happens when you mention credit card number like this one, this credit card number is visible to public, fraud can happen anytime, anyone can copy this number and use it, you should not mention cc no. here but mail to HDFC bank

stangi, this is happen with me of rs 18810.91 of entropay.com londan 29/9
please do a complain at delhi cyber crine cell and mumbai cyber crime cell by REGESTER AD AT POST as i had done it, if many complain will go they will handle seriously. The address are below.
Delhi
CBI Cyber Crime Cell:
Superintendent of Police,
Cyber Crime Investigation Cell
Central Bureau of Investigation,
5th Floor, Block No.3,
CGO Complex,
Lodhi Road,
New Delhi – 3

Mumbai
Address:
Cyber Crime Investigation Cell
Office of Commissioner of
Police office, Annex -3 Building,
1st floor, Near Crawford Market,
Mumbai-01.
Contact Details:
+[protected]
+[protected]
Web site: http://www.cybercellmumbai.com
E-mail id: [protected]@cybercellmumbai.com
i[censored] want u can call me [protected]

I also a victim of credit card fraud. I had credit card from HDFC Bank and someone misuse the card, bank did not help me to solve the problem, I also lodged complain with police.

Yesterday I got a letter from credit card dept that they will debited my account with the HDFC Bank without my permission. So please withdraw or transfer the balance lying with any of your account with HDFC Bank.

do not trust anyone in bank also.

Dear T Srinivas,

We would also like to caution you against posting sensitive information such as your
Account no. /card no. on a public forum such as this, as it may lead to your account
being compromised.
We have noted your complaint details and we will response to you on your email address.

Regards, HDFC Bank customer assistance.

Dear Mayur,

We regret for the inconvenience caused to you. As this is a public forum, we will be unable to convey the information that may be sensitive and confidential. Please mail us at [protected]@hdfcbank.com with your card details, contact details and ref id TTU[protected]. The ref ID helps us track your email and expedite the resolution process. Hence, you are requested to quote the same in the subject line of your email.

Regards, HDFC Customer Assistance.

Platinum Services — checking account. debited

i DO NOT KNOW HOW THIS company got my checking info to debit my account 14.00 a month since 2006.I think they shoujld be accountable for the $ withdrawn.The total comes to over 500.00.

Again its shame less performance from HDFC bank they again Withdrawal (07 Nov 2012 ATM PIN Courier Rtn Chg[protected] [protected] 07 Nov 2012 56.18INR).
I just want to make sure why this is happening from HDFC bank.

They called me on my number on (07 Nov 2012) and talk about more then 1 hours but they haven't provide me my money back..

Let me know what I will do...

Thanks
M.K. Singh.

I am requesting all of my friends that please never open a account in HDFC BANK. Its vary bad that (HDFC) people are following vary bad support to there Clients.

Dear Mr. Singh,

Thank you for your co-operation and patience in the interim.

This is in reference to your e-mail regarding Debit card.

We understand that our branch official Ms. Geetu Gupta from Delhi-Kalkaji branch has contacted you on November 05, 2012 and informed that charges are genuine so will not be reversed.
In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our Grievance Redressal Officer Mr. Ripal Kumar Sheth at HDFC Bank Ltd., 12th Floor, "C" Wing, Trade World, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel (West), Mumbai-400013 or E-mail at grievance.[protected]@hdfcbank.com. Alternatively, you can call our grievance cell at Toll Free:[protected] or Tel:[protected].


Warm Regards,
Charmi Parmar
Customer Service Officer
Customer Support Team
HDFC Bank Ltd.

Now access NetBanking on your mobile from anywhere and anytime by logging onto http://m.hdfcbank.com. Please visit http://www.hdfcbank.com/personal/ways_to_bank/ways-to-bank-details/netbanking-on...⇄ for more details. Experience convenience... Choose NetBanking


I had sended a mail to respective person for the same.

This is my mailed that I send yesterday (08 Nov 2012) to respective person and asking my money back ... ...

Hi GM,

I am writing this mail to you for refund my money back that is deduced from my account for PLATINUM CARD.
My point for refunding this money are below:-

A) I am not responsible for your courier that was not coming to my mailing address, in that my PLATINUM CARD ATM PIN NUMBER was there.

B) Yesterday A man is calling me on my number and updated me that THEY ARE REFUNDING my money for PLATINUM CARD ISSUING charge. I think your phone banking people are not updated with all valid information so that they can update same information-to me. I have a valid message on my number that will updating same.

As a customer I am vary upset from your staffs behavior and updating wrong thing to costumer.
Again its my request to you that please have a look this issue and provide your customer support as you people are wishes.

Thanks
M.K.Singh.
...END of Email[protected]

Dear M.K Singh,

We understand that our bank official Mr. Charmi Parmar has responded to your email on November 07, 2012. Please confirm the receipt of the email. As this is public forum, we would also like to caution you against posting sensitive information such as your
Account no. /card no. on a public forum such as this, as it may lead to your account
being compromised.

Regards, HDFC Customer Assistance.

Dear Mr.Singh,

We regret to note your feedback on the membership fee levied on your HDFC Bank credit card and understand that you have certain reservations on the same. In order to assist you further on your query, we request you to write to us at [protected]@hdfcbank.com from your registered email address with your card details and ref id TTU[protected]. The ref ID helps us track your email and expedite the resolution process. Hence, you are requested to quote the same in the subject line of your email.

Regards, HDFC Customer Assistance.

HDFC CREDIT CARD — forgery usage of the card by non card holder

TO WHOM IT MAY CONCERN

To,
HDFC Credit Card Division
From,
Ismail Tinwala
30/32, Abbas Bldg,
I. R. Road, 4th Floor, Rno-4,
Mumbai -400 003

Subject : Dispute Payment HDFC GOLD Credit Card
Dear Sir/Madam,
This is to inform you that I Ismail Tinwala using the HDFC GOLD Credit Card since quit a long time and I have been making the payments on time and never been charged for any of the late payment fees as well till date. On 13th of March 2009 at 17:00 hours I have received the message from HDFC BANK indicating that on 12th of March 2009 at 17:53 hours I have used my credit card for purchase of Bharti Airtel Ltd, which I have not purchased, regarding this is have talked to one your executive and block the card immediately. I would request you to investigate this matter further and I am not going to pay for the transaction of Rs 500/- which somebody else has done. I have been also receiving the messages for Mchek and Rs 1.00 is getting debited from my account around 7 to 8 messages, when I spoke to one of your executive about this she told me that when I use this card to purchase anything from net its get debited and get credited back to your account in 20 working days. I have been using this card for the purchase of Air Tickets and Rail Tickets mostly, just after these Mchek message I receive the message that I have used my credit card for purchase of Bharti Airtel Ltd, Rs 500/- transaction. One thing I don’t understand if I have made purchase on 12th of March 2009 at 17:53 hours according to the HDFC BANK and getting me informed on 13th of March 2009 at 17:00 hours, this is something strange and indicates that some forgery has happened. So please look into this matter ASAP as I am not going to pay for the transaction at any cost which I haven’t made and nor I am going to pay any of the charges if you carry forward the amount to next month billing.


CC :-

1. customerservices.[protected]@hdfcbank.com
2. [protected]@consumergrievance.com

Dear Ismail,

We apologize for the inconvienience caused to you. We request you to provide us your mobile number and email address to help you resolve this issue. Alternatively you can also contact us on [protected]@mchek.com or[protected].

Thank you,
mChek

I had a exactly same experience today morning on sunday 4.30 am. I got a call from hdfc card call center about the transaction followed by two txt messages about online transaction of Rs.100437.00. I was sleeping at that time and card is still with me. Don't understand how can a transaction of this amount go through without any authentication. I also have visa authentication enabled and no online transaction should go without it. It seems either the hdfc servers are hacked or someone insider doing this. Seems, there is serious problem with hdfc card. I am not going to pay this and cancelling both my account and credit card.

PLS CALL ME
I M KALPESH RANDERI FROM SURAT [protected]
MERA SATH BE ASAHI HOU HAI ENTROPAY .COM 18810.91 RS KA ON 29/9/2012

YAMINI
please do a complain at delhi cyber crine cell and mumbai cyber crime cell by REGESTER AD AT POST as i had done it, if many complain will go they will handle seriously. The address are below.
Delhi
CBI Cyber Crime Cell:
Superintendent of Police,
Cyber Crime Investigation Cell
Central Bureau of Investigation,
5th Floor, Block No.3,
CGO Complex,
Lodhi Road,
New Delhi – 3

Mumbai
Address:
Cyber Crime Investigation Cell
Office of Commissioner of
Police office, Annex -3 Building,
1st floor, Near Crawford Market,
Mumbai-01.
Contact Details:
+[protected]
+[protected]
Web site: http://www.cybercellmumbai.com
E-mail id: [protected]@cybercellmumbai.com
i[censored] want u can call me

Dear Yamini,

In order to assist you on this issue further request you to write to [protected]@hdfcbank.com with the ref i.d : TTU[protected], the credit card details & your contact details. This would enable us in expediting your case so that we can have quicker resolution for the same.

Regards
HDFC Bank

Dear Yamini - I wish you have enough time, strength and patience to get this resolved. HDFC should provide immediate feedback to HDFC consumers, what to do when we encounter same problem like our friend here. I would suggest not paying any money, in turn I would demand compensation with related officials for the mental harassment you have had to face due to this fraud.

Do we have any alternative for extended security while money being deducted from Credit Card?

HI,

I RECENTLY LODGED THE SAME COMPLAIN, MY CREDIT CARD ALSO MISUSED BY SOMEONE AND USED FROM THE SAME SITE "ENTROPAY".

Yesterday I got a letter from credit card dept that they will debited my account with the HDFC Bank without my permission. So please withdraw or transfer the balance lying with any of your account with HDFC Bank.

Dear Yamini,

As this is a public forum, we will be unable to convey the information that may be sensitive and confidential. Please mail us at [protected]@hdfcbank.com with your card details, contact details and ref id TTU[protected]. The ref ID helps us track your email and expedite the resolution process. Hence, you are requested to quote the same in the subject line of your email.

Regards, HDFC Customer Assistance.

Dear Vikrant,

As this is a public forum, we will be unable to convey the information that may be sensitive and confidential. Please mail us at [protected]@hdfcbank.com with your application details, your contact details and ref id TTU[protected]. The ref ID helps us track your email and expedite the resolution process. Hence, you are requested to quote the same in the subject line of your email.

Regards, HDFC Customer Assistance.

I refund my amount on 3/11/12 . Thanx Indian consumer complain forum.

Dear Ranjan Borah,

As per your telephonic conversation with our bank official we understand that the said issue has been resolved to the best of your satisfaction.

We would also like to caution you against posting sensitive information such as your
Account no. /card no. on a public forum such as this, as it may lead to your account
being compromised.

Regards, HDFC Customer Assistance.

Hi,

I am Anagha Raut and i have salary account with HDFC with Old airport road, Bangalore branch. My Customer ID : 44131380 and account number : [protected].

I tried to book bus tickets through Goibibo.com and transaction was failed. But money got deducted. I called goibibo to check my status but they didn't get any money from HDFC and not booked my bus.

Can you please revert back the extra money you have deducted from my account on 23NOV ?

Transaction Details

23 Nov 2014 [protected]PayUIBIBOWebPrivateL [protected] 23 Nov 2014 810.00 7, 808.07

Dear Sir,

I have made payment of Rs 3500 to wrong account number...I need to refund my amount from Wrong account no-

My account no is-[protected]

Hi,

My name is Kajal Adlakha. My money got deducted from BHIM app worth INR 1000 and the transaction was failed. So, can it be deducted.
My account no is [protected]

Hi,

My name is Kajal Adlakha. My money got deducted from BHIM app worth INR 1000 and the transaction was failed. So, can it be deducted.
My account no is [protected]

you can write to them on [protected]@hdfcsec.com they will assist you.

Dear Mr Chhugani,

We confirm that your complaint has been registered by us under Complaint No. [protected] for re investigation and we will revert to you with a resolution within 14 days.

Assuring you the best of our services.

Regards
HDFC Life