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[Resolved]  ICICI Bank — Unauthorized access to my account!

Dear Sir

I have applied for personal loan, but there is no response from loan department, i was receiving calls from this tel number 65203594, i am trying to call on this number but no one is telling me what is status of my loan, so pls do need full.
Complaint marked as Resolved 2020-08-13 23:35:09
Complaint comments  150 Comments     Updated: Share0Tweet0

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yesterday i found my salary account along with my salary amount is blocked and when i asked for the reason to B.T.M bank employee's, they are asking whether you have any loan or not? that shows my account is accessed by other services also without my information.i have a loan from past two years and never missed one EMI and still they have done this.i repeatedly call and ask for reason but, no one replies... should i stop paying loan remaining EMI's to them and change my salary account also?
I believe ICICI Bank has to loose its banking business becuase if mixing up all these services.
My account is salary based account and taking loan or Creadit Card is Personel, Let me know how they can block Salary based Account without my awareness?they loose market Creditbility and i don't Think they can survive for long time, if they continue Playing with pubic, they have to wind up.I got a feeling of closing my account first time and just finish up everything with ICICI then move to some core indian Bank like bank of Indian, which i have experienced is best
To
The Manager ICICI Bank
Credit Card Department
India


Sub: Refund of Rs. 13,800.00 paid to ICICI towards cedit card
Ref. Credit Card No.[protected]

Sir,
I hold a credit card of ICICI of the above no. i.e. [protected]. My credit card bill for the period 19.05.2007 to 18.06.200 amounted to Rs. 13,800. I deposited a cheque No. 484966 dated 4.07.2007 of State Bank Of India, Vadodara Branch amounting to Rs. 13800 in the collection box. This cheque was misplaced by ICICI. They then asked for the amount for which I issued another cheque of Allahabad Bank, Rajmahal Road, Vadodara dated 18.07.2007 amounting to Rs. 13800.00 which was collected personally.
The proof of all this is as follows:
In the bill for the period 19.06.2007 to 18.07.2007 I was levied late fee amounting to Rs. 337.08 , which was reversed after a lot of discussion with the phone banking officer on 8.08.2007 in the bill for the period 19.07.2007 to 18.08.2007 .
Now the ICICI bank has traced that cheque and deposited the same in my credit card account on 4.10.2007 without informing me. When again I talked to the phone banking officer Mr. Chitanya he refused to note down my complaint on 7.10.2007 for refund of this money to me. He then narrates to me that the cheque was dated 4th October hence it was credited on 4th October.
Is it right on your part to debit this amount twice from my account without informing me? If it is not I once again appeal to you to refund this money in my saving bank account held with the Landmark building, Vadodra immediately. The account no. of this is[protected] and immediately inform me.

Udai Pratap Singh
[protected]@yahoo.com
[protected][protected][protected][protected][protected]------
Dear Mr. Singh,
On the basis of our records, the cheque payment of Rs. 13,800.00 is credited towards your credit card account on October 4, 2007. These are the details for your reference:
04/10/2007CHEQUE PAYMENT RECEIVED, THANK YOU 13800.00CR
Your credit card account total outstanding amount as on october 7, 2007 is 20008.83. We regret to inform you that it is not possible to refund the cheque payment Rs. 13,800.00.
B Raju
Customer Service Officer
Sun, 07 Oct 2007 16:01:00 +0530
[protected][protected][protected][protected][protected]------Dear Mr Raju
Custome Relation Officer

You have not understood my representation/complaint I presume, and hence I give once again the opportunity to rectify your mistake or else the matter will be taken up with higher authority. First the outstanding balance as on 4th October 2007 was 29,271.00 and not Rs. 20008.83 as you mentioned for which I am supposed to pay by October 10,2007 for which I have already deposited a cheque of Rs.29,271.00 yesterday with your bank. So your Information system is hopelessly poor for which I can only feel pity.
Next don’t cover up your past mistake with such poor logic. You are given once more opportunity, to refund the money or else the matter will be taken up with the higher authorities.
U. P. Singh
[protected][protected][protected][protected][protected]------
I had a telephonic converation with an ICICi person Shyam Sunder K assuring me of refund of my amount after the cheque is cedited.
[protected][protected][protected][protected][protected]------
Dear Mr. Singh,
According to our records your total payment towards the last statement was Rs. 29,271.00 as we have received the cheque payment of Rs. 13800.00 you have the excess amount paid by you is adjusted towards the
out standing amount on the your credit card.
As the amount is adjusted towards payment of your credit cad dues, We are unable to service your request refund of the amount to your savings account.
Looking forward to your co-operation.
Sincerely,
Rasheejulla Baig Meerja
Customer Service Officer
Sun, 07 Oct 2007 17:15:47 +0530
[protected][protected][protected][protected][protected]------
Dear Mr. Singh,
On the basis of our telephonic conversation we will revert to you on October 12, 2007.
Looking forward for your cooperation and patience.

Sincerely,
Shyam Sunder K
Customer Service Manager
ICICI Bank Limited
Sun, 07 Oct 2007 18:00:42 +0530
[protected][protected][protected][protected][protected]------
Dear Mr. Singh,
We have not received the payment of Rs.29,271.00 as on October 07,2007.
Further the card payment done is through cheque, then:
i. ICICI Bank Cheque- 3 days
ii. Non- ICICI Bank cheque : a. Local-5 days b. Outstation: 10 days
Hence we request you to wait for the cheque to be credited to refund the excess amount.
Kranthi Kumar
Customer Service Officer
ICICI Bank Limited
Sun, 07 Oct 2007 18:45:06 +0530

[protected][protected][protected][protected][protected]--
Sub: Payment received on your ICICI Bank Credit Card.
Dated : Thu, 11 Oct 2007 17:13:33 +0530
Dear Mr. UDAI PRATAP SINGH
We have received your cheque (cheque number 159179 ) of Rs. 29271 on[protected] for payment towards your ICICI Bank Credit Card account 5176 XXXX XXXX 1000
Thank you.
Regards,
[protected][protected][protected][protected][protected]-----
Dear
Shyam Sunder K
Customer Service Manager
ICICI Bank Limited

You told me you will revert back to me, but you didn’t and where is my refund order
U. P. Singh
Date[protected] Time 1907 Hrs.

[protected][protected][protected][protected][protected]-
I had a talk to Shri ABHIMAN SINGH, Customer Service Manager, ICICI Bank Limited at 19.44 Hrs but he was unable to help me.



Now I am writing to you Mr Shawn Lobo to look into this matter immediately.
U. P. Singh
Date[protected] Time 1945Hrs.

shawn.[protected]@icici.com
TEAM MANAGER
"Customer Care" <customer.[protected]@icicibank.com>
shawn.[protected]@icici.com
Hi
This is pankaj kumar saini.i hav deposite my check in ATM box on date 26 sep 2007 in noida sector 18.But due to some reasons its got bounced .after some day i got a message on my mobile thal my check was bounce.So i wants to know from where i can hav my check so that i can re submit it for my cash issue.

My a/c n0 :[protected]
check no : 120660
waiting for positive response.

with warm regards
pankaj kumar saini
----- Original Message -----
From: Jeevan Moharana
To: parimal.[protected]@icicibank.com
Cc: prashana.[protected]@icicibank.com
Sent: Sunday, October 14, 2007 8:58 PM
Subject: Fw: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


Dear Sir,
I request you please read this below e-mail carefully and confirm me

Thanks

With Regards
Jeevanlal Moharana
----- Original Message -----
From: Jeevan Moharana
To: [protected]@ICICIBANK.COM ; [protected]@icicibank.com ; [protected]@icicibank.com ; customer.[protected]@icicibank.com
Sent: Sunday, October 14, 2007 1:58 AM
Subject: Fw: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


Please confirm the settlement amount after reverse all interest & late payment fees along with service tax since from December 2006

----- Original Message -----
From: Customer Care
To: [protected]@rediffmail.com
Sent: Saturday, October 13, 2007 12:04 AM
Subject: Your Credit Card Statement for the period 11/09/2007 To 10/10/2007



CARD STATEMENT

Name :
MR. JEEBAN LAL MOHARANA


Card Account No :
5177 XXXX XXXX 9008





Statement Summary :
Previous Balance 46,325.13 Statement Date 10/10/2007
Purchase & other Charges 2,898.75 Payment Due Date 30/10/2007
Cash Advances 0.00 Payments and other credits 0.00
Total Amount Due 49,223.88 Minimum Amount Due 9,790.00
Statement Period 11/09/2007 To 10/10/2007



Rewards Program:
Opening Balance Earned During the month Redeemed during the month Closing Balance
276 0 0 276


Transaction Details:




Card Number : 5177 XXXX XXXX 9008 -
Date Ref. Number Transaction Details Transaction Amount
07/10/2007 Late Payment Fee 600.00
07/10/2007 Service Tax 74.16
10/10/2007 INTEREST CHARGES 1,444.33
10/10/2007 Service Tax 178.52
10/10/2007 Overlimit Charge 535.55
10/10/2007 Service Tax 66.19



[protected][protected][protected][protected]

If you have a query or need any clarification you may:

(1) Log in to your account online and write to us through Accounts Manager,
(2) Visit the 'Email Us' link at www.icicibank.com to send us an e-mail or
(3) Call our 24-hour Customer Care


[protected][protected][protected][protected]

HOW TO MAKE YOUR PAYMENT
Making payments for your ICICI Bank Credit Cards is really simple. All you need to do is to choose the amount that you would like to pay and to make a cheque/ draft payable in the name of:
ICICI Bank Credit Card no XXXX XXXX XXXX XXXX.
Cheque is drawn on a local bank. Please drop your Cheques/Draft into conveniently placed collection boxes at any of the ICICI Bank branches/ ATM locations/ Skypak drop boxes in your locality. You can also pay online from the comfort of your office or home using the Bill Pay facility on www.icicibank.com.



* Note: All figures are in Rs.

[protected][protected][protected][protected]

CONFIDENTIALITY INFORMATION AND DISCLAIMER
This email message and its attachments may contain confidential, proprietary or legally privileged information and is intended solely for the use of the individual or entity to whom it is addressed. If you have erroneously received this message, please delete it immediately and notify the sender. If you are not the intended recipient of the email message you should not disseminate, distribute or copy this e-mail. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, incomplete or contain viruses and the ICICI Bank accepts no liability for any damage caused by the limitations of the e-mail transmission.

[protected][protected][protected][protected]




[protected][protected][protected][protected]


No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.9/1068 - Release Date: 10/13/2007 10:15 AM

----- Original Message -----
From: Jeevan Moharana
To: [protected]@ICICIBANK.COM ; [protected]@icicibank.com ; [protected]@icicibank.com ; customer.[protected]@icicibank.com
Sent: Sunday, October 14, 2007 1:52 AM
Subject: Fw: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


Dear Sir,
It has been confirmed that Customer Care department does not have any ability to resolve this past one month issue.So I am giving you the way out how to resolve the issue, please provide me the e-mail ID of Mr.Prashana Dass (Sr.Manager,Regional Collection Department) for Noida & Ghaziabad region. He is sitting at Sector-50, Noida Office with having Mobile No.[protected].So you are requested to provide me his e-mail ID and as we all know that in ICICI Bank every regional manager has their e-mail ID.I do not think that you will take more then 24 hours to provide me Mr.Dass detail or you most write-up the balance amount against above mentioned credit card because as earlier I cleared you that I am not going to pay anything.For your information very soon all e-mail copy will be presented at Consumer Court for legal activities.

Thanks

With Regards

Jeevanlal
----- Original Message -----
From: Ernstandyoung
To: Jeevan Moharana
Sent: Thursday, October 11, 2007 4:50 PM
Subject: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]



Dear Mr. Moharana,

We have initiated your request for settlement to the department concerned.

The status will be communicated in 5 days.

Sincerely,

Bhavani
Customer Service Manager
ICICI Bank Limited

CONFIDENTIALITY INFORMATION AND DISCLAIMER

"This e-mail message may contain confidential, proprietary or legally
privileged information. It should not be accessed by anyone who is not the
original intended recipient. If you have erroneously received this message,
please delete it immediately and notify the sender. The recipient acknowledges
that ICICI Bank or its subsidiaries and associated companies,
(collectively "ICICI Group"), are unable to exercise control or ensure or
guarantee the integrity of/over the contents of the information contained in e-
mail transmissions and further acknowledges that any views expressed in this
message are those of the individual sender and no binding nature of the
message shall be implied or assumed unless the sender does so expressly with
due authority of ICICI Group. Before opening any attachments please check them
for viruses and defects."




-----Original Message-----
From: Jeevan Moharana ([protected]@rediffmail.com)
Date: Wednesday, October 10, 2007 08:40 AM
To: [protected]@icicibank.com ([protected]@icicibank.com); [protected]@icicibank.com ([protected]@icicibank.com)
Cc: [protected]@ICICIBANK.COM ([protected]@ICICIBANK.COM); customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Fw: RE: Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]

Dear Madam / Sir,
I have already gone through your e-mail but I found there is nobody is picking the phone , neither Ms.Rasmi wants to contact me so I request you can you please provide me the e-mail ID or mobile no to easy contact.If you feel that you are unable to provide me the contact detail then it will be batter you please write-up the balance amount against my credit card account and the problem will be automatically solved.As you know that I have earlier confirmed you that without having settlement letter I will not pay anything.You may take 3 days or 7 days or 15 days or 1 month to correct reply or you may suggest to your collection department to contact me. I hope this will be clear to you.

Thanks

With Regards
Jeevanlal Moharana
----- Original Message -----
From: Customer Care
To: Jeevan Moharana
Sent: Monday, October 08, 2007 8:30 AM
Subject: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


Dear Mr. Moharana,

With regard to your request for outstanding due of your Credit Card Account,
we request you to contact our regional collection officer Ms.Rashmi on[protected]/180.

Sincerely,

Sunitha k
Customer Service Officer
ICICI Bank Limited

For quicker resolution of your query, please write to us through the "Email us" option at www.icicibank.com.

If you have changed your mailing address or your telephone number(s), please obtain the Address Change Request Form from our web site http://www.icicibank.com/pfsuser/channels/anywhere.htm or from any ICICI Bank branch or ATM.

Instantly generate your credit card PIN and get your Internet Banking user ID on the phone by calling our 24-hour Customer Care. To know more about our online services, please visit www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER

"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."



-----Original Message-----
From: Jeevan Moharana ([protected]@rediffmail.com)
Date: Sunday, October 07, 2007 10:27 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Cc: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: Fw: RE: Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]

no result
----- Original Message -----
From: Customer Care
To: Jeevan Moharana
Sent: Thursday, October 04, 2007 7:30 PM
Subject: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


Dear Mr. Moharana,

We understand your concern and we have initiated a request SR39418345.To process this request you have to wait till 08/10/2007.

Sincerely,

Kiran E
Customer Service Officer
ICICI Bank Limited


"You can now get your statement details without logging in and using your user ID at our site. Visit www.icicibank.com > Click Personal Banking >Cards> View Credit Card E-Statement, key in the requested card details and view your latest credit card statements"
If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
"ICICI Bank reserves the right to use its customers' comments/criticism/compliments in any manner or media and will exercise discretion in such use."







-----Original Message-----
From: Jeevan Moharana ([protected]@rediffmail.com)
Date: Thursday, October 04, 2007 12:05 AM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


----- Original Message -----
From: Jeevan Moharana
To: customer.[protected]@icicibank.com
Sent: Tuesday, October 02, 2007 8:20 PM
Subject: Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]



----- Original Message -----
From: Jeevan Moharana
To: customer.[protected]@icicibank.com
Sent: Tuesday, October 02, 2007 4:50 PM
Subject: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]


Dear Madam / Sir,
I would like to inform you that after repeated request to ICICI Bank Credit Card Division nobody is responding my e-mail in proper way.Finally I would like to confirm you that I would like to close my Credit Card with settlement option because due to financial crises I am not able to clear the Credit Card outstanding balances.Also I had discussed with you collection department since 4 months before.After telephonic discussion with you collection executives it was finalised for settlement of Rs.20000/- in 4 installment.After that Paid Rs.3600/- to get the settlement letter from your collection department at Videocon Tower at jhandelwala,Delhi.

But I did not get the settlement letter from them , then I again discussed with Collection Executives whose names are, Mr.Desraj Chaouhan,Mr.Anil Chaouhan,Mr.Rakesh Chaouhan, Mr.Saneev, Mr. Nirmal ,Mr.Rajpal Yadav & Mr.Joshi they again confirmed me that it is ok and my settlement letter is ready for deliver but before delivering the letter they again demand Rs.2000/- to be deposited against my credit card account which I done on same day.

After that till date I did not receive my settlement letter,therefore I again discussed with Mr.Shivshankar (Asst Manager-Collection for Noida Region),Mr.Prashana Dass (Manger Collection for Noida Region) and also I discussed with Mr.Sushil Sony ( Manager Collection for Noida Region).I confirmed them that without having the settlement letter I am not going to pay anything against my credit card no.[protected].Also I have sent SMS to them for confirmation of delivery of settlement letter.Still I did not get any reply from them.So I request you can you please send me the e-mail ID of above executives along with the HO office contact number with e-mail ID.

(Note : You May contact to your collection department on [protected],[protected],[protected],[protected],
[protected],[protected],[protected] )

And it is very clear to you that I am not going to pay anything against my credit card.I hope your reply will come to me with in 3 days.
Also i am sending a letter through courier to your Mumbai office

Thanks with regards
Jeevanlal Moharana
Contact on : [protected]

----- Original Message -----
From: ICICI Bank Customer Care
To: [protected]@rediffmail.com
Sent: Friday, September 28, 2007 12:01 PM
Subject: RE:'ICICICARE=[protected]' Settlement reminder


Dear Mr. Moharana,

According to your mail we have initiated a request for the settlement of your credit card account with Service Reference Number SR39418345.

You will receive an alert on your mobile regarding the status of the request within 7 working days.

For quicker resolution of your query, please write to us through the "Email us" option at www.icicibank.com.

Sincerely,

N Tara
Customer Service Officer
ICICI Bank Limited

"You can now get your statement details without logging in and using your user ID at our site. Visit www.icicibank.com > Click Personal Banking >Cards> View Credit Card E-Statement, key in the requested card details and view your latest credit card statements" "You can now get your statement details without logging in and using your user ID at our site. Visit www.icicibank.com > Click Personal Banking >Cards> View Credit Card E-Statement, key in the requested card details and view your latest credit card statements"

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm fill it and drop it at any ICICI Bank/ATM drop box.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."

"ICICI Bank reserves the right to use its customers' comments/criticism/compliments in any manner or media and will exercise discretion in such use."


-----Original Message-----
From: Jeevan Moharana ([protected]@rediffmail.com)
Date: Friday, September 28, 2007 08:15 AM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Settlement reminder

Reminder-1
Dear Sir,
Thanks for your information , I would like to confirm you there is no need to email the account statement to me because my account already transferred to collection department and they have agreed for settlement so that I am not going to pay anything without having the settlement letter.You are requested to remind the collection department for closing of this account.

I will be appreciated for your kind consideration .

Thanks

jeevanlal Moharana
----- Original Message -----
From: Customer Care
To: [protected]@REDIFFMAIL.COM
Sent: Wednesday, September 26, 2007 6:41 PM
Subject: Payment due date reminder









[protected][protected][protected][protected]


No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.0/1049 - Release Date: 10/4/2007 8:59 AM



[protected][protected][protected][protected]


No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.3/1054 - Release Date: 10/6/2007 7:12 PM



[protected][protected][protected][protected]


No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.6/1061 - Release Date: 10/10/2007 8:43 AM
dear sir , since last 4 month , i receiving monthly statement of current A/C ,from your h.o. icici BANK which print is not reading proper,
aftre print, not cheking quality of print any body in this large global venture ICICI ? or bank is not paying to his printer ( vender) proper rate ? in hyderabad we ask to office they are paying 0.20 paise for print . so bank is global ventur, may be vender is not able to give good print, by low rate ,
IS THIS TRUE ?
DAMJI NOR
sir i pawan sawaiwala has current account in u r bank by name NEW SAWAIWALA JEWELLERS.JAWAR COLONEY ,TRIMURTI CHOWK,SHOP NO 3.AURANGABAD .MAHARASTRA.I HAVE APPLY FOR CHEQUE BOOK N FOR DEBIT CARD.BUT BECOUSE OF SHORT OF ADDRESS THAT COURIOR IS RETUN TO HEAD BRANCH.MUMBAI.SO I REQUEST TO U THAT PLZ SUPPLE ME MY REQUEST CHEQUE BOOK N DEBET CARD.THANK FUL FOR U R CORPARTION .I[censored] WANT U CAN CONTACT ME ON MY CELL NUMBER .[protected].
i want to reedem my reward point by your item cide no: IB2303 for 550 points.
i have contact to your customer care for 3 times in 15 days ,but they every time saying that this item is not in stock,soyou phine after week.
so,what to do? iwant this item only as per your broucher,and you have to provide it immidietly.
so,you send it .
awaiting for your reply and item -clock radio.
thanks. - rajesh dalal
I have gone through all the complaints and grivances against ICICI bank and i am really sad to comment that all the allegations against the bank seems to be true. I would like to mention that i have been a customer with this bank for the past 3 years and had a salary account which is no longer in use & a credit card which i stopped using and was planning on payments once it was fisible for me(overlimit fees and late fees were added over the period which is too high). i had to go through a trauma when i was in real financial crisis and one of my friends deposited some odd 25000 Rs in my account for a temp period to help me out and to my shock all the money in my account went missing. When i called up my saving acc/ customer care, they seemed to be totally relaxed and told me to contact the credit card department. when the question was put forward as to why an unauthorized transaction was allowed in my account, they blankly told its the credit card department who is resposible and will not be able to provide any real help. it seemed to me like banking with this bank doesnt ensure you any security and once the money is gone you cant expect any help, not to mention the amount of money i wasted while making STD calls to different departments of the bank. when i called up the credit card dept. they gave me all sort of explanations but even a single one didnt justify why they barged into my bank account without intimating me. I also spoke to a collection exec. who instead of helping me started to question my conscience which was though logical yet was not expected from a service provider. they kept on hitting around the bush and was totally reluctant to return the money even when i promised to pay whatever left balance on my credit card. If this the No. 1 bank in India, i am sorry to say that we the customers are not clear with the concept of what safe banking is and would like to humbly appeal to the human rights division to amend and upgrade the banking policies and rights rendered to the banks and their operations. I had problems earlier also when a replacement card took 2 months to reach me. There is no synchronization among the various departments of the banks, the records are not adequate and customers doesnt have a toll free number to call. Practically no one would like to spend hundreds of rupees on a call to discuss the problems and bank seems to be at total peace. I would like to inform that i will never ever bank or do business with such an unethical institution and will not make any payments further. I shall also contact a legal advisor for the mentioned issue.
Munmun Saikia
Credit card number--[protected]//Credit limit--25000
Saving Acc number[protected]
Dear sir/mam,
I am Ripunjay Kumar Singh. I have applied for personal loan to icici bank. my loan was approved with ref. no.58431721. and also i have deposited my post dated cheque. after depositing my cheque. one month has gone they did not transfer my amount till now and no response from their side.
my mob no is [protected].
Dear sir,
I am having A/c in your bank at madurai
Tallakulam Br.My a/c no is[protected]sb)
and my credit card no is [protected].
I am paying my loan due amount in correct
time. But recently i got one statement dt
dec 15- 2007,in this you have charged late
fee charge Rs 1136/. Pl explain the immediately.
Awaitig your reply.
ICICI bank is a sort of a group of people sitting there to make us fool. Their customer care is worst in its class. Unfortunately I, also, have an s/a[protected] as well as demat account with this worst bank. These days the have suspended my account due to non-submission of some document which were loosed by this highly secured bank during Mumbai flood. Though I submitted these documents thrice (by going at bank in Kanpur which is 125 km from my place) but account still suspended, displaying the same message. I send several mails to its official but all in vain. Now I am fed up of this bank and its officials. I never would like to recommend any one to go with these blood suckers. Even I am thinking to say them good-bye. I will be very happy if even one boarder decide to keep distance with this worst so called 24*7 bank.
Dear sir
i have icici bank debit card and i withdrawal amount of RS.10000/-00 IN Bank of india atm machine in ulhasnagar ON[protected] but atm machine recipt came out for (unable to dispence)
after that i complaint in bank they gave me sr.47292303 after that sms came on my moble WE ARE UNABLE TO REVERSE THE AMOUNT OF RS. 10000/-00 BECAUSE IT HAS BEEN APPROVED AND CLAIMED BY VISA
AFTER THAT BANK MANAGER SAID TO ME PLEASE CALL TO CUSTOMERCARE AFTER CALLING TO HIM HE SAID THAT SCAN THE COPY OF ATM RECIPT ANG COMPLAINT FORM AND SEND US ON [protected]@ICICIBANK.COM THEY GAVE SR.[protected] AFTER ONE WEEK SAME SMS CAME ON MY MOBILE SO PLEASE SOLVE MY PROBLEM AND REVESE MY AMOUNT

ICICI Bank — FOR APPLYING ILLEGAL CHARGES

ICICIC BANK WORST BANK I HAVE NOT APPLIED FOR AUTO DEBIT SERVICE THAN ALSO THEY ARE CHRGING ME 250 RS ASKED FOR REQUEST NO WE DONT GIVE IT WHAT A WORST BANK EVER SEEN THROW THESE BANK THEY ARE NOT READY TO TAKE MY COMPLAIN PLEASE YOU TAKE MY COMPLAIN SIR MY CONTACT NO IS [protected]

ICICI Bank- Credit Card — mobile bill payment through credit card without intimation.

after refusing the proposal of my mobile bill payment through ICICI bank credit card, i found that bank had made the payment and at the same time i also had made the payment to Vodafone. Now bank is asking me the payment which paid to Vodafone. When i refuse because my payment is with Vodafone, the officer of ICICI bank is thretening me of late payment charges and interest.
my company has current od ac in icici bank i want to know how to check statement of my accounts.shall i get through internet.
I did apply for two policies vide LL13337720 & LL13337721 on 11 Jan 08 and got my medical done at your authorised medical centres for insurence. However later on I was informed that ICICI does not want to give me insurance cover with out intimating any reason. This did create LOT OF TENSION in my mind. I did request for my lab reports and to my surprise my doctop did not find any abnormality
I have been requesting icici agent to get my money back and let me know the reason. His responce have been poor and now he has EVEN STOP RECEIVING MY CALLS.
I request for early refund with interest due to me and also to ensure avoiding mental harresment to customers.
FRR on my home loan has been increased by 1.0% in february 2007
my home loan tenure has been increased from 225 months to 286 months and EMI 4519 to 4862 April 01, 2007.

in my opinion either the EMI or tenure should have been increased. It seems to be injustified. Pl. answer to me on my E-mail Id [protected]@yahoo.com.
thanks
My Salary account was blocked without me know abt this ..

When called up the bank they said its due to non payment of credit card dues..

but why was the account BLOCKED without my consent ...

This is straight crime ,and shud be punishable by RBI

Please advise if any action can be taken...

Suggestions will be really appriciated if mailed to my e-mail

Thanks
these are right complaints towards ,,i am also sufferer of all this
i have got a new mobile number [protected] which registered with another user dinesh.all his account details are sent to this number and im unable to update my icici account details of[protected].I request to please update my account for mobile banking.
u can call me to the above number for clarification
Hi,
I applied for ICICI credit card last year. but it never come to me.
They try to send it to my place but i was not available that time.
I also apliend for ICIC lombard policy along with this.

Now i am geeting bill for CARD payment with late fees.
They they deduct money from card if it not reached to me. and not activated. Or it is preactivated.

Now they send me legal notice from lawyer.

I am very much worried about it. I am not so literate. I don’t know much more about legal steps.

I don’t want to pay 9000 RS. FOKAT ME.

Can you anybody guide me.
I will be very thatfull to you.

Thank you very much.

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    Customer satisfaction rating
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    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051