[Resolved]  HP Compaq Laptop — avoiding free gift redemption

I have purchased a compaq laptop model V3604 TU on 30.11.07. With the purchase a free gift of cordless headphone was to be supplied. For the gift the registration was required to be done on hp promotion website. I did the registration part and got the confirmation on my mail that the headphone will be supplied on sending some documents and a demend draft of Rs. 800/-. I had sent all the required documents and the draft of Rs.800 in the second week of december. A redemption code was also given to me on the same mail to claim the gift. Now they have returned my draft with a letter which says that quote"we would like to inform you that we have received the hard copies of claim for the free gift offer on purchase of HP pavillion/compaq presario notebook. This is to confirm that we are unable to process your claim due to the reason mentioned below.Your claim documents are being returned to you along with this letter. Amount is wrong Rs 600/= received only." Although they have returned my draft and still say that they have received Rs.600/= only but they will not process my claim and not send my gift. On enquiry over telephone they say that what was written in the mail sent by them is irrelevant. now they will not send me the free gift. Instead they will give me a different gift which they have not disclosed in the letter and for which i have to send a different draft of Rs.600/-. All these information has been verbal only . They will not intimate this change in status in writting. It seems that HP compaq people are doing only fraud not intending to give the free gift. If they cannot provide the free gift they should shamelessly accept this . They are only cheating the customers. Kindly take up the matter with the concerned company
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Aug 13, 2020
Complaint marked as Resolved 
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i have bought a compaq presario laptop on 30 th dec 2008.. for which i will get a philips dvd player cum hometheatre as the redemption gift.. i have registered myself on their site ..i would like to know abt the things which i have to send along with the demand draft to avail the offer... also i want to know where to get my redemption code from, and the address where i have to send the items and the demand draft to get the gift...
Hello
I perchased a laptop of Compaq.Plz tell me that how i can buy that camera which is free with this laptop. My mobile no. is [protected].Plz call me and tell me what should i do for that.

THANKS
I have lost my laptop(f733au, serial no. CNF7484L1Z T ) recently i want you to lock compilant that whenever you got this model no. laptop just call me on my no.([protected]) .If you can give any compliant no. so that in future i can refer that compliant no. it will be easy for me. you can also send it to my email id (deepak.[protected]@gmail.com).
Thank you.
free gift on purchase compaq laptop
I bought a compaq presario V3000 Model no-V3424AU laptop from Thane W (Mumbai) Argos hypercity.Some offer was going on and I got it at Rs.24999 (Actual price-Rs.34999).
I asked while buying about the free gift of Kodak digital camera with paying Rs.1300 redemption charges, but din`t get proper answer from the staff. I got nothing from the dealer except the bill and other regular stuff with laptop, like manuals, bag etc.etc.,
How should I claim my gift,
hi,
my name is gaurav malhotra, i took a laptop of compaq, model no.cq45, till i have taken this when ever i open ms-excel and ms-word, the computer ask me the 25 digit charcter password and i don't know that
password, so ple. help me out as quickly as possible, so i would be able to work on my computer, my contact num. is [protected], do revert me, would be gladful.


thanks
gaurav malhotra
[protected]

compaq cq40-108tu — could not get delivery of kodak 9.2 mp camera which is free with this model

sir i had bought this model on 21th dec. 2008 accordng to this i availe the offer and i registered for redemption code, iget it as 57F4A8ILCX i send a d.d.of 1299/- and cardboard cover on hp redemption cell address but i can not receive my gift uptill now...
sir kindly reply on my cell no. [protected]... kindly do for needful, , , , ...

Compaq — free gift

I HAVE PURCHASED ONE COMPAQ LAPTOP ON 17/01/CQ609 -cq104TU.I CAN NOT REGISTER IN THE WEBSITE OF THE COMPANY
I purchased C738TU on 15 Mar 08 from Assam, after some days i left that place. One day when I started it up i found that its sound card is not working at all. from where and how can i resolve my problem.
Plz help me out

Thanx

Arun Sharma
Bhatinda
Punjab
Dear Sir/Madam,

It is inform you that we have received the ( REHVRQS90F) rdemption code. Resp. sir/madam i am diable to send the barcode sticker, resion lost of barcode sticker box. remaining claim documents and demand draft also send your address. please approved for the gift..laptop srl No.- 2CE8350M7H

Thanks & Regards,
BHARAT BHUSHAN JAINMOBILE No. [protected]E-MAIL ID- [protected]@yahoo.co.in
i too am very dissatisfied with compaq's free gift offer on purchase of laptop.i had purchased a laptop in august 2008 n immediately got registered online with compaq.then i sent a demand draft of rs .1000 to HP redemptoin cell.they confirmed getting the draft and other documents and assured delivery of free gifts(a backpack and MP3 music player) by oct 2008.then i got an e-mail saying the gifts will reach by nov 2008 end.but the gifts are yet to come.the HP company seems totally fraud to me.
sir/madam
please give me information about registration of may note book.
Modal -compaq presario CQ40-144TU
S/n-CND8362H6V.
Date of Purchase-24/01/2009.
Also give ditale of gift draft.
From-MANOJ KUMAR MEHTA
Mobile no.[protected]
SIR,
Already, I Sent to you the following details through Mr. Sachin Mehta, Bitmap Infomatic. Till date I didn’t get my offer materials & any information( 5.1 home theater with DVD).So, Pl give me the reply immediately.
Customer Name : R.MURUGANANTHAM
Redemption Code : L7DW2O2UPK
Date : 17/12/2008
Invoice No. : JORI/1387/08-09
Date : 17/12/2008
Product : CQ40-145TU
Sr. No. : (S)CND8361GGW
Date :[protected]
DD No. : 395525
Bank : Corporation
Amt Rs. : 1499
[protected][protected][protected]-----
Redemption Item : 5.1 HOME THEATER SYSTEM + DVD PLAYER
[protected][protected][protected]-----
Thanks & Waiting for Reply
R, MURUGANANTHAM,
[protected][protected][protected][protected][protected]Postal & Communication Address:
R.MURUGANANTHAM,
BLOCK NO;-204, PARTH “C” APPARTMENTS,
STREET NO; 11/3, PATEL COLONY, JAMNAGAR,
GUJARAT.Mobile.no; [protected], [protected].
I have purchased Compaq laptop with the offer of Free Samsung Digital camera.I ahev done all the formalities along with the demand draft of Rs 1300 and send it to their office at delhi but as if now there is no communication, no response on the given contact no. this is pathetic service.How can a company like HP or Compaq can do this. This is frustracting when no one respond. Kindly help out on solving thie provlem and if this is still going on than there is a big issue as they are still giving advertisement on TV channesl abt the offer..else we will have to get in touch with news channels.
sir i want to change my adress to where the gifts has to be supplied. please help in this matter.prepherably on my cell. number :[protected]
Sir


I have purchased Laptop which product serial no. is 2CE837ML0V and your claim received date as
obtained from email sent by you is 26/12/08 . Till date i have not received my gift . My redemption
code is 23ZMJ75URN . Please take necessary action .

Mukul Krishna Banerjee
63, B.B.D. Sarani, City Centre
Durgapur - 713216
R/sir
I want to register the my notebook(Laptop) for free gift please send me your web site.
thank you.
avoiding free gift redemption
I have purchased a compaq laptop model C785 TU on December 2008. With the purchase a free gift of HOME THEATER was to be supplied. For the gift the registration was required to be done on hp promotion website. I did the registration part and got the confirmation on my mail that the HOME THEATER will be supplied on sending some documents and a demend draft of Rs. 1499/-. I had sent all the required documents and the draft of Rs.1499 in the First week of JANUARY. A redemption code was also given to me on the same mail to claim the gift. they sais we will procedd within 7 weeks. but..


till date (28/02/2008) they have neither returned my draft nor my GIFT.They are only cheating the customers. Kindly take up the matter with the concerned company
sir,
after i formatted my compaq laptop and tried installing sound driver i got the following msg

"driver installation failed : could not find the MEDIA DEVICE for this driver" please suggest.
Sir,

I bought a Compaq laptop under Big Compaq Offer scheme. I have sent all the required document with an at par cheque of amount Rs 1499 for redemption of my free gift i.e. Philips 5.1 HOME THEATER SYSTEM + DVD PLAYER in the second week of January 09. But till date i have not receive it.
Please reply in this regard..

details are as under..
Customer Name : Neeraj Ghanshyani
Redemption Code : EPHK7BOG2V
Date of Purchase: 31/12/08
Product : CQ40-144TU
Sr. No. : CND8361Y6V
At Par Cheque: ICICI Bank
Amt Rs. : 1499

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