Hongkong & Shanghai Banking Corporation [HSBC]
Hongkong and Shanghai Banking Corporation Ltd.
Customer satisfaction rating: 63%
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Hongkong & Shanghai Banking Corporation [HSBC] Customer Care

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Address
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
9
down
2


Fax:
Fax:
+91 22 226 58309  
+91 22 2262 3890  

Additional info
Banking Related Queries

Ahmedabad: +91 98 9827 2424
Bangalore: +91 98 2558 9595
Chandigarh: +91 98 7692 2424
Chennai: +91 98 2526 9595, +91 98 9437 2424
Coimbatore: +91 98 9437 2424
Gurgaon: +91 99 1079 2424
Guwahati: +91 711 2020
Hyderabad: +91 2335 8686, +91 98 4901 2424
Indore: +91 98 9327 2424
Jaipur: +91 99 2803 2424
Jodhpur: +91 99 2803 2424
Kochi: +91 98 9547 2424
Kolkata: +91 2243 8585
Lucknow: +91 99 3514 2424
Ludhiana: +91 98 7692 2424
Mumbai: +91 4042 2424, +91 99 6004 2424
Mysore: +91 99 8092 2424
Nagpur: +91 99 6004 2424
Nasik:+91 99 6004 2424
New Delhi: +91 2373 8989, +91 99 107 92424
Noida:+91 99 1079 2424
Patna:+91 99 3136 2424
Pune: +91 6602 8585, +91 99 6004 2424
Raipur: +91 98 9327 2424
Surat: +91 98 9827 2424
Trivandrum: +91 98 9547 2424
Vadodara: +91 98 9827 2424
Visakhapatnam: +91 98 4901 2424

Credit Card Related Queries

Ahmedabad: +91 98 9837 7373
Bangalore: +91 2558 9696
Chandigarh: +91 98 7692 7373
Chennai: +91 4341 9696, +91 98 9447 7373
Coimbatore: +91 98 9447 7373
Gurgaon: +91 99 1079 7373
Guwahati: +91 711 2020
Hyderabad: +91 2335 8787, +91 98 4967 7373
Indore: +91 98 9327 7373
Jaipur: +91 99 2803 7373
Jodhpur: +91 99 2803 7373
Kochi:+91 98 9547 7373
Kolkata: +91 2243 8686
Lucknow: +91 99 3509 7373
Ludhiana: +91 98 7692 7373
Mumbai: +91 6680 0001, +91 98 6010 7373
Mysore: +9199 8092 7373
Nagpur: +91 98 6010 7373
Nasik: +91 98 6010 7373
New Delhi: +91 2373 9696, +91 99 1079 7373
Noida:+91 99 1079 7373
Patna:+91 99 3139 7373
Pune: +91 6602 8686, +91 98 6010 7373
Raipur: +91 98 9327 7373
Surat: +91 98 9837 7373
Trivandrum: +91 98 9547 7373
Vadodara: +91 98 9837 7373
Visakhapatnam: +91 98 4967 7373

HSBC Premier Customers

Ahmedabad: +91 98 9837 7315
Bangalore: +91 4118 6515
Chandigarh: +91 98 7693 7315
Chennai: +91 4200 8715
Coimbatore: +91 98 9447 7315
Gurgaon: +9199 1079 7315
Hyderabad: +91 6667 4715
Indore: +91 98 9317 7315
Jaipur: +91 99 2803 7315
Jodhpur: +91 99 2803 7315
Kochi: +91 98 9547 7315
Kolkata: +91 2213 9915
Lucknow: +91 99 3679 7315
Ludhiana: +91 98 7693 7315
Mumbai: +91 6666 8815
Mysore: +91 99 8092 7315
Nagpur: +91 98 9094 7315
New Delhi: +91 4149 0715
Noida: +91 99 1079 7315
Patna:+91 99 3139 7315
Pune:+91 2600 1115
Raipur: +91 98 9317 7315
Trivandrum: +91 98 9547 7315
Vadodara: +91 98 9837 7315
Visakhapatnam: +91 98 4967 7315

Business Banking / SME Trade Customers
Ahmedabad: +91 98 9837 7318, +91 98 9837 7374
Bangalore: +91 4118 6590, +91 4118 6574, +91 99 8092 7374
Chandigarh: +91 98 7693 7318, +91 5008 174
Chennai: +91 4200 8790, +91 4200 8774, +91 98 9447 7374
Coimbatore: +91 98 9447 7318, +91 98 9447 7374
Gurgaon: +91 99 1079 7318
Guwahati: 1800 103 2667 (Toll Free)
Hyderabad: +91 6667 4790, +91 6667 4774, +91 98 4967 7374
Indore: +91 98 9347 7318, +91 98 9347 7374
Jaipur: +91 99 2803 7318
Jodhpur: +91 99 2803 7318
Kochi: +91 98 9547 7318, +91 98 9547 7374
Kolkata: +91 2213 9980, +91 2213 9974
Lucknow: +91 99 3509 7318
Ludhiana: +91 98 7693 7318
Mumbai: +91 6666 8890, +91 6666 8874
Mysore: +91 99 8092 7318, +91 99 8092 7374
Nagpur: +91 98 9004 7318
Nasik: +91 98 9004 7318
New Delhi: +91 4149 0790, +91 4149 0774
Noida: +91 99 1079 7318
Patna: +91 99 3139 7318
Pune: +91 2600 1190, +91 2600 1174
Raipur: +91 98 9347 7318, +91 98 9347 7374
Surat: +91 98 9837 7318
Thiruvananthapuram: +91 98 9547 7318, +91 98 9547 7374
Vadodara: +91 98 9837 7318, +91 98 9837 7374
Visakhapatnam: +91 98 4967 7318

View More Information...

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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63%
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1081
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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

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[Resolved]

Hello,

This is mu complina that I have no9t recvd my PF amount as I worked with HSBC VIZAG from NOV 2005 - Jan 2007 in that duration I filled my form 2 times and I have not got any thing Upto now, its over an year and no one is their to take accountability, I am very sure that other are facing same problem this is very sad that organisation Like HSBC are also having such kind of HR, I also wnat to add the name of Person working at that time his name was Srikanth a very useless fellow and do not have any concern about employees who gave their efforts to company and after they leave no one is their to think about them.

MY PF account no is AP/HYD/37897/15234
Aug 14, 2020
Complaint marked as Resolved 
Did you recieve you PF yet. Or are you still uncertain about Your PF?
for hsbc job :to tellcaller job
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    [Resolved]

    Respected Sir,
    Please tell me the status of my credit card,
    Ref.no.[protected].



    Thanks
    Naveen Bhardwaj
    Aug 14, 2020
    Complaint marked as Resolved 

    HSBC GOLD CARD — NON RECEIPT OF CREDIT CARD STATEMENT

    Dear Sir,

    This is with reference to my HSBC GOLD Credit Card No. [protected], that I have not received my Credit Card Statements for April & May 2009, so also the e-mail & sms.

    That I am an old customer now and there is no change in my address, either postal or e-mail.

    On 27th April & 27th May 2009 I got calls (from[protected] requesting to deposit a minimum amount of Rs. 172/-, which I did the next day. On both the occasions, I informed the person calling me that I have not been receiving the Statements, hence could not make the payment. Where upon I was suggested to make a payment of Rs. 172/- immediately to save my account getting lapsed and was assured that the Statement would be sent on me shortly. So far I have not received any statement.

    Now, my problem is that for no fault of mine I shall be required to pay interest @ 37.2% pa on an amount which I could have paid easily. I have been regular in payments in the past. I wonder as to why an e-mail or an alert message was not sent on 27th April & 27th May 2009 or earlier, intimating the Statement details or the payment outstanding. In stead I was requested to pay Rs. 172/- only. It appears as if I got trapped in a calculated manner to pay interest and other penal charges.

    Please send me the credit card statements for April & May immediately and resume sending the statement, e-mail and sms in future. I undertake to clear the total outstanding balance immediately and request you not to charge any interest etc.

    Thanks!

    Sanjiv V. Ubgade.
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      [Resolved]

      Hi,
      I've a credit card from HSBC bank. I've made a purchase for an Item worth 4590 on this card in the month of April 2007. This transaction was not presented to me in the following month as required. This transaction was reflected in my card statement of Mar'08 after 11 Months. Bank gives customers 45 days in case they have made a mistake and in this case they took 11 months because of their oversigth. I disputed this and mailed to Bank multiple times from account. They failed to recognize the problem and in fact insisted that I cannot dispute the transaction after 45 days. I clearly told them that I'm not disputing the transaction but delay in presentment of same. I ended up closing my account after settling all the dues other than this transaction amount with clear notification to them that I'm doing this only because of this issue. Now they have come back to me after making some pretension about doing some enquiry. They again have investigated only that this transaction has been done by me or not the original issue of delay in presentment of same. Now they are insisting that I should pay up. Please guide me how to tackle this situation. Thanks in advance for your efforts.

      Regards,

      Sanjay Upmanyu
      Aug 14, 2020
      Complaint marked as Resolved 
      I am holding platinum card of HSBS BANK UNDER A/C.XXXXXXXX0089 BUT LASR THREE MONTHS I HAVE NOT RECEIVED ANY STATEMENTS SO I AM NOT ABLE TO PAY YOU.DELAY OF PAYMENT IS YR PARTS.SEND THE STATEMENTS FOR THE CURRENT AND PREVIOUS ALSO

      THANKS
      V K LALL
      H.NO.194 SECTOR-21D FARIDABAD-121001(HARYNA)
      MO.[protected]
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        [Resolved]

        I am Kamal Kishore resident of, house no. 1284, sec.-55, near community center, sohna road Faridabad.
        I have HSBC credit card No. [protected], against which an executive called me for balance transfer i reject his offer thrice, But when he called me many times then i simply agree for the same.
        He called me in last week of April 2008. According to him, i will get an confirmation sms and a call also, but till now i didn`t get the draft and such money and no confirmation call or sms.
        Now, after one and half month they are asking me for the amount of balance transfer, which is not been done and asking for that amount which i didn`t get till now.

        Even, they called at my landline no. and use very abusive language with my family members.

        Under RTI act i want the proof that i get the money or by courrier who receive the draft in my home or any proof which will show that the money is recieved by me.

        Please reply as early as u can, because i am mentally harrased.

        Thanking you,

        Yours Faithfully,
        Kamal Kishore.
        [protected],
        Cheif Video Editor,
        News 24.
        Aug 14, 2020
        Complaint marked as Resolved 
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          [Resolved]

          Hi
          I had taken HSBC credit card which I had to cancel after they charged unfair interest charges and late payment charges inspite of paying the amount in full on time.
          Now after I have cancelled the card, they have been sending me bills with late payments charges and interest charges. Now I have been complaining to the customer care, collection department and via emails and complain sections but to no avail.

          The worst card you can have in your kitty and the most idiotic customer care.STAY AWAY FROM ALL HSBC things

          I am planning to seek legal proceedings in a consumer coart. Need help

          Iqbal
          Aug 14, 2020
          Complaint marked as Resolved 
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            Dear Sir,

            Pls let me inform the status of my credit card. i have applied two month before.

            my...
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            [Resolved]

            I had applied for HSBC credit thru corporate scheme 3 months back. I had received a call from HSBC also on the despatch of the card. But till date, i have not received the card. Even i told some customer care calls received from HSBC to cancel the credit. I want to know the status of the same.

            N.Sivapriyan
            [protected]
            Noida
            Aug 14, 2020
            Complaint marked as Resolved 
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              Sir,
              I got a HSBC gold card in the year 2004 Oct with no first year annual maintainense fee . In the year 2005 Oct...
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              [Resolved]

              I registered for Do Not Call services during March - April - 08 since I was bombarded with sales calls from vendors trying to sell something. Post enrollment and after about a month and half the # of sales calls reduced...However, HSBC phone banking won't stop calling me...Even after I asked them to stop calling me, they will keep calling...and today an agent from HSBC told me that DND facility doesn't matter as a customer (I have a credit card with them) I will get calls and I can't do anything about it...The call came from Mumbai and the number is [protected].

              Also, when I write to HSBC they rarely reply to emails...Is there any action I can take against these guys?
              Aug 14, 2020
              Complaint marked as Resolved 
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                [Resolved]

                Dear Sir / Madam

                I Dharmendra Desai husband of Marilyn Dharmendra Desai.
                My wife is holding HSBC Bank Credit Card NO: [protected] for last one year.And we are purchased of Rs.30000 around and paid once Rs.10000 and balance amount by monthly minimum amount dues payment upto Rs.10000 to 15000 still bank added Finance charges and other charges and send last outstanding amount of Rs.23000. We are requested to bank by customer care for closing a credit card and provide facility for EMI so we paid hole amount. but last four months credit card department said to us pl clear minimum amount after we provide this facility and we are paid monthly minimum amount and after said that this facility is not provide our bank And they are calculated its Interest charges and other charges and send bank statement monthly.

                So, i am humbly requested to you please solve my problem.


                Thanking you,


                Your's trully,

                Dharmendra Desai
                Aug 13, 2020
                Complaint marked as Resolved 
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                  [Resolved]

                  Iam a HSBC Credit Card Holder bearing No. [protected] and Iam not getting my Monthly statments regularly. Iam finding it difficult the outstanding dues and I request to send e-mail alert to the email [email protected]gmail.com

                  Sudhakar
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Sir / Medam

                  I am holding a visa credit card No.:[protected]. The monthly statements are not being despatched to me regularly due to which I am unable to deposit proper amount of cheques monthly in ATM centre. Kindly credit card last statement for the month of December may be forwarded to me at the earliest. It is requested to mail my monthly statements to above e-mail address in addition to despatch of hard copy. Regards.


                  S. RAMBABU
                  I am also of the same opinion that statement are not being dispatched regularly.I have not received my statements since the discontinuation of pnb hsbc co-brand was withdrawn i have made payments of Rs twenty two thousand and i still do not know the status of my account, I request the authorities to kindly reply to this email with the details.

                  Thanking you
                  With regards
                  Mohan
                  It seems HSBC has joined the club of fraudster private banks. They pretend as international bankers and their employees act like local blade financiers. I had similar experience of not receiving statements of my Credit cards -no hard copy nor via email. made several complaints finally I have to discontinue.

                  The first experience was when I requested for multi-city cheque against my SB account. They denied it and the reply was we are not much interested in retail ! It's unfortunate that RBI is not taking action against such looting private banks. But the future will teach them the customer is the king.

                  HSBC is not an individual, but you all guys working there are individuals and you are going to face it. The credit card fraudesters are supported by a group of employees. But the back think all their customers are belongs to same community.

                  Pity HSBC !
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                  Sir / Medam

                  I am holding a master credit card No.:[protected]. The monthly statements are not being despatched to me regularly due to which I am unable to deposit proper amount of cheques monthly in ATM centre. Kindly credit card last statement for the month of febrauary may be forwarded to me at the earliest. It is requested to mail my monthly statements to above e-mail address in addition to despatch of hard copy. Regards.
                  I am also holding hsbc gold credit no. [protected] since one and half a year I am not receiving monthly statement. I request you to kindly send monthly statement to my e-mail address regularly
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                    [Resolved]

                    Hi,

                    This is regarding the statement for my credit card.
                    I've called up the customer care umpteen times for the statement.

                    Each time I am told that the request would be processed within 24 hrs(in case of emails) or 4 working days(in case of couriers).
                    However till date I've never received any of these so called e-mails/couriers.
                    Also when I call up the customer care they tell me that the request has already been processed from their end!

                    I'd also put in a request for a new security device as I thought I'll check my statement through internet banking.
                    I'd to first call up atleast 3-4 times to register that request, only to be told that I wont be access net banking since the card is closed!
                    And the best part is that I received the device!
                    Doesn’t HSBC *EDUCATE* its customer care staff about its policies??
                    If the customer has to do everything, whats the customer care their for, misleading the customers??

                    Also I'd put in a request for cheque pickup facility in the month of April, I was told that someone would come to pickup the cheque the very next day.
                    However after repeated calls no one came and the next thing I knew was that a fine of 3000/- was levied on the card as late payment charges!
                    Wasn’t I supposed to get a call from the collection department if they were unable to send someone?
                    When I called up the collection department they agreed to reverse the charges and told me to contact the customer care.
                    The customer care department first told me to contact the collection department.
                    Upon being told that I'd already contacted them, they told me to pay the full amount and the charges would be reverse later!!
                    Kindly tell me how can you reverse the charges on a card which is already closed!

                    Its sad to know that all these so called customer-friendly policies are only to harass customers and mint money.

                    Please note that I will not be making any further payments unless I receive my statement from the month of January.
                    Also I'll not be responsible for any interest being levied on the card and I'll not be paying it as it is a result of someone else's incompetence.

                    Regards,
                    Sugandha
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    HSBC — Non receipt of credit card statement

                    Dear Sir

                    Sub: Request for reversing extra charges debited.
                    Ref: Credit Card [protected] Account No[protected]
                    A F Johnson - & Your statement for the p[eriod 11/5/08 to 11/6/2008.


                    With reference to the above, it is observed that you have debited my account Rs.548.41 (aggregate amount) as various charges. In this regard I would like to bring to your notice the following facts.

                    1) I never received your statement nor your sms related to the previous bill. All I received is a SMS sent by you on 13/6/2008. Immediately on receipt of the message I issued the payment cheque for Rs.1834.35 (including the payment for the current bill)

                    2) You will observe that I never kept any amount un paid till now. I always paid the full bill amount and that to before the due date

                    3) I seldom use my card. Amount utilised is also very less.

                    Charging me Rs.548.41 for a paltry amount of Rs.1485.10 is not justified. Hence I request you to reverse the amount.

                    Expecting a positive respose from your end. Please ensure that you send me the monthly statement & SMS regularly.

                    Thank you.

                    Yours faithfully

                    A F Johnson

                    HSBC Credit Card (Visa) — Non receipt of statements

                    Dear Sir,
                    From January 2009 onwards, I have not received Credit Card statements for my credit card number [protected]. I also hold Premium Account in HSBC bank. Please note that my residential address is A-402, Aliens Elite, Prashanth Nagar, Miyapur, Hyderabad 500049. I have changed my address from Jan 2009. I request you to kindly send the latest statement to the above mentioned address (this address is on the records of HSBC Bank Hyderabad).
                    Thanks and warm regards
                    Dr Vinay Umesh Rao
                    let me allow to see my latest credi card statement
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                    HSBC — NON receipt of statements last three months

                    I am holding your platinum card account no.xxxxxxxxx0089 but since last three months i am not receing any statements of my account so i am not able to pay you.delay of payment is yr parts and take some suitable action to avoid any further delay.in future I am not going to pay yr account untill I received the statements.

                    V K LALL
                    H.NO.194 SECTOR-21D FARIDABAD-121001(HARYANA)
                    A/C

                    HSBC Credit Card — non receipt of statement

                    I have not received monthly statement for April And May 2009, due date willbe 30 of the month. Can i get
                    ststement on Mail given. Mob no [protected].

                    Arvind sahasrabudhe
                    I don't like the system of dropping cash envelope in the Drop Box provided in the HSBC Bank.If something goes wrong then who is responsible for the due amount.

                    HSBC Credit Card — non receipt of card statement

                    I am Shri.Surendra B.Pawaskara card holder (card no.[protected]) from Mumbai have a complaint about statement .I am not getting the monthly statement since last 2-3 months,instead I receivedphone calls for payment .I find it difficult to get outstanding dues. I request you to send a statement to my email i.e.[protected]@yahoo.com
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                      [Resolved]

                      i hold one visa gold credit card provided to me by HSBC Bank. I used that card for one bulk booking in the month of January and then whenever i had buffer i paid them. suddenly from the month of March i was not provided with my bank statement either on e-mail or by courier.
                      to which i repeatedly request them and updated my email id and courier address as well.

                      in the month of 15th march'08 to 14th march'08 i was charged by charged by some finance charges. reason one day delay to the payment and i was to pay 51210.21, where in paid only 51000.00. why i paid late because i was not receiving my statement. still i paid trusting the IVR figure.

                      i am charged with 1198.85 + 148.14(service [protected]@12.36). according this new statement i was to pay a minimum of 100 which i did not pay because i raised a concern over this amount and wanted them to reverse it. i used the card at international airport to buy some stuff as they were giving me the bonus points more then other cards were offering. now with my new statement i found that my finance charges have not been reversed and on top of it they have charged me late payment and finance charges further to it.

                      to which i again raised the concern and my card was put in collection by the bank. i received a call from collection department to which i gave them the history that i have not receiving my statements and this is unacceptable to me. to which they asked me to pay 1000/- minimum and told that this can be taken care of once you do this payment. to which after doing the payment i called up Bank and they have denied to reverse these charges. after lots of struggle they have finally offered me only a 50% reversal on the finance charges.

                      i am unhappy for the fact that even after my several reminders bank did not care to attend to my query. when i was asking for the statement only in the month of month i have received them. i am unhappy for the fact that these charges i would have avoided if they would have shown me any alternates. how long does it takes to send statement over email. it is for free.

                      this is my hard earned money and if i am not at fault Bank just can not take me for granted and put me as defaulter.

                      i seek your help in this issue, i am loosing my sleep over this and have to conclude it early as again my date is pending for 6th of June.

                      please guide where can i go in Gurgaon to get this issue addressed and do i need to hire a lawyer?

                      Thanks and Regards
                      Richa
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      HSBC VISA — NOt received Account statement

                      Please note I have received a SMS on 22.11.07 at 10.27am regarding the payment of outstanding against my card No [protected] for the period 21.10.07 to 20.11.07

                      1.As per the SMS the Amout outstanding was 12256.00 and the last date was 12.12.07

                      2.I have not yet received the Physical Statement and the details of my expenses for which you have raised the bill and I have paid the same with good trust that you will courier me the same(based on my call to your Customer Care on 12.12.07)

                      3.On 12.12.07 I have paid Rs 12500.00 without getting the Statement and details.

                      4.Since then I have spoken three to four times to Kajol at your Call center and Madhushree at raipur on 12.12.07 and 30.12.07 etc, they have also promised me to send both the hard copy and soft copy, But there is no respose on this till today.

                      5.This is not expected from a MNC bank like yours.

                      Being a customer I have every right to ask the detils of the statement.

                      Prior to this I had requested several time for the statement for the period 21.9.07 to 20.10.07, which was my first statement.and received a duplicate bill.

                      Since then on protest, I am not using your card and I will surrender the same due to the bad services from you.

                      But I need the statement for the period 21.10.07 to 20.11.07 for which I have paid Rs 12500.00 without getting the Statement and details.If not received the same within 10 days I will go to RBI and consumer forum for the same.

                      I have also spoken to Mr Amit in the month of January at raipur but I have not yet received the same till now

                      With Regards

                      Sujit Kumar Sarangi

                      HSBC Visa Gold Credit Card — Cheating People with tempting offers

                      Hi,

                      HSBC Marketing guys communicated with me saying cash back offers for petrol purchases at Shell etc and also 15 - 20 % cash back on purchase of all items excluding electrical goods & Services. Further said the processing will take a week to get the card and with no processing fees, no annual charges etc . I applied for card on 7 may 08. After 90 days i got a card with life time free with no cash back facility. I approached them they replied saying the Technical team is not committed to marketing team. they are cheating so many in this way

                      credit card visa — requested statement of account not sent

                      i have paid over rs. 10, 000/ as paynents since november 2007 and you have not given me proper statements for the above sum. you charged me late payment fine for no fault of mine. in april your bank went on strike which caused the delay and also delay made by your courier. for which i cannot be held responsible for the delay in sending payments. i requested your telecallers to send me a statement and not to fine me. kindly rectify and send me a corrected statement by courier. .


                      from s. mahender
                      card no.[protected]
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                        [Resolved]

                        I am holding an HSBC Credit card for few years now. Despite making very high payments, i find that bulk of the payment is going as interest and very little amount going towards principle. When you call up the call center, little or no help is offered. They are not sure as to how the credit statement and charges are done. I went to the bank, met a credit card representative, who was not sure much about the charges. Washed his hands off telling that he has got only very little information and i need to travel to some far off place to more information. I have had no help and i am being charged unfairly. I have decided not make a single payment going forward untill the issue is settled and i am charged fairly. I am not going to pay the entire amount because i am sure that i have paid a great deal towards the outstanding amount and the amount that is shown now as my outstanding is not acceptable to me. Request you to kindly advise the bank to settle this issue amicably.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I agree with this and find HSBC charging very high charges for credit card holders. This I DONT UNDERSTAND WHY GOVT OF INDIA and RBI is not helping citizens in this case!!

                        RBI is behaving like spectator.

                        HSBC Credit Card — Huge Interest &Charges

                        Dear Sir,

                        Myself HSBC Credit card customer. Myself regularly paid dues.After close of my card a/c Interest and charges are levying hugely with out settlement of my card a/c.No proper response from customer care.
                        The amount stated by bank is unbelievable and unacceptable.

                        I request the authorities to take proper action against the Card bank

                        Thank you

                        C.ARUMUGAM
                        Dear Sir/ Madam,

                        This is to inform you that your company HSBC cards is badly harrashing for uncredible payments. Earlier also I complained regarding this matter. Let me inform you that my actual credit amount till date is january2010 Rs 12000 INR, and already made the payments of Rs 5000 INR and balance amount is only Rs 7000 INR. But as per your records I have to pay Rs 21000 for my card no.[protected]. I dont on what basis your officals are asking me for the payments. Few months back I had a chat with your representative, and he said that I have to pay only Rs 5000 for the settlements but i dont know what happend to that promise, i never have back call on this point. Now I am getting frequent call to make the payments for Rs 21000.
                        On a serious note I am ending my complain that take proper action asap otherwise I will move this case to the consumer forum with the charges of false billing and mental harrashment. Dont take this matter lightly, I am really pissed off with your services, now its time for action, its better you do first otherwise i have to act.

                        Thanks,
                        Ajay Jaiswal
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                        Dear Sir/ Madam,

                        This is to inform you that your company HSBC cards is badly harrashing for uncredible payments. Earlier also I complained regarding this matter. Let me inform you that my actual credit amount till date is january2010 Rs 12000 INR, and already made the payments of Rs 5000 INR and balance amount is only Rs 7000 INR. But as per your records I have to pay Rs 21000 for my card no.[protected]. I dont on what basis your officals are asking me for the payments. Few months back I had a chat with your representative, and he said that I have to pay only Rs 5000 for the settlements but i dont know what happend to that promise, i never have back call on this point. Now I am getting frequent call to make the payments for Rs 21000.
                        On a serious note I am ending my complain that take proper action asap otherwise I will move this case to the consumer forum with the charges of false billing and mental harrashment. Dont take this matter lightly, I am really pissed off with your services, now its time for action, its better you do first otherwise i have to act.

                        Thanks,
                        Ajay Jaiswal
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                          have applied for a HSBC Credit Card and the Applicant No. is 7055670. Can you kindly provide the status of the Application,...
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                          Hi,

                          My name is Prarthana Chatterjee.
                          I was issued a HSBC gold card. However, I lost it sometime in...
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                          [Resolved]

                          Hi

                          Pls to send my Credit Card Statement by mail to the following mail id:-

                          [protected]@yahoo.co.in

                          My Card No: is [protected].


                          With thanks

                          Santhosh Kelan
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          I am having your gold card no:- [protected], for which i get statement by courier by the 20 date of every month.
                          My payment due date is 17 of every month.
                          I have paid Rs. 2249/- by cheque for 26 sep -08 to 25 oct 08.
                          For next peroid i did not received statement by courier, herewith
                          i would like to request you to send my statement by mail which is provided you as above in day or two.
                          Please send me hard copy for the same by courier.
                          Thanks & regards.
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                            [Resolved]

                            I have an account in HSBC bank from last 1 year. But this time they fined me 853 Rs without even conveying me. When I called to their customer care they told that your amount in bank is not sufficient. They told that your account is Power Vantage account in which u need to quaterly maintain 1, 00000 Rs.
                            But while account creation HSBC executive didnt told me anything, My previous employeer open the salary account for me. Since I left the previous job after that bank put a fine of above mentioned Rs.
                            Now, I am very upset these behaviors so please solve this matter as early as possible,
                            I hope you will see the whole case truly.

                            Thanking You,


                            Best regards,

                            AZHER A. MOKASHI
                            Aug 14, 2020
                            Complaint marked as Resolved 
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