Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

Hi,

I am an HSBC credit card holder, I had not paid the bill for a couple of months and the card got blocked on Jan 13th 2009. Around 20th Jan 2009 i paid all the outstanding balances for the card and have been calling the customer care from Jan 25th i guess for reinstating the card status.

Customer care people have asked me to call the collection department for further details.
Collection department...

HSBC Reference Number[protected]

Dear Sir/ Madam,

My case is that I payed my HSBC credit card bill in dec 2008 of Rs 5523 where as my outsanding was Rs 5523.16.

I couldnot make the payment of 16 paisa as ICICI bank didnot allowed me to make the payment of 16 pasia online.

In Feb 2009 credit card statement you have added Rs 400 + 49.44(service charges) late payemt charges for...

I have been an HSBC Bank customer since JAN 2000, using an ATM (non-Debit) card since then.
However since OCT 2008 the card has developed errors like "card faulty" at certain ATMs across Hyderabad and Secunderabad. Complaints in the form of calls, emails have evoked a negative response.

Details of these interactions below:
13 Jan 2009 Call Centre - NATHAN
13 Jan 2009 Call Centre - SHREYA
19...

I had availed a personal loan having loan a/c no[protected] from HSBC Bank Pune. My loan has been repaid in month of July 2008 as per bank No Dues letter dated 28 July 2008 and the bank has also refunded me the excess amount of Rs 4812.14 towards the closure of loan. I am suprised that the CIBIL records have not been updated till today and there is an outstanding of Rs 10170 against my PL of HSBC Bank. I don't avail any PL apart...

Dear Sir/Madam,

Sub: Harassment by HSBC non existing Credit card

I had applied at Bangalore for an HSBC credit card almost a year back on September 2007 and they tried to deliver the credit card on two occasions to my office address. But since I was not available at my office it was returned. This was informed to me by a Tele banking representative. After that they never got in touch with me and I also have...

Dear Sir,
I’m HSBC Gold credit holder since Aug 05.I didn’t use this credit card till today. But this month Feb 2009 I have received credit card statement with outstanding due amount of 10, 397.64.I have recived statement only twice. one is when outstanding due amount was 4000 & second when 10, 397.64.When I called HSBC customer service center to inform about 4000 due they said they will get back to me. After 6 month...

I have this credit card form HSBC and due to some financial problems I was not able to do the payments.Howeverdid some minimum payments as the bank kept troubling me with phone calls and sending people at my house.
Now I want to settle this card with whatever cash I ahve.I can pay maximum 50% of the outstanding.The outstanding is 19000 and im ready to pay 10, 000 as that is all I can do.Im going away from india also as im left with...

Dear TATAAIG,

This is mail is with reference to the Family Secure Personal Injury Plan, Policy Number FSP[protected] given in the name of Brati Chatterjee, I request you to cancel the policy as it was discussed over the phone when it was given to me. I am not personally satisfied with this policy and due to my other commitments, I would not be in a position to take up this policy now.

This is my repeated request...

Old Complaint IDs: 15587, 18142
Complaint Details : Dear Sir/Madam,

I was a customer of HSBC Credit Card no. [protected]. On December 2005, I got a call from Mumbai HSBC Executive that TATA AIG has launched a scheme especially for HSBC Credit Card holders. That call was come from Mumbai Ph.[protected] and the Executives names were Mr. Sarfaraz Khan, Manish, and Chirag. They told me about TATA AIG MAHA RAKSHA...

Respected Sir,

My name is Y S Satish Kumar Husband of Suhasini Ganesh, she was working with HSBC, BPO Office in Bangalore. She resigned in the month of June 08 and she has submitted the PF withdrawal form for the past 4 month ago. till now she has not yet received her PF. Her PF No.AP/Hyd/37897/10365. could you please tell us what is the status of this? when she can expect to get the amount transfered to her account.
br...

I am attaching my detailed complaint dated 11.2.09 with the request for immediate action, keeping in view the fast approaching due date of payment i.e.17.2.09 vis-a-vis my requests/submissions contained in the said complaint.

Soliciting for priority action.

Devender kumar Bindra


From: Devender Bindra,
C-411, Ideal Appart., Plot-14, Pocket-6,
Nasirpur, Dwarka, New Delhi-110045.br...

I had requested for the closure of my POWER VANTAGE SALARY account with HSBC, since I had resigned from the emploee.
I made my 1st application on 28th December 2008 at the Thane branch and also have an acknowledgement from Helen out there at the branch. But I was still receiving sms from the bank on the transactional details, further to which I enquired on the helpline number : 40422424 and then I received a call from Thane branch...

dear sir,

I am holding HSBC credit card no [protected]. I received that
credit card in december of 2005 and i did not used that card for a single time
card since i received it, but they have been sending statements through mail just charging
late payment fee for the initial amount that they charged
me. Now the oustanding amount in my card crossed over 12, 000
and they still charging...

Hi,

I have made several phone calls to the concerned (HSBC) call center for the transfer of money from my one A/C to the another A/C of credit card. One the first one card i have made extra payment so i asked the bank to get the due which i have on another card to get it transferred and charged from that. Despite the assurance from the call center guys and theit teams i am still getting the bills means out the transfer of...

Even after paying the FULL amount, i am struggling to get my name removed from cibil records. Although the amount i paid towards getting "No due certificate" was interest ONLY. I am myself following this case with HSBC collection, HSBC collection ageny and HSBC Nodal office But getting NOTHING out of it inspite of so many reminders and requests....

I have been a customer with HSBC bank for over 5 years now and never have I faced problems as such.

About 3 years back I had visited the HSBC Four bungalows, Andheri West branch to close my savings account as I was not using it, the only reason it was operational was because of my personal loan account no.[protected] ECS which I have with your bank. I discussed this with a Customer Care Exec named Sonika at the branch and...

hello,
i am robert here from banglore i would like to in form u one thing here one of the person from hyderabad applied for home loan from hsbc bank punjagutta branch hyderabad andrapradesh india in 2005 loan amount is 7 lacs there was completely scam and curruption in submission of documents pls take nessesary action on him and this r the details of him.mr.a.rammohan s/o a.rajalingham teja residency g2 nizampet road kukatpally hydernagar...

I am working in B.S.N.L, pune. In the month of Jan-Feb-08, one o[censored]r representative came to our office, for offering credit card accounts, saying that there will be absolutely nothing charges for the credit card accounts. So account[protected] with card no.[protected] with credit limit of Rs.50K and cash limit Rs.20K was created on my name.since the day I opened the credit card accounts, I never operated the account by any means, even...

I the undersigned Mr. Muzakkir Sayed S/O Mr. Haafiz Sayed, would hereby like to file the compliant against the Fraud Transactions done using my HSBC Bank Credit Card online on www.yatra.com with following details:

Date Merchant Name Amt
24th Jan www.yatra.com 12820
24th Jan www.yatra.com 15865
24th Jan www.yatra.com 8681
24th Jan www.yatra.com 5163
24th Jan www.yatra.com 4885

I...

Dear Sir/Madam,
Hi, I am Sabiya and I submitted my PF form in my previous company on 03/08/2008 and they submitted to Hyderabad office on 22/09/2008. My PH account number is AP/HYD[protected]. My money hasnt been credited to my SB account yet. When I called up the Hyderabad PH office, the staff was very incoperative and said that funds has already been credited into my account in December and hung up, not bothering to listen. I request...