HDFC Bank Complaints & Reviews

This is to inform you that me Sahil Sehgal is a customer of HDFC Bank Ranjeet Avenue branch Asr.
I have been mentally harassed by the employees of HDFC bank as I submitted all my documents on 17 august 10 for a/c opening & my a/c got opened after 1.5 months and now it's 4 months past i didn't received my welcome kit. I visited branch atleast 15-20 times but not getting positive response from any one . There is a lady name Mrs. avneet who is just making false commitments with me & it happened many times. Few days back i visited branch and I again filled the form for kit but when i called up their customer care then they told me that they haven't recived any request . Today I loose my patience after a long time & this is not acceptable at all. Please look into the matter and resolve my issue with in 48 Hrs.


Sahil Sehgal
Finnacial officer bharti axa
[protected] & [protected]
My a/c no. is [protected]

SINCE LAST 2.5 MONTHS MR.CHOUDHURI ,RIMLI ,CHANDA & THEIR HDFC LIFE TEAM CHEAT ME TO SAY THAT MY POLICY IS READY & I WILL GET IT WITHEN 2~3 DAYS.BUT YET IT WILL COME TO ME .
MEANWHILE THE POLICY WAS NOT READY UPTO 2 MONTH WHICH GET TO KNOW FROM THERE HYDRABAD BRANCH MEMBER SANJAY.
I AM GOING FOR COMPLANT THROUGH CONSUMER COURT.
UTPAL DATTA.

Hi,

I have opened an HDFC account (No.[protected]) two years ago for ERM purpose but I was not intimated that they are opening Salary account for me as I already told the executive that our company have tie up with different bank for salary accounts, so I cannot open a salary account with HDFC bank. But today only I came to know that I was having salary account and now it’s converted to saving account because I have not maintained the salary into that account. And this month they have deducted approx Rs.820/- from my account as a fine for not maintaining the balance of Rs.10, 000/-. In 2 years this is the first time they have deducted the huge amount. Why suddenly they start deducting amount for not maintaining the balance and why this was not intimated to me that my account is switched to saving account now? Every month I am maintaining the account of Rs.4500/- because I have to pay my EMI for personal loan of Rs.4420/- but as bank has deducted Rs.820/- from the account I got shortage to pay my EMI and now they will put a fine of Rs.500/-. When I just asked for the ERM purpose then why they have opened salary account for me? And why they have not intimated to me that my account is switched to saving account and it will be charged if I don’t maintain the balance? I want my money back as there was a mistake from your bank and they have given me a wrong information, otherwise I will go to consumer court. I want immediate respone. My email ID is [protected]@yahoo.com

Dear Sir/Madam,

I was offered a Corporate Credit Card by HDFC Bank, Pune, some 6 months back as I am working in an IT company. I applied for the same as I was promised a 10% discount on every use of Credit Card(lifetime) and some more lucrative offers like 30% Discount at Pizza Hut for the next 6 months etc.

Upon receiving the same, I confirmed with the Customer Care Service whether the promised discounts have really been offered on my Credit Card and to my surprise it was a normal Credit Card(not a Corporate Card) with no extra discounts. The manager of the Credit Card Department(a certain Mr. Prashant) assured me that in case of any problems, I should contact him(at the number provided).

When I tried to reach him(at his HDFC Bank contact No.), I was told that he has already been fired for the malpractices. Upon asking what needs to be done regarding the Credit Card, I was told that I can discontinue the Credit Card if I wished to.

I understand that the marketing teams are given a target to be completed, but not by unethical means.

Alas! I received a telemarketing call again from the same person(Mr. Prashant) offering me a Credit Card, a fortnight ago.

Now the point of concern here is that HDFC Bank is supporting or promoting such unethical sale of Credit Cards as had they not been doing so, this person Mr. Prashant would not be working at HDFC Bank again selling the Credit Cards.

I feel this is a very sensitive issue. Can you please let me know what can be done regarding this?

P.S. : I would be reachable at [protected]@yahoo.com

Thanks and Regards,
Priyank Parekh

dear sir / madam

Dear Sir / madam

with reference.my name is jamnesh khoiwal s/0 habu lal ji khoiwal at bhilwara
( Rajasthan). I purchase the vehicle motorcycle and loan section to
citi finance at bhilwara branch. till date i paid all dues payment and
i received a noc dated 04-december-2004 and second loan noc received
on dated[protected] but second noc is lost. then i again duplicate noc
issue on dated[protected]. loan account number is 5548130.
But Till date my name is stand to Cibil report.
I regular Emi Paid My Bank statement Show every Emi.
so how can is possible only only 1 emi is not paid
so pls i request u pls disconect my name is cibil report as soon as possible

Thanks & Regards
Jamnesh Khoiwal
Bhilwara ( raj;)
Mb[protected]

Dear Sir/Madam
This has reference to my Saving account no : [protected] with HDFC Bank, I am extremely disappointed with the Bank charges
They are debiting my account without any reason and up on request they are not able to provide me the proper information.

On 04/11/2010 they have debited my accounts @ 50 x 25 times in one day, when I spoken to customer Care executive they have
Informed that these charges are telephone call charges which i have made during non maintenance of quarterly balance of 10,000/-
Which is wrong i might have call twice but they are not able to provide me the proper information, earlier also they have debited my
Account with 50 and after two days of debit i have sent email to customer care but they have not responded to me.

Please help me

Best regards

Razi Haider

Mob-+91.[protected]

Dear Sir,

I opened new saving account at just opened HDFC bank near to my place, at the time opening new account they agreed to ZERO balance account skim if we make fixed deposit of say 10000 (I make fixed deposited of 25000) Rs till I continue my account with HDFC bank to get benefit of zero balance benefits. But now after 2 years bank charged me 330 Rs from my saving account, telling me for QAB balance charges. When I write bank people then they told me they will reverse off the charges this time but from next quitter u need to maintain 5000 Rs balance or make your fixed deposit to 50000 Rs, then they will not charge me QAB charges.
I think this bank people are cheating customers this way, when they need accounts they give skims and when they don’t need accounts they increase charges to let them go..
Pls guide me sir

Thanks

Several time i am complaining for the non receipt of the policy and the original first premium money receipt. my policy no. is 13582251. six month ago i am complaining for the above matter to a staff ( Name Bhaskar Mobile No.[protected] Shyambazar Branch ) . every time they told me that their system shows that delivery is completed and then i am ask for showing the acknowledgement card at the time of delivery but they donot show. what can i do. Biswarup Chakraborty. 22/1, Mahadeb Ghosal Road, Kolkata - 700 057 Mobile No. [protected] & E mail :- [protected]@gmail.com

Mr.N.V.Naidu
201,Sree Nilayam
Mothi Nagar
Hyderabad-500 018
Ph.[protected]
I tried to draw Rs.10000/-with my State Bank cash card no.[protected] from hdf atm(moti nagar) ATM NO.S1ANHY37 on 1-11 -10 at about 5-30 pm. No money came but after some time simply the card came out. On vrifying from sbh atm with a mini statement it is found that Rs.10000/ is deducted from my acct. Pl. help me to get the transaction corrected.
N.V.Naidu

HELLO SIR,
I AM GETTING ABUSIVE CALLS FROM A HDFC BANK HAVING PHONE NO- [protected]
THEY ARE ABUSING ME.
THEY WERE SAYING THAT I HAVE TAKEN A CREDIT CARD IN 2004 AND NOW I AM NOT PAYING MY CREDIT OF RS. 80,000. I AM A STUDENT LIVING IN U.P.IN THE YEAR 2004, HOW COULD I GET A CREDIT CARD AND HOW COULD I USES IT. I AM TELLING THEM THAT I AM A STUDENT AND I HAVE NOT TAKEN ANY CREDIT CARD FROM ANY OF BANK. LITSENING MY WORDS HE STARTED TO ABUSE ME WITH VERY CHEAP WORDS,
THE NAME OF PERSON CALLING IS BHARAT.
THE ADDRESS OF THE BANK AS BHARAT GIVE ME OF NARAINA BRANCH DELHI.
.
MY CONTACT NO. IS - [protected]

Here goes the details

I walked in to your HDFC bank branch on 20th October post asking your customer care for change of bank address and redemption While they accepted by COA and COB and have asked to hold on to redemption till thes changes happens Till now i have no update on the same If they have been rejected which I dont think should be the case i still have no intimation on the same

Even when i walked in to your service centre last Saturday and your employee thr has displayed the most irresponsible and non customer centric attitude by puttiing the blame on me that I should have gone ahead and sbmitted my request to Hyderabad since i bought my funds from that city I beleive HDFC is completely unaware about the SEBI regulations and dont know that now i can go ahead and submit all my documents to any of the HDFC branch In last 10 days markets have fallen below and so is the value of my Funds Can you pls explain due to your ignorance who is responsible for my loss and will you be paying me the redemption Amount at back dated NAV

My folio number is 3812352 HDFC Long Term Advantage Fund

I want you to trace my request and change the address and bank details from

Old Address F2 Akhilla Valley Opp Familia Hospital Roal Number 12 Banjara Hills Hyderabad
New Address 107C Red MIG Flats Rajouri Garden New Delhi 110027

Old Bank Account Number [protected] HSBC Bank
New Account Number should be[protected] ICICI Bank

As per your suggestion i ve submitted the cancelled cheques of my old and new accounts as well but nothing has been done

I want you to look into the matter urgentl y and revert to me ASAP

Regards
Aashish
[protected]

MY NAME RAVINDER KUMAR ACCOUNT NO. [protected] HAVE CHANGED MY OLD MOBILE NO. [protected] TO NEW [protected].I ALREADY SUBMIT A FORM FOR CHANGE OF PHONE NO. TO MY ACCOUNT DETAILS IN AUGUST OF THIS YEAR. BUT NO ACTION STILL. I AM FACING ACCUTE PROBLEM BCOZ NO ANY ALERT I AM RECEIVING ABOUT ANY TRANSACTION IN MY ACCOUNT. PSE HELP .

hi sir,
i lost my customer id.so i cannot access my netbanking.i know the password.so can u pls send me the customer id.my account number is [protected].

Hi,

I applied for Hoam loan in HDFC Bank under CDP Plan and I was told that the Loan will be processed and disbursed within few days. I submitted all the related documents and Processing Fees of approx Rs 10500/- . After some days the concerned person told me that Builder project "Amrapali Silicon City, Sector 76, Noida" is not approved by HDFC Bank under CDP Plan and either I should change my plan or forget the Processing Fees. I cannot change the plan because it doesn't fit into my payment budget, but because of all this Bank is not ready to return my money back. I logged several complaints with Bank's customer Care and Greviences Redressal Forum, but nothing seems to help me.


Please help me out on this, because I don't know where else to go.

Name: Gaurav Mittal
Email-ID: [protected]@gmail.com
HDFC Bank File No:[protected]/LV
Offer Date: 3rd Jan 2010
Branch with which Loan was applied: Kutchery road, Meerut City (UP)

Please let me know if you have any query in this regard.

Thanks,
Gaurav Mittal

This is with the ref to my credit card(ending **** **** **** 9236) holding with HDFC Credit Card. 3months back got a sales call regarding HDFC ERGO, before accepting the policy I had confirmed with the sales exe 3-4 times (regarding, weather I will get the benefits only if I get hospitalized for any min period). Unfortunately met with a small accident and was suppose to undergo with the treatment, that time ERGO confirmed that I should hospitalized min 24hrs(WHICH WAS NOT INFORMED ME WHEN I SING UP THE POLICY). Since I had given wrong information at the time of sales call I am forced to discontinue the policy, and I should get the complete policy amount. But which is not happen. Regarding the same when I spoke to ERGO, they asked me to talk with Credit card dept. I had spoken to the customer care of CC, they promised me the call back(after listening to the first sales call). Which I never recieved.

Today when I called up to the customer care of CC, I had spoken to CC exe Ms. Usha. Since she is at agent level(couldn't been able to comment about full refund of the ERGO policy), I had asked her to transfer the call to the Manager(not to the floor in-charge). She had transfer the call to Manager Ramya Mohan(I don't think so she is the Manager), who was not suppose to be even in customer care agent level. who does not have patience to talk with the customers, trying to disconnect the customer's call. The first time had worst experience with HDFC customer care, I am thinking to cancel the credit card itself.

I have a policy bearing policy no in hdfc insurance.please send me the policy status in my friends email id [protected]@gmail.com.
i have no knowledge regarding the status of the policy till now pls send immediately.

MYSELF HARBAHAJAN SINGH. I HAVE A SAVING ACCOUNT WITH HDFC BANK. MY ACCOUNT NUMBER IS [protected]

I WAS HAVING A BALANCE OF RUPEES 1000 IN MY BANK. TODAY I WAS IN NEED O[censored]RGENT MONEY AS MY SISTER WAS NOT FEELING WELL. I RUSHED TO THE ATM BRANCH OF HDFC NEAR MY HOME. THERE I WAS SHOCKED WHEN IT SHOWED THAT I WAS HAVING RUPPES 22.85 PAISE IN MY ACCOUNT.THE BANK HAS DEDUCTED RUPPES 492.19PAISE PLUS RUPPES 507.81PAISE AS ADQ CHARGES FROM MY ACCOUNT WITHOUT INFORMING ME.WHAT THE HELL IS THIS ADQ CHARGE.WHERE IT CAME FROM.SOMEONE IS IN NEED OF MONEY AND THE BANK IS MAKING US FOOL.THEY DEDUCT MONEY FROM OUR ACCOUNT AS WE ARE FOOLS.MY SISTER WAS NOT WELL AND I THOUGHT THAT THERE IS MONEY IN MY ACCOUNT BUT NEVER KNEW THAT THERE FRAUD OFFICERS HAVE TAKEN OUT MONEY FROM MY BANK.

Dear Blue Dart Team,

I am surprised and shocked to see the inefficiency of Blue Dart Courier Services. My delivery of HDFC Credit Card whose AWB Number is #[protected] was despatched on[protected] and was expected to reach me on[protected]. I also received a sms from the HDFC Bank regarding the same.

I called five times so far from[protected] to[protected] and each time I get the same reply from the customer care employee that it will be delivered soon. It was expected to reach me today between 3 p.m. to 7 p.m. as told by the customer care employee of Blue Dart Courier. But when I called now, she said it will be delivered tomorrow i.e. on[protected] by 12 p.m.

Thus, tired by such promises that it would be delivered soon. I have decided to register my complaint regarding the non-delivery of my HDFC Credit Card.

It is my humble request to you to see to it that my HDFC Credit Card is delivered soon to me, latest by tomorrow. Thus, giving a chance to Blue Dart Courier Services to revive my trust on them.

Kindly feel free to contact me on the given number i.e. [protected] or [protected] for any queries.

Regards,
Deepak Singh Chauhan

I am using hdfc bank credit card for more than 4 yrs and used to make payments on regular basis as per the statement sent to me. now for last one year i am not getting the statement from the bank. same things i communicated with the branch office but again i am not getting the statement on time. this is crating problem for me to make the payment on time. inspite of any statement received i made payments regular basis for 10 months but for last one month i am not making any payment. i am seeking for full and final settlement.now i am getting threatning from the collection agencies.they are using abusive language and harassing me mentaly.

Amount 25 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this....