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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

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Last updated Jun 26, 2023
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Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

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1800 103 4722
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3
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+91 22 6680 0001
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+91 22 6666 8890
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0
+91 22 2268 5555
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1

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+91 22 226 58309
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52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
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Mumbai City District
Maharashtra
India
400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 42

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A
Anubhav Singh Rawat
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem with HSBC Credit Recovery Deptt.

Hi,

I am having some trouble with the HSBC Credit Card recovery deptt (Infovision). I got a call asking for payment of an amount due for Rs. 10, 000 on my HSBC Credit Card. When i asked for the details of my account as to what has been levied upon me for which i need to pay back, there is no information on it. They just say that i need to pay an amount of Rs. 10, 000 to the HSBC bank.

Initially, on Feb'09,...
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Pooja Kharbanda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental Harassment for charging Annual fees

I, Pooja Kharbanda having credit card number [protected] has applied for the cancellation of card on 31st Dec 2007 and called up around 10-20 times at cancellation department for cancellation of card but the status was not updated by them and card was not cancelled.

HSBC have charged annual fees of around Rs. 2000 on this card which was not told by us at the time of issuing the card and no bank is charging annual fees...
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KHALID I VASAIKAR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card lost & misused by someone

i had a HSBC credit card with 20, 000/ limit in the year 2002-03, but one evening when i went to patwardhan park at linking road khar west along with my family. i lost my entire valet which included pan card, driving licence, approx 3000/- rs. cash and also a citibank credit card. by the time i came to know it was 9:00 pm. & satuarday too, but still i went too hsbc branch at pali hill bandra and tried to cancell the credit card online....
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A
anandprakash pandey
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARRESMENT BY HSBC CREDIT CARD AGENT

ANAND PRAKASH
(Advocate High court)

Off: 2 satendra Bhavan new nagardas road andheri east Mumbai 400069
Resi: 603, Gemini CHS Ltd. 29, Mayur Nagar Aarey colony Goregaon East Mumbai 400065




SUB: COMPLAINT REG. THE HARRESMENT OF HSBC CREDIT CARD AGENT.

Dear Sir,


I ANANDPRAKASH, resident of 603, GEMINI CHS. LTD. 29, MAYUR NAGAR...
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B
Brijraj Singh Hada
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card is a Phishing Card

To, HSBC Credit Card department

Dear Sir,

Ref. Card No. : [protected]
SUB: - HSBC Credit Card & your department of phishing system.
- Close this credit card account with immediate affect and clear your all unwanted charges.
- I never used your card and it’s not printed with correct name.
- You never change this name and allowed me to use this card.
br...
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P
Prafulla D Mahulikar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting cheated by HSBC Credit card

Now a days credit card banks started cheating their customers. Sir pl. go through the series of correspondence between HSBC bank and myself. details are attached with this mail.

Requesting your kind intervention to get me out of this mess.

prafulla d mahulikar

[protected]

******Attachement*****

[My Query]
----- Forwarded message from [protected]@bheledn.co.in[1] -----br...
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P
Prem Kumar Saith
from Mumbai, Maharashtra
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Credit Payment Grievance

I have made all the payments of my HSBC Credit Card (Visa) but the Bank keeps on sending me reminder month after month with escalating interest. The last payment made was in Oct. 2007 for Rs. 20, 300/- against my all dues for my credit card. On calling their Phone banking no.[protected]/ 67115687/ 67115639/ 67116251 no satisfactory answer has been given to me. Every contact person has been redirecting me to some other no. including[protected]/...
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C
CTimmins
from Mumbai, Maharashtra
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Withdrawal of EMI before due date

Hello All,
My name is Meera Adolf Timmins, I have a personal loan with HSBC loan #[protected]. I closed my salaried account with HSBC in January '09 and hence requested HSBC to draft the EMI from my HDFC account.
The date for the ECS is 5th of every month, however due to the change HSBC decided to take out the money from my HDFC bank on the 1st causing my other cheques to bounce and this is happening every month due...
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B
Bimal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never received renewal card but received a letter for an outstanding amt of 229,209.77 from HSBC

After series of plea to the HSBC Customer care team and the HSBC dispute department to sort out a credit card dispute is in vain. The HSBC credit card that I was holding is since 07/2004 having Card number: 4384 XXXX XXXX XXXX. (Expired on 07/2006 )

1) Jun 2005 - I moved to USA and used to access my HSBC credit card account thorough online banking. However after some days HSBC made compulsory use of secure digital device for...
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A
Ankit Shukla
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HSBC Credit Card Complaints - Harrassment by HSBC Bank for a transaction, which I didn't do

Dear Sir,
I was a HSBC Credit Card Customer, I had got a call from you're executive for a balance transfer, I conditionally agreed if I get it before my due date, I will accept it, I did not received the same on the time, so I dint use it. after then I immediately got the Statement, I went personally to the bank to say that I dint use the Balance Transfer Cheque, this is not the first time I am telling this complain to you, Please...
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Pranab Ranjan Das Gupta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal huge bills on a closed credit card(4384 5999 8102 3665)of HSBC bank

To,
The Authority,
Consumer forum
Sir,
My name is Pranab Ranjan Das Gupta and I had a credit card of HSBC bank (card no: [protected]). Due to some personal reason I cancelled the card on 22/07/2008 and I have the proof and I never bought anything by the card and i payed rupees 279 for cancelling the card as the bank personal demanded . But till now HSBC bank is sending me huge bills .Last bill is of...
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S
Shashank Shetiya
from Mumbai, Maharashtra
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Card Closure

I had a credit card & have made the full & final payments in the month of November. Due to Diwali the bank had not collected the cheque from the drop box & due to holidays the cheque was not cleared by the bank. I had informed the bank & told them I am closing the card as I have paid all the outstandings barring the late payments charges & the bank charges. The bank told that they are not willing to close the card &...
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S
Saurabh Singh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complete disregard to customer grievances and totally unresponsive

RE: Your HSBC Credit Card: 5902 (KMM3421379I123L0KM)‏
From: Saurabh Singh ([protected]@hotmail.com)
Sent: 31 March 2009 15:12PM
To: [protected]@hsbc.co.in

Dear Mr. Makhija,

The amount outstanding against my credit card as quoted by Ms. Debika Mukherjee of your office is INR. 1555.18/-.

Prior to this, I was informed in January by your customer care executives on the phone...
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N
Nrusingh Prasad Mishra
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening/Missed Calls from HSBC

Dear,

I am getting continuesly missed calls from HSBC Credit Card Division for last 2 days. The numbers are as [protected], [protected], [protected], [protected], [protected], etc. I don't understand what to do? Everytime I am feeling mental harassment. How to recover from this trauma. I had not imagined before that I will come across with this kind of indecent practise from the bank. We had taken the card & they...
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C
C.SATISH
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Renewal card not received

Blue dart of Visakhapatnam calls me up & asked me to where they have to deliver the card. They are calling me on the latest no. of mine that is of hyderabad and address is mentioned of Visakhaptanam. But the fact is from Visakhaptanam, i have been transferred to Bangalore and then to Hyderabad. I have updated all my details too and i'm receiveing the statements in time there is no dues from my side. Then today when i call them again,...
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S
Sujay Sarkar
from Bengaluru, Karnataka
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False commitment and Misbehaving

Dear Sir/Madam,

I am Sujay Sarkar credit card holder of your HSBC Bank & my card no. is [protected].

I want to settle my account, I received a call from Mr. Avnit (Delhi[protected] he told me that you have to pay Rs. 5000/- to settle your account on that I asked him to collect the amount from Indore on that he said that it is not possible to collect it from Indore, either I can receive the letter...
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Lalan Kumar Panjiyar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM transaction problem

sir,
i am a B.tech student from Roorkee..I had tryed to withdraw amount of a Rs. 3000 from HSBC Bank ATM situated in Pvr Priya Delhi from My PNB Debit cum ATM card On 21 st Of June 2008..My transaction is decline at first attemp and i had not get any money however the amount is deducted from my account .
i had already complained 2 -3 times to my branch office IIT Roorkee..In starting time the authority tells me it takes 1...
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Shubhadip Dasgupta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PF amount not recieved

Hi Sir/Madam,

This is with ref to my PF ammout withdrawal, My company HSBC HDPI (Kolkata) has submitted all the necessary doc to withdraw the PF amount.
My PF account # AP/HYD/37897/16785

I am going through a financial turmoil. Its been more than 2 years that i quitted HSBC but I have not
recieved any amount of the providend fund...I would be really thankful if an action is taken immediately on...
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A
Annu John
from Bengaluru, Karnataka
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Outstanding on closed credit card

Sir/Madam,

Since I am living outside India for the last 2 years, I had called up HSBC in August 2008 requesting them to cancel my credit card. I paid off all the outstanding amount and they told me that they have taken the request to cancel the credit can. This was done through phone banking, using the Phone PIN.

Now after 7 months my they call me up saying that I have to pay 5000 Rs, towards the outstanding...
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Sanith Erankandy
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining on Outstanding payment on HSBC Credit Card

Hi,
My name is Sanith Erankandy, i am from pune. I am holding an HSBC credit card, which i have not used since May 2008. I was being charged for not using that credit card which i was not aware of. Because when i got the card i was told this is free of cost and no additional or anual charges will charged to me. Previously i had one more HSBC credit card which got expired after that they had sent me this card which i didnt even ask...
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