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I AM HOLDING ICICI BANK CREDIT CARD SINCE 08/O5.MY CARD NO IS [protected]. NAME- J S MANJUNADH.
ICICI BANK OFFERED ME PERSONAL LOAN AGAINST MY CREDIT CARD LIMIT.THE LOAN WAS OFFERED TO ME IN LESS INTEREST BUT ACTUALLY WHEN I STARTED TO GET THE STATEMENT THE EMI MENTIONED WAS MORE THAN THE EXECUTIVE TOLD ME.MORE OVER WHEN I COMPLAINED TO CUSTOMERCARE ,THOSE PEOPLE ASSURED ME TO SOLVE THE PROBLEM BUT INSTEAD OF COMPLAINING REPEDELY I DID NOT GET THE SOLUTION FROM CUSTOMER CARE.
BECAUSE OF THAT I STOPPED THE PAYMENT AND I HAVE STOPPED USING THE CREDIT CARD ALSO.
2 MONTHS BACK SOMEONE FROM BANK CALLED ME AND TOLD ME TO PAY RS15000 FOR SETTLEMENT.THAT TIME I WAS READY TO PAY THAT AMOUNT BUT THE PERSON DIDNOT GET BACK TO ME.
MORE OVER WITHOUT GIVING ME ANY INTIMATION EVERYMONTH THEY ARE DEDUCTING MONEY FROM MY SAVING ACOUNT.SINCE I AM NOT MAINTAINING BALANCE IN THAT SAVING ACCOUNT ON THAT PARTICULAR DATE,THE CHEQUES ARE GETTING BOUNCED AND THEY ARE ADDING CHQ BOUNCING CHARGE EVERY MONTH IN MY STATEMENT.
THEY ARE ALSO ADDING LATE PAYMENT CHARGE AND INTEREST IN EVERYMONTH STATEMENT.BUT THEY ARE NOT DOING SETTLEMENT.
I WANT TO SOLVE THE ISSUE SOOMTHLY AS SOON AS POSSIBLE AS IT IS BECOMING A HEADACE TO ME AND I WANT TO SURRENDER THE CARD.
MY CONTACT NO-
MANJUNADH REDDY
MOB- [protected]
Un known Cheque Bounce charges every month even though not given cheques
To Date:19.12.07
The Manager
ICICI Bank Ltd
Hyderabad.
REF: LAN NO.LPHYD[protected],
NAME: N.SATISH KUMAR
Previously my salary credit account was with ICICI Bank, when I took personal loan, the installment amount paid through that a/c ,Later our company changed salary credit to other bank then onwards i started paying the amount personally to at your cash counters
I had paid all installments till date, it has been observed that in the statement every month
Your are charging ADR-Cheque Bounce charges, Over due charges Rs.200/- every month even though i have not given cheques and paying the installment amount in cash mode. when i asked your staff they told that these charges will be waive off at the time of last instalment payment,which accumulated to Rs.11000/-
I had struggled to pay installment amount however I had paid entire installment amount , now I am not in a position to pay overdue amount due to my personal financial problems
Hence I request you to waive off the entire overdue amount and issue me no due clearance certificate.
ICICI service relating personal loans are very bad, i applied for a preapproved loan online later no body bothered to come and collect the documents from me. I myself went to the bank and submitted the documents later after several days executive informs that internal check has rejected my loan with no reasons. really bad on a private bank perspectively i am ICICI customer from so many years and not a defaulter. Please if some one from ICICI reads this call me on [protected]
Aug 13, 2020
Complaint marked as Resolved
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R
RAJIV RANJAN
from New Delhi, Delhi
Personal — very good
Hi,
I am Rajeev, I have been see many compalints against FIsrt FLIGHT but friend i have very long exparience with FFCL that FFCL is very very good company in INDIA. Its Infrastructre is very large and its people is also very helpfull.
FFCL product Emotional Bond is very wonderfull product. its delivery and qulaity is very pure.
So, I hope FFCL is good, Reliable and speedest compay .
I HAD BEEN FORWARDED THE NAME OF GATI HOME PACKERS & MOVERS FROM JUST DIAL SERVICES ON MY QUERY.
Extremely poor services. Do not get carried away by all promises. All false. I am not sure if this is a part of the BIGGER GATI GROUP, THOUGH THEY ASSERTED SO. . I had booked my household items on 03rd of Jun for Delhi . I was promised it will be delivered in 3 days. Today is the 8th day and there is neither any sign of the items nor is any one owning up the responsibility and giving us the correct information.
My advice, GIVE THIS COMPANY A MISS . I AM ALSO ADVISING JUST DIAL TO DE-LIST THIS COMPANY FROM THEIR DATA BANK OR ELSE PEOPLE WILL LOSE FAITH IN EVEN JUST DIAL.
Respected Sir,
I kushal Sakunia from CSA,Marwari Para,Jharsuguda,Orissa had to complain about two person of ICICI bank Mumbai branch for continously abusing my dad on phone.The two person names are MR AKAASH PAWAR and MR VIVEK SHARMA.These two of them are continously abusing my dad on phone from two weeks and threatening us for something.
Actually a year before a person from ICICI Bank sambalpur branch came to my dad and requested him to open an account in his bank,as at that time no icici bank was situated at my place so my dad open a current account but recently a icici bank started at my place and therefore my dad call the same person who opened my dad's account to close it,as he wants to open a new current account at Jharsuguda Branch.But that person takes no action ,after that my dad sent a written letter to the bank to close the account but they neither did that, so now these two person (MR AKAASH PAWAR and MR VIVEK SHARMA) are abusing and threatening my dad to pay the charges.My dad had explain them everything that its not are faults , but they keep on using abusive language.
please help me...please tell me what should i do now.
Aug 13, 2020
Complaint marked as Resolved
View replies
W
Wasim Sayed
from Chennai, Tamil Nadu
I am Wasim Sayed, holding an ICICI bank salary account. I am going through a worst case problem where we can highlight what kind of irresponsibility we can expect from ICICI bank. I would request all people not to use ICICI bank accounts.
1 Dec 2008, 04:12 pm: I tried to do an ATM transaction from SBI ATM for Rs 19, 900, there were some connection issues with the bank's ATM, I didn’t receive the amount, instead a slip stating "unable to process" click here - http://www.hisaan.com/worst_customer_service/ICICI_SBI_ERROR_ATM_SLIP.jpg
Somebody could have put a board at the ATM Machine with a warning that there is a network issue????
1 Dec 2008, 04:24 pm: I received a message on my cell phone stating “Your Ac XXXXXX537022 is debited INR 19, 900.00 on 01 Dec. Info: NFS*CASH WDL*01-12-08*16:14:05. Total Avbl. Bal is INR 1, 890.00”
Look once again at the available balance and tell me how can I spend 8 days in 1, 890 Rs????
1 Dec 2008, 04:26 pm: I called ICICI customer service at[protected], I should rather say NON-CUSTOMER SERVICE, spoke with an agent he offered me to wait for 8 working days, I asked for an escalation and spoke with his supervisor “Mr. Cheeranjiv” even he said the same thing and promised a refund in the said time frame.
What is the reason ICICI spends money on such people????
1 Dec 2008, 04:55 pm: Mr. Cheeranjiv called me from[protected] and asked me to send an email with the scanned copy of the transaction slips to yashashree.[protected]@icicibank.com with the subject “KIND ATTNN : Mr. Cheeranjiv and Mr. Jagdish”.
What if I didn’t have had the money left to scan and even send an email????
1 Dec 2008, 06:46 pm: I sent an email with the scanned copy of the ATM slip as requested, Click here - http://www.hisaan.com/worst_customer_service/mail_sent_to_icicibank.JPG
2 Dec 2008, 10:00 am: I went to my bank branch in mindspace malad, to learn that the branch manager wasn’t present and spoke with Ms Sheetal Agarwal the Branch Operations Manager, the way she dealt with me I can understand that she wasn’t even worth being appointed as a Housekeeping staff, when I informed her she just kept on saying that ICICI is not at fault like an IVR. When I told her that I would not have any other option then taking the case legally or reporting to press so that all come to know about the real face of ICICI, she had to say that ICICI really didn’t bother a bit and I can do whatever I can.
Obviously if the senior officials display such careless attitude and respect for their customer, what can we expect from ICICI, which can spend on big faces like AMITACH BACHCHAN to become the face of ICICI and try to extract the money from innocent customers by charging them incorrectly and then giving huge salaries to such people?
3 Dec 2008, 08:58 pm: Mr. Jagdish called from[protected] and informed that he has received the request and he is going to look into the case, he will get in touch with SBI and revert by tomorrow i.e. 4dec.
It took 2 days, 2 hrs for this great person to call me and convince me with some more bluff, wasn’t that really quick???? HATS OFF TO ICICI.
6 Dec 2008, 01:03 pm: No response, no callbacks, nobody interested in helping. Had it been the other, you owe some money to ICICI they will call you at least 30 times a day non-stop, but here they didn’t even bother to call me once in 3 days. I called ICICI customer service at[protected] and spoke with an agent and then with his supervisor “Mr. Subash” he informed me about all the same points that were almost rote by me. When I was informing him that I had sent an email and also I had received a call from Mr. Jagdish (he was unaware), and then I asked to speak to Mr. Jagdish immediately and he transferred me to him. Mr. Jagdish, as if reading from a script began saying that it is not a fault of ICICI and that I had dealt with a non-ICICI ATM. I will have to wait.
Mr. Jagdish, where were you from past 3 days, let me remind you, you were about to call me on 4th Dec 2008.
Let me ask a few questions to you.
1) Who will compensate the losses that I incurred due to the delay in payment?
2) Whom should I catch responsible for the error SBI or ICICI (for encouraging non-ICICI ATM transactions and then refusing to help their own customers)?
3) Why should I invest my money (phone calls, emails, scanning….etc), should it be borne by the customer or the bank?
4) I think this is probably the reason, why ICICI’s customer base is reducing, and add one more to it. I pray I am never going to have a relation with ICICI. Is this what we save our money in bank for?
…. To be contd.
Wasim
[protected]
6 Dec. 2008, Sat, 02:26 pm.
view thw original content at http://www.hisaan.com/worst_customer_service/ICICIBANK_WORST_CUSTOMER_EXPERIENCE...⇄
Request
This is to inform you that this is our A/c no.[protected] ICICI BANK MILLER GUNJ, LUDHIAN has closed. so we want NOC. PLS send this address. # 3697, Sahid Baba Deep Singh Nagar, Ambala Bye Pass, Tpt Nagar, Ludhiana.
I shall be thank to you.
thanks.
your faithfully
Varinder Singh
Respected sir,
i am maheskumar.I want to know the details of the account that is it is existing or not thats it not any more the account no is[protected].and account name is(aarzoo enterprses).Please sir they have told me to deposit the money in there account of rupee 45, 000 so tell it is fake or corect.Thank you sir.
Sub: Remove freeze for the Bank Account No.[protected]
Also Closure the Bank Account No:[protected]
With reference to the above mentioned Account, we would request you to remove the FREEZE & close the above Account No:[protected] name of MAHENDRA SINGH A. RAWAL. Also we are submitting herewith Bank Cheque Book and Debit Card no. [protected] for cancellation in your nearest branch.
Now I request you to please close my above account as soon as possible.
Iam Sivanantham, I would like to know SWIFT CODE OF ICICI BANK, 1-INTERNATIONAL BANK DIVISION, ICICI TOWERS BANDRA KURLA COMPLEX, MUMBAI 400051. BECAUSE MANY TRANSFER PURPOSE.
I have never applied for an ICICI card but still I have received a couple of SMS stating that the card has written back due to Address issues and another SMS stating it is blocked. I tried calling the Customer Care, there is no option of talking to a Customer Executive, it was really painful that such huge organizations do not understand the Customer's base. The SMS is also not clear and it does not have a Transaction or a Reference No. It starts with SR[protected]. I donno may this is the number which is not clearly stated ..
I work for company "Neelkanth Realtors Pvt. Ltd." and have an account with your bank in name of "Neelkanth Realtors Pvt. Ltd. - Neelkanth Heights C.F.(Account No. is[protected].
I have applied for cheque book for above mentioned account thrice, but even after applying for so many times i have not received cheque book. Due to this my company may suffer badly.
So i request you to issue me a cheque book as soon as possible.
My account not active within 6 days, i am not satisfy with your bank process.Your customer care people simply saynd within 3 days u will be get active...but still i am not get actived my account.
AC No.[protected]
Dear Sir,
My A/C No. XXXXXXXX5575 NRE, I Aplyed For Check Book on 25th Of Julay 2011 .
Still I Waiting For My Check Book . I Recieved Mail From Bank >
Dear Customer,
>Cheque Book has been sent to your address on 26-JUL-11 by courier. If not received between 5 to 10 working days, send DESP SR[protected] to 5676766
This is an auto generated mail. Please do not reply to the same.
Regards,
Customer Service Team.
ICICI Bank Limited.
So i request you to issue me a cheque book as soon as possible.
i krishan kumar opened account at your bank but i received atm but not working properly in atm machine i complaint to bank manager fazilka punjab he told me that atm not ok please again applied and i applied 7 days before but yet not received. please verify and tell me on mobile no 91-[protected]
Aug 13, 2020
Complaint marked as Resolved
View replies
A
Ajay Chamoli
from Delhi, Delhi
Hi!
I am working with American Express. i have my corporate account with ICICI. I wish I could change it to any other bank. My wallet was stolen, my pan card, ICICI, HDFC debit cards and my HDFC credit card were stolen.
I went to my nearest ICICI branch at B2 Janak puri, New Delhi and i was given a treatment like i am a deep . I hate ICICI since that day.
I had no source to withdraw money, my bills were on my head and i did not know what to do. I went to ICICI branch and told them the situaion i was in. they just took me as another customer and sadi that they can do nothing. this was a heartbreak.. and i hate ICICI. I asked for a Insta Card so that i can withdraw money from ATM. I was told that they dont have a stock. this is an extremely worst example of customer service.. may be ICICI needs to think a lot about people before recruiting them.
I know what customer service is, cause I'm working with American Express, which is no 1 in customer service.
hi sir/madam,
i Chandan Singh. holds credit card of icici bank for last two week. my card no is [protected] and my mother name is Mrs. Parwati Negi,address-H-52,JAI VIHAR,INFRONT OF AIR FORCE (BANI)CAMP,NANGLOI ROAD NAJAFGARH 110043.total transaction is 2265which i have made dated 11/12/07.sir i have got three sms from icici bank dated 14/12/07.which is showing 52700 transaction from credit card no-xxxx2008.i have applied only one credit card in icici bank. which i have received last week. I have not received credit card which no-xxxx2008.according icici bank customer care receiving date is 13/12/07 not clear.i have got a call at 9:32am dated 11/12/07.the person was saying that he is calling from courier company and i would deliver this icici document by today.but i have not got.sir i have talked to icici bank customer care four times and visited icici bank credit card deppt at Jhandewalan (Vediocon tower) 9 no counter also but did not get satisfy answer.sir bank employee (lady) misbehaving also.sir without my permission the bank issue me second card which no is-xxxx2008 and generate pin too.sir what should i do. who is responsible for this.
i therefore request to you to needful in this matter as soon as possible.
thanks and regard
chandan singh
new delhi
[protected]
Aug 13, 2020
Complaint marked as Resolved
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I
Inder Dev
from Mumbai, Maharashtra
I am having credit card of ICICI bank and suddenly one day i get a message that particular amount is due. When contacted help desk said it is pending for about about 6 months before and now only we have recieved cheque returned from the bank.
I requested to send me the returned cheque.
But cheque did not come to me and bill is sent.
Sub: Refund for amount of 5736/- against ticket booking failure.
Ref: Order No.:[protected], 2tickets from Chennai to Vizag, Dt:19.06.09
User Name : Prasad V
I have processed two tickets from Chennai to Visakhapatnam - Air India for 19th June'2009
Fisrt Step : I filled the details of the passengers 1.)Mr.D.S.K.Prasad, 2) Mrs.KOMALI KRISHNA
Second Step : I've mentioned the billing details through ICICI Credit Card.
Card Holder's Name : Mr.R.A.SURI, Cell No:[protected], Card type : VISA
Third Step : As soon as I processed to continue It declined and failed to book the tickets.
Tickets were failed to be booked but the amount was credited from the card.
So, I request you to kindly refund the same to the account and do the needful.
I want to inform you that I received a Credit Card from ICICI bank without any notice and Signature, any Form Fill. When i received the card I was really shocked that how this kind of reputed organisation can do such type of task but when i contacts with their customer care they didn't provide any reasonable response.
Secondly a loan amount of Rs.10,000/- is also sanctioned without any application, discussion. When i received the cheque I didn't cash the same but the installment of the Loan is also debited in my credit card statement.
Further, the collection agency of the said bank is disturbing me 5-10 times in a day.
You are therefore requested to please look into the matter otherwise i will go to consumer court.
I have applied for personal loan, but there is no response from loan department, i was receiving calls from this tel number 65203594, i am trying to call on this number but no one is telling me what is status of my loan, so pls do need full.
Aug 13, 2020
Complaint marked as Resolved
View replies
U
Udai Pratap Singh
from Shamgarh, Madhya Pradesh
To
The Manager ICICI Bank
Credit Card Department
India
Sub: Refund of Rs. 13,800.00 paid to ICICI towards cedit card
Ref. Credit Card No.[protected]
Sir,
I hold a credit card of ICICI of the above no. i.e. [protected]. My credit card bill for the period 19.05.2007 to 18.06.200 amounted to Rs. 13,800. I deposited a cheque No. 484966 dated 4.07.2007 of State Bank Of India, Vadodara Branch amounting to Rs. 13800 in the collection box. This cheque was misplaced by ICICI. They then asked for the amount for which I issued another cheque of Allahabad Bank, Rajmahal Road, Vadodara dated 18.07.2007 amounting to Rs. 13800.00 which was collected personally.
The proof of all this is as follows:
In the bill for the period 19.06.2007 to 18.07.2007 I was levied late fee amounting to Rs. 337.08 , which was reversed after a lot of discussion with the phone banking officer on 8.08.2007 in the bill for the period 19.07.2007 to 18.08.2007 .
Now the ICICI bank has traced that cheque and deposited the same in my credit card account on 4.10.2007 without informing me. When again I talked to the phone banking officer Mr. Chitanya he refused to note down my complaint on 7.10.2007 for refund of this money to me. He then narrates to me that the cheque was dated 4th October hence it was credited on 4th October.
Is it right on your part to debit this amount twice from my account without informing me? If it is not I once again appeal to you to refund this money in my saving bank account held with the Landmark building, Vadodra immediately. The account no. of this is[protected] and immediately inform me.
Udai Pratap Singh
[protected]@yahoo.com
[protected][protected][protected][protected][protected]------
Dear Mr. Singh,
On the basis of our records, the cheque payment of Rs. 13,800.00 is credited towards your credit card account on October 4, 2007. These are the details for your reference:
04/10/2007CHEQUE PAYMENT RECEIVED, THANK YOU 13800.00CR
Your credit card account total outstanding amount as on october 7, 2007 is 20008.83. We regret to inform you that it is not possible to refund the cheque payment Rs. 13,800.00.
B Raju
Customer Service Officer
Sun, 07 Oct 2007 16:01:00 +0530
[protected][protected][protected][protected][protected]------Dear Mr Raju
Custome Relation Officer
You have not understood my representation/complaint I presume, and hence I give once again the opportunity to rectify your mistake or else the matter will be taken up with higher authority. First the outstanding balance as on 4th October 2007 was 29,271.00 and not Rs. 20008.83 as you mentioned for which I am supposed to pay by October 10,2007 for which I have already deposited a cheque of Rs.29,271.00 yesterday with your bank. So your Information system is hopelessly poor for which I can only feel pity.
Next don’t cover up your past mistake with such poor logic. You are given once more opportunity, to refund the money or else the matter will be taken up with the higher authorities.
U. P. Singh
[protected][protected][protected][protected][protected]------
I had a telephonic converation with an ICICi person Shyam Sunder K assuring me of refund of my amount after the cheque is cedited.
[protected][protected][protected][protected][protected]------
Dear Mr. Singh,
According to our records your total payment towards the last statement was Rs. 29,271.00 as we have received the cheque payment of Rs. 13800.00 you have the excess amount paid by you is adjusted towards the
out standing amount on the your credit card.
As the amount is adjusted towards payment of your credit cad dues, We are unable to service your request refund of the amount to your savings account.
Looking forward to your co-operation.
Sincerely,
Rasheejulla Baig Meerja
Customer Service Officer
Sun, 07 Oct 2007 17:15:47 +0530
[protected][protected][protected][protected][protected]------
Dear Mr. Singh,
On the basis of our telephonic conversation we will revert to you on October 12, 2007.
Looking forward for your cooperation and patience.
Sincerely,
Shyam Sunder K
Customer Service Manager
ICICI Bank Limited
Sun, 07 Oct 2007 18:00:42 +0530
[protected][protected][protected][protected][protected]------
Dear Mr. Singh,
We have not received the payment of Rs.29,271.00 as on October 07,2007.
Further the card payment done is through cheque, then:
i. ICICI Bank Cheque- 3 days
ii. Non- ICICI Bank cheque : a. Local-5 days b. Outstation: 10 days
Hence we request you to wait for the cheque to be credited to refund the excess amount.
Kranthi Kumar
Customer Service Officer
ICICI Bank Limited
Sun, 07 Oct 2007 18:45:06 +0530
[protected][protected][protected][protected][protected]--
Sub: Payment received on your ICICI Bank Credit Card.
Dated : Thu, 11 Oct 2007 17:13:33 +0530
Dear Mr. UDAI PRATAP SINGH
We have received your cheque (cheque number 159179 ) of Rs. 29271 on[protected] for payment towards your ICICI Bank Credit Card account 5176 XXXX XXXX 1000
Thank you.
Regards,
[protected][protected][protected][protected][protected]-----
Dear
Shyam Sunder K
Customer Service Manager
ICICI Bank Limited
You told me you will revert back to me, but you didn’t and where is my refund order
U. P. Singh
Date[protected] Time 1907 Hrs.
[protected][protected][protected][protected][protected]-
I had a talk to Shri ABHIMAN SINGH, Customer Service Manager, ICICI Bank Limited at 19.44 Hrs but he was unable to help me.
Now I am writing to you Mr Shawn Lobo to look into this matter immediately.
U. P. Singh
Date[protected] Time 1945Hrs.
shawn.[protected]@icici.com
TEAM MANAGER
"Customer Care" <customer.[protected]@icicibank.com>
shawn.[protected]@icici.com
Hi
This is pankaj kumar saini.i hav deposite my check in ATM box on date 26 sep 2007 in noida sector 18.But due to some reasons its got bounced .after some day i got a message on my mobile thal my check was bounce.So i wants to know from where i can hav my check so that i can re submit it for my cash issue.
My a/c n0 :[protected]
check no : 120660
waiting for positive response.
----- Original Message -----
From: Jeevan Moharana
To: parimal.[protected]@icicibank.com
Cc: prashana.[protected]@icicibank.com
Sent: Sunday, October 14, 2007 8:58 PM
Subject: Fw: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]
Dear Sir,
I request you please read this below e-mail carefully and confirm me
Thanks
With Regards
Jeevanlal Moharana
----- Original Message -----
From: Jeevan Moharana
To: [protected]@ICICIBANK.COM ; [protected]@icicibank.com ; [protected]@icicibank.com ; customer.[protected]@icicibank.com
Sent: Sunday, October 14, 2007 1:58 AM
Subject: Fw: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]
Please confirm the settlement amount after reverse all interest & late payment fees along with service tax since from December 2006
----- Original Message -----
From: Customer Care
To: [protected]@rediffmail.com
Sent: Saturday, October 13, 2007 12:04 AM
Subject: Your Credit Card Statement for the period 11/09/2007 To 10/10/2007
CARD STATEMENT
Name :
MR. JEEBAN LAL MOHARANA
Card Account No :
5177 XXXX XXXX 9008
Statement Summary :
Previous Balance 46,325.13 Statement Date 10/10/2007
Purchase & other Charges 2,898.75 Payment Due Date 30/10/2007
Cash Advances 0.00 Payments and other credits 0.00
Total Amount Due 49,223.88 Minimum Amount Due 9,790.00
Statement Period 11/09/2007 To 10/10/2007
Rewards Program:
Opening Balance Earned During the month Redeemed during the month Closing Balance
276 0 0 276
Transaction Details:
Card Number : 5177 XXXX XXXX 9008 -
Date Ref. Number Transaction Details Transaction Amount
07/10/2007 Late Payment Fee 600.00
07/10/2007 Service Tax 74.16
10/10/2007 INTEREST CHARGES 1,444.33
10/10/2007 Service Tax 178.52
10/10/2007 Overlimit Charge 535.55
10/10/2007 Service Tax 66.19
[protected][protected][protected][protected]
If you have a query or need any clarification you may:
(1) Log in to your account online and write to us through Accounts Manager,
(2) Visit the 'Email Us' link at www.icicibank.com to send us an e-mail or
(3) Call our 24-hour Customer Care
[protected][protected][protected][protected]
HOW TO MAKE YOUR PAYMENT
Making payments for your ICICI Bank Credit Cards is really simple. All you need to do is to choose the amount that you would like to pay and to make a cheque/ draft payable in the name of:
ICICI Bank Credit Card no XXXX XXXX XXXX XXXX.
Cheque is drawn on a local bank. Please drop your Cheques/Draft into conveniently placed collection boxes at any of the ICICI Bank branches/ ATM locations/ Skypak drop boxes in your locality. You can also pay online from the comfort of your office or home using the Bill Pay facility on www.icicibank.com.
* Note: All figures are in Rs.
[protected][protected][protected][protected]
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This email message and its attachments may contain confidential, proprietary or legally privileged information and is intended solely for the use of the individual or entity to whom it is addressed. If you have erroneously received this message, please delete it immediately and notify the sender. If you are not the intended recipient of the email message you should not disseminate, distribute or copy this e-mail. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, incomplete or contain viruses and the ICICI Bank accepts no liability for any damage caused by the limitations of the e-mail transmission.
[protected][protected][protected][protected]
[protected][protected][protected][protected]
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.9/1068 - Release Date: 10/13/2007 10:15 AM
----- Original Message -----
From: Jeevan Moharana
To: [protected]@ICICIBANK.COM ; [protected]@icicibank.com ; [protected]@icicibank.com ; customer.[protected]@icicibank.com
Sent: Sunday, October 14, 2007 1:52 AM
Subject: Fw: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]
Dear Sir,
It has been confirmed that Customer Care department does not have any ability to resolve this past one month issue.So I am giving you the way out how to resolve the issue, please provide me the e-mail ID of Mr.Prashana Dass (Sr.Manager,Regional Collection Department) for Noida & Ghaziabad region. He is sitting at Sector-50, Noida Office with having Mobile No.[protected].So you are requested to provide me his e-mail ID and as we all know that in ICICI Bank every regional manager has their e-mail ID.I do not think that you will take more then 24 hours to provide me Mr.Dass detail or you most write-up the balance amount against above mentioned credit card because as earlier I cleared you that I am not going to pay anything.For your information very soon all e-mail copy will be presented at Consumer Court for legal activities.
Thanks
With Regards
Jeevanlal
----- Original Message -----
From: Ernstandyoung
To: Jeevan Moharana
Sent: Thursday, October 11, 2007 4:50 PM
Subject: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]
Dear Mr. Moharana,
We have initiated your request for settlement to the department concerned.
The status will be communicated in 5 days.
Sincerely,
Bhavani
Customer Service Manager
ICICI Bank Limited
CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally
privileged information. It should not be accessed by anyone who is not the
original intended recipient. If you have erroneously received this message,
please delete it immediately and notify the sender. The recipient acknowledges
that ICICI Bank or its subsidiaries and associated companies,
(collectively "ICICI Group"), are unable to exercise control or ensure or
guarantee the integrity of/over the contents of the information contained in e-
mail transmissions and further acknowledges that any views expressed in this
message are those of the individual sender and no binding nature of the
message shall be implied or assumed unless the sender does so expressly with
due authority of ICICI Group. Before opening any attachments please check them
for viruses and defects."
-----Original Message-----
From: Jeevan Moharana ([protected]@rediffmail.com)
Date: Wednesday, October 10, 2007 08:40 AM
To: [protected]@icicibank.com ([protected]@icicibank.com); [protected]@icicibank.com ([protected]@icicibank.com)
Cc: [protected]@ICICIBANK.COM ([protected]@ICICIBANK.COM); customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Fw: RE: Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]
Dear Madam / Sir,
I have already gone through your e-mail but I found there is nobody is picking the phone , neither Ms.Rasmi wants to contact me so I request you can you please provide me the e-mail ID or mobile no to easy contact.If you feel that you are unable to provide me the contact detail then it will be batter you please write-up the balance amount against my credit card account and the problem will be automatically solved.As you know that I have earlier confirmed you that without having settlement letter I will not pay anything.You may take 3 days or 7 days or 15 days or 1 month to correct reply or you may suggest to your collection department to contact me. I hope this will be clear to you.
Thanks
With Regards
Jeevanlal Moharana
----- Original Message -----
From: Customer Care
To: Jeevan Moharana
Sent: Monday, October 08, 2007 8:30 AM
Subject: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]
Dear Mr. Moharana,
With regard to your request for outstanding due of your Credit Card Account,
we request you to contact our regional collection officer Ms.Rashmi on[protected]/180.
Sincerely,
Sunitha k
Customer Service Officer
ICICI Bank Limited
For quicker resolution of your query, please write to us through the "Email us" option at www.icicibank.com.
If you have changed your mailing address or your telephone number(s), please obtain the Address Change Request Form from our web site http://www.icicibank.com/pfsuser/channels/anywhere.htm or from any ICICI Bank branch or ATM.
Instantly generate your credit card PIN and get your Internet Banking user ID on the phone by calling our 24-hour Customer Care. To know more about our online services, please visit www.icicibank.com
CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
no result
----- Original Message -----
From: Customer Care
To: Jeevan Moharana
Sent: Thursday, October 04, 2007 7:30 PM
Subject: RE:'ICICICARE=[protected]' Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]
Dear Mr. Moharana,
We understand your concern and we have initiated a request SR39418345.To process this request you have to wait till 08/10/2007.
Sincerely,
Kiran E
Customer Service Officer
ICICI Bank Limited
"You can now get your statement details without logging in and using your user ID at our site. Visit www.icicibank.com > Click Personal Banking >Cards> View Credit Card E-Statement, key in the requested card details and view your latest credit card statements"
If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
"ICICI Bank reserves the right to use its customers' comments/criticism/compliments in any manner or media and will exercise discretion in such use."
-----Original Message-----
From: Jeevan Moharana ([protected]@rediffmail.com)
Date: Thursday, October 04, 2007 12:05 AM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]
----- Original Message -----
From: Jeevan Moharana
To: customer.[protected]@icicibank.com
Sent: Tuesday, October 02, 2007 8:20 PM
Subject: Fw: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]
----- Original Message -----
From: Jeevan Moharana
To: customer.[protected]@icicibank.com
Sent: Tuesday, October 02, 2007 4:50 PM
Subject: ICICICARE=[protected] SETTLEMENT REMINDER AGAINST CREDIT CARD NO. [protected]
Dear Madam / Sir,
I would like to inform you that after repeated request to ICICI Bank Credit Card Division nobody is responding my e-mail in proper way.Finally I would like to confirm you that I would like to close my Credit Card with settlement option because due to financial crises I am not able to clear the Credit Card outstanding balances.Also I had discussed with you collection department since 4 months before.After telephonic discussion with you collection executives it was finalised for settlement of Rs.20000/- in 4 installment.After that Paid Rs.3600/- to get the settlement letter from your collection department at Videocon Tower at jhandelwala,Delhi.
But I did not get the settlement letter from them , then I again discussed with Collection Executives whose names are, Mr.Desraj Chaouhan,Mr.Anil Chaouhan,Mr.Rakesh Chaouhan, Mr.Saneev, Mr. Nirmal ,Mr.Rajpal Yadav & Mr.Joshi they again confirmed me that it is ok and my settlement letter is ready for deliver but before delivering the letter they again demand Rs.2000/- to be deposited against my credit card account which I done on same day.
After that till date I did not receive my settlement letter,therefore I again discussed with Mr.Shivshankar (Asst Manager-Collection for Noida Region),Mr.Prashana Dass (Manger Collection for Noida Region) and also I discussed with Mr.Sushil Sony ( Manager Collection for Noida Region).I confirmed them that without having the settlement letter I am not going to pay anything against my credit card no.[protected].Also I have sent SMS to them for confirmation of delivery of settlement letter.Still I did not get any reply from them.So I request you can you please send me the e-mail ID of above executives along with the HO office contact number with e-mail ID.
(Note : You May contact to your collection department on [protected],[protected],[protected],[protected],
[protected],[protected],[protected] )
And it is very clear to you that I am not going to pay anything against my credit card.I hope your reply will come to me with in 3 days.
Also i am sending a letter through courier to your Mumbai office
Thanks with regards
Jeevanlal Moharana
Contact on : [protected]
----- Original Message -----
From: ICICI Bank Customer Care
To: [protected]@rediffmail.com
Sent: Friday, September 28, 2007 12:01 PM
Subject: RE:'ICICICARE=[protected]' Settlement reminder
Dear Mr. Moharana,
According to your mail we have initiated a request for the settlement of your credit card account with Service Reference Number SR39418345.
You will receive an alert on your mobile regarding the status of the request within 7 working days.
For quicker resolution of your query, please write to us through the "Email us" option at www.icicibank.com.
Sincerely,
N Tara
Customer Service Officer
ICICI Bank Limited
"You can now get your statement details without logging in and using your user ID at our site. Visit www.icicibank.com > Click Personal Banking >Cards> View Credit Card E-Statement, key in the requested card details and view your latest credit card statements" "You can now get your statement details without logging in and using your user ID at our site. Visit www.icicibank.com > Click Personal Banking >Cards> View Credit Card E-Statement, key in the requested card details and view your latest credit card statements"
If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm fill it and drop it at any ICICI Bank/ATM drop box.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."
"ICICI Bank reserves the right to use its customers' comments/criticism/compliments in any manner or media and will exercise discretion in such use."
-----Original Message-----
From: Jeevan Moharana ([protected]@rediffmail.com)
Date: Friday, September 28, 2007 08:15 AM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Settlement reminder
Reminder-1
Dear Sir,
Thanks for your information , I would like to confirm you there is no need to email the account statement to me because my account already transferred to collection department and they have agreed for settlement so that I am not going to pay anything without having the settlement letter.You are requested to remind the collection department for closing of this account.
I will be appreciated for your kind consideration .
Thanks
jeevanlal Moharana
----- Original Message -----
From: Customer Care
To: [protected]@REDIFFMAIL.COM
Sent: Wednesday, September 26, 2007 6:41 PM
Subject: Payment due date reminder
[protected][protected][protected][protected]
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.0/1049 - Release Date: 10/4/2007 8:59 AM
[protected][protected][protected][protected]
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.3/1054 - Release Date: 10/6/2007 7:12 PM
[protected][protected][protected][protected]
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.14.6/1061 - Release Date: 10/10/2007 8:43 AM
dear sir , since last 4 month , i receiving monthly statement of current A/C ,from your h.o. icici BANK which print is not reading proper,
aftre print, not cheking quality of print any body in this large global venture ICICI ? or bank is not paying to his printer ( vender) proper rate ? in hyderabad we ask to office they are paying 0.20 paise for print . so bank is global ventur, may be vender is not able to give good print, by low rate ,
IS THIS TRUE ?
DAMJI NOR
sir i pawan sawaiwala has current account in u r bank by name NEW SAWAIWALA JEWELLERS.JAWAR COLONEY ,TRIMURTI CHOWK,SHOP NO 3.AURANGABAD .MAHARASTRA.I HAVE APPLY FOR CHEQUE BOOK N FOR DEBIT CARD.BUT BECOUSE OF SHORT OF ADDRESS THAT COURIOR IS RETUN TO HEAD BRANCH.MUMBAI.SO I REQUEST TO U THAT PLZ SUPPLE ME MY REQUEST CHEQUE BOOK N DEBET CARD.THANK FUL FOR U R CORPARTION .I[censored] WANT U CAN CONTACT ME ON MY CELL NUMBER .[protected].
i want to reedem my reward point by your item cide no: IB2303 for 550 points.
i have contact to your customer care for 3 times in 15 days ,but they every time saying that this item is not in stock,soyou phine after week.
so,what to do? iwant this item only as per your broucher,and you have to provide it immidietly.
so,you send it .
awaiting for your reply and item -clock radio.
thanks. - rajesh dalal
I have gone through all the complaints and grivances against ICICI bank and i am really sad to comment that all the allegations against the bank seems to be true. I would like to mention that i have been a customer with this bank for the past 3 years and had a salary account which is no longer in use & a credit card which i stopped using and was planning on payments once it was fisible for me(overlimit fees and late fees were added over the period which is too high). i had to go through a trauma when i was in real financial crisis and one of my friends deposited some odd 25000 Rs in my account for a temp period to help me out and to my shock all the money in my account went missing. When i called up my saving acc/ customer care, they seemed to be totally relaxed and told me to contact the credit card department. when the question was put forward as to why an unauthorized transaction was allowed in my account, they blankly told its the credit card department who is resposible and will not be able to provide any real help. it seemed to me like banking with this bank doesnt ensure you any security and once the money is gone you cant expect any help, not to mention the amount of money i wasted while making STD calls to different departments of the bank. when i called up the credit card dept. they gave me all sort of explanations but even a single one didnt justify why they barged into my bank account without intimating me. I also spoke to a collection exec. who instead of helping me started to question my conscience which was though logical yet was not expected from a service provider. they kept on hitting around the bush and was totally reluctant to return the money even when i promised to pay whatever left balance on my credit card. If this the No. 1 bank in India, i am sorry to say that we the customers are not clear with the concept of what safe banking is and would like to humbly appeal to the human rights division to amend and upgrade the banking policies and rights rendered to the banks and their operations. I had problems earlier also when a replacement card took 2 months to reach me. There is no synchronization among the various departments of the banks, the records are not adequate and customers doesnt have a toll free number to call. Practically no one would like to spend hundreds of rupees on a call to discuss the problems and bank seems to be at total peace. I would like to inform that i will never ever bank or do business with such an unethical institution and will not make any payments further. I shall also contact a legal advisor for the mentioned issue.
Munmun Saikia
Credit card number--[protected]//Credit limit--25000
Saving Acc number[protected]
Dear sir/mam,
I am Ripunjay Kumar Singh. I have applied for personal loan to icici bank. my loan was approved with ref. no.58431721. and also i have deposited my post dated cheque. after depositing my cheque. one month has gone they did not transfer my amount till now and no response from their side.
my mob no is [protected].
Dear sir,
I am having A/c in your bank at madurai
Tallakulam Br.My a/c no is[protected]sb)
and my credit card no is [protected].
I am paying my loan due amount in correct
time. But recently i got one statement dt
dec 15- 2007,in this you have charged late
fee charge Rs 1136/. Pl explain the immediately.
Awaitig your reply.
ICICI bank is a sort of a group of people sitting there to make us fool. Their customer care is worst in its class. Unfortunately I, also, have an s/a[protected] as well as demat account with this worst bank. These days the have suspended my account due to non-submission of some document which were loosed by this highly secured bank during Mumbai flood. Though I submitted these documents thrice (by going at bank in Kanpur which is 125 km from my place) but account still suspended, displaying the same message. I send several mails to its official but all in vain. Now I am fed up of this bank and its officials. I never would like to recommend any one to go with these blood suckers. Even I am thinking to say them good-bye. I will be very happy if even one boarder decide to keep distance with this worst so called 24*7 bank.
Dear sir
i have icici bank debit card and i withdrawal amount of RS.10000/-00 IN Bank of india atm machine in ulhasnagar ON[protected] but atm machine recipt came out for (unable to dispence)
after that i complaint in bank they gave me sr.47292303 after that sms came on my moble WE ARE UNABLE TO REVERSE THE AMOUNT OF RS. 10000/-00 BECAUSE IT HAS BEEN APPROVED AND CLAIMED BY VISA
AFTER THAT BANK MANAGER SAID TO ME PLEASE CALL TO CUSTOMERCARE AFTER CALLING TO HIM HE SAID THAT SCAN THE COPY OF ATM RECIPT ANG COMPLAINT FORM AND SEND US ON [protected]@ICICIBANK.COM THEY GAVE SR.[protected] AFTER ONE WEEK SAME SMS CAME ON MY MOBILE SO PLEASE SOLVE MY PROBLEM AND REVESE MY AMOUNT
ICICIC BANK WORST BANK I HAVE NOT APPLIED FOR AUTO DEBIT SERVICE THAN ALSO THEY ARE CHRGING ME 250 RS ASKED FOR REQUEST NO WE DONT GIVE IT WHAT A WORST BANK EVER SEEN THROW THESE BANK THEY ARE NOT READY TO TAKE MY COMPLAIN PLEASE YOU TAKE MY COMPLAIN SIR MY CONTACT NO IS [protected]
ICICI Bank- Credit Card — mobile bill payment through credit card without intimation.
after refusing the proposal of my mobile bill payment through ICICI bank credit card, i found that bank had made the payment and at the same time i also had made the payment to Vodafone. Now bank is asking me the payment which paid to Vodafone. When i refuse because my payment is with Vodafone, the officer of ICICI bank is thretening me of late payment charges and interest.
I did apply for two policies vide LL13337720 & LL13337721 on 11 Jan 08 and got my medical done at your authorised medical centres for insurence. However later on I was informed that ICICI does not want to give me insurance cover with out intimating any reason. This did create LOT OF TENSION in my mind. I did request for my lab reports and to my surprise my doctop did not find any abnormality
I have been requesting icici agent to get my money back and let me know the reason. His responce have been poor and now he has EVEN STOP RECEIVING MY CALLS.
I request for early refund with interest due to me and also to ensure avoiding mental harresment to customers.
FRR on my home loan has been increased by 1.0% in february 2007
my home loan tenure has been increased from 225 months to 286 months and EMI 4519 to 4862 April 01, 2007.
in my opinion either the EMI or tenure should have been increased. It seems to be injustified. Pl. answer to me on my E-mail Id [protected]@yahoo.com.
thanks
i have got a new mobile number [protected] which registered with another user dinesh.all his account details are sent to this number and im unable to update my icici account details of[protected].I request to please update my account for mobile banking.
u can call me to the above number for clarification
Hi,
I applied for ICICI credit card last year. but it never come to me.
They try to send it to my place but i was not available that time.
I also apliend for ICIC lombard policy along with this.
Now i am geeting bill for CARD payment with late fees.
They they deduct money from card if it not reached to me. and not activated. Or it is preactivated.
Now they send me legal notice from lawyer.
I am very much worried about it. I am not so literate. I don’t know much more about legal steps.
I don’t want to pay 9000 RS. FOKAT ME.
Can you anybody guide me.
I will be very thatfull to you.
Absolutely right. Group of people are sitting at ICICI to rob all o[censored]s. Suddenly they have decided to transfer all the Credit Card points to i-mint and all users have to buy i-mint card for Rs.200/- Imagine atleast 20 Lac ICICI Card Holders * 200 per head is 400 crores profit without doing anything. We should all protest against this.
I m ausing this card since last year. Credit limit is only 13000/- . I have givin too many request to in crease the crdit limit with my salary slip as an proff but not increased yet. My use is near abt 15000/- per month. After taking the proof they didnt increase limit but never told me that why not increasing the limit. I was thinking that after taking the proof limit has increased. Thats why in next swap they put some over limit charges. After that i had discussion then Cust Care Exec told me to pay 900/- in cash and 9900/- by cheque so that all dispute can be resolved.
I did the same even though i paid 100/- more. But when i was in abrod in next month then again some intrest charges, service tax charges, over limit changes etc were there. I called from there but Caust Care Exe told me that you have to pay. I denied to pay so i want to know why this hassasment of customer is going on. that amount in conineously incresing and today i have cancelled the card as well. But i dont want to pay those extra charges.
I have already paid the amount by which i have done the shopping.
So please tell me how i can complaint againt bank and also can fire a case or complaint in RBI.
So that necessary action can be taken on this.
Thanks & Regards
Rajeev Kumar
[protected]
yesterday i found my salary account along with my salary amount is blocked and when i asked for the reason to B.T.M bank employee's, they are asking whether you have any loan or not? that shows my account is accessed by other services also without my information.i have a loan from past two years and never missed one EMI and still they have done this.i repeatedly call and ask for reason but, no one replies... should i stop paying loan remaining EMI's to them and change my salary account also?
please suggest
yesterday i found my salary account along with my salary amount is blocked and when i asked for the reason to B.T.M bank employee's, they are asking whether you have any loan or not? that shows my account is accessed by other services also without my information.i have a loan from past two years and never missed one EMI and still they have done this.i repeatedly call and ask for reason but, no one replies... should i stop paying loan remaining EMI's to them and change my salary account also?
I believe ICICI Bank has to loose its banking business becuase if mixing up all these services.
My account is salary based account and taking loan or Creadit Card is Personel, Let me know how they can block Salary based Account without my awareness?they loose market Creditbility and i don't Think they can survive for long time, if they continue Playing with pubic, they have to wind up.I got a feeling of closing my account first time and just finish up everything with ICICI then move to some core indian Bank like bank of Indian, which i have experienced is best
I agree with all the complaints against ICICI,
1) One simple idea I will suggest is : NEVER take a Credit Card/Loan/Mortgage from the bank where you hold a Savings A/C.
Reason: The Credit card company will not be able to take money from your A/c wituout your concent. your money in Savings A/c is safe if you disagree spendings on your Creidt Card.
2) Keep multiple cards with less credit limits
Reason: The person who tries to use your card will have to make many small purchases.
3) Keep your card seperate
4) Lodge a complaint in the Consumer Court against the Credit Card company for un-authorised access to your bank account.
5) Get the the media involved, you will hit the Credit Card company where it hurts.
-- Its sad there is no control over these Credit Card companies (RBI is Sleeping, there is no Regulatory Authority over these Banks)
(I understand the above suggestion have some disadvantages, but its better to Safe than Sorry )
SIR,
I HAVE CREDIT CARD NO.[protected] IN YOUR BANK.IN THE MONTH OF APRIL I HAVE PURCHASED SOME CLOTHS FROMFASHION GARMENT IN BANGALORE AND PAID BY CREDIT CARD.BUT IN THE APRIL MONTH BILL I HAVE BEEN CHARGED INTEREST &SERVICE TAX WHICH IS ABOUT 400 RUPEES.AS PER MY INFORMATION THERE IS NO CHARGE IF INDIVIDUAL PAY THE BILL AMOUNT WITH IN 50 DAYS.IF IT IS NOT WITH YOUR POLICY THEN YOU ARE REQUESTED TO CLOSE MY CREDIT CARD ACCOUNT AS SOON AS POSSIBLE.YOU ARE ALSO REQUESTED TO RETURNED THE UNUSUAL CHARGE IN MY ACCOUNT.
WITH REGARDS
RASHID MK
a/c No.[protected]
ICICI Bank — un-authorised access to your bank account
Dear Sir / Madam,
I ‘m Hema Singh holding an saving account as well as credit card holder of ICICI bank, I have my balance of 63, 323 RS in credit card I usually pay my credit card bill through IVR option i.e., I transfer my amount through saving account to credit card (reason: I work night shifts). As usual I have called up customer care today as on 5th June 2008 to pay my credit card amount but I came to know that I hold negative balance in my saving account i.e., -46, 000 figure this is because of credit card department such as I have not given any authorization to figure out my saving account. And I have not received any information from ICICI that my card is blocked permanently and temporary block of my saving account. With out any further notice how credit card respective can take this strong decision or action on my saving account without knowing to my knowledge.
I have loaded the complain in regards to this several times to customer care with the credit card dept and also I spoke with the in charge of my case as well as collection dept I have promised to repay them back with in 3 - 4 months but still there are no action taken for this.
If my salary account is blocked how I can repay them back ICICI credit card dept has to think about this, please some one helps me on this I belong to middle class category and my month as well as house runs with my salary .
Credit Card number: [protected] Saving account A/C no:[protected]
my number [protected]
I handover my personal proposal documents to Santosh p. working with ICICI Bank in DST 3 with all my attestation. ut before that the unknown person without communicating me and without my permission login my file. the person is working with DST 5. I request please process the file which I handover to Mr. Santosh at yesterday 12/06/2008.
Without my permission the DST 5 person take out my Bank statement and my postpaid mobile bill. So please do needfull and justify the case.
And i want immediate reply from your side.
Sharad Jadhav, Wipro BPO..[protected]
dear Sir,
my self rupa roshan, my account number is[protected].6th of june i have submitted my salary cheque.after few day i will check my status of my account, it will be not cleared.iam vey shocked to see this.cheuqe will be not cleared.
always iam calling to custmer care he give bad response and he gives new request number day by day.i dont why he dont take action in this regards.iam not saftisfy with ICICI bank, sector-18, noida.
Sir mene aap ko pehele bhi likhatha our account colsing carneka leterbhi diya ab
3rd time likhraha hun ke meraccount kun colse kar rahe he har baar statemant
bhejrahe ho kripiya karke mera accont turant band kardijiyega
ICICI Bank Maneger ko Mohd Abreez ka Namaskaar
sir maine credit card apply kya tha jab mere verification per aapka officer aaya icici bank say to usne mujse doc.maange maine de deye mere sare doc.sahi the.but wo mujse paise mag raha tha jab maine mana kya to bola ki aapka card cencle kar donga agar paise nahi deye to...us officer ka naam tha AMAN SIDDIQUE..yeh central delhi may verification officer hai...icici bank ka ab aap batao hum paise de kar apna card banwae wo bhi rishwat...sir plz kuch kar ke aap hum logo ki madad kare or plz hamara naam gupt rakhe...plz sir
sir . plz help me . mai bahut tenction mae hu ... mainae icici sae ploocy karwai thee 50, 000 ki . but sir maera cheq bounce ho gaiya tha due to sign dismatch . fir mainae DD bheja .but 5 months ho gai hai aabhi tak maera DD nahi laga.. maeri bombay bat hoti thee or who kehtae thae ki kal mil jai ga . parso mil jai ga ... but maera 50, 000 mujae aabhi tak nahi mila ... plz help me other wise mujae section CORT mae case karna padae ga plz.im from amritsar(punjab) my mob no . [protected]
sir . plz help me . mai bahut tenction mae hu ... mainae icici sae ploocy karwai thee 50, 000 ki . but sir maera cheq bounce ho gaiya tha due to sign dismatch . fir mainae DD bheja .but 5 months ho gai hai aabhi tak maera DD nahi laga.. maeri bombay bat hoti thee or who kehtae thae ki kal mil jai ga . parso mil jai ga ... but maera 50, 000 mujae aabhi tak nahi mila ... plz help me other wise mujae section CORT mae case karna padae ga plz.im from amritsar(punjab) my mob no . [protected]
Dear sir,
I have dropped a ICICI check no. 513687 for rs. 1675 in ICICI drop box for the payment of May 2008. But they bounced my check on 7th june 2008. The bank did not informed me nor sent me any communication regarding the cheque bounce even after 1 months of occurance.
The bank did not provide me the proof of documents i.e CHEQUE RETURN MEMO & ORIGINAL PAY ORDER even after following up for the same.
The bank has levied heavy charges for CHEQUE BOUNCES FOR 2 MONTHS, PENALTY CHARGE, LATE PAYMENTS CHARGES AND INTEREST CHARGES.
Still they do not return check to me.
So, this is my case and facing problems to get solved. Please guide me in this regard and help me to get solved out of these problems.
I am jagannath Panda a credit card holder from Axis bank.
I have been added Rs 10, 000/- extra in my credit card bill and more over Rs 5000/- abs interest has ben charged.
I have already paid Rs 12000 /- in my account and presently it has been desabled.
Though tried to clear this issue with Local Axis bank people i did not get the resolution.
If iam not getting my clear bill this time I will sue against
AXIS BANK and also will charge compensation for the harasement I am getting from Bank People.
ITS not a warning just a humble reminder.
BYE
Jagannath
ICICI Banking Services is a Joke. Their customer service is the worst i have come across in recent times. The IVR takes you in circles and finally if you manage to find the combination of keys that lets you speak to a customer care rep, It takes minimum of 10-15 mins hold time and then you will be mostly informed that the servers at their end are down and you are requested to try after an hour. After an hour its the same story and the only thing that changes is next you need to try after two hrs.
There online banking portal is poorely designed and down 70% of the time. The entire experinece is totally frustrating. Stay away from this bank.
Pls don't take any loans from ICICI bank as they are cheating very much.I have taken a personal loan from ICICI bank and I was told 15% interest.Finally when I forced them to send my loan payment statement it is mentioned as 17%.They would still cheated if I have not asked for loan statment.They have not come forward to send my loan statement without me asking.They tell one thing and do an othe thing i.e they told 15% and finally they told that my agreement tells it as 17%.On belief I have signed that agreement beleiving such a big bank will not make fraud activities.It is very sure that even small bankks or ok compare to this big banks.Hi friends my advice to you pls stop using all ICICI banks groceries.
ICICI Bank is a fraud bank cheating people and infact its valuable customers.Taking more money that what was told.the rate of interest is highest than any other bank Stop STOP STOP STOP taking loans from ICICI bank
Dear sir kindly go throught below mails o[censored]r executives.
NO SOLUTION EXCEPT TIMING FROM ICICI BANK...
WHY MY PAYMENT WILL BE ADJUSTED TO CIBIL, did I use this credit card? Then why the hell should I make the paymeny for the same. IT’S THE CARELESSNESS OF YOUR EXECUTIVES bec of whom it was verified wrongly n delivered to wrong address. N bec o[censored]r cust. Care executive I lost again 500. without ful knowledge WHAT R THEY DOING THERE?
WHY THE NAME CANNOT BE REMOVED FRM CIBIL LIST????????? U NEVER AGREE ITS FAULT O[censored]R EXECUTIVES? Without proper knowledge of who is the cust. Without verifying details how did ur executives or courier executives delivered to wrong address…THIS SHOWS HOW icici bank WORKS……………………
kindly provide me any solution for the same...
[protected][protected][protected][protected]
From: ICICI Bank Customer Care [mailto:customer.[protected]@icicibank.com]
Sent: Monday, September 29, 2008 4:50 AM
To: [protected]@sipl.co.in
Subject: RE:'ICICICARE=[protected]' Product: Credit Card / Old Customer / [protected]@sipl.co.in
Dear Mr, Pasha,
Your request for the replacement of ICICI Bank Credit Card has not been approved.
The reasons for this is confidential with ICICI Bank and we will be unable to disclose the same.
We have a set of internal norms to screen the request for reactivating the credit card account and this is privy to ICICI Bank policy, which will be in line with global best practices in banking and hence we do not disclose the criteria for rejecting the request for reinstatement
We inform you that the payment done towards the credit card will be updated in the cibil payment record within 60 days from the date of the payment received on your credit card account but the Name cannot be removed form the Cibil list
Sincerely,
Mohd Khaja Moinuddin
Customer Service Officer
ICICI Bank Limited
-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Monday, September 29, 2008 04:32 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Credit Card / Old Customer / [protected]@sipl.co.in
Title: Mr.
First Name: Nayaz
Last Name: Pasha
An ICICI Bank Customer: Yes
Product: Credit Card
Account No: [protected]
What would you like to say: Service Reference SR78699934 for activation of your credit card account is under process.
It will be processed within 14 days.
I nayaz pasha kindly request to remove my name from default list which u have put for no reason.i m not getting any resolution except time for my query.kindly give me resolution for the same asap...advance thankx..
>>>>>>>>>>>>>>>>>>>>...⇄
Dear Mr. Pasha,
For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our web site, www.icicibank.com.
We clarify you that the Service Reference SR78699934 for activation of your credit card account is under process.
It will be processed within 14 days.
The replacement of the credit card account is subject to the Bank's discretion.
Looking forward your co-operation.
Sincerely,
M Ranjan
Customer Service Officer
ICICI Bank Limited
-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Wednesday, September 10, 2008 02:37 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Credit Card / Old Customer / [protected]@sipl.co.in
Title: Mr.
First Name: Nayaz
Last Name: Pasha
An ICICI Bank Customer: Yes
Product: Credit Card
Account No: [protected]
What would you like to say: Dear Sir
I Nayaz pasha bearing card no.[protected] dint receive any cardand was delivered 2 wrong address after verification issue got resolved in my Favour, they told I will get a new card and they asked me to pay 39 n I paid 500 before 2 months but till now I dint receive any card and my name is in default list for no reason...I have send n no. of mails but no response ...I kindly request 2 remove my name from default list and do the needful...I would be glad i[censored] can look into it seriously. can contact me on this no:[protected]. Thanks in advance…
ICICI Bank — unauthorized withdrawal of amount by Lombard.
I am having account in ICICI Bank in udumalpet and my account no is[protected].It isi brought to my notice that Rs 14713 is s unautorized drawn by lombard insurance company .This is highly Objectional and High handed action.
I request that with drawn From SB account(Rs14713)should be credited at once.If i am not credited with in a week time, Failing which I have to approach the Ombudsman, the consumer grivence cell and consumer's court.
Thanking You
Your's Faithfully,
Marimuthu
ICICI Bank — money has not generated till in my a/c 25000 rs
i had sawp the client hsbc debit card throughr my icici swaping machine, 25000 has detected from hsbc a/c of my client and i have not recived money in my a/c. from last 20 days i am calling to call center of icici they r not giving proper reply what to do they r telling to do setellment i have done setellemt, i am telling to them that i have done settlement they cant understand
so please i request to icici bank mail me on my emil id and clear my problems
DEAR SIR I HAVE TAKE A LOAN FROM YOUR BANK BEFORE 3 YEARS
& I AM COMPLIANT ABOUT RATE OF INTEREST IS HIGH THAN FOR OTHERS SO THIS REGARDING PLEASE CONTACT ME AND SOLVE MY PROBLEM MU CELL NO. IS [protected]
1 I am quantum savings account holder with icici borivil west branch.
2. i have submitted a request for cheque book issue on 7th sep 2008 and have also lodged one new Fixed deposit on 8th sep 2008.
3. i am yet to receive the cheque book as well as my fixed deposit
receipt.
4. A similar request with bank of india has already been completed within a day from them.
5. Mr kamath chairman / m/s kochchar MD of icici bank please wake up. just dont
keep your talks on the tv channels. your bank is
sleeping for service levels. horrible service
ICICI Bank — unknown increment in the minimum a/c balance charges
This is AJAY KUMAR SHARMA, saving a/c no.[protected].On 8-10-08 my a/c balance was Rs.5325/-On behalf of this i depostied a cheque of Rs.5100/- for my child's school fees, BHARTI PUBLIC SCHOOL.This was presented on my a/c on 25-10-08 against which charges of Rs.393 were done.But this cheque was returned!
This all happened because of the UNKNOWN INFORMATION of your bank's policy according to which the minimum a/c balance must be Rs.10, 000/- instead of Rs.5, 000/-.Now, because of this your bank debited Rs.843/- as july's quater balance charges from my a/c.I also deposited cash of Rs.5, 000/- in my a/c on 25-10-08.Therefore according to previous policy of yours my a/c must have enough balance so that my cheque can be cleared.So, i want you to REVERSE the quarter bal. charges of Rs.843/- and Rs.393, cheque retuen charges.also accept my cheque of Rs.5100/- because according to me the balance was correct.
I want to update my mobile number online as it was changed some days back. But its not allowing me to do. As a result im unable to make any fund transfer as the authorisation code for adding payee will be sent to my old mobile number which was lost. I'm not in india to goto bank directly. This is really terrible. Can you please let me know wat to do??
ICICI Bank Credit Card Bill — Unauthorized mobile charges debiting monthly to my credit card
Sir,
I have paying my airtel postpaid mobile bill every month through cash. But since 6 months, without my intimation and instructions, this bill is paid through my ICICI credit card.
I have complined several times to ICICI credit card customer care. But the deduction process is not stopped by them. I am giving you my card and airtel bill details for your ready reference.
My credit card number: [protected]
Name of Biller : Airtel Delhi
Account Number :[protected]
Mobile Number : [protected]
Due Date : 12th October 2008
Bill Amount : Rs. 365.88
Payment Amount : Rs. 365.88
Payment Date : 10th October 2008
Transaction ID : [protected]
Kindly look into the matter to stop the airtel bill payment through ICICI credit card and do the needful.
This has further ref to the Transaction Statement on September 19, 2008 received from your end.
Since 6 months i have not received the statement from your end and which i have received the above said statement showing Total due amount Rs. 18, 443.57.
I would like to bring to your kind notice that, when i was transitioning the same i withdrawn /purchased of Rs. 3, 000-00/3, 500-00. but your statement showing of Rs. 18, 443.57, i want complete details about this, until than further there will be no transaction.
If you are not going to provide correct details than i will be going through legally, so furnish these details to pay the necessary amount to continue transaction.
Kindly accept my sincere thanks for your immediate action.
MY BROTHER AND I SUBMITTED OUR APPLICATION FOR DDA HOUSING 2008 - VIDE APPLICATION NO.-0202946, 0202947 AT YOUR MAYUR VIHAR PHASE-I DELHI (BRANCH STAR CITY MALL)BRANCH OF ICICI BANK, BUT WE HAVE NOT RECEIVED OUR REFUND YET. WE CONTACTED YOUR CONCERN MAYUR VIHAR BRANCH BUT NO ONE IS REPLYING US WE ARE VERY FRUSTRATED WITH THE FACILITIES OF ICICI BANK. YOU ARE REQUESTED TO KINDLY LOOK INTO THE MATTER
Some one please help me out... 14, 900 is a very big amount for me...
I Sudeep Kumar Kapukar have a salary acount with ICICI Bank have lot of problems with this account.
The problem was on[protected] at 8:28am my account was debited for Rs.14, 900 I don't have any credit card or online account(I don't use any online transactions). I have already placed a complaint to ICICI Bank Customer service and a writem complaint to Jublee hills ICICI Bank manager regarding this issue.I was also given a reference number SR94069228.
I have no Idea what is going on...
Please, do some thing. I am worried Rs.14, 900 is a lot for me.
When ever I call the customer service it takes a lot of time to connect to the representative and almost Rs 25-35 will be deducted from the cell. I called for 7 times and the same result.
And the customer service says it takes 3-6 months for the enquiry.
I have account in ICICI bank. I tried to deposit money in Kazhakootam branch (Near Technopark, Trivandrum) at 5.17 PM. The person who was sitting in counter told that it’s not possible to deposit money after 5:00 PM. But at the entrance it’s written that bank transaction timings are 9:00 AM to 6:00 PM.
When I visited your bank on Friday I learned from the notice board (entrance) that transaction timings is till 6:00 PM.
When I checked it with branch Manager he said (This is our timings we cannot do anthing after 5:00 PM and I cannot come to your house and inform the change in time etc..)
It’s very unfortunate and I never expected it from a Manager from ICICI bank. Since 2004 I have been the customer of ICICI bank and hearing this comment from the Branch Manager is not help to retain your customers. I am also working in a professional organisaton. If anybody ask about your bank I am sorry to say…I cannot recommend a deal with ICICI bank.
I have an account in sanjay place branch (Agra) in the name of Saurabh gupta. A/c no[protected]. I have issued a cheque to LIC on 06-02-09 cheque no- 972422 amount- Rs 2574 which was presented in my account on 07-02-09. I just check my account status at home at 10 o’ Clock in morning on 07-02-09. It shows a minus balance of Rs2574. I immediately called to phone banking officers because usually cheque comes after 12 o’ clock so he told me that there was no problem and you can deposit before 12 o’ clock and your cheque will be passed. I immediately called my father and he deposited Rs 1500 through cash packet at 10:25 a.m in sanjay place branch and the concerning cashier promised that this amount would be credited within half an hour. At that time my account balance was Rs622. I checked again at 11:25 a.m and found that the money was not credited yet. I rushed to another branch at sultanganj (agra) and deposited Rs 1800 and conveyed to the concerning cashier to immediately credit the account so that my cheque would be honoured. I again checked my account through ATM and found that the entry of Rs 1500 not credited and my account balance was Rs 2423 which was less than cheque amount by 150 rs. Then I deposited Rs 900 to make sufficient balance for the cheque and I asked the same person for my cheque and she told me that not worry your cheque has not yet presented in account and there is sufficient balance to honour the cheque. Simultaneously Rs 3000 was also deposited in my account at Nagpur branch. In this whole process there was more than sufficient amount to honour the said cheque unfortunately when I checked my account at 2 pm. I found that my cheque was dishonoured showing the reason “insufficient funds” and saw also that the first entry of Rs 1500 was not credited yet. We visited both the branch but on that very day the branches timing changed and the timing was 2 pm for closing of business hour. At sanjay place branch I met with MR Dhruv who was standing outside the bank premises and I told him the whole story he took pain and noted down my check number and he admitted the mistake of banking part and with his effort the amount Rs 1500 was credited at 2:35 pm after four hors of deposit !! He promised to look after the matter and said to me to visit the bank on Monday morning.
On Monday morning I visited the branch at 10: am. Mr Dhruv introduced me with a bank staff but he bluntly refused to listen me and mis-behave and manhandled me by saying these words (do whatever you want and go wherever you can) and my modus operandi is this. I can’t do and I won’t do. Do whatever you do.
Sir. / Madam,
I have given back my card without using the same, the official at the bank {Vile Parle East Branch. (Hanuman Road ) } acknowledged receipt of the card, He then bent it and deosited the samd in what I believe a waste paper basket.
How do I know the cardwill not be msused ?
Please write back, and inform me allis well, I dont want to gibe my card No, nor my account No. being afraid that it will be misused if it fell in the wrong hands.
I had made a credit card bill payment from my ICICI bank saving bank account using account ot card transfer service. The amount has been debited from my saving account but the same is not refelcting in my credit card account. I've been contantly in touch with concerns banks but not getting any satisfactory resolutiion.
I request you to please help me to sort out the issue.
My salary account is with ICICI Bank Secunderabad Branch. From last 3 years my salary is being credited in this account.But this month ICICI Bank has bolcked the 25000 Rs of my salary and they are not paying this money to me. They are saying that I have balance pending in my credit card but I dont have any credit card that they claim I own. They have never called me up neither they informed me that any kind of payment is pending with me. Without informing me they are harassing me by not paying my amount.
Please guide me what to do. I have raised request to ICICI Bank but they are not replying. Please help me out.
ICICI Bank LTD. / Credit Card — Received Balance amount 10 sep. 2007 but Credit in the statement 10 march 2008 (After 180 Days)
Dear Sir,
I have been received a letter regarding delay in BT payment amount Rs. 5000 /- from ICICI BAank Credit Card Cell but I suffered for big trouble from ICICI Bank ridiculous mistake.I paid the big cost to your mistake it terms of financial & mental aspect.
As financial I paid huge amount to SBI & you as Late fee, Service charge & Service tax and as mental I was in big pressure from the last one year regarding my card payments & the collection Executive calls.
Sir SBI letter attached with all details (Cheque no. 727020 dated 3/09/2007 cleared in March 08 but the above cheque has been cleared on 10/09/2007 from State Bank of Travancore, New Delhi Commercial Branch, KG Marg. SBT A/c No. [protected]).
Kindly give the proper direction for the same because of 18 Months had been passed continuously follow-up's NO Responce.
ICICI Bank bank — Access amount charging on ICICI Credit card personal loan
Hi Team
This is Ajay my ICICI loan Account Number is[protected], 0006) at the time of approving this loan I was told by ICICI head office Mumbai my every month EMI will be Rs. 9183 per month reducing. but now every month they are sending me the EMI more then 10000 every month called up to customer care for same they peple are saying these are the late fee charges, At the time of taking this loan I was told My due date will be 28th of every month, but I am getting through the bill due date is 16 or 17th every month .
So My humble request to you is please tell them to send my ectual EMI as I was told Rs. 9183 /per month reducing. you are the one who can help me now I am a genune person who is paying the EMI every month..
ICICI Bank Credit Card — Unauthorize debit from my ICICI bank saving account
Sir,
I have been holding a ICICI Bank saving account from past 3 years and in the year 2006 one of their representative approached me outside Big Bazar stating that “if you are holding a ICICI bank saving account we can help you to get a ICICI credit card without any documentation” for which I agreed and signed the application form. After a Month I received my card with just a credit limt of 5000 for which I disagreed and had place several request with the customer care to close down my account on SOS basis.. but no action was taken…
Thereafter one month I had to make some emergency purchase for which I had to use my ICICI credit card and there after I just forgot to make the payment for the same as I was transferred to Gujarat for 1 year…
Last month while I was on my official visit to Kanpur and I was surprise to know that a sum of 15, 500 was debited from my account for which I enquired with the ICICI customer care I have been informed that my account have blocked by the credit card department because of non payment.
How can ICICI bank block or debit any amount from my account with our my knowledge?
I would be obliged if you can please let me know as to how can I bet my money back and for this reason can i approach the consumer council ..
Dear all,
Please be careful on dealing with private banks. all companies, CFO, accountant get comission and loan from the bank and they asked to create the account in those banks. but we customer suffer lot. we should safe our money and out things. Even we are educated but careless on reading terms and conditions. I lost lot of money in ICICI bank for charging me. The rules are not support customer until you argue. Goverment should take action to save peoples money. RBI can warn the bank but we cannot get money back.
when i create new account in ICICI Bank terms and conditions are followed for one year. Zero amount maintian and no charge for yearly. but after one year without my Knowledge all terms and conditions for my account is changed. they have our money they debit for them.
Please be alert in your life to save your life and money.
Please send me statement for claiming deduction of the income tax of the following my house loan A/Cs
(1) LBBNS[protected]
(2) LBBNS[protected]
(3)LBBNS[protected]
shri shyam associate — JEEVAN SINGH IN DELHI NOT ANY REASON MY ID IS LOCK
I AM DEVENDRA SHARMA THE AUCTION IS HDFC BANK I WON 12 BIKE AND JIVAN SINGH JI NE APPROVAL DIYA 15 BIKE KA BUT I PURCHASE TO12 BIKE 3 BIKR NOT PURCHASE JIVAN SINGH NE 3 BIKE KA PAYMENT NAHI KARNE PAR ID LOCK KAR DI AUR BIKE KE PAPER STOP KARVA DIYE AND KOI RESPOANSE WALA ANSWAR NAHI DIYA. ID :SHYAM1767 THANKS YOU
i was not setisified with icici bank services at all, regarding the same i written an application requesting to close my every thing with Bank relation. {current acount/ saving account/ cridit card} where i send the cut pices of all the cards & the blance blank cheque book. but the staff of ICICI bank refuse to except the application. is there any nomes in icici bank that they will not accept any application. what to do or where i should courior all the thing so that they close all my account.
Kindly write to us at [protected]@icicibank.com with ‘Customer Service issues’ as the subject line. Request you to provide the relevant details of your accounts and credit card along with your full name and contact details.
We will be happy to help you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
This is reference to my telephonic discussion had with ICICI Bank & SBI regarding online/NEFT transfer from ICICI to SBI A/C
ICICI Bank customer care said that the SBI branch code 10171, IFS Code SBIN0010171, MICR[protected], is not participate in NEFT so the transfer not possible but after this statement I goes with SBI bank costumer care and tell them all about it, SBI customer care officer confirm us the SBI branch code 10171, IFS Code SBIN0010171, MICR[protected] is participate in NEFT.
My ICICI Bank A/c details
Bhopal Branch, IFSC ICIC0000055, MICR[protected]
after many reminder to Bothe Banks, they denied it & not responding.
It is requested to both you to please resolve to make online NEFT transaction from ICICI TO SBI A/c
With Regards
Pavan Singh
Mobile: - [protected]
TELEPHONE:[protected]
I am holding an ICICI credit card -‘[protected]’ having outstanding amount of Rs. 27817.00 during Jan 18th 2009 to Feb 18th 2009 statement. With out my knowledge, ICICI bank converted to 24 months EMI (2.5%/month) and start debiting regularly form 18/02/2009. Very next month on 3rd March 2009, I had cleared the full amount of Rs. 27794/- done a balance transfer. I had paid complete amount and every month they are debiting EMI. I never opted for EMI & without acceptance from the cardholder; bank can’t convert credit card outstanding balance into EMI. The amount what I had paid still kept aside as a fund and every month EMI deducting from that fund. When I spoke to the customer care first time, a gentleman told me that ‘you might have done internet transaction’ then I had explained to him, then call was transferred to manager-customer care, he mentioned that they dispatched the letter (EMI Schedule letter) to my office on 4th March 2009 and they have proof of office stamp of delivering of the letter. After 30 minutes another Customer care executive told me that they have sent ‘EMI schedule letter’ but no body received in the office. March 4th is Wednesday and my office is very much open. It clearly indicates you convert EMI on your own and then intimate customers. Because EMI conversion is done on 18/02/2009, but letter was sent on March 4th what a strategy! I am very much aware of ICICI’s banks outdated credit card schemes, that’s the reason I never opted for EMI conversion. How can you convert without intimation and acceptance from me? I am totally unhappy with ICICI bank for this entire trick to make patrons fool. It is very clear indication of slyness strategy during recession, already I have sent two mails and there is no response. Sort out this issue immediately.
cibil has classified me as a defaulter . I have availed and closed personal loan from citybank. Also I have cleared my credit card dues of Bank of baroda & state bank of india also. I have not cheated any bank but only ICICI bank have dissapointed me by their inefficient service. Actully my ICICI credit card using one of my friend but he has not cleared outstanding amount & he has gone to abroad. Now ICICI bank harrased me very badly. Im ready to settled thease overdue in 2007 in one lot but ICICI bank representative not co-operated. Now this amount is goes up to 70000/- but actully using only 30000/-
Im applying for personal loan from HDFC bank but not sanction me becauase of Im in defaulter list
i am a victim o[censored]njustified business practices of bank what is remedy iam having.please help me out
Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of your credit card, along with your full name and current contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
I had made a credit card bill payment from my ICICI bank saving bank account using account ot card transfer service. The amount has been debited from my saving account but the same is not refelcting in my credit card account. I've been contantly in touch with concerns banks but not getting any satisfactory resolutiion.
I request you to please help me to sort out the issue.
ICICI Bank — Deductions from Bank Account, In Spite of Settlement done towards credit card.
Respested Sir/Madam,
I am Mr. Sushant Muni, a resident of Kalyan, had used the ICICI Bank credit card No. [protected] and had made the settlement towards the same with Ref No. : Ref/155/03/08/07/Z. last year.
ICICI has now deducted my account[protected] by Rs. 5, 200 odd rupees, i was clearly told that the settlement was toward the entire amount.
Now when i called up the customercare for my account, they told me that the account is deducted towards my credit card outstandings.
Dear Sir,
I have an saving account with hdfc bank in which my last was deposit on 7th of july and it was debit on 22th jult without my information. Bank is saying to contact to company but the company is not responding. who should i contact bank or company.
Please do not post your bank account number and such personal information on public sites. It could easily be used by somebody to withdraw money from your account.
icici bank ltd/sb.account. — non-confirmation of closing my sb acc.
As I complaint against the above said bank earlier for deducting the unreasonable amout from my sb.accout no.[protected] I submitted my closing form of the said acc. at least 15 days ago. But till now it has not been closed yet.
i have an savings account in ICICI bank, from the past 2 years there were no transaction, so i need to know my account balance . Please guide me the right way.
Personal — anauthorised debit and blocked my dmat ac
dear sirs,
i ahve been cheated by ICICI BANK PUNE branch.w/o my notice they have debited my other account and blocked my dmate a/c kindly guide me to whom shall i complaint to ICICI HIGHER AUTHORITIES ?
kindly advice me urgently.
also i have been cheated by ICICI LOMBARD INSURANCE to where i can lodge the complaint ?
dear sir, i send the share of jaiprakash associate limited for demat in my account last month dated 13/07/ 2009 but it would not became demat till today why my dp code is 00374101
Dear Sir/Madam;
I have taken home loan of Rs-1, 25, 000/-from ICICI Bank in February 2003 having loan account LBCHD[protected] from chandigarh . The Interest rate was that time @ 10 % approximate. But in the month of November 2003 ICICI person contact to me said that interest become down by 2% Approx. 8%. For this thing bank will charge 0.5% from you. Then ICICI bank charges the same & made a fresh agreement. But after doing this thing they don’t have decrease the rate of interest. I have visited so many times to their Chandigarh branch. Bank persons are accepting that this bank problem. We’ll do the correction within the week and it will adjust from account this amount will become less from account since November 2003 to till date. But they have not taken any action. I have some service requisition slips also. Numbers are as follows.
Slip No. Dated
[protected]/05/08
[protected]/06/08
[protected]/07/09
Dear Sir/Madam, after doing these things I have got nothing. I am paying continuously 2% extra per month. After that they increase ROI many times and I have given cheque also many times for the same. Again Icici person calling to me that your EMI over dues are pending. They told the amount is Rs-1468/-. One person from continuous calling from jaipur‘s No. He is telling me his name Sharma. He had connected also some time ICICI senior manager. They also are talking for the same. This person is mostly calling me either on Sunday or before 9 a.m. or after 8.p.m. I have already told this guy to please don’t call me on Sunday or before 11 a.m. and after 5 p.m. but this guy never tries to understand. He is mostly giving miss call. He is having my cell no. still that he calling in my residence no. the member of my family including me very much fed up with this person. If the family person is telling him to call on my cell no. When I told this person please call me later, I am busy somewhere. Still continually making call to me. Still the story is same. I have already paid the overdue amount as per bank. Given amount of Rs-1505/-chq no. 37749 axis bank Chandigarh on dated 27/08/09. When I told this person to I have paid this amount yesterday. Confirm from bank. Still he is calling the Phone no. that person is -[protected]. When I am asking this to what about my excess amount which I have already 2% extra since last six years. That person doesn’t have answer for that.
Dear Sir/ Madam you are requested to kindly take proper action to solve the issue. I can’t change my cell no. It’s my limitation.
Thanks and Regard
Triveni Prasad Ojha
M-[protected]
E-mail: [protected]@maestros.net
My Name is Deepak and I have opened a SB account in ICICI Bank, Nabha-Patiala (Punjab) branch in July. From Day One i have to face many problems with ICICI as I have many expection from them as they are charging more from their customer. But my all the expection are gone when i place a request for chequebook on phone. They have commited me to provide my cheque book within 7 Days. On 10th Day i called customer care and enquired about my cheque book then they told me that your cheque book is returned due to incomplete address. Then I told them to update my account on phone, Then They told me that you can not update your address before 6 months and told me to give the application to Bank for updating the addresse. As I am a working in a company so my father went to bank for updation of address and update my address. Then again i place a request on that Day (12th day) and again they have commited me to provide my cheque book within 7 Days and on 8th day (20th day) i called customer care to enquire my cheque book and they gave me a Document No. of first flight. When check the status on internet there is written "out of delivery". When i confirm from the first flight Nabha branch and he confirm me that my courier has sent back as address in not complete. On Next Day (21st day) i got a call from courier patiala branch and they have told me to provide the full address. I have given him the full address. He said "Ok" to me. But in the evening I got a call and the courier guy told me that he will handover the cheque book on my Nabha Branch . Then I Called Customer Care about the same then they told me that me or my relative will go to collect the cheque book with my ID proof. Then on Next Day (22nd day) my father went to back and told them to handover the cheque book. But they told them to provide a written letter for the same. Then I called them a discuss the matter. They told me that they will not change update my address and House number is not mention in Proof, they will only handover the cheque book to father along of authority letter. No Fax/Mail is accepted. I was very frustrated as on 22nd day I am not able to get cheque. Then I called Customer Care again and discuss the matter and ask them to provide their area manager number. But neither have they provided me the customer care nor the solution (without going me to Branch). So by getting this type of response I have told them to close my account and ask the formality. Then CC executive told for that I have to come to branch and do the formalities and as I am going to close the account within a year then I have to bear Rs500/- as service charge. It Means for closing my account I have to take one leave+ Rs500/- + my Travel Expense. It costs me 1500/-. I am very surprised that while opening an account I have not visit the bank. The executive itself come to me and do all the formalities. It means it is clear trapping strategy of Bank. Kindly Guide me.
i bhupender singh ex army person, resinding at A' block dda colony tilak nagar, i hve some inform regarding frod, i know one person who done a frod by fake documents with icici, abn, citi, hdfc, standard charted, barklays, ge money, citi finance, banks etc, he is doing this thing since 1995, now he bought new home c-152 avantika sec -1 rohini new delhi 110085, u can take a legal action againts him,
person details
name- arun arya, arun kumar s/o mohan lal, sohan lal( i know only his two name )
dob - 09/02/1970,
address-A 264 dda colony chowkhandi tilak nagar new delhi 110018
One Girl From ICICI Bank is Calling and asking me Address of Naresh Shah. But I dont know Naresh Shah.
She is Calling again and again and giving me stress.
If I will insult her in future then she will blame on me and she is very hot in discussion.
ICICI Bank Credit Card — Can the bank block the card in case of cheque return.
Dear Sir / Madam,
I am using ICICI Bank credit card since long, but recently due to sign difference my cheque got returned, so i immediately paid the amount thru internet banking.
So at the time of due date there is no pending dues on my card. But still the bank has blocked the card stating that my cheque got returned.
Can the bank block the card for such a reason, where there is no any other problem. i have not denied the return charges also.
We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.
ICICI Bank Credit Card — blocked my account and debited the amount of Rs.25,000
Dear Sir
I am customer of ICICI Bank Credit card no.[protected]. I am not using this card form the last one year due to interest & late payment charges levied on my credit card which were not justified. after which i stopped using my card. i have not received any statement for the same as i was not using the card i thought no statement is generated as i was not using the card. i always clear my outstanding amount but still interest charges & late payment charges were levied on me and now amount of Rs.43,000/- is charged on me which i cannot pay. i belong to a middle class family and this amount is not in my capability to pay as i have not made any purchases from the same. My Savings bank account no.[protected] is already blocked by the bank and debited the amount of Rs.25,000/-.
I have visited credit card office as well where associate Mr. Vijay Maheshwari told me to settle the card paying Rs.25,000/-. I am ready to pay for my any outstanding amount for (IF) which i made purchase but will not pay for the interest & late payment levied on my card.
Above is my personal Loan A/c, Date of EL is 5th of every month but in the month of Oct’09 due to non availability of fund it has got bounced. On 10/10/09, I got phone from your office & I confirmed that on 12/10/09 I will pay the money along with bouncing cheques. And on the due date your representative has collected the money from my office vide receipt no. T0909 L 3378710 dated 12/10/09 total amount 3216 (Three thousand Two Hundred & sixteen only) this amount is included bouncing cheques of Rs. 225/- also.
But I am very regret to know in my statement of A/c on 22/10/09 that on 10/10/09 you have also debited Rs. 763.65 to my A/c without my information & this was not deducted from my EMI amount collected your representative on 12/10/09. Due to again insufficient fund my another cheque got bounced because I did not had information regarding above deduction, and accordingly knowing that I have the balance of Rs. 763/- in my A/c I made the balance arrangement for next cheque, but it was got bounced.
I, therefore, request you please give me the sufficient reason and credit Rs. 763.65 to my a/c again.
ICICI Bank — Unauthorised access to my saving account with out intimation by ICICI Credit Card department inspite of already settled credit card
In my saving account number[protected] available balance was Rs.5573.16 on 11/11/2009. While making a online transaction on 18/11/2009 i got insufficient fund message with Rs.1423.74 in debit.On enquiring from customer care i came to know that Rs.6996.90 has been debited from my account without intimation by ICICI credit card department against credit card number [protected].This credit card was already settled by making a cash payment of Rs.8500 on 28/02/2009 and i received letter of confirmation of settlement reference number ICNO1DEL/032009/3079/1 on 05/03/2009 by email. When credit card is already settled how can credit card department debit amount from my saving account which was never connected to credit card and there was no auto debit facility activated.I am left cash less on 18/11/2009 and i am a salaried professional with no other account available to meet my expenses.
I am attaching letter for credit card settlement above said with this letter.I want compensation of Rs50,000 from ICICI bank for its incompetency and making me stranded without any cash available.I had to go to get my MRI done today for physical problem i am suffering and now i am on ICICI bank's mercy to get their ends in proper to enable me to get my money back to me.
dear sir
i have an account in ur bank my a/c no is[protected] branch neyathakerai in my account
from metlife they transware rs 9810 on 7/10/09 citin[protected] & rs 675 on 14/10/09 citi[protected] till
now this not credited in my account i went to ur they told me no ammount creadited i ask metlife they told me to bring a letter from icici bank that this two ammount are not creadited in this account so please
check my account status
i am a credit card h .older of ICICI bank vide card no [protected]. despite of several reminder to your custmer care service ,i have not recieved my statement for the month of november 2007. it is proved that you are not taking this matter seriously being a professional bank.i, request u to ,please look into this matter and let me know the feed back without any delay THANKKS A.K DHAR CELL. NO [protected]
daer sir my name is kamlesh mani and i applied rs. 50,000/- personal loan and yours ref. no. is 58545586 but after sevral days no response from your side. will you please send my status ,unfortunatlly i have no phone nos.of your green park branch please reply me as soon as possible.
thanking you,
kamlesh mani
ph. no.[protected]O)
mobile no [protected], [protected],
Aug 13, 2020
Complaint marked as Resolved
View replies
S
Syed Raheel Hussain Hashmi
ICICI Bank - Personal Loan — ICICI cheating
Dear friends , let me tell about icici bank cheating. I anilkumar applied for personal loan to icici bank on september 2007. After all processing procedure they (icici) called me to their branch with four cheques. On 26th september 2007 i went to meet them . There they checked all the original documents and said the loan amount is rs.50,000/- and tha rate of interest is 2.1% per month . Of course i am in need of money so i agreed to that and signed where they asked . And they took 4 cheques from me. After that they said the loan amount cheque will me mailed to my address. So i came back. They said conformly the loan cheque will come to you with in four working days . After that i had made some commitments to pay the amount to some people with in five days. But i did not received any cheque from icici , so i asked the bank agent , he said "sorry for delay sir surely you will receive cheque ."but all the people that i already committed to pay are forcing me to pay back. That time i felt mental torchur because of icici bank. A vendor and i was falling short on my commitment. All it was happend before more than one month back. Even now also i did not received money or cheque from icici , yesterday ie.[protected] they drawn first month emi as ecs from my account. They (icici) did not givien loan but they are recovering money from my account..
I applied for a personal loan at vashi navi mumbai icici branch an employee named Rahul cell no. [protected] told me that all the documentation has done and i would get a verification call within 2 days. almost 5 days completed and i did'nt get any call nor any updates regarding my loan and when i was trying to call rahul he was not picking up my call. finally today i cancelled my loan and i would try somewhere else.
Dear Sir/Madam,
My name is Arabinda Pani.I have applied for rs.1 lac in ICICI Bank.My ref no is 58912521.I got a sms from ICICI Bank on 5th Jan 2008 at 9:24 a.m.I am in confusion that still now I have not get my loan amount.I'm trying to contact the Manager,the Concerned person and also the Courier;they are not responding me.Plz help me.
My mail id [protected]@gmail.com
My cell no is-[protected]
For instl. Period: 07/09/2005 to 07/08/2007,
which has now been completed without any hassle.
The loan amount is fully paid by me according to the bank terms and conditions within the loan period.
Now I require the NOC for removing of Hypothecation from my RC, I have tried to request for the same on phone banking no. [protected] which is not functioning for this.
Please help me out,
As there is no option to talk to the customer care executive personally on the Helpline no.
i above mentioned Would like to apply for the loan Agianst Property, Mr Divesh From Pune Main Branch At FC road His Contact no [protected],collected my documents ,he had asked for few more Documets that requirement also i fullfilled,then latter in he is not rteceiving my Calls, nor Replying me back nor Doind further process for Laon, else he is behaving rudly with me, he is back answering me, He is not giving documents back also,
Sir pls look in my matter and do the needfull, waiting for ur reply
Regards
Asha
i above mentioned Would like to apply for the loan Agianst Property, Mr Divesh From Pune Main Branch At FC road His Contact no [protected],collected my documents ,he had asked for few more Documets that requirement also i fullfilled,then latter in he is not rteceiving my Calls, nor Replying me back nor Doind further process for Laon, else he is behaving rudly with me, he is back answering me, He is not giving documents back also,
Sir pls look in my matter and do the needfull, waiting for ur reply
Regards
Asha
I am going to complain instead of giving my opinion.
As I applied through loan at a click, I got a referrence number 59401002 and I took a print out of pre approved loan : loan amount was 100000 and tenure emi all mentioned.
When I was called by the executives they told they will come and collect documents, nobody turned up.
At last, when I contacted one icici branch, I was told I need either a landline or a postpaid mobile bill copy as my address proof, and it is mandatory.
If you know that this (landline/postpaid mobile bill) is mandatory why don't you put in the required documents list ?
Why just for the log -in application count consuming customer's time ?
Anyway I am totally disappointed by the way of functioning of the banks in providing the PL.
Myself Rajlaxmi Naidu, I have applied for a personal loan on 26th of March through their executive named Mr. Karthick [protected]. This guy came rushingly to me stating that he will get me the loan approved and the amount will be credited by 31st of May because of month ending. He was in so rush that he said he will put all the documents, as my bank statement was very good. He even took the security 8 blank chequest. Ater that for 4-5 days his mobile was switched off. Then i called the customer care but I do not think that any qualified person is sitting there to sort our the queries. They straight away told me that my case is approved on the 4th and soon the amount will be credited in you account. So days passed away from 4th to 9th. But today when I called the customer care there was a new response that my loan is approved today itself, whereas I have a recorded telephone form the call centre of chennai that I receied on 5th that my case is approved and soon the amount will be credited in my bank account. Today a blunder happened when I called the customer care they are telling that my case is approved just today hence I will have to wait for 4-5 more working days for the case to be transferred to disbursement departent.
So what is the moral of the story whey these guys put advertisement that you can avail loan in 24 hours than what about the 15 days that I have been mentally tortured everday.
I have all the complain numbers, request numbers, and my call details. My telephone bill for this particular case is Rs. 500/- at present.
what my opinion is if they have to provide the loan then why so much delay. They should tell frankly whether it is declined or approved, why are they hiding their face and making troubles of others.
There is one thinks I would say if there is any default in payment they are goonda people to recover the loan. Then why should we not have some forum to check these things. Why do they give dream. We are not going to beg to their offices for loans they only come to our house like beggars stating madam please take loan.
ONE SUGGESTION FOR ICICI IF THEY ARE NOT ABLE TO HANDLE THE LARGE NUMBER OF CUSTOMERS THEY WHY THEY DO NOT SHRINK A LITTLE BIT.
I do not know when my case will be forwarded, but i have lost hopes.
I recently had applied for the personnel loan for sum of 150000 as per the sales agent had said to me he would be providing the loan @ 13.5% reducing and processing fees of 500 but cheated me when i approached his office he had submitted the papers @ 14.5% reducing and over 2500Rs as processing fees.Agent name is shashank gelani and his senior Manish jha and amit singh, so i request any one who is taking loan from them to be aware of these cheaters.
i too took a loan from Manish Jha, Shashank gelani of ICICIBank of Rs. 1, 000, 000. They promised me loan at the rate of 14.25 but I was horrified to come to know later that I was being charged a rate of 16%.
they also were rude and threatenedn me if I complained.
I had been to the Kalina branch of ICICI bank in Mumbai, to request for the stoppage of my internet banking account. The person at the helpdesk told me to do it through phone banking and the person at phone banking told me to contact the person at the branch. I went back to the helpdesk where they told me to type my password wrong a few times which would cause my account to get blocked.
I insisted that I wanted my internet banking account to be removed completely rather than just get blocked.
They did not know how to do this, so they told me to wait for a while. Five minutes later they called me to the desk and told me to give them my customer id. I did, and they entered it in their computer and said that my internet banking account is deleted. They also gave me a printer sheet which had something printed on it, scratched off the printed matter with a pen and told me to write a letter requesting for closure of the internet banking account, on the other side of the paper. I did so.
When I tried to access my internet banking account two days later, I saw that it was still existent, in a disabled state. They had lied to me that the account was removed. The letter which I wrote has probably ended up in a trash bin.
Besides, how could an ordinary helpdesk employee have the powers to remove an internet banking account by just typing the customer id?
Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Internet Banking’ as the subject line. Request you to provide your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
ICICI Bank - Personal Loan — representing the cheq without prior intimation
hi all,
I have availed a PL with ICICI bank and 'm repaying it till jun' 09 (more than 12 dues). now due to market downfall, I lost my job and was searching for a new one. based on my current situation, I have sent a letter to the local branch incharge seeking 4/5 months holiday period. Now my july month cheq got bounced with reason Insufficient funds. without calling me or knowing my status, they are representing the cheq just my sending a SMS and that too without any contact no. what will happen if the no is changed???
Kindly write to us at [protected]@icicibank.com, with the subject line as 'Customer Service - Personal Loan'. Request you to provide the relevant details of your loan, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Hello Sir,
I had taken a personal loan of Rs.5 lacks as per the sales agent had said to me that he would be providing the loan @14% flat but he cheated me. Now I find that it was @ 19.5 flat. I complaint against it many times but you did not repond. One of the complaint, I have given dated 27:08:2009 but the matter is not resolved till now. Agent name is Durgesh. My loan account number is LPDEL[protected]. My contact number is [protected]. My service number is SR[protected]
Amit Mittal
ICICI Bank - Personal Loan — Excess amount recovered
I was drawn personal loan amounting to Rs.1,00,000/- in Dec.2005 from ICICI bank, which was recovered in 48 monthly instalment of Rs.3044/-each since January,2006. but, icici bank had recovered 49 instalment as details below :
THIS BANK ARE COMPLETELY CHEATING INNOCENT COMMON PEOPLE, I AM AFRAID ABOUT CURRENT SITUATION I DO NOT KNOW WHAT THE GOVERMENT IS DOING FOR THE PUBLIC THIS BANKS ARE MADE FOR FINANCIAL ASSISTANCE OF PUBLIC, GOVERMENT IS NOT TAKING ANY ACTION TOWARD THIS BANK .
""YOU CAN LODGE YOUR COMPLAIN ON RBI SITE UNDER OMBUDSMAN SCHEME AND MIGHT GET ASSISTANCE""""
Debited amount from credit card without my consent!
I AM, AT DELHI, HOW CAN I MAKE, PAYMENT MONTHLY I A HAVE A MUMBAI ICICI BANK, CREDIT CARD,, CAN I DROP, CHEQUE, IN DEHLI, COLLECT CENTRE,,,,,,,,,,,
Aug 13, 2020
Complaint marked as Resolved
View replies
G
GURPREET SINGH BRAR
from Chandigarh, Chandigarh
Dear Sir,
I am an Architect in Ludhiana residing in h.no 2511, dugri phase -1 .
I have applied for credit card twice. first time the person came and collect my identity proofs and i kept waiting for three months and finally get to know that one proof was missing. second time noone turned up to collect the proofs.......How one can rely on so called ICICI Bank.....
Dear sir
I am syed faghurudeen,Appliied for credit card limits 10000 rupees in chennai.
I lost my card before april 2007 and I lodged a complaint to ICICI bank.But they demanded me to pay 2400 rupees for my purchase in april.How is it possible?since that they areraising the amount as a interest and servie charge and late fees.now this month december 2007,I have received 5940 rs to pay.I am the Nagapattinam district presient,Human rights protection council.I warn this people to do this kind of dirties and warn tem to not to play with me.My contact:[protected]
India' one and only cheating bank is ICICI Bank. If you holding an account with ICICI Bank and using their credit card then you will be in trouble. They will debit your entire money from your savings account to the credit card account without your consent. If you desire to settle the card account, they will not do, but they will charge as much as they can. I think we all are comes together and file a complaint against this Bank to the Supreme Court.
I DO AGREE THE STATEMENT "India' one and only cheating bank is ICICI Bank. If you holding an account with ICICI Bank and using their credit card then you will be in trouble. They will debit your entire money from your savings account to the credit card account without your consent. If you desire to settle the card account, they will not do, but they will charge as much as they can. I think we all are comes together and file a complaint against this Bank to the Supreme Court" WE ALSO EXPERIENCE THE SAME THING.
I have an outstanding towards the my credit card([protected]) of Rs.40086.28. I am paying monthly amount of Rs.2000 but instead of the outstanding amount to be decreased its increasing. and as per the statement the Bank has started and auto debit facility without informing me.
Currently I am going through a financial problems please help by transferring the current outstanding amount in EMI's. I can pay the monthly amount of Rs.3000 or make an auto debit facility of Rs.3000 from my account on 1st of every month.
Request yo to do please do the needful as I don't want to be a defaulter.
I am ICICI platinum card, but on 23rd feb 08 I got SMS regarding I withdrew 20000 rs., Which I never withdraw, even I don't knoe the PIN, How can it possible? When I raised compliant and dispute ..it went in bank favor..Now what to do..? whom to contact..?suggest me ...Me and my family in so much mentally disturbed...
i am really very fed up with collection persons call from icicibank videocon tower branch.bank gave a car loan to a person Mr dilip marwah for santro car and the bank have my mobile number in their records. i am receiving these call by last one year. severel times i request to the callers to change this mobile number from thier records, i am using this number from 2002 and this is not a dilip marwah's number but they can't hear and there is no action taken by bank till today.
i am really very fed up with collection persons call from icicibank videocon tower branch.bank gave a car loan to a person Mr dilip marwah for santro car and the bank have my mobile number in their records. i am receiving these call by last one year. severel times i request to the callers to change this mobile number from thier records, i am using this number from 2002 and this is not a dilip marwah's number but they can't hear and there is no action taken by bank till today.
ICICI Credit Card — debit the amount with out my permission
Respected Sir
I have not register the billers (LIC) directly from merchant end .
as per you asking LIC has not been activated for Visa bill pay or Utility bill payment facility .
i have aleardy contact merchant for refund of the amount.
But Issue of matter how to debit the amount with out my permission ???
Following Pamyent debit the amount with out my permission
1 LIFE INSURANCE CORPORATION OF INDIA 11/06/2009 3, 276.80 Success
Aleardy I have deleted the shedult of pamyent
2 LIFE INSURANCE CORPORATION OF INDIA 28/05/2009 3, 255.00 Deleted
4 BILL JUNCTION PAYMENT LIMITED 26/05/2009 3, 255.00 Success
Udhab Nayak
Manager IT
Dainik Bhaskar
Panipat
[protected]
Dear Mr.Nayak,
On the basis of our telephonic conversation, we inform you that your payment for LIC has not been activated for Visa bill pay or Utility bill payment facility.
If you have register the billers directly from merchant end, we request you to contact merchant for refund of the amount.
Sincerely,
N Varalakshmi
Account Manager
ICICI Bank Limited
"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch."
-----Original Message-----
From:[protected]@infinity.icicibank.co.in[protected]@infinity.icicibank.co.in)
Date: Thursday, June 18, 2009 02:17 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: RE: Credit Card
-----Reply Separator-------Dear Sir
I have Cancel standing instruction the merchant LIFE INSURANCE CORPORATION OF INDIA how to debit from my credit card i will go to Ligal Action also for this matter .
You can looking following the transaction also
1 LIFE INSURANCE CORPORATION OF INDIA 11/06/2009 3, 276.80 Success 2 LIFE INSURANCE CORPORATION OF INDIA
28/05/2009 3, 255.00 Deleted
4 BILL JUNCTION PAYMENT LIMITED 26/05/2009 3, 255.00 Success
Udhab Nayak
[protected]
Dear Mr. Nayak,
We inform that the transaction amount of Rs. 3276.80 dated 11/06/2009 got debited towards LIFE INSURANCE CORPORATION OF INDIA from your credit card as per the standing instruction given to you to the merchant.
Hence request you to contact the merchant if you have not received the services towards it.
Looking forward for your co-operation.
Sincerely,
Rajesh D
Account Manager
ICICI Bank Limited
"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch."
-----Original Message-----
From:[protected]@infinity.icicibank.co.in[protected]@infinity.icicibank.co.in)
Date: Friday, June 12, 2009 04:50 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: RE: Credit Card
To
The Manager
ICICI Bank
SUB:- From My Credit Card Made Amount 3, 276.80 with out my Shedult
Respected Sir
Till date i have not received the amount from LIC and hou to LIC payment has been resolved from your side ??
The Pamyent Shedult i delete from Bill pay Date 28/05/2009 3, 255.00
But The Pamyent from Icici Credit card how to autometic debit with out my Shedult date . So please check it and process refund from LIC
Thanks
Udhab Nayak
[protected]
1 LIFE INSURANCE CORPORATION OF INDIA 11/06/2009 3, 276.80 Success 2 LIFE INSURANCE CORPORATION OF INDIA 28/05/2009 3, 255.00 Deleted
4 BILL JUNCTION PAYMENT LIMITED 26/05/2009 3, 255.00 Success
-----Reply Separator-------Dear Mr. Nayak,
We inform you that as per the telephonic conversation dated 11th June, 2009 at 6:49 PM, your query regarding the LIC payment has been resolved.
Looking forward to your co-operation in helping us to serve you better.
Sincerely,
Abdul Khaliq
Account Manager
ICICI Bank Limited
"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch."
Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement.This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.
Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com
-----Original Message-----
From:[protected]@infinity.icicibank.co.in[protected]@infinity.icicibank.co.in)
Date: Thursday, June 11, 2009 12:34 PM
To: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: Credit Card
Branch Id : VP Account Id : [protected]
To
The Manager
ICICI Bank
SUB:- From My Credit Card Made Amount 3, 276.80 with out my Shedult
Respected Sir
The Pamyent of Lic i made as on 26/05/2009 3, 255.00 from My Icici Account .
The Pamyent Shedult i delete from Bill pay Date 28/05/2009 3, 255.00
But The Pamyent from Icici Credit card how to autometic debit with out my Shedult date . So please check it and process refund from LIC
Thanks
Udhab Nayak
[protected]
1 LIFE INSURANCE CORPORATION OF INDIA 11/06/2009 3, 276.80 Success 2 LIFE INSURANCE CORPORATION OF INDIA 28/05/2009 3, 255.00 Deleted
4 BILL JUNCTION PAYMENT LIMITED 26/05/2009 3, 255.00 Success
Hello Everypone,
I am an ICICI home loan customer. I went for the loan during 2005 at 8.25% of floating rate of interest. Then ICICI did increase the % of both fixed and floating interest rates and today ICICI charges me 11.75%.
Last week i went to ICICI Bank home loan dept as a new customer and they offered me a new loan for 10.5% in floating rate of interest.
Now, when asked to the area manager she informed i will have to pay switch fee to avail the lower interest rates within floating which is against the agreement we signed. I can understand the switch free is applicable between fixed and floating but not within floating rate of interests.
I have questioned them why ICICI treat old and new customer differently and offer different interest rates within floating agreement, they did not have any answer, they just want money and switch fee to change to lower interest rates of 10.5. When i asked, what if ICICI reduce the floating rate by 1 more percent? They say will have to pay again switch fee eventhough i have a loan under floating rate of interest.
ICICI is a complete mess and gone in western hands, my friends its going CITIBANK and SCB way...........I would advise to go with someother banks but not with ICICI. You will end up having lot many problems.
This is my experience and will never think of going with ICICI lifetime.
I completely agree with you.I have really tolerating this third class bank for several years now. Home loan finance in Vashi is just pathetic. Area manager ...Dharshana(as of Jan 09) is biggest sitting in that bank.
I have applied for a credit card on line to icici bank chennai.
The same was processed by repeated enquiries to my office and my residence for a number of times. Finally they called me for
necessary documents ,and I have been keeping all the required
papers with me . Till now I dont have any message whether they
rejected my application or not . Please help in this regard.
My serial no. is.[protected].
Aug 13, 2020
Complaint marked as Resolved
View replies
R
r.venkataraman
from Ernakulam, Kerala
Credit Card.. — Credit Card Status
I have applied Credit card at your Madurai Franchisee, 2 months before subsequently i have received Phone call from chennai, and Mumbai for confirmation of my stauts.
Till date i am not aware my credit card or credit card application ref.
Kindly update the staus..
R.Venkataraman
E 256 Meenakshi Road
TVS Nagar
Madurai
[protected]
Credit Card — need to know the status of my application
hi
i have applied for credit card few weak before, i have received a call from your call centre and a message from your team in my mobile saying that i will receive the credit card within 21 working days my ref # [protected]
i had called to customer care to ask the status about my application with ref # [protected] but there is no response, so if possible just sent me message about the status of my application and when will i receive the card
I have applied for a credit card on line to icici bank chennai.
The same was processed by repeated enquiries to my office and my residence for a number of times. Finally they called me for
necessary documents, and I have been keeping all the required
papers with me . Till now I dont have any message whether they
rejected my application or not . Please help in this regard.
Iwas already applied credit card last month (First week June 2008 ), my App No;4571145 / CC No; 28123888 I want to know my application processing or not, when i will get my card?
I am awaiting for your response.
I have applied last month (Nov14th) for a credit card icici bank Hyderabad. Enquiry was over at residence as well as in office also and I submitted all neccessary documents, but till now I didn't get any information regarding CC. weather it was approved or rejected. please let me know the stats of my CC application as soon as thanks in advace
I have applied last month (Nov14th) for a credit card icici bank Hyderabad. Enquiry was over at residence as well as in office.and also I submitted all neccessary documents, but till now I didn't get any information. weather it was approved or rejected. please let me know the stats of CC application as soon as thanks in advace
I have applied last month (Nov14th) for a credit card icici bank Tirupur. Enquiry was over at residence as well as in office also and I submitted all neccessary documents, but till now I didn't get any information regarding CC. weather it was approved or rejected. please let me know the stats of my CC application as soon as thanks in advace
I have applied last month for a credit card in icici bank coimbatore. The same was processed by repeated enquiries to my office and my residence for a number of times. Finally they called me for
necessary documents, and I have been keeping all the required
papers with me . Till now I dont have any message whether they
rejected my application or not . Please help in this regard.
TWO MONTHS BACK I HAVE APPLIED FOR CREDIT CARD PHONE VERIFICATION AND THE RELEVENT DOCUMENTS HAVE BEEN COLLECTED BY ME TILL TO DAY I AM YET TO RECEIVE MY CARD PLEASE LET ME KNOW THE STATUS IMMEDIATELY BY EMAIL
Respected sir,
i have applied for credit card past one month. i did not get a credit card but i got a verification call 3 times that time i have asked customer service he told that you will get a credit card with in one week after one week also i did not get it what happend my credit card please send message to me in email address ok thank you
i have not even applied for any credit card however i got an offer from bank that they want to give a credit card to me after so much of thinking i agreed to take one, after that they came to my house and make me to fill a form and i gave one pay slip with that also, then they told me that they will send the credit card to me in 15 days but its almost one month since that, till date i didn't receive any info whether they accept my application or not
i submit a credit card application
i didnt get any response till now and ur local agency person says it will take time my applicatin no. is [protected]
Respected sir,
i have applied for credit card one month back. i got a verification more than 2 times in both phone and residence but i didnot get a credit card i give all the documents to executive please send an e-mail for the status of my credit card as soon as possible.
dear sir/madom
i hav applied for credt card my application reference no is 140/[protected] i got a verification more than 2 times in both phone and residence but till now i am not getting any card. also i want to know the status. please mail to me as soon as plosibel.
thank's
i applied for kotak bank credit card .I am holding kotak bank savings a/c (salaried).i need a credit card.my application no[protected]. just want to know the Status of my card
MY SELF IS NEERU KHANNA. I AM RESIDENCE OFGOLE MARKET Constituency . I WAS APPLIED FOR NEW VOTER ID REGISTRATION. ON 27-JAN-09. BUT TILL DATE THERE IS NO ANY ELECTION COMMISION OFFICER COME TO MYHOME FOR ENQUIERY.
SO PL. LET ME THE CURRENT STATUS OF MY APPLICATION.
MY ADDRESS IS:
61/21, SECTOR-3
TYPE-3, R.K.ASHRAM MARG,
GOLE MARKET, NEW DELHI-11001
HUSBAND MOBILE NO([protected])
My Credit Card no [protected] expired on Jan 31, 2009 but I have not received the continuation card till now. I have been receiving info about your offers which are of no use right now. Pl make arrangements to send the card immediately.
Dear Sir
I have applied for ICICI credit card and finished verification.They told within 10 working days I will receive the card.But I am waiting for more than 20 days.There is no reply from the Agents as well as Chennai ICICI customer care.One of my friends recommended this Bank. Why they are not providing good service I don't expect such a bad service.
Dear Sir
I have applied for ICICI credit card my appl no S[protected].There is no response from the agent as well as Chennai customer care.I need reply very soon.Otherwise I can apply to another bank.
Respected sir,
i have applied for credit card past one month. i did not get a credit card but i got a verification call 3 times that time i have asked customer service he told that you will get a credit card with in one week after one week also i did not get it what happend my credit card please send message to me in email address ok thank you.my aplication No.N[protected].
Regards
manoj kumar
[protected]
i have book the ticket on dated 17/4/2009 against card no-[protected](icici on line creadit card )from new delhi to baransi to give the fare Through Card Rs. 5616 & again Book the ticket from Baransi To New Delhi to give the fare Through Card Rs. 857. But we have recieved three message from inici customer side. Rs. 857 two time cut from my card. Two time masses recieve Rs 857. pl. revirce back Rs 857.
Sir,
I have not received ICICI bank credir card statment against card No. [protected] for te last five months.
Kindly mail me all the copies of the credit card bill and the paymants made by me since December 2008
I have cleared all my dues against my credit card. My credit card balance is reflecting is -44.31 Rs. I have not settled this matter as i have paid all the required amount.now after making fully payment & showing 0 balance pls ensure me that my account has not been settled.
I want 0 balance certificate form ur side with written that this is not settled & not in negative profile. I want my all payment history too.
Pls revert me on my given mail id as soon as possible.
My credit card number is [protected] in name of Rashmi Bhardwaj.
dear sir/madom
i hav applied for credt card my application reference no is N[protected] i got a verification more than 2 times in both phone and residence but till now i am not getting any card. also i want to know the status. please mail to me as soon as plosibel.
thank's
dear sir/madom
i hav applied for credt card my application reference no is N[protected] i got a verification more than 2 times in both phone and residence but till now i am not getting any card. also i want to know the status. please mail to me as soon as plosibel.
thank's
Dear sir/madam,
I am ICICI CREDIT CARD NO. [protected] without my knowledge they have converted my balnc. inot EMI but after wards i have paid the total amount in two instalments on 28 May 2009 i have paid balance of Rs. 6, 221.33/- cleared the total outstanding. Again i have done shopping after 15th may to 8th june nearly for Rs. 3, 000/- but i got statement showing outstanding balance of Rs.11, 562.76/-So, please kindly check my transactions and please do me needful help at the earliest. After clearing my total outstanding why did u sent such a large amount once agiain.
REPLY AT THE EARLIEST
some body called me from icici credit card security and asked me to apply for icici credit card security plan.i applied for that and they told me will send the papers by post to my address. But still i have not recieved any papers about this.please let me know what to do for this.my email id [protected]@yahoo.com amd mobile number is- [protected].
Credit Card — ihad applied for credit card by online
ihad applied for credit card by online nonbody of your executive has came to me and they not even call to my mobile number so please do process fastly . my mobile is no.[protected]
I have used Standard & Chartered credit card till 2004. I have paid all the outstanding . There was dispute in my card and I have sent mails to them. The customer service didn't turn back till date. Even though I have spoken to the customer service for my credit card statement. Till date I haven't received so for. I went to Standard and Chartered Bank to enquire about the balance. The customer services confirm that they don't have any office through phone only I have to call.
now a days all the service became so wrost that what to complain. i[censored] will start complaining then it will never end so just try to ignore it, i have also complained many times but nothing happened, nobody looks into the matter, the mail remains as usual as it was sent, nobodyu has time to look into it.
Dear Sir/Madam,
I have used my credit card 3 month back[protected] but my card is rejected and
i got sms from icici bank "your credit card is withheld due to security reason"
My credit card no. is [protected]
Till now I dont have any letter form bank. Please help in this regard to release my card.
I have lost my credit card no.[protected] on 12/03/2010. Pl deavtivate the card. I also request you to issue me fresh credit card if possible. I'm waiting for your reply.
This to bring into your notice somebody from SBI Credit card called me up ask if i was intrested in getting a credit card from SBI, i said ok,then they collected all the documents from me and didnt reply back,after some time i called up many time but they never turned up with a stisfying answer,even a executive called Lucky singh missbehaved and bang the fone,
Therefore i never thought of even asking them for my papers also.
I have applied for LIC credit Card in the month of december and my application # is 047904 .Please let me know the status of my application.
Thanks & Rgds
Prashanth
Mobile # [protected]
Email= [protected]@rediffmail.com,[protected]@gmail.com
i have applied for a credit card in your bank, unfortunately i have lost my application number , i just wanted to know the status if possible.
i have been promised by the executive came to me that he will deliever the card with in 20 days, but it has been a month without any update.
my details are:
Name: tarun madhukar
mb-- [protected]
Address to deliever the card (as filled in the application form)
1205, 12th floor, New delhi house, barakhamba road,
cannought place, new delhi- 110001
Email- [protected]@gmail.com
regards,
ICICI Credit Card Application Ref. No[protected].Please get me the card its been like 1 month but I have not got the card nor the online status has changed, This is insane.Please response so I can know if I will be given or not.
ICICI Credit Card Application Ref. No[protected].Its been more than a month and I have not received my card nor got any mail or email or any status change.ICICI bank customer care was of no use.Please let us knw the status yes or no whatever so we know we need to go to other bank.Its shameful that such a credited bank provides 0 khayal apka of what it talks .Its disgusting as times to know that even a status change also this bank is incapable to show.Please work on this Ref no and let me know.
same thing hanppened with me, i got call from ICICI Bank and a person came to my office to collect document and then anather person came to my home for verification and now no reply from their end since 2 months
hai
i have applied for icici credit card with application number S[protected]. could you please give me the status of the application.
i have got a personal call from icici bank for phone number verification. They told me that they will call to my office number and i did't get any call for icici to my office.
give me the response and complete the process early.
dear sir/madom
i hav applied for credt card my application no is W[protected]. i got a verification more than 2 times in both residence and office but till now i am not getting any card. also when called on the given number for application status only one reply system down will call u later.
i want to know the status. please mail to me as soon as plosibel. If it is rejected request you to please send the documents back to me as it might be use wrongly. and for the same ICICi bank will be responssible.
contact numbers provided to me are : [protected] / [protected] / [protected]
hi i have applied for the credit card bt i didnt receive any call message or any info abt my application... i want to knw the status when ever i call to your status department u put me on hold for abt 20 mins i dnt think its a gud customer service
I have applied for a credit card on line to icici bank chennai.
The same was processed by repeated enquiries to my office and my residence for a number of times. Finally they called me for
necessary documents ,and I have been keeping all the required
papers with me . Till now I dont have any message whether they
rejected my application or not . Please help in this regard.pls reply immediately
My serial no. is.S[protected]
Phone No.[protected]
E Mail Id; [protected]@yahoo.co.in
I have applied for a credit card on line to icici bank DELHI.The same was processed by repeated enquiries to my office and my residence for a number of times. Finally they called me for
necessary documents ,and I have been keeping all the required
papers with me . Till now I dont have any message whether they
rejected my application or not . Please help in this regard.
my credit card application no is[protected]There is no response from the agent as well as Chennai customer care.I need reply very soon.Otherwise I can apply to another bank.pls cheque my status
15 DAYS BACK I APPLIED FOR ICICICREDITCARD TRACKING NO [protected] ALL NECESSARY DOCUMENTS ALLREADY IWAS ARRANGEDBUT THEIR IS NO RESPONCE FROM YR END FROM LAST 10 DAYS NO IMROVEMENT IN PROCESSING .
15 DAYS BACK I APPLIED FOR ICICICREDITCARD TRACKING NO [protected] ALL NECESSARY DOCUMENTS ALLREADY IWAS ARRANGEDBUT THEIR IS NO RESPONCE FROM YR END FROM LAST 10 DAYS NO IMROVEMENT IN PROCESSING .
I have applied for ICICI credit card my appl no N[protected] and finished all verification. I am waiting for more than one month please send reply by mail .what is status of my credit card.
Dear Sir/mam,
Iam sandeep kulshreshtha and i have applied for the icici bank credit card and also i have submitted all the required documents and there after i received a verification call specifying that your card has been approved and the same you would be getting at your residence address in 7 to 10 days but still not received any thing neither a card nor a revert call...So kindly revert and send the card ASAp...
I have applied for a credit card on line to icici bank delhi.
The same was processed by repeated enquiries to my office and my residence for a number of times. Finally they called me for
necessary documents, and I have been keeping all the required
papers with me . Till now I dont have any message whether they
rejected my application or not . Please help in this regard.
I have applied last month (23rd May) for a credit card icici bank. Enquiry was over at residence as well as in office also and I submitted all neccessary documents, but till now I didn't get any information regarding CC. weather it was approved or rejected. please let me know the status of my CC application. Thanks in advace
Dear Sir
I have applied for ICICI credit card and finished verification.They told within 10 working days I will receive the card.But I am waiting for more than 20 days.There is no reply from the Agents as well as Chennai ICICI customer care.my card application no S[protected]
Dear Sir
I applied for ICICI credit card my appl no[protected], there is no response from the agent as well as Chennai.I need reply very soon.Otherwise I can apply to another bank.
ICICI Bank — Credit Card not received after verification
Dear Sir/ Madam,
I had applied for a credit card to icici bank Delhi on 30 Aug 2013
The same was processed by repeated inquiries to my office and my residence for a number of times.
All the necessary documents were collected from me and had been verified from different sources.
Till now I don't have any message whether they rejected my application or not . Please help in this regard.
My serial no. is. N[protected] .
i have submitted my credit card application at first week of November, the dealer said it will take approximately 20 working days. Even I received verification call and one o[censored]r agent came to verify in my address also. On last week ur representative form Customer care call up and she said that my signature is miss matching otherwise u can get ur card on this week. So she sent one agent called Dinesh at my office I submitted the all documents once again.
Even tillnow I can't track my credit card status..
Dear Sir/Madam,
I have been also applied for ICICI bank Credit card at New Delhi from last one month but till date no any information whether its approved or not, So plesae help me.
I have applied for a credit card on line to icici bank Delhi/NCR (Gurgaon).
The same was processed by repeated enquiries to my office and my residence for a number of times.
Finally i received a massage through email that my home address is not traceable then i replied the same to ICICI Bank with my all home & office details & phone no's. after then i have received a massage form ICICI Bank that the status will be update by 30/11/2013.
My ICICI Bank Credit Card Application reference no. is[protected].
Till now I dont have any message whether they rejected my application or not .
Hi.. I had applied for a icici credit card and all my documents are already collected and my address verification is also done. Still I have no news of it further. I have lost my application number. My mobmobimobile number is [protected] . Please kindly check my application status and llet me know
I applied for a credit card 1week ago, till date, i can not check the application status online.Neither the bank representative cantacted me again.can samebobady let know about the status.
Dear Sir,
I got Personal Loan from ICICI. My salary account also in ICICI[protected]MATRIX STAMPI LIMITED). I applied for credit card in your bank. I am living in the address from my birth 35years. But I didn't received the credit card because of address.Why???. I applied in the Axis bank after. I got the credit card immediately. But from YOUR SERVICE???.
I am a PRODUCTION MANAGER in our concern. Why i have to keep the salary account and loan in your bank. I want to transfer all the transactions to other bank if you not solved this.
I have applied for credit card and collected all the relevant document and also they completed verification but till yet i did not got my credit please look into the matter.
I applied for a flat in DDA Housing Scheme 2014 but wasn't allotted a flat. I had been sent my refund cheque by ICICI sometime back. But the cheque has been returned on grounds that the account number and name on cheque don't match
I recently have switched my auto loan from Citi Bank to ICICI Bank. The loan with the latter started on October 10, 2007. The loan no. is LUCAL[protected]. Their representative named Subhasish(phone no. [protected]) had taken my Smart Card in the month of August saying that the card was needed to change the hypothetication on it, i.e., earlier the car was hypothicated o Citi Bank and now it will be changed to ICICI since I'm switching/transferring the loan to them. I'd given the card to him without much questioning.. BUT.. its been quite a while and I AM YET TO GET THE CARD BACK. I stopped the ECS payment on the first month for this reason. At that a guy named Argha(phone no. [protected]) from the realization department had called up. I told him the problem. He handed me over to a senor of his, who only tried to convince me to pay the ECS and seemed least bothered about me not receiving my Smart Card. She tried to tell me that she or ICICI was not responsible. I'd obviously hung up the phone at that.. But finally I'd paid the month's installment because frankly I did not want to get beaten up by goons on the street(something that ICICI Bank has earned a good name in recently!!)....
This guy Subhasish(who took the card in the first place) had told me when he took the card that I'd get the card before the Durga pujas.. Nothing happened. I tried calling him but no response, he never picked up the phone!!! Then I complained directly at the ICICI bank and spoke to few representatives at about this without much luck. A senior official named Gayetri Mukherjee(phone no. [protected]) had promised me that I'll get the card by Nov 09, but same, no response for a long time again.. I called her up today after over a month and spoke with Ms. Mukherjee again and now she's trying to tell me that ICICI is not producing the Smart Card, its the RTO who might be delaying it.. However, she gave me the phone no. of another official name Rahul Kumar(phone no. [protected]) and asked me to speak with him. I tried his phone without any luck.. He was not receiving my call!!Then I again tried to call Ms. Mukherjee and she disconnected my phone, TWICE!!!!
BOTTOM LINE: I do not have the Smart Card of a car that I've been owning for the last TWO years and if I now meet with an accident or something worse happens and I need the card to claim insurance or for any other reason, I don't have it and I'll not be able to do anything without it...
Please help...
Thank you!
Anandarup Ray
Phone: [protected]
ICICI Bank loan no.: LUCAL[protected]
Aug 13, 2020
Complaint marked as Resolved
View replies
K
KameshNarayanababu
from Kizhake Chalakudi, Kerala
I was working in a organisation . i received two credit cards from citibank and icici. Suddenly i have lost my job and i became mental. I had mental problem to say correctly and i was admitted in mental hospital. And i got discharged from mental hospital. I suddently got relapsed and used my both credit card to fullest extent. Now i have got a letter from the court. When credit card officials came to my house i told about my mental problem but even then they did not agreed. Since i was mentally handicapped i used the credit card without my knowledge. Is there any way to come out from this problem. my telephone number is [protected] .Any expert advice would be much appreciated. iam again in mental depression . Can anybody help me out to come over this problem. Thank you so much
I have to apologize here that in my letter i said i visited west branch but that should be understood as east borivali branch
I had opened account in east borivali as the place is convenient for me from my work place
ON 14-01-07 i forwarded letter to west branch and irevisited to follow them and i received reply to again write to . bank manager .
It should be undetstood that i visited west borivali branch for only two times . Rest of the time I followed through borivali east br. I regret of my ignorance to write west branch again and again though ivisited only two times.thanking you
Aug 13, 2020
Complaint marked as Resolved
View replies
P
Pratap Jagannath Bhosle
from Pune, Maharashtra
Respected Sir,
I Pratap Jagannath Bhosale A/C number[protected] would like to infrom you I wants to be close my Account in your bank some persoenal reason so I request you please do needful.and get back to me reply .
Best Regards
Pratap J. Bhosale.
icicibank A/C Number[protected]
Dabit card Number [protected]
Dear Sir,
I Nitin N. Pathak holding an a/c. no.[protected] would like to inform you that some personal reason i wants to be close my account in your bank . So I request you to pls. do the needful and get back to me reply.
Regards,
Nitin N. Pathak
93, GandhiNagar,
Nagpur.
Mobile [protected]
Respected Sir,
I Swati Sharad Vangule saving A/C number[protected] and Demat a/c(IN[protected] ;[protected]) would like to infrom you I wants to be close my Saving and Demat Account in your bank some persoenal reason so I request you please do needful.and get back to me reply .
Best Regards
Swati S. Vangule
icicibank A/C Number[protected]
ATM Card no. [protected]
Demat A/C Number -IN[protected]
[protected]
Respected Sir,
I Dayananad N.Wakkar saving A/C number[protected] & my Cust. Id.[protected] would like to infrom you that I do not received salary SMS on my mobile from last two month.
I request you to pls. send me SMS on my Mobile no.[protected] insted of [protected].
Pls. kindly do needfuly.
Best Regards
Dayanand N.Wakkar
icicibank A/C Number[protected]
On 04/01/2007, i visited borivali west branch office and forwarded my letter for cancellation of my account accordingly I returned cheque books and got receipt of my forwarding letter .
I met Icici borivali west br. whenever i had transaction with my account and explained to them to resolve the matter .I received acknowledgement for that . I sent one e-mail to them and gave one hard copy to borivali west br.on 26/03/2007 i got acknowledgement for that .I requested their staff to help me on the matter of cancellation of account.I am 64 years of age and unable to visit again and again though I visited borivali west br. once and they told me to bring another letter for manager to pursue the matter .i had contact with their collection department and i sent them letter by fax to explain the matter .
Even after doing all this , account is still kept running and i am getting statement of account for nothing.. i have never ever expected such kind of ignorance of responsibilities with developing bank like ICICI. They never try to look in letters from consumer,and take any action for letters is the meaning i understand about them at least I understand that way .
Aug 13, 2020
Complaint marked as Resolved
View replies
D
deepakswarn
from Surat, Gujarat
Sir/ Madam
i m working in NTPC .
Last year 14.01.2007 , my Credit Card of ICICI bank ([protected]) was stolen . Credit limit of my Credit Card was only 43000/- .
After theft , immediately i lodged the FIR in Sadar Thana Police Station , Meerut. and Police started their duty.
Because my whole wallet was stolen by someone , which containg no. of Credit Cards.simultaneously i informed to CC of ICICI Bank.
I dont know how an amount of Rs 59296/-( against credit limit of 43000/-) was used on shopping from my credit card.
when i get the statement then only i came to know that a shopping of rs 59296/- has been alreday done by thief on my Credit Card on 15.01.2007.
Following were the nams of merchant were mentioned in the statement
1) Akask Ganga Jeweller, Meerut[protected],000/-
2)Prakash Travel[protected][protected]/-
suddenly after getting statement we went akask ganga jeweller , and again inform to ICICI Bank meerut anf custumer care centre regarding all this theft.Akask Ganga Jeweller accecpt all the whole thing and returned rs. 50000/ from thire account to icici bank.
we contact to second mercahnt also , but he was not ready to refund,
Bank told us that they will do inquiry, but after spending 2 months they without doing anything, even they dont confirmed to these merchant ( whose telephones nos. along with contact person i have sent to icici bank in my comlaint).
from that time itself , i m continiouly sending my request and reply to therecredit card statement .
they give me a notice from there lawer.we also reply to the same.
but presently without informing me and without any court decesion they deduct rs 17000/- from my account.how it can possible.but they deduct.
43000/- was my credit card limit, 59296/- was spend on my card by thief, court decesion is unsolved , FIR is there ( copy of which i have already sent to ICICI bank Mumbai).
Rs 50000/- was refunded by mercahant . being this they are deducting rs 17000/- . they know they is was the case of theft.
now what more i can write here
i suraj jewllers haveing a swap mechine, we swap 43, 248 on[protected]. i got settelment slipnt
the still amou t did not debited my account. we inform customer care. and your executive
visited your shop and collect thous document.
I am Krishna Kant Sharma, I have credit card no. [protected] of your Bank. I have received my statement and I found some transaction are wrong debit in my a/c are follows –
a) I have paid my credit card bill with in time limit, but late fee charges charged by you.
b) Different service tax rates applying by you at the time of billing.
c) Service tax deducted by you on some particulars transaction.
d) I have paid my bill Rs. 1332/- through cheque no. 255902 on dated 26/03/2008 and It is not cleared in my a/c till date, but in statement this cheque showed cleared and late fees charges deducted and show cheque return due to wrong cheque no.[protected] fault done by you. I am not responsible for this event.
I have tried to bring this irregularities in notice of Customer care division from 4-5 days and Bhopal (M.P. Branch, but they were not looking interested to solve my problems. I am very disappointed with their attitude.
Kindly look into the matter and withdraw my a/c wrong debited amount and I would like to say that I will pay my bill after solution of this matter.
So many time I call icici manager & executive person but no one as give me a good service to how I close my ac of icici please do need fully because I am already shifted from there if you want any details of my account then call mr. pathra he was open this account from in icici bank for me. Contact number:- [protected], [protected], [protected], [protected]…………………….
I need to terminate my Current ICICI account a/c no :[protected]
Since im shifted from my current location to other location.
Please do the needful as soon as possible.
my current in icici bank near mumbai central branch
a/c no :[protected]
1st add :- 21 / 56 2nd lane sp road near nagpada mumbai central 8.
So many time I call icici manager & executive person but no one as give me a good service to how I close my ac of icici please do need fully because I am already shifted from there if you want any details of my account then call mr. pathra he was open this account from in icici bank for me. Contact number:- [protected], [protected], [protected], [protected]…………………….
I need to terminate my Current ICICI account a/c no :[protected]
Since im shifted from my current location to other location.
Please do the needful as soon as possible.
my current in icici bank near mumbai central branch
a/c no :[protected] SMARTWORK TECHNOLOGIES)
1st add :- 21 / 56 2nd lane sp road near nagpada mumbai central 8.
ICICI bank blocked my account for non payment of credit card without giving prior notice to me i request the executives and customer care for settlement of cards and my account is linked with demat account i am not able to sell or buy shares since my account is blocked and account shows minus figure of rs.70000 which is due on my 2 credit cards i request not make sufffering to the customer and lead them to mental stress and problems and lead them to suicide since similar cases happen they should help customer by providing easy emis for settlement of cards from saving accounts or one time settlement waving interest like wise. some law should come to help people from this devil of free credit cards which lead ultimately to death by depression i hope icici bank read this coloumn and help there customers and before blocking account you give a chance to get answer from customer suitable help.
Aug 13, 2020
Complaint marked as Resolved
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K
koushik9836152487
from Mandleshwar, Madhya Pradesh
Jan 9, 2011
My koushik das. I am holding a Saving Bank Account (Salary Account) with ICICI Bank at 20, R N Mukherjee Road, Kolkata. 700001 my A/C No is[protected].
This account is been Debit freeze by ICICI Bank RCU department from last 1 and half months. My case is with RCU Department (Videocon Tower, Jhandewalan). I had already submitted the concern documents to prove myself innocent to ICICI Bank RCU Department.
I went to my branch, but there Branch Manager are not available from 1 weak, but they told they don't have authority and RCU department will activate it.and told me they did email to head office.
BUT I am facing many problem. I am family man, please ...!!!
Request to your Sir/Madam, please give me guidelines. can u call me on 91 [protected]
ICICI Bank — without giving permission how you are going head
i have not given my concern to deduct monthly Rs.99/- towards risk policy for my ICICI Credit card where as one fine morning you have asked for Rs.1188/- for annual fee for the samed.
The card is going to expiry in the month of Aug '11
Do not deduct send the statement for me. I don;t want the policy
We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1344228" in the subject line.
Im vignapana im holding an account in icici bank mumbai, which was blocked few months back, i could follow up with it as i shifted to dubai. plz kindly help me activate my account as im unable to pay my monthly Emi wich i took from hdfc bank which is linked to this account account details as mentioned below.
kindly do the needful and let me know the reason for blocking the account
customer care executive puted on hold for 20 minutes and thn disconnected while calling for block my card due to fraud
Aug 13, 2020
Complaint marked as Resolved
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G
ganesh gajabheenkar
from Chennai, Tamil Nadu
hi this ganesh(my a/c no:[protected] , i applied for credit card , 3 times but no response from u r side my application Serial Number is I[protected] for creadit card .
Dear Sir/Madam,
Earlier, I have received an ICICI credit card in the life time free rental scheme but unfortunately, I haven’t used the card and I had received a bill of Rs= 101/- rental charge. I had complaint to ICICI credit card customer care and I told to executive to stop the services of my card immediately as per executive I had broken the card.
Recently somebody comes to my house to collect due payment of my credit card around Rs=67, 000/- after heard that I got socked and refused him to giving any payment because I haven’t used after broken the card.
So, I want to complaint of ICICI credit card to consume for above instance happened with me and I need appropriate judgment.
The ICICI Direct - Trading site very often shows Technical Fault only during the trading hours. Even their helpline numbers are not available during this time. For an important product like Trading Site, it should work perfectly atleast during the Trading hours.
Also, they should have a different helpline number for ICICI Direct and not a common one which deals with Bank, Credit Card, Trading etc altogether.
Regards,
Manash Chowdhury
Aug 13, 2020
Complaint marked as Resolved
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V
VAIBHAV
Fully agree..where should we complain ..this is utter nonsense of a service
Hi,
Icici direct - If you are having any technical fault in the software or anywhere, at least you should inform the customes by sms and give us another wayout for the dealing, you can't close your sites like this, this is not acceptable. Requesting to you please take care in future and find out the solution if such type of problem will occure in future.
Every day your site is having technical problems and due to which i am suffering & when i am asking for complaint No for site Technical problems, for delays in the status, site down, no current updates, site not avalable, on customer care no :[protected] giving unsatisfactory answers and not taking the complaints, just now also i have talk to Madam (Cima), yesterday also i talk to incharge of call Center he was also not given the complaint no and replied very aroguntly and rubishly, many times i am sending the E-mails on the same id, from this also i am not got any reply till date. Few hours back also i have send the e-mail with all snap shots also given copy to : sebi, finance ministery and many more. Now i was surprise, when at 6:59 pm i have checked the status of my order, from more than 1 year i am trading in Margin Plus but never i have seen the order get executed before 3:00 pm(but today now it is showing executed before 3:00pm at i.e. at 14:46pm), in status when i was checking it was not executed upto 5:00pm.I am dam shure that this order you have manupulated and it is not system generated. If every time & every day your server is having problem then why proper maintainance is not done ? & due to your poor maintanance why every day i should be suffering ? and i should bear the losses ? who is resposible for all these ??? I want in written from your side that when your server, site & Tecnical Problems will get solved and after that still this happens frequently, you should bear all my losses which I may i get in furture also. For Tecnical problems i should get complaint Nos for every complaints, when i am complaing on customer no[protected] If you feels that your Bank and Technical Team is uncapable in sloving the problems which is comming every day, then you suggest me in written to close the online Demat account of ICICI Direct.com WATING FOR YOUR REPLY WHICH is my RIGHT
I am Vini.My husband has taken loan from his Government job an amount of Rs 45000/-.His personal account is in ICICI Bank,Chandigarh.The loan was sanctioned on 21st Nov 07. After 03 days he went to the Sec-34 Branch of ICICI they told him that the money was not credited.They told him that it will take 07 working days.After 07 working days he again went there and queried them.Then they told that the money was not credited and it will take 03 more working days.Then after 03 working days he again went and they again told him that it will take 02 more days.After 02 days he again went there and asked them, then they told him that there is a mistake in his name and to clarify it come with a notary certificate.Then he came with a certificate.Then he took the token and waited for his time.Then the female employee avoid my husbands token no.(176/177) and called the other no.'s again my husband taken more that 02 token and she called him.Actually the money was credited on 23 Nov 07 and they hide it from my husband's knowledge.Become an Air Force Officer ,he wants to make the notary certificate and everything.Also the mental harassment from the Bank employees was unquotable.Also the thing is that we lost the interest of our money for that 11 days.
Now who will be guilty for this problem?
I am sincerely request you to take an action against the Sec 34 Branch of ICICI Bank, Chandigarh.
Personal — very good
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