Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

Neither did I receive PF dues from HSBC- Hyderabad. I wonder if HSBC is submitting the papers properly.
-Ramachandra

Same here... i have not heard anything about PF . Its been a year now and no one seems to have any record of where the form is. As I am currently in UK, I cannot even do the frequent rounds which is otherwise expected from one i[censored] r in India. Doesnt matter if you have a job or jobless.

I see you post was on the 27th March 2009. Have you heard anything from them? Is it of any use lodging a complaint ?

hsbc gold credit card — Too much outstanding dues on my credit card

Hi have a HSBC Gold Credit Card, and around 14 months back I did some credit purchase on my card for approx. Rs. 46,000. After that due to some financial crisis, I have been paying the minimum due on my card every month without fail, though i missed the due date some time (twice). But despite paying the monthly payments for the last 12 months, the outstanding on my card is ncreasing rapidly and now it is almost double of what I have actually spent on my card. I talked to the HSBC custome care for full and final settlement and they said that I will be blacklisted after the full and final.
Now I don't understand what to do, if I settle my dues, I will be blacklisted, and paying the whole outstanding will be like getting cheated of my hard earned money. Please advice

HSBC Credit Card — Getting credit card bills after cancellation of my credit card

Hi sir,

I'm getting credit card bills even though after cancelling my credit card with no dues.

My credit card no.is [protected].

HSBC - VISA CREDIT CARD — AFTER FINAL PAYMENT AND CANCELLATION OF CREDIT CONTINUE CHARGING

VISA CARD NO.[protected]. HSBC HYDERABAD, SOMAJI GUDA BRANCH, AFTER FINAL SETTLEMENT WAS COMPLETED ON JAN 12-2009. DESPITE OF THIS IT IS CHARGING AND MULTIPLYING EVERY MONTH.( THEIR SYSTEMS MISTAKE). WITHOUT SENDING ANY STATEMENT OR TELEPHONE CALL. AND AFTER 21 MONTHS ON PHONE THEY STARTED THREATING TO CARD HOLDERS FAMILY MEMBERS (WHILE CARD HOLDER IS STAYING ABROAD AND NOT INDIA FROM LONG TIME ) TO PAY THE CHARGES CALCULATED BY SYSTEM ( WHILE ALL PURCHASES PAYMENT WAS SETTLED). THIS IS ONLY THEIR SYSTEM MISTAKE AND IT IS MULTIPLYING. EVRY MONTH AND THEY ARE NOT READY TO LISTEN ANY THING.
KINDLY REQUESTED TO REMOVE ALL THIS NON PAYMENT CHARGES CALUCALTED BY THE SYSTEM.

THANKS AND REGARDS
HIBA KHAN

This is common practice of HSBC

HSBC Gold Credit Card — Balance after Settelment on Ph Banking

Dear Sir/Mam,

My self Sanjay Kr Dhyani has used the credit card no [protected] for approx 2 years, I had settel the a/c on said amt by call center and after few months i got a call from the colection department and they collected another approx Rs 300/- from my Delhi place around a year back and got the recipt for the same and also i have submitted my 4 peice broken card at drop box of Jaipur branch.

After settelment i have paid that amt because as per them the settlement letter will be issue after depositing the Rs 300/- and as a year pass on i havent got the settlement letter and this is not enough instead of that i m getting the statement on monthly basis and as on date the balance amt Rs 9900/- approx which was increasing month by month propotionally.

I had recived the several call from the call center people and every time i have to repeat the same thing to each call but of no use.

Today i have visited the HSBC Jaipur office and met with Mr Chandan Singh and as per him he dont have any record of mine as it was not is in his location.

I request and hope to get the complete a/c statement from the day one the card used (princeple amt) to till date along with the payment paid to bank and if there is any priceple amt dues of mine i m ready to pay for that

As i m Jaipur based now so its not possible for me to go to Delhi and get the case resloved so i also request to transfer the case to jaipur OR contact with my brother detail are follows:

MR. YOGESH PANDEY
[protected]
854 Sector 6
P&T Colony
RK Puram New Delhi

Regards
Dhyani
[protected]

HI,
i am HSBC customer from past so many years, and my recent card, i was using my Cerdit card feb 2008, while i got my card it was promised to me that it was a life time free card and no annual fees are any charges will be applicable, but recently i received my statement in which a service charge of 700 and some other charges where put on me.
i did not make the payment in the month of April, (only the extra charges other then that i paid every thing)and in may a late payment fee was charged then the total amount come up to 1400 INR, i called customore care, they adviced me to make the full payment, and close the account and my extra amount will be refund to me, but now the customer services are deny, and they told will not pay my money back and put me on hold for more then 1/2 hrs and more, and final the answer we can not help you and go do what ever you want
My Card number is [protected]
Please help in this matter

HSBC Credit Card — credit card charges on unused card

Respected Sir,
I have never used a credit card as of now. An HSBC executive( Indu) had approached me saying she had a petro card( i although later understood it to be a crdit card).She gave me all the details also ensured no charges ll be charged i[censored]nused..
Since i wanted to confirm i never removed the card from the leaflet.But the same expeceted thing happened i received a bill of Rs 300plus. I immediately called upon the personnels tto cancel my card.Since it was a betrayal by the company.
Later on they have added know what..and my outstanding bill today is 5000/..(Although the card remains cancelled)

The recovery persons call every day.Pl help.how d i go about it.

Dear Sir,

HSBC Credit Card sales executes... forcefully convince us that the card is a free life time card, as the company i am working for has an Corporate tie up...
So land up taking a Credit Card in MAY-08.
I suddenly receive a Stetment from HSBC requesting me to pay a amount. Till then I have never used the card for any transaction. I called the customer service to enquire about the matter. The Customer service representative replied back that it was a charge for Insurence Policy but i have never apply for insurence and not get me.
All of a sudden after 10 Month i recieved a statment which states that i have an outstanding amount of Rs 8, 288.26,
Above that the Call Center executives and Bank People are not helping me to find out the complete break up of the the outstanding amount...
This is a big Pain...

May I request you to look into the matter and arrange to issue me a CLEARANCE CERTIFICATE
I have undergone a lot of mental stress in this matter.

Name Raghavendra Mandal
Card No: [protected]

HSBC POWERVANTAGE — fees and charges

Iwas opened an account 2005 that time there is no minimum balance. Now that bank debit 842.70 INR per quarter in my account.

HSBC Credit Card — wrong credit card issue

Dear Sir

I am munasib ali .

I am geting a statement from last 1 12 year for credit card which was issue of my name and after issue that was closed . Hsbc costmer care says ignour that but in civil this is reflecting , so I want to finish that pls help me.

[protected]

My name is Bindu Muraleedharan.My no. is[protected] H S BC CLASSIC. I have got settlement from u an amt of Rs. 13000 and a settlement letter from ur side. The settlement amt is 2 times ie., 4,500 and 9,000. The cheque of 4,500/-is passed from my Bank. The balance amt is deposited in my back Feb 5th date. After some months back ur representive call me and I give him Rs.3,000 ,the receipt is in my hand.He says he will settle the problem after some time. After he dont call him again. There fore the balance amt of 6,000 only .I have settled only this amt. Please contact me .

Credit Card — Payment Issue

I have swiped from HDFC credit card no. [protected] for RS. 25000 and i was paying my dues on time but for last one year i m cheated by HDFC collection Dept. before 8 months one of your executive (Jayesh)called me for due and he was taking minimum amount from me every month and i was asking him for statement but he was neglecting i have called customer care for this but no response i was asking jayesh that take that amount which will get deducted from my outstanding but he was taking only interest i think so, i have all Receipt, once he sent me a Statment that too Xeroz of same copy which was nothing in that after that i called him but he used abusive langauge to me and my mother when i was not at home and one of his executive named Mhatre he gave me Bad words and after that he stop calling me i than for 1 or 2 month not paid my dues because no call from HDFC executive or no statment.
After wards from Chandivli Branch Mumbai Mr. Sanjay called me and i did my settlement for Rs.20800 for six months per month 3800 but i was unable to pay whole amount of 3800 because my mother is very serious so i told SANJAY that i will half the amount n at last month i will clear my settlement amount so every month from October 2009 Sanjay was sending his executive for collection i was paying 1500 ot 1750 every month. March was my last month for settlement.
On march 28th 2010 i called SANJAY for paymnet he told me to pay 1500 this month and all remaining amont of settlement next that is on May 2010. He told me after paying 1500 i will extend your settlement period for next 1 or 2 month and your salary will not go on hold i told him i will clear my remaining next that is on May 2010
I have a salaried account of HDFC my paymnet was debited on 31st march and i have withdraw some amount but on 5th April 2010 my salaried was on HOLD without any noticed i was calling SANJAY but he was not picking up my phone everyday i tried 100 times then i visted VASHI branch on 7th April 2010 then i called from there to Credit card Dept they requested my complaint n told that after 2 days you will get a call from executive than you can solve your queries, i got a call from HDFC DEBT Dept from MR Sachin and i ask him why my salary was on hold, than he told me that because your settlement is ended on March 2010 your settlement letter is voided (cancelled) but i told SACHIN that SANJAY told me that he extended my Settlement period for next that is MAY 2010 and SACHIN is now saying my outstanding is of RS.29000 i was shocked to hear that i called SANJAY from different that is from my cousin brother mobile no. than he picked up my phone i told SANJAY that my salary is on hold and now HDFC Bank is saying my outstanding is RS. 29000, but SANJAY told me that no you pay just RS.5000 this month till 30th April your settlement is Finished, i told SANJAY 10 times after calling again to HDFC Debt DEPT that they are saying your settlement has been cancelled but SANJAY is still saying yesterday i called him that pay remaining settlement amount i.e. Rs. 5000/- I told SANJAY you have promised me that your settlement is extended than why my salary is gone on HOLD but wht he replied that i don't know it is from Chennai branch how can he say that he don't know it was his duty to say after MARCH 2010 your Settlement is cancelled as i was not paying whole amount of RS. 3800 but he said that pay Rs. 1500 this month and rest on April 30th 2010.
That means he has cheated me Till now i have paid Rs. 10100 + my salary whis is on hold of RS. 6300 that means total i have paid Rs. 16400 remaining amount of settlement is RS. 4400 I have a receipt of RS 10100 that too 4 of them from different stamp on it and rest is from different financial services but collection is done from one Agency that SANJAY was calling from, sometimes SANJAy was sending his executive to my resident address for collection and at home only my Old Mother and Father is there i was calling home and was saying HDFC executive is coming give so much amount, I was trusting SANJAY and he has cheated me.
For last 1 Year i am so fustrated mentally by HDFC executive collection that i am unable to have FOOD, Sleep i am very much tense as my Mother is not feeling well and now my Salary is on Hold i have no money to take Medicine to my Mother She is Suffering from BP, Heart problem.
You think from my side that how much i have been tortured by HDFC executive.
Please look into this matter very URGENT i am not going to pay RS.29000 as i am paying every month. I will pay only remaining amount that is RS. 5000 or some RS. 4400.
And Please don't put my Salary on HOLD in future i am ready to pay remaing settlement amount.

Please look into this matter

Yesterday i called SANJAY and told i will pay RS. 5000 or RS. 4400 in cash but i want Last letter that you have cleared all your outstanding and SANJAY told that i will give you letter.

Please look into this matter very URGENT other wise i am going to CONSUMER Court as i have all Receipt and how much torturteness face from HDFC Collection DEPT.

I am sending this copy to Consumer Forum and keeping one copy with me.
Thanks.

Awaiting for favourable reply

Similar experience from number of HSBC card holders. In my case, I was not served with any monthly notice for payment and when asked for it, the same was sent to me by speed post. Now, the company is asking for the interest, even though I have paid the amount immediatly on receipt of the notice by speed post. In principle I am of the opinion that no such delayed payment charges are to be paid when the company is at fault. Let us see the response of the company.

Reminder..

Dear sir/Madam
Can You Plz write me how much deducted money for Tata aig Insurance because i have not received any letter by your side nor tata aig insurance side if policy is true then i want to withdraw money for your clearance

I want to backing policy immediately so plz provide me money
Plz write me immediately
Raghavendra

--- On Tue, 6/16/09, HSBC INDIA NET <[protected]@hsbc.co.in wrote:

From: HSBC INDIA NET <[protected]@hsbc.co.in
Subject: Your HSBC Credit Card******9077 (KMM4093892I123L0KM)
To: "pop top" <[protected]@yahoo.com
Date: Tuesday, June 16, 2009, 1:15 PM
Dear Mr. Mandal,

Reference Number[protected]

We refer to your email message dated 15 June 2009 regarding
your HSBC
Credit Card.

With regard to your query the Policy has been taken by you
as the same
has been signed by you and we have already forwarded you
the signed
application form of the policy at your mail ID as per your
request for
the same, hence if you want the same again we request you
to revert with
the confirmation of the same.

Hence we request you to contact the following Debt
Management department
number DELHI/NEW DELHI[protected] and our officials will
assist you
accordingly, since the card is closed by bank we regret to
reverse any
charges as per banks norms.

Please feel free to write to us if you require further
clarification.

For an online demo on Internet Banking and more information
on our wide
range of products and services please visit our web-site
www.hsbc.co.in

Yours sincerely,

Debika Mukherjee
Customer Service Executive
The Hongkong and Shanghai Banking Corporation Limited


REMINDER...

--- On Fri, 6/5/09, pop top <[protected]@yahoo.com wrote:

From: pop top <[protected]@yahoo.com
Subject: HSBC India - I am being cheated by HSBC and for applying for their Credit card, THEY ARE PROVIDING ME FORCEFULLY A TATA AIG INSURANCE
To: [protected]@tata-aig.com
Cc: [protected]@hsbc.co.in
Date: Friday, June 5, 2009, 11:34 AM
HSBC India - I am being cheated
by HSBC and for applying for their Credit card, THEY ARE
PROVIDING ME FORCEFULLY A TATA AIG INSURANCE

I was approached by HSBC Credit card sales staff for
applying for their credit card. Once I purchased the card I
had never used it. After 1 yr i got a call from
HSBC collection department that some 8000 rs outstanding is
showing in my name which I should pay back. When
i asked them what it is about as i had never used
their card.I got a reply that the money was deducted for
TATA AIG insurance policy for which their person has taken
my approval over phone. i asked them immediately to
cancel my card and show me the policy as till date i never
received any such policy nor any one informed me about it.
There was no reply again from their end. After follow ups
with their call centers they told me that the policy has
been cancelled and i need not pay any money. Now again after
some time their collection agents are calling me and asking
me now to pay towards the same policy as interest
charges, Where in i have never
approached TATA AIG to buy any policy nor i ever swiped my
credit card. The policy was purchased by bank with out
taking my signatures. Presently I have received a mail from
hsbc which mention a fake signature of myself I have very
feared for this type of cheating they have misused my credit
card number and personal details to raise a false policy in
my name and want to extract money.
I have just a single request. Please waive of these
unwanted charges & send me a statement with the Zero
amount due for the payment
I send the request to TATA-AIG Insurance to cancel my
policy which I am not interested at all.
The customer service of HSBC is canvassing for TATA-AIG but
when I request HSBC to cancel my policy the told me to
contact TATA-AIG Insurance. Is this correct????
If this problem is not solved soon HSBC will lose many
credit card customers soon...
If HSBC Credit card department here my voice please cancel
my card and reversed the charges charged by you.
Reminder: I have send 25 Request letter but till date i
have not received any suitable answer by your side
Is it your banking system?????? Plz suggest
Plz in this time you don’t misguide me because I have
facing some personal problem, if you misguide me then you
will pay 50, 000 for this harassment.
PLZ CLOSE THIS ISSUE IMMEDIATELY I AM WAITING FOR YOUR
SUITABLE ANSWER FROM TATA AIG AND HSBC BANK BOTH OF
YOU.
Plz Below MENTION Check SOME Request References No
Which I Send To Both TATA AIG AND HSBC. I am waiting two to
three days for your suitable answer if I find you do
not helping me then I will go to consumer court Delhi and
log Fir in police station also
Reference Number [protected]
Reference Number:[protected]
Reference Number:[protected]
And many more request sent to you but problem is not solve
till date
Regards,
Raghavendar mandal
Thomson press
Credit card no. [protected]
Policy no. purchased by bank DGTL000005 TATA AIG General
insurance on

loanonphone — statement

my card no[protected] please send my statement to above mentioned e mail id & sms to [protected] please .

urgent required last three moths credit card statement which i didnot received three months. on my mailing address H.No. 897, ward no. 24 adarsh nagar malerna road ballabgarh (faridabad) 121004,

in future i will not pay my bill of my credit card if i have not received my credit card statement on my mailing address by post.


Satender Kumar
card No. [protected]

mob no. [protected]

dear sir /madam
iam holding hsbc credit card
.now iam laid frmjob and balance is high icannot go fr long as iwant to surrender my card :as can u offer me settlement on my account and pls tell me the consequences also .should iget a letter frm ur side as acount has been settled in full.waiting fr ur reply as .whenever call ur bank iam nt geting any satis factory ans.

Even i don't have credit card from HSBC, they keep sending mails and demanding Payment for nothing.
I have complained to RBI about this matter.

Please use this URL http://www.rbi.org.in/scripts/helpdesk.aspx and lodge your complaint.

Thanks
GS

Why my credit limit is redused to 27000, my credit card no is 8571 kindly confirm for the same

I am receiving statements pertaining to card # [protected], which was never received by me. Please stop sending the same to me. in case of any clarification, pls contact me at [protected].

Dear Sir / madam,

I am totally feed up with HSBC Staff, made full and final settlement last year on 2008, but till date not got the settlement letter. On top i get call and message from Delhi branch saying that now i have to pay 45197/- rs.
Now i am feed up saying that i paid full and final settlement and that also 58000/- Rs when the statement was of 72000/- . Now i think i have to take action regarding this issue. Send at least 6-8 complains letter, but till date noting happened only the amount is increasing.

Thanks

Dear Sir / madam,

I am totally feed up with HSBC Staff, made full and final settlement last year on 2008, but till date not got the settlement letter. On top i get call and message from Delhi branch saying that now i have to pay 45197/- rs.
Now i am feed up saying that i paid full and final settlement and that also 58000/- Rs when the statement was of 72000/- . Now i think i have to take action regarding this issue. Send at least 6-8 complains letter, but till date noting happened only the amount is increasing.

Thanks

hsbc credit card no. [protected]
renewal my credit card
and reissue my credit card

Hello All,

I am holding HSBC credit card from last 8 years, I would like to bring to your attention that, Iam recieving a call from HSBC for past one year, stating that i have a balance amount to be paid, the amount was detected for TATA AIG policy, i have not purchased any TATA aig policy, However, the bank officials are not understanding about the issue. I neither have a TATA AIG policy nor have apprached for one. This issue is happening for over a year now. If at all the payment on my card is for a insurance policy, then there should be an applicable transaction number or policy number in my name in your creditable database. I am repeatedly getting calls from your bank to settle the dues for which I am not accountable.

Regards
Saju

You are struggling from 9 months in India sitting in India.

I have opened account in India sitting in America and struggling to get my money back. Same type of sucking customer service, problems in sofware/operations/internet banking account, unusable for 2 yrs.

see the scam.

http://www.ripoffreport.com/reports/0/428/RipOff0428924.htm

L/C NO #[protected] OPENING DATE 12-03-09, Our supplier not received yet L/C copy

Supplier Name: SARLA PERFORMENCE FIBER LTD. BUMBAI.

yes he is right. . Staff is poorly trained but . . . Some one's thr who is very beautiful. . But neways wat 2 do with beauty widout brains. . She is CUTE. . Hope she reads this. .heyyy. Ajjad. . Sustadd. I m in saudi

I VIRENDRA PRAJAPATI HAVE SUBMITTED ALL THE REQUIRED DOCUMENTS TO THE VODAFONE GALLARY AT FORT NEAR BOMBAY STORE ON SATURDAY 19.09.2010 AT 5.00PM BUT THE CALL ID & OUT GOING SERVICES IS NOT YET ACTIVATED. PLS ACTIVATE WITH IN AN HOUR OTHERWISE I WILL TEACH U A LESSON