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ICICI Bank Complaints & Reviews

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Updated: Oct 19, 2025
Complaints 23723
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ICICI Bank reviews & complaints page 1181

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K
Kedarnathan Iyer
from Ahmedabad, Gujarat
Feb 5, 2008
Resolved
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Ref : My ICICI Customer Complaint Ref No SR44404098

On 29th May, 2007 my credit card was debited with Rs41,556.27 (S$1512.1) against my Hotel bill at Singapore. On 17th Oct, 2007 same charge was debited Rs42,362.27(S$1512.1). I have registered my complaint as referred above. Singapore Hotel has owned the mistake and credited ICICI bank with S$1512.10 on 1st Nov, 2007.(Documentary proof available)
Till date this wrong debit amount of Rs.42,362.27 has not been credited or released to my available balance. Due to this wrong debit my card has been debited with Intrest Charges,Late payment fee,overlimit charges etc which I have refused to pay in full. Request you to take up the matter with ICICI Bank and reverse the wrong debit entry and also reverse all the additional charges charged by them
Aug 13, 2020
Complaint marked as Resolved 
Our Credit Card No. [protected]

This is to inform you that i have not received bill for hte last month till date. I have not pay Late Payment Charges. Due to Your Fault. I have not agree with you. My Navarangpura & Naranpura office is not received your bill.

Regards
S.P.Sanghvi

ICICI Bank — credit card wrong entry

i deposited rs 7258.44 as my credit card bill in December 2008 icici bank branch kapurthala., but in my next bill it is still standing in my account as un paid amount. this is un necessary harassment. please redress as early as.possible my credit number is [protected] with icici.
Sir,

I, P. Rajesh with ICICI Card No. [protected] has requested you to cancel my ICICI Lambord Insurance Account (Health) and reverse the amount in my account including late fee charges with the Request No.[protected]. I have received message stating that the amount has been reversed on 16.07.2009 even then my account is showing due balance of Rs. 3717 as on date. Kindly reverse that amount in my account. Please do the needful. Please mail me the details.

Thanking you,
P. Rajesh
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    RAHUL MALIK
    from Mumbai, Maharashtra
    Feb 5, 2008
    Resolved
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    Resolved

    hi i m Rahul Malik & working in Anand Rathi. I have applied my credit card near about last 2 months ago but there is no responce. now when i call in their coustomner care they told me that my c. card has been declined. but they no give me any reason.
    Aug 13, 2020
    Complaint marked as Resolved 
    we had an amount of 61, 698 on 19/7/2008
    we need to convert it into emi
    need some information on it
    let us kno abt bill payment
    I have issued a Chq. no. 263616 in the month of Oct.08 to ICICI bank against my credit card payment & this cheque got cleared 4m my account on 11.12.08 but total outstanding is still not reduced 4m my acoount. Kindly confirm me what to do & where should i do ?

    I have lost my pin no. & i m trying to contact with customer care no. they are asking for pin no. which i m not having.

    Call me after 23.02.09

    Waiting for ur call

    Sunil Bhatia
    [protected]
    Dear Sir/Madam
    Please Check my Credit Card Status
    My Contact Number [protected]
    My credit card No is[protected]. My card was blocked for the last 3 months and debited Rs.500+ST, as over limit charge. But the outstanding amount was due to EMI of ICICI Lombard. I had sent a letter to you thru' ICICI Bank, Trivandrum Main Branch and saw no response. Now my card has a credit balance of Rs.979/- But I couldn't operate the card because the card was blocked. So I request you to revoke the card and recredit the excess amount debitted from my card at the earliest.

    Thanking you

    Rajan.K.P.

    application for icici credit card — non issue/non furnishing of status of application

    i had applied for fresh card after loss of preveious am. exp. card .aplication dated 31/05/09 online for am. exp. gold ref no i[protected] no detils beng given pl help
    i have tilldate not recieved the new replacement card.
    I would like to apply for change of address So, you send me postal address of head office which is at Mumbai. and tell us what's the processor to change of address
    Closing of credit card
    Closing credit card
    Dear Sir/Madam,
    I have used my credit card 3 month back[protected] but my card is rejected and
    i got sms from icici bank "your credit card is withheld due to security reason"
    My credit card no. is [protected]

    Till now I dont have any letter form bank. Please help in this regard to release my card.

    Pl. let me know the stats immediately by email

    thanks & regards
    praful (cell no.[protected])
    i have usedmy credit card today 27/01/2010 but my card is do not honoured

    pl let me know the status immediately by email my credit card no.is[protected]
    my credit card is sending message that your c.card is declined.Then how can I get a bill of Rs.110=00 if there is no use of my card by me? My c.card no.is [protected].
    hi i m noel salvi & working in psalms communication. I have applied my credit card near about last 2 months ago but there is no response.
    first flight courier person contacted me for delivering my credit card on 13/11/10.i told him that there is no one at home and shall be back by 4 or 5 PM .So far I have not got the card.
    Wing commander V V Rao
    Mobile [protected].
    My husband's credit card No is [protected]. Its long since we used the credit card, recently on verifing the status we found that the card has been blocked . Can we know the next steps to activate it.

    contact no. [protected]

    Mrs. Shajendran
    Hi I am Sanjay sharma with credit card no.[protected], which is expiring soon.How can i revise it?My corrospondence address is also wrong.So guide me.
    sanjay sharma
    [protected]
    [protected]@gmail.com

    ICICI Bank Credit Card — ICICI BANK CREDIT CARD HELP

    This issue is regarding my credit card no [protected].
    I am a customer of icicibank and holding one saving account,one Personal Loan and one credit card.
    I am using all the services for last 3-4 years.9-10 months back service center called me and said that if you want we can convert your card amount in EMI and i agreed and converted it in 24 EMI's, she told me that we will send you all the details at your postal address and also told me about the EMI.
    I didn't get any statement having details of my card to EMI conversion after that.The only thing was the sms alert which give me the last date of payment.My EMI date is not Fixed , some times its 1,2,3,4,5 ..........i only got the knowledge of EMI and DATE from sms alert.In September/October due to ayodya verdict government has stopped all the bulk sms and i didn't get alert for the paymet.i was not getting any statement for the EMI and as result i didn't get date of payment and payment was delayed.

    ICICI BANK charged 700 Rs as late fees. I called the customer care and executive told me that we did not send statement of EMI conversion. I tried to get reversal of that amount but they give execuse like you have shift your home , we are sending all statements,Your card hass been blocked which is false. Neither i shift my home nor i am was geeting statement till october 2010. I am only paying my EMI and ICICI Bank charging late payment fee every month.

    I dont have problem to pay EMI's but i do not want unnecessary amount to pay which not my fault.

    Kindly Suggest.
    Rajeev Saini
    D-175 Sec 27 Noida
    [protected]
    Hi,

    We have made a note of your credit card number and we'll get back to you at the earliest.

    Regards,
    ICICI Bank Customer Service Team.
    Dear All,

    I wish to inform you that i had applied for a credit card ( Titanium ) on line and filled in the necessary details for processing my application. However, before i could fill in my financial details as well as nominee details, the application went through and i had also received the Reference No.:[protected]. with the unfilled details.

    Kindly advise me how to fill in the details if required to be furnished and send me the application by mail for furnishing the balance of the application.


    Thanking you,

    Yours truly,

    Sudhakar Raju B
    dear sir/madom

    i hav applied for ICICI Bank credt card my application reference no is[protected], DOB:- 05/08/1984, mobile No- [protected] i got a verification more than 2 times in both phone and residence but till now i am not getting any card. also i want to know the status. please mail to me as soon as plosibel.

    thank
    Dear Sir/Ma'am,


    Please solve the all query to the all customer, They would be pray for you.


    Thanks & Regards

    Mr.Khan
    Hi Mr/Ms.,

    I have applied for icici credit card in online but i forgot to note the application number. But i am having the application reffernce number[protected] and my DOB is 02/01/1989, phone number:[protected] name is Dinesh babu mannu. Let me know the status of my credit card or help me to close the credit card application. They are not telling the status at all.

    Regards,
    Dinesh.
    I am the icici credit holder since the last four month i have not received my bill inspite of regular followups/mails/sms my name is Devki nandan mobile no is [protected] and mail id is [protected]@gmail.com till june30 i was also holding a mail id of devki.[protected]@itchotels.in which is not operations now. last three month i am paying my bills on adoc bases. request if some one can look into.
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      R
      RAVI Raj chawla
      from Delhi, Delhi
      Feb 4, 2008
      Resolved
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      Dear SIR,
      Ihave a credit card number[protected]
      we have used 9000 rupees with the card and paid in time with the other charges
      I have broken the car and put in the drop box in atm centreI have also sent a aletter to the bank regarding caancellaation of the saame card.
      aagaain I have received the statement thaat I have to pay 947 rupees more.SIR,now how and why should I Pay more I am a small employee.
      please look after my compalintand send me a letter otherwise your bank stafaf will call me 20 times in a day and harass me
      thanks
      Ravi Raj chawla
      m47a street number 5
      new mahavir nagar
      new delhi=110018
      ph-[protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      Sir/Madam,
      I have credit card no[protected], for which I am a defaulter always for not paying BILL ON TIME as a result i have to bear with the unnecessary harrasement and all because i dont get my bills on time and just some SMS time and again on my mobile...........................
      Please treat this complaint on priority and CANCEL THE CARD-telling me the full and final payment to be maid against the card.
      Thanks & regards
      Dharminder Sethi
      C5C/29A
      Janak Puri
      New Delhi-58
      [protected]
      HI ! MY NAME IS ROSHAN AND I HAVE APPLIED FOR AN ICICI CREDIT CARD .AND I GOT A CALL FROM THE BANK AND THEY ASKED ME ABOUT MY TELEPHONE BILL AND CELL PHONE BILL.AND THEN I GAVE MY TELPHONE BILLS CA NUMBER.AFTER AN HOURS TIME I RECEVIED A MESSAGE ON MY CELL PHONE STATING YOU NEXT BILL WILL BE DR FROM CREDIT CARD..I WAS SHOKED ..ON THE CALL I ASKED THE REPRESENTATIVE WHETER ANY MONEY WILL BE DUDUCTED FROM MY CARD OR SOMETHING BUT HE WAS LIKE NO I AM JUST TAKING THIS FOR PROOF AND ALL ..WHAT THE HELL IS THIS ICICI ... "BILL AANE SE PHLE HI MAR RAHE HO "

      ROSHAN
      [protected]
      HI ! MY NAME IS ROSHAN AND I HAVE APPLIED FOR AN ICICI CREDIT CARD .AND I GOT A CALL FROM THE BANK AND THEY ASKED ME ABOUT MY TELEPHONE BILL AND CELL PHONE BILL.AND THEN I GAVE MY TELPHONE BILLS CA NUMBER.AFTER AN HOURS TIME I RECEVIED A MESSAGE ON MY CELL PHONE STATING YOU NEXT BILL WILL BE DR FROM CREDIT CARD..I WAS SHOKED ..ON THE CALL I ASKED THE REPRESENTATIVE WHETER ANY MONEY WILL BE DUDUCTED FROM MY CARD OR SOMETHING BUT HE WAS LIKE NO I AM JUST TAKING THIS FOR PROOF AND ALL ..WHAT THE HELL IS THIS ICICI ... "BILL AANE SE PHLE HI MAR RAHE HO "
      Dear Card provider,
      I am using your credit card no [protected]. But I have not received the bill till now.
      Please send it immediately, so that I can make the payment on time.
      Thanks
      Regards
      Malay Rana
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        N
        Naseem Ahmed
        from Delhi, Delhi
        Feb 4, 2008
        Resolved
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        I am Naseem Ahmed and I have a Salary Account[protected] with ICICI Bank for the past 1.6 years. I have received the shock of my life today.

        Your bank has debited all the money from my account and it shows a balance of Rs:19,493/- without any intimation and I would like to bring to your notice that I had called up your customer Care department to ask them and they said that its against your credit card bill.

        Well Did I authorize you to access my account? Why was it done without my authorization? Does your Bank know what discrepancies I am having with the Credit Card department? I had gone down to the bank to discuss the credit bills I was receiving and they told me to complain to the Phone Banking department as they are a different ENTITY..!! So, how could ICICI give the credit card department the authority to access my account? I am hereby serving this as a notice that I would not like to be a part of such unprofessional Bank or have anything to do with them.

        I had made several complains to the Credit card department for the wrong bills and corrected them but there was no action taken from their end for which I had stopped the payments and was waiting to settle with the Credit Card Department and finish off but with this having happened I will NOT MAKE PAYMENTS.

        I also have loan going on with your bank why don’t you go and check if there ever has been a delay in the EMI? Code of the Loan is LPDEL[protected], but now the EMI for the same will be dropped because of this suspension of my account.

        Please take this as a Notice from my side that I do not wish to be a part of this Bank anymore. My account number ********7873 close the account and DO NOT EXPECT any payments till the credit card issue is not resolved.

        Bank Account #[protected]
        Credit card # [protected]
        Personal Loan # LPDEL[protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        I completely agree that ICICI Bank especially the credit card department is the worst nightmare.
        i wouldn't be surprised if the call centre people would have called you pretending to call from a local police station and they have a warrant in your name. This is a common mal practice done by Icici collection agencies.
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          D
          Dr. om prakash singh
          from Chandigarh, Chandigarh
          Feb 3, 2008
          Resolved
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          To
          The manager
          Icici personal loan

          Dear sir,

          i am Omprakash Singh from Ferozepur (Pb), working as Veterinary Doctor in Nestle India Ltd. Moga (Pb).,, i was applied for the personal loan with icici bank in Bhatinda,, in 1st week of Jan. 08, the concern executive (DAS Associates Ferozepur Mr. Deepak Singla:[protected] said with in one week you can get the loan
          , i am also agreed, 15days back that executive called your loan got approval you should give 18 cheque leafs with sign, i have done all the formalities , after nobody didnt responce, i repeatedly contacted concerned executive but he is just passing the time,, now also he said give me one day you will get the money ,, its 15 days over ,, i dont know what icici peoples doing when i get the loan ,, iff its possible or not,, they will return my cheque or not???????????????? otherwise please be ready for litigation.
          thank you.
          aplication/reference no: 59017455


          thanks and regards
          Omprakash Singh
          Mob.[protected].
          Aug 13, 2020
          Complaint marked as Resolved 

          Personal Loan — delay in loan

          Dear Sir,
          I have applied a personnal loan in your ICICI Bank ltd, Patiala Branch. There are already two personnel loans in my name viz.
          1. LPPAT[protected] for Rs.1, 00, 000/- with 48 EMI’s Rs.2, 990/- (Paid 10)
          2. LPPAT[protected] for Rs. 1, 00, 000/- with 24 EMI’s Rs.4, 972/- (Paid4)
          I was in need of meony for domestic reason. So I visited your bank and asked about more personnel loan. Then the Loan Manager concerned assured me the bank, on the basis of my traks, can give me Rs.2, 52, 000/- out of which I could made repament of above two loans and can have More than Rs. 52, 000/- extra. I handed over the signatured photocopies of
          1. PAN
          2. Residence proof (Ration Card)
          3. Identity card
          4. Photo (snap) of self
          I am a a regular employee of Punjab State Electricity Board, Patiala. Earning Rs. 19691/- as Gross Salary and my net salary is Rs. 14718/-
          I was assured that within four days My loan will be disbursed. After one week I again visited the Bank. Again I was told that In FI my residential status was negative. Actually we all were out of city for four days because of the death of my Mother in law. When I told them the fact they said that within next two days my loan will be cleared but still I got no resposne.
          Please do the needfull.

          i.c.i.c.i. — parsonal loan

          sir my personal loan a/c/is LPJA[protected],
          SIR iam complite pay my loan amount[protected] but my ecs is not stop . so please you contact me my contact no. is 0-[protected] and my n

          Personal Loan — mental toture to a depressed & heart patient

          Dera sir/madam,
          i took a loan of rs.31, 000.00 from ge money.a paid few installments, but due to bad health i was unable to work due to which i cant work and was unable to pay money.But now Mr.Parshant, your recovery agent is puttingpressure on me and even he declared me fraud in sms to me, and over all misbehaved my mother., which is a limite., In I will be forced to harrassment, if some thing happens mr.parshant & ge money will be only responsible for it.i am ready to the instllments from 2009 onwards.
          my id is [protected].
          vipan
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            M
            Meenal Kulkarni
            Feb 3, 2008
            Resolved
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            Resolved

            I hold a savings account with ICICI for the past seven years. I do not have any credit card linked with this account. Recently I have two fraudulent transactions on my account worth Rs. 10570 and Rs. 880. When I called the customer service rep, after so many phone calls and a long wait, he told me that my account has been "wrongly" linked to another credit card holder and it seems that that person is withdrawing money from my account. My God, I am almost shattered by this response. What a security breach! I have decided to close my account. The bank has not emailed me, there is no way we can reach the account managers, and the call keeps getting routed from one customer service rep to another. I hope I get my hard earned money back which I had saved for so long.
            Aug 13, 2020
            Complaint marked as Resolved 

            ICICI Bank — Unauthorised transaction by Bank in saving account

            I am a saving account holder with ICICI BANK LTD.
            And I also hold a credit card of ICICI which has no linkage with my saving account.
            Due my personal problems I could not make payment for due payment of my credit card account.
            On one day suddenly ICICI Bank without my consense/authorosation withdraw tha amount from my saving account and this amount is not refelecting any of trsanction of my saving account.
            This is a clearly unauthorised acess to my saving account. Due to non-ethical act of ICICI bank I am facing lots of problems as I was having only this money with me to survive for whole month.

            Please help me .
            Dear Gurmeet,

            We apologise for the inconvenience caused.

            Please write to us with your contact details and account number at [protected]@icicibank.com (Subject line: UID 225076). We'll contact you and work to address your issue.

            Regards,
            ICICI Customer Service Team.
            ICICI service team. You can just do stupid and then say sorry.
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              M
              Manas Mishra
              from Mumbai, Maharashtra
              Feb 3, 2008
              Resolved
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              Resolved

              I recently moved out of the country and still wanted to use the credit card which ICICI gave me. It was an international card. I wanted the communication address to be changed in order to receive them at my home and not where I was living before I flew out.

              ICICI bank refused to change my address indicating the area is not serviceable. I told them that I get all my communications from all other cards at this address. If ICICI bank is not able to service, it should be done to keep a customer's interest. However, they refused to buldge and I was forced to cancel my card.

              I had been a HNI for the bank and this is my state. I would urge this complain to be taken up and the credit card department of the bank be forced to provide a resolution.

              Thanks
              Aug 13, 2020
              Complaint marked as Resolved 
              Sir

              Sub: Requesting for changing of address of credit card statment.
              Ref: Credit Card No:[protected], GKS Narayanamurthy

              My Present Address is: Shriram Transport Finance Co.LTd
              Plot No.2, Sector-3, Second Floor
              Opp: Girijan Bhavan, M V P Double Road
              M V P COlony, Visakhapatnam-17
              Ph No:2730332, [protected]
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                V
                Vijay Kundu
                from Delhi, Delhi
                Feb 1, 2008
                Resolved
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                Resolved

                Hi Sir,

                I am a Software Engineer and working i Gurgaon. I applied for ICICI Demat accont on 2nd Jan 2008 and it has been more than a month and i have no clue what is happening with my application for Demat Account. For demat account opening, i contacted Mr Sanjeev Verma (who is working as a Senior Sales Manager in ICICI) and he sent a sales guy named "Pradeep". I had handed over all the required documents - Salary slip, cheque of Rs 250 etc to that guy on the same day. After that i contacted Pradeep several no of times (more than 4-5) regarding my application status but didn't get any answer for the same. Then, i contacted Mr Verma 4-5 times but he also didn't gave any satisfactory answer. right now, i am completely lost what is happening with my application. Even these two guys are not ready to give me my application id or some other reference no so that i go and contact any other ICICI person.

                Please can somebody help me on this.

                Thanks
                Vijay
                Aug 13, 2020
                Complaint marked as Resolved 
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                  T
                  T K PARAMESHWARAN
                  from Delhi, Delhi
                  Feb 1, 2008
                  Resolved
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                  Resolved

                  I AM A CREDIT CARD HOLDER ( C.C NO. [protected], TAKEN A CASH LOAN AGAINST MY CARD FOR RS. 35000/- AND THE OUTSTANDING BALANCE ON[protected] IS 24,621. 42. IN DECEMBER, 2007, I PAID RS. 30 000/- TO CLOSE MY LOAN BY CHARGING PRE PENALITY AND OTHER CHARGE IF ANY.
                  BUT THEY SENT ANOTHER BILL IN JAN 2008 SHOWING RS. 25, 4912. 11 MORE DUES WHICH IS ILLEGAL. THEY SHOULD HAVE DEBIT THE BALANCE AMOUNT AFTER ADJUSTING THE OUTSTANDING DUES TO MY C CARD.
                  IF YOU ARE NOT IN A MOOD TO HELP THE CUSTEMER THEN I COMPEL TO CLIOSE MY CARD.

                  T K PARAMESHWARAN,
                  C-261, EASTEND APARTMENTS,
                  DELHI-110096, INDIA
                  [protected](MOB.)
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    C
                    charles024
                    from Lucknow, Uttar Pradesh
                    Feb 1, 2008
                    Resolved
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                    Resolved

                    sir,

                    my name is charles raj i recieve an statement from your bank that was the last one of my transaction that was higher than i used. i bought a electronics item and filled petrol first for 500 then 400,which was 2990,i have payed first 1000,then1525,then1000.but the last bill which has come was 970 why more of 500 hundred rupees.please check statement again. thank you.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    ICICI — OVERBILLING

                    Please refer my earlier complaints filed on 17sept confirmation code137ab and 18sept code beingdd78d.no action has been taken by the company.i was holding icici card no [protected] on its own initiative the bank decided to upgrade the old card and gave me a new card[protected]. as per the banks instructions i destroyed the old card and deposited the same. i now find i am billed some 14, 000rs for a card which i have never used. i have tried to explain this to your customer care but to no avail.if the card has been used please provide the details on my e - mail ID.YOUR VERBAL HARASSMENT IF IT CONTINUES WILL FORCE ME TO TAKE YOU TO THE CONSUMER COURT.

                    ICI Credit Card — without any purchasing bill

                    Dear Sir
                    I have a credit card of ICICI bank and saving a/c also.I had not purchase from credit card but they had raise bill 17000/00(sevent thousand) .when i told them about bill then they have deduct as same amount from my saving account and blocked my credit card.


                    after that i am requesting them that why you can deduct this amount but they don't give any responce.

                    so i want to recover my money which they deduct from my account without any purchasing.
                    thanks
                    kanchan kumar jha
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                      H
                      Harsh Kumar Sharma
                      from Jalna, Maharashtra
                      Feb 1, 2008
                      Resolved
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                      Resolved

                      In the month of Oct.2007 I paid a cheque (on 3.10.07) which was about 990- less than the purchase made by me earlier.I was late by about 12 days in making the balance payment in the next bill.Then this amount swelled to RS.1834- which I paid by cheque no.196516 and prosted against such a severe punishment which included fine as well as interest .In response to this protest in the bill issued on 19.12.07 Rs.843.88 were reversed i.e.I ultimately paid 1834-843.88=990 i.e. the sum I was supposed to pay.Now I have received bill dated 19.1.08 where all those charges have been reimposed and again I am required to pay 1833.88.What is this?It is disgusting.Please correct the bill.Such happenings raise doubts about integrity of bank.It appears the stories we hear about foreign banks are mostly true and they take customers for a ride .Unsuspecting customers must be suffering a lot.So I call upon you to clear this mess once for all.Harsh Sharma credit card no.[protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        A
                        Aritra Kumar Misra
                        from Kolkata, West Bengal
                        Feb 1, 2008
                        Resolved
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                        I hold an ICICI gold credit card.I was on a trip to USA and on returning to India found to my dismay that 71,229.93 rupees has been charged on my credit card.The statement suggests that payment was done to 'ESeva'.
                        Quite obviously,I have blocked the card by calling up the helpdesk/customer service immediately.
                        The worst part of this episode is that I have never used this credit card in my life.Nor have I ever shared any piece of information on this card to anyone.
                        Goinf by a few of the copmplaints out here,its quite obvious that this has been done from within ICICI.My card number ends with 9002.Most of the other people who has lodged a complaint also has card numbers ending with similar digits.
                        I have raised a dispute with the bank[protected] and have also lodged a FIR with the police on this issue.
                        I have no idea how to approach this situation.Can anyone suggest me anything?
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I am using ICICI cradit card for last 6-7 years. Last month, ICICI has tranfered all my points to imint card without permission. When going through the imint site, I have not found suffecient outlet in Pune & PCMC area where I can reedem these points. The few outlets mentioned are unknown to me. I have requested ICICI to transfer all the points back to my credit card. But they have not shwon any interest.
                        I am holding ICICI credit card no [protected], In which i found froud transaction. Some one done online transaction through my credit card of Bharti cellular ltd dated on 7th Jun, 2009. Transactions mention below.

                        Transaction Details :

                        Card Number : [protected] - HABIBULLA KHAN

                        Date Ref. Number Transaction Details Transaction Amount
                        Domestic Transactions
                        12/06/2009 196221 CHEQUE PAYMENT RECEIVED, THANK YOU Rs. 5, 000.00(CR)
                        07/06/2009 74568229159000578033097 BHARTI CELLULAR LTD Rs. 3, 400.00(DR)
                        07/06/2009 74568229159000578025531 BHARTI CELLULAR LTD Rs. 5, 000.00(DR)
                        07/06/2009 74568229159000578033055 BHARTI CELLULAR LTD Rs. 2, 688.00(DR)
                        07/06/2009 74568229159000578033089 BHARTI CELLULAR LTD Rs. 5, 000.00(DR)
                        07/06/2009 74568229159000578033071 BHARTI CELLULAR LTD Rs. 8, 000.00(DR)
                        07/06/2009 74568229159000578025549 BHARTI CELLULAR LTD Rs. 5, 700.00(DR)
                        07/06/2009 74568229159000578025556 BHARTI CELLULAR LTD Rs. 5, 000.00(DR)
                        07/06/2009 74568229159000578033063 BHARTI CELLULAR LTD Rs. 4, 200.00(DR)
                        06/06/2009 74477489158014383727497 ICVBP IPRUODAY Rs. 10, 000.00(DR)
                        31/05/2009 74332749152915157011702 ROOPAM CLOTH CENTRE Rs. 250.00(DR)



                        Sir Plz help me in this credit card fraud matter asap.

                        Regards

                        Habibulla Khan
                        [protected]
                        this is not correct on card .
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                          shekar Mani
                          from Bengaluru, Karnataka
                          Jan 31, 2008
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                          Dear All,
                          My Salary Account[protected] has been liened against my ICICI Credit overdue paayment.
                          I want to know how they can take the money in my Salary account without my authorization?

                          I call the ICICI Credit card concerned person and he is always busy? how i do i settle the account without siscussion.

                          ICICI is acting highhandedly and using arm twisting tatics and thier Customer care Manager reply's mail as though he is a robot ,answers not relevent to the quiries that i have raised.

                          regards,
                          shekar Mani
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Hello Sir/Madam,

                          As I am holding ICICI bank saving account from July
                          2006 to till date and If you check my full bank statements, it is very clean and never get delayed to pay my pending.
                          But due to some family health issues this time I had requested to ICICI customer care guys, I am in my village so it will be late for me and I am ready to pay late interest charges for that duration to my ICICI credit card that guy told, OK fine.

                          Now after coming back, I found that my ICICI saving account has been blocked without any information, even each and every call I have picked and answered and checked my all mails as well and even while discussing about my late credit card payment, they didn't inform me also.

                          Now I requested so many times to ICICI asst. manager
                          of ICICI bank, Bangalore and told about my situation, I will pay it in coming 2-3 months as I am in problem, then firstly his behaviour was very rude and treating me like I am a thief and he told me, you have to pay full amount otherwise they will remain block the saving account.

                          Here I am very disappointed with the ICICI customer treating service and losing the respect of ICICI Bank.

                          As per policy, he can block the credit card but there should be some kind of acknowledgement before blocking the saving account. so that based on my condition I can arrange/settle the credit card amount.
                          But in my case he didn't follow any policy and I didn't get any saving account blocking information and as of now I am in very critical situation.

                          Please unblock my ICICI saving account, so that I can pay my remaining ICICI credit card pending and properly manage my family health issues as well which is first priority for me.

                          As being a privilege customer for ICICI bank, at least I can expect this request to full.

                          LoOKing for your customer support and respecting ICICI's customer service.

                          Please call me @ [protected]
                          my credit card number is: Card Number : 5239 XXXX XXXX 8004 -
                          Name: SATYA PRAKASH P


                          Thanks,
                          Satya
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                            DEBESH P KANUNGO
                            from Patna, Bihar
                            Jan 31, 2008
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                            [protected] payment received by icici credit card on 15 jan08 as per the MR sent to me online.
                            Your out sourced agent entered my office on17jan08 ,time of entry n his signature too recorded at security. he had shown a defaulter list,in which my name was written. i was shocked before my colleauges n shown him the online money receipt.
                            On enquiry,collection agent told me that one Mr Premjit Patnaik of ICICI CREDIT CARD HEAD BHUBANESWAR ,HAS GIVEN THE LIST.

                            IS IT TOLERABLE?IT HAS HAPPENED DUE TO CARELESSNESS OR IT IS DELIBERATE.None is serious in ICICI BUT PAID FOR.

                            IF ICICI RUNNING SHORT OF MONEY,WE ARE HERE TO HELP N DONATE. I AM SERIOUS N TELLING THIS BECAUSE WE THE PUBLIC DO IT ALWAYS IN INDIA.

                            RGDS

                            DEBESH P KANUNGO
                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              Peter D. Alhat
                              from Delhi, Delhi
                              Jan 31, 2008
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                              My ICICI Bank VISA card was misplaced/lost in the month of May' 07 when I was posted at Mumbai the same was informed to CustomerCare Dept. with the instructions to block my credit card.Since then I'm not not using the credit card for any purchases/cash withdrawal. Presently I'm posted in Assam.On 22nd Jan'08, an amount of Rs.24,758.00 has been debited from my ICICI account without any transactions from my side.After several calls to Customer Care Dept. I have not been given any reason for deduction of the amount from my account. This is heartburn for me & created lot of mental tention.Kindly suggest.
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              icici visa bank credit card — undue charges

                              on my credit card the bank is just charging the late payment charges and service tax thereon, even though they are not giving any service like bill pay etc., from last six months. even i have sent them a sms to cancell my cards if they r not in a position to pay or give service requested to them. I have never used PIN no. and without that they are not taking any complaint on their service number.
                              I received ICICI bank credit card 8 months back with 50 thousand credit limit and 500 rupees annual fees
                              Later i was not in the station for almost 6 months and i could not able to pay the annual fees, they bloked the card in next 2 months still iam getting the SMS for annula fees every month after 6 month the annual fees came to 2000 rupees with interest once i reached the station i called ICICI customer care i requested them to wavied of the interest, they refused to waive off full interest and only 500 rupees wavied off i paid 1652 rupees
                              i lost 1653.00 without using credit card single time and i dont understand how they are putting interest for blocked card.
                              Now i paid 1653 rupees and i raise the request for cancellation of card.

                              Worst experience with ICICI credit card and want to fill complaint aganist them please help me out.

                              I can be reached for below mail address
                              Prashanth
                              [protected]@yahoo.co.in
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                                Kalpana
                                from Chennai, Tamil Nadu
                                Jan 30, 2008
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                                Dear Sir,
                                I'm Kalpana & mY card no is [protected].

                                I lost my card in BTM , Bangalore area on Sep18th '07 & On 19th I had complaint to ICICI customer care and the same day your ICICI person traced the person transacted Sheela in Devendra telecom, Bangalore and he + Devendra telecom made her to pay the bills of 9690 + 170Rs. They had put me also in the concall & made clear. Then he told me that he will scrap my card & since she paid the amount, there is no need for me to pay the amount again & even told me, if you want you can complaint to police. I asked him should I pay this money in future ? He confirmed me that there is no need to pay. He will take care.
                                But again & again in my statements, you are asking me to pay the amount. When I believe ICICI & ask for further procedures, he confirmed me, nothing to woory & no need to pay the money.
                                Why to pay 2 times for one transaction.

                                Even they could train their people to guide others >>>>>>> Unecesarily i got that card I beleive. Torturing day & night. You have more complaints to look into. But treat this also important. By all these you are loosing your name & customers at end
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                My credit card [protected] was lost on 11.12.2010. Hence, I request you to freeze any transaction of my card immediately and I also request to issue a new credit card at the earliest for my future transaction.
                                Thanking you,

                                Yours faithfully,

                                K.BASKAR
                                [protected]
                                my credit [protected] was lost please issue new credit card my mobile no [protected]
                                my name is harvinder kaur and i hav lostm my credit card and have made several complaints to get a new card, but no responce from the company side, , , i have never seen such a poor responce.
                                it is a big bazar credit card-[protected], , , harvinder kaur ku-98 pitampura [protected], [protected]
                                cust id 4992916
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                                  nitesh chhibber
                                  from Delhi, Delhi
                                  Jan 29, 2008
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                                  This is in regards to the pre approved personal loan(Ref No.[protected] which was given to me for 1.48K and i applied for it through one of your DSA's(Manoj Kumar #[protected]) almost one n a half month back and I submitted all the required documents along with the no. of cheques required.I was informed that i would be only sanctioned Rs80000 instead 1.48K as I already had a loan with the bank.So I was asked to give them new cheques with the diiferent EMI amount and I again gave them new cheques along with a signature verification letter as requested by them.It has been more than 3 weeks that I have submitted those documents and I m still awaiting for the draft.I have got no clues that what exactly is going on at you backend and being a customer I am now scared as I have submitted all my confidential documents along with my signatures and cheques.I spoke with Mr Rai at Jhandewalan office (#[protected]and the response i got was that 4 of my cheques which I submitted lately have been lost and the remaining 4 cheques which i submitted for the first time will be returned to me by 24th Jan'08.We have reached 29th and I m still clueless about my cheques and the other documents.
                                  So it is my humble request to you that kindly look into it at the earliest and give me a reply on this asap.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  ICICI Bank — Documents of the Personal loan

                                  Dear Sir,

                                  I have not received my Personal loan documents from the bank.
                                  The Ref no. -->[protected]
                                  The documents should have reached to me in last month of 15th March 2008 but till now I have not received any documents from the overnite courier services.

                                  ICICI Bank — NOT RECEIVED THE MY COVER

                                  VIDE AWB No "[protected]" This consignment cover was yet to be not received
                                  the ICICI bank was sent one important documnet in that cover
                                  pls confirm the document present status

                                  thanking you,

                                  veerabhadram.k

                                  ICICI Bank — NOT RECEIVED DOCUMENTS

                                  BASED ON MY REQUEST ICICI BANK HAD SENT A IMPORTANT DOCUMENTS TO ME ON 29.9.08 THROUGH ELBEE COURIER VIDE THEIR DOCKET NO[protected] . THE SAME WAS NOT DELIVERED TO ME TILL 13.10.08. AFTER VIGOROUS FOLLOW UP WITH ELBEE I CAME TO KNOW THAT PACK WAS LYING AT THEIR BALLYGUNGE BRANCH UNDER KOLKATA. ON 11.9.08 I TALKED TO THEM AND THE HAD PROMISED TO DELIVER THE SAME ON 13.9.08. THE ENTIRE DAY I WAS WAITED FOR THEM AND IN THE EVENING AGAIN I TALKED TO THEM OVER PHONE AND THEY CLEARLY TOLD ME THAT THEY ARE NOT ABLE TO SAY WHEN THE PACKED WILL BE DELIVERED. THEIR BALLYGUNGE OFFICE TEL NO[protected] / 75 PERSON CONCERN IS SUDIPTA.

                                  I WOULD REQUEST YOU TO TAKE SERIOUS ACTION AGAINST THEM FOR SUCH BEHAVIOUS.

                                  THANKS

                                  NITISH GHOSH

                                  ICICI — Loan Documents Not Received

                                  My name is Kunal Mehta, i am having housing loan with ICICI Nagpur Civil Lines branch. We applied for the loan in April 2008 and have been paying our EMI by direct debit for one year now. The home loan documents were supposed to reach our Mumbai address and as yet after a year, have not.

                                  I still dont have my 11 digit home loan number. The only official letter from ICICI is the loan approval letter dated 28th April 2008 is all i have. I have sent several mails to concerned people but still no action has been taken. The people whom who are supposed to communicate with either get transferred or leave their jobs and hence we have start all over again being an NRI this becomes extremely difficult for us. When we give a call we are told send them an email and then there is no reply.

                                  For all the name that the bank has, its customer service is unfortunately the low point against the bank's name.

                                  Please help
                                  Dear Mr. Mehta,

                                  We will be happy to help you. Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – home loan’ as the subject line. Request you to provide your full name and contact details.

                                  Regards,

                                  Nazia Sayeed
                                  Office of the Nodal Officer
                                  ICICI Bank

                                  ICICI Bank Personal loan — awaiting for my PF from past 3 yrs.

                                  My empl details are given below

                                  Employee Code : C 7616

                                  Employee Name : Ranjan Kharkar

                                  Father’s Name : Sunil Kharkar

                                  PF A/C No. : DL/17403/7520

                                  D.O.J. : 01.07.2004

                                  D.O.L. : 28.02.2005

                                  Reason of Leaving : Resigned

                                  i have couriered my PF withdrawal form to Team HR 3 times but still its pending, every time team HR employee gives assurance that they will clear but still they have not done the same. every time i got false commitment from Tear HR plz help me in this matter, please help me in this matter my contact no [protected]

                                  ICICI Bank / Personal Loan — STATUS OF PF

                                  I have allredy applied for my PF but still there no sign of it.
                                  So I wanted to know the status of my PF on urgent bases.

                                  Document — not received my document

                                  sir maine satna se pune, wakad ke liye coureier kiya tha 28.07.2009 ko jiska rasid no.55376539 hai.lekin ye document bombay me so kar raha hai .please sir mera document mere satna m.p address sandeep soni h/o brajraj singh ward no 22 krishna nagar satna me send kare mai 22 din se paresan hoon lekin apke taraf se koi response nahi aa raha hai.satna corier service wale ne mughe 20 din tak bahoot paresan kiya aur mera document nahi mile to mai comlain karoonga.its a very important document please mera document send karein earlier.mobile no.[protected], [protected], [protected] .mai document lene pune se satna aa gai hain aur corier wale ne 20 din tak chakar lagwaya hai.
                                  MY LOAN ACCOUNT NO IS LPCAL[protected] .

                                  KINDLY SEND ME THE PERSONAL LOAN EMI SCHEDULE( WITH PRINCIPAL AND INTEREST AMOUNT ) IN MY EMAIL ID, ITS TOO URGENT.

                                  ICICI Bank — Loan matter

                                  Hello sir,

                                  My uncle took an loan of 1000000 from icici and he took my old parents to his
                                  confidence and as a result my parents gave our house as gurantee for his
                                  loan 5 yrs back.. Now he is doing defualt as he do not want to pay the loan
                                  n i m worried as my mom on whose name our house is named, is on dialsys. Her
                                  kidneys got failed in shock. I m only earning member of my family.. Still the
                                  bank has 9.5 lk of due amount.. In these circumstances what we can do... I
                                  have tried everything so that my uncle pay this off but he is confident that
                                  bank cant do anything to him, as our house is their as gurantee.. Please
                                  advise me...

                                  Thanks
                                  [protected]@gmail.com
                                  Hi,

                                  We have made a note of your e-mail address and we'll get in touch with you soon.

                                  Regards,
                                  ICICI Bank Customer Service Team.

                                  ICICI — not received the documents

                                  i have not received my medical card after 33 days
                                  Hi,

                                  Please write to us at [protected]@icicibank.com with your contact details. We shall get in touch with you soon to resolve the matter. Kindly refer "1225534" in the subject line.

                                  Regards,
                                  ICICI Bank Customer Service Team.
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                                    A
                                    Arunan Chandrasekaran
                                    from Delhi, Delhi
                                    Jan 27, 2008
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                                    Dear sir,

                                    I am holding a car loan with ICICI Bank. for this i have given ECS instruction for collecting the Installments. But on Jan 14th I have preclosed the loan. But the ICICI bank says the ECS instruction will not be withdrawn even if it is a pre closure.

                                    I need the solution of the same.

                                    Regards


                                    Arunan Chandrasekaran
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    MY LOAN ACCOUNT NO. IS [protected] I NEED MY LOAN TRACK ON MY MAIL PLS. SEND ME FAST
                                    YOURS ... SANDEEP KUMAR S/O SHRI BHAGWAN H NO.380 PANDIT DHARAMPAL MOHALLA TAJPUR KALAN DELHI-110036
                                    myloan account no. is LUDELXX5595 i need my loan track on my mail pls. send me fest

                                    your ...deepak sharma so shir R.S.Sharma H.no.B.23 SOUTH GANESH NAGER DELHI.110092
                                    We want Car loan Statement of Account bearing A/c No.LAN No. LAHYD[protected] Location : SECUNDERABAD. Name: SRI SAI TEJA PROJECTS (P) LTD.
                                    Address : 8570/2, KAYJEE MANSION RP ROAD, SECUNDERABAD.
                                    email Id : [protected]@yahoo.com
                                    I want Statement of Account for my car loan.Below I am giving details

                                    LAN NO. LAHYD[protected]
                                    Loxation : SECUNDERABAD.
                                    Name : SRI SAI TEJA PROJECTS (P) LTD
                                    Address : M/S Sri Sai Teja Projects (P) Ltd
                                    Kayjee Mansion, H.No. 8570/2,
                                    Rashtrapathi Road, Opp Automotive Manfacture,
                                    SECUNDERABAD-500003.
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                                      Dharmendra Manojbhai Desai
                                      from Surat, Gujarat
                                      Jan 27, 2008
                                      Resolved
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                                      Sub:Issued Adhon credit card used amount of Rs.7355.43 and we donot received any credit card and statement.

                                      Dear Sir / Madam

                                      I Dharmendra Desai husbund of MARILYN FRANCIS LOBO.



                                      She used ICICI Bank Credit Card NO:[protected] from Jan-2006 and we have not received March and April - 2007 credit card statement No:[protected] and after i personaly go to bank credit card department in june -2006 at Ahmedabad branch i received june statement and officer talk with me for issued another Adhon caredit card on Jan - 2006 who ussed Rs.7355.43 in March-2007 and this amount charged in this used credit card No:[protected] in March-2007 once again we not received March and April-2007 C.Card Statement and I asked Officer what is the nomber of another adhon credi card so answer is credit card no:[protected] and also i do not received any credit card and statement in this credit card no:[protected] upto till date 27-Jan -2008.

                                      And I and my Wife also compain ICICI Bank Credit card department in personaly and by email and Fax and customer care Phone calls also but department is some investigation officer cheacked out home, offices and after send email this is ok and result declaired infavour of Bank.

                                      So, Please help me and reverse this amount of Rs.7355.43 with interest charges , Service tax and another charges.

                                      And you required more any information please Call me :[protected] or by Email : dharm.desai.[protected]@gmail.com / [protected]@hotmail.com.

                                      Thanking you

                                      Yours truly

                                      Dharmendra Desai.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Some one from icici credit card is calling me and threatening me for some recovery on credit card. I got call from phone no[protected] and some girl was talking

                                      This card i do not use for more than year. it was given to me as free for life however icici charged annual fee which i refused to pay and thrown the card . There is not due on any trasaction etc.

                                      pl advise your collection agent accordingly or else i will take the matter to police.
                                      thanks for the icici card no
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                                        Vikas Goel
                                        from Delhi, Delhi
                                        Jan 24, 2008
                                        Resolved
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                                        We are the 44 officers with GOI and we opened our salary account with ICICI Bank,Pune Branch.

                                        While opening the acccounts the staff of ICICI told us that no surcharge will be levied on us while withdrawing money from ATM's of other bank through there club HP debit card but actually the charges were levied on us

                                        On contacting the Customer Care we were told that our account has not been extended such facility and they are just 'sorry' for miscommunication.

                                        Can you kindly guide us what to do in such situations as they are not honoring their commitment
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        It should be their responsibility, because the sales rep is ICICI and mistakes done by sales rep are mistakes done by ICICI. ICICI should be liable for all these mistakes.

                                        I have faced similar situations, where ICICI reps will say / promise anything to sale a card / account.
                                        I have faced similar situations, i'm planing to close my account
                                        I have also face similar problem...
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