Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

HSBC Credit Card — Wrongly charged charges on expired card

I was holding your Credit card no [protected] which was expired on 01.01.2007. for which i have clear all the dues and send a letter to you also that this was my last payment & your customer care officer also confirm the same .

Now yesterday your call centre executive is calling me & saying that there is minimum amount due is around Rs 420. I was shocked how there can be any due & same is reminded to me after almost one year.

I totally re fussed to pay any ting & tell all these things but he was saying that i have to call the customer care for further clarification.I immediately call the customer care but they are also not giving me any satisfactory answer.

So Sir, i am clearing it again that there is not a single rupee is due against me if there was any due against me it should be re mined me at that time only now after one year by charging the bank charges & interest on same you are saying there is some due against me.

Again i am clearing that i am not going to pay any single rupee.

I have almost seven banks credit card nothing is done like by you by any other bank.

So pl. check your record & confirm me that all amount is settled and now onwards you not received nay phone call.

I am having exactly same problem.... :(

pls infrom me. this hsbc credit card is regular? card no is [protected].

HSBC Bank Cr. Card — Dispute of HSBC Credit Card No 4384 5999 1344 3171

I have a bad experience with the HSBC after a long time relationship. I have mailed thricely my coplaint on [protected]@hsbc.co.in but no response till date due to this outstanding on my Card increased up & up simultaneously.

I have discussion with customer care for more than 3 times but there is no response regarding the issue. As I remember I talked to Mr. Jatinder & Vinay Rao (Assistant Manager) for the issue illustrated below.

Hence draw your kind attention below toward a matter pending for long time against my HSBC Credit Card No [protected]. -:

1 The total outstanding was Rs. 15549.71/- as on statement period 09 Oct 2007 to 08 Nov 2007.

2. I had submitted the two cheques for worth Rs 800/- and 14000/- which shows the Cr. In to my A/c on 1-Dec-07 and 5-Dec-07 respectively. Due to credit of said cheques my total outstanding was Rs 861.56/- as on statement period 09 Nov 07 to 08 Dec 07.

3 There was no payment made by me (Rs 861.56/-) in time, that’s why bank charge me late payment charge Rs 400/-.. Than I have talked to customer care regarding the reversal of late payment fee and customer care executive commit me for the reversal of said amount in the next statement. The total outstanding was Rs. 1341.53/- as on statement period 09 Dec 2007 to 08 Jan 2008

4 I was astonished when I received the next month statement for worth Rs 16708.81/-(Statement for the period 09 Jan08 To 08 Feb 08), Although credit card not used by me. After confirmation from the customer care Officer Vinay Rao that above mentioned cheque for worth Rs 800/- and 14000/- which shows the Cr. In to my A/c on 1-Dec-07 and 5-Dec-07 respectively now entry of BOTH cheque shows TRANSFER TO SUSP A/c on dated 05 feb08. He ensure me that this will be rectify and reflect in the next statement.

But there is no rectification has been done so far and bank charge me penalty, interest etc accordingly. Due to negligence of HSBC credit limit of my card reduce from 104000/- to 17000/-.

Hence my outstanding lift high & high from 861.56/- to 22082.86/- as on statement 09 Apr 08 to 08 May 08.

I am liable to pay only Rs 861.56/- which is actual amount. Kindly check the record and send me rectified statement of Rs. 861.56/- so that I can make said payment to HSBC.

Regards
Saurabh Yadav (Mob [protected])

CREDIT CARD HSBC BANK — Chaque issed was not utilised,Bank is Demanding Interest & Penalty

my card no. [protected], which I have never utilised from the date it has been issued to me.
vide latter dated 30.07.08 bank has shown overdue amount Rs.1184.64. prior to this there were several massages from the bank to deposit the amount other wise face consequances, reason best known to them.
I surprised to see that bank has issued a chaque worth Rs.10000.00in my favour, which I never assked, nor encashed the same. This way bank masy issue the chaque of any amount and will collect interest at their own.
Why I should pay the interest& panelty when the chaque in question has not been utilised by me.

Credit Card — I do not receive statements and then asked to pay penalties interest etc.

I do not receive statements and then asked to pay penalties interest etc. I have again not received statement of Sep 08 in spite of repeated communication with you and your assurances.

HSBC — Dispute of HSBC Credit Card No 4384 5999 9845 2212

Dispute of HSBC Credit Card No [protected]

I have a very bad experience with the HSBC . I have mailed twice my complaint on [protected]@hsbc.co stating that I have never used my Credit Card but I am receiving bill, please look into it. But no proper response till date and I receive threatening calls from collection department saying they will Screw up my life and will do lot of things that I can’t even sleep. Now, I started receiving calls from [protected] and [protected] these people are very rude they use abuse language after explaining clearly that I have not used my card and the bank had sent me wrong billing.

Can any one please please... let me know where to raise complaint regarding the same([protected]@rediffmail.com),
and I suggest everyone NOT TO GO FOR CREDIT CARD.

Can any one please please... let me know where to raise complaint regarding the same([protected]@rediffmail.com),
and I suggest everyone NOT TO GO FOR CREDIT CARD.


My email: [protected]@rediffmail.com

Dispute of HSBC Credit Card No [protected]

I too agree to him and my case is different below,

I too have a very bad experience with the HSBC . I have mailed twice my complaint on [protected]@hsbc.co stating that I have never used my Credit Card but I am receiving bill, please look into it. But no proper response till date and I receive threatening calls from collection department saying they will Screw up my life and will do lot of things that I can’t even sleep. Now, I started receiving calls from [protected] and [protected] these people are very rude they use abuse language after explaining clearly that I have not used my card and the bank had sent me wrong billing.

Can any one please please... let me know where to raise complaint regarding the same([protected]@rediffmail.com),
and I suggest everyone NOT TO GO FOR CREDIT CARD.

My email: [protected]@rediffmail.com

Sub : Dispute of HSBC Credit Card No [protected] INR VISA GOLD

Dear Credit Card Manager
(Dispute Department- Credit card Section)

Sir,

I already complaint through my login id regarding wrongly charge on my CREDIT card without my approval or any information.

When i login my c/card a/c last week then surprised my accout is already debited for sum of Rs. 11701/- dtd 06/08/08 against Royal Sundram Allaince without my knowlege and any information or approval.

Then, i contact your customer care person Mr.Vishal and Ms. Manshi(bOMBAY) they noted my complain and suggest me for written a complain letter to credit card Manager (Dispute Deptt.)

I request to you pls immediately reverse the amount with including charges (interest/service tax etc.)

Pls do the needful and hope positive responce.

And Noted these kind of entries not reflect my account without my approval.

Thanks
Rajendra Kr. Baish

Sir,

I already complaint through my login id regarding wrongly charge on my CREDIT card without my approval or any information.

When i login my c/card a/c last week then surprised my accout is already debited for sum of Rs. 11701/- dtd 06/08/08 against Royal Sundram Allaince without my knowlege and any information or approval.

Then, i contact your customer care person Mr.Vishal and Ms. Manshi(bOMBAY) they noted my complain and suggest me for written a complain letter to credit card Manager (Dispute Deptt.)

I request to you pls immediately reverse the amount with including charges (interest/service tax etc.)

Pls do the needful and hope positive responce.

And Noted these kind of entries not reflect my account without my approval.

Thanks
Rajendra Kr. Baish

Cont No. [protected]

Hi HSBC,
I am really shamefull to have a HSBC Card no [protected].

My signature & all required details Like.. Previous any Credit card details & Pan card has been taken for Gold Credit card form..and I have signed for Gold Credit card only(I hace crosssed all other cards details in Application form)..but what I receieved is Classic one...and even after lodging a complain for so many times, no responsible executive from HSBC has revert back.
My card was issued on 17th March 2008 and now almost 7 months has passed...but HSBC is sleeping..
My complain no. is 5698977 and HSBC A/C reference is [protected].(KMM[protected]LOKM)
If HSBC can manupulate in Application form & signatures, then they can do anything!!!
I am reachable on [protected]...
I am confident that we should be away from HSBC Credit cards...nothing to say more...but I have suffered a lot...

Please help,
Praveen Sharma
[protected]

Mohammed,

My case is similar.I have a statement showing 11, 000 due even if I have not used it.I had done a settlement of 4000 rupees with them.still the account was not settled, the bank is defrauding customers.

I have approached all levels of customer support but none has responded so far.

I am contemplating approaching the consumer court now.

Regards,
Sanjeev

I was approached by some HSBC agent for the Credit Card. I have received the Credit Card but have never used it. I am getting the calls from HSBC for payment of Rs. 9000 and Rs. 350 immediately.

I do not understand how come they demand such a amount. I had asked the HSBC customer care and also the Bank offical to let me know what exactly is the amount for which they are charging. But they are not able to answer. They only say you have to pay or you will get blacklisted and what not.It is just non-sence going on.

SIR,
I KSRINIVAS CARD HOLDER (CARD NO: [protected]),
IAM HOLDING THE SINCE LAST 7 MONTHS TILL KNOW I DINT GET EVEN SINGLE
STSTEMENT, SO HOW CAN I PAY THE BILL,
SO PLZ GO THRU THAT.
OK IF NOT I WONT PAY ANY BILL.

Hi I have applied for a credit card but after 15 days of applying the credit card, I have received a letter from the HSBC that due to some insufficient documents we cannot issue credit card now and even if you have received any then kindly ignore the same. Though I did not receive any credit card but still am receiving credit card statement and call from the collection deparment regarding the payment (towards the insurance which was provided by the HSBC at the time of applying with the credit card). I have discussed with the customer care people regarding this. They said there is nothing to worry and you just speak with the collection department then I spoke with the collection department regarding the same and they said kindly contact with the customer care people. Which is quite hurrible.

Also, I sent e-mail on hsbcinfo and i got reply from them as kindly liase with the collection department.


Please help me with this matter.

HSBC Credit Card — Credit Card Dispute

Hi.
I lost my HSBC credit card on 30th Dec 2008.Immediately i called customer care and blocked the card.While blocking the card, executive confirmed that the card has not been used yet and to protect further it will be blocked immediately.
I got satisfied and back to work.Few days later got the sms for 43000 outstanding on that card. Immediately i called customer care and didnt get the satisfactory answer about where and when card was used.
In statement i checked the time of transaction and it was after i called to customer care after loosing card.I put that in dispute.
But after 45 days also bank is on same tune and calling for payment.

Thanks and Rgds.
- Archana

Hi,

I have made a total payament on 12th December 2008 but the charges were levied on my account. but my due date was in 6th dec and my bill generation date is on 14th of every month. I was informed that if i make the total payament before bill generation date there will be no charges but iin case if i make the minimum payament then all the charges will be leived and i am liable to pay. the same complaint was raised in call center on 16th dec and Mr.Chetan team manager told he would call me and solve the problem. But waited for few days again i called in jannuary and spoke to Mr.Zabber and he also said the same. by this negligent act by bank every month they are charging me with all the charges and they have blocked my card so would request your complaint cell to solve the problem.

Dear Sir,
I would like to inform you that I was having HSBC Credit card No. [protected], exp. By 01/09. So, on this card I have an outstanding amount for Rs. 6349.96.
Actually the Outstanding amount on my expired credit card is not the real, they are just Finance Charges, Service taxes & Late Payment Charges. So, I would like to inform you the whole story from beginning. In Oct. 2007 I bought a cell phone through HSBC credit card for Rs. 15623.00 & by that time I got a call from HSBC for TATA AIG General Insurance Scheme at Rs. 10.00 /month. So, total amount was Rs. 15633.00. This Insurance Scheme I owned for 2 Months & then Rs. 10.00 was added more to my amount. After 2 Months I requested to cancel the Insurance Scheme.
I made a Cheque for Rs. 15643.00 (HDFC Bank Cheque no. 592854) & dropped in HSBC ATM Branch in Sector-14, Gurgaon(Haryana). But by 5 days my cheque was not cleared & then I talked to HSBC Customer care & the person asked me to re-issue a new cheque. So, I made the Stop Payment for the old cheque & same time I issued another cheque for the same amount i.e. Rs. 15643.00 (ICICI Bank Cheque no. 985848). But when I saw the Statement then I found that some Finance Charges & Service Tax was added in my credit card Statement. Actually by the another Cheque the Due Date for the Payment was already Over due to mishandling by your Cheque Collection deptt.(They Misplaced my first Cheque).
After addition of Finance Charge & Service Tax Charges the amount becomes Rs. 920.09 & same time I talked to HSBC Customer Care Deptt. & request them to Waive off the extra Charges & he agreed to waive off the Charges. Again I received a statement & found the previous charges were same with addition of Late Payment Charges, Finance Charges & Service Tax.
So, again I requested to HSBC Customer Care to waive off the above said charges but the person said you will get the all charges to be waived off by next statement. But actually I found the same charges with some addition of Late Payment Charges, Service Charges etc.
So, regarding this there was no call I had received from HSBC side & after a long period of time I got a call from HSBC side that I have an Outstanding amount on this Credit card & amount is nearly Rs. 4500.00 in the month of Nov. 2008. So, again I tried to HSBC Customer care & I told him that I have not done any Shopping or Purchasing & request him again to waive off the Charges. But there was no change from HSBC side.
So, on 08/12/2008 I talked on HSBC Customer Care No.[protected] to Mr. Aditya & he said that My Card Services has been stopped & regarding the Outstanding amount issue talk to Collection Deptt. Then I called on this No.[protected] & talked to Ms. Riya & She gave me the No.[protected] of some external agency Service Deptt. Who is handling the Outstanding Payment Issues.
I tried to contact at the above no. but there was no response. So, I tried next day again but still no answer. After 2-3 days later I received a call from[protected] & the person said that he is calling from HSBC Bank & there is some outstanding amount is there on your Credit card & If you will not pay the amount then it will not be good for you & your health & we will collect the money from other way.
After this I wrote a mail to [protected]@hsbc.co.in & [protected]@hsbc.co.in & request them to do not make these type of Threatening & harrasing calls to me & also requested them to settle the charges. But they said in their reply that I have to pay all these charges & there was no response regarding the threatening call. So, one month later i.e. on 10/01/2009 I got a call from Mr. Rangeshwar & he said that he is calling from HSBC Recovery Deptt. & asked me to pay the Outstanding amount. But when I told him the whole story then he agreed to settle all the dues at Rs. 500.00.
I asked him to send a person to collect the money & give the Clearance Letter (No Outstanding payment on my credit card), then he said that first give the amount for Rs. 200.00 & when I will give the remaining Rs. 300.00 then same time he will provide the No Dues Letter to me.
So, he sent his person on 13/01/2009 & I gave him Rs. 200 & got a receipt(copies enclosed). So, I thought that this matter will be settle by Feb. 2009, but there was no response in Feb.2009 & even in March 2009.So, I got a call again in beginning of April 2009 & he asked me to pay Rs. 105.00 & when I will give the remaining amount I will get the No Dues Letter. So, again one person came from HSBC & I gave him Rs. 105.00 on dated 06/04/2009. So, this was the story up to now & I was waiting for a call from HSBC side that on which date I have to pay & get the No dues letter.
But on 04/05/2009 I got a call from[protected] & Ms. Chinki said she is calling from HSBC Bank & there is an Outstanding amount for Rs.6349.96 is due on my expired credit card. Then I told him that I have already talked for the settlement of the Outstanding amount in Rs. 500.00 & I have already paid Rs. 305.00, then she asked me to provide the details regarding the settlement, then I asked her to call on 05/05/2009 in morning time.
So, she called me & told me that HSBC cannot settle the outstanding amount in Rs. 500.00 & I have to pay Rs. 1300.00 & as per her discussion with her Senior person She can settle it in Rs. 900.00.So, Now this issue becomes serious issue for me & I have talked to National Consumer Helpline (Ref. No. 180678) on this no.[protected] & they advised me to write a letter & mention all the conditions.
I did the same but till now I have not received any answer.

Sir, Plz. help me out to cler this matter .
Alok Sharma

E-mail : [protected]@yahoo.co.in

Hi,

I agree with the comment above.

After being a long term customer of HSBC, surprised to see that renewal card has been issued as my current card (which is life time free card) is about to expire in the month of August 09 and for this an amout of 1050 has been charged to my bill for the month of July 09. I was about to close the card in this month, but before that i received the renewal card and also amount charged to it. i discussed the same with deepa customer card department, and surprised to hear that the amount will not be reverted back. I dropped mail to HDBC on this and found no response.

Srinivas.R, Hyderabad.

Dear Sir/Madam,

My name is Mr. Naganath Bichkunde and HSBC credit card no.[protected] – 8010.
As per you’re your agent told there will no charges for credit card it’s a life time free.
Then why you are changing I paid it fine also Rs. 771 + 400 =1171/-.
My first time issued credit card was expired after that I received the call from your department.
That time only I asked your department people whether it is life time free or chargeable they told no sir it is life time free.
As I attached here my two statement in that it is showing the annual fee of Rs. 700/-.

Please cancel it I don’t want your credit card, this mail I will put in my outlook for future reference

Thanks & Regards,
Naganath Bichkunde

I have been using HSBC card for almost 14 months. i used to clear the full amount all these months.last month I had a bad experience.I paid up the total dues and a balance of Rs.3, 000 was left balance again i continued using the card. No i got a bill- very funny- the interest amount is 1, 568/-.
how can any rate of interest show this amount- so i contacted the customer care and they promised to send me the statement and they send me a slip, caculating rate of interest every day.

its a shame that HSBC is cheating customers - I REQUEST ALL THOSE WHO READ THIS MESSAGE TO STOP USING THE HSBC CARD.

Dear Sir,

Ref to your mail - Reference Number[protected] dated 27.08.2009 by Abu Tahir - Customer Service Executive
The Hongkong and Shanghai Banking Corporation Limited. I request you to please check my account from last year. I have some problems which have to be resolve from your side.

1) Your service is very poor and no executives have knowledge to handle queries of Customers.

2) As per my bill I have paid Rs. 10000/- in June itself. If my intension was wrong not to pay you money then I would not pay this amount also.

3) At the time of issueing a card your executive told that their wont be any annual fee but in the month of July 2009, you charged Rs. 3000/- to my account. After that i stopped paying the bills. I immediately call custmoer care but they havent responded to my query.

4) Your all executives are hopeless. They literally gives me miss call on my mobile and also different executives call me by which i have to tell this problem to every one. and also the query doesnt solved yet.

5) Because I havent paid the bill you have charged me more interest and late payment fees.

6) I request you to give my case to one of Executive which will solve this issue. As i want pay the reasonable amount and Close my account.

7) I talked to Customer care they told to contact Collection Department. And your Collection Department told to contact Custmer care. My request is to reverse the unwanted amount you have charged and close my account as I’m ready to pay remaing amount.

8) Your Collection Department is threatning me from following numbers.
[protected]; [protected]; [protected]; [protected]; [protected]

9) I’m filing complaint against them, in consumer forum and police also.

Finally I’m requesting you to settle my accounts and close. Solve my issue as early as possble.


Regards,

Harshal Ramteke

Dear Sir,

I have received credit card ( Credit Card No.[protected]) satment for the period 17 /09/09 to 18/10/2009 and surprised to note that you have levied late payment charges and finance charges amounting to Rs. 850/- approx.

Please note that i have not received the above statement till date and after receiving the call from your concerned deppt. I had asked for the duplicate statement however which has also not been received till date. However in view my association with the bank I have deposited Rs. 5850.00 in cash on 12/10/2009 in view above it is very clear that i am not responsible for making the late payment.As such you are requested to please withdraw above charges and send me the revised statement so that due amount could be deposited.

With rega

M.K.Tibrewal

Hai HSBC,

I request you to please send immediately my Credit Card Statement till date for the following
E-mail ID:


[protected]@arvindmotors.com.

Hi
I am using hsbc credit card from more than 2 years, I have purchased some 20, 000 to 25, 000. And now my Outstanding is 66, 000. i have not paid any amount to hsbc . How can i cancel my card only i can pay what i have spended, not with finace charge and some thing..

Any body can help on this..

I totally agree with the above. HSBC is famous in doing frauds, the same happened with me as well.

CREDIT CARD HSBC BANK — EXCESS DEDUCTION

DEAR SIR, I HAVE GOT A VISA CARD FROM HSBC DELHI, AND UNFORTUNATELY I HAVE DONE ONCE ONLY A SHOPPING IN US FOR 24 THOUSAND, AND MY INSTRUCTION TO THE BANKS WERE TO DEDUCT AMOUNT FROM MY ACCOUNT.. BUT BANK DID NOT SEND ME ANY BILL TILL THE TIME I HAVE ENQUIRED AFTER 3 YEARS, AND THEY QUITELY KEEP DEDUCTING THE APPROX 2000 RUPEES EVERY MONT AS INTREST OF THE 24 THOUSAND PURCHASE, AND IN 4 YEARS THEY HAVE DEDUCTED ABOUT 85 THOUSAND RUPEES FROM MY ACCOUNT , INSTED OF THEIR PRINCIPALE AMOUNT OF 24 THOUSAND, AND STILL THEY ARE SHOWING THE BALANCE TO BE PAID 37 THOUSAND FROM ME.

SIR KINDLY ADVICE IF AND WHEN I HAVE GIVEN CLEAR INSTRUCTION TO THE BANK THAT ANY AMOUNT TO BE DEDUCTED FROM MY ACCOUNT, WHY TEHY HAVE NOT DEDUCTED THE AMOUNT AT THE SAME TIME OF MY SHOPPIN/PURCHASE, AND WHY THEY DID NOT SEND ME THE BILL FOR THE ABOVE, AND QUITELY THEY HAVE DEDUCTED 4 TIMES FROM MY ACCOUNT AND FOR WHAT SIR PLEASE HELP ME AS I HAVE STUCK WITH THIS MATTER,

IAM WORKING IN SHIPPING AS NAVIGATOR AND WHEN IAM NOT AT HOME I COULD NOT DO ANY THING, AND I HAVE FILED A CASE IN NAINITAL INCONSUMER COURT BUT NO RESPONCE,

I AM VERY DEPRESSED AND UNNECESSORY THIS PROBLEM IS TROUBLING ME. PLEASE HELP ME TO GET RID OF THIS AND MY EXCESS AMOUNT PAID TO BE REEMBURSED FROM THE BANK.


THANKS AND KIND REGARDS

MAZHAR HUSAIN
A/C NO[protected]

HSBC BRANCH NEW DELHI

i had also a very bad exp with HSBC, they use thired party for selling off their credit cards who will not speak truth at the selling time and says it is a life time free card but actually when u take this HSBC starts sending the annual fees which is 2000 for Gold credit card, I got this card in my office at HSBC free champign and never used. When i saw statment they calulated (don't know about their calcualtion) for otstanding of 9k whic was only their annual fees n all.. I never used this card. When i approached them they reversed it now but they put my name in CIBIL as a defaulter. Now i am stuck for loan and feeling like cheated by HSBC. We should gather and raise this to RBI.

I won't suggest anybody to go for HSBC, i[censored] wanna go please read document carefully and take sign also of marketing executie on commitments.

Im Sendil Kumar, from chennai.

They HSBC initially told that this is a life time free card and there will not be any charges. but they dont keep up the word. they are keep on charging the fee.

Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London yet I am a very regular visitor to India.

At HSBC Annual General Meeting of Shareholders 2010 I did address my concerns with the Board of Directors concerning what HSBC India has been doing and is doing in India to our customers.

I may be able to help you. I can assure you that I will do all that I can to help you. I have been very successful in the people that I have taken up their cases with HSBC. Now they will not let me help anymore Indian's. You may wonder why, ask the Chairman of HSBC Plc Mr Flint why.

Please go to this site. This is an interview that I did concerning HSBC.

http://www.youtube.com/watch?v...


If customers UNITE in India and decide to leave HSBC India in support of their fellow Indian's, who are making complaints about HSBC India then this may make HSBC Plc take action.
They talk about their Global Footprint and their Integrity. Please look at the following sites and see what the Indian people are saying about HSBC behaviour towards them.

http://timesofindia.indiatimes...

http://www.indiaconsumerforum...

http://www.consumercomplaints...


http://www.consumercomplaints.in/?search=HSBC+Bank

Now ask yourself is this the Bank for you in India.

So if you would like to contact me and send me your phone number I will call you personally.

Kind regards
Michael

Mobile: 0044 [protected]
E-mail: [protected]@aol.

my credit card issue was closing immediatly i agree to sattelement

i was sattelement my credit card immidiatly

hmm

HSBC Credit Card — RECOVERY AGENTS AGAINST

R/Sir, Madam,
This is to infomrs against HSBC BANK (CREDIT CARD) recovery Aegncies, Persons was any time comes at our house with 3 to 4 peoples & asked fooles' words with very... presared my father, mother others' avelable any people on time,

Sir, I can't any think roungs with bank but my problem is. I am jobless since from Novembar2006 to till know other than, I had leves from my house last 4 (four) year's resions are recovery agents was created more... problems...

Sir, last four (4) years my femaily (Wafe & 2 Chillds') till know staying at others places (Her Sister) with both chiellds' I can't paid school fees of my cheillds last 3 years. So. please kindle help & Solve my probles with try to understands please gaidline about its situations

Did you recieve you PF yet. Or are you still uncertain about Your PF?

for hsbc job :to tellcaller job

HSBC GOLD CARD — NON RECEIPT OF CREDIT CARD STATEMENT

Dear Sir,

This is with reference to my HSBC GOLD Credit Card No. [protected], that I have not received my Credit Card Statements for April & May 2009, so also the e-mail & sms.

That I am an old customer now and there is no change in my address, either postal or e-mail.

On 27th April & 27th May 2009 I got calls (from[protected] requesting to deposit a minimum amount of Rs. 172/-, which I did the next day. On both the occasions, I informed the person calling me that I have not been receiving the Statements, hence could not make the payment. Where upon I was suggested to make a payment of Rs. 172/- immediately to save my account getting lapsed and was assured that the Statement would be sent on me shortly. So far I have not received any statement.

Now, my problem is that for no fault of mine I shall be required to pay interest @ 37.2% pa on an amount which I could have paid easily. I have been regular in payments in the past. I wonder as to why an e-mail or an alert message was not sent on 27th April & 27th May 2009 or earlier, intimating the Statement details or the payment outstanding. In stead I was requested to pay Rs. 172/- only. It appears as if I got trapped in a calculated manner to pay interest and other penal charges.

Please send me the credit card statements for April & May immediately and resume sending the statement, e-mail and sms in future. I undertake to clear the total outstanding balance immediately and request you not to charge any interest etc.

Thanks!

Sanjiv V. Ubgade.

I am holding platinum card of HSBS BANK UNDER A/C.XXXXXXXX0089 BUT LASR THREE MONTHS I HAVE NOT RECEIVED ANY STATEMENTS SO I AM NOT ABLE TO PAY YOU.DELAY OF PAYMENT IS YR PARTS.SEND THE STATEMENTS FOR THE CURRENT AND PREVIOUS ALSO

THANKS
V K LALL
H.NO.194 SECTOR-21D FARIDABAD-121001(HARYNA)
MO.[protected]

Dear Sir,

Pls let me inform the status of my credit card. i have applied 5 months before.

My date of Birth : 9 nov 1985
Tele Home[protected]
Mobile : [protected]

I dont have Ref No.

regards
Ashok

pls. let me inform status of my credit card. i have applied one month before.

my city bank credit card ref. no: [protected]

with regards
m. karthikeyan

Dear Sir,

Pls let me inform the status of my credit card. i have applied two month before.

my ref num:[protected]

regards
Anitha George

This isto inform u that I have a citi bank credit card no [protected]
on above card i dont have any usage but the outstanding on the card is Rs 26581/-
I dont know for what when I never swipe the card
I have already lodged complait in ur customer care but they are unable to solve my problem.
kindly do the favour for me

Regards
Shahid Ali

Sr.No.6830226 dated 26/04/2008

I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.

Thanking you,

Yours faithfully,
KHUSHAL CHAND SABLANIA

Sr.No.[protected]

I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.

Sr.No.6914299

I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.

I want to know the status of my Credit Card application.

My reference number is:[protected]

I want to know the status of my Credit Card application,

All verifications are over...

I am a TCS Employee...


My reference number is[protected].

I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card. i have been provided with following tracking number: [protected]

Hi,
i have been applied for hsbc credit card last two month back .i did not recieved till nowmy ref number is...[protected].
give me feed back as possibe.

I am having a citi bank credit card.
for my payment my sister has been called,
i have given a request for my contact no updation.
but still the citi bank executives are making a call to my sister's no.
Can this issue been resolved

Hi, I have been applied for my credit card last one month back but i did not recieved any information nor i could reach the costumer care number .my application no is 7063799 .I would like to know the feed back .

I want to know the status of my Credit Card application.

My reference number is:[protected]

I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.
my ref no[protected].
my mob no-[protected]

Not Recived Credit Card
Dear Sir,

Pls let me inform the status of my credit card. i have applied two month before. Also verification has done .

my fef no:[protected]

i havent recived my card till now where as they saying it has been dispatched
My ref no:[protected]

Please inmform the status of Application form No. 7337564

with regards
anand

I have applied for credit card one month before, but still wont get my credit card.please send me the status

THanks
Vishal
+91 [protected]

Dear Sir,

reg: credit card status


I have not received my credit card till now. my reference no.[protected]. give me feed back as early as possible

iam working with ibm.my hsbc creditcard reference no:[protected] . I want to know the status of my Credit Card application

iam working with ibm.my hsbc creditcard reference no:[protected] . I want to know the status of my Credit Card application.

Regards
vidya
phno:[protected]

Pls let me know the status of my credit card
Sr.no.7473159(Aknowledgement

I have already applied to the HSBC gold credit card but not yet received My cell No. [protected]

Ref No.[protected]

I have applied for hsbc credit card one month before, but still wont get my credit card. and i am unable to track the status of the card and what the call center no. is it is 23358787 but i am not able to track the status

please send me the status



my ref no is[protected]

Please let me know the status of my credit card application. Ref Number is[protected].

Thanks and Regards,
Ahmed Nibraz

Pls send my credit card status as soon as possible. My credit card ref no. is[protected].

Thanx & Regards
Manish kumar
phone no.[protected]
DOB:[protected]

Please send my credit card status as soon as possible. My credit card ref No.[protected].

Thanks and Regards,

Kishore D Vanker
DOB :[protected]

Please send my credit card status as soon as possible. My credit card ref No.[protected].

Thanks and Regards,

sumit mangal
DOB :[protected]

Please send my credit card status as soon as possible. My credit card ref No.[protected]

Thanks and Regards,

sajjan singh
DOB :[protected]

Please let me know the status of my credit card application. Ref Number is[protected]

Dear sir,

My HSBC credit card Application No [protected] . I want to know the status of the application

hi,

i applied for hsbc credit card but i don't get it upto now.
kindly help me in this my tracking number is[protected].

with regards,
suman cheakuri.

I want to know the status of my Credit Card application.
my ref no[protected]
my mob no-[protected]

please tell me the status of my card application form given 25 days back.

My HSBC credit card Application Sr. No is 7512316. I applied here in chennai-600035
and I want to know the status of the application.

Let me know the status of creditcard application.
BHAVAN.C.TRIVEDI
HSBC
AC- [protected]
Valid-04/07 to 04/10

hiiii
one month back applied credit card . vitrification also over but still I'm not receive card .please check and send me status.
my DOB[protected]

hiiii iam applied creditcard verification also over but still iam not receive card. please check and send me status my DOB 31/01/1979

Sr.No.0036626 dated 09/12/2009

I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.

Thanking you,

Yours faithfully,
v.sathyanarayana

Sr.No.0036626 dated 09/12/2009

I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.

Thanking you,

Yours faithfully,
v.sathyanarayana
[protected]

dont ever take HSBC credit card.they are pathetic

Dear Reader

We are asking for your help concerning HSBC and what they are doing to the PEOPLE in INDIA. These are just some of the websites where complaints are being posted because they believe that HSBC are not dealing properly with their complaints.

http://www.complaintsboard.com/?search=hsbc

http://timesofindia.indiatimes.com/city/hyderabad/HSBC-asked-to-pay-Rs-20-lakh-f...⇄

http://www.indiaconsumerforum.org/?p=4631

http://www.consumercomplaints.in/?search=hsbc%20bank&page=2

Please go to this site. This is an interview that I did concerning HSBC.
http://www.youtube.com/watch?v=cB3vbb9Tx7E

It is my personal belief that the Bank has failed to comply with the RBI and the Banking Ombudsman Rules and Regulation in the handling of complaints. Also in all the complaints that I have personally handled, there was no evidence that the Bank had informed the complainants of their right to take their complaint to the Banking Ombudsman, which the Bank was obliged to do under the RBI rules and regulations.

We believe that People in India are suffering because of HSBC and its unfair behaviour towards them. We have found that HSBC did not abide by their own Code of Banks Commitment to Customers when dealing with their complaints.

What we have found is that even when the complaint went to the Nodal Officer, they were asked by the Nodal Officer to wait five days to investigate further, they never contacted the complainant again.

These are some of the allegations being made against HSBC Collection Department i.e. that they have used verbal threats, intimidation and even blackmail to force people into settling so called charges and the miss-use of CIBIL. These are my personal beliefs and I do have to state this for Legal reasons.
When HSBC has had a formal request for all information concerning the complainant, they have refused to give the information, so much for fair play by HSBC.

If you would like to help we need you to address a letter to both the Prime Ministers of India and the United Kingdom asking for an investigation into HSBC’s BEHAVIOUR in INDIA.

If you would like to send me your letter of support I will send it to both the Prime Ministers. We do need your help to help the PEOPLE in INDIA, so please give us your support. We only need a letter signed by you. If you e-mail us we will send a letter to you to sign.

Kind regards
Michael
E-mail: [protected]@aol.com
Mobile: [protected]

I have applied for HSBC credit card one month before, but still wont get my credit card.please send me the status.
My Acknowledgement No is 145801

Regards,
Yuvaraj.K

I have applied for HSBC credit card, but i did't get any enquiry call from bank till now.

My Acknowledgement No is 404898

Regards
Prince Gupta

i have applied for credit card HSBC 15days back,
please tell me the status of credit card application

23358787 is my application number

regards
srikanth
[protected]
[protected]@gmail.com

HSBC Gold Credit Card — Not Working

Hi,

Im holding HSBC credit card with limit of 90K . Presently im in hong kong on offical trip and card is not working . Kindly resolve this issue on priority bases AS SP. For any further details, email me on my id [protected]@yahoo.co.in . I will revert back .

valid from 01/08 & Expire date is 01/11

Regards
Sushil Kumar

hsbc gold credit card — Finance charges

Hi team,
I hold a HSBC gold credit card ([protected]), on which i have opted 3 BT"S one for 3 months and 2 for 6 months and I am very well aware of all the charges levied, But since last 2 months I see a huge finance charges, upon cheking with customer care they say that I made a purchase because of which they have levied so much finacne charges, but I have paid the entire outstanding amount well in advance before appyling BT's.If these charges are not reversed before the due date then I might be forced to take a legal action on the bank.My contact number is ([protected])hope some body will get back to me qucikly as the due date is just round the corner on 2nd July 08.

Sir I am samarendra das.Recently i had applied for a life time free HSBC gold credit card (VISA).They had told me that no fees will be charged.But today i got the card HSBC gold credit card (VISA) Credit limit Rs39000 /-. While going through the documents i saw that one ANNUAL FEE Rs 2000 /- is there. But as per their words no fees should be charged to me.

Can you tell me why they are charging.If so i ll not take the Card.

HSBC Gold Credit Card — Non-receipt of monthly statement

I have not received the monthly statement for the amount due & to be paid on 4th October, 2008.

My credit card number is: [protected]

Please let me know the due amount, to be paid on 4th Oct, by SMS & E-mail.
My mobile no. is : [protected]

Regards,
Kartik Mehta
Dt of Birth: 02/02/1958

HSBC Gold Credit Card — Unwarranted finance charges and servise tax debit

I am holding HSBC Gold Credit Card which is valid up to 4/09. The Bank has debited Rs. 669.97 as Finance Charges on 04.10.08 & Rs. 82.81 as Service Charge on the same day. In fact I have credited the "Total Payment Due" each month in time. Hence the charges are unwarranted and illegal. I am not liable for it's payment.
Moreover when I called on [protected] @ 5.01p.m. on 11.10.2008, immediatly after receipt of the monthly statement for my card, the excutive refused to accept my complaint and gave me following No.s: 66800001 & 40422424. I tried to talk to the executive on this number but every time I enter my card No. the reply was " you have entered a invalid number". How can it be an incorrect card no. when I am using the card.
I wish the HSBC & It's Credit Card dept. should call me on my No. [protected] or write me on my email address URGENTLY.

Hi,

I also have this financial charge on my credit card statement. What is it?

Thanks,
Tester

HSBC glod credit card — Statement not received

My Gold Cr. Card No :- [protected]

For Dec.08 statement not received yet by courier which is due on 17 Dec. 2008.

Send me the statement on my mail today as well as by courier hard copy for the same.

HSBC Gold Credit Card — unwanted billing

My actual hsbc gold credit card no.is[protected] upon which i have cleared all dues.To my surprise in statement for period 06Nov-05Dec, 2008 my credit card No.mentioned is [protected] for Rs.1179/-which was also paid by me vide Cheque No.603496 dtd.16.12.08 drawn on State Bank of Mysore, Belapur, Navi Mumbai.Stupidly again on 10.01.2009 I received pre payment alert message on my mobile to pay Rs.296.88 & 1672.65???I am not holding this card-There is no transaction on this card.Pl. check the level of inadvertance at your end otherwise I have no time to clear your stupid claims all the times and I am ready to surrender your card immediately.My payment track is 100%clear.

Non-receipt of monthly statement
I have not received the monthly statement for the amount due & to be paid for the last two months inspite of complaining by calling on the customer care no.

My credit card number is: [protected]

Please let me know the due amount, to be paid, by SMS & E-mail.
My mobile no. is : [protected]

Regards,
Vishal Anand
Dt of Birth:31.07.01979
[protected]@rediffmail.com

Dear Sir,

my name is jimson my card number [protected] visa Gold, my card bill due date is on 11th apr 2009. but i paid it through Cheque drop box in main office (i.e) Mylapore HSBC bank at 11.15AM on 9th April 2009.and still now that is 15th April 2009.my cheque is not cleared. and u people charged me Rs.441.20. what for this amount is detected. The problem is with your side and u people making fool on customer. check me the date which i dropped and why there is delay i dono.one of your people called on Monday at 3.30pm and inform me that "sir still now your are not payed ur payemnt.i said i dropped the cheque in main branch on 9th April 2009 at 11.15am.they said the foolish answer that sir some time there wil be some delay and the next day was holiday due to good Friday and on Saturday is half day. see u people are not working in office i think, see the total days after my cheque droped its around 2 days gap but u don’t have time to clear my cheque and note one thing its ur direct main branch and its very easy to clear my cheque. See now iam very irritated because of you peoples. and no one is picking the calls, if even u people pick also system saying please wait, please wait, iam wasted around Rs.150 for my phone for past 2days.i want one clear cut clarification on this case. I won’t live you people if this case is not cleared.

HSBC Credit Card — Credit Card Cancelled without Prior Intimation

Hi,

This is Amarnath P. I hold HSBC Credit card. i was using HSBC Credit card from 2004. In the month July 2008 my credit card got closed without any prior initimation. I had made a BT in this card for which every month i'm paying the minimum amount due. There is no problem about my payments. Becasue my card got closed i couldnt check my statements online.

I called the HSBC call center probably some 100 times to look into the issue. They said that dont have my information and asked me to call the settlement department, when i called the settlement department they dont have my details.
Inspite of answering me why my card got closed, they sent me a new card. and no statements are issued to me.
I didnt understand where the confusion was. After my card closed also i made the payment for the month of Aug2008.

Later in the month of April i received a call from HSBC talking about my pending amount. i said that i'm ready to pay the balance but i'm not ready to pay the interst and the charges hsbc has charged me. they agreed to that but HSBC has reported to CIBIL me as defaulter.
Can someone help me on this, whom to talk to resolve this issue.

Thanks & Regards,
Amarnath P

Non receipt of monthly statement (Credit Card no - [protected]) from 05.05.09 to 04.07.09.Most urgent.

HSBC Credit Card — Non-receipt of monthly statement

Sir,
I have put several request before customer care to ensure my receipt of monthly statement, latest on 19.08.2009.But still I have had not any statement.CUSTOMERCARE executives on duty are polite but they did not do their duty .They prefer introducing new product to careing customer.I cannot realise the reason behind it
Sincerely yours,
P.K.Mukherjee.

HSBC Credit Card — Closure of Card without intimation

I used 2 HSBC Credit cards for more than 2 years. But last year one fine morning both my cards got cancelled. The next statement asked me the entire amount outstanding to be paid immediately. I called the customer care and they are not ready to disclose the reason why they cancelled my card. Till now i am paying the balance amount the they are putting huge interest on the balance amount.
This is one of the Worst bank i have ever seen.
Please get rid of these types of problems. Dont use HSBC Credit card.

hi,

i want to close my credit card( adam card also),
actually my card was expiry of last month, this is life time free,
but they send bill of sevice charge. how to i know my card was expiry.
and i want close my creditcard,
anybody can tell me the above mail id.

thank u

jayakumar.p

HSBC Credit Card — ANNUAL FEES AND REVISED LIMIT

Dear Sir,

I’m using Hsbc credit card for last six years and in these years I was always on time in submitting the dues. I have never been levied late fees or interest thereafter in these six years.

At the time of application their executive told me that this card is lifetime free card. Now in the month statement they have levied annual fees and revised the credit limit from 54000/- to 14000/- without any prior intimation. I called the customer care and they told me that credit management decided to revise the limits of all credit card holders and annual fees will be levied and there will be no waiver of the same.

Last month I have registered for fuel surcharge refund scheme against which I have been charged Rs 350 annually. I already got the waiver of Rs100/- this month. Now I want to surrender my card making the full payment due on me but they are not agreeing for crediting Rs250 in my account as I have used the facility for the month only and the charges are for the year.

I think HSBC is the worst institution I have deal with and customers should not trust them.

Please help me on this.

My Credit Card No. [protected]

HSBC Credit Card — non receiving of monthly statement

my name is ravijanakiraman having hsbc credit card baring number [protected]. i have not received statment of my account for past 3 months.So i unable to check my outstanding and unable pay my balance in time.

HSBC Gold Credit Card — hsbc credit card settlement issue

Hi,

I have got a call from hsbc credit card settelement from delhi.

They have given me offer of 20000 settlement amount and i given a check 20000 rs to habc bank.

They given me Sacn copy of settelement acount is attached below on 25th may 2010.

But today is 3rd june 2010 still i havent got any hard copy of my settlement letter and zeros balance statement.

HSBC Gold Credit Card — Statement not received

My Credit card No. is [protected] in the name of Shantha R K .

I have not received the statement for the month of July 2010. Previously I use to receive statement by hard copy and e statement.

I had registered for e statement in the 1st week of August 2010, subsequently both have not come.

Please note untill I receive the statement, I will be not be make the payment of my dues.

Kindly send the same immediately to the following address / mail ID

Shantha R K, H No.21, 1st Floor, 12 th Main Road, Jayanagar 4th Block < Bangalore 560 011.

Mail ID - [protected]@ingvysyabank.com

Regards

Shantha
Mobile No.[protected]

Dear Sir,
My Gold credit card no. [protected](VISA) name of Shankar Dey. I have not received the statement for the month of Aug, 2010.

Kindly send the same immediately to the following address / mail ID

Shankar Dey N-5 2nd floor, Laxminagar behind Church, Delhi-110092.

Mail ID - [protected]@yahoo.com
[protected]@rediffmail.com

Please allow me to introduce myself my name is Michael Mason-Mahon and I am a shareholder of HSBC Plc. I am based in London.
I was in Mumbai in September 2010 where I had a meeting with the CEO of HSBC to raise my concerns about the way HSBC was treating its customers.
I am going to ask the RBI TO DO A FULL INVESTIGATION into HSBC India.
For me to do this I need people that are willing to send their complaints to me and to allow me to forward their complaints, not only to the Board of Directors of HSBC Holdings Plc also to the Governor, Dr. D Subbarao and Shriv.K.Sharma, Executive Director of the Reserve Bank of India to investigate HSBC India as evidence to support the way that (and this is my personal belief) the Bank has breached the Code of Banks Commitment to Customers.

Please help me to help you, if we join together we will be able to make a change in their behaviour (I do hope so).
I have also sent a letter to all Board Directors of HSBC Holdings Plc.
Reference HSBC India
I refer to the concerns that I raised at the AGM in May concerning the behaviour of HSBC in India. Following my representation of complainants against HSBC India I have found the behaviour by the Bank to be totally unacceptable. This is my personal belief.
(This is my personal belief.)
I have found that the Bank has failed to comply with the RBI and the Banking Ombudsman Rules and Regulation in the handling of complaints. Also in all the complaints that I have personally handled there was no evidence that the Bank had informed the complainants of their right to take their complaint to the Banking Ombudsman which the Bank was obliged to do under the RBI rules and regulations.

So if you would like to contact me, please send me your complaint in full.

Kind regards
Michael

Mobile: 0044 [protected]

E-mail: [protected]@aol.com

i have been using for years, without any intimation credit level reduced, heavy interest charges for exceeding 2 days from the payment date, no consideration in customer care. camparing to other banks this is the worst.The worlds local bank behaves very locally.

Sir / Medam

I am holding a visa credit card No.:[protected]. The monthly statements are not being despatched to me regularly due to which I am unable to deposit proper amount of cheques monthly in ATM centre. Kindly credit card last statement for the month of December may be forwarded to me at the earliest. It is requested to mail my monthly statements to above e-mail address in addition to despatch of hard copy. Regards.


S. RAMBABU

I am also of the same opinion that statement are not being dispatched regularly.I have not received my statements since the discontinuation of pnb hsbc co-brand was withdrawn i have made payments of Rs twenty two thousand and i still do not know the status of my account, I request the authorities to kindly reply to this email with the details.

Thanking you
With regards
Mohan

It seems HSBC has joined the club of fraudster private banks. They pretend as international bankers and their employees act like local blade financiers. I had similar experience of not receiving statements of my Credit cards -no hard copy nor via email. made several complaints finally I have to discontinue.

The first experience was when I requested for multi-city cheque against my SB account. They denied it and the reply was we are not much interested in retail ! It's unfortunate that RBI is not taking action against such looting private banks. But the future will teach them the customer is the king.

HSBC is not an individual, but you all guys working there are individuals and you are going to face it. The credit card fraudesters are supported by a group of employees. But the back think all their customers are belongs to same community.

Pity HSBC !

Sir / Medam

I am holding a master credit card No.:[protected]. The monthly statements are not being despatched to me regularly due to which I am unable to deposit proper amount of cheques monthly in ATM centre. Kindly credit card last statement for the month of febrauary may be forwarded to me at the earliest. It is requested to mail my monthly statements to above e-mail address in addition to despatch of hard copy. Regards.

I am also holding hsbc gold credit no. [protected] since one and half a year I am not receiving monthly statement. I request you to kindly send monthly statement to my e-mail address regularly

HSBC — Non receipt of credit card statement

Dear Sir

Sub: Request for reversing extra charges debited.
Ref: Credit Card [protected] Account No[protected]
A F Johnson - & Your statement for the p[eriod 11/5/08 to 11/6/2008.


With reference to the above, it is observed that you have debited my account Rs.548.41 (aggregate amount) as various charges. In this regard I would like to bring to your notice the following facts.

1) I never received your statement nor your sms related to the previous bill. All I received is a SMS sent by you on 13/6/2008. Immediately on receipt of the message I issued the payment cheque for Rs.1834.35 (including the payment for the current bill)

2) You will observe that I never kept any amount un paid till now. I always paid the full bill amount and that to before the due date

3) I seldom use my card. Amount utilised is also very less.

Charging me Rs.548.41 for a paltry amount of Rs.1485.10 is not justified. Hence I request you to reverse the amount.

Expecting a positive respose from your end. Please ensure that you send me the monthly statement & SMS regularly.

Thank you.

Yours faithfully

A F Johnson

HSBC Credit Card (Visa) — Non receipt of statements

Dear Sir,
From January 2009 onwards, I have not received Credit Card statements for my credit card number [protected]. I also hold Premium Account in HSBC bank. Please note that my residential address is A-402, Aliens Elite, Prashanth Nagar, Miyapur, Hyderabad 500049. I have changed my address from Jan 2009. I request you to kindly send the latest statement to the above mentioned address (this address is on the records of HSBC Bank Hyderabad).
Thanks and warm regards
Dr Vinay Umesh Rao

let me allow to see my latest credi card statement

HSBC — NON receipt of statements last three months

I am holding your platinum card account no.xxxxxxxxx0089 but since last three months i am not receing any statements of my account so i am not able to pay you.delay of payment is yr parts and take some suitable action to avoid any further delay.in future I am not going to pay yr account untill I received the statements.

V K LALL
H.NO.194 SECTOR-21D FARIDABAD-121001(HARYANA)
A/C

HSBC Credit Card — non receipt of statement

I have not received monthly statement for April And May 2009, due date willbe 30 of the month. Can i get
ststement on Mail given. Mob no [protected].

Arvind sahasrabudhe

I don't like the system of dropping cash envelope in the Drop Box provided in the HSBC Bank.If something goes wrong then who is responsible for the due amount.

HSBC Credit Card — non receipt of card statement

I am Shri.Surendra B.Pawaskara card holder (card no.[protected]) from Mumbai have a complaint about statement .I am not getting the monthly statement since last 2-3 months,instead I receivedphone calls for payment .I find it difficult to get outstanding dues. I request you to send a statement to my email i.e.[protected]@yahoo.com

sir
this is Regret to say you that I only once use this HSBC credit card and I still regreting to use it. when I used my credit card i did not receive the statement or any alert from your end on time but when i recd the statement there you have put so many charges. when i telephoned to your credit card division they assured me if i make the payment immediately they will wave all the charges and your representative had collected the cheque from me on the next day. Now today i recd my statement i found the old charges are still there also you put new more late fee charges.
Again i request you to kindly wave all the charges from my statement and send me a fresh statement with 0 balance as i have not done any transaction from card (and done the original shopping amount earlier)
Awaiting & Expecting a early & positive response from your end.
Thanking you
Yours Faithfully

Rupesh Jain
[protected]

I refer to my Card No.[protected] - Account No.[protected] n credit card statement for the period 9th March'08 to 9th April'08, wherein you will find that you have debited Rs.24, 778/- towards the purchase made by me from Arvindbhai Bechardas for which I have made full payment on 1st May'08, which is reflected in your Statement period 10th April'08 to 9th May'08, so there is no question of LOAN ON PHONE as mentioned in your every statement by monthly debiting the amount of Rs.2279.58.

In view of the above, you are requested to rectify your statement and do not show Rs.2279.58 as LOAN ON PHONE otherwise we will be constrained to cancel the card and take-up the matter with consumer protection cell and other higher authorities and hence do not force us to take any unpleasent action.

Awaiting for your immediate reply

Thanks & Regards,


MUKUND BRAHMBHATT

I am not using he credit card since 2 years.I got transferred and change of address not given.
I got an intimation to apy Rs.2&)). HOW???

HSBC VISA — NOt received Account statement

Please note I have received a SMS on 22.11.07 at 10.27am regarding the payment of outstanding against my card No [protected] for the period 21.10.07 to 20.11.07

1.As per the SMS the Amout outstanding was 12256.00 and the last date was 12.12.07

2.I have not yet received the Physical Statement and the details of my expenses for which you have raised the bill and I have paid the same with good trust that you will courier me the same(based on my call to your Customer Care on 12.12.07)

3.On 12.12.07 I have paid Rs 12500.00 without getting the Statement and details.

4.Since then I have spoken three to four times to Kajol at your Call center and Madhushree at raipur on 12.12.07 and 30.12.07 etc, they have also promised me to send both the hard copy and soft copy, But there is no respose on this till today.

5.This is not expected from a MNC bank like yours.

Being a customer I have every right to ask the detils of the statement.

Prior to this I had requested several time for the statement for the period 21.9.07 to 20.10.07, which was my first statement.and received a duplicate bill.

Since then on protest, I am not using your card and I will surrender the same due to the bad services from you.

But I need the statement for the period 21.10.07 to 20.11.07 for which I have paid Rs 12500.00 without getting the Statement and details.If not received the same within 10 days I will go to RBI and consumer forum for the same.

I have also spoken to Mr Amit in the month of January at raipur but I have not yet received the same till now

With Regards

Sujit Kumar Sarangi

HSBC Visa Gold Credit Card — Cheating People with tempting offers

Hi,

HSBC Marketing guys communicated with me saying cash back offers for petrol purchases at Shell etc and also 15 - 20 % cash back on purchase of all items excluding electrical goods & Services. Further said the processing will take a week to get the card and with no processing fees, no annual charges etc . I applied for card on 7 may 08. After 90 days i got a card with life time free with no cash back facility. I approached them they replied saying the Technical team is not committed to marketing team. they are cheating so many in this way

credit card visa — requested statement of account not sent

i have paid over rs. 10, 000/ as paynents since november 2007 and you have not given me proper statements for the above sum. you charged me late payment fine for no fault of mine. in april your bank went on strike which caused the delay and also delay made by your courier. for which i cannot be held responsible for the delay in sending payments. i requested your telecallers to send me a statement and not to fine me. kindly rectify and send me a corrected statement by courier. .


from s. mahender
card no.[protected]

have applied for a Barclays Credit Card and the Applicant No. is 3555493. Can you kindly provide the status of the Application, ...

have applied for a Barclays Credit Card and the Applicant No. is 247589. Can you kindly provide the status of the Application?

have applied for a Barclays Credit Card and the Applicant No. is 2475489. Can you kindly provide the status of the Application?

Reference our application form for address modification No. E[protected] dated 21.04.2008. we mentioned our address to be modified as: "NUTAN ARORA PROP. SANKALP INDIA, 29- J/1, RAMJAS FOUNDATION ANAND PARBAT INDUSTRIAL AREA, OPPOSITE POST OFFICE, NEW DELHI-110005". We regret to receive current bill address is mentioned as : a=J-29 instead of "29- J/1" and 2= "Ramjas Foundation Upper Anand Anand Parbat instead of "Ramjas Foundation Anand Parbat Industrial Area". It looks like BSES has appointed un-educaed and illitrate staff for corrections. Pls arrange to correct address as per our request and send us confirmation at erliest.

SIR,
I AM A CONSUMER OF YOUR ESTEEM COMPANY AND I AM RESIDING IN A129, LAXMI VIHAR, MOHAN GARDEN, NEW DELHI-59. NOW A DAYS I AM FACING ELECTRIC PROBLEM MOST OF TIME PERHAPS JUST BESIDES OF MY COLONY THERE ELECTRIC PROVIDING CONTIUOULSY. YESTERDAY A BIG HEIGHT HAPPEN, MY COLONY IS FACING ELECTRIC PROBLEM CONTIUOULSY FROM 06:00PM TO TILL TODAY. I REQUEST YOU TO SOLVE OUR PROBLEM EARLIEST.

Hi Janhavi,

login http://www.barclaycard.in/ and at the bottom right side you will find the "Track your Application Status".

There you can find -

Track your Credit Card Application by mailing us on [protected]@barclaycard.in or call us on 6001 6001.

Do quote your 11 digit reference number which you will receive on SMS as soon as we receive your application.

Thanks,
Sudheer

Street light complaint not attended even after more than two weeks, though your company boasts of attending it within 48 hrs. Details of complaints Nos are [protected] dt8.7.08, [protected] dt10.8.08, [protected] dt19.7.08 and [protected]dt 21.7.08. Can I hope for some action this time?

Requested Sir,
I am living in H.No.161, Madanpur Khadar Punarwas Colony Phase-III. At this time i and my family members facing many problem in some reseason our meter is damag and permanentely out of service. we are facing many problem. i hope you'll be concentrate my problem. i shall be very grateful to you. please repair our meter as earlier as possible
Thanking you

gud evng sir/ma'm.
i m going to purchase house in shivaji enclave, which comes under ur Tagore_Garden district office. one electric pillar box is situated just infront of that house and on 14th august one person lost his valuable life due to electric current from that pillar. after that the owner of that house has tried his best and contacted to ur office but till now that box is not removed.
i want to ask one thing that without money no work can be done in ur office.
there are many people out side the office who are giving assurance to remove the post after taking some
amount.
i m surprised why ur responsible officers are playing with the lives of others or u have given them this job also.
i request urgoodself to solve this problem as early as possible wiht intimation on my email, as i m going to shift in 1st week of october.

no message received for the complaint made by me.

hello sir, this is seetharamulu with reference no:[protected].i hav'nt received my credit card yet.so kindly look forward for my credit card status.
thanking you
yous faithfully
T.seetharamulu

i am also facing the same problem

Sub: Continuous Non Receipt of Credit card Statement & Late Fee Reversal – (REMINDER)
Dear Sir/ Madam,

This is with reference to the captioned subject, I Devendera Kumar Jha (Credit Card No-[protected], is a subscriber of your credit card (the details of the same are mentioned below) for the last three years. Regarding the service from your credit card personnel, I am sorry to say that the same has been deficient and non-satisfactory. In this regard firstly I wanted to inform you that I have been clearing my dues in time. However even after a long and clear association with your bank, for the last four months continuously, I have not been receiving my credit card statement. The situation has not changed in spite of the repeated requests to your representatives and what I receive is only the false promises from your representatives. In spite of that I have been making the minimum payments on my estimate basis/ or on the basis of telephonic conversation with your representatives. Further after lodging complaints and making requests for so many times for non-receipt of statements, I was asked to pay the late fees and the interest for no fault of mine. I feel harassed both mentally and financially and your credit card has given me additional tension as against the big promises made in your advertisements.

However after making a written representation, I was promised by your representative that I shall be receiving the statements regularly and no interest and/or late fee shall be payable and I need to make the payments only in respect of the actual transaction. But even after a long time I have not received any statement till now. So I again request you to send the statement containing the latest dues (only for actual transactions) with out any interest and/or fine (as mentioned above) so that I can make full payment. Again I would like to request you please reverse the late fee for last two months as charged in the statement. Based on your response I shall make the payment and reconsider my decision whether to continue with the card or not.

Please do the need full in this matter as soon as possible.

DETAILS OF CREDIT CARD

NAME DEVENDERA KUMAR JHA
CREDIT CARD NO. [protected]
MAILING ADDRESS KBG SERVICES PRIVATE LTD.
D-583, CHITTARANJAN PARK, NEW DELHI.
PIN – 110 019.

Sincerely Yours

Devendera Kumar Jha

CC: The General Manager,
HSBC Bank (Credit Card Division)
Chennai