HP India Complaints & Reviews

HP India — Free TV Tuner offer

I have parchase HP Pavilion Notebook on 1/06/2007 and later i make a DD of Rs 500 and send it to hpredemptionssolutions cell to clain my free TV Tuner but till date i have not reveived the TV Tuner while a recived a mail from them as mention below.

From: [protected]@solutions-intg.com <[protected]@solutions-intg.com>
Date: Jul 21, 2007 1:24 PM
Subject: Ack. Mail - HP Pavilion Notebook - Free Hauppage TV Tuner Offer - Ref. ID - 308636
To: "[protected]@gmail.com" <[protected]@gmail.com>


Dear Sir/Madam,

Thank You for choosing HP Pavilion Notebook.

We would like to inform you that we have received your claim under the "HP Pavilion Notebook - Free Hauppage TV Tuner" Offer.

We are in the process of validating your claim and once approved your free gift will be dispatched.

Kindly allow 6-8 weeks from the date of hardcopies claim received at Redemption Cell for processing and dispatch of your free Gift.

Assuring the best of our attention & services at all times.

Thanks & regards,
HP Redemption Cell
Phone[protected] Lines)

Hope so you people help me getting my free TV Tuner

Regards

Sayed Imdadali ( India)

i have send all the documents registred my product but still to day after 6 months no reply from hp i hope some body from hp top people will read and help to get the gifts they have collected the money but they are not bothered to send the gifts

gee i also bought a note book and is planning to claim the free tuner!Now i am not so sure

I bought Note Book in Nov.2007 and after a long chase gift was sent in june- which we found defective confirmed by your dealer too.Noe if you like the product back then I wrote either you pay the cost i.e. Rs.500/- or allow me to hand oer it to your dealer with whom I bought your product as I already paid Rs.600/-towards handling and sending this gift to me and further 500/- should not be borne by me as you are suposed to deliver me the gift in good ruuning condition-in which you failed as you your self has admuutted that delay was due to some technical problem with gift hence extra care should have taken - in which you failed as such now returning exp. should be borne by you not by me.
S D Binani
[protected] / [protected]

My name is kunal sharan and i have purchase my notebook in 21, aug, 2007 its a HP Pavillion notebooks PCs. model number dv6502 from sugan computer plaza chennai[protected]. The offer was the apple ipod as gift. now it is aug2008 and i did'nt recieved my gift .i ve send 10-15 mail to u and no reply was came from ur side.Today i m in mumbai and my add is :
kunal sharan
flat-81, A-wing
kalpatru garden
ashok nagar
kandivalli east
mumbai-400101
ph:[protected]

please reply me soon.

i have send all the documents registred my product but still to day after 4 months no reply from hp. . . Would anybody like to know or learn more about cheating business? . . . Here is the answer . . HP!!! Failed to deliver gift items as promised. .. . Bad promise... . Make sure that this kind of things will not arise in future. . . Focus more on customer satisfation. . . Promise only if it can be performed...

dear sir,

this Hp remdeptions company -- solutions integrated ltd, new delhi seems to be a big cheating company ..

They collected Rs.999 by means of dd from in sep 2008, but till date not received the gifts, nor refund of my amount ..

I am planning to go Consumer Court, Pls join hands with me for the same, I[censored]NITED WE STAND FOR THIS CAUSE --- WE CAN TEACH A GOOD LESSON FOR THESE CHEATERS

YOU CAN REACH ME AT EMAIL ID : [protected]@gmail.com

Thanks
Keshav

hello sir,
iam muthukumar i have puchased a HP pavilion Notebook dv5-1102TU from PENTAGON COMPUTER AND PERIPHERALS, MADURAI on 23.10 2008 to get a Kodak Easy Share C813 Camera (8 Mega Pixel, 3X optical Zoom) free. After filling some online requirements procedure got the redemption code -SSM4RL574F on 30.10.2008. Then personnally submitted the necessary documents at HP Redemption Cell counter like photocopy of the original bill, original sticker of the product serial code, redemption code and a cheque of Rs.990/- in favour of Solutions Integrated Marketing Services Pvt Ltd, so kindly request sir when will you send Kodak digitalcam offer.

Thanking you

i bought 1 hp pavillion dv4-1131tx notebook on 2nd dec 2008.
how can i get the free camera on this.

hello
i bought a pavillion dv5 laptop on NOV. 24, 2008 and at that time there was a offer of kodak1013 easy share digicam. i send u all the documents required with a demand draft of 990. u did not send me any response about recieving my documents and didnot send me my digicam yet so please send me any response.

Sir,
I am the same customer, who gave a complaint about the motherboard of laptop two months before.
details of my laptop is-
serial no: 2CE 7180YW3
product : laptop
model no : compaq prasario V3225AU
product no : RY301PA
sir, my laptop has the same complaint again.Earlier it was serviced from 'hp service centre Palarivattam 'by Abi .Now I give my system to NORTECH Infonet pvt.ltd.kottayam .The manager Sunil in nortech inform us that it has the same complaint as that of earlier.now my system is totally dead.But the problem is that, when my system serviced earlier, they did not extend system warrenty.So, Nortech is not ready to service my laptop.They said to me that most of the system in this series have the same complaint and it cannot be solved forever.
sir,
from where I get a solution?I am totally disappointed with this .My all friends laughed to me because of my 'all time complaint laptop'.sir, will you please give me a new lap top?ok?a solution?if you are not able to give any of these, please recieve this system from my hand as a gift.sir, if you cant solve my system complaint for ever, defenitly I will sent it to hp company as a parsel.
After buying this laptop, I am always in trouble.my all works are in pending, money loss, and all.sir, please give me a solution.Please give me a complaintless 'old system' if you can.I should satisfy with it.dont avoid my request sir, please
Hopping your replay and a solution
yours sincerely
ANOOPKUMAR G.
PH:[protected]

sir,
i have purchased a hp pavilion notebook model dv2713tu on 6th of july 2008.The details r as follows:-
serial no:-2CE807582K
REDEMPTION CODE:-2HH3ZBTFQO
PURCHASING DATE:-06/07/08
I have send the documents together with a draft of Rs 500/- on 14/08/08 with draft no:-022597 for tv tuner & wi-fi music system.these free gifts r not been received by me, officially it was said tht they need a time of about 6 weeks but its been almost 16 weekks it seems to tht ur company have the name only but doesnt have proper management

hope u understand the problem

plz do reply soon tht wht is the current position of my gifts

Dear Sir I purchase a hp pavilion laptop from Galaxy infotech, Meerut, U.P., INDIA, in the month of October 2008. I was told that a Kodak Camera will also be supplied in some time. i competed the requred formalities for the same. My redemption code is qg4yewhkcp. Till date i have not received this. Kindly send the product as soon as possible.details are in the attachment.Thanks
Dr. Shiv Raj Singh
A-9, Gagan Enclave
Rohta Road
Meerut, U.P.India
Mobile:91-[protected]

plz gave my camera...
i send a dd of rs 1299...before 10 days.
but i have not recieved a camera...

i lost my software cd for tv tuner .and i want to get that software

Dear Sir I purchase a COMPAQ PRESASRIO MODEL CQ60-104TU, AND I WAS OFFERED A SCHEME OF GETTING A KODAK 9MEGAAPIXEL CAMERA. I HAVE SENT ALL THE DOCUMENTS ALONG WITH A DD OF 1299 TO THE DESIGNATED ADDRESS. BUT I HAVE NOT GOT ANY NEWS OF CONFIRMATION FROM HP ABOUT THE RECEIVAL OF MY DOCUMENTS AND EVEN I HAVE NOT GOT ANY RESPONSE RAGAURDING IN HOW MUCH TIME THE CAM WILL BE DILEVERED TO ME. KINDLY SEE TO IT THAT I GET MY GIFT AS EARLY AS POSSIBLE.
MY REDEMPTION CODE IS UUD8MUKOZ3.
[protected]@yahoo.com

HP Pavillion laptop free gift — defective camera sent as gift

I had purchased an HP pavillion laptop Product Serial No - CNF8315HYJ in November 2008. I received a Kodak 9 megapixel camera from HP after two months. The camera is not working and I had incurred additional expenditure in loading the camera with memory cards. It seems the products being offered as free gifts are not meeting the quality criteria to be sold in the market and hence given as free gifts . It is unethical practice on part of both the companies to engage in such practices.

regards,
Deepali Sharma,
Bangalore

we haven't recieve our gift till now.
Detials - redemption code is ( MF09UVYZ3V).
SN:(S)CND8362CD1
PRODUCT:(1P)FZ736PA

dear sir
This my complaint against H p redemptions cell.They just don"t attend any call.pls do mind .i've aquery.i had purchased a newhp laptop during the new year kodak camera offer i 've send all required data needed.but i've not been informed till now.
thanking you

i have not recieved my digi_camara yet.
when will i get it.
call me soon at [protected]

i have not recieved my digi_camara yet.
when will i get it?
call me soon at [protected]

dear sir
this is my complaint against hp warranty that they provide.i bought a hp laptop hp nx7300 from niharika technologies jalandhar punjab. they ensure me about the 4year warranty af the laptop but they didnt give me even a single proof of 4year warranty nor the warranty card neither they mentioned on the bill.now iam going for the training outside the punjab so in case if i could have a problem there then who will be taking care of the any technical problem without warranty. so i request you to please give me the warranty card of 4 year validity so that i can access it any where in world.
thanking you.
and please reply soon

Dear Sir, 09/05/09
Quality of your after sales service is extremely poor in HP, as my laptop V3424AU has stopped working (overheating & no display) 3 times in last 9 months or so. Presently I have given it to your authorized service center (RT service center, c-scheme) in Jaipur, Rajasthan, India. Their response is highly unsatisfactory & inefficient. They have done nothing since one week (receipt no.0567 dated 04.05.09).
It is strongly urged that either my laptop is replaced immediately; failing which i will approach consumer court.
With regards
Dr Vijay Chadda

From: C/O HP <[protected]@redington.co.in>
To: vijay chadda <[protected]@yahoo.com>
Sent: Thursday, 31 July, 2008 4:06:54 PM
Subject: carepack registration
Dear customer,
Thanks for purchasing carepack from HP. We enrolled you in our valueable vendor list.
We assure our best services and attention at all times.
Please find attached herewith your carepack registration certificate and invoice also
We thank you once again for extending your support on us and expecting the same in future also.
Best Regards

JAISON

MOB:[protected]

LAN:[protected]

Call Agent (Care services sales country Operation)





-----Inline Message Follows-----



HP Care PackTM Services Certificate

Issued To MR.VIJAY CHADDA
D-355, MALVIYA NAGAR
JAIPUR JAIPUR



Ordered Quantity Purchase Date
U4820PE 6/30/2008

Service Description
HP 1y PW PickupRtn Pavilion Notebook SVC





















Kindly refer to the attached pages for Registration Information
For details, see Terms and Conditions document

This Certificate is your official proof of purchase
Please keep it for your records

Page 1 of











Registration Information

Product Serial No. Product Number Product Description HP Care Pack Serial Number Expiry Date
2CE72606CF GN394PA Compaq Presario V3424AU NB PC ALL G0DZIN0026B3 18.01.2010

Sir I had purchase a HP Laptop Model no:Pavilion dv4-1242TX and was assured a Kodak 9.2 Mega Pixel camera as a free gift for which I had sent u a DD of Rs. 1299/- DD No:096235dated 27/02/09 in favour of Solutions Integrated Marketing Service Pvt. Ltd payable at New Delhi its been more then 4 months but we have not yet received our gift Plz contact me on my cell no:[protected] as soon as possible

sir my redemption confirmation no. is [protected] date23/5/09. But my gift is not deliverd yet 20/06/09.please send my gift or please inform my gift status in my mail.

Madarchodon in sabhi ke gift kyon nahi bhejte ho

sir i have purchased hp pavilion 1104tu notebook(sl no. cnf84409lf) on 13th january 2009 in which i dont got my gift of kodak digital camera due to some probleme and my dd came back i m sending a new dd so pls send my gift as soon as possible.

i have not money to buy a camera.so i am seeking help soloving my problem.please send me youe unusabale digital camera for me.thank you very much.

HP Pavilion Notebook — Gift not received even after six months

Dear Sir,
I purchased HP note book model DV 3005 TX in February 2009. I was supposed to receive a Kodak Digital Camera from HP as a free gift. It has been almost six months, but I have not received my free gift. I sent four mail messages to giftredemptionsupport.com as advised by HP. Each time they gave some excuse or the other. But the gift never arrived.
Thanks
Bhaskar Dey

Local service persons (Meerut-UP) are unable to recover the problem. Even they are not technically sound to understand the actual issue of my Laptop

Hi,
I purchased HP Pavilion 2701 TU Laptop on[protected] from Compage Computers Pvt Ltd, Secunderabad.
The battery back up is less than 1 hour. My system getting heated more than the normal.

ANY BODY TO RESPOND, CONSTANTLY CALLING AT [protected]
[protected]


Plz let me knw the warranty of the same

COMPLIANT : CHARGER IS NOT WORKING

DETAILS

p/n KL350PA#ACJ

s/n CNU8112M93

product 6720s


PLZ EXPEDITE .

[protected]

Hi.

I am Vishal Kumar, I have a HP Pavillion dv6767tx notebook.I am facing issue with Webcam, Fan, and DVD writter.

Earlier i was visited to HP service center(RT Outsourcing Services Limited Noida) but Service center team leader said we are

not supporting windows7.That time notebook have only 1 issue with the FAN.But unfortunately team leader(SC) denied to service

my notebook.After a month i visit again to SC then SC people said to me to install Windows 7 now we are supporting Win7.

On[protected] i was submitted my notebook to same SC and they told me we will update you on after 2 days. but no update.

I regularly visit to SC bt no update.

After 5 days they only diagnose and tell me that we requested for three parts(Webcam, Fan, DVD writter).and said after 2 or 3 days

we will replace ur part.After 3 days i vist again to SC then they said we haven't recieved any part fron HP.I regularly visit to SC

but none of the part recieved from SC.Team leader of RT Outsourcing (vikas mann) said i dont know anything HP knows about parts.

On[protected] i took back my notebook in the same condition and they said part is not available in India. After that i regularly visited to service center.

On 15 or 16 feb 2010 my notebook fan has been replaced by the service center. On[protected] i got a call frm updation team named(Suparna) she uapdate me to

part is still on waiting when i recieved the part i will call you back. Then i asked how much time it will take, she said it will take 2-3 days she said part is shipped frm

banglore. And she also told parts was recived and already fix on ur laptop but the parts not working properly i confirm with the (Suparna) she said i m sure but the main

problem is that my notebook is still with me at my home because i already mentioned i taken back my notebook on[protected] so how is it possible to fix on my notebook

that means wrong commitment and wrong updation given to customer from the huge and famous firm HP. On the same day i visit again to service center to ask about parts

service center said i haven't recieved any part from HP. After a long discussion service center said we will replace your DVD writter today itself. Then I call to CCC banglore they said

only 2 parts are ordered by the service center and the 3 part(DVD writter) ordered 5 min before. And the service center people told me your all 3 parts ordered but we haven't recieved.

So tell me what is this who is wrong customer, service center people or HP tell me and clear me. On[protected] i again visit to service center and they replaced my notebook DVD writter.

But still no idea about webcam how much it will take... they said part is not available in any country.so how we can replace ur notebook part they said you need to wait for it.

I am still waiting my some important work still stop without WEBCAM . So tell me the TAT (exact date).Or i have to used my notebook without my WEBCAM. Or if you all people not able to replace

my notebook WEBCAM then take back my laptop and replace the whole unit. So please do it ASAP. And tell me what i have to do after this.

That means i m wrong to purchase ur HP product.If you dont have parts so whats my fault.I i am still working with faulty part of my notebook with too much difficulty.

Now SC dont have any idea about when parts come and my notebook part replace.Tell me the exact date.Or otherwise replace my whole notebook ASAP.

Or otherwise give me the warranty compensation till the all part replaced from the date of submitted.


Thanking you

CASE ID : [protected]-461
S/n no. : CNF8083S4H
P/n no. : KP162PA
SC token id : ND 1538
CCHSAP254968

My details:
email: [protected]@gmail.com
mobile: +91-[protected]

HP Pavilion dv4 Series Entertainment Notebook PC — TILL NOW I HAVEN'T GOT MY OFFER THAT IS VIDEOCON LCD TV

To,

HP Redemption Cell

Date: 26/3/10

c/o Solutions Intergrated Marketing Services pvt. Ltd.
208,2nd Floor .Harsh Bhawan
64-65,Nehru Place,
New Delhi-110019
phone no.[protected]

Subject: complaint regarding delivery of videocon Lcd Tv

Respected sir,

I Mukesh Pratap , a customer bought a HP Pavilion dv4 dated on 15/01/10 from
B 23/70 S2 Anupam Apartment ,Durgakund , VARANASI with booking no.- 29 and serial
number-001448.There was offer regarding Hp pavilion of videocon lcd tv till 20/01/10.
As per terms and condition i filled all necessary information and sent
1- Demand draft of Rs-9000.00 .
2- copy of purchase invoice.
3- bar coded product serial number sticker.

As it has passed more than 2 months,no farther steps were taken till today. I got a message in 1st
week of march that i will receive my delivery within 2 weeks.Till now no information has been sent to us.
so, I kindly request you to please send us information as required to you.



My redemption code is 8IDUE4BSLX.
Delivery is to be done at address given.Please contact us for further information required.



Thanking You.

Mukesh pratap
s-42 state bank colony,
khajuri,varanasi.
pincode:221002
contact no.-[protected]
[protected]


PLEASE GIVE FEEDBACK AS EARLY AS POSSIBLE..

I Biswajit Ghosh, a customer bought a HP Pavilion dv4 dated on 22/12/2009 from
Birbhum Infotec, Bolpur, Birbhum, West Bengal.There was offer regarding Hp pavilion of videocon lcd tv till 20/01/10.
As per terms and condition i filled all necessary information and sent
1- Demand draft of Rs-9000.00 .
2- copy of purchase invoice.
3- bar coded product serial number sticker.

As it has passed more than 2 months, no farther steps were taken till today. I got a message in 1st
week of march that i will receive my delivery within 2 weeks.Till now no information has been sent to us.
so, I kindly request you to please send us information as required to you.

Product Seriol No.-CND945170V, SID-628299



Delivery is to be done at address given.Please contact us for further information required.


Thanks & Regards
Biswajit Ghosh
MOB-[protected], [protected]

hp pavilion dv6 notebook — windows7 dvd

Hi
this is shravan kumar chiluveri.On 2nd march i sent the documents and DD for windows7 dvd.Till now i didnt receive the dvd.when i called the customer care they said the consignment number of
the courier to enquire from bluedart service.when i called them they said it is sent back to delhi.they also said there is no mobile number on the courier and they said my home was locked when they visited it.this is disgusting.
i asked the customer care people to resend it.but they are not doing it.now it is morethan one month.Will i get my dvd?
Please help me out.
My transaction ID:TN014097
My courier consignment number:H68370399


Please reply me.......
My mobile number [protected]

Tumchi aai ghala aani navin scheme display kara

Dear sir,
i have purchased a hp pavilion laptop dv6 on 30/10/2010. It was mentioned there is gift offer(Free gift offer for Diwali). I have sent a Online process to submit claim documents . Copy of Purchase invoice and Bar coded product serial number sticker. Still now i didnt receive any gift.
My Registration code is - 2242605
thank you.
Mr. Jitendra Gosai

My daughter purchased the HP Pavilion notebook laptop, we sent it in three times in a year, she had the computer in her possesion less than a few months, the repair people had it longer than she did.Now her screen is blacking out and they say the warranty is up. I think its a lemon, we even purchased an extended warranty at place of purchase ( WALMART ) they say they wont fix it. HP PAVILIONS are not a good product when they are constantly breaking down ! I smell a LEMON !!! Any advice will be appreciated.

i have a pavilion dm4 that after 1 month the hardrive stop working, and i fix it by myself, cause i live in Brazil and bought i hp notebook on nov 2010 at best buy in Florida -USA, the hp do not have a world wide support like others, and now i can not use the warranty, they said that i have to send the note to America, but they dont know how spensive is to send a note to another country, and i can not use the support in Brazil cause the note is from america, a little advise, be carefull if you are thinking to buy a HP product.

very very slow in process

Sir, My laptop is working very slow. Its name is HP PTOP PAVILLION 15-N018TU(F2C04PA#ACJ)

Photo copier & scanner is not working in printer, model HP MFL 1005

We have a printer model HP MFP 1005 Serial no. CNH8G8RDYZ. PHOTO COPIER & SCANNER IN NOT WORKING.

speaker problem

i have hp 15 notebook r007tx. speakers of laptop give voice of sparkling or earthing type all the time .plz check it

Delay in service

I give my laptop in sevice by date 25/10/13. till date i am not recieving any messages or email.

HP DESKJET INK ADVANTAGE 3545

THOUGH THERE IS SUPPLY INDICATION, PRINTER DOES NOT WORK. V K SINGH AG-73 Nirvana Country Gurgaon Haryana 122 018 CELL : +91 [protected]