[Resolved] HDFC Bank — Threatening & Harassing Phone calls

kaustabh.chakraborty

from Jaipur, Rajasthan

Address:

West Tripura, Tripura

Respected Sir/Madam

My name is Kaustabh Chakraborty.I got a pre approved personal loan of Rs.80,000 LOAN A/C 14203299 on 1/12/2008 from HDFC Bank DLF PHASE I Bramch.At that time I was in working in AEGIS Gurgaon.But in the month of June 2009 I lost my job.Since then till today I am unemployed as a result I couldnot pay my loan EMI at due time.Since then me and my other family members are receiving abusive calls from the HDFC collections Department. Now I give private coaching with which I am unable to pay the monthly EMI of Rs. 3093. Then I received a call from some 3rd party at the January 2012 stating that considering my situation I have to pay Rs. 1000 /month & I have been paying since then.But by the middle of august someone called me and said that no money has been depoisited on the loan account as the credit card department put a hold on that account. Then a week back a person named Ajit from the HDFC collections Department said that while depositing the money I have to call him and he will send a email to the concerned teller and I can deposite Rs.1000 directly in my loan account.I agreed to that.But unfortunale ly I got ill and could not deposite the , so they collection guys called again and started abusing.This is the position of my Person loan accout LOAN A/C 14203299.

On the other hand I had a credit card [protected]. Till June 2009 I used pay the credit card bills on time.But from the very beginning of the credit card the bank never send me my credit card bills on time. I requested them a lot of times to send my bills properly on time but they took no action against this and this thing continued and in the mean time I lost my job and I could not pay the credit card bills. But during February 2012 I recieved a call from the HDFC collections department that I need to deposit at least Rs.500 every month which I am doing since Feb 2012.I have the payment slips but as I was ill so this month i could not deposit the money this month and the calls started again harassing me and my family members.

I gave them an alternate mobile no [protected] to contact me only but they keep calling in our land line phone and started threatening.

So I need your help to solve the issue not to call my Land Line no and stop the abusive and threatening calls.

Please help me on that and as I am unemployed this time so I want your suggestion what to do for the Loan and Credit Card payments.

Thanking you
Kaustabh Chakraborty
Contact No. [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Manoj chopra

from New Delhi, Delhi

Credit Card — THREATING AND HARRASSING ME AND MY FAMILY

ALREADY COMPLAINED TO RBI ALSO TODAY REGARDING THE THREAT WHICH HDFC IS GIVING FROM THE NUMBER 41443976 AND GOING TO TAKE STRICT ACTION

kashish batra

from Patna, Bihar

Credit Card — harressing my family

i am kashish batra want to lodge a complain against the recovery people sent by citi bank for my credit card payment, on 17 jully 2009 4 people out of which one is Mr. puneet said he is the manager from citi bank, and other Mr. Ashish (sr. manager) and two people were like the bouncer heavy built one, came at my house and me and my dad was not there so they harressed my grand mother and my father's sister regarding the money and said that they ll kill me if i wont pay the money and these days my family financial condition is not well even i am unemployed, and i am really tensed that what should i do to...?
please suggest me something...

Hidayath

from Delhi, Delhi

HDFC Credit Card — Harrassing Phone Calls

Hi My Name is Hidayath, I have been getting harassing phone calls from HDFC Credit Card Collections for missing one month payment. I have told them that currently I am out of station and I am JOBLESS, I have no income and I cannot make any payments at-least for the next 3 months. I am not denying the fact that I have to make the payments and I have all the intentions to make the payments however, I need at-least 3 months time to pay every penny that I have spent on my card. Please suggest me a legal way to get out of this problem what should I do and how to proceed further.

Ashish Arya

from Delhi, Delhi

HDFC bank Credit card recovery department is most notorious in the country.

That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers. They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and write off in cibil.

They try to get you into accepting expired settlement letter after which you have no rights. Make sure you make the payment within the written time frame of the settlement letter at all cost

Stay away from HDFC bank for all reasons.

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We undersatnd your concerns and apologize for the inconvenience caused. We will take this up with the concerned teams. Please write to [protected]@hdfcbank.com with your loan account and contact details, details of the calls that you receive and the reference number TTU[protected]. We'll get in touch with you.