HP Gas Cylinder — customer service very bad

 
5 Reviews
India
 ravikanthmp
Dear Sir,

i am need of cyclinder i called the following lines which has been printed in the bill to book the cyclinder 2523303, 41485424, 41485474, 41485484 but every time and since 15 days i am trying to connect the line i could not reach the HP Gas dealer please help me in geeting the cyclinder at the earliest.

Customer ID No. 606336 ( Subhanji rao)
HP gas Murali enterprises
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Comments

HP Gas — Very bad service

It is very disturbing when the companies completely ignore the innumerable complaints of the people.
I am having a very bad experience with the HP gas agency in vashi. First and foremost it is very shameful that these people do not have their own delivery vehicle. Secondly, they claim every now and then that gas cylinders are not available; therefore there is no timely delivery of the gas cylinders. Third, they are service holders and they should be taught well to speak with their customers.
These agencies are needed to be well regulated by the companies but unfortunately HP is giving a deaf ear to the aggrieved customers.
I am having a very bad experience with the HP gas agency in link road, bangalore.
First and foremost it is very shameful that these people do not have their own delivery vehicle.
Secondly, they claim every now and then that gas cylinders are not available; and they dont even listen to what is been told by the customers therefore there is no timely delivery of the gas cylinders. And as a preference they dont even consider working or non working days . Everytime we book the gas they say take off on week days and wait for the gas or make some other arrangement and sometimes we just wait and they dont deliver and we have to wait for another day, as a working women it is very difficult to manage things this way.
Third, they are service holders and they should be taught well to speak with their customers.they just speak as if they are doing a favour issuing the cylinders.
These agencies are needed to be well regulated by the companies but unfortunately HP is giving a deaf ear to the aggrieved customers.
Hope That you will respond this mail or comming days will be yet another day.
i am facing the problem of home delivery of LPG cylinder. i have to go personally to take delivery.
distributor (Niraml Gas Agency Mundra-Gujarat) takes minimum 8 days to give the delivery however we have only one cylinder.
behavior of staff is very poor.

you are requested to take action on the same.


regards,
shiv sharma
i am need of cyclinder i called the following lines which has been printed in the bill to book the cyclinder [protected] but every time and since 15 days i am trying to connect the line i could not reach the HP Gas dealer please help me in geeting the cyclinder at the earliest.

Customer ID No. 608332 ( anand ayya)
Nirmal gas agencies,
Mundra,
Kutch-gujarat

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    HP Gas Cylinder - customer service very bad