Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

HSBC Bank,
Credit Card Dept.
Mumbai May 07, 2009

Dears Sirs,
Sub: Credit Card A/c. No. [protected] – Vanessa Ambrose
I Vanessa Ambrose am writing in with an urgent request to close my account with you with immediate effect and issue me a No Dues Certificate. The brief background of my case is stated below.

In 2004- 05 your Sales Executive catering to UTI Bank...

Hello,

Actually my bag was stolen on 24th April ' 2009 at London UK with all my credit card. So after that misshap was happened I called up American Express, ICICI bank to block my card and they confirmed me the blockage of the cards. But when I called up HSBC on 24th April itself ataround 10:35 PM IST they told me that already three transaction has been happened and they told me that they hadblocked the card on 24th...

I was the user of a HSBC credit Card . I purchased a laptop with the card amounting to INR 60k . The EMI cycle I subscribed to was 9328 INR for 6 months . I started my EMI cycle on the month of November . The fist 2 months were charged correctly but from the month of March i sudden;y saw 2 EMI cycles on my bills . I have called up the bank more than 10 times and they have agreed that I have been charged wrongly yet they havent taken a step...

Dear Sir/Madam
I Mr .Nilesh a credit card holder of HSBC bank would like to launch a complaint against a faulty HSBC watch. I redeemed my 750 POINTS against an HSBC wrist watch. The points were redeemed in Jan 2009. I recieved watch in the month of Feb2009 end. I have not used that watch. Now the watch is not working. I showed it to the watch company nearby, they told me that the battery of this watch is OK, but the machine is faulty....

Hi..
I had a HSBC Credit card 3 yrs back. I paid all my dues correctly on time. I lost my card and I raised a complaint in the nearby police station in bangalore. Before closure, I had a service charge of Rs 200 in my credit card. Now the HSBC credit card personnel calls me everymonth and says that my credit card bill is Rs 20000. Last month it was 15000 Rs..

How can I take an action against this. They are not understanding...

1. One cheque dropped in wrong drop box. But collected at right time by HSBC. Second cheques also to avoid delay collected by Local bank. Both the cheques for same month deducted from my account. My bankers are apologetic for the error, since first cheque could not be returned. HBSC says once paid before a statement of account, whatever the reasons and actions have been money cannot be transferred to next month. Wherein I am prepared to pay...

Dear Sir,

I am sajid b khan, was having HSBC Credit Card ([protected])

There was a pending amount(of Renewal fees + late fee n tax), my card got expired on dec 2008. still you have charged us this much amount.the amount was near 6000/-.

On 13th April i got a call from HSBC recovery office Delhi, asking to make a payment, After a long talk i got agreed to close the dispute n close the relation...

Sir/madam, i am gold credit card holder of hsbc bearing No.[protected]. Since i am settled in Ambala Cantt (Haryana) there is no branch of hsbc in Ambala.I make my payments through checque on receipt of statement period ending 23rd of every month. Firstly the statement is rececieved late causing late dropping of CH in the drop box maintained by SKY Pack but 3to 5 dqays before the due date of payment.so the payment gets late some time...

Hi,

In 2006 We had received a proposal for Credit Card for all the employees of my organization. We were told by the HSBC Bank Agent that we will be given "Life Time Free Credit Cards" (No charges at all) and that the credit limit will be around Rs. 1, 00, 000 to Rs. 3, 00, 000.
However, when we received the cards, the credit limit was mere Rs. 20, 000. (I have other credit cards which have higher Credit...

dear sir my name is brijmohan sehrawat i have used a HSBC credit card no [protected] i have used this card last two years. i have purchase 20000 last year november 2008, or menay apnay total amount key 18 instalment banwey the menay 5 instalment pay bhe kar dey hain or ab wo mujh say total amount pay karnay ko bol rahay hain or unheounay mera intrest bhe kam nahe kiya hain main un ko every month 1304 rs key instalment pay karta tha after...

My card number is [protected].
I had payed my settlement amount a week ago in noida branch.

The concerned persons are mahendra chauhan ([protected]) and sudhashu ([protected]). They have being giving me all false promises with big talks that it will reach my office positively . Till date it has not.

These people also do not attend to my calls too.

what kind of service is this and you...

It was in Dec 2008 that i made a full and final settlement of the dues on my HSBC credit card. I even received a "Zero Dues" letter from HSBC dated 18th Dec 2008(ref:FFS/NI/NDH/WO/CPD/151208-1mc). 3 weeks back i received a call from a person calling from the no[protected] demanding why i had not paid up my dues. when i told him that i had cleared all outstanding and also have a letter from the bank, he demanded that i read out...

Dear sir/madam,
I am Anirban Bose, I have been using HSBC credit card ( Card No: [protected]) for the last two years. The card is going to expire this month (i.e. April 2009). I took this card because they said this is a free card, I don't need to pay anything for using this card. But the last statement they sent included a Rs. 700 membership fee and Rs. 72.10 service tax. When I called up their customer care they said...

sir,

my name is sudheesh, Iam holding a hsbc credit card classic

In 2007 i got a call from hsbc credit card section for issance of hsbc lifetime free card, representitive told me that its a lifetime free credit card there is no joing fee and annual fee, and no other hidden charges after that i confirm with hsbc customer care they also told me its life time free card.one year used last year they sended one statement...

Hello HSBC,

I am credit card holder of your bank and while getting this card i had been told this is completely free for lifetime. I did not used this card because i was not in Country, when i back i saw some bills regardingoutstanding payments on my card. I called for an enquiry to Customer Care HSBC and they told me this card is closed from there end and i need to consult Collection Dept which is in Mumbai, i called that...

My name is Chirag Dilip Bhavsar. I was offered a credit card by HSBC bank, the only reason i opted for this card was that their were NO ANNUAL CHARGES. But my recent statement that i received from them contained the information about annual fee being charged to me.
Please help me and guide me with what approach should i take. Below metioned are the details of charges.

April 6, 2009 April 6, 2009 NSF FEE 1 ASSESSMENT...

I attempted to withdraw 11k from my hsbc power vantage account on 17april around 00:14 hrs using a Bank of Baroda ATM located at the bowenpally branch near sikh village. The ATM came up with an error message stating that "Sorry we are unable to process this transaction at this time". Assuming that there is a fault with the machine I tried using different machines however I was unable to do so as the ATM's stated that i had...

i am a HSBC CC customer for more than 4 years now, The bank follows up with the customer for there payements regularly, even if the payment is not been made before the due date there used to be many follow up calls to make the payyment. For the past 4 months i have not received any statements from the bank nor have received any follow up calls from them. I have made purchases of Rs 900 (nine hundred ruppes) approx and for that neither i had...

Dear sir,

My card was retained in hsbc atm, contacting customer care, Iw as told within 5 days it will be sent .more than a month lapses not received. again contacted on 9th april c.care told card will be delivered. the courier boy dtdc came to my house on 11 april from ghaziabad, asked to show my i.d, I am an employee of Govt. PSU-Bharat Electronics Ltd.Ghaziabad, shown my photo i.d, which is regarded in all govt. deptt....

Dear Madam/ Sir,

In 2005 HSBC Bank issued a credit card to me under some scheme offered by them.
I used that card 2-3 times in Gujarat.
I am a social Activist and during tsunami time I was transferred to Andaman - Nikobar. After 8 month I came to Ahmedabad and I have settled a credit card payment of HSBC for Rs. 7000/- in one shot. And I have got the settlement letter on their letter head dated 07’Dec.2007...