[Resolved]  HSBC Bank Credit Card — redemption of bonus point of Rs.1500

Requested for redemption Item Gillette Max-III - 2pcs which is being delivered at wrong address. Customer care Ms. Hemati has taken my Complaint No. [protected] and kept me hold for more then 15minutes. She said Delivery will take place at your billing address then How come the kit is being dispatched at M/s. Duratex Silk Mills ltd., Andheri, Mumbai. Blue Dart AWB#[protected]

Pls note I am asking for my redemption since Oct 08. Thrice this has been effected and till today I didn't receive my Kit.

How does your bank work. On calling keeps a person hold for more than 15minutes, First dispatched and said address not found, Secondly dispatched and said no person found, thirdly dispatched at the wrong address.

For a kit how long a person has to wait. Why your bank gives points which they are not capable to redeem it properly. Pls appoint such staff who can work and not play mischief.

Sir,

Hi! Good day! My mother is the one who availed your credit card, she already has a 1, 637 points and she wants to know how to use the points she earned or she will be getting something from your company..the bonus points will expire on January 2010...her name is Luz Veras, credit card # is [protected]...ill be expecting your reply soon..

thank you so much!

bambie veras

Hello,

I am using HSBC Credit Card and I am having more than 2000 bonus points in my card. I want to know how can i use those points. My credit card number is [protected]. Awaiting for ur reply.

hsbc is very bad in redresiing complaints

HSBC — bonus points

my card numb [protected] regarding shop more and get more bonus points or a free ticket from kingfisher airline (basic fare). well i did qualify for extra bonus points and have called ur call centre and they told to address here. please check and revert back.