Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

HSBC has a system where every 100 rs spent on the card we get 1 point and similarly I had 6500 points which I had redeemed for shopper's stop and west side gift voucher's between 24th and 27th of Oct 2008. HSBC promised that the gift voucher's will be sent within 3 weeks from the date of request. Its beem more than 2 months now I have not received any vouchers.

Called up the call center and complianed more than...

I have takes loan from HSBC Bank around 4 year ago at the 7.75% after the lot of ROI iteration from RBI it touches the upper limit 13.75%, Now problem is this they peoples still are not ready to reduce the Home loan rate, There should be an authority he suppose to review these kind of ir-regularity from the banks. Recently RBI reduce the PLR twice still HSBC bank in not ready to reduce the rate of interest from 13.75% . couple of the national...

I have settled my HSBC credit card account for an amount of 40000/- and also received a settlement letter. The letter clearly mentioned that if I pay the said dues before 30/08/2008 my account with them will be deemed closed. They have confirmed the receipt of 40000/- however the HSBC phone banking executives still maintain that my account is not closed and that the payment received by them is not for settlement but for my regular dues. I...

Dear Sir,

I have forwarded this mail to HSBC regarding the closer of My account but not getting any positive replay. got 5 replay from HSBC where they told my to contact their official but when ever i called them the person is not picking my call when i mailed them again they told me that any official from their side will contact me but till date no body i contacted me till date.

Regards
Rajesh Gognabr...

HSBC call centre/recovery agents from Noida have been calling me fom last one month. They say that I have an outstanding balance of more than Rs. 1, 00, 000/- on an HSBC credit card and the card has been blocked. But the fact is that I never had an HSBC credit card, I never had any type of account with HSBC bank and I have never contacted any personal from HSBC bank. In short I have never had any sort of relationship with HSBC bank.
br...

Sir,

Sir,

I miss. Geeta S.Thali (Manjrekar) was an employee of HSBC since 9 January 2002 till 30 April 2006. I then moved to CitiFinancial from May 2008 till 20 July 2007. In the interim I had transferred my HSBC PF to CitiFinancial by filling up Form 13 in June 2007.
On confirmation from HSBC it was informed that the funds have been transferred to regional PF centre on a/c no. DL/19961/6153 on 2 October...

MY CARD NO IS [protected]. I HAVE CLOSED MY HSBC CARD LONG BACK IN THE YEAR 2004. I WAS TOLD BY THE CIBIL THAT MY ACCOUNT STATUS IS WRITTEN OFF. WHEN SPOKE WITH THE BANK I WAS TOLD MY ACCOUNT IS ZEROISED. AND I WAS TOLD THAT THE SATUS WILL BE UPDATED IN THE CIBIL SOON. BUT TILL DATE THE ACCOUNT STATUS IS NOT CHANGED. MY HOME LOAN IS STUCK BECAUSE OF THAT. I WOULD LIKE TO REQUEST THE BANK TO PLEASE REMOVE MY NAME FROM CIBIL IMMEDIATELY,...

I have a HSBC masterdard for over 7 years with an excellent rating never having delayed/ skipped paying in time. Recently posted a check 4 days in advance only to discover in next bill an atrocious 50% late and finance charges, and no amount of convincing the customerservice agents was useful and am now complaining to the bank ombudsman for grievance redressal. Never go for HSBC credit card- my sincere advise....

I am having a dispute with HSBC Bank over my credit card # [protected] since last two years now. The bank stopped providing me credit card statements from Nov, 06 onwards and therefore I had no means of determining the amount payable to the bank. I kept on reminding the bank about the statement, but no action was taken. The bank has now been imposing interest and delayed payment charges for no fault of mine and wants me to get into...

I have a HSBC Master Card xxxxxxxx5684
Have made excess payment once and since 3 months HSBC is not allowing any witdrawals and have blocked the card. Numerous mails like below has no afffect and even visiting their HO at Blore and giving a written complaint has no effect still..

This is a serious blunder keeping customer's money and not allowing it to spend/return. Even when we ask them to cancel the card they...

Dear Sir,
I have a credit card relationship with HSBC Bank for past more than five years. The credit card ac no was [protected] this acount was renewed with a new account number [protected]. But at no given point of time was I communicated that the Old account no has not to be used for payments. Now this time on the 1st of dec 2008 when I did a cash payment of 30000 Rupees I put in the old account no (deposit slip...

I have a Gold card given by HSBC. In the month of October I delayed making the payment by a day and the bank chared me a penalty of Rs 6350 + Taxed. This is inspite the fact that i have never delayed my payments to them over the past 5 years. Had the bank charged me 200 - 300 rupees, I would have felt bad but would have paid. Now, I am disgusted and cancelled my card. This is precisely the reason for bad debts as customers get competely pissed...

I had a HSBC GOld credit card, I had requested to close this card in 2005. I was not using this card since that. I was on the same address till Dec 2006. Never received any statement till that, so that I thought bank has closed the card. in Dec 2008 I received a call from delhi from one of the collection agency of HSBC. claiming that I have soem out standing on the card. I asked to provide me statement, he started using abusive languaeg....

Hi,
I want to inquire on the below stated subject.
On 05/December i recieved a call on behalf of HSBC from Noida branch, the person was stating himself as the assitant manager of the HSBC.
Actually, i was having an overdue amount of 6000/-. He told me that i am having this much outstanding and including the charges you need to pay an amount of Rs. 40, 000/-. I asked him for full and final settlement, he settled it at...

To
The Manager,
HSBC Credit Card Division,
Mumbai.

Sub - Cancellation of Credit Card No. [protected]

Sir/madam,

I have not operate my credit card. I asked the customer care to cancel my credit card in the month of June 26th 2008. This was said to be life time free credit card by the executive but interest of the same has come to me. I called up several times to the...

Hello sir/ madam,

I have given below the Email chain that i communicated with HSBC bank.If you read it from Bottom to top then you will understand my case.Please do the needful.Thanks

Note: Myself:-Ganesan, Bank manager name Ganesh. I am mensioning this to avoid confusion while reading the email Chain below.Thanks

Ganesh,

You mentioned in your earlier email that my account as been...

Today 10/12/2008 i have received an SMA on my mobile no stataing " Congratulation!you have won 200000.00 GBP in 2008/09 (o2 Telecoms)INT'L Mobile draws in UK. to claim contact Mr D Mark on =[protected] or [protected]@alive.com...

Dear Sir,

I am Sumit Gupta, and I am having a HSBC GOLD CREDIT CARD with me since July 08. I had also applied for an Add-on card for my wife at the same time. i received both the cards on time.

On October 03, 2008 I was admitted in MAX HOSPITAL, Sec-19, NOIDA since I was suffering from VIRAL MYOSITIS, a disease due to which I had lost my muscle strenght of the entire body for a couple of days. I also have a...

I m having HSBC Gold Credit Card but from lat 15 days, I m not able to use my card . When I had tried to spoke with Customer Care then I got very worst response. A
ll were put me on hold up to 30-45 minutes and then phone was disconnected. Finally on 1st Dec08 I got feedback from one of CC exc. Miss Namita that my card has been blocked temporary w/h my information. Same day she was confirmed that she will put request to concern dept....

Dear Sir,
4 months before I received one call from HSBC. That person told about the new tieup with TATA AIG insurance and its benifit. I heard about that and I refuse to have that policy. But that person convienced me to hear more details about this policy and he redirected the call to TATA AIG person, They tried to convience me. Then I said, Send me the details about the policy, If I am agree with that policy, then only I can purchase...