[Resolved]  HP Compaq Laptop — avoiding free gift redemption

I have purchased a compaq laptop model V3604 TU on 30.11.07. With the purchase a free gift of cordless headphone was to be supplied. For the gift the registration was required to be done on hp promotion website. I did the registration part and got the confirmation on my mail that the headphone will be supplied on sending some documents and a demend draft of Rs. 800/-. I had sent all the required documents and the draft of Rs.800 in the second week of december. A redemption code was also given to me on the same mail to claim the gift. Now they have returned my draft with a letter which says that quote"we would like to inform you that we have received the hard copies of claim for the free gift offer on purchase of HP pavillion/compaq presario notebook. This is to confirm that we are unable to process your claim due to the reason mentioned below.Your claim documents are being returned to you along with this letter. Amount is wrong Rs 600/= received only." Although they have returned my draft and still say that they have received Rs.600/= only but they will not process my claim and not send my gift. On enquiry over telephone they say that what was written in the mail sent by them is irrelevant. now they will not send me the free gift. Instead they will give me a different gift which they have not disclosed in the letter and for which i have to send a different draft of Rs.600/-. All these information has been verbal only . They will not intimate this change in status in writting. It seems that HP compaq people are doing only fraud not intending to give the free gift. If they cannot provide the free gift they should shamelessly accept this . They are only cheating the customers. Kindly take up the matter with the concerned company
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Aug 13, 2020
Complaint marked as Resolved 
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When I turn on my laptop initially it displays 'HP INVENT' then shows 'NTLDR is missing please press ctrl+alt+del to restart' and when I press these keys it restarts and again it shows the same note.
Please suggest me what should I do.
when i insert XP cd or any custom cd for format
than it comes the message the hard disk was not found.
so, my laptop is not working .
can u give me the contact no & also give me the address of compaq service center.
the information of my laptop :
model no- presario C500
S/R no- CND6522DJY
servive- C501TU
invoice no- NCS[protected]
sir,
i had purchased a compaq lappi on 1 oct. 2007. now the batterybackup is less than 20 minutes. i have reported to allahabad compaq service center on 24 sept. 2008. But they are not changing battery, i am not satisfied with their reasons. please solve my problem.

Compaq laptop — free gift

i have purchased compaq laptop, i send documents for free gift headphone till 1month but i have no reply from u

Laptop — free gift

i ve purchased a loptop in last yr september...but i ve not received the free gift yet thats a tv tuner card ... i had send a cheque to the hp redemption cell ...but due to some problems in my account the cheque was not cleared ... so please tell me wats the procedure again ffor me...
thanks
I had sent the DD for the free gift more than 3 months ago.

When I emailed them 2 months after sending the DD and other documents, they replied saying that my free gift has been approved and I'd get it in 2-3 weeks.

It's been 5 weeks since their reply now, so I contacted them again...but this time they're not responding.

Has anyone received the free gift or is this some sort of a scam? The customer service is pathetic for a big company such as Compaq.
I think the Hp service is worst. I have never seen such a service in my whole life. I suggest not buy HP product. I have purchased a laptop and the offer ( wifi music receiver). I have sent the draft on 30/05/2008 via courier and same was approved.On 7/29/08 you said 2 or 3 weeks more and today is 10/10/08.

Please do something if anyone can do.
[protected]@yahoo.com
I have purchased a compaq Presario C772TU (DC T2370 1.73, 2 gb, 160hd laptop, from Pathania Infotech System Ner chowk Distt. Mandi Himachal Pradesh. but entitled to get a wifi music receiver, i have send D.D. of rs 500/- along with all the documents, i have been confirmed through mail that all my claimed documents is accepted and the gifts send to me within 6 weeks, but almost 4 months passed but still i have not received my gifts.
hi sir/madam,

hi sir i had purchased compaq laptop on 03-july-2008. then i registrated on 21 or 22 of july and at that time i missed my product no that means product of china that number is (C N 000000) and at time you also offered free gift of WI-MUSIC but till now i m not getting your free gift so i requested to taht please give my free gift and i also summited demand darft for Rs 500 and my DD NUMBER IS "733169"[protected]: 001315 16 ON THE DATE 21-JULY-2008 so i agin requested to taht please give free gift as soon as possible please give me reply answer

vikas parmar
Hi sir,
I am suresh kumar and purchased a laptop of compaq c785tu and i have installed window xp2 but i didnt get graphic cd and still i didnt listen sound how the speakers work and i have searched all the webside but i dint get audio drivers. why are you not providing graphic cd. if i ll buy pc then we get a cd but not with laptop but laptop is costly more then pc so kindly suggest me how can i get graphic cd and audio drivers. please suggest me this is first and last for company
hi sir


i send second time my problem if this time you don't give reply i will not agree with your service so give reply
I submitted the relevant documents along with the demand draft. My redemption code no. is 2CE8133HWJ. I`m yet to receive the Headsets i was promised 5 months after the draft was sent. I now plan to file a complaint against Integrated Marketing Solutions pvt. ltd as well as HP India in a Consumer Court. It just costs Rs.100 to file a case in a consumer court and one can get refunds for legal costs if the case is one. These refunds are generally higher than what we spend in filing the case which is minimal
Sir,
i have purchased a compaq laptopon of model no.c770tuand ihave sent all the necessry documents along with draft of Rs.500, but till now i have not got any responce from your side .So kindly took some nessary steps to solve my problems as soon as possible.
my redemption code is (CLYGEMZGLR).
ADRESS.House no.1, Dograhall jammu&kashmir
Phone no.[protected]

CORDLESS HEADPHONE — CHEATING WITH OUT SENDING MATERIALS

Dear Sir,

The product is dispatched from our side through AFL courier .Buit due to the
sales tax problem in Banglore the product is return to us.So we will
re-dispatch the same & you will receive asap.

Sorry for the inconveniece.

Regards,
Geeta Dhodia
Customer Support Executive
deals4all - Bringing You The Best Hi-Tech Deals
246, Laxmi Plaza, Laxmi Ind. Estate, New Link Rd, Andheri (W), Mumbai,
INDIA - 400 053.

+[protected]
[protected]@deals4all.net
www.deals4all.net
Customer Care (09.00 to 18.00 hrs) +[protected]





-----Original Message-----
From: [protected]@vsnl.com [mailto:[protected]@vsnl.com]
Sent: Saturday, November 01, 2008 10:44 PM
To: Support
Subject: Re: RE: Thanks for your mail to Support Department of Deals4all

NO I DONT WANT AND I HAVE ALREADY GIVEN THE MAIL AND AGAIN I AM CONFIRMING
THAT I WILL NOT ACCEPT AND I DONT REQUIRE.PLEASE IMMIDIATELY CREDIT THE
MONEY TO MY SBI ACCOUNT
S.M, .GOVINDAN

----- Original Message -----
From: Support <[protected]@deals4all.net>
Date: Saturday, November 1, 2008 2:30 pm
Subject: RE: Thanks for your mail to Support Department of Deals4all
To: [protected]@vsnl.com

>
>
> Dear Sir,
>
>
> Due to some sales tax problem in Banglore the product is retun to
> us.So we
> will re-dispatch the product asap & you will receive the asap.
>
> Sorry for the inconvenience.
>
> Regards,
> Geeta Dhodia
> Customer Support Executive
> deals4all - Bringing You The Best Hi-Tech Deals
> 246, Laxmi Plaza, Laxmi Ind. Estate, New Link Rd, Andheri (W),
> Mumbai, INDIA - 400 053.
>
> +[protected]
> [protected]@deals4all.net
> www.deals4all.net
> Customer Care (09.00 to 18.00 hrs) +[protected]
>
>
>
>
>
> -----Original Message-----
> From: [protected]@vsnl.com [mailto:[protected]@vsnl.com]
> Sent: Saturday, November 01, 2008 10:02 AM
> To: Support
> Cc: >
> Subject: Re: Thanks for your mail to Support Department of Deals4all
>
> Payment for order[protected] has been received. Total charged
> amount is
> Rs.599.
>
>
> I REGRET TO RECEIVE THIS MAIL AFTER MY REMINDER AND IT SHOWS HOW
> EFFICIENTYOU ARE. SINCE IN MY FIRST MAIL IT SELF I HAVE GIVEN THE
> TOTAL MAILS I GOT
> AND IN THAT THE SAME IS THERE. I THINK EVEN SBI IS IN THE CLUTCHES
> OF THE
> SUPPLIER.
>
>
> AGAIN I AM GIVING YOU THE FINAL REMINDER TO CREDIT THE AMOUNT IN
> MY ACCOUNT
> WITH IN FOUR DAYS FROM THIS MAIL. FAILING WHICH I WILL BE FORCED
> TO WRITE
> THE SAME TO FINANCE MINISTER AND TO THE PUBLIC GRIEVANCE CELL
>
> S.M.GOVINDAN
>
> ----- Original Message -----
> From: "Support" <[protected]@deals4all.net>
> To: <[protected]@vsnl.com>
> Sent: Friday, October 31, 2008 6:42 PM
> Subject: RE: Thanks for your mail to Support Department of Deals4all
>
>
>
>
> Dear Sir,
>
> Please provide me the Buyer's order number so I can help you for
> the same.
>
>
> Regards,
> Geeta Dhodia
> Customer Support Executive
> deals4all - Bringing You The Best Hi-Tech Deals
> 246, Laxmi Plaza, Laxmi Ind. Estate, New Link Rd, Andheri (W), Mumbai,
> INDIA - 400 053.
>
> +[protected]
> [protected]@deals4all.net
> www.deals4all.net
> Customer Care (09.00 to 18.00 hrs) +[protected]
>
>
>
>
>
> -----Original Message-----
> From: [protected]@vsnl.com [mailto:[protected]@vsnl.com]
> Sent: Friday, October 31, 2008 12:00 PM
> To: [protected]@deals4all.net
> Subject: Re: Thanks for your mail to Support Department of Deals4all
>
> SECOND REMINDER GIVEN ON 31/10/2008
>
> NO BODY CALLED TILLTO DAY !@ 11.45 A.M.
> ----- Original Message -----
> From: <[protected]@deals4all.net>
> To: <[protected]@vsnl.com>
> Sent: Wednesday, October 29, 2008 3:50 PM
> Subject: Thanks for your mail to Support Department of Deals4all
>
>
> Dear sir,
>
>
> Thanks your mail to Support Department of
> Deals4all, Our
> support team will reply to you very soon.
>
> Phone support:
>[protected]
>
> We need your feedback to improve our quality of
> service.
> From,
> Deals4all
>
>
>
>
>
>
>
>
>

S.M.GOVINDAN
Sir Mam,
I purchased A laptop 15 Days ago.But i m facing the problem of "not chargeing " of this laptop.what problem may be there. and what is the solution of this...
Dear sir/mam,
please send a compaq engineer at my home or call me.

Sunit Negi
[protected]
sir, madam
i have not found my free gift yet but i have claim for this gift in march 2008 so sir wat is this this time wi-fi music reciver is free with this laptop thn sir what should i do...? plzz send me mail ...n i hv mistake in dvd writer also & i went for this complain at service center but they says me that u hv not matching dvd writer by this laptop then wat should i do my
model no:-presario c755tu
so.no.-cnd807069b
and sir my case id for dvd writer is[protected] so plz check it and tell me what is this or i will go in consumer court
thank you
sir,
my compaq laptop with S/n-cnd81406c1 and P/n-ku764pa#acj do not have the recovery disc. kindly mail the recovery dis to the following.
okit palling .
MIDc, hinjewadi, pune, rajiv gandhi infotech campus. symbiosis, D-hostel room no. 911.
Maharashtra. 411057
sir i have purchase a compaq laptop C738TU on 12 feb 2008 from Logic pc world in gorakhpur, and i have some problem related to audio system from 12 feb 2008.

my mic is not working so i can't talk to anybody on line or i can't make recording ..
and after connecting head phone my lapto laudspeaker is also working??

so please tell me solution of these problem or send any engineer to correct these problems..

or tell me that what i have to do??
please solve my problem as soon as possible.

hamraj singh
room no-24, Raman Hostel,
MNNIT, ALLAHABAD, 211004
Mob no-[protected]
E-mailid- [protected]@yahoo.com
I have purchased a compaq laptop model[protected] With the purchase a free gift of wi-fi music was to be supplied. For the gift the registration was required to be done on hp promotion website. I did the registration part and got the confirmation on my mail that Dear,

Thank you for registering your product to claim HP Wi-Music Device.



Dear,

Thank you for registering your product to claim HP Wi-Music Device.



Your redemption code is ( KZYRQXPRUE ). Please send below documents to HP Redemption Cell (visit http://www.hp.com/in/laptoppromos).

- A copy of reseller purchase invoice of the eligible system

- Bar coded product serial number sticker (original) pasted on the cardboard packaging.

- Demand Draft / Cheque of Rs. 500 payable at New Delhi towards handling and processing charges).

Thanking you,

HP Redemption Team

-> I send all the above requirement that is A copy of reseller purchase invoice of the eligible system

- Bar coded product serial number sticker (original) pasted on the cardboard packaging.

- Demand Draft / Cheque of Rs. 500 payable at New Delhi towards handling and processing charges).
but still now i have not got any confirmation please reply me on my mail ID

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