HDFC Bank Complaints & Reviews

Hi All,

I spoke to many customer care representatives on 25/08/12 of HDFC bank for doing a purchase (pls refer to the recordings u have). All the representatives assured me that there is a offer on 25th and 26th Aug-12 ie., there is no processing fee and interest on EMI conversions. So I went to and purchased a Jewel at Khazana Jewellery for Rs. 51,628 /- on 25th Aug'12.

But I was shocked that you have charged a processing fee of Rs.5,500 for the purchase.

I then called up your customer care and spoke to Mr. Eshwar (Manager), he said that he cannot do anything.. meaning i have to pay Rs. 5,500/-.

I don't understand what is happening in your bank, u people give us a false commitments and ask us to pay the charges which is totally a injustice..

I also spoke to Mr. Venkatesh of Grievance redressal team, he said that he can't help me.

Kindly help me in solving my issue...

Note: Pls see all my transactions from the date i received the card, i made all the payments ontime...

Regards,
Senthamil Selvan K.
Mobile :[protected]

I used to have a salary account with HDFC when I picked up my first job in Mumbai. Once I quit that job my salary account was automatically converted into a regular account. I was not informed when this was done.As a result the benefits that come with a salary account ceased and new taxes/fees began to be levied. In the meantime I stopped using the account eventhough I did not close it. So, there was no money deposited. Some years later when I depsoited Rupees 50,000 in that account, the bank in one go deducted Rs 4000 from my account without any kind of intimation. All these months I had been also recieving an e-mail bank statement which never reflected that any tax/cess was due to be paid.
My complaint is against this incident where a sum of Rs 4000 was deducted from my account. At no stage was I informed about it. Even at the stage of applying for a new account I was not told that the benefits of a salary account will cease once I stop getting my salary. Now, I want the money to be refunded so I can close my account.

i wanted to withdraw an amount ,of ATM card of (corporation bank) ,card barring no.[protected] of account of corporation bank(mahalakshmi layout) at hdfc atm (nandini layout), firstly i checked the balance it was 1937.36/-, i entered an amount of Rs 1000/-, i fullfilled the required proccess,the amount did not come out , but the amount was deducted in the balance, and showed the balance of Rs 902.36/-, as it is sunday, i am going to lodge a complaint on monday at 10.00 am. The above incidence took place at 11:20 am, sunday

Sir,
I have been receiving several calls from HDFC bank regarding credit cards, personal loans though I have registered for do not disturb 6 months back. From last month they have started calling several times. I have told them several times that i dont intend to take any of their products but they dont understand. Especially in the weekends, i get calls from 7 to 10 times a day. Below are the few numbers that i have

[protected]
[protected]
[protected]
[protected]
[protected]
[protected] (Rajaji Nagar)

Request you to help me on this issue. I have also received calls from Axis bank, Citi bank regarding personal loans, credit cards. But HDFC bank have been calling me every hour

Thanks,
Srinivas

Hi,

Iam Kamala.V i have an account with the HDFC BANK. For the past 2Yrs i dint use net banking so i forgot my customer id. So please let me know the details. My

email Id kamala.[protected]@gmail.com
Account No:[protected]

Please please let me know the details.

Regards,
Kamala.

Hi,

It's very upsetting that no response from HDFC Standard Life regarding my PF amount.
I have worked from Oct 2006 till Sept 2010 and submitted my PF docs in the mon of Apr 2011.
But no response from HDFC Standard Life , I call on the HDFC Standard Life PF Queries no.and spoken to Mr.Laxman explaining the issue but no solution provided.

My HDFC PF No.-8978.
Working period was - Oct 2006 to Sept 2010.


Kindly Pls help and let me know whom to contact next.

Regards,
Meenakshi Pradhan

Dear Sir,

I regsitered PolicyBazar.com in January regarding my Health Insurance and I got Insurance from that site. But after that there are regular calls regarding health insurance / life insurance etc. are coming. I warned them several times but they are keep calling me like 2-3 times every week. I feel very upset when they calling me in working hours. I fed up with these calls.

Kindly do the needful.

Thanks and regards,
Jitender
[protected]

Dear Sir / Madam

MY PF SETTLEMENT FORM WAS SUBMITTED BY THE PREVIOUS COMPANY HDFC BANK LTD ON 09 MAY 2012 .WHEN I CHECKED THE DETAILS IN epfindia.nic.in, THE FOLLOWING DATA IS FEAUTURING UNDER KNOW YOUR CLAIM STATUS,

Claim ID : MHBAN[protected]
Status : CLAIM FORM 10C FOR WITHDRAWAL BENEFIT/SCHEME CERTIFICATE FOR MEMBER ACCOUNT NO MHBAN[protected] HAS BEEN RECEIVED ON 09.05.2012 IS UNDER PROCESS

I HAVEBEEN TRYING TO GET THE STATUS OF MY PF SETTLEMENT THROUGH DIFFERENT EMAILS WHICH IS THERE IN THE SITE.BUT ALL THE SENT MAIL GOT BOUNCED BACK AS THE IDS ARE NOT IN USE.I AM NOT ABLE TO GET ANY FEEDBACK THRO THE SITE.KINDLY DO THE NEEDFUL

REGARDS
ANUSHA K
[protected]
[protected]@yahoo.com

I have a saving account with HDFC bank . Account no [protected].

I have 1 lac Fix deposit on the same account. when i confirm to exit the amount expected amount tell to me by your executive is 1,11,986 Rs . after my request the amount which i received is 1,09,876Rs.........which is having the difference of Rs 2110. this is very huge amount .

Moreover I want to clear two point here:-

1). When i given the request of tenure of 1 yrs 15 day FD then why tenure extended to 2 year...

2). First your executive say there is 1% penalty in prematurity FD amount as i aware that after 1st April 2012 there is no premature penalty on FD as per RBI guide lines than why it has been deducted from my expected maturity amount.

Please help......

Regard's
Naveen Kumar
[protected]

Hi,

A.
I got a call from HDFC bank representative (called Amruta, mob number [protected] and [protected]) in pune about the platinum plus card offer. I told them that i wanted VISA card and not mastercard to which she said yes.
Also she told me many offers like Lifetime free card, buy 1 get 1 ticket offer from bookmyshow, ticketplease which were actually not applicable to the card. I fell prey to these lies and expressed my desire to apply.
In the Application form also I have specifically mentioned VISA and i applied for both the primary and addon card.

I called Amruta and told her my desire to cancel the application as the said offers were not applicable on the card. But she wrongly told me that I would be getting all those offers on my card, a blatant lie!

Now after all this, i got 2 confirmation calls. I have categorically told them to offer me VISA to which they said yes.

Now when I actually got 2 cards, the surprising thing is both of them were mastercards. Also the offers which Amruta told me were not applicable on that card.

B.
By seeing this, I immediately called the call center number[protected] and told them to change my franchiser to VISA. They told me that my request would be processed. But after 2 weeks also, when i called them up to check the status of my request, they said I had to apply for that!!!

C.
This was something that really irritated me and I chose to cancel the card. Again they blocked my card temporarily saying i needed to write a cancellation letter to them. And the following week they have imposed annual fee in my first Lifetime free credit card statement!!!

All these A, B, C things leave me with a conclusion that HDFC Bank employs full time liars who do wrong practices in their marketing of a card. This is very serious issue. I have finally written a letter to them notifying about the cancellation of my credit card.

(Ref No. 'HBL=[protected]' and request number [protected])

Dear Sir,

Today I have received a call posing as a IRDA representative and informing me that I have received the bonus amount and they want to release the same. The phone call was made from mobile No.[protected]. They are claiming that I have received the bonus on my policy of HDFC which was taken 1-2 year back. I have refused to give the personal details.

How such call can be made by the persons ? How these people get the details of our policy ?

Please take up the matter and inform all concern whether these calls are genuine or fake.

HDFC LIFE IS UPLOADING FAKE COMMENTS


I made a complaint a month ago regarding my insurance policy no.12773916 but till now my problem is not solved...They called my from head office and asked me about the complaint and i told them whats my problem....then after a week a person called from chennai and asked about it again i told the same...He said he will call back within 15mins but till now that 15mins neva came but its 3 days over.....

I want to close this DUPLICATE CHEAT INSURANCE soon.....But if they did not answer me then i have to go extreme legally.....

My Name D.Deshakumar Mob.No. [protected] / [protected]

"hdfc life has give a fake comment that the have sent me a conformation letter on 13th to me"

Till now i didnt receive anyyyyyyyyy bldy conformation letter from HDFC LIE INSURANCE

I am repeatedly getting annoying marketing calls ( for credit cards) from HDFC bank despite being registered for ' Do not Disturb' with Airtel. I have calle up the customer service number of Airtel and lodged formal complaints several times but there is no respite from such annoying calls from HDFC. Everytime a register a complaint, i get a complaint number and a TAT of 4 days. After 4 days, i usually get an SMS from Airtel informing me that a ' show cause notice' has been served to HDFC bank. There are no calls for a period of 15 to 20 days and then they start again. Please do something about it.

Dear Sir/Madam,

My name is Swapna Atti, My HDFC Saving Account No. is [protected], My Branch Name and

Address: GROUND FLOOR, KALPAVRUSKHA ADJ LAXMI HYUNDAI SHOW ROOM, HIMAYATNAGAR MAIN ROAD,

HYDERABAD, AP 500029.

Sir/Madam My balance got deducted around Rs. 949.91/- (280.90/- for may2012 and 393.26/-

for APR2012 and 275.75/- for MAR2012) from my Savings account without my information. I am

using this account from last 6 Years. So please help me on this issue and revert my

balance.


Thanks and Regards,

Swapna A.

Sir
I have taken house loan from HDFC and want my incometax certificate..on 3.9.12 I firstly approached to defence colony branch where they refuse to listen me and send me to green park branch....I went to the branch but they also not able to help me and send me to their another branch near green park ...I have taken a token No PA080 at 01:08 PM after waiting more than 20 min I went to counter no 01...wherer the employee was not able to handle my problem correctly and she told me to go Munirka branch for SOA...I asked her for the address of said branch but she refuse to help me...my 4 hrs has been spend of no use ...still I have no SOA...if these are the services by HDFC....I am sorry to say about consumer guidance and care is at very low level.....

This was very well planned & executed trap by a grup o[censored]nscruplous sales

staff trying to increase their sales figures & their commission at the

expense o[censored]nsuspecting customers.
I recd a call from the HDFC call

centre in Delhi from Someone claiming to be Dr DK Sharma & trying to

convince me that he was in a top position in HDFC SLIC & had special powers

to give special benefits & that he was promoting a policy as it was some

tenth anniversary of the Hyderabad branch of HDFC SLIC.
According to which

after payment of Rs 60,000/- annually for the next seven years I would be

given a complimentary family medical insurance for my family which would be

valid until my age of seventy years. Similarly a policy for my mother

comprising of Rs 60,000/- for seven years would fetch a medical insurance

valid till her age of 70 years. There was also some additional bonus

attached & reduction in payment. The offered policy sounded very nice & had

only benefits. There was no reason to doubt as I was being guided by HDFC

SLIC which I had always trusted.

But the trap was well laid. I was told that some Ms Shweta would call &

explain the terms of the policy & I should not disclose the additional

benefits that were given. I was told that she would ask me if I was given

any additional benefits & I must answer in the negative. This I was

supposed to do bcoz I was made to believe that the call centre personnel

are friendly with field sales staff who are not given these powers of

offering additional benefits. If the field staff come to know about the

additional beneftits then I would stand to lose my benefits. A few minutes

after these instructions just as I was told Ms Shweta called rom the HDFC

SLIC call centre.I was foolish enough to fall into the trap. My voice was

recorded while accepting the normal poliy features. I have five policies of

HDFC SLIC, but never before did I receive a call from the call



centre

asking whether I had been offered any additional benefits. I had foolishly

said that I had not recd any additional benefits.
I have been conned by a group of people working for HDFC itself. After

waiting for over two months for the medical insurance & nothing arrived, I

decided to complain to HDFC SLIC. I only rcd a letter from the complaint

redressal that I have bought the policy after being informed the features &

the free look period has expired, hence my policy cannot be refunded. They

told me that my voice has been recorded accepting the normal features. I

had given details of all people involved in the racket, but no action was

taken.



I cannot believe that I have been conned by my most trusted

organisation, HDFC as whole & HDFC SLIC.
I have been a customer of HDFC for the last 12 years using their

services for all my financial, banking & insurance needs. I never suspected

that an oragnisation that I held in such high regard would cheat me & trap

me into investing in such policies which I am really interested in. I feel

it is a scam in which people from HDFC are aware (if not involved) right to

the topmost level. Such wrong practices do not go a long way in building

consumer faith. I want to warn HDFC that if my money is not refunded I will

put up my complaint on every website available so that people know what

sort of cheats they are dealing with. I also want to inform HDFC SLIC that

I will take recourse to every option available to get back my money &

inform all my NRI brethren of the dangers associated with dealing with HDFC

& that their hard earned money is no longer safe with such con companies

around. If my case is not sorted out I will end all my association with

HDFC bank & HDFC SLIC & HDFC loans. I will surrender all my policies,

transfer my loans & shut down my account, no matter what the financial

losses to me.

hi there

its been three days and these HDFC guys are so slow to revert back my money (Rs: 20000)

Name: Anand Yedugani
A/C no: [protected]

do it asap i have been said its gonna take 1 hrs and its now 3 days... please am in emergency need to transfer amount to my parents...

why you people taking so much time to revert back my money....

on[protected] Saturday your Branch Name: East Maredpally they have put a mail to revert my money asap... are you guys so late...

Anand Y

Hi,

This to bring to every one's notice that I have been cheated by HDFC credit card department. The events have been recited below in a chronological sequence:
My Name: T S Sharat
Credit Card no:. 5243 XXXX XXXX 3521
Facts:
1. June 12the, 2012: My credit card bill is generated and thee statement in sent to me via. email.
2. Unfortunately, I missed (first time in 2 years) thee due date (1st July, 2012) for paying thee minimum amount due.
3. July 13the: I bought Samsung S III phone from "The Mobile Store" for RS. 38,999 under a 6 monthe "interest free" EMI scheme using HDFC Credit card. The transaction was successful and I even got a call from thee HDFC credit card department confirming thee transaction.
4. July 16the: I received a call from HDFC credit card department. The telecaller informed me theat my credit card has been locked and thee transaction processed on July 13the will not be honoured. The merchant (mobile store) will not receive thee money when theey would claim it. I need to make a payment of thee minimum amount due as on 16the July. The caller also informed me theat thee credit card had been locked on 13the and will be unlocked once I make thee payment. The caller also informed me theat thee amount of Rs. 38,999 was reflected in my current outstanding balance and will be converted to 6 monthes -EMI's as per thee scheme once I make thee payment of minimum balance due.
5. July 16the: I made a payment of thee minimum amount due as per thee statement to save myself thee embarrassment of a dishonoured transaction and also to avail thee 6 monthe EMI scheme as I could never afford thee phone otheerwise.
6. Aug 12the: I received thee bill for thee monthe of July which reflected Rs. 38,999 as a one time transaction and I did not get any EMI based scheme at all as promised by thee telecaller.
7. Aug 25the: I called up thee customer care department of HDFC and informed theem of thee discrepancy. They registered thee grievance and promised to get back withe a solution withein 3-4 days. They never got back.
8. Aug 31st: I called up thee customer care department of HDFC again and requested for an update. They told me to wait for 2-3 days during which time, theey will get back withe an update.
9. Sep 3rd: I have not received any update or call regarding thee status of thee complaint/grievance.

My statement and credit card account reflects thee complete amount of Rs. 38,999 and I feel cheated by HDFC bank. I have no clue how would I be able to pay thee interests based on thee current outstanding bill; and I would have never bought thee phone had I known of thee intentions of thee Bank.
The merchant had claimed thee amount and got thee same from HDFC.

Please help me.

best regards,
Sharat

Respected Sir/Madam,

I have applied for personal loan in HDFC bank from New Delhi as per their telephonic call. And now they are not responding one time also. They does not answer my telephonic call from last one month. Please take action on them.

For More Details pls contact me on as following:
Niraj Bavadia
+91 [protected]


Thanks & Regards,

Niraj Bavadia

Dear Sir/Madam ,

I have forgot my Credit card PIN. So Please send me credit card PIN on my registered mobile no. or email ID.

Thank you.