[Resolved] HSBC / Credit Card — Humilation by customer care people

Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC / Credit Card — Humilation by customer care people

M Munavwar Shaikh from Delhi, Delhi

I had made calls to HSBC customer care they they not talk properly or did the needful, then I got the email address from the website and started writing emails they replied in a auto mated format now the mail I am sending since June is 91 mails and yet no one has called to resolve my issue. I was humilated in the mails and even threatned even though I did not have any late payments or cheque bounces I am still writing mails for a call back and no reply yet. I have suffered from depression and humilation in several mails. I request help. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Shivendra Nath Varma

from Ahmedabad, Gujarat

Ref credit card no. [protected], I have not received the statement for the 24 Oct- 23 Nov'08. Please arrange to send the same. In the meantime I am making the payment of Rs.2000/-thru che.no. 022280 dated 12/12/08 on BOB, kolkata-12.

Please also confirm whether you have collected annual fee for the new card or not.

Regards.

SNVarma

NILESH K. BHOJAK

from New Delhi, Delhi

I am not getting the HSBC statement, even making calls everyday no e-statement & hard copy since last three days just getting confirmation of e-statement, but not received. then they will put finance charges, if payment will not made in time. some body can suggest how payment can be made without seeing the statement & confirmation of bills, if payment is 12-15 thousand.

Tuhin Kumar Mandal

from Mumbai, Maharashtra

Dear Sir,
for the month of Dec.08 I yet not received the billing of my credit card. then should I deposite the payment? and send me the Billing copy as soon as possible.

Regards
Tuhin Kumar Mandal
[protected]

H.S.Shankaranarayana Rao

from Nadapuram, Kerala

Dear Sir,
I am getting frequent calls for the card payments and also your telemarketing people are making phone calls and without my concent your telemarketing people advised for TATA AIG General Insurance and in this connection I have given written compliant so far no reply from your end.
Please instruct your people not to give phone No. to any of your telemarketing people.
Further, I have droped two cheques at your M.G.Road branch for payment of two credit cards but they have not sent for clearance and un-necessarily I am getting calls to make payment and sms to my mobile to make payment immediately.
Please look into this and send your comment/reply.
with regards,
H.S.Shankaranarayana Rao