HP India Complaints & Reviews

Ya, i am not convinced with the foresaid complaint. I have also purchased the hp m1005 lj printer from hp dealer. Firstly i got redemtion cell code, than also the draft of rs.250 in the name of the gurnazz kaur, c/o hp redemption cell,integrated solutions pvt ltd, nehru place, new delhi. More than 7 months have been elapsed but there is not any response or neither any gift as per the offer given by the company along with the gift was given not yet.

Hi

I purcased v6608 compaq laptop on 20thNov 2007, Im trying to register for the promotion....i.e Tv tuner card.

http://hpindia.com -> promotions -> notebooks -> compaq


After enetering the name, address, email, serial number etc.... I got a mail regarding the redmption number but to my surprise the mail says...

========================================
Your redemption code is ( ) .... where is the redemption code ?????
========================================



I tried to contact the customer care number , but it just added up to my mobile bill since it always goes to an atomated message and nobody picks up.


Given below is the mail i recieved whn i tried to register for the gift.

======================
Dear Prasanna Kumar,

Thank you for registering your Compaq Presario V6608 Notebook to claim the gift Hauppage TV Tuner.



Your redemption code is ( ). Please send below documents to HP Redemption Cell (visit www.hp.com/in/promotions for address and details).

- A copy of reseller purchase invoice of the eligible system

- Bar coded product serial number sticker (original) pasted on the cardboard packaging.

- Demand Draft / Cheque of Rs. 600 payable at New Delhi towards handling and processing charges).

Thanking you,

HP Redemption Team
======================

COMPAQ PRESARIO LAPTOP & HP DESKJET — NON RECEIPT OF GIFT

Dear Sir,
I am Mr.Ajith M Nair working as an Officer in one of
the Nationalised Banks. In the month of Oct 07 I have
purchased a laptop and printer models as follows
Compaq Presario V3000 Model No V3424 TU
serial No 2EC7370PWR
AND HP DESKJET 1460
SERIAL NO TH7832303P

for making the above said purchases your palmlet send
by the company was showing the offers like Head set,
Expansion base etc
The purchase was made on 21.10.07 amounting to
rs.42200/- under invoice no 1778

upto now I have not received the offers and I have
made the registration on the same date giving all my
personnal data like cell no email address everything
and upto now I have not received even a single call
from your end
for your note my cell no is [protected]

kINDLY DO THE NEEDFUL AND YOU CAN CONTACT ME TOO SO AS
TO GET MY ELIGIBLE OFFERS. AGAIN I WISH TO BRING TO
YOUR NOTICE THE FOLLOWING
1.YOU HAVE OFFERED THE GIFTS ON SEEING WHICH I HAVE
PURCHASED THE SAME
2. DURING REGISTRATION MY ENTIRE DATA WAS ASKED FOR
WHAT PURPOSE I DONT KNOW AND UPTO NOW I HAVE NOT
RECEIVED ANY CALLS FROM YOUR END EXCEPT YOUR THANKS
MESSAGE.
3 AS PER THE ADVICE OF YOUR DEALER I HAVE REGISTERED
IN NET ON THE SAME DAY AND THAT TOO EARLIEST
4 NO WHERE YOU HAVE GUIDED EVEN REGARDNG REGISRATION
FOR GETTING THE OFFERS

EXPECTING YOUR POSITIVE AND EARLIEST REPLY YOUR CALLS
ARE EXPECTED EVEN IN MY MOBILE TOO

AJITH M NAIR

Please read this :

http://www.consumercomplaints.in/complaints/hp-compaq-nx6120-c28796.html

The customer service of HP sucks, and finally someone has taken them to court.
We should all support the person and make HP realise that India is now a consumers market - these MNC's cant fool people for long

From : Zee Infotech
Palanpur, Gujarat.

To,
All HP Compaq Officers,
And All Dealer Distributors
India.

Date: 9.5. 2008

Reg. : Horrible service from Hp Compaq

Dear Sir,

We are Zee InfoTech, Palanpur Reseller of HP Compaq products.

We have purchased one Compaq laptop model No.: V3225AU Dt. :17.05.07.

We sold it on dt.21.05.07 to our customer Mr. Nishant H. Gupta. With in 4 months complain came from customer that laptop shut down without any reason. We seen and checked but problem is continue.

We sent it to ahmedabad service center (XCORT MICRO SYSTEM) on date: 18.10.2007 Job Cad No..: 2725.
We received Laptop after 4 or 5 days from service centre.

Within 2 months Same problem or complain arise and again we sent it your service centre Dt. :17.12.2007. Job Card No. :3870.
We received laptop after 10 days.

Within one month Same problem again arise and we sent your service centre ahmedabad (xcort). Job card No. 3698 Dt. 9.1.2008.
We received Laptop after 10 Days.

That time your service centre give us promise that now laptop is absolutely ok and if problem continue then we replace your laptop.

We send our engineer 5 times your service centre for pick up our laptop.

Now, We face same problem again and we call your service centre and they lock call online and said that we pickup your laptop. After 10 days they pickup and giving us receipt 14346751 date 10.4.2008 courier: Safe Express.

Last 8 months our client’s can’t use laptop. This is very much harassment from your side. your customer service is very poor and horrible for us. Imagine we are facing problem last 8 months!!!

Dear Sir,

We are Zee InfoTech, Palanpur Reseller of HP/ Compaq products.

We have purchased one Compaq laptop model No.: V3225AU from Real-time Technologies Dt. :17/05/07.

We sold it on dt.21/05/07 to our customer Mr. Nishant H. Gupta. With in 4 months complain came from customer that laptop shut down without any reason. We seen and checked but problem is continue.

We sent it to ahmedabad service center (XCORT MICRO SYSTEM) on date: 18/10/2007 Job Cad No..: 2725.
We received Laptop after 4 or 5 days from service centre.

Within 2 months Same problem or complain arise and again we sent it your service centre Dt. :17/12/2007. Job Card No. :3870.
We received laptop after 10 days.

Within one month Same problem again arise and we sent your service centre ahmedabad (xcort). Job card No. 3698 Dt. 9/1/2008.
We received Laptop after 10 Days.

That time your service centre give us promise that now laptop is absolutely ok and if problem continue then we replace your laptop.

We send our engineer 5 times your service centre for pick up our laptop.

Now, We face same problem again and we call your service centre and they lock call online and said that we pickup your laptop. After 10 days they pickup and giving us receipt 14346751 date 10/4/2008 courier: Safe Express.

Last 8 months our client’s can’t use laptop. This is very much harassment from your side. your customer service is very poor and horrible for us. Imagine we are facing problem last 8 months!!!

Now Pleases replace this Laptop immediately.


Thanks and regards

-Nirav Bhansali
Zee Infotech,
16, gitanjali complex,
Opp.Jilla Panchayat, Palanpur.
Gujarat.

From : Zee Infotech
Palanpur, Gujarat.

To,
All HP/Compaq Officers,
And All Dealer/ Distributors
India.

Date: 9/5/2008

Reg. : Horrible service from Hp / Compaq

Dear Sir,

We are Zee InfoTech, Palanpur Reseller of HP/ Compaq products.

We have purchased one Compaq laptop model No.: V3225AU from Real-time Technologies Dt. :17/05/07.

We sold it on dt.21/05/07 to our customer Mr. Nishant H. Gupta. With in 4 months complain came from customer that laptop shut down without any reason. We seen and checked but problem is continue.

We sent it to ahmedabad service center (XCORT MICRO SYSTEM) on date: 18/10/2007 Job Cad No..: 2725.
We received Laptop after 4 or 5 days from service centre.

Within 2 months Same problem or complain arise and again we sent it your service centre Dt. :17/12/2007. Job Card No. :3870.
We received laptop after 10 days.

Within one month Same problem again arise and we sent your service centre ahmedabad (xcort). Job card No. 3698 Dt. 9/1/2008.
We received Laptop after 10 Days.

That time your service centre give us promise that now laptop is absolutely ok and if problem continue then we replace your laptop.

We send our engineer 5 times your service centre for pick up our laptop.

Now, We face same problem again and we call your service centre and they lock call online and said that we pickup your laptop. After 10 days they pickup and giving us receipt 14346751 date 10/4/2008 courier: Safe Express.

Last 8 months our client’s can’t use laptop. This is very much harassment from your side. your customer service is very poor and horrible for us. Imagine we are facing problem last 8 months!!!

From : Zee Infotech
Palanpur, Gujarat.

To,
All HP/Compaq Officers,
And All Dealer/ Distributors
India.

Date: 9/5/2008

Reg. : Horrible service from Hp / Compaq

Dear Sir,

We are Zee InfoTech, Palanpur Reseller of HP/ Compaq products.

We have purchased one Compaq laptop model No.: V3225AU from Real-time Technologies Dt. :17/05/07.

We sold it on dt.21/05/07 to our customer Mr. Nishant H. Gupta. With in 4 months complain came from customer that laptop shut down without any reason. We seen and checked but problem is continue.

We sent it to ahmedabad service center (XCORT MICRO SYSTEM) on date: 18/10/2007 Job Cad No..: 2725.
We received Laptop after 4 or 5 days from service centre.

Within 2 months Same problem or complain arise and again we sent it your service centre Dt. :17/12/2007. Job Card No. :3870.
We received laptop after 10 days.

Within one month Same problem again arise and we sent your service centre ahmedabad (xcort). Job card No. 3698 Dt. 9/1/2008.
We received Laptop after 10 Days.

That time your service centre give us promise that now laptop is absolutely ok and if problem continue then we replace your laptop.

We send our engineer 5 times your service centre for pick up our laptop.

Now, We face same problem again and we call your service centre and they lock call online and said that we pickup your laptop. After 10 days they pickup and giving us receipt 14346751 date 10/4/2008 courier: Safe Express.

Last 8 months our client’s can’t use laptop. This is very much harassment from your side. your customer service is very poor and horrible for us. Imagine we are facing problem last 8 months!!!

I had purchased one Compaq Presario Desk Top
And with system I got scratch card and I found that I will get free smasung dvd player from HP
So, I have send that card for further processing but still waiting from last 100 days but there is no reply.

Do not purchase HP products.

dear sir
there are 14 computer installed in my office on behalf of
dy cmm depot N.E RAILWAY GORAKHPUR U.P. Maintenance of these computers is made by orion solution authorised by hp india
complaining to orion solution they told us pls contact ph no.[protected].but this ph does respond properly.kindly send your specialist to the concering depot to avoid unnecerraly harassment.
thanking you
yours
d.k rai computer
section dycmmdepot

We purchased HP Printer D2460 Deskjet on 22.1.2008. It had a trial cartridge which finished. We purchased a new cartridge no. 21 and 22 on 8.3.2008 for Rs. 1260.00. While printing a message comes about retreiving of ink and ink level is shown in four parts. Gradually the black ink finished and now we are again seeing the same message that the ink is being retrieved and the ink level is again shown to full, But the paper is printed only half and the later half comes out with blurred letters. What is the matter?
Is the ink finished and we shall have to buy another cartridge. If so it is a very costly affair. It is for my personal use. Please suggest what is the problem.

Dear Sir,
Your customer information number[protected] is non responsive. When options 9 is selected to speak to the officer to convey our problem about your printer D2460, there is no response. We want to speak personally about the ink level. My contact no. is[protected]. I have also sent mail through HP India Complaints. Even then I want to speak personally. Please also provide toll free customer care/information number.

Govind Saran Jhalani
1224, DLF City, Phase-4,
Gurgaon-122009

Dear Sir/ Madam
I Purchased Hp Printer model No D 1460 on 25-06-08 From Boot Com System Bhopaland the printer is not working from day 1 . I registered this complain to Hp Service Centre(Redington Ltd Bhopal) they told me that they will change as its not working and it will take approx 8 to 10 days.

The HP service is rediculous now after 2 days these people say that they cant change the product as the warranty void is broken.

I have purchased a Compaq note book computer from Capital Electronics, Kolkata on dated 03.05.07.Model no is Compaq Presario 506 (SL-CND7071L5W).

From the last 4 months I have noticed that the battery back up came down to 15-20 minutes whereas the battery alarm is not working from beginning.I am getting confused that I have purchased a note book from a reputed multinational company, still it is performing like goods from a local vendor. Please tell me what should I do with this useless machine?


Thanking you,


Uday Dutta

HP India — fault in business pc

my pc is not working . I have bought it two months back .

ph : [protected]

To,
HEWLETT PACKARD INDIA SALES P.V.T. L.T.D






Sub :- Complaint regarding the Hp Compaq NB 6720s Notebook (K1420PA)

Sir,
I purchased A Hp Compaq NB 6720s Notebook (K1420PA) body No.CNU8081742 from one of your dealers namely M/S Infotech, C-1, ground floor, Aruna park, laxmi nagar, Delhi-110092 on 25.04.2008 vide invoice no. ET/152/08-09.
That one day after the purchase i.e 0n 26.04.08 the keys of the keyboard stopped working and for this I approached the dealer on 27.04.08 and complained about the problem to the dealer. He got the system repaired and assured me that no problem will arise in the future.
That further on 07.05.2008 the system did’nt start and again I approached the dealer complained about the problem to the dealer. He got the system repaired and again assured me that no problem will arise in the future. Again on 19.07.08 the same problem aroused and I gave the system to the dealer agin. He returned the system back after the span of 9 days and also charged me Rs 500/- as a fees .
That from 29.07.08 the keyboard is not functioning properly and the dealer is asking the money to get the system repaired in spite of the fact that the system is still under warranty.
That I have already sufferd a lot of loss in my business transaction and a lot of mental agiony.
I therefore request you to look into the matter immediately and get my system exchange with a new one as it seems that the system has a manufacturing defect.
If it is not done so then it can create a lot of troubles in future also.

Thanking You
SACHIN LAMBA
K- 9A LAXMI NAGAR
DELHI- 110092.
CELL NO. [protected]

sir/mam,
i purchased product laptop presario v5000. i bought it from UK 3 years back.
its serial no is CND6302M5Z
P/N 308EA#ABU.
its hinges are broken. i have also talked on customer care line.no satisfatory answer received. i went to jalandhar service center computer touch. but they even did not bothered.
i want to know whether it body is replacable or not.if yes what should i do. if no then also tell me any other solution...

HP India — HP, cheating customers

I'd bought a Compaq laptop V6608AU, on the 30th of May, through which, I was entitled get a free wimusic receiver. I completed the formalities by sending the claim documents and a DD of INR 500 in favour of HP redemption cell, payable at New Delhi.
I was informed, on 1st Aug., by the redemption cell that the gift has been approved and they requested a period of 6-8 weeks for delivery. But, even after the expiry of this period I didn't received my gift. So, I inquired of the cell, on 18th Oct., as to what were the causes for delay and I was informed that they were out of stock and i shall be delivered the gift within the following ten days, even after which I haven't received the gift from HP.
I request the concerned authorities to look into the matter and sort it out as soon as possible.
The details of my registration with HP are:
Redemption code: 3YESMZRWHL

A similar problem persists even after so many complaints against the company.
I don't even believe whether adequate steps are taken to teach the company a lesson!

Dear Sir,

Laptop Model No : DV1624TN
Laptop Serial No : CNF6141GHN
Laptop Part NO : EV882PA
HP Care Pack Sr. No : G05UIN42C6EE

First case ID – [protected]: Material sent to M/s Xcort Micro Systems vide Job Card No : 2968 on 22/10/2008 in the name of Mr Liyakat Qureshi. Given back to us on 14/11/08, saying that the problem is solved, but however the problem was unsolved.

Second case id – [protected]: Again sent to M/s Xcort Micro systems vide Job card No : 3366 on : 17/11/2008 in the name of Liyakat Qureshi, they have informed that they will demand part from HP which will take 10-15 days

With reference to the above all the case nos., kindly note that my laptop is under repair for such a long time (more than 1 & half month). I am submitted this laptop before also & was given back & still it was not working & I re submitted the same at your service centre & than they informed me that the part received was faulty. First of all can’t you or your person check the part & than give us the delivery. It had been long time that my laptop is not repaired & matter is lingering for long time, due to this my business is suffering a lot. If you cannot repair my laptop than give me the brand new piece. This is not for the first time I am facing problem with HP or Xcort, I had faced the same problem for the item around one year back also & that also took around 2 months to get solved. Now the same problem with the part & with service is not acceptable.

This is type of service from a multinational company is highly not acceptable.

Hi,

Here is what my initial problem was:

My name is Janice D'souza. I am an entrepreneur and own a Pavilion dv2601tx notebook. My HDD crashed and I gave it to the HP authorized service center at Dadar (SIMTECH) for replacement on 29th October. It is under warranty. I backed up the content myself, since HP does not offer support in that area anyway. This is the second time the HDD has crashed in one year. The last time this happened just a month after purchase and was under case no. [protected]. Along with this complain there was another problem that has started occuring just a few days prior to the HDD crash, i.e. the display screen would not come ON many times when starting or restarting the computer after windows came on. The computer could work and the screen would even show the DOS screen but once windows came on it would be just blank and sometimes would start working after sometime and at other times need to be restarted after emergency shut down. The engineer checked the laptop and called me confirming delivery of the laptop on 3rd November however since the recovery DVD that came with my purchase was a Hindi one, he said I would have to order the DVD from the HP helpline and once couriered to me only then would he be able to install the original drivers, OS, etc.; until then I could take back my laptop and work on temporary software. Since my business requires my to be able to work on my laptop and since there was no other choice I had to agree. I ordered the DVD and it was registered under the same case no. [protected]. I also asked that the order be sent to my office address so that it is ensured to be collected. After collecting the laptop, I realised that the screen problem had not been fixed. I called the engineer who then said he will take care of it when i resubmit once the recovery DVD is received. Again, I was furious since it meant that I would now have to leave my laptop again for a couple of days. How can HP be so inefficient? But that's not it.. While I place the order for the recovery DVD on the 1st of November, it has still not been shipped to me and when i called the helpline to inquire they gave me the consignment no.[protected]overnight couriers). On calling overnight I learned that that consignment number does not contain any order sent to me. It was for a lady in Delhi, while I am based in Mumbai! So, now I am 15 days away from my warranty expiring and HP has not only ruined my peace but not even solved my problem!! This is the worst service and attention such a big brand can give its customers. I will take this up in consumer court if I have to, but this time I am not going to be quiet about how irresponsible and uncustomer friendly HP is as a company.

Following this, HP support contacted me. However, they are so bad with service that my problem is still unresolved and their promises are all fake. Kindly read the email thread below to understand details of the case (Post the below email exchange, I had a telephonic conversation with the HP support personnel, Shweta, who was most unreasonable in either helping or emphathizing with the situation. After having goofed up with the courier AGAIN, when i requested that a service engineer be sent to collect my notebook and fix all the issues and drop it back since I did not have the time to waste any more business days on solving this issue than I already had, I was flatly refused and the reason sited was that no service is available out of warranty. But my warranty period has not even expired yet and besides, I logged my complaint over a month ago and the issue are still not resolved. How can you throw the warranty time stamp at me??):

Hi Shweta,
I followed your instruction and although it did work, here is the error I get:

'This PC is not supported by the System Recovery Discs. You will not be able to continue to recover this system with these discs.'

Please see the screen shots attached. This is absolutely ridiculous!! Can't your company get anything right?? I have just 7 days left for my warranty to expire and this is a problem I submitted a month ago! It's just a money making racket to ensure customers purchase extended warranty.

Also, please note that my notebook came with 'Windows Vista Home Premium' and NOT Home basis. It was a licenced version and I expect to get the same back. Also note that I have only received the OS recovery DVD and NOT the drivers DVD.

- Janice.


- Hide quoted text -
On Tue, Nov 25, 2008 at 3:25 PM, Janice Pearl <janice.[protected]@gmail.com> wrote:

Thank you for sending me these links. However, before I go ahead to install these drivers, I need to run a System Recovery from the DVD that I received yesterday. The DVD says 'To begin, insert the disc into the optical drive of your computer and follow the on-screen instructions.' However, the DVD does not autorun on insertion and I am getting nothing.

Need assistance ASAP.

Thanks,

Janice.


On Tue, Nov 25, 2008 at 3:22 PM, Masur, Shweta Krishna <shweta.[protected]@hp.com> wrote:

Hello Janice,

As per my discussion, please install the Video driver and BIOS update from the web-links provided below:

1) BIOS:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-64640-1...⇄

2) Video driver:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-53765-1...⇄

Regards,
Shweta

From: Janice Pearl [mailto:janice.[protected]@gmail.com]
Sent: Sunday, November 23, 2008 6:07 PM
To: Kumar, Mithun (Assisted eSupport)
Subject: Fwd: Regarding Case ID : [protected]

Hello Mithun,

Any updates on this case? My warranty expiration date is just around the corner...!

Janice.
[protected] Forwarded message[protected]
From: Janice Pearl <janice.[protected]@gmail.com>
Date: Wed, Nov 19, 2008 at 11:55 PM
Subject: Re: Regarding Case ID : [protected]
To: "Kumar, Mithun (Assisted eSupport)" <mithun.[protected]@hp.com>
Hi Mithun,

Thank you for following up and for the update. The following is the issue I am facing and was facing since at least a week prior to the HDD crash and before submitting my notebook to SIMTECH with the complaint (I would like to repeat that this problem does not happen all the time. It is only seen sometimes and hence a little difficult to diagnose. I had explained it exactly as below to the engineer who prepared my job sheet at SIMTECH on Oct. 29 however, inspite of explaining this and his confirming that he understood this matter was overlooked.):

1. When the laptop is put into hibernate or sleep while it is ON, on wake up or power ON the laptop comes ON but the screen stays off. Most often I need to perform an emergency shutdown and restart and keep my fingers crossed that it comes on this time; at other times the screen automatically comes to life after a while of constantly pressing keys on the keypad.
2. At times (this is less frequent), the same problem occurs at Startup. What is funny is that during Startup, before Windows loads, the screen works, since I can see the DOS screen, but once Windows starts loading the screen goes dead (but you can HEAR windows come on)


Do let me know if you need any more information or details on the issue.

Regards,

Janice
On Wed, Nov 19, 2008 at 6:42 PM, Kumar, Mithun (Assisted eSupport) <mithun.[protected]@hp.com> wrote:
Hi Janice,

Greetings!

Hope your day went well today. I have been following up your case. The service center which you visited is below:

Simtech Computronics Pvt Ltd
Gala No 10, 11 Apple Plaza
Senapati Bapat Road Dadar(West)
Mumbai
400023

Could I have a brief description on what you are currently facing with this unit in respect to its display?

According to the case ID, the HDD was faulty and has been replaced. Please let me know if the display had the same issue prior to the failure too.

I am still awaiting a response from the Site Incharge . Also, I have logged an order for your Recovery CD's (a fresh one). I am awaiting the AWB No for this. Which I will keep you informed with latest by tomorrow.

We will surely have good progress on this by tomorrow. I apologize for the delay in contacting you. Just wanted to make sure that I personally covered all of this.

Best Regards,
Mithun Kumar
Supervisor - APJ PSG eDelivery Operations

HP India — Non receipt of gifts even after eight weeks

I purchased a compaq presario laptop on 20th sep 2008 and sent the necessary documents alongwith a demand draft of Rs.999 to HP redemption cell, First Floor, A-2, Okhla Industrial Area, Phase 1, New Delhi to avail free gifts under HP/Compaq presario notebook student offer. Redemption code no. JGE2SJEEPO was alloted to me and confirmed by E mail . It was assured that after receiving the required documents gifts will be sent within six weeks.
I regret to inform you that till now I have not received my gifts-option (a) Back pack and Creative MP3 player. It is informed by my bank that Rs 999 has been paid on 31 oct 2008.
In my opinion this kind of delay and that without informing any reason cause a big question on the reputation of a company like HP. Moreover no reply is given about the redemption status of my query to [protected]@solutions-intg.com
I hereby request you to put the matter before the company to fulfil the commitments made at the time of selling the product.
with regards,

Ayush Sachdeva
Amity University
NOIDA (Sector-125)

hp book — v3225au not working,

hello! my name is vipul s. bambhaniya. i have purched a hp notebook v3225au.which serial no. is 2CE7220S9B. i am suffering because of it's bad service. i have register a complain case in support center, which case id is [protected]. when i purchesed it it had work nicely till 6-7 monthes, then it has got a problem that"POWER ON BUT NO DISPLAY" i have changed system bord three time, last time it has worked for only 4 days, though they have changed four part system board, hard disk, battery, lcd. what is the reason?????????????? if that noke book has got problem 4 times in a year what is it's future. now i have inwarded it into service center in ahemdabad, , , , but i will not outward it. i am applying for change it...i dont want V3225au or any AMD procesor borad. if i can't get any support about it i will have to get support from indian consumer court.so, please contact me [protected]. or as in reported in my case id. for more detail refer case id [protected].

I ve bought a notebook PC from HP a month before and it was installed with windows vista homepremium 32 - bit by default. It is ok. . . .and good. . . .but eventhough I have the basic requirements I am not able to install CATIA V5R18 in this OS. . . . .Then I ve planned to install the same CATIA using XP pro as platform which is recommended to do so. . . . .Here I have the problem that
1) No other OS set up CD was provided by HP
2) No driver back up CD was provided
How to handle this situation???? Will HP support me for this problem???

hp pavilion dv2601tx — windows xp installation

hello sir u tell me which windows xp service pack can support in hp pavilion dv2601tx without using any external floppy drive give details about this

Hp is Biggest Cheater, I have also experience with printer 1000 series, I gave me bill more Rs. 10, 000/- but when I go for second opinion printer was repair Just in Rs. 600/- only If any body want to proof then also mail me I will send

Hewlett Packard — Non-Receipt of redemtion goods

HP had announced that on purchase of HP Pavillion Notebooks, customers can get a Philips 5.1 Home Theatre System by paying 1499/- extra.

We have done this and despite lapse of 3 months, we have not received our gift and now the said Telephone No[protected] is not responding since 10 days.

It seems to be a fraud promotion by HP and the culprits should be brought to book and penalised and punished, as also we should be compensated for the excessive harassment, wastage of time and inconvenience plus the unnumerable STD calls made from Pune for follow up in 3 months.

very very bad, jute, fruad. can anyone moveto consumercourt, i will also join
lakshmikanthan

Last 3 months has been a tough ordeal for me with HP India.Mistakenly i chosen HP Compaque Pressario laptop after getting the false commitment from Dealer for personnal use instead of dell and gone ahead and purchased it on February11th 2009 from a HP Reseller in Kolkata.

My model number is CQ40-145TU
Serial Number : APE CND8360W03


Redemption Code: 3SC7ORNBE4

i applied for Digital camera redemption offer on 20th of February 2009 and all the necessary documents plus Rs 1299 Demand draft vide ddno: 210445 dated 13/02/2009 payable at Delhi favouring SOLUTION INTREGRATED MARKETING SERVICES PVT. LTD.

Till date ( 15/04/09 )I have not got any confirmation of from Hp Redemption cell . After couple of phone calls today I got reply that my gift is in hold as I have not send the original cardboard cutting bu the t the funny thing is that my DD get encashed.

ITs clearly shows the case of cheating and Fraud. But I will sure to drag this matter to end and for that if I have to spend I will

i really feel pity for HP brand, the people looks after hp here in india doing great job in destroying it faster.

(Note:i dont expect HP india to change dramntically after this, for them the customer is god only he pays the money for purchase once the purchase is done they just erase them from their services.Good work HP India, thanx for such an excellent fake promotion)

www.hp.laptoppromos.co — Non receipt of gift

I have purchased a HP laptop on22.01.2009 and the retailer (ConcordeComputers) told us that we will recieve a 8.2 MegaPixel Digital camera after paying a cheque or DD worth Rs.1299/-.. I had sent the DD on 28.01.09 but it was returned back to us with the note that name was wrong, we have corrected the same DD and sent it back on 28.02.2009. We have to get the camera still..Kindly do the needful immediately in this regard. My kindly mail me immediately
My redumption code no is P91DE24HPI.

sir i have purchase laptop on 31.12.2008 CQ60 104-tu, and send copy of purchase invoice, bar coded sereial no. sticker original and DD 1299.00 . But have not receive the free gift.Please look into the matter and solve it .
Awaiting for your reply.
thanking you,
wilson prasad.
c/o Manoj jaiswal.
ln-6, qr no.195
kasidih, sakchi, jamshedpur
jharkhand-831001.
ph-[protected]

hawlett packart — non receipt of ups offered by hp on purchase of computer

sir, i have purchased a compaq computer of hp company on 10/02/2009 through their authorised dealer
media infocom of bharuch(gujarat). i was given assurance that if i shall send them rs 999.00 as handling
charges for their offered gift. they had offered to give printer, copier cum scanner as well as ups to me
i have just received a printer, copier cum scanner but have not received ups offered by them,
dd has been sent to scheme co-ordinator hp now or never desktop offer c/o innnovative incentive and events pvt ltd scf 13 2nd floor, sector 7c inner market chandigarh 160019 U.T. please take up the matter with the company to look in to the matter at the earliest. please say them to stick with the promises being given to their customers.

We had placed an order for 10 Desktop PCs and 10 nos Printers (Model HP3005) on M/s Vaishali Enterprises, Jaipur in march 2009 after obtaining authorization from HP authorised personnel. The firm had supplied Desktop PCs but have shown inability to supply the printers stating that HP is not providing the Printers to them. Can I know what is the actual trouble. These items have been purchased on DGS&D rates. Thanks. AK Sharma

HP India — NON RECEIPT OF PROMO DIGICAM

I had purchased a HP pavilion Laptop and claimed a promo digicam in Nov'08. Immediately there after I had sent a cheque for Rs.990/- for shipment charges which got debited to my account. On enquiry with HP Promo they promise to send the Digicam within next 10 days every time but I have not received the digicam till date. Pls help me as I think reputed Companies are cheating people like us. the text of registration is attached for your ready reference:-



"HP Pavilion Notebook Digicam Offer‏
From: HP Redemption Cell ([protected]@solutions-intg.com)
Sent: 10 November 2008 16:47PM
To: [protected]@hotmail.com

Do not reply to this email

Dear DEBOLINA,

Thank you for registering your product. Your redemption code is ( RXGWV9364X ). Please send below documents to HP Redemption Cell (visit http://www.hp.com/in/laptoppromos for address and details).

- A copy of reseller purchase invoice of the eligible system

- barcoded product serial number sticker (original) pasted on the cardboard packaging.

- Demand Draft / Cheque of Rs. 990 payable at New Delhi towards handling and processing charges.

Thanking you,

HP Redemption Team"

i have submitted dd & other documents on 16 jan for the gift of offer 5.1 philips home theatre
but after six months i hae not recieved the gift .
my product serial no of hp laptop is cnf8381rxr
redemption code is cx352vwhyn

hello sir,

i have purchased one laptop i.e. COMPAQ PRESARIO LAPTOP CQ40-108TU from the shop i.e. MICROPORT PC WORLD, DIVISION OF MICROPORT INFOTECH PVT LTD, NO.4 / WELCOME PLAZA, 3 RD CROSS, P R LANE, S P ROAD, BANGALORE - 560010, vide their invoice no 22239/PCW/08-09 dt 10 jan 2009.
i was assured of a free gift of digital camera from the above shop, during purchase. but till date i have not recieved any gift or corresspondence from them.
they have also made me to send/pay an dd of rs 1299/ fvrg 'SOLUTIONS INTEGRATED MARKETING SERVICES PVT LTD.' vide dd no 909494 dt 09022009 of corporation bank, payable at delhi . this dd has already been encashed by them, but till date i have neither recieved any free gift nor any acknowledgement from them.
MY REDEMPTION CODE FOR REGISTERING THE PRODUCT IS - MPTZD6FSOZ
sir please take up my this complaint and help me in getting my above said free gift.

thanking you
your faithfully

s raghavendra

HP India — Non receipt of free gift -Motorola Smartphone moto QB worth Rs.13,887

This is to bring to your kind attention that I have purchased one COMPAQ laptop - CQ40 - 330TU on 19.05.2009.Having serial no. - CND91436 HK. . But till today i.e. 10th September 2009, I have not received my esteemed gift i.e. MOTOROLA SMART PHONE MOTO QB worth Rs.13,887/-
As required I have sent all the documents mentioned along with a demand draft of Rs.3999/- dated 10.06.2009, DD no. - 094388 on Syndicate Bank, New Delhi in the name of solutions integrated marketing services pvt.Ltd.

An early action will be highly appreciated.


Thanking
-Radhika Khaitan

May send the information on my E-mail ID i.e. radhika.[protected]@rediffmail.com

This is to bring to your kind attention that I have purchased one COMPAQ laptop - CQ40 - 423TU on 25.09.2009.Having serial no. - CND9312VKL . But till today i.e. 02th NOV 2009, I have not received my esteemed gift .
As required I have sent all the documents mentioned along with a demand draft of Rs.5499/- dated 25.09.2009, DD no. - 524170 on State Bank of India, gaya in the name of solutions integrated marketing services pvt.Ltd.

An early action will be highly appreciated
THANK YOU.
SAGAR KUMAR

Sir,
Its more than 4 months since i bought a hp laptop.I bought it on28/06/2009.Im a student in calicut medical college.As you assured in your advertisements aboutNOTEBOOK STUDENT OFFER-MOTO ROKR, I being elligible applied for it.My redemption code isE5MVHVINT6.Then I sent you a draft of RS 5499, along with all needed documents u asked on 7/07/2009.DD serial number is 794057 dated on 6/07/09.Along with that i sent you my students identity card's copy, serial bar cord.my serial number is (S)CND9062W75 and photostat of my invoice.After that you assured to deliver the gift with in 6 weeks.I got my claim registered on 18/07/09.and my file number is 118991.I didnt got my gift by the time u asked for and I complained in your website.First I wrote you a mail in redemption support on 13/08/09.my ticket number was #ZHK-808151, For that you replied me by asking 2 more weeks for me to receive my gift.I waited one month.But i didnt got.Then on 14/09/09 i again wrote a mail to redemption support.my ticket number being #FCA-592003.For that you replied me that the address i gave you is not reachable by your courier service.On 15/09/09 itself i resubmitted a new addressThen you mailed me that my new address is updated.And on last 17th september again i remembered you.my number was #EWE-759944. For that you replied me that i will receive my gift within 7-10 days maximum and within that you will dispatch my gift.Again i remembered you about it on 23rd september.the number was #YLJ-331322.But sorry to say that again it was a false promise as i didnt even received dispatch note of it neither in my mail or mobile number even after 10 daysThen on 28th and 29th september i complained to 3 departments from your website.My ticket numbers are #VJJ-431127, #TTE-216961, #ARF-818934.For that i got a shocking reply from you saying my address have to be changed again.And i resubmitted with a new address.on 1st october you mailed me that my new adress is again updated.Following that i went and complained to focuz computers from where i bought the product.they ensured their all support
.Sorry to say that this is not we expected from a quality product like HP.My frnd who bought a lenovo laptop aftr my purchasal has got a black berry mobile within the time they told.He got it by 5 weeks.Here its 4 months and yet i didnt got it.and my parents are very angry to me as it was my personal choice to select hp pavillion.So I humbly request you the do the needfull and there by i will get my gift as fast as possible.Please do the need full

thanking you
MIDHUN.K

I bought an Hp laptop CND94842T8 in Srinagar on[protected] and was told by the seller that there is an offer of a Videocon LCD TV .After buying the laptop I wrote to HP about it and was told to send the documents along with the Draft for Rs 9000.i registered on HP site and got the redemption code S9S22NEKGG and after that I sent all the documents like invoice, bar coded serial along with the Draft on 6-1-2010 which was received on 8-1-2010 by HP.After that when I wrote to Hp about it I was told that they have received the documents and payment has been realised and the LCD TV is approved and same will be sent in 8 weeks time.some time back I also got an sms that delivery of TVs has started and I will soon receive it but despite a lapse of almost 3 months it has not been sent. Now the latest I have received is a shocking email from HP that the LCD TV cannot be sent to Srinagar and I should provide a Jammu address. Since Jammu is 300 kms from here and I have no address there I requested them to either send me my Rs 9000 back or if the problem is with my address in Srinagar (since not all couriers are willing to come to our area as it is 12 kms away from centre of Srinagar city) I provided them an alternate address which is in the heart of Srinagar and where every courier service is available.Now neither are they sending me the TV nor is my payment being refunded.kindly help.

HP India — videocon LCD TV not being sent

videocon LCD TV not being sent

I bought an HP laptop CND9393KPD in Shaktinagar, Sonebhadra on 31.12.2009 and paid additional amount of Rs 9000/- vide DD 335785 Dated 07.01.2010. I received a redeeption code AZCCAU7IIW.

After 5 months I received a Mail from HP Redemption cell from Miss Pallavi Sharma that TV is about to despatch. But till date I did not receive any TV. Many a times I called them over Phone and they have a simple answer that TV is no more in stock and then they cut the phone.

I told them to atleast return my amount.Kindly help me in this regards

regards
shishir Dutta

sir i have registered in hp laser jet P1007 101 gift Scheme Everyday

And i have won A Reebok Sunglasses and I have not Receive my Gift
Sir Send me A Courier details To My Mail Address
My email id is [protected]@gmail.com

And my Cell Numbers 91+[protected]

HP India — Promotional gift won but not received till date

I had bought a HP original cartridge and the in promotional offer I had won a k109a printer on 27th Oct 2010, and yet await the delivery of the printer or atleast a reply from HP india [ I have sent various Emails ]
I still retain the packing of the cartridge.

Sir,
I purchased A Hp Compaq Notebook Modal no CQ42-355-TU, serial No.SCNF04425BG from date[protected] but same days i am face with battery backup problem. so i requestas soon as possible to plz. solve my problem Thanking You
Hemraj S. Gaikwad
C/o jyoti Agrwal
At, po/;-Asegaonpurna Ta;-chandurbazar
Di:-Amravati (MH)
CELL NO. [protected]

I ARUL.P BOUGHT A HP DJ 2060 PRINTER AND REGISTERED FOR FREE REEBOK GIFT VOUCHER AND RECEIVED CONFORMATION ON NOV 4 2011 THANI LL GET IT IN 2WEEKS.BUT STILL I HAVE NOT RECEIVED THE SAME.NO CUSTOMER SUPPORT.
MY REF ID -3996373

HP India — Printing Problem

recently we purchase a new HP Laserjet M1218 Printer we face some printing problem please log a complaint &amp; also send a engineer as soon as possiable With Regards, Shwetha Metcan Packaging Pvt Ltd Plot No.220, Hebbal Industrial Area, Mysore Ph:[protected],[protected]

HP India — printing problem - total black page printing coming out.

Total black printing coming in all pages, we are suffering from it, how to resolve ? kindly call me immediately or sms me in my number +91 [protected] ( Sk. Ansar Ali ), LICI, Topsia, Kolkata. printer model no. hp laser jet pro P1108

Even I Also tried the same when I purchased Compaq Presario V6608AU, But My friend assured me that I can get drivers on Internet for Vidio,Audio, Lan drivers, but I didn't tried.

Try this website for drivers:
http://www.zyxware.com/

If the drivers dont work then contact the online technical chat person . he will give you the drivers. Even I hv the same Laptop but iam still having windows vista...if all this doesnt work...then i hope u hv created a recovery disc...use it to get ur laptop to brand new condition again.

I strongly agree with the above complaint.
I have also bee a victim of COMPAQ. I purchased Compaq V6608AU laptop just today which has come with pre installed Windows Vista Home Basic. Vista is one of the worst operating systems I have ever seen.
I formated the machine and installed Windows XP, Then i was shocked to realise that Drivers for this pirticular model laptop for XP are not provided by Compaq. I tried very hard but failed to get the drivers.
I believe that Compaq has cheated. because Compaq has not given this information anywhere.
I blindly trusted Compaq, and have been cheated. I strongly believe that this is a very cheap trick to promote Vist which is mearly useless.

very nice info guys...i never thought about it, i think , we shud rise this issue under consumer right.

you can file complaint on company for hiding info.
evey consumer has "right to be informed"

i fully agree to all of the above complaints..
even i have the same model but not much satisfied with vista.. wanted to put xp... but cant do it coz of lack of xp drivers...

@Harish, are you sure all the drivers will be there at this site? http://www.zyxware.com/

Plz reply

hi i purchased v6608au and unable to find xp-64-bit drivers
i needed badly to run my application and plz help me and found many links and it was not supporting this platform fnd it ..................

I can get xp installed on any compaq machine preloaded with vista. If anyone interested conatct me on my email id with your laptop details.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&a...⇄

they are available on the site...dont knw whtz the fiasco about.

hey guys why dont you contact the person from whom you purchased the laptop . he might help . well this wht i did and he installed the drivers for me

http://driveragent.com/driveragent_results.php?hwid=[protected]f62a1a8b4c288bdaa...⇄

Dear sir,
I am from baroda, gujarat india and i have ordered for compaq pressario 901 tu laptops since four days, but there is no response from any dealer and they area complaning that it is out of stock, i am in serious need for one and hope that you will look into the matter and i am ready to pay cash for the same which i have told to all the distributors and dealers,but no response.
Thanks

Hi friends.
I also have one compaq 6608au laptop.
It came with vista and i dont feel good with that os.
So I tried to install windows Xp.
But there is some probleb with the installation.
While trying I go up to formating and copying files...
afther that it showing like there is no hdd in my laptop.
I think I need to install the devise driver fot Hardisk while installing XP(32).

Pls anybody can help me.....
Is there any other options to install wi xp on my laptop...


thanks & regards

Prem...

please help me! few days latter i purchased v6608au model and i am not comfartable with vista and i want xp driver of this model which i don't get in the internet also.so give me a link where i got it

Dear sir
I BOUGHT COMPAY C 738TU AND C734TU LAPTOP
BUT I CANT FOUND ANY DRIVERS CD WITH THIS PACK
AFTER THE INSTALLATION VGA WIFI SOUND LAN WEB CAM DRIVER NOT INSTALLED ON MY LAPTOP PLEASE SEND ME LINK LAPTOP DRIVER

I BOUGHT C734TU LAPTOP ON 29/1/2008.AFTER THE INSTALLATION OF XP SOUND DRIVER AND INTERNAL MODEM DRIVER IS NOT WORKING.SEND ME LINK LAPTOP DRIVER.

I BOUGHT C734TU LAPTOP ON 29/1/2008.AFTER THE INSTALLATION OF XP SOUND DRIVER AND INTERNAL MODEM DRIVER IS NOT WORKING.SEND ME LINK LAPTOP DRIVER.

I BOUGHT C734TU LAPTOP ON 29/1/2008.AFTER THE INSTALLATION OF XP SOUND DRIVER AND INTERNAL MODEM DRIVER IS NOT WORKING.SEND ME LINK LAPTOP DRIVER.

find xp drivers for C734TU model laptops here
http://www.zyxware.com/articles/2008/02/21/compaq-presario-c734tu-laptop-drivers...⇄

i purchase this model

windows xp sound drivers, Intel__Graphics drivers compaq c734tu LAPTOP

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gKGKg kjg ZxC JKSADGKJ GJASKjsgd kajgd akJSGD hdgkjAS DGKJ gdskJA GDSKJSG DJKJA KJDG AS ADSKFA GSDKFJ GKJDG kg kJG jkg HJG hjg KJ Ghgkj GKJ ghKJG kjg KJG kj KJG j Gkj gKGKg kjg ZxC JKSADGKJ GJASKjsgd kajgd akJSGD hdgkjAS DGKJ gdskJA GDSKJSG DJKJA KJDG AS ADSKFA GSDKFJ GKJDG kg kJG jkg HJG hjg KJ Ghgkj GKJ ghKJG kjg KJG kj KJG j Gkj gKGKg kjg ZxC JKSADGKJ GJASKjsgd kajgd akJSGD hdgkjAS DGKJ gdskJA GDSKJSG DJKJA KJDG AS ADSKFA GSDKFJ GKJDG kg kJG jkg HJG hjg KJ Ghgkj GKJ ghKJG kjg KJG kj KJG j Gkj gKGKg kjg ZxC JKSADGKJ GJASKjsgd kajgd akJSGD hdgkjAS DGKJ gdskJA GDSKJSG DJKJA KJDG AS ADSKFA GSDKFJ GKJDG kg kJG jkg HJG hjg KJ Ghgkj GKJ ghKJG kjg KJG kj KJG j Gkj gKGKg kjg ZxC JKSADGKJ GJASKjsgd kajgd akJSGD hdgkjAS DGKJ gdskJA GDSKJSG DJKJA KJDG AS ADSKFA GSDKFJ GKJDG kg kJG jkg HJG hjg KJ Ghgkj GKJ ghKJG kjg KJG kj KJG j Gkj gKGKg kjg ZxC JKSADGKJ GJASKjsgd kajgd akJSGD hdgkjAS DGKJ gdskJA GDSKJSG DJKJA KJDG AS ADSKFA GSDKFJ GKJDG kg kJG jkg HJG hjg KJ Ghgkj GKJ ghKJG kjg KJG kj KJG j 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I strongly agree to the complaint .
I purchased the v6608 au model in oct 07. still now i'm unable to get all the drivers working in xp. T
The machine is underpowerd to run on VISTA and the vista is underpowered to run on any machine..
Action must be taken on COMPAQ and MICROSOFT. they cheated their customers..

HP Compaq and other Branded companies are big time scamsters as far as I know. I bought a the Laptop Presario V6608AU from them. they installed the OEM version of Windows Vista Basic and I have paid for the hardware adn the Vista software to them. So I called them up and told them, " Listen Buddy I luv your hardware but I hate the junk softwares that you have installed on it. So kindly send me an OEM version of Vista Basic DVD to which I am entitled so that I can reinstall Vista on the Laptop without all the junk that came with the computer, since this junk is occupying my hard disk space of 160 GB I have paid for 160 gb of hard disk space and I am entitled to use it the way I want it to. I don't want your recovery partition and I don't want your softwares. " So the gentleman from HP says Sir that is not possible as we cannot ship you a Vista DVD. Si I talked to my lawyer and now he is getting papers ready to sue HP Compaq as well as Microsoft as they are not providing me with the media for the OS. Anyone interested in providing support to me if they are faced with teh same problem than write to me at vipul.[protected]@gmail.com

Dear sir,

i have compaq presario V6608 AU notebook...can i upgrade or install a new graphics card in it...please help me

hello friends, i also had the same problem with compaq 6608AU but fortunately with help from hp online technitions and a friend of mine i was able to install windows xp in my laptop. The thing is that there might be problems installling the audio driver which can be solved by the method the technition says. but the chipset drivers and graphics card driver and the network drivers which the first technition gave didnt work for me. i kept on contacting the chat service till i got the right drivers. try that. for the chipset driver download from the site itself . i am using the chipset driver for nvidia nforce 560 in my laptop and its working. i havent tried the nforce 630(which is the correct device in 6608au) .since that driver is working already i decided to keep the experimentation with 630 drivers little later. for the graphics card driver use the link they give .if it dont work keep asking. or send me mail . if i am free i can send the links. rahul

i want drivers for xp compaq v6608au

hello
i am ashok redy, I BOUGHTcompaq presariowindows vista v6608au laptop...actually my laptop is vista operating system but, now iam using windows xp, iam searching drivers for xp still con't get these drivers,
plese send these link address...
Chipset and Network Controller Driver
ftp://ftp.hp.com/pub/softpaq/sp[protected]/sp33411.exe
Graphics Driver
ftp://ftp.hp.com/pub/softpaq/sp[protected]/sp33537.exe
In order to install the High Definition Audio driver, you must install Microsoft HD Driver
Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio Driver
ftp://ftp.hp.com/pub/softpaq/sp[protected]/sp33867.exe
Audio Driver
ftp://ftp.hp.com/pub/softpaq/sp[protected]/sp34200.exe
Synaptic Touchpad Driver
ftp://ftp.hp.com/pub/softpaq/sp[protected]/sp37065.exe
56K Modem Drivr
ftp://ftp.hp.com/pub/softpaq/sp[protected]/sp33742.exe
Wireless LAN Driver
ftp://ftp.hp.com/pub/softpaq/sp[protected]/sp36684.exe
Ethernet Controller (LAN) Driver:
ftp://ftp.hp.com/pub/softpaq/sp[protected]/sp32131.exe
5-in-1 Card Reader Driver
ftp://ftp.hp.com/pub/softpaq/sp[protected]/sp33413.exe
HP Quick Launch Buttons Driver
ftp://ftp.hp.com/pub/softpaq/sp[protected]/sp33258.exe
Follow the on-screen display to install these drivers. It is adviced to restart the laptop after each install or when the installation wizard asks you to restart.

i have must free download it

Hi anyone need XP drivers for compaq presario v6608au.email me at 236.[protected]@gmail.com

kindly follow this tutorial:
Go as the tutorial say. I have installed using this tutorial.
Later after installation, do backup your system with Norton Ghost. Installing XP on Compaq v6608 au is a tedious process.

http://xpdriversforv6608au.blogspot.com/

Regards
Jagmeet Singh

i have a compaq 6608au laptope so i want graphics drivers for wndows vista

I strongly agree with the above complaint.
I have also bee a victim of COMPAQ. I purchased Compaq V6608AU laptop which has come with pre installed Windows Vista Home Basic. Vista is one of the worst operating systems I have ever seen.
I formated the machine and installed Windows XP, Then i was shocked to realise that Drivers for this pirticular model laptop for XP are not provided by Compaq. I tried very hard but failed to get the drivers.
I believe that Compaq has cheated. because Compaq has not given this information anywhere.
I blindly trusted Compaq, and have been cheated. I strongly believe that this is a very cheap trick to promote Vist which is mearly useless
The more height is that now i trying to install again Windows Vista Home Basic but now its also not possible. Please help me...

Please Never Buy Any compaq laptop, my bettry is fail with in 1.5 years

Hi All, I bought V6608 on 23 march 2007 with vista home edition loaded. Within warranty period there was problem with mother board and processor. Which company replaced. And within 14 months the screen went off. Which i replac by paing 7000 rs. Now after 16 months i am facing hard disk issue. Please buy any compaq laptops any more as per my suggestion...

And even you cant load xp and drivers is not possible to get any where ...

I AGREE WITH THE COMPLAINTS FOR COMPAQ V6608 AU.

THE COMPANY IS NOT PROVIDING ALL DRIVERS FOR XP.
THAT IS VERY SURPRISING!
SOME XP DRIVERS ARE THERE ON THE SITE

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&...⇄

BUT NOT ALL... SO LAPTOP CAN'T WORK PROPERLY!
THERE IS NO AUDIO DRIVERS, NO MODEM DRIVERS ETC..

IF THE COMPANY IS NOT PROVIDING OR DEVELOPING THE DRIVERS FOR THEIR PRODUCT.WHO WILL PROVIDE?
WHAT WILL THE COSTOMERS DO?
THEY ARE HELPLESS...!!!
I AM ALSO AMONG THEM!

NOW I HAVE DECIDED TO SELL THIS AND PURCHASE ANOTHER ONE.!

BUT THE QUESTION IS THAT " WHO WILL PURCHASE IT?"

too bad a performance, did not expect this from pavillion series.

bad performance.

bad bad performance

15-P001Tx - Ultra Slow Performance

This laptop is ultra slow, it hangs, freezes, it takes more than 3-5 minutes even to load basic application. we have not been using this laptop much in the last 2 years but now when we use, it takes a toll using it.
Basic application takes long long time to open, switching applications takes long long time.

I totally agree with the opinions provided above regarding Hewlett Packard: Compaq Presario V6608AU Laptop.

dear sir
my laptop model no is v6608au.i have to reinstall my audio driver again and again.After every half an hour it gets disabled automatically.i am facing this problem since last month.plz send me the solution as early as possible.(os -- xp pro )

I have purchased one Laptop from HP Partner and they have given me one useless backpack with that laptop. when I asked them to change that back and I will pay the rest of the amount by cash. They asked me not to call again. Even the HP Sales Manager are replying in very rude manner. The HP's Service is the worst ever I have seen.

Home Science college Jabalpur were announce that online admission form will submitted before 24 June 2012, but today(20 june 2012) hearing news that college were filling offline admission form have Last day. college has not announce any news innwes paper or college notice board, most of the student have not submitted his form. college has not declared final year BSC-ca result.

kindly share your purchase proof, we can help you to resolve the issue on high priority basis.

We will not recommend to used pirated software.

T.Kishan.
[protected]@kcomputers.biz

I had purchase a hp laptop model dv2124TU serial no.: (S)2CE6500FBH. I had registered for a reliance data card. Is that offer still valid.

my redemption code for reliance data card: MLZ713FGXN

Kind attention of Ms. Aishwarya J
HP Redemption Cell

I have purchased the Compaq Presario Laptop-V6608AUSr. No. (S)CNF7354M4M Dated 16/10/2007 from the hp dealer with the assurance that after filling some requirements procedure i.e. {sending the D.D.No. 656001 dated 05/11/2007 payable at par of rs.600/- in favor of Solutions integrated Marketing Services Pvt. Ltd. New Delhi along with the photocopy of the original bill/original sticker of the product serial no and redemption code} you may get the hp promotion gifts (1 TV tuner card)

But I have not received any acknowledgment either from the company about my D.D.any the gift product since more than 1 months have elapsed.

You are, therefore, requested to kindly send the Gift Items at the address given below at the earliest.

Kindly acknowledge the recipt by return mail.

Regards,

Kishanlal R.Meena
L.I.C.OF INDIA
AT-PO-&TA. DHANSURA
DIST-SABARKANTHA
GUJARAT -383310
REDEMPTION CODE-- ZMG3LUZ9Z6

Kind attention of Ms. Aishwarya J
HP Redemption Cell

I have purchased the Compaq Presario Laptop-V6608AU Dated-16/10/2007from the hp dealer with the assurance that after filling some requirements procedure i.e. {sending the D.D No. 656001 dated 05/11/2007 payable at par of rs.600/- in favor of Solutions integrated Marketing Services Pvt. Ltd. New Delhi along with the photocopy of the original bill/original sticker of the product serial no and redemption code} you may get the hp promotion gifts (1 TV tuner card

But I have not received any acknowledgment either from the company about myD.D any the gift product since more than 1 months have elapsed.

You are, therefore, requested to kindly send the Gift Items at the address given below at the earliest.

Kindly acknowledge the recipt by return mail.

Regards,

Kishanlal R Meena
L.I.C.Of India
AT.PO.TA.- DHANSURA
DIST. SABARKATHA
GUJARAT -383310
Redemption code- ZMG3LUZ9Z6

hello my name is ravi , i have purchased presario v6604au i have sent a DD of rs 600 and other documents as well,
but its almost 2 months i have'nt yet received my TV tunner card my redumption code is 4u0woxnhn9 serieal no: CNF7386116.... pl do take some action thanking you ....

I haven't received the tv tuner yet promised to me by hp even after sending a d.d of 600 rupees .please tell me when i will receive my gift

Good evening Sir/Mam
i have purchesed a loptop of hp compaq on last september 2007 from bhubaneswar .so at that time there was some gift offer according to which i would get hp headset,web cam,interanational calling card,warnty card of laptop.i went 4th times to hp redumption cell which is loacted at okhla phase-1 but till now i have not received my gift and if i am trying call them for so many times no respond from that side and so many times it is showing that netwok is busy.i have triad minimum 50 calles frm which i got respond of only 5 or 6 and so many times no body is picking up the phone.i went 4th times to the place still there is no progress in case.
Sir/Mam please consider my problem and please help me out for which i will be ever grateful to you.

thanks with regards
priyadarshini rashmita

compaq pressario v 6604au — haven't got my assured gift

hi sir,
I purchased a laptop compaq pressario v- 6604 au. on 26/11/07. serial no. is (S)cnf73706kh.with offer of assured gift.
My redemption Code is GM5XA604MM.
For that i also send a cheque of Rs 350/- ( chq no. 032798, bank of india, dated 29/11/07) in favour of"Solution INtergrated Mkarketing Pvt.Ltd". But i have neither got my assured gift till the date not the company has responded till the date. So please inform me the current status and when will ai get my gift. My contact ni. is [protected]. Thanks. Bye.

HP — not giving redemption gift

I have purchased hp dv2519tu int he monthe of november2007.
from the authorized hp dealer with the assrance that compant will give free i-pod(apple 1gb shuffle).But I have n't received yet.Company is delaying so much in sending my assurd gift.
Thank you.

compaq v3239tu — complaint against free gift

DEAR SIR / MA'AM
I BOUGHT A COMPAQ LAPTOP MODEL NO V3239TU ON 07/06/2007 FROM YOUR COMPANY AUTHORISED DEALER SUPERDOT COMPUTERS, COOL ROAD, JALANDHAR ([protected]) HAVING INVOICE NO 0361. AT THE TIME OF PURCHASE THE DEALER TOLD ME ABOUT ME FREE GIFT AND CHARGE 350 RS EXTRA AND TOLFD ME THAT I WILL GET THE GIFT WITH IN THREE MONTHS FROM THE COMPANY. BUT I AM NOT GEETING THE GIFT TILL NOW . NOW HE TOLD THAT HE IS NOT RESPONSIBLE FOR THE FREE GIFT OF THE COMPANY. I JUST WANT TO KNOW THAT WHEATHER IT IS COMPANY'S FAULT OR ITS A DEALER FAULT.OR PLEASE INSIST ME WHAT NECESSARY ACTION I WILL TAKE AGAINST THE DEALER SO THAT HA CAN'T CHEAT ANYONE OTHER OR TAKE SOME NECESSARY STEPS TO AVAOID THESE TYPES OF PROBLEMS BECAUSE IT DELUTED THE BRAND STATUS O[censored]R COMPANY. THANX

I am Lokesh Mittal, I have purchased a compaq presario laptop on 29th june07 from Jaipur.S.no is cnf7192gc3.Red.code is10RSK05010.so pl. send me free gifts immediately & contact me through mail.

i have also purchased a laptop, and i was promissed that i will get a I pod after sending a DD worth of 500/- . it has been sent to HP redemption cell, Miss ashwariya ji at their okhla address. but after waiting for more than 6 month, it has not been delivered yet, so i m requesting these people to kindly do the needfull, otherwise i will go to consumer court with all documents.

lucky singh C/o vikads syal house no 5141/11
Modern complex Mani majra Chandigarh
160101
chandigarh

I purchased hp special edition laptop dv6767 TX and was promised a wi-fi player against a Rs. 500 draft. I sumitted the draft and documents by hand at Solutions integrated Marketing Services Pvt. Ltd, Okhla office. They asked for delivery time of 4-6 weeks. It has been over 3 months and I havent received it yet. On calling up their office at, the lady who answers the phone doesn't talk sensibely. After confirming redemption code, she always says it will be delivered in 10 days and puts down the phone without listening the concern peoperly . This has happened twice. I am palnning to ram straight into their office soon.

I purchased a hp compaq laptop(C700) back in july this year(2008).The retailer told me about an offer abiding by which i sent the documents along with a cheque of Rs 1299/-to the hp redemption cell in okhla, new delhi.and since then i have neither got my products( hp laptop bag + wi-fi head phones) nor any response from their side.
My red. code - RWVLNFF017
cheque no. - 890326

I have also faced the same experience. I had purchased a laptop in August and send a DD of Rs 999/- for the products as per the promotion scheme. Almost 5 months have passed and I have not received anything. I guess we all should unite and file a case against HP in the consumer court. They are taking us for granted at individual level, but if all people come together, they need to listen. Its time to take action by coming together.

I have purchased a HP PAV laptop on 5th january 2009 and i have sent all documents to A-2 okhla phase-1. Please let me know when would i receive the Philips home theatre system.my redemption no is 7BJ60PUP7.

AJAY SETHI
MOBILE [protected]

I have purchased a Compac laptop on 31st dec 2008 and i have sent all documents to A-2 okhla phase-1. Please let me know when would i receive the Philips home theatre system.my redemption no is 6WQSJLV0F7.

hi
this is pavan can u tel me how to apply for philips home theater where i have perchased a new hp dv2000
laptop on 20th jan 2009 they have said to register it in online can u tel me how to aply for this ...
n in whose favour we need to take the dd ...
n where we need to send the documents ...
waiting for u r reply...
Tc...

hey guys
actually the HP promotions website is having some problem.so we cannot register for our home theatre system.Lets see when this problem is rectified.

Hi

I was assured to get a 10MP Digicam through the offer I opt with my HP2901 notebook purchase from House of laptop Pune

I have been continuously calling your customer care number which is always busy,
I have sent all the required documents through DTDC courier and submitted scan copy of delivery proof as well
It’s been more than 2 months, have not received Product or acknowledgment.

Details of redemption
SID : 523750
Redemption code: 4YOGKE19PE
Name of Courier DTDC

Date of Dispatch: 3 Dec 2007

Consignment # P09407479

Bank Name ICICI

DD No- 927419

Hi,

I have purchased HP dv52002 AU Laptop in 7th January and dealer assured me for free gift Philips home theater system by HP and I sent all the required document including of D.D. of 1499/- . Till now no information of receiving of document and as well as no information of free gift.

I tried to communicate via Email ans sent many Emails. Earlier they replied and said to send detailed information of DD no and date, redemption code. I sent all the required information but till now no response of my mails.

kindly help me in this regard.

till date i could not any kind of free gift for my cq40 144 tu laptop neither i got any kind of contact.
i had reported this for more than thrice on this page. but there is no response at all.my product no is:
cnd 8400stm
and my p/n fz736 pa #acj .
my adress where the gift should reach is
plot no:1551
sector:10(d)
markat nagar
c.d.a
cuttack-753014
orissa


if still no response from you i may be forced to visit the consumer forum

I have gone through a similar experience with HP.I reallyfeel why I went for HP.Company doesnt care a about there customers.

i changed my address, , , , , , have u got it?
call at [protected]

res sir, ,
i not received my free gift yet which i need to be received from HP redemption cell. i opted for Philips Home theatre and sent an DD mount of 1499..
even the redemption cell phone numbers also not getting connected..

Hi
I have purchased HP 1104 Laptop in october 2008 and dealer assured me for free kodak camera system by HP and I sent all the required document including of D.D. of 990/- . receiving of document and Till now no information of as well as no information of free gift.Now they are asking that mine checked got bounced, i have confirmed mine check in "SBI IIT ROORKEE BRANCH", but they found it right one, i again send mine whole documents to the redemption cell, but they give the same reply, and this time they asking about to take 1090 rupees/ amount instead of 990.still there is no confirmatiom that i will get mine gift or not.

I tried to communicate via Email ans sent many Emails. Earlier they replied and said to send detailed information of DD no and date, redemption code. I sent all the required information but till now no response of my mails.now I have make mine brain to file a case against HP redemption cell in consumer court, rest will be comminicated in the court if no action will be taken by authourity, furhther we are intended to make a get-togther in our institute "IIT ROORKEE" to tell our juniors, cooligies, faculty memebers, teachers, other pepoles surrounding us not to purchase the HP LAPTOPS.

kindly help me in this regard.
yours
sandeep sing(ph.d.)
IIT ROORKE
ROORKEE
U.K.-24766
INDIA

Hi
I have purchased HP 1104 Laptop in october 2008 and dealer assured me for free kodak camera system by HP and I sent all the required document including of D.D. of 990/- . receiving of document and Till now no information of as well as no information of free gift.Now they are asking that mine checked got bounced, i have confirmed mine check in "SBI IIT ROORKEE BRANCH", but they found it right one, i again send mine whole documents to the redemption cell, but they give the same reply, and this time they asking about to take 1090 rupees/ amount instead of 990.still there is no confirmatiom that i will get mine gift or not.

I tried to communicate via Email ans sent many Emails. Earlier they replied and said to send detailed information of DD no and date, redemption code. I sent all the required information but till now no response of my mails.now I have make mine brain to file a case against HP redemption cell in consumer court, rest will be comminicated in the court if no action will be taken by authourity, furhther we are intended to make a get-togther in our institute "IIT ROORKEE" to tell our juniors, cooligies, faculty memebers, teachers, other pepoles surrounding us not to purchase the HP LAPTOPS.

kindly help me in this regard.
yours
sandeep sing(ph.d.)
IIT ROORKE
ROORKEE
U.K.-24766
INDIA

same here .now hp is becoming famous for cheating people specially ohkla office, we shud try for consumer court

I had purchased an HP DV 6226 TX around an year and half ago as a scheme on sending you a D.D of rs.500 i recieved a Hauppage WinTV card. The card is faulty . Please guide me where can i find its service ceneter in Mumbai

promotion offers should have been sent to all purchasers who purchased the products which are having promtion offers, but the reason not delivering or not communicating the real story whether supplies will be made or not to be made should be made clear through electronic media or telephonically.The disappointment of purchasers for promotional offers will lead back name, fame, loss to the promoting firm.

Dear Sir,

my redemption code is - XBP6F8HF86 against hp laserjet printer. i already send all the required document along dd through DTDC courier/ # Z88384895/[protected].

I am not recd. the free gift till date.

kindly send my gift as soon as possible.

regards

heetender jain
[protected]

sir,
I have purchased aHP PC on26-12009 and sent the DD for the offer, my claim (a UPS&PRINTER )for PC-CompaqPresario INA83308JT, PRODUCT NO. FK 804 AA, but no response from thier side so
please please help to get back the canara bank DD 0476 dtd.[protected].

Jolly

hello,
Nice to hear that u have purchase a compaq product, but i wanna must tell u that Hp India, just give gifts to their countable customers, In that list i think u might not be included due to ur luck, and i wanna ask u that @ the time of purchase o[censored]r notebook, have u reg. online with S/N AND P/N o[censored]r pc for claiming the free gift... if no, then : - its ur fault, is that dealer havent told u anything for reg.????
That reg. valids only in 10 days of purchasement of product...

hello hp customer care,

my laptop model no is: hp pavillion laptop dv6704tu .I hd purchased it on 23april 2008. i want to

install xp or win os 2007 but it is not format bcoz of bios setting .my cd-rom drive not

working but i have external usb cd-rom.but there is no option of formating through external

cd-rom in bios.

please help me.sugget me what should i do.my system is not in waraanty.please help me.

thanking you

Abhinay Tandon

Lucknow

Printer M1005 Screen is showing No Print Cartridge

My Printer M1005 MFP is showing error No Print Cartridge from last two days. it has new.

Faulty Desktop Computer

Intermittently ON / OFF CPU, on Warranty period

pendrive

Purchase 8 gb pendrive from croma ghod dod road, before some month, its not working now, it has five years warrenty

HP Scanjet 200 Flatbed Scanner (L2734A) is not working plz replacement scanner

Dear Sir, I have got this scanner one month back but this scanner is not working properly please replacement HP Scanjet 200 Flatbed Scanner (L2734A) pleas early. PART NO.L2734A3BC5. Cell No.[protected] Raichur, Karnataka

MY LAPTOP IS NOT WORKING

HI, as i start my pc it hangs and if i use any program like windows explorer it will not respond. i have tried reinstalling the windows but it was of no use.

battery plugged in but not charging

showing battery charge 85% available but not switched on, to switched on laptop always plug in is necessary.

Free McAfee Antivirus subscription

I had purchsed HP notebbok on 14/11/2015 from Malad Link Road Croma Store. It was sold me by saying warranty of 3 years and MaCfee antivirus subscription free for 15 months. Please confirm the warranty period in writting and activat the macfee antivirus.
Product details
HP 15-ac101TU Slv 39cm wt
cc (Sr.No: CND54359T3 )

I am a customer of H.P. domestic Gas. The distributor is M/s Brij Gas Agency, nirman vihar, delhi-92, ph no. ph no. [protected], [protected], [protected].

The distributor is not supplying the cylinder in time. I have booked for refill on[protected]. Till date[protected] I have not received the cylinder. The distributor is harassing the customers.

H.P. should cancel the dealership or instruct the dealer to supply the cylinder properly/in time.

Brijmohan Singh
Consumer number is. 616525
Phone number is [protected]
A grieved customer

sir,

sir my compaq pressario compter model no Compaq pressario SG 3053il Sn NO. INA7340FTB is dead. i gess mother board problem.

which os can i use in compaq presario cq40 108tu notebookpc?

Hai HP Care
I have some angry for your online care support
because i need some help for my laptop and i try make a line my product not response on another side plz help me

My Profile Laptop
Hp 520 Laptop
S/N : CND8171TH2
P/N : KD079AA#UUF

Thanking You

sir,
i purchased a hp laptop of model HP630(C-i5) s/n-5CB1313FD 6, from SUN N SHINE, 11 BRAHMO SAMAJ COMPLEX, S.S ROAD, LAKHTOKIA, GUWAHATI -1.ASSAM, at the time of purchasing they offered me to give the necessary drivers required for my laptop, but they dint stick to their words as promised. the shop dint provide me my laptop drivers of graphics and bluetooth. Many a times i visited them, but they dint respond any. now it feels having a incomplete pc, n i cant properly do my works. i expect that required action will be taken against them.

HP India — WRONG GIFT SENT

I HAVE PURCHASE A LAPTOP OF HP, DATED 24/9/2008, MODEL NO 1102TU, S NO CNF83514XV. AT THIS TIME HP OFFERS THROUGH INTERNET -Dear Customer,

We are pleased to offer you a valuable gift with your purchase of all HP Pavilion Notebooks.


Get a Kodak Easy Share C1013 Camera (10 Mega Pixel, 3X Optical Zoom, 2.4" LCD) with every purchase of HP Pavilion Notebooks.

-

This is a web based redemption program and is subject to the terms and conditions mentiond below.
-

This offer is valid on purchase of all models of HP Pavilion Notebooks
-

Offer valid on purchase made from 01 September 08 till 30 November 08 in India . Redemption open till 15 December 2008

I HAVE COMPLETE ALL THE REQUIREMENTS OF COMPANY.BUT COMPANY SEND ME A WRONG MODEL OF DIGICAM C813 NOT C1013.PLZ TAKE ACTION SOON.
KINDLY DO THE NEEDFUL

MAYANK JAIN
[protected]

i have deposited my compaq v328au for moterboard repair, 10 days are over and still the service center says the part has not come .
If part is not available they should send nearly compatable part but their should be no delay also customer feedback for the part is not present or not available should be done.
"Better is not to buy Compaq In Indian Market"

hpindia — delay in gift

Respected Sir /Madam

I have bought the below said model of comapq and hp laptops:
Name Serial No. Model No. Redemption code
pardeep kumar cnd819crvn c785tu oxy58awdzq
pardeep kumar cnd83308sp c749wu ue6rgodysz
pardeep kumar cnd8086mv2 c772tu fvk5dp1rcx
pardeep kumar cnd808610m c772tu 8v3l4pelsi

according to above said details I send all the documents along with chqs and all the chq are cleared from my account but after all that i didnot recieved any gift they withdraw app. Rs 5100/- against these gift but still now I have not recieved any gift from the hp.
Plz do some thing helpfull to me

hp pavilion DV2401 notebook — late in getting free gift

dear sir,
i hrudaya ,have already claimed for my free gift(Hauppage TV Tuner) on the date of 9th oct 2007, i have also postd the drft on the date of 10th nov 2007.But it is not delevered to me yet .
Therefore i request u to take necessary steps for it. i am weating for your replay.

Hi,
I bought my new HP Laptop and applied for tv tuner card.I sent a draft of Rs 1000 towards procuring the tv tuner card to HP Redemption cell.
But till now i did not my tv tuner card.

Please comment and consider it utmost urgent.
Also it has been more than a month since i posted the draft to Hp Redemption cell.

Thanks
Avinash

Hi
I had already send DD of 1000/- Rs. . But has got no acknowledgment about it. from HP People.This is really disgusting. I think HP shud close their so called deppartmen "Customer Care" if they cant take care of their customers.

I bought a laptop of model v3424AU with windows vista. and i had an offer that i will be getting a headset and a web-camera as free.
I applied for headset and web-camera redemption offer on 26th of October 2007 with all the necessary documents plus 350 rs/- demand draft in favour of solutions integrated marketing services limited newdelhi reached on November 2 or 3rd of 2007.

I got confirmation of my headset and web-camera from Hp Redemption cell newdelhi in 10 days time through an acknoledgement letter.


After that i have keep on calling from November onwards for getting my redemption offer, but yet i didn't receive my redemption offer headset and web-camera, its almost around 5 months got over. when ever i am calling them, they are saying that i will be getting the gift within 7-8 days. I think it seems to be a fraud. Because even they are not providing the right information.

I purchased one hp pavillion dv2310 laptop on oct 07. I have applied for the tv tuner card which was the offer with the product. Though i have made the DD and send through registered mail I have not yet received the tv tuner card

purchased one hp pavillion dv2310 laptop on oct 07. I have applied for the tv tuner card which was the offer with the product. Though i have made the DD and send through registered mail and registered online I have not yet received the tv tuner card. The online redemption code is RO6BROCLWR

hi i am Arindam Mandal from a district in the state of west bengal.I applied for tv tuner card which was the offer the product hp pavilion 6602 laptop.i purchased the laptop 31 dec 2007. Though i have made the 1000 rs DD and send through currier.But till now i did not get my tv tuner card.My TV Tuner card Redemption Code V7X1IK93J9.pls send me the tv tuner card

Dear sir,
I am doing PGDM (2nd semester) from Institute of Management and Research, Ghaziabad.I have taken my speclization in Marketing Management .
So I want to do summer traning from your company to enhance my knowledge in Marketing sector. Please give me chance to show my knowledge and skill in Marketing sector.i will be thankful to you.

Thanking You,

Sonpal Singh,
IMR Ghaziabad.
Cell.no - [protected]
Date[protected]

Dear Sir

[Redemptions #IOB-713183]: Status

Pl.give the status of above file

Hp pavillion dv2310 note book — note received the offer

I bought the Hp pavillion dv2310 notebook computer on october 2007. There was a promotional offer of TV tuner card for which I registere online and got a redemption code no RO6BROCLW and send the Demand Draft as required for transportation charges. Kindly let me know what is the status. It is very late

This is with regards to the level of customer service I've gotten from Nortech - the HP authorized service center in Cochin. My laptop is also from the same series as yours and the model number is dv9295ea.

Check out how I’m getting tossed around by HP Customer Care India. There are too many details to put up, you can read it all at http://www.koshyjohn.com/hp but suffice to say that the laptop has been faulty for over 9 months within warranty and its taken them 3 months to fix and yet its not up to the mark…

HP Customer Service in India is a pathetic joke.

Please let me know the status of my offer and when I will receive the same. My redemption code is VCWJ1GKHMA.

WAITING FOR YOUR REPLY.

Sudip Chakraborty.
[protected]

Dear Sir,

I bought Compaq Pesario Laptop Model V6608AU on 21 Jan 2008. I was promised to give a TV Tuner with that. I submitted One Thousand Rupees for the same to you on 11 feb & it reached you on 13/14th of the same month.

I have not got my TV Tuner Till now. I complainted about it to your redumption cell nearly 2 Months back & he assured me that TV Tuner will be released in few days. But it has not been received by me till now.

Now no body is picking up the phone at your redumption cell.

Sir it is a serious issue with HP as the your promise says one 6 weeks time for dispatch of material.

Kindly inform me the status.

The details of my laptop is as below:

S.No CNF7442X7K
REDEMPTION CODE: N3QCMG0K4N.

Thanks & Regards
Nitin

Dear Sir,

I bought Compaq Pesario Laptop Model V6608AU on 21 Jan 2008. I was promised to give a TV Tuner with that. I submitted One Thousand Rupees for the same to you on 11 feb & it reached you on 13/14th of the same month.

I have not got my TV Tuner Till now. I complainted about it to your redumption cell nearly 2 Months back & he assured me that TV Tuner will be released in few days. But it has not been received by me till now.

Now no body is picking up the phone at your redumption cell.

Sir it is a serious issue with HP as the your promise says one 6 weeks time for dispatch of material.

Kindly inform me the status.

The details of my laptop is as below:

S.No CNF7442X7K
REDEMPTION CODE: N3QCMG0K4N.

Thanks & Regards
Nitin

Dear HP customer care center
Date 3 June 2008
Dear sir/ma’am

I would like to draw your kind attention that I bought HP Laptop from your company in Dehradun. Bearing the details MODEL No. 32567U, MODEL DESCRIPTION – RZ896PA, MACHINE SL. NO. 2CE7070DKP. (PRESARIO)
We purchase this Laptop on 29 May 2007.

Problem is that I found that the CD/DVD Drive was not working. I went to claim guaranty from your HP Service Center, (RT OUTSOURCING SERVICE LTD) (Phone number[protected], 2654187) Dehradun, Near Bindal Pool. They returned the laptop after 5 days and found the same problem. S

So I went and put up another complain but had the same problem. Third time we made a marking on the CD/DVD Drive and gave it to them and showed the same problem. We came to know that they had been cheating the customer returning the same thing without replacing any of the items. We proved it by showing the marking we did on the CD/DVD Drive.

Somehow they did change but now the Laptop is unable to display anything on the screen. This problem occurred when it was within their care. The care center is not willing to repair stating, it is out of guarantee period. But the laptop was not displaying anything even the day they deliver it to me. They have been cheating me so I don’t trust them anymore. I assume they must have taken out our working MOTHERBOARD and replace with old items. Reason being this fault of Motherboard was never shown until laptop was given to the center.

I just want to request you to please kindly take this matter up with your care center and treat this matter immediately. Mr. Bharat Tyagi who is in-charge of the center and his colleagues cheated us badly. We express our deepest repulsiveness for being cheated by a reputed company like HP. Our next step if this is not entertained would be through Consumer Forum.

Thanking you

My contact details.

Email :- [protected]@yahoo.com
Mobile 091-[protected]

Thanking you

Sincerely

Dee-zane Pamei

Dear HP customer care center
Date 3 June 2008
Dear sir/ma’am

I would like to draw your kind attention that I bought HP Laptop from your company in Dehradun. Bearing the details MODEL No. 32567U, MODEL DESCRIPTION – RZ896PA, MACHINE SL. NO. 2CE7070DKP. (PRESARIO)
We purchase this Laptop on 29 May 2007.

Problem is that I found that the CD/DVD Drive was not working. I went to claim guaranty from your HP Service Center, (RT OUTSOURCING SERVICE LTD) (Phone number[protected], 2654187) Dehradun, Near Bindal Pool. They returned the laptop after 5 days and found the same problem. S

So I went and put up another complain but had the same problem. Third time we made a marking on the CD/DVD Drive and gave it to them and showed the same problem. We came to know that they had been cheating the customer returning the same thing without replacing any of the items. We proved it by showing the marking we did on the CD/DVD Drive.

Somehow they did change but now the Laptop is unable to display anything on the screen. This problem occurred when it was within their care. The care center is not willing to repair stating, it is out of guarantee period. But the laptop was not displaying anything even the day they deliver it to me. They have been cheating me so I don’t trust them anymore. I assume they must have taken out our working MOTHERBOARD and replace with old items. Reason being this fault of Motherboard was never shown until laptop was given to the center.

I just want to request you to please kindly take this matter up with your care center and treat this matter immediately. Mr. Bharat Tyagi who is in-charge of the center and his colleagues cheated us badly. We express our deepest repulsiveness for being cheated by a reputed company like HP. Our next step if this is not entertained would be through Consumer Forum.

Thanking you

My contact details.

Email :- [protected]@yahoo.com
Mobile 091-[protected]

Thanking you

Sincerely

Dee-zane Pamei

Dear HP customer care center
Date 3 June 2008
Dear sir/ma’am

I would like to draw your kind attention that I bought HP Laptop from your company in Dehradun. Bearing the details MODEL No. 32567U, MODEL DESCRIPTION – RZ896PA, MACHINE SL. NO. 2CE7070DKP. (PRESARIO)
We purchase this Laptop on 29 May 2007.

Problem is that I found that the CD/DVD Drive was not working. I went to claim guaranty from your HP Service Center, (RT OUTSOURCING SERVICE LTD) (Phone number[protected], 2654187) Dehradun, Near Bindal Pool. They returned the laptop after 5 days and found the same problem. S

So I went and put up another complain but had the same problem. Third time we made a marking on the CD/DVD Drive and gave it to them and showed the same problem. We came to know that they had been cheating the customer returning the same thing without replacing any of the items. We proved it by showing the marking we did on the CD/DVD Drive.

Somehow they did change but now the Laptop is unable to display anything on the screen. This problem occurred when it was within their care. The care center is not willing to repair stating, it is out of guarantee period. But the laptop was not displaying anything even the day they deliver it to me. They have been cheating me so I don’t trust them anymore. I assume they must have taken out our working MOTHERBOARD and replace with old items. Reason being this fault of Motherboard was never shown until laptop was given to the center.

I just want to request you to please kindly take this matter up with your care center and treat this matter immediately. Mr. Bharat Tyagi who is in-charge of the center and his colleagues cheated us badly. We express our deepest repulsiveness for being cheated by a reputed company like HP. Our next step if this is not entertained would be through Consumer Forum.

Thanking you

My contact details.

Email :- [protected]@yahoo.com
Mobile 091-[protected]

Thanking you

Sincerely

Dee-zane Pamei

Dear HP customer care center
Date 3 June 2008
Dear sir/ma’am

I would like to draw your kind attention that I bought HP Laptop from your company in Dehradun. Bearing the details MODEL No. 32567U, MODEL DESCRIPTION – RZ896PA, MACHINE SL. NO. 2CE7070DKP. (PRESARIO)
We purchase this Laptop on 29 May 2007.

Problem is that I found that the CD/DVD Drive was not working. I went to claim guaranty from your HP Service Center, (RT OUTSOURCING SERVICE LTD) (Phone number[protected], 2654187) Dehradun, Near Bindal Pool. They returned the laptop after 5 days and found the same problem. S

So I went and put up another complain but had the same problem. Third time we made a marking on the CD/DVD Drive and gave it to them and showed the same problem. We came to know that they had been cheating the customer returning the same thing without replacing any of the items. We proved it by showing the marking we did on the CD/DVD Drive.

Somehow they did change but now the Laptop is unable to display anything on the screen. This problem occurred when it was within their care. The care center is not willing to repair stating, it is out of guarantee period. But the laptop was not displaying anything even the day they deliver it to me. They have been cheating me so I don’t trust them anymore. I assume they must have taken out our working MOTHERBOARD and replace with old items. Reason being this fault of Motherboard was never shown until laptop was given to the center.

I just want to request you to please kindly take this matter up with your care center and treat this matter immediately. Mr. Bharat Tyagi who is in-charge of the center and his colleagues cheated us badly. We express our deepest repulsiveness for being cheated by a reputed company like HP. Our next step if this is not entertained would be through Consumer Forum.

Thanking you

My contact details.

Email :- [protected]@yahoo.com
Mobile 091-[protected]

Thanking you

Sincerely

Dee-zane Pamei

Dear HP customer care center
Date 3 June 2008
Dear sir/ma’am

I would like to draw your kind attention that I bought HP Laptop from your company in Dehradun. Bearing the details MODEL No. 32567U, MODEL DESCRIPTION – RZ896PA, MACHINE SL. NO. 2CE7070DKP. (PRESARIO)
We purchase this Laptop on 29 May 2007.

Problem is that I found that the CD/DVD Drive was not working. I went to claim guaranty from your HP Service Center, (RT OUTSOURCING SERVICE LTD) (Phone number[protected], 2654187) Dehradun, Near Bindal Pool. They returned the laptop after 5 days and found the same problem. S

So I went and put up another complain but had the same problem. Third time we made a marking on the CD/DVD Drive and gave it to them and showed the same problem. We came to know that they had been cheating the customer returning the same thing without replacing any of the items. We proved it by showing the marking we did on the CD/DVD Drive.

Somehow they did change but now the Laptop is unable to display anything on the screen. This problem occurred when it was within their care. The care center is not willing to repair stating, it is out of guarantee period. But the laptop was not displaying anything even the day they deliver it to me. They have been cheating me so I don’t trust them anymore. I assume they must have taken out our working MOTHERBOARD and replace with old items. Reason being this fault of Motherboard was never shown until laptop was given to the center.

I just want to request you to please kindly take this matter up with your care center and treat this matter immediately. Mr. Bharat Tyagi who is in-charge of the center and his colleagues cheated us badly. We express our deepest repulsiveness for being cheated by a reputed company like HP. Our next step if this is not entertained would be through Consumer Forum.

Thanking you

My contact details.

Email :- [protected]@yahoo.com
Mobile 091-[protected]

Thanking you

Sincerely

Dee-zane Pamei

i had purchased hp pavilion notebook Dv2401 on 30.01.08
and i had already sent DD of Rs1000/- on 30.01.08 and uptill i dont receve my gift.
My redemption code is DY52FOEBTL
so please give me a proper responce

I M valjibhai from Morvi.I've bought 1 laptop compaq-V3424AU at 05th, October-2007 from my town Morvi.At that time there R 1 promotional scheme for <Webcam & Head-set/Phone> on payment of Rs.350/00.which i have paid by chaqe of at-par.which is already passed from my Bank accordingly.

I've follow that procedure with redumption dept.on 14th-Dec-2007 by Trackon Courier Pvt.Ltd. My redumption Code is<I3ULY2D3LV> I've got one confirmation e-mail from redumption dept.also. But still date I've'nt recvd any responce from your end. I really need both of promotional thing's which U offered in...Pls look in to the matter & obliges us for the same & acknowledge me the same from your end. Than U in anticipation.Valji bhai-Mobile no is<+91-[protected]>

I got my hamper-b.. But in that micro wave which i got by courier is damage piece.. full glass is broken in small pieces.. wat i do of that damage piece... i dont send you draft of rs 1699 for this type of damage piece.. so kindly requsting you to replace me new... My redemption code is UNXGNHUSXG. AND MY TICKET ID IS JIA 526354.. HOPE I WILL GET YR RPLY SOON.

I had purchased Compaq C7773TU model last month and I had sent across the cheque

Redemption code: U6Q862B97H

Even the courier (consignment no:[protected] has been tracked to see that it had reached the HP redemption cell properly, but I haven't received any acknowledgement so far.

The customer cell number is useless. Infact, i should say it is a fake number as it mostly keeps ringing.

HP — False Promotions

Hi,
I bought an HP Laserjet printer P1008 on 12-Sep-08. There's a promotion offered with an extra free toner. You need to fill up an online registration form and submit to get a code and then you need to send the invoice details etc. to Delhi. Well the first step itself doesn't work.

The online form itself doesn't work.

I have bought hp pavilion dv2713 laptop on july 2 i have sent all the required document to their redemption and dd of rs500.they recieved my documents on 7 july i got confirmation mail from them on 16 july.But no gift yet recieved till 12 sep.If You call them 100 try one time your call is recieved.i have called the several times they just say u will get your gift 2 week later.This is real fraud from hp india.

i purchased hp laptop dv2701 on June month offer of TV tuner card and wireless volume receiver.i sent 1dd rupees of 500.i think nearly its 2 months over.
they sent 1received mail to me.its like following...
We would like to inform you that we have received the claim documents and it is approved for the gift of Wi-Music & TV Tuner.

Kindly provide us a time frame of 6-8 weeks for the delivery of the gift.

Please feel free to proivide your feedback at our Email and Telephone Number.
plzz help me...
my contact details:-
ph no.:-[protected]
mail id:[protected]@yahoo.co.in.

i have purchasedhp pavilionlaptop in june 2008 from srinagar. necessary documents and a cheque for rs500 payable at new delhi was sent to reduption cll new delhi which have been received by themon 12/06/2008.my cheque stands debited my account.But tilldate no gift tem has been received by me.ON2/9/2008 one ms stanvider on my queery told that gift will reach to u withen days but waiting for 20days no such gift was received by me.The telphone number[protected] is giving the message unable to take your call record your details but nothing good happning.My serialno is 2CE8133PFO MODEL NO IS dv2713Tv and redumption code is N92G8DTG97

I have purchased Compaq Presario Desktop SG 3430IL from Logtech Systems Trivandrum vide Bill No.281 dt.18-7-08. SL.No. is INA823010H. They have offered a Promotional Gift of 10 DVDs of Sharooq Khan. I have informed the matter at that time to your office via Email but so far not got any response. I highly regret for not getting any response. So I once again request you to send me the offered gift.

I also purchased a Laptop Compaq presario. After hell lot of correspondence and tele calls to Delhi I have not received this card. This calls have charged me not less than 500 Rs.We should gather and file a case in consumer court about this fake redemption.

If anyone is of same openion please give me the email Id.

my redepmtion code d3bijfk95c
i send all document but hp redemtion cell not recived my couriers but my couriers say hp receved all
i send pod slip by mail but not reply
so plz

dear sir/madam
i have sent a DD of 990 for getting a free gift i.e digital camera.i was not aware about sending the original copy of the bar code and the redemption code.so, what i want you to request is that "can i send the two things again this week?".the DD has already been delivered to the HP REDEMPTION CELL, NEW DELHI.i havn't sent the bar code and redemption code of my product.but i have registered my product already.
i'll be very thankfull to you i[censored] reply me very soon.

dear HP customer care,

I purchased a HP laptop on[protected] and it was entitled that i have got a free gift i.e. a digital camera.i have registered my product name, serial number and model number of my laptop.i have also sent a DD of 990 to HP REDEMPTION CELL, NEW DELHI.but unfortunately, i didnt enclosed the original copy of the bar code and havnt mention the redemption code.the DD has already been delivered in the HP REDEMPTION CELL, NEW DELHI on[protected].what i want to remind you is that "CAN I SEND THE ORIGINAL BARC CODE AND THE REDEMPTION CODE AGAIN?"please reply it soon or else i'll lost my free gifts.
here is my serial no. and redemption code:

serial no.:CNF83809MY
redemption no:NSI6EWK066
model no.:dv5-1104AX
product no.:FZ724PA.
please reply me very soon.thank you.

I too had applied for Compaq Presario Notebook MP3 Player offer about two months back. Till date I have no clue about what is going on. No update whatsoever recd. till date inspite of repeated reminders to concerned Company :

a. Offer Name : Compaq Presario Notebook MP3 Player Offer
b. Exact Name on which claim was registered : Atul Sharma / Systems & Equipment Maintenance Company Ltd.
c. Registered mobile no.[protected]
d. Email - [protected]@semcoindia.com
e. Redemption Code=ZXZEMPQKRZ

Indeed a poor performance on the part of HP.

(Atul Sharma)
Cell No.[protected]
HIG H-12, Sanjay Nagar, Ghaziabad -201002, (U.P.)

HP REDEMPTION/SOLUTION INTEGRATED MARKETING SERVICES — NOT RECIEVES WIRELESS HEADPHONE ND MUSIC RECIEVER

RESPECTED SIR,
I HAVE PURCHASED HP LAPTOP IN JULY... AT THAT TIME THE OFFER WAS THERE... AND I HAVE SANT 500 RUPEES DEMAND DRAFT IN FAVOUR OF SOLUTIONS INTEGRATED MARKETING SERVICES... I HAVE NOT GOT TILL NOW WIRELESS HEAD SET ND HP MUSIC WIFI, , I M CALLING EVERY TIME BUT THEY ARE NOT RESPONDING.. THEY EVEN NOT PICKUPING THE PHONE.. JUST SAYING LEAVE THE MESSAGE.. I HAVE SPENT MORE THAN 200 RUPEES IN PHONE ONLY TO CONTACT THEM...MY REDEMPTION CODE M3KDXSYQMY ., , , PLEASE KINDLY TAKE A NOTE ON MINE COMPLAINE..

Hi
i am also purchase HP Pavilion dv5-1104tu series notebook on 21-oct-2008
this notebook is not better from other notebook... this notebook is only for designed on VISTA OS.. if i am downgrade my OS, Vista to XP then this laptop giving me various problem and Win XP are not installed properly . when i am trying to contact HP customer care, ...no any responce..

This model is very bad...

Hi,
I bought my new HP Laptop and applied for kodek digicam.I sent a draft of Rs 990 towards procuring the digicam to HP Redemption cell.
But till now i did not my Digicam.

Please comment and consider it utmost urgent.
Also it has been more than two month since i posted the draft to Hp Redemption cell.

Thanks
Debabrat Barik
email:[protected]@gmail.com

Hi i am Akshay frm Tumkur, Karnataka. I bought a new laptop(model:dv5-1106ax) and also applied for the camera. I have also sent the documents asked by the HP redemption to the required address. But i have neither received acknoledgement nor the gift. I request Hp to kindly look into my complaint and send my gift as soon as posible.

Thank you,

sir;
mera redemtion code rvloh73v1a hai aan ne mera free gift blue bart couerir se 3/12/2008 consigment no.[protected] se bheja hame 10/12/2008 tak nahi mila humne blue dart service me bilaspur me pata kiya unka kahana hai aapka couerir return ho gaya hai 8/12/08 bhilai se aapko return kar diya hai sir RAIGARH (C.G.) ME blue dart nahi hai mera address mukesh jain c/o maggi enterpries mig25 lochan nagar near digree collage RAIGARH (C.G, ) PIN CODE 496001 PLS SIR AAP HAMARA GIFT JALDI BHEJENE KI KRIPA KARE

sir;
mera redemtion code rvloh73v1a hai aan ne mera free gift blue bart couerir se 3/12/2008 consigment no.[protected] se bheja hame 10/12/2008 tak nahi mila humne blue dart service me bilaspur me pata kiya unka kahana hai aapka couerir return ho gaya hai 8/12/08 bhilai se aapko return kar diya hai sir RAIGARH (C.G.) ME blue dart nahi hai mera address mukesh jain c/o maggi enterpries mig25 lochan nagar near digree collage RAIGARH (C.G, ) PIN CODE 496001 PLS SIR AAP HAMARA GIFT JALDI BHEJENE KI KRIPA KARE

hi,
I purchased compaq laptop from pathankot, punjab .model no .is 795. my remdemption code is MR15AHK4V9. I m waiting my headphone frm 4 month but till now i didnt get my product .it is shame on u r department that u did not fullfill u r words .plz answer me what steps taken by u.

hp site is not open and i am not fill the offer form please contact me

we r purchaged hp pavsiillion dv 6910tx at 30 th sep 08, s.no is cnf 82623bm rediemption code is FEG1B16A7M, SEND DD FAVOR O[censored]R'S 900/-RS WE CAN GET ANY GIFT PLZ VERIFY AND SEND GIFT AS SOON AS POSSIBLE

I bought hp pavilion laptop dv 3000 with hp redemption offer of wireless headphone & wifi music reciver.i had send rs 500 as dd to hp redemptioncell. i have got the wifi reciver but not the wireless headphone.reply me what about the offer

Hello Friends,

HP India Redemption offer Complaints - Fake Promotion


WE need to esclate this issue to their higher ends...

To whom shal we need to escalate.. HP Customer care is not entertaining such Queries..They are asking to contact HP Redemption Cell..

We need to findout a valid Escalation Contact Number

Hi Friends,
The Escalation Number is

[protected]

I have purchased HP Pavilion Notebook. They offered me Kodak Digicam. for that i have to send the DD for 1000/-. I have already send it 2 months back. But currently i didn't get any response from them. I just want to say if they want to charge 1000 Rs, It's okay but don't give the false committement to your customer.Even they didn't pick up the phone[protected] disgusting one. This doesn't suites to HP(CMM level 5 company).

My Product Serial No - CNF83516LH

Redemption Code - FWRYYKHVX1

For any clarification call me at [protected]

I purchased hp pavilion laptop in november 2008 and i was promised a free gift of kodak digital camera.I paid RS.990/- to hp redemption cell and i recieved acknowledgement of the same, asuring me that free gift will be delivered within 4 to 6 weeks.but i have not recieved my gift till date .i am trying to contact hp but nobody takes the call at the hp redemption cell. in my view this free gift funda is fraud and these people are destroying the image of HP.Please look into the matter urgent and send the gift as early as possible.my redemption code is chy 3080 azm

hppavilion.com — haven't received the promotional gift yet

sir,


i had purchased a hp laptop in october with which i was supposed to get a kodak digital camera.As per scheme i had sent a DD of rupees990 on 28/10/2008.Minimum time period demanded by the redemption cell to deliver it was six weeks but i havent received it yet.


details
hp pavilion dv5
model no.1102TU
serialCNF83832FP
redemption code:R3WM2QXJTK

kindly look into the matter and provide me the necessary help
rgds
ravi sharma

hp laptop dv 2918 — productand offer

iam purchesing ahp laptop dv2918 from SPG DIVYA SYSTEMS, TIRUPATI on[protected] and iwll send digicam offer redemption copy, ICICIbank dd no;364731dated;[protected], and bar code original copy byDTDC courier consignment NO;H56162811 ON[protected] MYREDEMPTION___NO:TZQOM8Z39 PLEASE SEND MY OFFER CONSIGNMENT IMMEDIETLY IAM WAITING FOR IT THANKING U ALL

Just messeged that I'm interested to know abot redemption cell no. of my HP Laptop. The product details are below :
Model Name : HPdv5-1104TU
Product no. : (1p)FZ730PA
Serial no. : (S)CNF8431mmV

I purchased my hp pavillion laptop (Model No. dv5-1102TU) on 11th AUGUST 2008. I paid a demand draft of Rs 990/- to Hp redemtion cell on the end of August. I was told that i will be getting a kodak camera(Model C813) WITHIN 2 MONTHS. But i have not received any response from Hp redemtion cell, NOT EVEN THE ACKNOWLEDGEMENT. It has been 5 MONTHS from the date of my purchase but STILL NOW I HAVE NOT RECEIVED MY GIFT.
The Worst part is that the TELEPHONE NUMBER of redemtion cell given on the
Address[protected] is NOT PICKED UP by anyone.
This type of behaviour doesnt suits to such a reputed company. It is really a matter of shame for the concerned persons.

Specification of my Product:

My REDEMPTION CODE: AN22YSOL3P

Serial No. CNF83524SW
Please look after the matter and atleast give some response from your side.

Hello!!
I've purchased DV-1104tu on 21 Nov, 2008 and sent a courier on 25 Nov, 2008 for my offer Kodak Easy Share C1013 with DD of Rs.1000/=. Redeemtion code: EW9J7WTKNE
I'm giving details of procedure which has already been done!!!

Claim Receipt Date - 01-Dec-08
Product Serial No - CNF8363GCH

I'm not yet received any offer.

Sir hp dv5 1104tu series notebook has tv tuner or not?

I bought my laptop from HP and sent the required documents with demand draft in the last week of Oct' 08 to get my gift of digital camera.
I got the confirmatory e-mail from HP Redemption cell stating that my claim date is 03-Nov-08 and i would receive my digital camera within 6 weeks from claim date. i.e i would be receiving on 16-Dec-08.
But, I did not receive anything from HP till 26-Dec-08 and so, i sent an e-mail to HP on 27-Dec-08 stating that i have not received and requested for the update on status of the same.
There is NO RESPONSE for my mail.
Again i have sent e-mail to HP on 01-Jan-09 for which I am awaiting ATLEAST SOME RESPONSE till date [13-01-09].
Simultaneously, I called to the number[protected] which was given by HP Redemption and shocked by knowing that there WON'T BE ANY RESPONSE to that phone number also.
I need a confirmation that when I will be getting my Digital Camera which I was suppossed to get by 16-Dec-08.
Details:
My Digital Camera Redemption code - 6X61Z9AO3E.

My Details:
Name - S.Karthikeyan
Place - Salem, TN
Mobile - +[protected] / +[protected]
e-mail - [protected]@yahoo.co.in

HP India is at it again with a new promotion this time. They are offering a Kodak C913 digital camera or a Philips Home Theatre system if you buy an HP Pavilion laptop. Now the not-so-pleasant details:

1. Croma Lower Parel is advertising that HP Mini 1000 (HP's new 10.4" laptop) is also included in the offer. The infamous Abhijit of Solutions Integrated (who still continue to be HP India's redemption partners) has confirmed this is true. But call up the HP helpline[protected] and they will tell you that the HP Mini 1000 is NOT part of the promotion - it is not eligible for any free gift. (This misinformation is actually the fault of Croma and Solutions Integrated, not HP).

2. In addition, HP Customer Support at[protected] also tells me that the promotion as advertised on HP India's own website is INCORRECT. The digital camera is only available on certain Compaq Presario models. If you buy an HP Pavilion laptop you are entitled only to a Philips Home Theatre system. This contradicts the website which clearly allows you to select either the Kodak Digital Camera or the Philips Home Theatre System if you buy an HP Pavilion laptop.

My prediction: Solutions Integrated will only ship the Philips Home Theatre system for all HP laptops, if they ever do send something out. Please don't waste your Rs.1299 for redeeming the Kodak C913 digital camera - you will never get it. If you want to buy the HP Pavilion buy it for what it's worth - don't buy it for the free gift that you will never get.

Shame on HP India for making such a mess of the promotion. Consumer action needs to be taken against such misinformation and false promotions.

HP — fake promotions

I buy an hp laptop DV6000 series on 12108 and there was a promotion on that it was digital camera of kodak,
so, i filled online form and sent DD of rs.1000 they ask to wait for 6 weeks today it is 1519 till now i did not got my camera.

hp pavilion dv6910 — fake promotions

Hi,
my name is govind and i am a student.i bought a hp pavilion dv6910 laptop from jain peripherals pvt ltd, gurgaon. there was an offer of a kodec camera of 9.2 megapixal. I send a demand draft of 990 in the favour of solutions integrated marketing services pvt ltd payable at new delhi. i got confermation latter from same and i assured that i m getting my camera within one month but still now after three month i haven't got it from company. If company is not capable to offer such promotions then why they cheat people. I have wasted my Rs 990 in demand draft.
if in this way company cheat customer then we have to call it a day .

whats the problem of your redemption center?i got the approval of my camera on 4th december but yet not got the camera...how long will you take...i had mailed you earlier that i need the thing realy urgent but still dint recieve it...when i call on the given number but theres no respionse by your executives..you ppl r just spoiling your customers...this is no business..Serial No - 2CE8361GRN...HP Pavilion dv2910TX ...redemption code is ( 5WTYQY0PL4 ). ..the forms were filled in the name of SATYAM...i have completed all the neccesary formalities on the same da of purchase...then whatsthe problem...i dont think that m gonna do any further business with you or recomend hp for any laptops or any other products...i got my laptop anfd within one week it started giving me trouble...i purchased your products thinking its a best company but now i realize that mt expectations were realy wrong...i got my laptop and its lying with the care center from last 1 days tey havnt recieved tyhe required part or something..i want to know that is this is a international companies response???..within two months i have mailed you thrice pr four times..but still theres no positive response...

hi
i bought hp pavilion dv6910 laptop i assured by company that i will get one kodek camera free with it .
i send dd of 990 in the favour of solutions integrated marketing services pvt ltd . company told me to give my camera within one month but still after three months later i haven't get it.
i think in this way if company will cheat customers then there is not much time after it has to call it a day.

Hi,
I have sent a D.D. of Rs.1299/- along with other required documents for the offer of Digital camera on compaq laptop on 07Jan.2009 of Alahabad Bank ( D.D. No. 379062) by speed post, but till now i have not received your reply on my Email ID or Mobile. please reply as soon as possible.

Thanking you.

My contact details,
Mobile No. [protected]
Email ID [protected]@gmail.com

MY Claim Form No:- 47101 with Your file reference number 47174, I want the claim status immediately

I am not geting my redemtion number number do need full help

i ve bought a HP Pavilion laptop 2310tv in Dec 08 and i was offered a Philips home theatre but when i got my redemption code and tried see the details where to send the DD the site is under construction.

But after seeing the above compalints i thinking not to avail this offer and i regret for buying HP.

i bought an hp laptop dv5-1104tu on 10th of january.on 21st i tried to register online but the said page is said to be under construction for the past 3 days. i contacted hp but the people on phone says wait for the page to get okay but for the past 2 hours there's no improvement. "i can clearly see if i am not able to register my product immediately i will not be able to avail the offer" as the last date for which is 31st january. KINDLY HELP! MY PHONE [protected]

I had purchased Compaq Presario Desktop SG 3570IL on 3.11.08
and i had already sent DD of Rs1000/- on 3.12.08 and uptill i dont receve my gift.
My redemption code is N82LIVECRX
so please give me a proper responce

sir, i bought an hp laptop on november last week from coimbatore.along with that the company offers a kodak digital camera if we send a dd of rs.990 and some required rules . i have completed all my parts and send all the required stuffs which all necessaries on december 3 itself. the companys maximum time for the consumer to receive the offer product was 8 weeks. this mail is you to inform that the date was exceeded and till now i didnt received any information from any concerned authorities.hereafter i am expecting a positive step from the hp after this mail and hope that i will receive it at the earliest.

I have purchased i laptop model no compaq cq45 on 9.12.2008 till now i have not recieved i free gift of kodak camera.Kindly arrange it as soon as possible&revert back.red code is DKUL02ZCKR

Dear Sir,

I bought hp pavilion dv5-1002au Laptop on 7November 2008 I was promised to give a digital cemra with that. I send One Thousand Rupees of DD to hp redemption cell Delhi on 2December 2008

I have not got my digital cemra Till now. my redemption code is CNF8382F59

I bought my laptop from HP and sent the required documents with demand draft in the last week of Nov' 28 to get my gift of digital camera.

I got the confirmatory e-mail from HP Redemption cell stating i would receive my digital camera within 6 weeks from claim date. i.e i would be receiving on 16-Jan-09.

But, I did not receive anything from HP till 31-Jan-09.
Simultaneously, I called to the number[protected] which was given by HP Redemption and shocked by knowing that there WON'T BE ANY RESPONSE to that phone number also.

I need a confirmation that when I will be getting my Digital Camera which I was suppossed to get by 16-Jan-09.

Details:
My Digital Camera Redemption code - LC6RNN3E0O.

My Details:
Name - Harpreet Singh
Place - Ludhiana, Punjab
Mobile - +91 [protected]/ +91 [protected]
e-mail - harpreet.[protected]@rediffmail.com

respected sir/mdam
i bought compac presarioc700 in madrai at tamil nadu...i sent demand draft(DD) &bill, labels every things for my gift to u...so plz verifying that and send my gift safely... im waiting for ur response... thank you...

I had purchased a laptop DV2918TX on Dec.18th 2008 and opted for redemption and the code given to me OTB1MD4EWX and paid Rs.1499/- Till date I had not received the Philips DVD Player and 5.1speakers with remote. When called up to Solutions Integrated Marketing Services Pvt. Ltd, New Delhi it goes to voice mail and there is no response.

I think I had joined the list of victims who were cheated. They will pay for it.

Can be contacted [protected]

I have not received the HP Promotions Gift inspite of my repeated communication with them through Redemption Support website at http://www.innovativesupport.in/. The details of the communications between me and the HP Promotions in chronological order is as under:

Non receipt of the Redemption Gift



Ticket DetailsTicket ID: SYG-906968 Department: HP Redemption Support
Status: Open Priority: High
Created On: 09 Dec 08 12:59 PM Last Update: 03 Feb 09 09:37 PM

Edit PropertiesStatus: Open On Hold Closed Priority: Low Medium High


ReferenceReference Type: *
Please Choose Your Reference Type : Offer Name Redemption Code Confirmation Number File Number Product Serail Number Booking Form Number NILL
Reference Number: *
Please Specify Your Reference Number :


Conversation

Vera Sangita Baxla


Posted On: 09 Dec 08 12:59 PM

[protected][protected][protected][protected]
Sir,

I have bought a HP-PAVILION DESKTOPS A6550IN and I have also applied for the GIFT PACK B + GIFT PACK C. Skin: NODDY SKIN HP-60 Blue. I have also sent the DD for an amount of Rs.1500.00. I have applied for the Redemption online on 22.10.2008. Since more than 6 weeks has already passed I have not received the Gifts delivered to my address. The other details are as under:

Product Bought: HP-PAVILION DESKTOPS
Product Model Number: A6550IN
Product Serial Number: INA8240LFO
Claim Form No:- 23861

Under the above circumstances I request you to kindly despatch the Gift as applied and Claimed by me. I understand that this will add to the goodwill of your enterprise by bringing in the satisfied customer of your products.

This is for further necessary action at your end please.

(Vera Sangita Baxla)
C/o Navin Amitabh Baxla
Qr. No. C-492, NH-3
NTPC Township
Rihandnagar,
Dist. Sonebhadra(UP)
PIN 231223
Mobile No. [protected]






Pashmine


Posted On: 09 Dec 08 01:01 PM

[protected][protected][protected][protected]
Dear Madam,

It takes a minimum of 8 weeks from the date of approval of your claim to dispatch your gift, however this may sometimes increase for reasons and circumstances which are beyond our control .

Also, please note that depending upon your locations and the type of gift, the transit time may take up to 10 days .

Kindly be advised that before signing the delivery receipt an on Receipt of the gift from Courier, please open the packaging and check the contents for quantity as it would have been mentioned at the time of registration.

In case there are any discrepancies, please do make a note of same on the delivery receipt, and send us a mail using “send us a mail” button on the home page of our redemptions support portal, www.hpredemptions.innovativesupport.in

In absence of any note on the delivery receipt, representations shall not be accepted in this regard.



With Warm Regards
Redemption Support


Vera Sangita Baxla


Posted On: 09 Dec 08 01:04 PM

[protected][protected][protected][protected]
Its quite surprising to see your reply within minutes.It would be better if the enterprise deliver the Products well before the scheduled date and time.

With regards,

(Vera Sangita Baxla)


Pashmine


Posted On: 09 Dec 08 06:16 PM

[protected][protected][protected][protected]
Dear Madam,

We will try hard to give the best of our services.
please cooperate.


With Warm Regards
Redemption Support


Vera Sangita Baxla


Posted On: 23 Dec 08 08:56 PM

[protected][protected][protected][protected]
Since two months have already passed I have not receivde the Redemption Gift for the HP Pavilion PC I have bought. Please confirm the status of the despatch of the same.


Gunjan


Posted On: 24 Dec 08 07:10 PM

[protected][protected][protected][protected]
Dear Sir,

Please accept our sincere apologies for the delays in dispatching your gift, which was due to reasons beyond our control

We request your co-operation and support for another 7-10 days, when we shall be able to dispatch the same .



With Warm Regards
Redemption Support


Vera Sangita Baxla


Posted On: 08 Jan 09 07:38 PM

[protected][protected][protected][protected]
Sir / Madam,

Now it is almost 3 months after we purchased the HP Pavilion PC and 2 weeks after the last reply received from your side i.e. 24.12.2008 and the gift has not yet been delivered to us. It has been noticed that the person who have purchased the the HP Pavilion almost 1 month later tha us were delivered the gift.

Please take note of this seriously and give us the status of the delivery o the gift.

(Vera Sangita Baxla)


Gunjan


Posted On: 11 Jan 09 02:06 PM

[protected][protected][protected][protected]

Dear Sir,

The address you have given the courier does not have their service, You are kindly requested to provide alternative address so we can dispatch your gift asap:
VERA SANGITA BAXLA
QR. NO. C-492, NH-3
NTPC TOWNSHIP
NTPC-RIHAND
RIHANDNAGAR-231223
UTTAR PRADESH
[protected], [protected]



With Warm Regards
Redemption Support


Vera Sangita Baxla


Posted On: 13 Jan 09 09:08 PM

[protected][protected][protected][protected]
Could you please provide the name of the courier agent. In our place/location First Flight, Overnite Express, Gati are having its services. The place is known by the name of Rihandnagar. However, most of the courier compaies are mentioning it as Bijpur. Our place falls in Dist. Sonebhadra o[censored]P. If possible send it through the Postal Department.

Please confirm with your courier. It is also quite surprising to hear from HP after 4 months of purchase that the company has not tied up with the appropriate courier services. It is also quite surprising to find that inspite of so many communication between HP and its customers HP is not able to resolve the issue of its valuable customers.

Please confirm.

This may be treated as most urgent.


Vera Sangita Baxla


Posted On: 18 Jan 09 08:59 PM

[protected][protected][protected][protected]
If you can deliver within 24th January, 2008. Please deliver at the following address:

Vera Sangita Baxla
Executive Trainee(HR)-2008
Tagore Hostel,
PowerManagement Institute,
Plot No. 5-14, Sector 16 A
Film City, Noida
PIN 201301


Please also confirm.

For any clarification call at [protected].

(Vera Sangita Baxla)


Vera Sangita Baxla


Posted On: 20 Jan 09 02:43 PM

[protected][protected][protected][protected]
No Replay has been received from the end of HP


Vera Sangita Baxla


Posted On: 29 Jan 09 02:07 PM

[protected][protected][protected][protected]
No REply till date


Vera Sangita Baxla


Posted On: 30 Jan 09 12:32 PM

[protected][protected][protected][protected]
Could you please provide the name of the courier agent. In our place/location First Flight, Overnite Express, Gati are having its services. The place is known by the name of Rihandnagar. However, most of the courier compaies are mentioning it as Bijpur. Our place falls in Dist. Sonebhadra o[censored]P. If possible send it through the Postal Department.

Please confirm with your courier. It is also quite surprising to hear from HP after 4 months of purchase that the company has not tied up with the appropriate courier services. It is also quite surprising to find that inspite of so many communication between HP and its customers HP is not able to resolve the issue of its valuable customers.

Please confirm.

This may be treated as most urgent.


Vera Sangita Baxla


Posted On: 30 Jan 09 12:33 PM

[protected][protected][protected][protected]
If you can deliver within 24th January, 2008. Please deliver at the following address:

Vera Sangita Baxla
Executive Trainee(HR)-2008
Tagore Hostel,
PowerManagement Institute,
Plot No. 5-14, Sector 16 A
Film City, Noida
PIN 201301


Please also confirm.

For any clarification call at [protected].

(Vera Sangita Baxla)


Vera Sangita Baxla


Posted On: 31 Jan 09 08:57 PM

[protected][protected][protected][protected]
On Friday i.e., on 30.01.2009 I have talked to one of the Customer care Executive who was a female on the subject as mentioned in my previous queries. She told me that she will ensure the deliver of the Promotions items on 30.01.2009 OR 31.01.2009 at my address. She also confirmed that she will inform me about the despatch. But till today I have not been informed anything either through this Support Service Or at my Mobile Number at [protected] / [protected].

Please do something to resolve the issue or this shall be considered as breach of the Customer's interest.

(Vera Sangita Baxla)


Vera Sangita Baxla


Posted On: 03 Feb 09 09:37 PM

[protected][protected][protected][protected]
Inspite of my repeated query HP is not responding to my query.I was told by the Customer care executive that the Promotion Offer products will be despatched on 30.01.2009 itself.But I have not received any call from their end.

hp pavilion dv2910tx — non confirmation of receive of draft

i have to receive a gift from hp india for buying a laptop(HP Pavilion dv2910TX)..i hav already sent the required documents and demand draft for this purpose.But i havenot yet received any confirmation message about it.

Dear Sir,

I bought pavalion Laptop Model dv 2918 tx on 28 nov 2008. I was promised to give a digital camera with that. I submitted One Thousand Rupees for the same to you

I have not got my DIGITAL CAMERA.
my redemption code is 11D8823UWY
my mo. no. is +91-[protected]