[Resolved]  HP Compaq Laptop — avoiding free gift redemption

I have purchased a compaq laptop model V3604 TU on 30.11.07. With the purchase a free gift of cordless headphone was to be supplied. For the gift the registration was required to be done on hp promotion website. I did the registration part and got the confirmation on my mail that the headphone will be supplied on sending some documents and a demend draft of Rs. 800/-. I had sent all the required documents and the draft of Rs.800 in the second week of december. A redemption code was also given to me on the same mail to claim the gift. Now they have returned my draft with a letter which says that quote"we would like to inform you that we have received the hard copies of claim for the free gift offer on purchase of HP pavillion/compaq presario notebook. This is to confirm that we are unable to process your claim due to the reason mentioned below.Your claim documents are being returned to you along with this letter. Amount is wrong Rs 600/= received only." Although they have returned my draft and still say that they have received Rs.600/= only but they will not process my claim and not send my gift. On enquiry over telephone they say that what was written in the mail sent by them is irrelevant. now they will not send me the free gift. Instead they will give me a different gift which they have not disclosed in the letter and for which i have to send a different draft of Rs.600/-. All these information has been verbal only . They will not intimate this change in status in writting. It seems that HP compaq people are doing only fraud not intending to give the free gift. If they cannot provide the free gift they should shamelessly accept this . They are only cheating the customers. Kindly take up the matter with the concerned company
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Aug 13, 2020
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Not giving any reply on complaint of free gift redemption
I have purchased a compaq laptop model cq40-108TU on 17.12.08. With the purchase a free gift of kodak easy share C913 was to be supplied. For the gift the registration was required to be done on hp promotion website. I did the registration part and got the confirmation on my mail that the kodak C913 will be supplied on sending some documents and a demend draft of Rs. 1299/-. I had sent all the required documents and the draft of Rs.1299/- on 27.12.2008. A redemption code was also given to me on the same mail to claim the gift. Now after 6 weeks of purchase they are not sending me offered kodak c913 and not providing any assistance through mail. It seems that HP compaq people are doing only fraud not intending to give the free gift. If they cannot provide the free gift they should shamelessly accept this . They are only cheating the customers. Kindly take up the matter with the concerned company
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hello sir,
iam M.MURUGESAN i have puchased a Compaq Laptop Notebook cq40-145TU S.NO: CND8361PQ3 from PENTAGON COMPUSHOP, MADURAI on 06.01.2009 to get a (PHILIPS HOME THEATER DVD+5.1SPEAKERS free. After filling some online requirements procedure got the redemption code -HYTBEAWIRC.
Then personnally submitted the necessary documents at HP Redemption Cell counter like photocopy of the original bill, original sticker of the product serial code, redemption code and a cheque of Rs.1499/- in favour of solution integrated marketing services pvt.ltd., so kindly request sir when will you send PHILIPS HOME THEATER DVD+5.1SPEAKERS .
Thanking you
M.MURUGESAN
S/O.MUTHUTHEVAR
1/8, JONESPURAM 2ND STREET
PASUMALAI
MADURAI-625004
PH: [protected]. [protected]
Sir,
I had purchased a compaq presaria cq60 laptop on date 16.1.2009
your offer of a kodak camra 9.2 mega pixal C913
i have send D.D. Rs. 1299 no.009169 date 2.2.09 in faver of solution integrated marketing service
pvt ltd and copy of invoice with bar coded product serial number stikar (original)
pasted on card board packing to HP on date 2.2.09 .
our redemption code no.HIJVX70IW5
but i have not recieved a kodak digital camera
plz send my camera urgently

regards- sanjay barod
38 vishrambag radhagang dewas m.p.
Sir,
I purchased a Compac Laptop Model No. CQ-40-108TU, S/N- CND8453C7H, P/N- FU667PA#ACJ on 12th Jan 2009. When I purchase this laptop the company offer me a digital camera as a free gift with this laptop.This offer valid upto 15th Jan 2009. For this condition I purchase my laptop and send DD with all documets to the company in very next day. But two half months passed I not received my gift.Now HP redemption cell send email that the offer is not valid on or after 12th Jan 2009.

Plese solve my problem.

Thanking you,
Yours faithfully,
SOUMEN CHANDRA DAS
I have purchased a compaq laptop on 12th Jan 2009, entitled to get a Digital Camera. This offer valid upto 15th Jan 2009, i have send D.D. along with all the documents with 15th Jan 2009. But two and half months passed I am not received my gift.Now the redemption cell send email me that the offer not valid on or after 12th Jan 2009. It seems that HP compaq people are doing only fraud not intending to give the free gift. If they cannot provide the free gift they should shamelessly accept this . They are only cheating the customers. Kindly take up the matter with the concerned company.

SOUMEN CHANDRA DAS. Mobile:-[protected]
Compac Model No:- CQ40-108TU.
s/n:- CND8453C7H
p/n:- FU667PA#ACJ
I've also sent a DD of Rs.1500 to HP for the promised gift of a Philips Home Theatre, 8 weeks back, and I'm yet to hear from them.
Seems like it's a fraud, going by all the complaints I see online.
I'm surprised how a company of this repute could do this for such a long time and still get away with it.
Can we do something about it?

Could someone please share the HP consumer redressal e-mail id or telephone number? From what I read online, seems like they are not responsive at all. But still, I'd like to atleast enquire about it.
pls send my gift my redemtion code is TOQSOGHEQT
i purchased a HP laptop and my redemption code is GHYPZ0E5VQ i have not received my free gift that is home theatre from last 3 months. the all documents with DD of 1500 rs i have already send.please do needful done.
i hvae purchased compaq laptop in at 6 jan i have send a draft of worth 1300 for the digital camera as gift and company said to us at time of purchase that within 60 days camera will be dispatches but now about 100 days are over but their is no report about that .
this is very poor service which totally distisfying the customer
this is not a complain, we want your help . My son had been some lock in my laptop, when I am turning on my lap top it demands password, which i don't know. Please help me

Compaq laptop — Compaq laptop free gift fraud

They advertise freebies but nothing is delivered. THEY ONLY REMEMBER U DURING THE EXPIRY OF THE WARRANTY AND CALL U FOR AMC AND COLLECT CHARGES. A GIRL FROM BANGALORE CONTACTED FOR THE AMC AND I ASKED ABOUT THE GIFT THEY PROMISED AND ADVERTISED THRU TELEVISION CHANNELS... SHE DISCONNECTED THE CALL IN MIDWAY.. THATS THE SMART IDEA AND TILL NOW I AM ONLY GETTING SMS TO MY MOBILE REGARDING THE AMC... HOW I CAN GIVE AMC TO A COMPANY CHEATING SO PUBLIC AND FOOLING THE PEOPLE AND GIVING IRRESPOSIBLE AND STUPID RESPONSE??? DEAR FRIENDS NEVER BUY THIS PRODUCT (MAY BE THE QUALITY IS GOOD BUT THE PEOPLE AND SERVICE IS NOT).
sir,
i perchased a compaq presario laptop with model no CQ40-108TU and seriol no. is CND8453C72, i registered for a digital camera that was under scheme, with this laptop. my redumption code is 1R9K6R2GCG. i also sent a draft of rs. 1299, from ICICI bank dated on 8-2-2009. i regestered for this digital camera from the e mail ID sharma.[protected]@yahoo.com. still i have not recieved my digital camera. when i bought it then it was confirmed that i'll recieve my dg cam within 1 month but still not any response from there. i have contacted many times to distributer but always the response came "it is under processing. u will recieve your gift within 7 days." but nothing happening. i am very disappointed. so please do something.
garima sharma
d/o Dr shivdayal sharma
near agrawal girls college
jaipur road, hanuman nagar colony
gangapur city. (rajasthan)
pin code 322201
sir,
i purchased a compaq presario laptop with model no. CQ40-108TU, and serial no. is SCND8453C72. there were a digital camera with it, under scheme. i registered for this digital camera, from my e mail ID sharma.[protected]@yahoo.com. my redumption code is 1R9K6R2GCG.
i also sent a draft of rs. 1299. from ICICI bank dated on 8-2-09 it was confirmed that, i would recieved my digital camera within one month.but still i have not recieved.please do something, i am very disappointed from ur services.

from,
garima sharma
d/o dr.shivdayal sharma
near agarwal girls college,
jaipur road, hanuman nagar collony
gangapur city. (raj.)
pincode-322201
india
I have purchased a compaq laptop model cq40 317TU on[protected].I want to know how i will registar for my product for promotions .If you have any provisions for promotions please inform me to my email id.while i load operating system there is a roblem occur regarding SOME TECHNICAL PROBLEM
sir,
i have already submitted my comment but there is no response from your side.plz solve my problem



pushpendra kumar
contact no [protected]

Compaq laptop — redemption gift accessories missing

Sir,
I have purchased a Compaq laptop on February, 2009. Not mentioning the infinite problems i encounter in the laptop working, i would like to draw your attention towards the redemption gift which they promise to give. Luckily i got the camera as promised but the accessories went missing.It is mentioned on the camera cover that a memory card, battery charger and camera case will be provided but they ain't there.I called their customer care mentioned overleaf. The person sitting there knows nothing and is giving me a number to call where i can register my complaint but that number is not in use. This is looking a clear case of forgery by such a reputed firm as other people too have similar complaints.
My redemptiom code is NXDRXYRYYP received from you on dt.13.01.09. I further send all relevent documents to your company. But till today free offred gift not received. Pl.consider my claim & confirm at earliest. thanking you.
i have not recieved agift from ihave bought a hp laptop s/o is CNF83110J5 iname is registered i have sent DD on 24th to delhi thank you sir
can we install a graphic card
Sub-authorization
Sir,
I master Ankur karak of Danipali Near BISWA office po-Budharaja Dist-Sambalpur, 768004 ODISHA authorized sri Parnab Kumar to deliver my digital camera .which is a special free offer with my laptop Compaq Presario cq60-104tu which I bought from Nexgen communication NH-6 beside tatanagar petrol pump Ainthapali SBP 768004 On Dt-31. 12. 2008 I sent a draft also of RS-1299 on date 31.12.2008 through AXIS Bank LTD DD SL no-9243. Again I request you to give my free offer Digital camera to my authorized person Sri Parnab Kumar for which I ever grateful to you.



Thanking you
Yours faithfully
Ankur karak

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