[Resolved] HP LPG Gas — Cylinder not delivered for more than a month | |||
I had booked for a refill of LPG gas cylinder on 7thSeptember, 2011. The agency I subscribe to is Hind Gas (HP gas) at South Kalamassery (Ph. no.[protected], 2556118) . Since a few months back, they have automatic booking facility on the no. [protected] ("HP Anytime"). I got the booking no. 269333 and according to the auto message, the agency was more than 3 weeks behind in clearing booking deliveries. When I called that number after 2 weeks, I got the message re-stating my booking no. and the message that the agency has cleared bookings made on some date in August. Then on last Monday, Oct, 3rd, 2011, when I called, I got the message that "cylinder will be delivered in the next 48 hours" . This message was there for the next 3 days (till Oct 6th) with no sign of the cylinder. I had assumed it was due to the holidays on 5 and 6 Oct that the delivery was not made (though the message said "within the next 48 hours"). Then by Oct 7th afternoon, I found that there was no more message regarding the booked cylinder on the auto call no. So I called the agency, only to be told that the cylinder had returned undelivered on the 22nd of September! I am 100% sure that the delivery was not made that day. I live in an apartment complex, and the security staff is always informed when a gas delivery is due and the empty cylinder is kept outside usually with a label of flat no. I was home on the mentioned date. So I know that they are lying. Then the man who answered the call said it'll be delivered the next day, Oct 8th. It is Oct 10th and still no sign of the cylinder. When I called the agency again, the man was repeating the same thing, it'll be delivered tomorrow! When I threatened to complain to higher authorities, he said I can complain whenever I want! Please help. If you are able to do something. I have no idea when the cylinder will be delivered though I'm hoping it comes tomorrow! Thank you. Regards, Mrs. Jasmine Manoj[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Sir,
My consumer no. is 500892 favouring Mr. R.P. Tripathi residing Dwarikapuri Burhanpur (M.P.).
Today i'm in receipt of cylinder that i had booked earlier but the deliveryman's behaviour was very bad. he has not only taken 385/- instead of 381/- but also missbehave with my family member as my wife was alone & she was unable to contact me or to your office.please guide how can i take action
Thanking You
Regards
R.P.Tripathi
[protected]
My consumer no. is 500892 favouring Mr. R.P. Tripathi residing Dwarikapuri Burhanpur (M.P.).
Today i'm in receipt of cylinder that i had booked earlier but the deliveryman's behaviour was very bad. he has not only taken 385/- instead of 381/- but also missbehave with my family member as my wife was alone & she was unable to contact me or to your office.please guide how can i take action
Thanking You
Regards
R.P.Tripathi
[protected]
Cylinder not delivered for more than a month
I had booked for a refill of LPG gas cylinder on 3th March, 2012. The agency I subscribe to is Vir Gas service Dhariwal-143519, Distt. Gurdaspur state of Punjab mobile[protected] and [protected]. I got the booking no. 140570 and according to the message 0n my mobile no. [protected], the “12 days after booking is the waiting time at this moment . We wil try till 13 march to deliver regards”. Send by Manjit Singh his Mobile No. [protected] When I called that number after 12 days, I got the message re-stating my booking no. Then on, march, 14rd, 2012, when I called, I got the message that "cylinder will be delivered 15 march" . ( said "within the next 48 hours"). Then by march 15th afternoon, I found that there was no more message regarding the booked cylinder. So I called the agency, only to be told that the cylinder had deliver to today ! but no Cylinder deliver till date I am 100% sure that the delivery was not made till day and now my both cylinder empty. So I know that they are lying. Then the man who answered the call said it'll be delivered the next day, but no deliver till date still no sign of the cylinder. When I called the agency again, the man was repeating the same thing, it'll be delivered tomorrow! When I threatened to complaint to higher authorities, he said I can complaint whenever I want! Please help. If you are able to do something. I have no idea when the cylinder will be delivered though I'm hoping it comes tomorrow!
Complainant Gurjit Singh Consumer No. 529879, Master Computers Dadwan Road Dhariwal -143519 distt. Gurdaspur Punjab Mobile No [protected]
Email ID [protected]@gmail.com
I had booked for a refill of LPG gas cylinder on 3th March, 2012. The agency I subscribe to is Vir Gas service Dhariwal-143519, Distt. Gurdaspur state of Punjab mobile[protected] and [protected]. I got the booking no. 140570 and according to the message 0n my mobile no. [protected], the “12 days after booking is the waiting time at this moment . We wil try till 13 march to deliver regards”. Send by Manjit Singh his Mobile No. [protected] When I called that number after 12 days, I got the message re-stating my booking no. Then on, march, 14rd, 2012, when I called, I got the message that "cylinder will be delivered 15 march" . ( said "within the next 48 hours"). Then by march 15th afternoon, I found that there was no more message regarding the booked cylinder. So I called the agency, only to be told that the cylinder had deliver to today ! but no Cylinder deliver till date I am 100% sure that the delivery was not made till day and now my both cylinder empty. So I know that they are lying. Then the man who answered the call said it'll be delivered the next day, but no deliver till date still no sign of the cylinder. When I called the agency again, the man was repeating the same thing, it'll be delivered tomorrow! When I threatened to complaint to higher authorities, he said I can complaint whenever I want! Please help. If you are able to do something. I have no idea when the cylinder will be delivered though I'm hoping it comes tomorrow!
Complainant Gurjit Singh Consumer No. 529879, Master Computers Dadwan Road Dhariwal -143519 distt. Gurdaspur Punjab Mobile No [protected]
Email ID [protected]@gmail.com
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HP Gas — Refill LPG cylinder not delivered.
I have booked refill LPG cylinder on[protected] with AUNDH GAS CO,N.C.L,PUNE-------Consumer no.601390.I have not received the cylinder till now. I have been told yesterday[protected] MORNING) that my refill cylinder has been despatched-------but it has not reached me even after 36 hours! Very unfortunate indeed.Dissatisfied Customer
A.V.SESHAGIRI
[protected]