Hongkong & Shanghai Banking Corporation [HSBC]
Hongkong and Shanghai Banking Corporation Ltd.
Customer satisfaction rating: 63%
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Hongkong & Shanghai Banking Corporation [HSBC] Customer Care

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Address
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
9
down
2


Fax:
Fax:
+91 22 226 58309  
+91 22 2262 3890  

Additional info
Banking Related Queries

Ahmedabad: +91 98 9827 2424
Bangalore: +91 98 2558 9595
Chandigarh: +91 98 7692 2424
Chennai: +91 98 2526 9595, +91 98 9437 2424
Coimbatore: +91 98 9437 2424
Gurgaon: +91 99 1079 2424
Guwahati: +91 711 2020
Hyderabad: +91 2335 8686, +91 98 4901 2424
Indore: +91 98 9327 2424
Jaipur: +91 99 2803 2424
Jodhpur: +91 99 2803 2424
Kochi: +91 98 9547 2424
Kolkata: +91 2243 8585
Lucknow: +91 99 3514 2424
Ludhiana: +91 98 7692 2424
Mumbai: +91 4042 2424, +91 99 6004 2424
Mysore: +91 99 8092 2424
Nagpur: +91 99 6004 2424
Nasik:+91 99 6004 2424
New Delhi: +91 2373 8989, +91 99 107 92424
Noida:+91 99 1079 2424
Patna:+91 99 3136 2424
Pune: +91 6602 8585, +91 99 6004 2424
Raipur: +91 98 9327 2424
Surat: +91 98 9827 2424
Trivandrum: +91 98 9547 2424
Vadodara: +91 98 9827 2424
Visakhapatnam: +91 98 4901 2424

Credit Card Related Queries

Ahmedabad: +91 98 9837 7373
Bangalore: +91 2558 9696
Chandigarh: +91 98 7692 7373
Chennai: +91 4341 9696, +91 98 9447 7373
Coimbatore: +91 98 9447 7373
Gurgaon: +91 99 1079 7373
Guwahati: +91 711 2020
Hyderabad: +91 2335 8787, +91 98 4967 7373
Indore: +91 98 9327 7373
Jaipur: +91 99 2803 7373
Jodhpur: +91 99 2803 7373
Kochi:+91 98 9547 7373
Kolkata: +91 2243 8686
Lucknow: +91 99 3509 7373
Ludhiana: +91 98 7692 7373
Mumbai: +91 6680 0001, +91 98 6010 7373
Mysore: +9199 8092 7373
Nagpur: +91 98 6010 7373
Nasik: +91 98 6010 7373
New Delhi: +91 2373 9696, +91 99 1079 7373
Noida:+91 99 1079 7373
Patna:+91 99 3139 7373
Pune: +91 6602 8686, +91 98 6010 7373
Raipur: +91 98 9327 7373
Surat: +91 98 9837 7373
Trivandrum: +91 98 9547 7373
Vadodara: +91 98 9837 7373
Visakhapatnam: +91 98 4967 7373

HSBC Premier Customers

Ahmedabad: +91 98 9837 7315
Bangalore: +91 4118 6515
Chandigarh: +91 98 7693 7315
Chennai: +91 4200 8715
Coimbatore: +91 98 9447 7315
Gurgaon: +9199 1079 7315
Hyderabad: +91 6667 4715
Indore: +91 98 9317 7315
Jaipur: +91 99 2803 7315
Jodhpur: +91 99 2803 7315
Kochi: +91 98 9547 7315
Kolkata: +91 2213 9915
Lucknow: +91 99 3679 7315
Ludhiana: +91 98 7693 7315
Mumbai: +91 6666 8815
Mysore: +91 99 8092 7315
Nagpur: +91 98 9094 7315
New Delhi: +91 4149 0715
Noida: +91 99 1079 7315
Patna:+91 99 3139 7315
Pune:+91 2600 1115
Raipur: +91 98 9317 7315
Trivandrum: +91 98 9547 7315
Vadodara: +91 98 9837 7315
Visakhapatnam: +91 98 4967 7315

Business Banking / SME Trade Customers
Ahmedabad: +91 98 9837 7318, +91 98 9837 7374
Bangalore: +91 4118 6590, +91 4118 6574, +91 99 8092 7374
Chandigarh: +91 98 7693 7318, +91 5008 174
Chennai: +91 4200 8790, +91 4200 8774, +91 98 9447 7374
Coimbatore: +91 98 9447 7318, +91 98 9447 7374
Gurgaon: +91 99 1079 7318
Guwahati: 1800 103 2667 (Toll Free)
Hyderabad: +91 6667 4790, +91 6667 4774, +91 98 4967 7374
Indore: +91 98 9347 7318, +91 98 9347 7374
Jaipur: +91 99 2803 7318
Jodhpur: +91 99 2803 7318
Kochi: +91 98 9547 7318, +91 98 9547 7374
Kolkata: +91 2213 9980, +91 2213 9974
Lucknow: +91 99 3509 7318
Ludhiana: +91 98 7693 7318
Mumbai: +91 6666 8890, +91 6666 8874
Mysore: +91 99 8092 7318, +91 99 8092 7374
Nagpur: +91 98 9004 7318
Nasik: +91 98 9004 7318
New Delhi: +91 4149 0790, +91 4149 0774
Noida: +91 99 1079 7318
Patna: +91 99 3139 7318
Pune: +91 2600 1190, +91 2600 1174
Raipur: +91 98 9347 7318, +91 98 9347 7374
Surat: +91 98 9837 7318
Thiruvananthapuram: +91 98 9547 7318, +91 98 9547 7374
Vadodara: +91 98 9837 7318, +91 98 9837 7374
Visakhapatnam: +91 98 4967 7318

View More Information...

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Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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63%
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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

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[Resolved]

Hi

Hope you are doing good.

I am a credit holder of HSBC Bank. I had a good credit card history

Unfortunately my card got lost/stolen.When I realised it I immediately blocked the Card. Now when I logged in online, I could view there was some transaction over it, at once I called up them and asked them to raise a dispute over it. But due to their ambiguous and incordial handling of this issue, I was finally able to raise a dispute within 20 days of the transaction and I have the confirmation of it by mail.

They told me it takes 30-45 days for its process. Now after 30 days, on constant asking for the status I was told that they cant chargeback the member bank and they are considering it as MBB(Misuse before blockage) instead of dispute

Now they are saying that I have to pay the amount.
But I havent authorized the transaction . I should not be liable . Again inspite of dispute process being on they have charged interests over it.

Contacting them has been a harassment for me. Can you please help me with your expert advice. What is the RBI guideline of the above issue? You can mail me for any clarification.

Warning for Consumer: The so called Worlds local bank is basically the Worlds worst bank with respect to customer relationship
Aug 14, 2020
Complaint marked as Resolved 
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    HSBC Credit Card No [protected] was cleared of all outstandings and cancelled in Oct' 08, on receipt of a statement...
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    REMINDER 1

    Dear Sir/Mam,

    My self Sanjay Kr Dhyani has used the credit card no [protected]...
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    Dear Sir,

    I wish to inform you three years back I was using HSBC credit card and when I applied for this card...
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    DEAR SIR
    I WAS HAVING CREDIT CARD NO [protected]
    IN THE YEAR 2006 I USED IT IN A PETROL PUMP FOR RS...
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    Hello



    It is very regretful to mention that inspite of repeated reminders and personal visit...
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    Hi Team,

    I am the customer of the HSBC bank and I have PowerVantage Account which I have created in promotional...
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    [Resolved]

    I had taken a loan from HSBC in 2006 and subsequently I was offered a top up loan provided I agree to reschedule the current loan to the original tenor. On agreement I was given the new loan but the old EMI was not charged to the proper account due to a mix up by the bank itself. Though I kept them informed and was following up with the bank it put my name into CIBIL and now they say that I must pay them the complete amount. Since it is the mistake of the bank I want my name removed from CIBIL so that my credit rating is not damaged due to the mistake of a representative of the bank. I would like to know how to go about this since I find that this is unethical on the part of the bank.
    Aug 14, 2020
    Complaint marked as Resolved 
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      [Resolved]

      I have a HSBC credit card no [protected]
      I dropped HDFC cheque 798463 on 5th march. But on 12 march I received a call from ur executive that HSBC haven't get my cheque. He requested me that my excecutive will come on 13th March and will collect cheque but when on 13th March that means today when I called ur executive again he told me ...sorry today our executive is unavailabe so tomorrow he will come and collect cheque.
      So pls make sure ur excecutive will collect cheque tommorow and pls don't make late charges on my next statement. because i am paying my bill on right time.
      This is ur fault that cheque have missed from ur side.

      1. HDFC bank
      2. Cheque no 798463
      3. Cheque Deposite at Sagar Shoping Complex Mira Road (e) 401107
      4. Cheque Amount 4200 Rs
      5. No cheque not present in my Acount.

      I have Issue a new cheque But as per previously i said that ur excecutive told me someone collect cheque today but no body came today for collecting the cheque.
      I am not understanding what is the problem with ur concern department
      when i said that i will droped cheque myself then he say no our ececutive come and collect (Excecutive PH no [protected])
      Now my payment is late as five days because tommorow is sunday
      tell me only one thing what is my fault and why i will pay any late charges
      i am ready to pay cash & cheque my self tell how to solve this problem.
      I am writing this problem also on https://www.consumercomplaints.in
      pls solve this as soon as posible

      Bharat Sharma
      Aug 14, 2020
      Complaint marked as Resolved 

      HSBC Credit Card — wrong credit card issue

      Dear Sir

      I am munasib ali .

      I am geting a statement from last 1 12 year for credit card which was issue of my name and after issue that was closed . Hsbc costmer care says ignour that but in civil this is reflecting , so I want to finish that pls help me.

      [protected]
      My name is Bindu Muraleedharan.My no. is[protected] H S BC CLASSIC. I have got settlement from u an amt of Rs. 13000 and a settlement letter from ur side. The settlement amt is 2 times ie., 4,500 and 9,000. The cheque of 4,500/-is passed from my Bank. The balance amt is deposited in my back Feb 5th date. After some months back ur representive call me and I give him Rs.3,000 ,the receipt is in my hand.He says he will settle the problem after some time. After he dont call him again. There fore the balance amt of 6,000 only .I have settled only this amt. Please contact me .

      Credit Card — Payment Issue

      I have swiped from HDFC credit card no. [protected] for RS. 25000 and i was paying my dues on time but for last one year i m cheated by HDFC collection Dept. before 8 months one of your executive (Jayesh)called me for due and he was taking minimum amount from me every month and i was asking him for statement but he was neglecting i have called customer care for this but no response i was asking jayesh that take that amount which will get deducted from my outstanding but he was taking only interest i think so, i have all Receipt, once he sent me a Statment that too Xeroz of same copy which was nothing in that after that i called him but he used abusive langauge to me and my mother when i was not at home and one of his executive named Mhatre he gave me Bad words and after that he stop calling me i than for 1 or 2 month not paid my dues because no call from HDFC executive or no statment.
      After wards from Chandivli Branch Mumbai Mr. Sanjay called me and i did my settlement for Rs.20800 for six months per month 3800 but i was unable to pay whole amount of 3800 because my mother is very serious so i told SANJAY that i will half the amount n at last month i will clear my settlement amount so every month from October 2009 Sanjay was sending his executive for collection i was paying 1500 ot 1750 every month. March was my last month for settlement.
      On march 28th 2010 i called SANJAY for paymnet he told me to pay 1500 this month and all remaining amont of settlement next that is on May 2010. He told me after paying 1500 i will extend your settlement period for next 1 or 2 month and your salary will not go on hold i told him i will clear my remaining next that is on May 2010
      I have a salaried account of HDFC my paymnet was debited on 31st march and i have withdraw some amount but on 5th April 2010 my salaried was on HOLD without any noticed i was calling SANJAY but he was not picking up my phone everyday i tried 100 times then i visted VASHI branch on 7th April 2010 then i called from there to Credit card Dept they requested my complaint n told that after 2 days you will get a call from executive than you can solve your queries, i got a call from HDFC DEBT Dept from MR Sachin and i ask him why my salary was on hold, than he told me that because your settlement is ended on March 2010 your settlement letter is voided (cancelled) but i told SACHIN that SANJAY told me that he extended my Settlement period for next that is MAY 2010 and SACHIN is now saying my outstanding is of RS.29000 i was shocked to hear that i called SANJAY from different that is from my cousin brother mobile no. than he picked up my phone i told SANJAY that my salary is on hold and now HDFC Bank is saying my outstanding is RS. 29000, but SANJAY told me that no you pay just RS.5000 this month till 30th April your settlement is Finished, i told SANJAY 10 times after calling again to HDFC Debt DEPT that they are saying your settlement has been cancelled but SANJAY is still saying yesterday i called him that pay remaining settlement amount i.e. Rs. 5000/- I told SANJAY you have promised me that your settlement is extended than why my salary is gone on HOLD but wht he replied that i don't know it is from Chennai branch how can he say that he don't know it was his duty to say after MARCH 2010 your Settlement is cancelled as i was not paying whole amount of RS. 3800 but he said that pay Rs. 1500 this month and rest on April 30th 2010.
      That means he has cheated me Till now i have paid Rs. 10100 + my salary whis is on hold of RS. 6300 that means total i have paid Rs. 16400 remaining amount of settlement is RS. 4400 I have a receipt of RS 10100 that too 4 of them from different stamp on it and rest is from different financial services but collection is done from one Agency that SANJAY was calling from, sometimes SANJAy was sending his executive to my resident address for collection and at home only my Old Mother and Father is there i was calling home and was saying HDFC executive is coming give so much amount, I was trusting SANJAY and he has cheated me.
      For last 1 Year i am so fustrated mentally by HDFC executive collection that i am unable to have FOOD, Sleep i am very much tense as my Mother is not feeling well and now my Salary is on Hold i have no money to take Medicine to my Mother She is Suffering from BP, Heart problem.
      You think from my side that how much i have been tortured by HDFC executive.
      Please look into this matter very URGENT i am not going to pay RS.29000 as i am paying every month. I will pay only remaining amount that is RS. 5000 or some RS. 4400.
      And Please don't put my Salary on HOLD in future i am ready to pay remaing settlement amount.

      Please look into this matter

      Yesterday i called SANJAY and told i will pay RS. 5000 or RS. 4400 in cash but i want Last letter that you have cleared all your outstanding and SANJAY told that i will give you letter.

      Please look into this matter very URGENT other wise i am going to CONSUMER Court as i have all Receipt and how much torturteness face from HDFC Collection DEPT.

      I am sending this copy to Consumer Forum and keeping one copy with me.
      Thanks.

      Awaiting for favourable reply
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        I was working in Quinnox Consultancy Services, Pune. HSBC Software Development Pvt. Ltd. outsources its Testing job to Quinnox....
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        Hi,

        My card was used by some unknown person, this information has brought to my notice by HSBC bank itself...
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        Dear Sir,

        KIND ATTN : Manager, Credit card Services

        On 8th March 2009 I purchased merchandise...
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        [Resolved]

        Unauthorised transactions made using debit card for the HSBC account for INR 49167.50. I was a victim of incident of theft while travelling in train from Delhi to Pune by Goa Express (2780). Two unkown co poisoned me and took away all my valuables including the HSBC NRI Debit Card at 9pm 23rd Sept 07 near Agra Station. I was unconcious for about 20 hours and I lodged the F.I.R for the theft on 24.09.07. I informed HSBC about the stolen card on 25.09.07 as I was unconscious for 20 hours. After 7 days, I saw unauthorised transactions for INR 49, 167.50 dated 28.09.07. I wrote 2 letters to HSBC 20th Nov 07 and 10th Dec 07 and 12.02.08. HSBC refunded Rs 1742.50 Only. I refused to accept this offer By writing on 12.03.2008. 25.09.07 to inform the theft of debit card, the advisor confirmed the last transaction 26, 486.00 for HDFC bank and assured me that the card has been blocked and no further transaction will be authorised. •The transactions appearing on my account on 28.09.07 actually happened on the 24.09.07 somewhere in indore (As informed by HSBC personnel) – these were clearly fraudulent as I was with Bhusawal Police all day on 24.09.07. – A Copy of the FIR was supplied to HSBC on 08.10.07. •I informed HSBC on 25.09.07 with the date and time of theft and also pleaded that transaction made since 23.09.07 should not be authorised. Still HSBC authorised the transactions on 28.09.07. •I opted for the HSBC debit card as a secure mode of transaction that cant be used without the PIN. HSBC never highlighted this fact at the time of issuing the card and the card was misused.The culprits who used my card are arrested by Delhi Police Crime branch. Contact person to confirm Mr Sharad Kohli
        Crime Branch Delhi. I requested the transaction slips by HSBC and gave a letter in writing to the NOIDA branch where I hold my account. I did not receive any response from HSBC in1.5 yrs.

        Account Holders name - puneet kapoor HSBC Branch Noida
        Aug 14, 2020
        Complaint marked as Resolved 
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          [Resolved]

          Dear Sir/Madam,

          I have been getting HSBC credit card company's letter to pay Rs.100, which I have not used. In December, I believe this was sorted out through email with their company representative. I have a copy of these emails. Now since the 20 days I have 2 physical letter asking me to pay due. I have not used their card for more than 2 months now. Please let me know the next process.

          Thanks,
          Arun
          Aug 14, 2020
          Complaint marked as Resolved 
          Similar experience from number of HSBC card holders. In my case, I was not served with any monthly notice for payment and when asked for it, the same was sent to me by speed post. Now, the company is asking for the interest, even though I have paid the amount immediatly on receipt of the notice by speed post. In principle I am of the opinion that no such delayed payment charges are to be paid when the company is at fault. Let us see the response of the company.
          Reminder..

          Dear sir/Madam
          Can You Plz write me how much deducted money for Tata aig Insurance because i have not received any letter by your side nor tata aig insurance side if policy is true then i want to withdraw money for your clearance

          I want to backing policy immediately so plz provide me money
          Plz write me immediately
          Raghavendra

          --- On Tue, 6/16/09, HSBC INDIA NET <[protected]@hsbc.co.in wrote:

          From: HSBC INDIA NET <[protected]@hsbc.co.in
          Subject: Your HSBC Credit Card******9077 (KMM4093892I123L0KM)
          To: "pop top" <[protected]@yahoo.com
          Date: Tuesday, June 16, 2009, 1:15 PM
          Dear Mr. Mandal,

          Reference Number[protected]

          We refer to your email message dated 15 June 2009 regarding
          your HSBC
          Credit Card.

          With regard to your query the Policy has been taken by you
          as the same
          has been signed by you and we have already forwarded you
          the signed
          application form of the policy at your mail ID as per your
          request for
          the same, hence if you want the same again we request you
          to revert with
          the confirmation of the same.

          Hence we request you to contact the following Debt
          Management department
          number DELHI/NEW DELHI[protected] and our officials will
          assist you
          accordingly, since the card is closed by bank we regret to
          reverse any
          charges as per banks norms.

          Please feel free to write to us if you require further
          clarification.

          For an online demo on Internet Banking and more information
          on our wide
          range of products and services please visit our web-site
          www.hsbc.co.in

          Yours sincerely,

          Debika Mukherjee
          Customer Service Executive
          The Hongkong and Shanghai Banking Corporation Limited


          REMINDER...

          --- On Fri, 6/5/09, pop top <[protected]@yahoo.com wrote:

          From: pop top <[protected]@yahoo.com
          Subject: HSBC India - I am being cheated by HSBC and for applying for their Credit card, THEY ARE PROVIDING ME FORCEFULLY A TATA AIG INSURANCE
          To: [protected]@tata-aig.com
          Cc: [protected]@hsbc.co.in
          Date: Friday, June 5, 2009, 11:34 AM
          HSBC India - I am being cheated
          by HSBC and for applying for their Credit card, THEY ARE
          PROVIDING ME FORCEFULLY A TATA AIG INSURANCE

          I was approached by HSBC Credit card sales staff for
          applying for their credit card. Once I purchased the card I
          had never used it. After 1 yr i got a call from
          HSBC collection department that some 8000 rs outstanding is
          showing in my name which I should pay back. When
          i asked them what it is about as i had never used
          their card.I got a reply that the money was deducted for
          TATA AIG insurance policy for which their person has taken
          my approval over phone. i asked them immediately to
          cancel my card and show me the policy as till date i never
          received any such policy nor any one informed me about it.
          There was no reply again from their end. After follow ups
          with their call centers they told me that the policy has
          been cancelled and i need not pay any money. Now again after
          some time their collection agents are calling me and asking
          me now to pay towards the same policy as interest
          charges, Where in i have never
          approached TATA AIG to buy any policy nor i ever swiped my
          credit card. The policy was purchased by bank with out
          taking my signatures. Presently I have received a mail from
          hsbc which mention a fake signature of myself I have very
          feared for this type of cheating they have misused my credit
          card number and personal details to raise a false policy in
          my name and want to extract money.
          I have just a single request. Please waive of these
          unwanted charges & send me a statement with the Zero
          amount due for the payment
          I send the request to TATA-AIG Insurance to cancel my
          policy which I am not interested at all.
          The customer service of HSBC is canvassing for TATA-AIG but
          when I request HSBC to cancel my policy the told me to
          contact TATA-AIG Insurance. Is this correct????
          If this problem is not solved soon HSBC will lose many
          credit card customers soon...
          If HSBC Credit card department here my voice please cancel
          my card and reversed the charges charged by you.
          Reminder: I have send 25 Request letter but till date i
          have not received any suitable answer by your side
          Is it your banking system?????? Plz suggest
          Plz in this time you don’t misguide me because I have
          facing some personal problem, if you misguide me then you
          will pay 50, 000 for this harassment.
          PLZ CLOSE THIS ISSUE IMMEDIATELY I AM WAITING FOR YOUR
          SUITABLE ANSWER FROM TATA AIG AND HSBC BANK BOTH OF
          YOU.
          Plz Below MENTION Check SOME Request References No
          Which I Send To Both TATA AIG AND HSBC. I am waiting two to
          three days for your suitable answer if I find you do
          not helping me then I will go to consumer court Delhi and
          log Fir in police station also
          Reference Number [protected]
          Reference Number:[protected]
          Reference Number:[protected]
          And many more request sent to you but problem is not solve
          till date
          Regards,
          Raghavendar mandal
          Thomson press
          Credit card no. [protected]
          Policy no. purchased by bank DGTL000005 TATA AIG General
          insurance on
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            [Resolved]

            This is regarding the problem which occurred recently in my credit card account ************5299. The problem is as follows.
            1. I applied for a loan on phone (emi conversion) for a transaction of Rs.95000/- thru internet banking on HSBC website.
            2. I called phone banking to confirm the same and during the same course of time I was told that I had to make a payment of Rs.22192 towards advance interest for 24 months to get the LOP processed. I didnt do it as I wasnt interested so I called to cancel my request as I did not want to make the adv payment but to my surprise the request got processed without my consent, and an amount of Rs.22192 has been added to my existing outstanding. I have the print out of the entire terms and conditions with me and its not mentioned anywhere that I had to make any advance payment towards the interest charges. So I was told that the LOP taken can be preclosed but preclosure charges would be applied for which I had agreed as I didn have any choice as I was crossing my credit limit and I will have to bear another charge called overlimit charges. Now the LOP has been preclosed and charges of 2850 plus service tax have been levied In addition to this I had also been charged 2 % processing charges 1900 plus service tax. Effectively I had to pay an amount of abt Rs.6000 without taking any services as this(Rs.95000/-) transaction fall in the latest months statement to be generated on 7th march and to be paid on 29th March.
            This is pure cheating by HSBC as they are taking me for a ride and I had to pay Rs.6000/- just like that.
            Aug 14, 2020
            Complaint marked as Resolved 

            loanonphone — statement

            my card no[protected] please send my statement to above mentioned e mail id & sms to [protected] please .
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              [Resolved]

              Dear Sir/Madam,

              I am holding HSBC credit card from last 2 years, now it has expired on February 2009. From last 4 months I have been trying to contact bank to settle my account balance. But whenever I tried to contact the bank I got the reply that you need to speak to customer care. From the customer care I got several telephone numbers of debt settlement department, one of them is[protected] where nobody replies. Now since my card has expired, bank has charged between that period more than Rs. 3000 interest charges and late payment fees. I want the bank to reverse the charges levied and settle my account without any further legal implications.
              Aug 14, 2020
              Complaint marked as Resolved 
              urgent required last three moths credit card statement which i didnot received three months. on my mailing address H.No. 897, ward no. 24 adarsh nagar malerna road ballabgarh (faridabad) 121004,

              in future i will not pay my bill of my credit card if i have not received my credit card statement on my mailing address by post.


              Satender Kumar
              card No. [protected]

              mob no. [protected]
              dear sir /madam
              iam holding hsbc credit card
              .now iam laid frmjob and balance is high icannot go fr long as iwant to surrender my card :as can u offer me settlement on my account and pls tell me the consequences also .should iget a letter frm ur side as acount has been settled in full.waiting fr ur reply as .whenever call ur bank iam nt geting any satis factory ans.
              Even i don't have credit card from HSBC, they keep sending mails and demanding Payment for nothing.
              I have complained to RBI about this matter.

              Please use this URL http://www.rbi.org.in/scripts/helpdesk.aspx and lodge your complaint.

              Thanks
              GS
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              Why my credit limit is redused to 27000, my credit card no is 8571 kindly confirm for the same
              I am receiving statements pertaining to card # [protected], which was never received by me. Please stop sending the same to me. in case of any clarification, pls contact me at [protected].
              Dear Sir / madam,

              I am totally feed up with HSBC Staff, made full and final settlement last year on 2008, but till date not got the settlement letter. On top i get call and message from Delhi branch saying that now i have to pay 45197/- rs.
              Now i am feed up saying that i paid full and final settlement and that also 58000/- Rs when the statement was of 72000/- . Now i think i have to take action regarding this issue. Send at least 6-8 complains letter, but till date noting happened only the amount is increasing.

              Thanks
              Dear Sir / madam,

              I am totally feed up with HSBC Staff, made full and final settlement last year on 2008, but till date not got the settlement letter. On top i get call and message from Delhi branch saying that now i have to pay 45197/- rs.
              Now i am feed up saying that i paid full and final settlement and that also 58000/- Rs when the statement was of 72000/- . Now i think i have to take action regarding this issue. Send at least 6-8 complains letter, but till date noting happened only the amount is increasing.

              Thanks
              hsbc credit card no. [protected]
              renewal my credit card
              and reissue my credit card
              Hello All,

              I am holding HSBC credit card from last 8 years, I would like to bring to your attention that, Iam recieving a call from HSBC for past one year, stating that i have a balance amount to be paid, the amount was detected for TATA AIG policy, i have not purchased any TATA aig policy, However, the bank officials are not understanding about the issue. I neither have a TATA AIG policy nor have apprached for one. This issue is happening for over a year now. If at all the payment on my card is for a insurance policy, then there should be an applicable transaction number or policy number in my name in your creditable database. I am repeatedly getting calls from your bank to settle the dues for which I am not accountable.

              Regards
              Saju
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                I want to submit Complaint Positive Review Neutral Comment
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                [Resolved]

                1. I was a Premier account for last 9 months but never received month end bank statements,
                After inquiry bank staff said statements are directed through courier service, The courier service has not
                not come to the appartment nor has left any intimation note of his visit.
                2. I had applied for a debit card renewal due to expire, and now it is about a month, I have still not received,
                I have visited the bank twice to find whereabout of my debit card, Bank staff have NO idea and blaming the
                Blue dart courier service, The bank staff are poorly trained and useless to customer service.
                Aug 14, 2020
                Complaint marked as Resolved 
                You are struggling from 9 months in India sitting in India.

                I have opened account in India sitting in America and struggling to get my money back. Same type of sucking customer service, problems in sofware/operations/internet banking account, unusable for 2 yrs.

                see the scam.

                http://www.ripoffreport.com/reports/0/428/RipOff0428924.htm
                L/C NO #[protected] OPENING DATE 12-03-09, Our supplier not received yet L/C copy

                Supplier Name: SARLA PERFORMENCE FIBER LTD. BUMBAI.
                yes he is right. . Staff is poorly trained but . . . Some one's thr who is very beautiful. . But neways wat 2 do with beauty widout brains. . She is CUTE. . Hope she reads this. .heyyy. Ajjad. . Sustadd. I m in saudi
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                I VIRENDRA PRAJAPATI HAVE SUBMITTED ALL THE REQUIRED DOCUMENTS TO THE VODAFONE GALLARY AT FORT NEAR BOMBAY STORE ON SATURDAY 19.09.2010 AT 5.00PM BUT THE CALL ID & OUT GOING SERVICES IS NOT YET ACTIVATED. PLS ACTIVATE WITH IN AN HOUR OTHERWISE I WILL TEACH U A LESSON
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                  Reasons why you should avoid opening account with HSBC NRI services:

                  1) The sales agent who would pursue you...
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                  [Resolved]

                  Respected Sir,

                  Myself, Mr. Sanjay Mahadev Surve, My HSBC credit card no. [protected]. I dont want to continue with the Family Secure Personal Injury Plan with TATA AIG. Gen. Insurance.

                  My complaint No is 716874 with HSBC regarding not to cut the premium from the card. After that also they are cutting the premium from the same.

                  Kindly look into the matter and do the needful.


                  Mr. Sanjay M. Surve.
                  [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Hello Friends,

                  Absolutely Right. TATA-AIG and HSBC Bank are very good business partner and never miss a chance to cheat you. So beware of his cheating.

                  Tata Aig in association with HSBC Credit Card is cheating all o[censored]s.

                  I have taken tata-aig maharaksha policy last year with a annual premium of about rs 15000 which expired on 3/4 th March. I got a call from tata-aig regarding renewal of the policy which I did not want at all, so told him not to renew. His executive told me that just renew your policy and get it canceled within 14 days, we will refund all the amount we charge from your hsbc credit card and for cancellation of the policy you just have to sms with your policy number to 58888 and we will refund entire amount to your credit card.
                  So they have renewed my policy with annual premium of rs 30000 this time.

                  I have sent him sms 4 times on different days within 14 days but they did not cancel my policy.
                  Then I contact with tata-aig customer care who says I can cancel your policy after deducting 25% (why? - even I contacted customer care within 14 days - they says there is no lookup period for renewal of policy).

                  I have contacted hsbc bank customer care regarding same, but they are even not ready to listen my problem, They says just talk to tata-aig, if tata-aig refunds it will automatically reflected into your credit card a/c.

                  This is not the end of story, HSBC bank has automatically converted this policy premium amount of rs 30000 into emi without my consent, A step ahead of Tata-aig in the process of cheating.

                  Overall, Its my suggestion that never take any policy from TATA-AIG using your HSBC bank Credit Card as both are very good business partner and never miss a chance to cheat you and beware of his cheating.
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                    Hi,

                    I took Personal loan of 60K in jull 2006. I have paid all the EMI of the loan through ECS
                    Except...
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