HDFC Bank Complaints & Reviews

Hi,
I would like to bring to your notice that I received two SMSes yesterday, 5th Nov 2012, evening on my mobile phone:

1. “ Thank you for using your HDFC Bank Credit card ending 8200 for Rs 60000.00 in ETSAFE POS D at NETSAFE on[protected]:20:46:59”.

2. “Thank you for using your HDFC Bank Credit Card ending 8200 for Rs 16955.86 in LONDON at ENTROPAY on[protected]: 20:49:51”.

I saw these messages after I reached my home at Sainikpuri as usual from my office at Karkhana, Secunderabad. I also got a call from HDFC bank executive for confirmation which I declined and complained this is a fraudulent transaction. He advised me to call up customer care immediately and block my card which I did promptly. The customer care executive fortunately told me that the Rs. 60,000.00 transaction did not go through but the Rs 16955.86 transaction did go through. This is the first time that I have noticed an illegal transaction on my CC.

I request you to kindly reverse this transaction and credit my account accordingly for the same amount of Rs. 16955.86.

I still have my credit card with me and I don't know how my card details are used by some unknown person. I have never shared my card details to anyone. My wife though has an add-on card she rarely uses the card and she too never disclosed any information about the CC to anyone.
I confirm that these transactions are fraudulent and I am in no way involved in any of these transactions.

Request to all the authorities of hdfc bank to investigate the issue and reverse the transaction.

I cannot be held responsible for this fraud as I have been using the card for more than 5 years and never have I faced any issue till yesterday.

My Visa Signature Credit Card details are as follows:
Name: T Srinivas
Visa Signature Card No: [protected]


Srinivas T
[protected]@yahoo.com

Hi! This is Mayur Chaturvedi
I am holding the credit card of hdfc bank since February 2012 but not get the pinno. of credit card

Hi Sir,
Please read this
...................................................................................⇄ Complaint Form..................................................
Hi Support,

Its quite vary bad experience with HDFC bank along with banking service, I had requested 15 days ago nearest branch to me MAYER BIHAR PHASE 2, New Delhi (See back conversation) for my ATM PIN number that I doesn't received after 2 weeks even you people are promising your customer to 1 week for providing that number again. So I blocked my ATM and again applied for NEW ATM along with new password for that i was updated by bank that should be charged Rs:- 500/.

I be-leave there is no any correlation between your phone banking officer along with your services.

I am vary upset to your support for this. Get in touch me ASAP and provide me all required information so that I can use my ATM ASAP.

Here are the details :---

Acc No - [protected]
Account Name:- Mahesh Kumar Singh.
Cust ID :[protected].
Mob : - +91-[protected].


Note :- I had blocked my previous ATM that i get from you people when opening my Account and also the PLATINUM card. Make sure that I will be not chard for PLATINUM card.

Warm Regards
M.K.Singh.
+91-[protected].
...................................................................................⇄

HDFC BANK people are calling on my number and updating me that I have to pay for it eigther you use or no our PLATINUM Card.

I wrote this mail on sep 29th 2012 and updated them that it s not my failt that I am not getting your ATM PIN code for my PLATINUM Card. I had connected on your consumer number in may times but haven't get a proper reprocess from them.

My main concern is that I AM NOT USING PLATINUM CARD THEM WHY SHOULD I PAY FOR IT, EVEN its not y fault that you(HDFC BANK) has provided PIN for that.

My request to the prior man/women who his.her is reading this mail is please have a take a prior action on this and I can get my money revered my account.

Warm Regards
M.K.Singh.
+91-[protected].

Dear All,

Dont ever go for HDFCrgo life insurance. The first call which you will recevie will not be recorded and they provide all the wrong informations. You will be told that you just have 2 say yes for the remaining 2 calls whihc are recorded. When you do so you are agreeing to all terms and conditions and also certifying that the information provided was correct.

Later at the time of claim you will learn that many of the informations provided was wrong.

Dear Sir,

I would like to inform regarding the HDFC BANK, Janak Puri Branch, executives that they have called me regarding HDFC Bank CREDIT CARD. They have briefed me regarding the card and i accepted there conditions. But whatever the told initially didn't meet the criteria of the card that i have been issued with. They totally cheated us and issued the card. Now when i want to confirm them what i have been issued with, they are not responding to my call. They are not picking up my call. When i call them from other no. they pic up the call and as soon they recognize my voice they hang the phone. The way of there talking is unacceptable. The name of the executives i have interacted with are : Mr. Gaurav, Ms. Archana & Mr. Aakash.

Please take an action in this regard.


Thanks & Regards,
Omendra Singh
SAR Aviation Services Pvt. Ltd.
New Delhi-37
Mob: [protected]

Unfortunately I am the customer of HDFC bank , holding debit and credit cards. I would like to register a complaint regarding misuse of my HDFC credit card information online without my authorization by some unknown person.

On 29/10/2012 @ around 21:12 pm, two simultaneous messages came to my mobile one with rs.1458.05 in LONDON at ENTROPAY on[protected]:21:12:02 and the other one for rs.107895.69 in LONDON at ENTROPAY on[protected]:21:14:30. making a sum of approx 1,10,000 rs. I have called the customer care as soon as I have seen this messages and asked them to block the card and decline the transactions. They say they doesn't have such process to decline the transactions. They din’t even taken the confirmation from me for such a huge transaction.

Till 1st nov, the transaction amounts are same as the one I got in my mobile as an sms. Later on 1st nov 2012, I came to know through customer care services that the amounts are as rs. 1,472.91 and rs. 108,995.69 on 29-oct-2012 at M/S entropay.

Every day I call the customer care and request them to decline those transactions, they said that the merchant has not come to them yet,If the merchant doesn’t come back the money is safe and asked me to drop the card holder dispute form. Finally I came to know through Customer care services on 1st November 2012 that the merchant has claimed the money and the claimed amounts are different from the one got as the SMS. Happened transactions are fraud and on top of that there is a variance in amounts that the merchant has claimed and the sms I got.

I still have my Credit card with me and I don’t know how my card details are used by some unknown person. I have never shared my card details to anyone.

I don't understand why are we holding a card without having an ownership to decline the transactions. Anyways whether you have done it or not the transactions are approved and if it is a fraudulent transaction you doesn't have right to decline them upfront and you have to roam around hdfc bank for dropping the cardholder dispute form and roam around police station to file an FIR, Meet the Cyber crime Police blah blah and take the tension on your head.

Guys, If your holding a HDFC credit card just think before you use it, whether you are ready to take these tensions. Since you doesn't have any ownership on the card for declining the transactions, but then the card will be with you. If you are not using the card frequently I suggest you to block the card at the earliest.

I confirm that these transactions are fraudulent and I haven’t involved in any of these transactions.
I am not liable to the fraud happened.

Hdfc bank is responsible to investigate the issue on an emergency basis and get the amount from the fraudulent person. HDFC bank has to take corrective steps in the way they handle these kind of incidents.


Thanks & Regards
K Yamini

Hii My name is Vikrant i got the Call from your HDFC Credit Card Department For Credit Card From Madhuri . and She sent one Ext For document collection i given my Original Documents of me And My Brother Nilesh Ugale Document Because That Ext Came at Evening time 4 Mnths Bfr after that i given Complaint In customer Care Since yet i Not got any response Please Help Me Please My Contact Number Is [protected] On My behalf Nilesh Ugale

Dear Sir,
I have paid an amount of Rs. 830/- through HDFC bank net banking for renwal of a motor insurance of Oriental Insurance company . The amount was deduct from my account at that time
but I have not got any confirmation and the it is not process. I visit at Jorhat oriental insurance branch and know that they have not got any net banking payment for renewal of my policy .
Pse do your best for return of my amount .
MY personnel details as follows :
Name:-- Ranjan Borah
M/No. -[protected]
HDFC Bank Account No. [protected]

dear sir,
i am an active trader in hdfcsecurities from past 7-8 years. I hav also subscribed for trading tips which i am not receiving from past a month and so. It sis a regular not sending sms, Wen i cal the cust care ppl. i will be on line for nearly 10min. But nobody piks da call. I have given the subscription charges for an year and the service is very worst. Dey put some sort of service charges and transaction charges into my acount and der is no clarity about that also. I am a v gud customer trading in lacs every month and if dey thing they do not require ppl like me i request the concerned to please tell me the procedure to deactivate my demat ac. So that i ll transfer my portfolio to other securities which is giving v gud service.
I expect prompt action and reply immediately.

Regards,
Vishwanath

Dear sir,
Today dated 30/10/2012 , From my account [protected] , Rs. 25816.25 has been debited and narrated as 'Net PI to HSL Sec A-c 1798413-[protected]'.
On date 29/10/2012 , From my account [protected] , Rs. 1332 has been debited and narrated as 'Net PI to HSL Sec A-c 1798413-[protected]'

Kindly return back my amount .



please reply...

I had availed loan from HDFC in 2011 Jan and wanted to cancel it after that. Meanwhile a friend of mine(HDFC employee) said that would use the money and pay EMI on my behalf and balance amount after one year as he was getting his father's PF and gratuty amount. It did not last longer than 5 months. Later i realised that he had frauded me.I narrrated everything to the bank and that guy was terminated from bank. Now the bank is holding me defaulter.
Is there any relief?

I am the unfortunate victim of the three HDFC Life policies (Policy nos. 14509250, 14511936 &[protected]; in month of July 2011 missale to me by HDFC Kalyan branch by bank executives Ganesh Parbahate & Rupal in presence of branch manager Sailesh Oogale. As I had discussion with the branch manager and I explained my intention that since I was having saving of Rs.8 Lac & I wanted to one time invest this amount where I can get good returns.

In due course I got the policy but never gone in the details after words; assuming that as discussed it has done & it will be one time investment that was my belief.
But I’m completely stunned in Jul’12 when suddenly I got a sms notice from HDFC Life asking for renewal premiums towards the above policies, I completely shocked when I refer to my saving a/c. where Rs.150000/- were debited as premium for one policy.

I’ve approached to the executives & branch manager of Kalyan to look into the matter & resolve with HDFC life as per commitment of one time investment policies given by them while selling the policies to me, but no response received from them on my concern. At last on 02/09/12 I’ve lodged the complaint (Nos. [protected] & [protected]) on HDFC life website about mis-selling of the policies

I have tried and explained all the facts to HDFC Kalyan branch manager & customer care team & explained them my understanding in faith that this is one time premium policy. But, it seems that they are not interested to listen to the client and more interested to collect the premium,

This was very well planned & executed trap by a group o[censored]nscrupulous sales staff trying to increase their sales figures & their commission at the expense o[censored]nsuspecting customers. I can understand if miss selling done by agent to earn commission, or done by sales manager to meet targets but miss selling by branch manager is not acceptable.

My very simple question again is how a salaried person will accept the yearly premium amount of the policies more than his earning???

With great grief, agony and sorrow I am writing this mail before taking a severe legal action against HDFC Life for mis-sale of the said policies, cheating to their loyal customers.

So I would request you to kindly take a necessary action, since it is a serious offence to mis-sell a policy to a client which is against the law.

Regards
Rajesh Chhugani
[protected]

DEAR ISR,

I HAVE TAKEN A LOAN TO PURCHASE A TWO WHEELER ON 11.10.2007 AND THE LAN NO.IS LTJMROOO11608570 DATED 11.10.2007.

I HAVE PAID ALL THE EMI AS PER SCHEDULE AND AFTER MY F& F SETTLEMENT TILL DATE I HAVE NOT RECEIVED MT NO DUES CERTIFICATE.

KINDLY LOOK INTO THE SAME AND ISSUE ME THE NO DUES CERTIFICATE AT THE EARLIEST.

MY CELL NO.IS [protected].

REGARDS,

DIMITILLA GEORGE

Dear Sir,

I have a credit card of hdfc bank from last 1.7 years. CREDIT CARD NO. Details are mailed on [protected]@hdfcbank.com and My name on Card is SAHIL MUNJAL. My contact no. [protected]
I have a due outstanding of Rs.23000/- Sir, as I called 10 times to hdfc credit card customer care executives for my problem & request them that PLEASE PROVIDE ME INSTALLMENTS OPTION FOR WHOLE PAYMENT OR PROVIDE ME EMI OFFER FOR PAYMENT IN INSTALLMENTS. Because i have resigned from reliance company from last 1 year and i am unable to pay that whole amount in one time and i also requested them that tell me the solution bcoz i am only eligible for paying payments on installments basis. But, instead of giving solution they are not giving me payment option or settlement option. The languague of them is very bad and also they are contacting when i am busy. I have requested them to tell me concern phone no. of hdfc departmnet who would provide me installment option for due payment.Moreover I visited HDFC Bank branch and request them for installments option for my ;eft payment bcoz i am unable to give that whole amount instantly. So,kindly help me bcoz i dont want to closed my credit card or any other relations with hdfc bank. please reply me also at sahil.[protected]@gmail.com

With thanks & Regards,
Sahil Munjal
[protected]

please contact me

respected sir,
i am akash satish sonawane from nashik,i am work was cse of sb a/c in hdfc bank ltd .my process pf application form sending is 4-9-2012.as this duration of application form as 45 days completed.i am work in hdfc bank ltd as duration of 11month.my appointment date as 23march,2011 to 31februory2012.
please give me the my yes bank a/c no at [protected].& my employee code- ca29928.pf code is ca29928x.pleasae thise the process document pending in the date.but me reply the this process.

sir,
i have worked as sales officer in hdfc bank ltd from[protected] in pollachi and udumalpet branch.last year i have resign from that bank . still now i never receive pf settlement amount.
sir i have lot of problem so i need pf settlement as soon as possible.
my emp.code ;ck03465 and
my salary a/c -[protected].

I Had applied for a policy from HDFC life .. policy name was sampurn samridhi...i had given a cheque of rs.12,500 rupees to the agent and form
but did not got the received any response from the agent.. i mailed him several times but now he stop responding and i did not received the policy document yet..hoping for the solution form you .

my Name Ramesh Pawar..contact no. [protected]
email ID ramm.[protected]@gmail.com

Respected Sir / Madam
i am Govt. saleries teacher.
i applied for HDFC personal loan in petlad branch.
now they reject my PL without any satisfied reason, they told me about my bounce check in past. i was paid up my total satelment.i have NOC letter too.
now i got Rs. 26735/- Per Month. i agree with term & conditions to pay Personal Loan. i am ready to giving my Salery Ac. check book
please do something for me.
thank you.
Rajul

I had a credit card issued by HDFC Bank in 2005. There was a dispute over one of the items and I disagreed with their findings. They kept on adding late charges to that, and in 2009 I discontinued the card with them by cutting it into two and mailing it back to them. After that, I never received any renewal card or anything, which is their standard process. Now they are claiming that that disputed amount with late charges has ballooned to...

Dear sir,
i have a hdfc account holder for few day Before one net banking Transaction happened in my A/c
of only 751 Rs. the Person who done This Transaction in my A/c we both Are in same company
Unfortunately my company taken his Resign. & I am his Reporting Head. when i Asked Him
when you refund my Money that time he given me a check of three thousand rs, & remaining
amount i will refund you when company Seattle my A/c After the Nat Banking Transaction (751Rs)
He Gone to Their Nearest Branch & put The Comp lent That Transaction happened with out his
concern,Same day bank Blocked both A/c. My total transaction Like Debit cards,Checkbook
& Net Banking Are Non function able Of this Problem. when i contact to the Bank His Officials
Telling Me one wrong transaction happened in your A/c so we Blocked Your A/c due to other
person Objection.Dear sir, i want To know that if only 751 Rs transaction how can bank
Blocked My total A/c if other person taken objection. this is total violation of banking Rules &
Regulation, dear sir, i Request you to Please solve my issue As early as possible.

Anurag.B.Godhe
[protected]