HDFC Bank Complaints & Reviews

HI, I had applied for an HDFC credit card online sometime on the 3rd week of feb 2009. I believe somebody from HDFC called up for some details from[protected] and sent a person to collect my identification documents with included PAN card, office ID, driving licence and salary statement all with my signature and I also signed on an empty HDFC credit card form as they said that they would fill it up themselves to save me the time. I believe they called me a couple of times from that number but now after about 22 days when I try it again it is disconnected. I am a quite concerned about the misuse of my document details and would like to have my documents and/or know that they have been recieved by HDFC. I have no idea if the people who collected these details were authentic.

thanks

Sonya

My house registery was held on 31st Dec., 2008. Today is 18th March 2009. We took home loan from HDFC Bank. We need xerox copy of my registery. But The banker's person said that we dont receive your registery from registrar office till date. we called them many times to registrar office. every time they could not reach there. first time he told that he is ill. second time he was out of station. we take 10 to 15 leave from office for this purpose. but till date i could not received my xerox copy. i need that for electricity & water connection.

if here is any person who can solve my problem so please help me.
WE are from middle class family. we cant take more leaves.
what i do

Dear Sir/Madam

This is to bring to your kind notice that I was apply for car loan to HDFC Bank, but now I m received a message form bank that my name is show your CIBIL Organization, I am shocked to received this message cause I have done my all formalities and all dues with the all my banks with which i am working and worked.

There is I m requesting to you kindly provide me the details which bank is complaint against me and why. My all details are as under which are helps you to do the same.

the control number-38, 81, 40, 446
Name: Gurpreet Singh
My pan card No-AUDPS1355D
Address
HOUSE NO 3656/1A, ST NO. 14
NEW JANTA NAGAR, DABA ROAD
LUDHIANA(PUNJAB)
You are requested to please do the needful, I shall be very thankful to you for this act.

Thankig You.
Yours truly,
Gurpreet Singh
[protected]

My family has been receiving threatening calls since this morning from telephone no. 30966816 from a person who claims his name is aakash and is calling from hdfc bank. aakash has also called me up on my mobile telling me that one yadav kanchan has taken a loan from your bank giving my reference and that yadav kanchan has defaulted on his payment and as such if i dont pay up he will send some goons to my residence to recover the same.

Pl clarify the following:
1. Is the telephone number as stated above belongs to / represents hdfc bank
2. Is aakash an employee / represantative of hdfc bank
3. Does hdfc bank give loans just on the basis of references?

I had also today received a call from one ms shikha of your bank from telephone no.[protected] at around 1 pm which i was unable to answer. i hv since spoken to shikha at around 6.30 pm wherein i had informed her about the above. she had said that she would look into the matter and revert back in 10 - 15 minutes. having not received any communication from her till about 8.30 pm, i again called her up was surpirsed to hear that as per your back records there was no call made to my mobile from the number[protected]. when i informed her that my mobile record shows that there was a call made from the said number she promised that she would again look into the matter and revert within 15 minutes. i hv not received any call as yet.

You may take notice that i neither have any credit card nor have i taken any loan from hdfc bank.
I will be lodging a police complaint tomorrow for the threat to my family from your employee / represantative - aakash.
You may also be advised that a copy of this mail is being forwarded to the media.

Regards
Darshan Desai

In year 2005 a credit card was issued to me with miss informed facts.
After two months they came up with a payment of some[protected] rs. against my usage of 4700 aprox.
Where as I had asked the agent to mark an auto credit transfer facility from my saving account in HDFC bank.
I cleared the actual payment of 4700 (aprox.) and asked the agent give full & final receipt of the all dues clear certificate.
This was done.
After that every six months HDFC used to wake up and ask for the balance payment.
I tried wasting every time few hours to explain the situation to every body in the department.
This time after 4 years they again called me for the same.
I was disturbed beyond the words could explain with decency.
I want to put up a harassment complaint against the HDFC credit card department.
I don't know where to do that to set things right.

Pls help me nail down the miscreants named HDFC collection agents.

Hi, This Aliyah from delhi, Hdfc executive with name Richa having contact no[protected] used to call me and finally convienced me tot ake bajaj allianze mediclaim, she gave me false commitments to take this mediclaim.when i registered with this policy, few days later i came to know these all was false commitments.i called hdfc customer care, where different ppl was picking phone and saying different things.as i already made payment (E.M.I) for 1st month i was helpless.then i made request to cancel this msediclaim on 2nd of march.even after cancellation request
i got Credit card stmt having EMI of this mediclaim .
again i made call to Hdfc Cutomer care, once gain they were unable to give any corret information.
All Hdfc executives made false commitments and improper knowledge..i dnt know how they are helping customer
please let me know if i will not pay this EMI against mediclaim then is there will be any intrest rate charge for this.as cancellation process will take 20-25 days and my credit card paymet due date is 4th April 09.

IMMEDIATE AND URGENT.

From; [protected]@rediffmail.com or [protected]@gmail.com

To HDFC Delhi Road Rohtak.

Sub. Crediting the amount of Rs, 2, 25, 373/- of Che.No.333122 dt.7.10.02

Ref. Deposit Chit dated 9/10/02 of Che.No.333122 dt.7.10.02.
Respected Sir,
Most respectfully I submit as under for your kind and sympathetic consideration :-
On 9/10/02, vide deposit Chit dated 9/10/02, I deposited Che.No.333122 dt.7.10.02 of amount of Rs, 2, 25, 373/-, in the HDFC Bank LTD, K.G.Road, C. Place N.Delhi
but till date it has not been credited in to my Account No.[protected] .
My customer Id. No. is Cust.ID:2984916. The Branch (where account is held) ; is the HDFC Bank LTD., Rohtak-Haryana 401-402, Model Town Delhi Road Rohtak-124001.

Please credit the aforesaid amount of aforesaid cheque in my aforesaid account No. with intimation to me without any more delay and oblige.
Thanking you in anticipation

Yours faithfully,

(Sukh Dev Narang )
The Applicant/complainant.
Present address:--
S.D.Narang
S/O Late Sh. Tek Chand Narang
C/O Kothi No.198- L, Model Town,
Rohtak-124001.
Ph.No.01262/210280
E-mail:[protected]@rediffmail.com
Or [protected]@gmail.com
N.B. My this application does not bear my initial because it is computer
Generated document.

My parents acquired a home loan from Centurion Bank of Punjab Limited - for :

Term: 180months
Amount Sanctioned: Rs.12, 59, 868/-
Rate of Interest : 10.00% floating
Date: 6th April 2005

This loan was then sold to HDFC bank home loans and after paying this for almost 4 years with monthly payment for Rs.13224/- - we receive letters showing our principal amount as:

Term: 257 months
New EMI: Rs.13833/-
Principal Remaining Balance: Rs.11, 68, 954-
Interest Rate: 12.75% floating

we have been getting collections calls, which are like harassment because we are never late on pymnts and also they dont clear anything as to why tem is increasing but amount of EMI is high and principal balance is increasing!
What should be our immediate step?

We have also ordered for transaction history, but what should we do about the principal balnce? They havent cleared anything on that?

Hi Everybody

I am a regular customer of HDFC Bank, I am using its Credit card from over 6 months,
but in this period, I have never received my card statement, phone banking support is so customer care is so uncaring that they never replied, when I complained them on phone banking. I am seriously thinking about closing all my dealings with them

from:-
a frustrated customer

I my shop hdfc bank edc machine 12 month ago.
This time you have no rent for this.
but after 9 month bank cut charge 395 every month
what can i do for this?
pls tell me

Hi,

I have a credit card from HDFC Bank[protected].I Pay minimum amount every month.Last month the recovery team called and i told I want to settle the account and let me know the amount.The recovery agent called me and said that I will call you in 3 days.But he did not call.I tried to reach them and was promised that they will call some department in Chennai and will let me know.Now they have held my savings account for Rs.20, 625 without informing me.They cannot do this.Without my knowledge they cannot debit my account.Please help me to recover my amount and also I would like to have a fair settlement.I want compensation from the bank for the inconvenience that they have caused to me.Please let the bank agents reach me at [protected].
The following are details of my savings account.
Name and Holding Pattern NAVAL BHAGWATSINGH BORA (Sole Owner)
Currency INDIAN RUPEES
Balance 26644.73
Hold Funds 20625.42
Uncleared Funds 0.00
Overdraft Limit 0.00
Amount to be Swept In 0.00
Available Balance 6019.31

1) Once payment is done, customer is forgoten
2) Promised to send email the same day, not reached even 5 days later. When will hard copy reach?
3) Hopeless customer service.
4) Cash payment when in recovery division is possible, but other not.
5) Statements are sent to my doorstep: my doorstep according to them is my MNC where i work.

I had used a total Amount of Rs.600/- from the HDFC credit card for movie ticket purchase. It was my bad luck that I used the card and I didnt have a direct source to pay this amount back. The bank had my email id and my cell number. But never did i get any message saying that your outstanding payment till date is so and so. There were many calls asking me if i needed another credit card. I asked those people if anyone could collect cash payment from me coz i dont have a cheque book. They said that is not possible. The helpline was always busy whenever i tried.

Having got no statement and no message or call for almost 6 months, suddenly i get a call from the claims and recovery dept, Bangalore, Airport Road Division from one Mr. Karan. He said I need to pay an amount of Rs. 3715 for the credit card. After 15 mins again he called. Next day morning he called. That day he was ready to send a person to collect cash which was not possible before. To collect 600 a person cant come, but to collect 3715 a person can. There were some calls made, till i reached the office to pay the amount. I paid the entire amount and got the settlement letter. He showed me some sheet wherein some amounts were der as to how my amount came to 3715. But to send the same thing thru mail, has taken him so many days. I asked for a mail having the details of how my amount came to so much and a NOC to help for income tax. That was last friday. Monday i gave a call to remind them. Tuesday also i did. But Mr. Karan is not there at his seat always. Previously it was him who picked up the call everytime i called(quite a number) Friday again I gave a call and they said they are sending it. How am I to believe them?
The mail which was supposed to reach me after some time on saturday 07/03/2009 has not reached me till 13/03/2009. If a mail doesnt reach, when should i expect that a hardcopy of the same will reach? And after the payment no call at all.
Is this the customer service they provide?

I had a HDFC bank account in the statesman house branch, kolkata.The account was a centurion bank of punjab account before it was taken over by HDFC bank.

Th reason I had the account created at all was that I wanted a demat account.I could not get a demat account with the bank I normally use as there was a slight spelling mistake of my name in my PAN card.The centurion bank agent assured me that that would not be a problem with his bank and I would easily get a demat account there and for that I needed a savings account there first.

I subsequently understood that there was no way a demat account would be created and it was just a trick to get me to create a savings account(the concerned bank agent fobbed me off constantly after that).

At the time of account creation I was told to deposit a minimum balance amount of Rs 5000.There was no mention of ATM card charges to by the agent nor was any such charge collected by the bank at the time of account creation.Note that the time of account creation was the end of january, 2008

Due to various personal issues I could not take up this for almost a year.I however expected the balance in my account to be the same or a little more(due to interest accumulation) than Rs 5000.
When I recently went to close the account I discovered that on March of 2008 they had levied an ATM card charge of Rs 115, which in turn brought down the balance to less than Rs 5000(minimum balance) which in turn attracted "non maintenance of minimum balance" charges of Rs 660 each quarter.the charges for 2 quarters had been deducted.

Note that no statement from the bank(since account creation) had come meanwhile to alert me about the state of my balance.Since they did not collect the ATM card charges at the time of account creation nor was I informed of the pending charges afterwards by stements etc., I think the whole procedure to be unfair to me.

For reference my HDFC bank account which I closed recently(on 9/3/2009) is [protected]

DEAR SIR

I HAVE DEPOSITED A CHEQUE OF BANK OF BARODA IN HDFC BANK BUT CHEQUE IS NOT CREDITED IN MY ACCOUNT DUE TO SOME SIGN MISMACH, I WOULD LIKE COMPLAINT ABOUT THE HDFC BANK BECAUSE THEY HAVE LOST MY CHEQUE

SO PLEASE TAKE A FURTHER ACTION

SUSHIL
[protected]

http://groups.yahoo.com/group/against-HDFC-injustice/

I am also a victim to this. Lets group and do a Dharna in front of HDFC bank. We should have banner against HDFC and also against Congress party who heads center. They have the power to control such a thing(via RBI actions/measures), but they are not doing so, since they are eating money from private banks. Let regroup and put up a big rally. I have created a group here, please enroll. The name is http://groups.yahoo.com/group/against-HDFC-injustice/
My name is Anil and I live in Bangalore. Let plan to group up and have a rally to protest. Please read the message on the above group and provide your ideas aswell. Again you can reach me at: Reach me at [protected]@gmail.com.

Hello Sir/Madam,

I would like to register a formal complain against HDFC bank regarding the interest rates of home loans. When RBI used to increase the CRR, repo and reverse repo rates the very same day HDFC used to increase their rates by same bps.
When RBI started descreasing their rates, not a single rate cut benifit has been passed on to their existing customers. From the levels in June/July there has been a drop in the key interest rates of more than 3 percent, still no changes to the home loan interest rates.

Secondly while taking the loan, their "so-called" sales executives used to talk all great things about HDFC and its transperency. Nowadays they refuse to talk to us.

Thanks in advance.

Regards,
Sanjay

Date 09 Mar2009
To,
The Branch Manager,
HDFC Standard Life Insurance Co. Ltd.
Chandrapur Maharashtra.
Sub Complaint about Misguiding for three years about the policy. Policy No. 10544471 HDFC Unit Linked Young Star Plan
Dear Sir
I had purchased your Policy as mentioned in subject, three years back. Date of commencement of policy 13th March 2006. Rs. 15, 000 =00 per year for three years I had given you. At the time of sale, it was told that, I will get back Rs. 45, 000/- + 10 percent interest on the amount, though the policy is depend upon MARKET SITUATION. Your FUND MANAGERS will manage our account, and no NEGATIVE GROWTH will be shown.
After one year completion, it was told that your income will increase from next year; we are not showing any NEGATIVE GROWTH.
After 2nd year completion the same story was repeated. At the time of 3rd premium payment it was told by Mr. Vipin Siyal the then Asst Branch Manager that I will get 50 percent of the amount after three years completion and 50 percent will get after completion 15 years.
After 3rd year completion, I am shocked to listen that, I can take out only Rs. 1000=00.
For last three years there is no COMMUNICATION from your side that FUNDS are not getting MANAGED properly by your so called FUND MANAGERS.
After three years completion if you are telling me that, there is COMPLETE NEGATIVE GROWTH in my account, then sorry to say I am not going to LISTEN.
This is the COMPLETE CASE OF CHEATING by you to yours customers.
Please RETURN my complete Rs. 45, 000=00 + 10 percent interest on the same. I am not ready to bear the LOSS of my HARD EARN MONEY because of your INCAPABILITIES. Please note.
I had given complaint to your BRANCH OFFICE at Chandrapur on 02, Mar 2009, still there was no communication from your side. Please note I want YOUR ACTION TODAY itself.
Your EARLIEST ACTION WILL BE HIGHLY APPRECIATED.
Regards
S. R. Kanadey [protected]

Dear Sir/Madam
Today when I was going to my office in my official cab at 3:55p.m. i got the message from HDFC Bank that a transaction of 12, 000/ happenned at 3:54p.m. online on indiaideas.comlimited. i never did any transaction and the card is with me. I called Bank and blocked my card with all my add-ons and faxed the incident at their Fax.
Please, take care.
Lalit Kr.sharma
[protected]

This is Suresh Kumar M.I am working for an MNC company in SJR ipark Whitefield. I usually withdraw cash from the CorpBank ATM present in this location using my HDFC Debit card. When I withdrew cash on 23/02/2009 my Total balance as of 23/02/09 was 1, 257.27/- but when I drew 100/- out of my account my balance came down to 957.27/- which actually is supposed to be 1157.27/-.The next when I drew cash from the same CorpBank ATM my Total available balance had increased from 957.27/- to 1057.27/-, however, when I drew another 200/- at that time my available balance came down to 757.27/- from 1057.27/-.There has been a difference of 200/-.Withdrew cash again in the same ATM to find if the amount has been credited back but found that it was not credited back and the balance was 757.27/-.

Dear Sir/Madam,


This is to inform you that, I was already paid my dues include waive off amt Rs.4286 in November onwards to Hdfcbank credit card dept after that I was spoken to HDFCBANK Debt customer care dept no[protected]/25300422/25300423 everyday since november onwards but they were given me NOC LETTER from mumbai and chennai but they were not given list to CIBIL Dept yet, why i don't know? i'm getting very troble when i was applied Personal loan, even everyday i was sending mail to them and getting same answer from Hdfcbank card dept that we were already send your fresh list or given my name to cibil list than why my name is not deleting from their list, please take the some action or provide me what i do for the same? My Creidt card no is . [protected]

Kindlt do the needful and oblige