Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

HP Consumer No 600179, LPG agency Pet Emp Co op, Dadar East

This complaint is to bring to your notice the complete disregard to service by the HP gas LPG agent in our area.
My cylinder had a small leak last night. I have been trying all the emergency numbers since 7.30 pm on the comsumer slip given by Pet EMP Co-op.
Three numbers have been given on the slip:
12665 (for gas emergencies)
24156763...

OMKAR GAS SERVICES --- cylinder provider at Thane East Kopari are very horrible service providers. Firstly when we call for booking we have to struggle atleast for 2 hrs to get connected later the staff will speak to you very arrogantly we not at all can expect they we speak to you nicely. Later you ask for details they will just reply you "10-15 divsane yael gadi yet nahi ahe stock nahi" than u keep on following them days will...

Hi, i am to inform you that the supply from this agency is never on time. If we try calling their telephone numbers either they are busy are not available. If at all you get thru the line and book for the gas, u are told that you would receive the gas in one week to 10 days. Why this ambiguity?? Whenever there is a shortage of gas cylinders, all newspapers carry this message which is understandable. But in this agencies case, the gas is never...

Dear HP management

This to bring your notice your HP gas delivery boy is misusing customers booked gas refill cylinder

I had booked for cylinder with gas no 556684 on 24th Aug with booking no 231040

On 27th Aug I received a SMS saying my refill will be delivered within 24 hours with cash memo no 7437

Again I received a SMS saying "your refill cash memo no 7437 has been canceled"...

JAY AMBEY GAS AGENCY.The gas(hp gas) cylinder is not delivered till now after booking on 24.08.2011.The following phone nos of the agency.[protected]/66/67/68 are either busy or not picked up.
Kindly suggest what future course of action can be done against the agency.Please also let me know if other customer are also treated similarly.

Nitu Singh.
customer no.604018.
Ramprastha.GHAZIABAD...

Hi,

I visited to Vitava kalwa Thane HPCL Petrol Pump on 28/08/2011 and taken 12 Ltr Petrol and i am using a Bike on 28/08/2011 their was no issue, but on 29/08/2011 my start giving problem to me when bike was check in services station they found water in petrol tank , as it was calculated as 9 liters , when i went to complaint abt this in petrol pump he denied of this and asked to go for consumer forum . as asked with several...

Hi

I want to take a New HP Gas Connection. I have Rent agreement for local proof and Driving License and Passport for Identity.
But whenever I go to nearest HP gas agency, they say gas connection is not available and come later. I am fed up of going to HP gas agency and lost all the hope now. They are not in mood of giving new gas connection.
When I call to HP Gas customer care, they say they can't do anything....

I am Vaibhav Parekh from Surat. Our Gas Cylinder Agency is Hp Gas(Navsari wala Traders) near by Majura gate, Surat. My Cunsumer no. is 614794. Everytime this person delay my cylinder. without 10 or 12 days he never given the cylinder. before 1 yr we were residing in Rander, Surat. they always sent our bottle within 2 or 3 days. So pls taken the steps against Navsari wala Traders, Kindly do the needful for the same.

Regards,br...

I have not received Gas supply for the last 3 Weeks, Consumer no. is 600874
In the name of Sh. Lal Chand Yadav
Addr. House No. 564 Shri Ram Gali Arthla Mohan Nagar Gzb. UP

Ph no . of Gas Agency is [protected] 2657266 2657267 2657268...

I happened to be the consumer of HP gas.We have been facing difficulties in getting/booking the gas to black-marketing.We are not able to get the our share of
gas in time.Not only this,we are able to book only after 1 month since last issue .And when you book, the agency person will give the date after 15 days.
That means, the consumer able to get the gas once in two months(approx.)
Kindly, take up the issue to the concerned...

Dear sir,
an authorised dealer of hp gas named ,AMBE GAS SERVICE of KESINGA, have appointed illegaly a sub dealer for RUPRA ROAD named as ANIL KUMAR AGRAWAL,S/O RADHE SHYAM AGRAWAL of RUPRA ROAD ,dist. kalahandi, odisha.766101.
the sub dealer is refilling the mini cylinders without having a fire equipement wihin the residential area which may cause a great accident result to which civilians will suffer...

sir
i am using the HP GAS since 2004. my consumer number is 516691 with the SAVLI GAS COMPANY, 30 JANTA BAZZAR, SHIVAJI NAGAR, NANDED-431608.
SIR, the said agency has not been delivering the gas on the time. sir i have booked for refilling on the 11/08/2011 but still today I have not been recieved the gas. sir when inquired i was given the reason that their is shortage of the cylinder.
sir the said dealer's deliveryman...

I AM CUSTMAR OF HP GAS NO.(610207) THE AGENCY NAME IS ANNAPURNA GAS AGENCY,VASAI TOWER,OPP.VASAI BUS DEPOT VASAI (WEST) DIST.THANE-401201.I HAVE BOOKED REFILL ON 05/08/2011.BUT TILL TODAY THAT NOT DELIVERED THE GAS.PLEASE LOOK IN TO IT AND THE NEEDED THE EARLIST.PLEASE AGAIN REQUEST TO STOP ANNAPURNA GAS AGENCIES KALABAZAR....

Gas cylinder vide consumer no. 606528 has not been received although 46 days expired as the gas booked on 28.07.2011 after 21 days from the date of last cylinder received. It is almost a regular feature of this agency to harass the customer though the Gas Cylinder is an essential commodity. You are therefore requested to look into the matter as this problem is not for this consumer no. but it is a general practice of this agency. In fact...

My HP Gas consumer No.699567 in the name of P A Narayanan r/o K-34, UGF, Khirki Extn, Malviya Nagar New Delhi. I got this connection two years back and i am having a serious concerns about the negligence of consumer rights from the Gas agency viz South Delhi Agency that they never delivered the Gas cylinder in time after the booking. Every time it takes minimum 5 days and some time it takes more than 10 days and after this delay too I got...

Sir I am a resident of No.1 TOLLGATE, BIKSHANDARKOIL OF TIRUCHIRAPALLI DISTRICT, TAMIL NADU. I CONTACT MY NEAREST HINDUSTAN PETROLEUM LPG DEALER FOR NEW DOMESTIC CONNECTION. THEY INSIST ME TO PURCHASE THE GAS STOVE FROM THEM FOR NEW CONNECTION. LET US EXPLAIN IS ANY RULE GOVERN BY THE SAID COMPANY TO PURCHASE THE STOVE FROM THE DEALER.

REGARDS....

My Name is Gopalakrishnan
F/403, Shree Amit CHS - Nalasopara (W) Mobile: +91 [protected]
HP GAS Consumer # 643054

I had booked my refill booking on 28/7/2011 ref # 112124
Till date the home Delivery not received, this the problem i am facing with last 3 months, they have 3 land line numbers but all the numbers is condinusly Engage & if connet the line the no response, even i had complait this matter...

Hi,
I am cust of HP GAS, my dist name is Randhanika Nazrul sarani ashram para siliguri.Dist code is [protected], Cust name is Shibu Ghosh & Id no is 613710.
I am applying for a existing new connection since 1 month ago but still now not getting the connection.
Agency guys every day give me many kinds of excuses.

Pls look into the matter as soon as possible. I hope getting my resolution from...

My fathaerilla (Dr. D. Koteswara rao) consumar ID is-600692

1)Booking on 29th July
I booked gas through online on july29th 2011 we got booking No. - 231817
cash memo no. 107628
even we got sms on Aug 9th 2011as gas cylinder is delevered but up to 15.08.2011, we didnot received any gas cylinder, I personally went to office and asked regading cylinder they are not responding in a proper manner in addition...

1) In 2009 when I asked for a connection, I was asked to pay over Rs 5000 and compulsorily take the stove and accessories even though I had already got these in my house. I had to donate my old stove and accessories to my maid. And I did not even get a receipt for the whole amount. The papers were not given to me. The gas was delivered at home and the delivery boy asked for money as tip (at least 100 rs or more)

2) The gas...