ICICI Bank Complaints & Reviews

I like this app

I have applied for icici demat account from Agartala Tripura but till now i have not got the status of application my icicibank account No. at Agartala, tripura is[protected]
Mob No. [protected]

After reading all of your experiences I notice that its not only me who is having the trouble with this Bank. They make false promises and on top of that they are scared to logde a compliant in the Customer Service cell. I tried to open a Demat Account with this stupid Bank since October-2007 and every time they reject the form stating that one of my signature is not matching I have send the form not less that 5 times even spending money form my pocket for the DHL courier but seems they dont like my Name and Signature the response is the Same. More over on top of that they never have the courtesy to explain to their customer that what we have to do in such case. I happen to call their Mumbai Office and the Representative told me that the validity of the Form expires after 3 months.. ITS A NEWS FOR ME ATLEAST... HAHAHA.. I asked them then why it is njot informed to me earlier???? He dont have any answer for that.. I think we all Indians should join together and Ban this bank from our country atleast so that poor customers dont get in the Grip of these no reliable substances.

Regards
A real upset Person who is sucked royally by ICICI..

Exactly similar is my case .After reading the experiences for opening of Demat account on the net I am quite relaxed and assured that my other fellow brothers are also suffering from the simillar infection caused by ICICI virus which seem to be only treated by avoiding the virus ICICI to keep yourself mentally healthy.I was told to open the savings account despite of the fact that i had already one in the same bank but in another branch for the linking of Demat account for which the representative was curious for not taking the cheque of his own bank but from another bank preferebly from S.B.I. in order to make me a valuable customer.Any way savings account was opened and Demat was applied in th vasant vihar branch of ICICI and the officer Mr. Aswini checked all doccuments thoroughly took cheque for 750 from the newly opened S.B.account in the presence of Mr.Rakesh ICICI officer who was the instrumental for S.B.A.C. and introducing with Demat officer aswini.All papers were signed and given in the presence of all these officers in the premises ofbank at vasant vihar delhi.All assured very well.After one week I was asked to produce the proof of permanant residence of my native place as i am residing in government allotted quarter which is a only the adress of communication my logic of voter I.D.card,Driving licence .Ration card e.t.c. did not convience Mr.Aswini I was also told by him that if I could have opened the S.B.account through him these all requirements would have been waved.However Highschool marksheet and certificate bearing my parental adress was given and he was satisfied and promissed to send.After two weeks of enquiry he said that the enquiry has been sent to my permanant adress and after confirmation only the account can be made final.My parantal home is in remote village where no ICICI have presence but he insisted that the bank people will take care of that i must wait however i informed my illiterate parents so that they may not worry/sacared.After the expiry of 3months i did not get any reply or enquiry or information of status at the direct.com I started ringing Mr.Aswini but he was not responding at all.one day i made a visit to the branch and catch hold him personally.He promissed me to get the account opened within 3 days.After 10 days i again contacted him he said your account has been opened and I shall be getting the papers in one week.After one week when i tried to confirm through ICICI direct.com I was astonished to note that my account was rejacted on the same ground 1. APPLICANTS COMMUNICATION ADDRESS DOES NOT MATCH WITH PROOFS.
I lost my temper but what can be done there is none to listen you.27/11/2007 to 8/3/2008 has come and the fellow is not attending my call.When i talk with S.B.A.C.agent he says i am not concerned with demat.
I think now that i am not alone in the boat but there are many like me after reading the complaints on this site of similar nature.
ICICI cheaters need to be made aware to the common man of india who will be trying to avail the services of thease senseless creditless looter cheater agents appointed by the bank to harass the indian public from there ignorance inefficiency and inability.

HI

Its quite satisfying to see that I am not the only unsatisfied, frustrated customer of ICICI DEMAT services.

My story started a few months back when my husband and I thought that we should expand the usage of our ICICI direct account and apply for share trading online instead of only buying mutual funds online.

We never anticipated the agony we would have to go through. LIke any customer I visited the Vasant vihar, DEMAT branch in Delhi and met with Anubha on saturday. I informed her about my decision to apply for share trading account. Since i was not carrying a cheque she asked me to come the next day ie Sunday. I came back the next day and submitted all the requisite documents along with a request that since ICICI ALWAYS has a problem with my signatures, she should get my signatures attested by the Branch Manager and send it for verification to their Mumbai branch. Like always, I was told that the needful would be done. She also asked me for a Rs 750 cheque wwhich according to me shouldnt have been given as I already have a DEMAT account.

Nevertheless I had my doubts that my application would not see the light of the day at one go coz it almost took me 3 months and 7 visits to another ICICI branch to get my communication address changed.

Anyways, after two weeks someone came to my house for verification whereas earlier I was informed that it would merely take 15 days to activate share trading in my current ICICI direct acocunt as I was an existing user. I cooperated thinking that its still fine coz atleast my requirement is being fulfilled.

For another two weeks there was no communication. When i called the customer service I was informed that my application had been rejected on the grounds of SIGNATURE MISMATCH. Well like always, I put in a request and the customer executive told me that I would be updated in 4 days. Well its definitely been more than that. Additionally i again called up the branch and got the same answer"We will get back to you immediately". However till date I have had no response.

I honestly wonder who awards ICICI with great customer experience etc coz I have spoken with people across sectors and they have similar experiences to share.

Worst ever banking service

I have applied for closure of demat account becoz of they are charging 800 Rs. every three months even if you don't use your account

This ICICI bank seems total Fraud to me becoz in Nov.2007 I have to visit 15 times to bank to get my application processed after which I received a letter stating that the acount is closed

And now before 2 days again when I checked my account status its showing 800Rs. due on account of charges for Jan-Mar'08.

Not only this since last 1 month I am getting phone calls from bank which has increased my doubt of fraudulent activities of the bank. I have applied for personal loan and got message that Rs.5000 will be charges for Rs.2Lac Loan. I have applied for homeloan and got message that I'll have to give Rs3000/- cheque as processing charges !?!?!?!?!!?

I have decided not to do any further banking with ICICI...

ICICI Bank has increased its fraudulent activities and it seems that to coverup their expenses they are trying to cheat the poor customers and eat their money...

If it continues same way, the day is not far when we'll hear that bank has wrapped up its activities and ran away with the money of the investors...

subject: ICICI bank Demat account opeanig issue

Hi,

I am Sushant Kumar Bhunia, applied for ICICI bank demat account on 21st of April 2008 at brach - Thane, Form/Receipt No - [protected], Sales Person No. - [protected] (Sales person at ICICI) has taken my all documents. But this is around 1 month all the time on icicidirect.com > customer service the account status is coming.

May I know the exact status of my account ?

As I am planning to invest .
This is the first time in my experience ICICIbank services are harassing me.

Should I apply at another bank Demat account as other financial traders open a demat account within 4-5 Days.


Regards
Sushant Kumar Bhunia
Essar Information Tech. Ltd.
ESSAR Group
+91-[protected]

I strongly agree to all the comments here !!!
ICICI has the worst Customer Care Services in India .

Quite long back I decided to get myself a Demat
account and just picked up ICICI Direct services for
it. But even after almost 5 months ICICI Direct has
still failed to provide me an account .
Initially I filled up an application form [protected]
was rejected on the account that my signatures did not
match with the corresponding ICICI Savings account.So,
I got my signature rectified for my ICICI Savings
account and filled the new application number
[protected]. The status of this application on ICICI
Direct still shows In progress even after 4 months.
When contacted through the customer care I was told
that my application is not traceable with no valid
justification. If it is lost I wonder how negligent
can people be in ICICI. In addition the sales
executive who received my application does not answer
my call any more and the customer care executives
always give me a new Service request number on some
insignificant grounds.
I wonder how ICICI can proclaim itself to be the
number one private sector bank in India.

M Rajpal
Hyderabad

Everyone is too correct. The icici demat account opening is kind of hell. I applied 3 months back at one of Secunderabad, Sindhi colony ICICI Direct branch. Almost 5 times I personally visited there to get the status or whatever. Till now no call nothing from any one.

When I visited back yday. The status was that my photograph is too old. How some one can conclude without seeing me its a old photograph?

I think ICICI either recruiting dumb people or itself dont want business any more.

ICICI/Demat Account — Don't open ICICI Demat Account

Hi All,

This is warning to all the New share players.Dont take a ICICI demat account.the charges for each transaction is so high combared to other demat accounts such as religare or india bulls.even the site is gettin stuck/unable to load most of the time.

This is Ram from Indiabulls Securities Ltd. Here we provide better service and Regular Tips from our Office to All the Customers. If any one find interested in Opening an acount with indiabulls plz mail me
& my mail id is [protected]@yahoo.in.

hi, this is kapil gupta from angel broking ltd. where we provide better services, regular tips from our branch & free online software, sms facility& mobile connect to all the customers. if any one find interested in opening an demat a/c plz mail me &my mail id is [protected]@gmail.com

ICICI Bank — 1.5 months and Loan never came still waiting

Ill start with a time line

Loan Applied : 15th May 2010
Document Provided: 20th May 2010
Approval of Eligibility of loan : 28th May 2010
Loan Agreement Document Signed : 5th June 2010
Still Waiting : 22nd June 2010

This is the just a time line which looks harmless when you see it as just a delayed loan disbursement, but when you go deeper its has been 40 days of mental tourture to me. With me running and calling the bank each day to understand where the process is stuck. All this with no avail. What should have been a simple process of 10 days from application to disbursement is now almost 40 Days old and on top of that the Bank is not even willing to let me know the status. To top it all, my friend who applied in HDFC bank got his loan approved and cleared and disbursed in 10 days flat.

I am at such a state now that i dont think i will ever bank with ICICI now. The worst part is that The bank is not even willing to close my application for the loan also as they are not sure what is the state of the loan process currently. I have not been provided with any application/reference number and on asking they are not even giving me any information.

I am not sure what to do now. Is there a way to end this mental torture? can i file a complaint against the bank for this mental harassment?? Please advice what can i do for now.

For the rest of my life i would advice people not to take any loans from ICICI as they only make life hell.

Warm Regards
Dis-grunted Customer

Hi,

Please write to us with your application number and contact details at [protected]@icicibank.com so that we can get in touch with you in order to address your concern. Please refer "498860" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Hi,
I am Sunoj, applied for ICICI bank demat account on 29th november 2010 at Yelanka Branch
Bangalore. Mr. Azgarali - [protected] (Sales person at ICICI -direct) has taken my all documents
and one check of Rs 900 - ICICIBank. But this is going to be around 5 months. I called up
Mr. Azgarali many times but he is not responding properly. Finally i got his manager's contact
number Mr. XXX [protected]) but unfortunately this fellow also did same thing.
Pls tell me one solution to get out from this.

Could you tell me how many days it will take to create a D- mat account?

If it is rejected then dont you have minimum courtesy to retun back my check and documents?

Dont you have commen sence to call me and let me know the status?

Could you tell me what should i do next ? I cant wait more than 5 months for Dmat account open !!!

Please please please return back my documents... i dont want your account...

Icici providing one of the worst service i have ever seen..

This is the first time in my experience ICICI bank services are harassing me.

Im really unsatisfied and frustrated coz of bad service.

Regards
Sunoj Sarayu
[protected]

ANY ONE WHO IS LOOKING FREE AND LOWER BROKERAGE WITH ODIEN SOFTWARE KINDLY CALL ME ON [protected](DEMAT+TRADING)

I have 110 shares of Nagarjun fertilisers &chemicals
but my demat account is not showing this please rectify the mistake at your end.

My demat account is not showing 110 shares of Nagarjun fertilers&chemicals

ICICI Direct-- Opening a Demat Account. — Regarding Opening a Demat Account.

I wanted to open a online trading account in my spouse name. Since i have had a pretty good experience with ICICI Bank for almost 4 years, i chose ICICI Direct for opening the online account.

However, it has been 45 days since I first registered with ICICI Direct, Mulund (East) branch. My spouse account is still not opened. Despite repeated reminders, I have been unable to get a proper explanation.

Lastly, i called up Mulund(East) branch, and spoke to Mr Dodamani (Manager), who gave me the assurance that he will look into the matter personally and will sort out the issue in 3 days time, unfortunately this is the second week and I am still waiting for his answer.

Really, this the pathetic customer service provided by the branch, and the manger needs to be held accountable.

MY APPLICATION NUMBER [protected].THIS IAPPLIED IN 13 OCT 2007 BUT TILL DATE I HAVE NOT BEEN ALLOTED DEMAT ACCOUNT. IT IS ALMOST THREE MONTHS NOW . IT IS HIGHELY REQUESTED THAT PLEASE OPEN MY DEMAT ACCOUNT AT EARLIST . I AM AWAITING YOUR REPLY . MY TEL [protected]

i have also applied for demet account for more than two month still waiting for a +ve response from icici direct.i have no idea where my form is or how much time it will take to open the account.

i've suffered this situation. i'm waiting for my demet activation.i applied it before two months at Indore branch.i also called to the ICICIdirect office, But i always listent it'll in query!
what's the hell is this.

i had the same experience...see the following
http://www.consumercomplaints.in/complaints/icici-direct-c43726.html

To,
ICICI Direct,

Sub :- form no. [protected]/[protected] is not forward for nest process from mayapuri branch.

Dear sir,
I am Md.Atharul Haque from new delhi.With ref. to the form i had applied for new account opening form no. [protected] on dated 1/7/08 through mayapuri branch i am all documents direct diposited at mayapuri branch customer devlopment manager Mr.JITENDER RAWAL but his survice is very poor . MR.JITENDER RAWAL is not submitted our form for next process. After 13 days I enqury from customer care but our form is not submitted for next process.I inform branch manager mayapuri continue one week but no any responce from mayapuri branch manager.
further complaint lodge at [protected]@icicidirect.com . After complaint i received call Mr.A.K.SINHA from canaught place his satisfied our account oppening. Presseries from A.K.SINHA to MR.JITENDRA RAWAL then after two days submitted our form no [protected] on dated 29/8/08 and form is rejected on dated 1/9/08. I contact MR.JATINDER RAWAL(CUSTOMER DEVLOP MANAGER) and Mr.Jitinder Rawal is new form no. [protected] issued to me ON dated 4/9/08 and fillup/submitted same day to MR.JITENDER RAWAL .
our second form no [protected] is not submitted for process this complaint is daily repitted to [protected]@icicidirect but no any responce from your side.
i want action against CUSTOMER DEVLOPMENT MANAGER MR.JITENDER RAWAL . You give punisment MR.JITENDER RAWAL for poor servive and inform us.
Thanks,
MD.ATHARUL HAQUE

application for the post of BDR(branch Development Representative)

sir,
i have presently BDR in fortune equity brokers(i) ltd., baramati. i have interest in your company. please give me one opportunity.i able to development of your branch.

thanks& regards,


Dasharth pawar

could you please tell me the status of my account
acct no:[protected]

SIR, inform me closing amount of car loan and also a/c no. Details- (REG.NO.) MH 14 AN 0008, (D.O.B[protected].

ICICI bank Car Loan a/c no-- .LUERO[protected], branch-erode(tamil nadu), car no:tn29m2929)
• The loan started in JUNE 2007, I was doubt ful about the pending EMI/amount, still now i do no the account statement of my car loan, when i visit icici loan branch erode they inform me the statements are posted to ur address but still now i never get my statement, so i need ur help to watch my account statement through internet, kindly advice me how to open my car loan statement through internet. I Request you to help me to assess my car loan through internet for statement.

Regards,
Dinesh.

sir, i am 2yrs running creditcard still i didnt received the last month statement. month after month the same problem is creating. the payment date for last month is 3april 2008. still today i have not received the statement means how can i pay. the fault is in ur side but u r penalizing ourside. how can i accept. pls give me the reply. if i want to ask in local nobody is answering properly in ur icici branches.

icici poor service
sir, my icici account in tamilnadu with nagapattinam.iam 2yrs running debit cards. i tried to get this activated and called up icici call center. i went to their branch in nagapattinam too to find out how to get it activated. there was no responce.
which i did my post compalient at the nagapattinam office.however its almost 2yrs, but still not even a single word from them.i my hand not activated debit card that was in my pooojas room.but still my cheque box is in transaction
pls give me the reply
regards,
chakkaravarthi,
nagapattinam

Debit card pin number not received

Last week I have recieved debit cared but i dint get Debit card pin number so please delevered my Debit card card pin number fastly to my address...

dear Sir

i have recieved by credit card but has not received my ipine no.

regards
manali

I got a new credit card in October 08, but I haven't got the PIN number till date ( 30 July) despite wasting a lot of my time talking to the ICICI Customer Care and also writing letters to their office in Mumbai and Hydrabad in Nov 08. So what comment can I offer to the complaints registered by other affected parties ?

credit card pin number not send please send my pin number

Online transaction — TO STOP TRANSACTION

SInce Morning i am calling SBI Customer care and Different Head branches, to reslove my urgent Query, but noone is ready to respond in answering even basic information, Government related issues are worst to deal with, they are making us realize.

ICICI Bank — non payment of tax saving bond

I HAVE NOT RECEIVED MY TAX SEVING BOND MARCH 2003 ICICI BANK LTD.REF NO C[protected] PAYMENT TILL DATE. PLEASE SEND MY AMOUNT TO MY ADDRESS AJIT SINGH, H.NO.559KHA/149, SRINAGAR, ALAMBAGH LUCKNOW[protected]

Sir, This is amar previously iam worked in icicibank personal loans (dst5hy samrat solutions pvt ltd hyderabad )in a sales exicutive.iam qualifed for knock out scheme but i dint recieve any information from anybody, my colegue miss haritha went to collect her gift from dst there she saw my name that i qualified for LCD n she toled dst people are asking why amar is not coming 2 collect the gift?sales manager phanimadhav, business manager ramakrishna, team leader pratap, also not supporting me.conformly i know that i qualified for gift.plz responce for my mail.



THANKING YOU
AMAR.

I am akash agrawal from Gwalior new user of credit card. I dont know how to use it and after using what is the procedure of repayment. My card received to me on september 2007. Just checking the card i withdraw the cash from the card Rs. 100/- . Having receive the card , i have not receiced any letter or statement regarding payment. Your executive give not full instruction regarding credit card how it is possible for a layman to a proper use of credit card. Yesterday i went ICICI office at gwalior for credit card information, they told me about my due payment. My due payment is so high. It is not possibe for me to submit that amount, it is all happened due to lack of information and misguidance of your executive. I think this is not a facility it is just a headec , without any information how can i know that what is my due amount and what is my due date. So i have been firmly planned to surrender the card ,but donohow to do it.I[censored] provide with enough detaits to solve my problem will be really helpful.
Thankyou
Akash Agrawal
[protected]

yes i totally agree to your complaint even iam facing the same proble even i want to settle the credit card but icici bank is never aggreeeing to this please let me know how should i settle the card and be a free person

Hi,

I received a call from ICICI Lombard regarding Insuranace Policy unfortunately I bought this for Rs 10,000, Later on I enquired about return benifit, & I came to know that there in none of return benifit facility, so I decided to cancel & but in credit card bill I received cancellation charges of RS. 2117

At the time of cancellation I had told do not apply cancellation charges to my bill, & no one has informed me at the time of buying that there should be cancellation charges.

So request you allow me waiver of this bill amount, else disable my Gold credit card & also my Saving a/c in your bank.

Personal details : Hemant G Shimpi. Pune
ICICI branch Bund Garden Pune.
Mobile No : [protected]


Thanks,
Hemant Shimpi.

Respected sir,
I wished for your favourable and urgent help as I am totally faid up the harrasments from the bank of ICICI cridit payment collection executives.
Sir, I have an ICICI Cridit Card No. [protected]. sinc few years I paid properly and timely but now from last year iam unable to pay it as my financial condition is poor due to sudden demise of mother as she was cancer patient lots of expenses done on her but was of no use. My husband is not with me I am totally all alone in worldwith my two small kids . when iam in duty of emergency( Hospital ) executives comes in house and asked here and there about me my kids and I am in mentally disapointed always about it. Last week one executive came here and insulted me and told me Iam waiting your out side of door he sat there on his bike.
Sir, If i had even a singlr Rupe I never requst you help me Sir, i am not telling that I won"t pay it I can pay and clear it in Rs.5000/- my husband was using it I don"t now about it but I can pay this amount. This can only possible for me.
Sir,
With deepest request to you to draw your helping hands towards me wishing for your favourable help with lots of tears and hundred folds waiting for your earlist help

Thanking You

Rajni Reddy.
Bhopal (MP)

I agree with all of you and for more clarity, I wanted a reset of PIN for my ATM cards as I had lost my diary which had all the details. I called three banks; ICICI, ABN AMRO and HDFC all one after the other. ABN AMRO was the best and the quickest have done my job on the call. HDFC was second best taking a bit more time on the hold up part but nevertheless they are angels as compared to ICICI bank. ICICI bank was a hell on earth, they verified me and to my utter disbelief they said that I even after al this I will have to go to their bank branch and get myself verified. Which was so pathetic, I spend more than an hour on the phone wasting much time and money and then like a govt. bank, they ask me to come over for just a reset of a PIN. Even in the case of a Govt. bank I would have known so I would have saved money on the phone as we all know that we need to go there and have the work done. But this was the worst of both the worlds, its disguise an international bank using tele banking which is practically useless as after that one needs to go to them to pay your respects. I have decided that once my vehicle EMIis are over, I will ASAP close my account with ICICI as there many banks exceeding quantumly in terms of quality compared to this one.

With reference to the acceptance of my application for Credit Card from ICICI, i was informed from the automated VRS that my application was approved on January 22, 2008 and I would recieve the card within 10 days.

I received the PIN number via ordinary post at the address on February 1, 2008 and have still not recieved the credit card yet.

On quering the customer care, they told me that the consigment was sent through Elbee Courier ([protected]) on 25/01/2008 with the consignment number[protected]. They also provided me with the contact number of Elbee as [protected]. I also found out a local Bangalore number of Elbee which is 65645992/3.

But unfortunately these numbers are not responding. Neither am I able to connect to custmer care of ICICI any further because of traffic.

I would like to pin point the irresponsibility of ICICI dispatch services and Elbee Courier. Please try to reply me with the status of my consignment and if/when I am to receive it.

I would also like to mention, that till now I haven't receive the card and would not be responsible for anything related to it, whatsoever.

I completely agree with you. Even I was told the same, that my credit card has been dispatched. But, after some time , they say teh card returned undelivered. I've resceived the pin, but did not receive the card. The Courier service of ICICI bank is pathetic. It is one of the worst I've seen.

the consumers need to be protected against the bankers who misguide the common-faces.
while issueing the card to any user, the high rate of interest is not mentioned anywhere.
the statements then come with a high amt.
statements come with late-fees and interest, in a high rate.
poor commom man is sufferrer

I just want to add what had been written already there I came to know that I am not the first one who is going through this experience of having the pin without the credit card .
I have been provided with the way bill number, when I check with that at Elbee site it shows that delivery returned . it says that they have put a note on my door as well, which is impossible as I stay in an apartment and no-one is allowed there without my approval as the guard checks everybody. Its very unprofessional of Elbee to mention that comment and at the same time they have my phone number even if they were not able to find me which is not the case , they still could have called me and checked with me if I am available or not but that was not the case and they happily put the comment that I was not there and they have put a sticky I would like to ask who had gone there and where exactly he had put sticky. This is absolutely rubbish and a big white lie .
Icici should immediately remvoe them as there official courier.
Puja

My experience about Elbee Courier is also worst.I have not received my credit card.They are useless and ICICI Bank should immediately remove them from sensitive job of credit cards.I donot know whether ICICI Bank has incorporated penalty clause in their agreement for such mischiefs on the part of Elbee.Elbee just does not bother to take note of complaints.Looking at the number of complaints I feel that some ICICI Bank staff is happy shielding Elbee Courier.

i had applied for credit card 25 days back.i am a existing customer of ICICI Bank
my account no[protected]. on that basis i have applied for card.but long period i havent received the card.so please inform me cell no[protected].
or by mail...

i m waiting for u r replay

thank u...

DEAR SIR /MADAM

ACCOPRDING TO THE ICICI BANK LTD THEY ARE SEND A COURIER TO ME DATED:June 11, 2008 WITH THE MAILING
INVOICE NUMBER:airway bill number '[protected]. BUT I COULD NOT GET IT TILL NOW SO I REQUESTING YOU THAT PLEASE SEND MY COURIER WICH IS SENDED BY ICICI BANK LTD TO ME
AS SOON AS POSSIBLE
THANKING YOU
WITH REGARDS
ARUN GOPAL
TC-24/1684,
INDIRA SADANAM
THYCAUDU PO
TRIVANDRUM
KERALA-695014
MOBILE NUMBER=[protected]

yes. I know this is true, please any one do that. pramod pls go through leagaly and news paper.

Sir/Madam the credit card i have been issued but i did'nt recevie b'coz of courier person. Actually i'm working person and the address to deliver card is given in office or home. the person never call before deliver that make problem. on 22 august he reached Apollo hospital where i work. on that day my duty start at 3pm but the courier person told me i can not deliver at 3pm then i ask him to deliver tomorrow. then he told me i will delivered at ur home but they don't come at home. i reached conaught palace icici bank but they are helpless to help us so what should i do.
Awb no: [protected]
plz help us

Sir,
i didnt get till this date the internet password which sent by icci. plz give this contact no immediately from elbee courier..
thanking you
manu
[protected](trivandrum)
[protected]

ICICI / Credit card — arranged cheating ICICI Credit Card Dep. with ICICI Lombard

Dear sir

my name is pramod and am working in Sitaram Auto Sales & Services, Thrissur baught a car through ICICI loan. I had applied for a credit card on appox. Dec - 2007. After some days one excutive of ICICI called me and compelled to take a insurance policy from ICICI Lombard. I reufused it and he told one senior officer will call you and you only to say "Yes" otherwise it will aftect his job, its for his personal benifits. He also mentioned that it can be withdraw within days so that i said "Yes", after somany request. Now another ICICI executive called me and told that my Credit Card account is over due and make payment immedly. On detailed enquiry i had know that the amount withdrawn is ICICI Lombard with out my permission. Still i have not received any credit card and am not intersted in this policy.
so please make arrangements to clear this problem otherwise am moving for leagal action.

pramod kumar R.P
Mod : [protected]

ICICI / Credit Card — Credit Card bill reminder for not owned card

Hello,

I have been receiving reminder mails from ICICI stating that amount of approx Rs 75K has been pending against my wife Mrs Vandana Gupta against her credit card (5177 XXXX XXXX 4004).
Strangely, the residential address mentioned in this card is mine.

To my surprise,
* She is not holding any credit card. Credit card issued in her name long back is already locked with 0 outstanding
* Working address is mentioned for the "disputed" card holder - while my wife is non-working
* DOB in the disputed card is different from my wife DOB.

I have given repeated calls to ICICI customer care and registered the complaint via SR[protected]th Dec'08) and SR[protected]th Dec '08).
I was given verbal confirmation on 12th Feb 2009 that is there is no such card (with outsanding amount) issued (matching my wife personnel details) to her.

Even despite this, an ICICI executive (probably recovery agent) visited my home on 12th Feb 2009 and also i got the call on 13th Feb 2009.
I'm being feeling harassed mentally.

Thanks in advance for taking up this matter with concerned authorities

ICICI / Credit Card — receiving credit card statement after closing

Sir,



Sub: Full and final settlement of my credit card No: [protected]

Ref: My Punjab National Bank Cheque No: 570544 dated 19/12/2009 for

Rs. 34,800.00


I was shocked to see my credit Card statement in mail showing with the outstanding after paying full and final settlement for my card.

With reference to the above your executive Mr.Rajan came to my place and asked for Rs.2000/- as card payment and when I was about to give cheque for Rs.2000/- he told me by showing statement of my account and informed me that if I pay Rs.34,800-00 as full and final settlement ICICI bank will close my card. He has discussed with his manager and got approval and collected my cheque for Rs.34,800/=. He also informed me over phone on the next day that he got approval from ICICI, Bombay office also approved Rs.34,800/- amount for closing my card and I will be getting the full and final settlement letter from your end with in two days.

But Instead of getting the full and final settlement letter I was shocked to see the credit statement which shows the outstanding is still there. In present condition don’t expect any payment from my side and send my full and final settlement letter immediately.


R.Balaji

Dear Mr. Balaji,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

I issue a check in the month of January 2009 dated 2 Jan 2009 amount of 2200 rupees against may card no [protected]. CHECK No 110798 SBH DWRAKANAGAR.The amount was dedected in my account on 5th jan 2009. In the 16th Jan statement It was not reflected. After received the statement I went collection center at Visakhapatnam and enquire that It was deposited in another card no [protected]. Regarding this I meet and ask Mr Varaprasad collection manager at Visakhapatnam to rectif it. He told me that pay the minimum amount of rs2900 insides of Rs 5040.I issue a check in the month of Feb09 amount of 2900 dated 2nd Feb. 09. The total amount will be reflected in the next statement and the late fee charges also reversal. But there is no changes regarding my papal. In the month of feb I talk your customer care people regarding this names are mr Ballege, Sudhier, Hama and mr. varaprasad in on line phone in the month of Feb. They told me that fax the bank statement of my account to fax no[protected]SUDHIER ), &[protected]HAMA).But no response from your end. At that time my out standing balance is 59749 as per your statement Jan 09.after I make payments regularly after consulting of your people. they told that the amount was deducted in your account in the next statement. But there is no response from your end, and impose late fee charges and interest charges. It leads to 566851rupees.Even those I make payments every month It is not reducing. But it is increasing every month. So far I paid total amount of 30, 000 APROXMATELY to this account last one year but still now the out standing is 69, 000, Hence I request you to check my records at once and reduce to the late fee charges and extra interest charges and send frees statement. so that it is easy to make payment to me.(59,[protected]=29000).
Thanking you
T.SAI
46-15-36, DONTAPARTHI
VISAKHAPATNAM 530016
PHONE [protected]/[protected]/[protected]

Dear Sir/Madam,

I have sent E-mail with following content on Feb 2 '2010 and reminder on Feb 14 for my credit card (Future card) which was blocked due to security reasons. I have also attach my salary slip for referance, but I do not get any response from ICICI customer care. I have also written my credit card no. in my E-mail. So I want to know the current status of my credit card.

E-mail content:

My credit card has been blocked for security reasons. I need to reactivate my credit card account. My salary slip attached for your referance.




Regards,

MIHIR PANDYA

Here are the two account no who have made me fraud and told me that i have won a lottory and i have to pay a sum of Rs 1, 00, 000/- to claim the amount. Plase get verified about the account no and let me know

Mr Aman[protected]
Pan No akkpa6298E
Rojori Garden

Laltlepuii Changte[protected]


Please let me know on my contact No [protected]

CREDIT CARD NO.[protected]
DISPUTE REQUEST NO.69124206 ON ROYAL SUNDARAM

WITHOUT MY CONSENT I HAVE RECEIVED MESSAGE TO MY CELL ROYAL SUNDARAM INSURANCE DRAWN RS.6998/-

I HAVE FILED ABOVE DESPUTE REQUEST AND FAXED ON 22.06.08 FAX NO.[protected] EVERY 15 DAYS CALLED TO PHONE BANKING OFFICER AND THEY INFORMED ME TO AFTER 60 DAYS ONLY WILL GET THE DETAILS. BUT AFTER 60 DAYS THEY INFORMED ME NOT RECEIVED FAX AGAIN IMMEDIATELY GIVEN FAX ON 01.09.08 & 02.09.08 ALSO AND POSTED LETTER TO MR.HARSHIL MEHTA, NODAL OFFICER, BANJARAHILLS, HYDERABAD AND ALSO ICICI BANK LTD, CHARGE BACK DEPT. IIFLOOR, EMPIRE COMPLE LOWER PEAREL MUMBAI.

I WAS CHEATED BY ICICIBANK OR ROYAL SUNDARAM . PLEASE LET US KNOW IMMEDIATEY

KINDLY DO THE NEEDFUL

THANKING YOU

I am MR. Rajendra Sharma, S/O RadheySham Sharma worked with ICICI Bank as a BBE in a BBG - SSG Department at Jaipur C- Scheme Loaction.
Employee Code:813812
Joining Date:3/07/2007

Plz find below my problems i[censored] don't solve & take this on priority I will take u to the Labour Court.

1.) I inform u that I have Joined on 3rd July but my First month salary credited on another a/c by the mistake of the company & still I don't receive any money.

2.) I have resined from ICICI Bank because of my Mental Harshment. Actually I
was on Medical Leave because of My Major Operation on 23Nov. I already inform about my operation to my SM Mr. Nitin Agarwal. Doctor advise me to take rest of 20 days but my SM forcefully tell to join me on 3rd Dec & start torture me, use abuse word & threat me that I will terminate u. That's why I resign from your company.

3.) I worked from 1/11/2007 to 20/11/2007 but I receive only Rs.4000 & my Salary is 12500 pm.Plz provide me 10 days salary also.

4.) I want my Mediclaim Reimbursement also of Rs 5000/ I have all the proof of Operation.

Plz reply me ASAP & solve my problem otherwise I will take u to the Labour Court.

My S.M. --- Nitin Agarwal Manager Secured, Jaipur C- Scheme jaipur. Mail Id.-- nitin.[protected]@icicibank.com Mo. No.--[protected] Emp-Code[protected]

Thanks & Regards
Rajendra Sharma
[protected], [protected]

Next Page



Dear Sir,

I had already inform you that my first month salary in ICICI had been transferred in another a/c. My Doj is 3rd July 2007. My Nov. month salary is still due. I haven't receive any response from your side.

I am giving you one week time to you. Otherwise I will take you to the Labour Court & I will appeal to the Human right also with Print Media & Electronic Media . Because I had already resign on 10th Dec but you still haven't give any relieving & haven't accept my resignation. It means I am liable for the Salary upto this month & it also means that I am continuing this job. i m very upset in case i take wrong action with me , than ICICI bank is Responsible in that case.
i send u all my file . pls check it out

Plz take necessary action.

Sir I respect you. You are my ideal person I don't want to do this thin but I don't have any other option. Plz help me ASAP
Thanks & Regards,
Rajendra Sharma

[protected]

Hi,

In the month of feb, i have applied for platinum pre approved card which was lying in my account number. but when i applied icici executive told me as per your salary structure you would get limit of minimum of rs 1 lakh, but when i got card its not platinum card, its icici american express card which i have not applied for. also when i checked limit of american express card its only thirty thousand. i have marked number of mails to icici bank, but every time custome care executive give different execuses. i am really fed with the service provided by the icici bank. even if i have a icici salary account from last 4 years. Now i am trying to transfer my salary account to some other bank and will not keep any Customer relation with icici bank.


Thanks & Regards
Bhavik

ICICI Lombard — Lacking Transparency

Hi All,

A week ago I registered for Health Advantage Plus Policy with ICICI Lombard. Due to some personal reason I had asked them to cancel it on the very next day. But what they said is they wil deduct 3000 from my credit card as it was through credit card only. My credit card belongs to ICICI only. And they deducted 3000, cost of just saying yes for the policy on phone. While communicating on phone I never been informed about the cancellation carges. Clearly what there lacking is transparency. I am not sure if I can claim the ammount because as of now I haven't signed even single document since it was through credit card. Even I havent received any documents from them. Please guide me if i can take some action on them.

There are so many people who has become the victim of the same issue. Your suggestion will also encourage them to take some action on such a firm.

Thanks in Advanced.

atate bank of india — Erroneously feeding of subject studied at graduation level

I m Sheelu Kumar My Registration id no 8102179 At the time of feeding online sbi clerical job form my eduactional qualification at graduation level is filled as Science inplace of Commerce plz make a necessary correction in my reg id in place of science plz change it as commerce at graduation level. or tell how we have make a correction plzcall me on [protected] or mail me at [protected]@gamil.com
Thanks
Regrad
Sheelu Kumar

icici titanium card — lie from icici

i received titanium card today, for online booking there was offer like RS 250 off on first purchase. now from customer care it has been told that there is no such offer. this is lie and fraud, i am very unhappy to start with credit card buisness of ICICI

Dear sir
I undersigend sachin N walke presentaly working in Larsen & Toubro ltd before joning in L& T i Have already being account of ICICI, My ccoubt was a saving account for last 1/2 year, but after joning in L&T in month of april i was get converted into a salary saving account, & also i withdrawa salarey of month of may but after next to next month i.e month of june end when i was withdrawing money through ATM, my card showing block, them after talking with custemer care service, i found that my card is ok but, my account get freezed, that i could not able to withraw or deposit the amount . i went to ICICI Matunga branch, but that also i did not got a solution, they have given me a form, & asked me ot fill & attached a documented proof of address, they did not know the excact problem of my, they did not ive me a call even . what is actually the reason of my problem
is my account get freezed, now when it get unfreezed, wheather it get converted into salarey account once again, what i have to do for this, because all my monthaly salarey (balance 9300)in my blocked account

sachin N walke
Co No:[protected]
ICICI Acc NO:[protected]
Branch:Matunga

SBI credit card- I have new SBI city credit card. i never used till now but they chardged 216 Rs. When i contacted call center people the answer was " we have sent SMS to activate insurence" ... i am really confused ...!@##::"O .. My advise is DO NOT opt for SBI credit card..

ICICI Bank — regarding current a/c

i have an current account in ambala cantt icici bank and had deposited 2 cheques worth rs 85000.00 for almost 2 weeks but no clearance has been made by them and on asking them them have no answer to it. moreover i have a prepaid account in which no collection charges are charged regarding clearance of cheques not they have deducted unreasonable collection charges from my account and they say that you can close your a/c if you are not satisfied.

a letter from I.C.I.C.I. Bank — wrong address.

Dear Frind, I have received a number of letters from the bank . i am working, , so i am not at home at day time .pl consider the matter and make delivery at same address. : 704, Kausthubham C.H.S., Gokuldham, film city road, mumbai. 400063. phone [protected]. [ Address is not wrong pl note..]

ICICI Bank is loosing grounds in India because employees including the higher authorities of this bank are most unprofessional. This bank opened the account of M/S Carma Online Pvt. Ltd. in Sep. 2006 and promised the payment gateway for their online shopping portal www.carmaworld.com against the fixed deposit of INR 50, 000.00, and which was given to them vide F.D no.51892123 dated 6th Nov. 2008. After a few months a mail was sent to Carma saying that we have taken off the payment gateway and your account balance (more then 4lac) is on hold for 6 months. After 6 months Carma had to make many calls to the bank’s branches in Janak Puri, New Delhi and Head office in Mumbai including the M.D’s office, Finally, Carma received the money in their account but Fixed Deposit amount of INR 50, 000.00 is still pending with the bank despite innumerable reminders. When ever we call, we get a standardised answer saying that the person vis-à-vis SHEEL SHARMA, who can give the release order of this F.D has left the bank so we can’t do any thing. Mr. K.V Kamath, Instead of coming on T.V, please take care of your good account holders because no bank can survive without good customers.
http://blogs.ibibo.com/icici312/hello-world

sub : fed with mr Arthur picardo ICICI have left message with Taueeq/Ms Vandana but regert their attitude for not calling baclk if someone ie reading this pls call us back at [protected] asap
thanks
Rajiv Thapar

Dear Sir/Ma'am,

THIS IS WITH REFERNCE TO THE UDNERSIGNED REQUEST FOR O/D IN 2006 AND CONTCAT DETAILS OF THE BORARD OF DIRECTOR ON 13OCT IT HAS BEEN SINCE LAST 2 MONTH FROM 13 OCT 2008 AND REGERT THAT TILL DATE WE HAVE NOT RECEIVED THIA PLS CAN U EXPLAIN AS TO WHY DO U EXPECT TO HAVE CONFIDENCE WHEN IT HAS BEEN 2 MONTHS AND U HAVE NOT BOTHERED TO REPLY BY EMAIL OR EVEN CALL

PLS DO REVERT BACK THIS IS NOT EXPECTED OF ICICI customer service Dept. Best ofcourse would be a call from your Manager - Customer Services as HIS EMAIL SAID In case you need to reach us, kindly write to us at
> customer.[protected]@icicibank.com.
> Sincerely
> V. Vaidyanathan
> Executive Director
> ICICI Bank Ltd

wHEN WE WROTE YOU ON 13OCT DID ANYONE GO THROUGH THIS EMAIL IF YES THEN WHAT HAPPENED AND IF NO THEN WHAT CORRECTIVE ACTION ARE U GOING TO TAKE

PLS DO REVERT BACK ASAP LOOK FOWARD FOR A FAST & PROMPT REPLY ASAP THANKS

SANDIP SHAW
PROPRIETOR
CAPITAL TOURS & TRAVELS
NEW DELHI
TEL :[protected]
[protected]


--- On Tue, 12/16/08, sandip shaw <[protected]@yahoo.com> wrote:

> From: sandip shaw <[protected]@yahoo.com>
> Subject: O/d Has been declined as we have applied thrice for Ac No[protected] Capital Tours & travels still remains unanswered by the concerned departments
> To: arthur.[protected]@icicibank.com
> Cc: [protected]@retail.icicibank.com, customer.[protected]@icicibank.com
> Date: Tuesday, December 16, 2008, 12:24 PM
> Dear Sharmila Ma'am/Arthur Sir
>
> O/d Has been declined as we have applied thrice for Ac No
>[protected] Capital Tours & travels this is what I
> had told Ma'am, Shrimla that the huys will come out with
> same reply but she told me over the phone that this time she
> was looking into this
>
> Regret to inform you that fater speaking to Ma'am
> Sharmila on 15Dec at 11am I got acall from MOHIT - videocon
> tower from his mob no [protected] he advised he would get
> back to me after luch on 15dec regarding my O/d and took my
> Ac no[protected] of capital tours & travels at about
> 12 noon.
>
> After that I got another person Mr Rajiv (don't know
> his cell no from videocon tower) and advised Rajiv that Mr
> Mohit was looking after my O/d and gave Rajiv Mohit's
> Cell no. Well I called Mohit at 3pm he said he would revert
> back by late evening when I spoke to him at 6pm on 15th
> evening MOHIT said that on 16Dec by 11am would revert back.
> Since I did hot hear from him till 12 noon I spokt hom only
> to be advise that because my O/D application has been
> declined thrice My O/d cannot be processed
>
> THIS SHOWS THE PROFESSIONAL LEVEL OF ICICI BANK THANK YOU
> FOR YOU SUPPORT MY QUERY OF 13OCT still remains unanswered
> by the concerned departments.
>
> I had advised Ma'am Sharmila about this would happen on
> 12Dec itself and I told her that I can give this in writing
> that nothing is going to be done. hence what you u do is
> upto u but please don't take customers for ride that you
> have done to me.In view of the above if you cannot give me
> your cobntact details of your diretcors pl
>
> --- On Fri, 12/12/08, sandip shaw
> <[protected]@yahoo.com> wrote:
>
> From: sandip shaw <[protected]@yahoo.com>
> Subject: Ac No[protected] Capital Tours & travels
> still remains unanswered by the concerned departments
> To: arthur.[protected]@icicibank.com
> Cc: [protected]@retail.icicibank.com,
> customer.[protected]@icicibank.com
> Date: Friday, December 12, 2008, 7:12 PM
>
>
>
>
>
>
>
> Dear Sharmila Ma'am/Arthur Sir,
>
> Today I did get a call from Ma'am Sharmila, and once
> gain briefed her the events that I had to undergo regret
> that even after writing to u on 11 Dec we are in same
> position on 13Oct
> where you have asked us to have faith on ICICI Bank - How
> do you expect us to have.
>
> As day is over I had Sharmila last eveing at 6:25 to chekc
> email was received and this evening also stating that my
> things have been forawarded to concerned departments. Well
> least we can expect is call or what i wrote on 13 Oct I
> rewrite the same Please do acknowledge the receipt of email
> ASAP
>
> Thanking you, With regards
>
> Sandip Shaw
> Capital Tours & travels
>
> --- On Thu, 12/11/08, sandip shaw
> <[protected]@yahoo.com> wrote:
>
> From: sandip shaw <[protected]@yahoo.com>
> Subject: urgent pls call me back as discussed with sharmila
> pls find details of our query & Pls send us contact
> email and mob of Mr. V.Vaidyanathan, MR KAMNATH and Ms
> Kochar asap
> To: arthur.[protected]@icicibank.com
> Cc: [protected]@retail.icicibank.com,
> customer.[protected]@icicibank.com, deepak.[protected]@icicibank.com,
> raghuneet.[protected]@icicibank.com, shalini.[protected]@icicibank.com
> Date: Thursday, December 11, 2008, 6:23 PM
>
>
>
>
>
>
>
> Dear Sharmila Ma'am/Arthur Sir
>
> This is to write with grievence to the torture made by
> ICICI defence colony Branch In DELHI wHEN YOU WERE ASKING
> CUSTOMER TO HAVE FAITH IN OcT 2008 i HAD SENT AN EMAIL ON
> 13OcT BUT REGRET TILL date no one ever replied CAN I ASK WHY
> ??
> Please go through contents and let me tel you if someone
> else would have been in my place he would sued ICICI and
> made all claims and I have not done anything BUT EXPECT
> CERTAIN THING IF YOU CAN REINSTATE AND WITHOUT ANY HURDLES
> EVERYONE MADE FALSE PROMISES AND NO ONE HAD COURAGE TO FACE
> THE TRUTH.
>
> TODAY ECONOMIC CLIMATE - MELTDOWN, 0% TRAVEL AGENT COMM,
> TERROSIT ATTACK, CANCELATIONS OF BOOKINGS, IRRESPECTIVE WE
> HAVE SURVIVED 2YR
> FROM 2006 dEC TO dEC 2008
>
> BROADLY COVER THESE POINTS BESIDES THE UNDEMENTIONED OD
> REQUEST
> 1. PLS REINSTATE OD FACILITY ASAP - as made commitments in
> 2004 as ICICI DID
> 2. REDUCE THE 2% MERCHANT CHARGES ALL TALKS NO ONE DOES IT
> 3.RAGHUNEET KAPUR REDUCED ALL CHARGES (DETALS STATED BELOW)
> Query ID : SR31841792
> Saturday, July 21, 2007 7:01 AM
>
>
>
> From:
>
> "CORPORATECARE"
> <[protected]@icicibank.com>View contact details
>
>
>
> To:
> [protected]@yahoo.com
>
>
>
> Dear Sir/Madam,
> Thank you for contacting Corporate Care at ICICI Bank.
> Your query has been registered with SR31841792. We will
> reply to you within 2 Working Days
> Kindly quote this Query ID SR31841792 for future
> communication on the same.
>
>
> Details of the Query you have submitted are:
>
> Company Name: CAPITAL TOURS & TRAVELS
> Query Description: Subject: uRGENT pLS CALL ME BACK Query
> ID : SR31459803 Dear Nimi /Cutomer Care From June till Dec
> 2006 we had overdraft facility of 6 lacs from ICICI BANK at
> Defence Colony Branch we were going OD for quite a few
> months and even in those months you have charged Pgysical
> statements and last year both Shailini Ma'am, ICICI
> Defence Colony BRANCH MANAGER and Mr Raghuneet Kapur
> Relationship Manager Had reversed Rs 1500 to Rs 2000 as Nimi
> from Customer Had spoken to one of them when I had given
> them their Mobile Nos . Now by reversing Rs 300 @25*12 =300
> in not much of help REQUEST YOU TO ATLEAST REVERSE rS 1500
> TO 2000 as it was done last yearIncase you are unable to do
> please let me know I may think of switching banks all
> together if you cannot provide correct & accurate
> service thanking you we have been telling you to please
> speak to us But regret that except Nimi on Day 1 who recd a
> call rest no one has bothered to do anything least you
> can do call us back on receipt of this email
>
>
>
>
> Regards,
> Corporate Care Desk,
> ICICI Bank
> Dear Ragfhuneet
>
> Proabaly this is bounced email and this email was
> given by Deepak hence resdning you as below : pls have
> the reversal charges imposed for not sending printed
> and taking physical staements because as per Bank
> (the person who wrote (we never get to knoe who
> replies from customercare) that :
>
> "With regards to your query please note that as per
> our records you were registered with us for email
> statements and not hardcopy statements and hence the
> same were not sent to your address. We have made the
> necessary modification in our records and henceforth
> you would receive the hardcopy statements monthly.
> Please note that the charges levied for the hardcopy
> statements cannot be reversed Thanking you for banking
> with ICICI Bank "
>
> please advise as to how come we recieived printed
> statement before March 2005 andhaving not bveen
> registered pls advise and reverse asap thanks &
> regards
>
> sandip shaw
> [protected]
> CAPITAL TOURS & TRAVELS PROP CURRENT ACC[protected]
> PLS AREPLY ASAP THANKS
>
> Dear Deepak Sharmaji
>
> As you have received the application for renewing my
> Overdraft Facility you advised that it could take upto
> 15 to 20 days for the entire process to complete hence
> we have requested the Branch if they can kindly extend
> the the date from end December to 15th Jan 2007.
>
> We hope that that the bank shall consider my request
> to extend the date as mentioned above as well as
> consider my fresh applications for a new O/D Facility
> positively at the earliest possible convience.
>
> THanking you, With regards
> Yours Sincerely
> SANDIP SHAW
> CAPITAL TOURS
> MOB [protected]
> : Pls revere the charges for earlier 2 stuff and now we
> have an another 500 beeing chaged as cash management
> services
> Wednesday, July 5, 2006 11:49 AM
>
>
>
> From:
>
> "sandip shaw"
> <[protected]@yahoo.com>View contact details
>
>
>
> To:
> "SHALINI SHARMA /RCLG/IBANK/DLI"
> <shalini.[protected]@icicibank.com>
>
>
> Dear Ma'am,
>
> We are still waiting for a postive reply incase you
> have received the replis to the 3 queries please
> advise usa ccordingly thanks
> sandip shaw
> Capital tours
> tel :[protected], 29815115
> mob[protected]
>
> --- SHALINI SHARMA /RCLG/IBANK/DLI
> <shalini.[protected]@icicibank.com> wrote:
>
> > Dear Mr Shaw
> >
> > Thank you for your email. Let me discuss these
> > issues with
> > our Current A/c Team.
> > Shall revert by next week.
> >
> > rgds
> > Shalini
> >
> >
> > -----Original Message-----
> > From: sandip shaw
> > [mailto:[protected]@yahoo.com]
> > Sent: Saturday, July 01, 2006 12:19 PM
> > To: SHALINI SHARMA /RCLG/IBANK/DLI
> > Subject: Pls revere the charges for earlier 2 stuff
> > and now
> > we have an
> > another 500 beeing chaged as cash management
> > services
> >
> >
> > Dear Ma'am,
> >
> > Our A/c :[protected] in CAPITAL TOURS &
> TRAVELS
> >
> > 1. We had been assured by Raghuneet Kapur to reverse
> > the charges to a tune of Rs 1500 for the statements
> > not been recieved from March 2005 to 2006. We regret
> > to inform you that even now also we are still being
> > charged for physical statements even after Raghuneet
> > had assured that this will be not charged in May
> > 2006.
> >
> > 2. Last month charges as you can see from 30th email
> > that for the month Int.Col for Interest run for Rs
> > 1924 has been charged and as discussed with Udeesha
> > Ma'am also that high value cheque was misplaced
> for
> > about 14days from 2June till 15June 2006 for Rs
> > 162870
> > ofr Mr Vikrant Sigh Jafa interest should be charged.
> >
> > 3. In the EMAIL STATEMENT AGAIN Rs 500/- has been
> > charged for CASH MANAGEMENT SERVICES can you please
> > explain this Why this has been charged? & what
> for?
> >
> > ICICI Bank account Statement from[protected] to
> >[protected]. FOR YOUR READY REFERENCE PLS ADVISE WHY
> > CHARGED?
> > "Account Number", "Tran
> Date", "Tran Particular", "Tran
> > Remarks", "Inst Num", "Orig Sol
> Id", "Currency
> > Code", "Dr
> > Tran Amt", "Cr Tran Amt", "Bal
> Amt", "Deposit Branch"
> >
> "[protected]", "[protected]", "[protected]", "--------", "-
> >
> ------", "[protected]", "[protected]", "[protected]", "-------"
> >, "[protected]"
> > "Ac
> >
> No:[protected]", "30-JUN-2006", "B/F", "", "", "", "INR", "", "", "-
> > 192440.21", ""
> > "Ac
> >
> No:[protected]", "30-Jun-2006", "628995", "", "", "0106", "INR", "
> >
> 0.00", "121396.00", "-71044.21", "DELHI
> > RPC"
> > "Ac
> No:[protected]", "30-Jun-2006", "861439/Union
> > Bank
> > Of
> >
> India", "", "", "0106", "INR", "0.00", "4200.00", "-66844.21", "DELH
> > I
> > RPC"
> > "Ac
> >
> No:[protected]", "30-Jun-2006", "[protected]*Int.Coll*01-06-
> > 2006
> > to[protected]", "Interest
> >
> run", "", "6300", "INR", "1924.00", "0.00", "-68768.21", "DEFENCE
> > COLONY (6300)"
> > "Ac
> No:[protected]", "30-Jun-2006", "ABN AMRO
> BANK PL
> > AC
> ", "Zone Serial [
> >
> 186]", "522535", "6300", "INR", "3991.00", "0.00", "-72759.21", "DE
> > FENCE
> > COLONY (6300)"
> > "Ac
> >
> No:[protected]", "30-Jun-2006", "[protected]", "", "", "010
> >
> 4", "INR", "500.00", "0.00", "-73259.21", "CASH
> > MANAGEMENT SERVICES"
> > "Ac
> No:[protected]", "30-Jun-2006", "TRFR
> TO*CHALETS
> >
> NALDEHRA", "", "522544", "6300", "INR", "16054.00", "0.00", "-89313
> > .21", "DEFENCE
> > COLONY (6300)"
> >
> > Closing Balance as on[protected]:35:07 is
> > INR.-89313.21 includes Uncleared Funds of INR.0.00
> >
> > In view of the above we shall be grateful if you can
> > kindly confirm us as to whne thse reversal shall
> > take
> > place as over the period these small small amounts
> > are
> > amounting to in hundreds get cumulativetly charged
> > and
> > even if we take average of Rs 1000 PER MONTH IS
> > 12000/-
> >
> > Hence is is requested that you please look into this
> > and have this matter resolved once and for all
> > THANKING YOU, LOOK FORWARD FOR YOUR SUPPORT &
> > CO-OPERATIoN
> > Yours Sincerely
> >
> >
> > Sandip Shaw
> > Prop. Capital Tours & Travels
> > Tel :[protected], 29815115, mob [protected]
>
>
> --- On Mon, 10/13/08, sandip shaw
> <[protected]@yahoo.com> wrote:
>
> From: sandip shaw <[protected]@yahoo.com>
> Subject: Pls send us contact email and mob of Mr.
> V.Vaidyanathan, MR KAMNATH and Ms Kochar asap
> To: [protected]@retail.icicibank.com
> Cc: customer.[protected]@icicibank.com
> Date: Monday, October 13, 2008, 6:23 PM
>
>
>
>
>
>
>
> Dear Sir/M'a, am
>
> Pls send us contact email and mob of Mr. V.Vaidyanathan, MR
> KAMNATH and Ms Kochar asap as I have lost faith in writing
> to customer service as no appropriate replies ever comes
>
> I hold an Merchant Account with you with A/c No 6300 500
> 6734 in Def Col New Delhi in name of Capital Tours &
> Travels a proprietorship A/c.
>
> I also have savings A/c with you with FD for more than 2
> lacs in A/C[protected] in Lajpat Nagar Branch for last 5
> years or more at for both my accounts
>
> In 2005 I was given a Roming Prptect Overdraft Facility of
> 5 lacs wichis was increased to 6 lacs but in Dec 2006 ALL OF
> SUDDEN ICICI Branch Manager Ms Shailini Sharma informed that
> my OD was withdrawn and was kind enough to grant me 1 month
> time till 30 Dec to clear the OD amt of Rs 2, 87, 000
> Aapproximately
>
> Now when the rumours came that ICICI ig going bust I had no
> choice but to close my savings A/C because of the
> followings :
> 1. MY Od was withdrwan sin Dec2006
> 2. I had made commitement to our Corportaes of I month or
> 60 days credit based on OD
> 3. Since 2007 Jan I have been surviving as I got 2 lacs
> FD & against that 70% OD
> 4. Your Branch Manager at Def Colony have been no only
> rude but uncooperative always
> 5.MR VIRAL Rupnani, Mr kUMAR Ashish, Mr Vijay Chandok
> (bombay), Mr Vipul Kaul,
> Mr Akarash Anand all did try to help but end result gave
> up their hands.
> 6.I TRIED SEVERAL TIMES MAY 3 OR 4 TIMES TO APPLY WITH
> icici BUT REGRET to inform you that no one helped.
>
> TODAY you are writting to us to have confidence in ICICI -
> Sir HOW CAN we trust, I could understand that If i would not
> have paid Rs 2, 87, 000 on 30 Dec2006 I was at fault BUT
> WITHOUT ANY INITIMATION u close my account.
>
> SORRY to inform you that in ICICI everbody is made
> authority but no 1 person is responsible even just one also
> while writing u have suggested to write to customer care and
> I know that a standard reply would come satating that SR No
> and looking into the case.
>
> If you are that much admant to serivce clients WHY
> don'y u send us your ICICI personal Bank email ID or
> state MR KAMNATH or Ms Kochar email ID because u don't
> want us to reach you which is unlike Kotak where you can
> reach BY email/Phone to Mr Uday Kotak
>
> In view of the above if you can forward this email to your
> Directors a suitable reply along with contact email and mob
> of Mr. V.Vaidyanathan, MR KAMNATH and Ms Kochar can be sent
> given to us shall be highly appreciated. Awaiting for a
> promptt and postive response to even restart the Od AC AS I
> HAD EARLIER WITH my Current Ac[protected] without any
> colateral security as I had in 2005 Please do acknowledge
> the receipt of email ASAP
>
> Thanks & regards
>
> SANDIP SHAW
> CAPITAL TOURS & TRAVELS
> D-146 LAJPAT NAGAR PART 1
> NEW DELHI
> TEL[protected]
> MOB 91 [protected]
>
> --- On Mon, 10/13/08, ICICI Bank
> <[protected]@retail.icicibank.com> wrote:
>
> From: ICICI Bank <[protected]@retail.icicibank.com>
> Subject: Message from Mr. V.Vaidyanathan, Executive
> Director ICICI Bank Ltd
> To: [protected]@yahoo.com
> Date: Monday, October 13, 2008, 3:25 AM
>
>
>
>
>
>
> If you are not able to view this mailer properly, please
> click here.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Dear Customer,
> We are aware that you are being misled by numerous
> malicious and baseless rumors. Many of these are via SMSes.
> Many of our customers have written in to us expressing
> solidarity and confidence in our relationship, and have
> mentioned they have dismissed these rumors, for which we are
> grateful. Still we know that these rumors may cause you
> distress and doubts. You are our valued customer and we
> would not like you to have any of these feelings. So we have
> now chosen to write to you directly to allay your concerns
> if any.
> You would have seen the categorical endorsement of the
> soundness of Indian banking as well as ICICI Bank's
> sound financial health from the RBI and the Finance
> Minister. You would have also read about the unequivocal
> certificate of confidence reposed on us by S&P an
> independent rating agency of repute. We have categorically
> and in a transparent manner disclosed that
>
> We have ZERO exposure, directly or indirectly, to US
> sub-prime
>
> We have 150% more capital than what Banks are required to
> have, and we are one of the highest capitalized banks in the
> country
> We have a AAA rating
> We have sound liquidity to meet your needs whenever you
> need and in what ever amounts you may need
> Your bank has grown and achieved its status of pre-eminence
> due to the patronage and trust you have reposed thus far in
> us. We have made many an Indian smile with a house, car and
> every banking need dreamed of by Indians. I am sure nothing
> factually or otherwise has changed in our relationship that
> we should let baseless rumors cast doubts in your mind. We
> once again want to reaffirm to you that the bank you have
> built and assisted to grow to pre-eminence will be with you
> day and night. We take pride in serving you and being the
> bank of your first choice.
> We desire and request the continuance of your unwavering
> trust and relationship. We promise to you that not only your
> deposits but all your interests are safe and secure with us.
> In case you need to reach us, kindly write to us at
> customer.[protected]@icicibank.com.
> Sincerely
> V. Vaidyanathan
> Executive Director
> ICICI Bank Ltd

Dear sir, /Masdam
Can i have Ms Chandra Kocchar email id

Mr Kamath email address

ICICI Bank Credit Card — Teasing very much regarding payment

Dear Sir

I have the ICICI Credit card since sep2007.I am facing very much problem with ICICI for the payment of Feb 2009.I had due of 21000 /- for which i had paid my minimum amount due on 21st March 2009.But the person of ICICI didn't updated there record and they started to tease me frm 1st April continuesly.They made 2-3 calls everyday to me regarding this for hich i had paid my minimum amount due.Due to this i faced lots of problem.Still they don't update there record properly.They show my payment on 8th April 2009.and not redy to reversal that amount in this payment.Kindly help me out in this matter as i am very much fadup from ICICI Persons.

GORN UP MARKETING PVT. LTD. — name correction

My company name is GORW UP MARKETING PRIVATE LIMITED but you are alloted his name GORN UP MARKETING PRIVATE LIMITED.

Ack. No. [protected]

dated[protected]

My company name is GORW UP MARKETING PRIVATE LIMITED but you are alloted his name GORN UP MARKETING PRIVATE LIMITED.

Dear Sir,


I have applied for ICICI home loan shield policy for 20 years. It amounts to 42, 900 at the rate of 2.86% of the loan amount of 15 lakhs( As indicated in the ICICI LOMBARD Pamphlet for 20 years policy).A cheque(cheque no: 685527 dated in the month of september 2005) with amount Rs 42, 900 has been paid to ICICI Lombard in September 2005 through ICICI BANK . I have taken 15 lakh loan from ICICI bank for 20 years. As per the original statement told by ICICI Lombard executive at the time of home loan release it will be attached with ICICI home loan account. When I contacted ICICI Lombard relating policy last month, I felt astonished to find out the fact, policy is not created till now. ICICI Lombard executives( Siva Kumar, Sardma) confirmed orally this fact to me also they did not get the policy details in computer. I immediately asked to repayment the Rs 42, 900 rupees because the details of the policy number have not been communicated to me until today (around Four years). Even ICICI Bank also not been intimated any on this account policy so far. When I ask about this with ICICI Lombard officials asked for 11 working days period to get back to me.

After 11 working days suddenly one SMS has come to me, they are going to return 8, 151 cheque. As there is no policy created, I wrote a mail to ICICI Lombard officials how they are going to return 8, 151 to me. I have contacted customer care (Sardma)and explained. They understood me and told that they represent same to their higher officials and comeback to me in another 11 working days, that time, they will come back with full details. I have represented the same in e-mail also. After 11 days, they come up with some policy and told me policy is already created, it is a five year policy. Your request it was already cancelled and the cheque balance amount is RS 8100. This is an absurd.


Following questions are to be cleared in this regard.

1) ICICI Lombard took 42, 900 in the year September 2005 for a 20 Years policy
Till now they have not communicated any thing relating to policy. This lapse created doubt whether there may be misappropriation.

2) I have paid around of Rs 16, 000 interest to ICICI bank against RS 42, 900 principal amount. The lapse in the part of ICICI Lombard is the cause o[censored]nnecessary loss to me.

3) Will ICICI Lombard takes the amount and did not care about its customers?
If no, why did not communicate the policy details till now. If ICICI Lombard takes care of customer interests, it should communicate the policy details by that time.


5) When I raised a request to ICICI Lombard, Lombard officials agreed for checking the details from computer, Two officials(Shiva Kumar, Sardma) confirmed to me orally that no policy has been created so far .


6)After some time Mr Sridhar j & team (Customer care Executive) have communicated to me, they have created a policy of 5 years span.

7)How they can create 20 years policy as 5 years policy having received a premium amount of 42, 900 applicable to 20 years period, without intimating any written communication and obtaining my acceptance( in writing).

8) If 5 year policy is created earlier why they did not send the same to my address at that time. This appears they have created some policy with anti date and cancelled the policy also without informing and obtaining written communication. When I requested for repayment of 42, 900, because of the lapse on the part of the Company, they have cancelled the policy.

9)ICICI Lombard received the amount for 20 years from customer How executives created 5 years policy and on what basis?

10)On what basis they have created 5 years policy? On what basis its amount is 42, 900? As per the ICICI Lombard if it is 5 years policy, its amount is different. How they blindly did the 5 year policy? If yes also, why did not communicate the policy at the time and return the remaining amount to customer and based on customer acceptance.

This appears that ICICI Lombard officials cheated the customer directly.

I request you to kindly interfere and arrange amount of 42, 900 to me at the earliest and do the justice to me (I have already lost 16, 000 interest)

Regards,
P Krishna
ICICI Loan A/C: LAN no-LBHYD[protected]
ICICI Loan amount: 15 Lakh
ICICI Lombard amount 42, 900
Interaction ID with ICICI Lombard[protected]
ICICI Lombord Customer care Executives interacted through mail :Sridhar.J & Team

To: CHANDA KOCHAR HEAD ICICI BANK INDIA

hi,
i am having an ICCI savings account with your bank and using its services like credit card since last 2 years during which i have never been listed as default customer.
Last year i had taken ICICI Lombard policy for my mother.
The policy number is 4034-FPP[protected] for which again pay my premium dues regularly.
Recently after angiogarphy of my mother i had submitted claim for the same intially i got the response that documents were not sufficient for which i personally made it a point to collect all the documents from hospital and consulting physician who conducted angiography procedures after which i went ahead and submitted all those documents to ICICI Lombard office in andheri with written sign off from them that the documents are all in place and they gave me the assurance that the claim would be processed within 21 working days .this acitivity was done on april 27th 2009.
till date i.e. June 23 rd 2009 whenver i call on the helpline numbers i get the same response from all the executives that claim has been gone to expert panel for review, you will know the status of the claim till this weekend wonder when that weekend will come.

Now because of all this i am really in state where i have to decide whether to continue with the policy and continue with the bank any further.

Please do the needful thats the request.

ICICI Bank — request denied by customer care

Dear Sir / Madam,

I am very much disappointed with ICICI bank helpline whose statement contradicted with the two service officers. One of the cheque issued to me from Income tax dept. which was my returned amount was not accepted because of the Typo error by the Income tax dept. ("Gauraung" instead of "Gurung" was written on the Cheque). I have see the status and know that its lying at ICICI bank Naraina Branch, New Delhi. But when I called up ICICI bank helpline (Officer I spoke with was Ananth Reddy from Hyderabad office) denied to take my request saying that there's no information about my cheque. I provide him the account no., cheque no., amount, date of deposit, branch where i had made my deposit, date of dispatch. But Ananth Reddy said that he'll not be able to help me resolve this issue because there's no details. I am astonished to see that two officers giving me two different statement. Few days back only i spoke to one of the customer care officer and he gave me the actual status about my cheque and also recommended me to call after few days to put up a request for delivery. And now the other officer is flatly denying that there's no information about my deposit which means that my cheque has either been lost or they are just not ready to help me out. The amount isn't much (Rs. 5050), I can't take the follow up everyday when the customer care is only a phone call away and if they flatly deny us to help then where would we go for seeking help.

Dear Mr. Gurung,

Kindly write to us at [protected]@icicibank.com. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Toll Group — misplaced courior

I have booked a packet against dkt no.[protected] for Patna on 31/7/09 but still not received there at patna plz confirm status on priority.

Tanweer
[protected]

To
ICICI Bank, Bandra Kurla Complex
Mrs. Chandna Kochhar(MD-CEO-ICICI Bank)

Dear Sir,
Once again sorry to say that just now Ms. Pavitra Janga has send me mail saying that they have stopy giving personnal loan she should told this thing earlier why I have wasted my time yesterday cancelling all my busy schedule of my market research job. She should send me apology letter in ICICI letter head saying I have done the mistake or else cut his salary.

This is not a compliant about ICICI staff's of entire Navi Mumbai Belt but it is a advise from my side to your HR Department that how regular is your ICICI staff's and ther is long long comunication gap between your staff's and customer care executive/officer's even branch manager of Nerul (E), Navi Mumbai. Sir you can go through my email which I have send to your customer care officer even customer care executive( Mr. Mohd Mushraf-customer care officer & Ms. Pavitra Janga- customer care executive) you can go through my email given below Para-1, 2, 3 & 4 which I have mentioned every thing about my job or I think so I have given full Resume in Para-4.
Sir I have request them I just require only Rs.50, 000/- personal loan which I will be clear within 24 month whatever EMI will be there or I can also clear the same amount after 6 months whatever balance installement will be there. Why because I am doing part time market survey job and I am the Team leader of entire Navi Mumbai belt under my leader there are well train boy's and they are not graduate like your ICICI staff's they are all SSC or 9th standard fail. This Market Research company last say 25 years doing Market Survey or Research for different product say like banker's feed back, liquor companies feed back, insurance companies feed back etc etc.

Sir yestarday I have send sms to Nerul (E) Branch manager Mr. Mukesh Sharma my A/c no[protected] and my cell no and he told me that one of the executive will call you back but till now no one has called me and also Ms. Pavitra Janga has told me you just visit to our vashi branch and I have visited to your vashi branch after cancelling my all busy market survey data /feed back report. So after visiting to our vashi branch they told me that they have stop giving personal loan but how this can be happen after Ms. Pavitra Janga told me that you go and talk with concern person but at that time your conern person was busy with his mobile phone talking with some one and he told to his collegaue or someone else to handle my problem.

So sir you can just see that how much gap is there between staff's /customer care officer/ customer care executive and branch manager of Nerul (E).

Sorry to say once again sir that this why the corporate sector get job cutting /salary cutting why because of regular staff's you handling in your branches.

Thanks and once again requesting you if you bank are ready to give me personal loan I will pray to god that bank should grow up or else I will pray that more and more job cutting / salary cutting should go.

Thanks Sujeet Mukherjee
67214738 /4739
[protected]

To
ICICI Bank, Bandra Kurla Complex
Mrs.Chanda Kochhar-(Md- CEO-ICICIBank)

Dear Sir,

Once again sorry to say that just now Ms. Pavitra Janga has send me mail saying that they have stopy giving personnal loan she should told this thing earlier why I have wasted my time yesterday cancelling all my busy schedule of my market research job. She should send me apology letter in ICICI letter head saying I have done the mistake or else cut his salary.

This is not a compliant about ICICI staff's of entire Navi Mumbai Belt but it is a advise from my side to your HR Department that how regular is your ICICI staff's and ther is long long comunication gap between your staff's and customer care executive/officer's even branch manager of Nerul (E), Navi Mumbai. Sir you can go through my email which I have send to your customer care officer even customer care executive( Mr. Mohd Mushraf-customer care officer & Ms. Pavitra Janga- customer care executive) you can go through my email given below Para-1, 2, 3 & 4 which I have mentioned every thing about my job or I think so I have given full Resume in Para-4.
Sir I have request them I just require only Rs.50, 000/- personal loan which I will be clear within 24 month whatever EMI will be there or I can also clear the same amount after 6 months whatever balance installement will be there. Why because I am doing part time market survey job and I am the Team leader of entire Navi Mumbai belt under my leader there are well train boy's and they are not graduate like your ICICI staff's they are all SSC or 9th standard fail. This Market Research company last say 25 years doing Market Survey or Research for different product say like banker's feed back, liquor companies feed back, insurance companies feed back etc etc.

Sir yestarday I have send sms to Nerul (E) Branch manager Mr. Mukesh Sharma my A/c no[protected] and my cell no and he told me that one of the executive will call you back but till now no one has called me and also Ms. Pavitra Janga has told me you just visit to our vashi branch and I have visited to your vashi branch after cancelling my all busy market survey data /feed back report. So after visiting to our vashi branch they told me that they have stop giving personal loan but how this can be happen after Ms. Pavitra Janga told me that you go and talk with concern person but at that time your conern person was busy with his mobile phone talking with some one and he told to his collegaue or someone else to handle my problem.

So sir you can just see that how much gap is there between staff's /customer care officer/ customer care executive and branch manager of Nerul (E).

Sorry to say once again sir that this why the corporate sector get job cutting /salary cutting why because of regular staff's you handling in your branches.

Thanks and once again requesting you if you bank are ready to give me personal loan I will pray to god that bank should grow up or else I will pray that more and more job cutting / salary cutting should go.

Thanks Sujeet Mukherjee
67214738 /4739
[protected]
economictimes.indiatimes.com/Chanda-Kochhar-MD-and-CEO-ICICI-Bank/articleshow/44...⇄
********************************
Dear Customer,

As per the telephonic discussion, please be informed that below mentioned branches are dealing in loan and walk in branches, request you to approach them for further assistance.

Address:

ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp.Apna Bazar, Vashi - 400703, Navi Mumbai Dist.

132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705

The Emerald, Plot-B/195, Sec-12, Vashi- 400703

Timings:

Working Days :- Monday to Friday.

By Cheque :- 10.00 a.m. to 06.00 p.m.
By Cash :- 10.00 am to 05:00 p.m

Saturday: 10.00 am to 02:00 p.m

Sincerely,

Pavitra Janga
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm



DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

Subject: SUSPECTED SPAM: Product: Feedback on CustomerFirst Series / Old Customer /[protected]@yahoo.co.in

To,
Pavitra Janga
Customer Service Executive
ICICI Bank Limited

Pavitra Janga I want the Telephone No with email ID of concern person who is dealing with personal loan at* Shri Ganesh CHS, Sector-1, Opp. Apna Bazar, * 132, areenja arcade, sector-17 & *The Emerald, Plot-B /195, Sector-12, Vashi. Pavitra Janga as I earlier told you about my brief history why needed urgent personal loan around say Rs. 50, 000/- & you are telling me go there and talk wiht them. See Pavitra Janga as I have already told you that I am busy with my Market Research Company and I am the Team Leader of enter Navi Mumbai belt & and under my team leadership I got say around 10 boy who are fully train about Market Research & how to take market survey of Banker's, Insurance Companies, Liquior Companies and so on. This train boys are some 8th pass, 9pass or SSC failed so I am busy with my Team Leader of Navi Mumbai and plus I am working full time at M/s. Dhoot Developers Pvt. Ltd. 504-506, B-wing, Sector-15, Great Eastern Summit, CBD- Belapur, Navi Mumbai- 400614. (Time 10:00 am to 7:00 pm) and after that I am busy with my Market Research job like calling to the customers about all different banker's credit cards also about insurance company. So Pavitra Janga I cannot visit to vashi branch as I told I am busy with my project say full time and plus parttime market research job. So please Pavitra Janga I am requesting if you can arrange some one to collect my document it will helpful to me and so you can send some one at my Dhoot Developers Pvt.Ltd. CDB- Belapur on 05th Aug'2009 at 4:00 pm sharp 4:00 pm.

*ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp.Apna Bazar, Vashi - 400703, Navi Mumbai Dist.

*132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705

*The Emerald, Plot-B/195, Sec-12, Vashi- 400703

Awaiting your poistive reply very very soon thanks and have nice day

Thanking you
Dhoot Developers pvt.ltd
Sujeet Mukherjee
67214738/ [protected]





----- Forwarded Message ----
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
To: sujeet mukherjee <[protected]@yahoo.co.in>
Sent: Monday, 3 August, 2009 1:59:37 PM
Subject: RE:'ICICICARE=[protected]' Product: Feedback on Customer First Series / Old Customer /[protected]@yahoo.co.in


Dear Customer,

With reference to your e-mail, we understand that you are looking for personal loan, please be informed that as per the current process request you to approach our nearest loan branch for availing personal loan to assist you further.

Address:

ICICI Bank Ltd, RPG Towers, 248 Andheri Kurla Road, J.B. Nagar Andheri East Opp Kohinoor Int Hotel, Mumbai 400059

ICICI Bank Ltd., Reis Magos, Sutrale Road, off. Chandavarkar Lane, Borivali (W), Mumbai- 400092

RAOG DEPT.GRAUND FLOOR ZENITH HOUSE OPP RECE CORSE KESHVRAO KHADE MARG MAHALAXMI MUMBAI 34.

ICICI Bank Ltd., Sadguru Darshan, Road No. 3, Liberty Garden, Malad (W), Mumbai- 400064

Nariman Bhavan, 227, Nariman Point, Mumbai 400021, Maharashtra

215, Free Press House, Free Press Marg, Nariman Point, Mumbai- 400021

ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp.Apna Bazar, Vashi - 400703, Navi Mumbai Dist.

132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705

The Emerald, Plot-B/195, Sec-12, Vashi- 400703

Timings:

Working Days :- Monday to Friday.

By Cheque :- 10.00 a.m. to 06.00 p.m.
By Cash :- 10.00 am to 05:00 p.m

Saturday: 10.00 am to 02:00 p.m

Sincerely,

Pavitra Janga
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts..htm



DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

Subject: Product: Feedback on Customer First Series /Old Customer /[protected]@yahoo.co.in



To.
Mohd Mushraf(Customer Service Officer)
Till date no one has contact to me I am still waiting to here from you a positive reply, because every day I have to pay 4% Interest and collect the cash and pay the relative Doctors bill its comes around Rs.50, 000/- so that is why I am asking from ICICI bank a personal loan around Rs.50, 000/- and whate ever EMI permonth will be there for 3 years I will pay but I can also pay the full amount after 9 month whatever balance will be there after deducating 9month installement, because I am doing part time personal marketing reserach with Market Reserach Companies and I am the Team Head of Navi Mumbai area and this the company do the market reserach for different product say taking Bank's interview, taking Liquor company interview etc and so on. So once again sir I am requesting you do the needful at the earliest within 3 or maximum 4 working day to clear my problem what I am facing at present.

Sir please find full detail as below:-

1. Name Sujeet Mukherjee

2. Employee Salaried
3. Gross Income (inclusive with incentive) Rs.1, 72, 800/-

4. Date of Birth[protected]

5. Complete Postal Address: A7-NL2-20, Sector-03, Nerul, Navi Mumbai-

400706.

6. Tel. No[protected] /39 mobile 91-[protected].



7. Name of the company M/s. Dhoot Developers Private Limited (working

as Manager Administrative+ Marketing) (Dhoot Group of corporate

companies) 504-506, B-wing, Great Eastern Summit, Sector-15, CBD-

Belapur, Navi Mumbai-400614.



8. * S S C Passed from Pune Board 1980, H S C Passed from S P Mandli Institute;

Bombay Board 1984..

* Passed F Y B Com & S Y B Com from S P Mandli Institute Bombay Board

1985 & 1986.

* Studying T Y B Com from S P Mandli Institute from Bombay Board 1988. (But

I couldn’t complete the studies because on that year my Daddy got expired)



9. Total Work experience in my knowledge it will from *1989 to 2007 M/s. Garson

Engineering Private Limited, at Nana Chowk & Pune, Shivaji Nagar. (As a

Marketing Manager)

*From Jan'2008 to May'2008 M/s Hansa Research Pvt. Ltd. (As a Field Supervisor)



10. Current work experience form July'2008 till date working with Dhoot

Developers Pvt. Ltd.



11. Current residence address is 9 year is mentioned above



12. Previous residence from[protected] to my daddy retirement from we use to

staying at Matunga W. Railway Building 78/10 because my daddy was in W.

Railway as a Sectary to (Chief COSO W. Railway Department, Churchgate..) My

Daddy was expired on[protected] & Mother was expired on[protected].



Sir awaiting your positive reply

Thanks Sujeet Mukherjee

67214738 /[protected]



[protected][protected][protected][protected]
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
To: sujeet mukherjee <[protected]@yahoo.co.in>
Sent: Thursday, 30 July, 2009 7:38:27 AM
Subject: RE:'ICICICARE=[protected]' Product: Feedback on Customer First Series / Old Customer /[protected]@yahoo.co.in


Dear Mr. Mukherjee,

Thank you for providing the detail, your request for personal loan has been registered with us. The Service Reference number is SFA[protected]. Our executive will contact you within 2 working days.

Looking forward to your co-operation in helping us serve you better.

Sincerely,

Mohd Mushraf
Customer Service Officer
ICICI Bank Limited

ICICI Bank Car loans wins CNBC AWAAZ Consumer Award 2008 for the " Most Preferred Auto Loan" for the 4th time in a row.


"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch.."

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.




[protected][protected][protected][protected]
Yahoo! recommends that you upgrade to the new and safer Internet Explorer 8.


[protected][protected][protected][protected]
Looking for local information? Find it on Yahoo! Local


[protected][protected][protected][protected]
Love Cricket? Check out live scores, photos, video highlights and more. Click here.




[protected][protected][protected][protected]
Love Cricket? Check out live scores, photos, video highlights and more. Click here..

To
ICICI Bank, Bandra Kurla Complex
Mrs.Chanda Kochhar-(Md- CEO-ICICIBank)

Dear Madam Chanda Kochhar (Md- Ceo- ICICI Bank)

Sorry to say madam all ICICI staff’s are irresponsible and they don’t know how to handle and talk or write a letter to customer even though I have mentioned earlier about my problem why I needed urgent personal loan around Rs. 50, 000/- as I am holding ICICI a/c[protected] from October’2006 I think so and this urgent personal loan I need to pay my relative doctor’s bills very very urgent or one of your staff will have go to heaven to pay the bills. See madam you can go through all my email given below which I am writing to your Ms. Pavitra Janga –customer care executive from 30th July ’2009. And later on Mr. Mohd Mushraf-customer care officer has asked my details which I have given my resume but on 13th Aug’2009 Ms. Pavitra Janga is telling me you people have stop giving personal loan. So madam why so much days gap to say me you people have stopped giving personal loan, she could had told me on 30th July’2009 that you people have stop. Who will bearer this 15days loss which I have collected cash from market at rate of 4% interest per day. So why people go to bank to open account they could have solve there problem from market itself.

So madam what to do now you only give me advise or otherwise some of your staff have to face the problem what I am facing at present.

Thank once again I am requesting you please sanction the loan amount.

Thanks and awaiting your positive reply very soon

Sujeet Mukherjee
Manager Administration +Marketing
Dhoot Developers Pvt. Ltd.
67214738 /[protected]
********************************************************************************

Complaint-1
Once again sorry to say that just now Ms. Pavitra Janga has send me mail saying that they have stop giving personal loan she should told this thing earlier why I have wasted my time yesterday cancelling all my busy schedule of my market research job. She should send me apology letter in ICICI letter head saying I have done the mistake or else cut his salary.

This is not a compliant about ICICI staff's of entire Navi Mumbai Belt but it is a advise from my side to your HR Department that how regular is your ICICI staff's and there is long long communication gap between your staff's and customer care executive/officer's even branch manager of Nerul (E), Navi Mumbai. Sir you can go through my email which I have send to your customer care officer even customer care executive (Mr. Mohd Mushraf-customer care officer & Ms. Pavitra Janga- customer care executive) you can go through my email given below Complaint 1, 2, 3 & 4 which I have mentioned every thing about my job or I think so I have given full Resume in Complaint-4.
Sir I have request them I just require only Rs.50, 000/- personal loan which I will be clear within 24 month whatever EMI will be there or I can also clear the same amount after 6 months whatever balance installment will be there. Why because I am doing part time market survey job and I am the Team leader of entire Navi Mumbai belt under my leader there are well train boy's and they are not graduate like your ICICI staff's they are all SSC or 9th standard fail. This Market Research company last say 25 years doing Market Survey or Research for different product say like banker's feed back, liquor companies feed back, insurance companies feed back etc etc.

Sir yesterday I have send sms to Nerul (E) Branch manager Mr. Mukesh Sharma my A/c no[protected] and my cell no and he told me that one of the executive will call you back but till now no one has called me and also Ms. Pavitra Janga has told me you just visit to our vashi branch and I have visited to your vashi branch after cancelling my all busy market survey data /feed back report. So after visiting to our vashi branch they told me that they have stop giving personal loan but how this can be happen after Ms. Pavitra Janga told me that you go and talk with concern person but at that time your concern person was busy with his mobile phone talking with some one and he told to his colleague or someone else to handle my problem.

So sir you can just see that how much gap is there between staff's /customer care officer/ customer care executive and branch manager of Nerul (E).

Sorry to say once again sir that this why the corporate sector get job cutting /salary cutting why because of regular staff's you handling in your branches.

Thanks and once again requesting you if you bank are ready to give me personal loan I will pray to god that bank should grow up or else I will pray that more and more job cutting / salary cutting should go.

Thanks Sujeet Mukherjee
67214738 /4739
[protected]
economictimes.indiatimes.com/Chanda-Kochhar-MD-and-CEO-ICICI-Bank/articleshow/44...⇄

************************************




























Complaint-2

Pavitra Janga
Customer Service Executive
ICICI Bank Limited

Madam sorry to say that your ICICI's staff are not good in customer care service that is why in banker's & corporate sector all job cutting is going on and I will pray to god there should be more job cutting must go in banker's and corporate sector. Why because you told me to go and visit to your Vashi office, sector-1, sector-17 & sector-12 they told me that ICICI bank has totally stop giving personal loan.

That is why I am thinking to closed my ICICI bank and shifted to some nationalised or corporative bank they give me better service then you corporate bank people. They are ready to give me loan upto Rs. 50, 000/- without any reference and no further any documents.

Thanks madam you only one have given me moral support to go and visit to your bank

Again thanks and awaiting your positive reply very soon.
Thanks Sujeet Mukherjee
[protected]
*************************************

Reply back-ICICI department
----- Forwarded Message ----
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
To: sujeet mukherjee <[protected]@yahoo.co.in>
Sent: Tuesday, 4 August, 2009 3:01:29 PM
Subject: RE:'ICICICARE=[protected]' Product: Feedback on Customer First Series / Old Customer /[protected]@yahoo.co.in
Dear Customer,

As per the telephonic discussion, please be informed that below mentioned branches are dealing in loan and walk in branches, request you to approach them for further assistance.

Address:

ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp.Apna Bazar, Vashi - 400703, Navi Mumbai Dist.

132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705

The Emerald, Plot-B/195, Sec-12, Vashi- 400703

Timings:

Working Days :- Monday to Friday.

By Cheque :- 10.00 a.m. to 06.00 p.m.
By Cash :- 10.00 am to 05:00 p.m

Saturday: 10.00 am to 02:00 p.m

Sincerely,

Pavitra Janga
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm



DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

Complaint-3
Subject: SUSPECTED SPAM: Product: Feedback on Customer First Series / Old Customer /[protected]@yahoo.co.in

To,
Pavitra Janga
Customer Service Executive
ICICI Bank Limited

Pavitra Janga I want the Telephone No with email ID of concern person who is dealing with personal loan at* Shri Ganesh CHS, Sector-1, Opp. Apna Bazar, * 132, areenja arcade, sector-17 & *The Emerald, Plot-B /195, Sector-12, Vashi. Pavitra Janga as I earlier told you about my brief history why needed urgent personal loan around say Rs. 50, 000/- & you are telling me go there and talk with them. See Pavitra Janga as I have already told you that I am busy with my Market Research Company and I am the Team Leader of enter Navi Mumbai belt & and under my team leadership I got say around 10 boy who are fully train about Market Research & how to take market survey of Banker's, Insurance Companies, Liquor Companies and so on. This train boys are some 8th pass, 9pass or SSC failed so I am busy with my Team Leader of Navi Mumbai and plus I am working full time at M/s. Dhoot Developers Pvt. Ltd. 504-506, B-wing, Sector-15, Great Eastern Summit, CBD- Belapur, Navi Mumbai- 400614. (Time 10:00 am to 7:00 pm) and after that I am busy with my Market Research job like calling to the customers about all different banker's credit cards also about insurance company. So Pavitra Janga I cannot visit to vashi branch as I told I am busy with my project say full time and plus part time market research job. So please Pavitra Janga I am requesting if you can arrange some one to collect my document it will helpful to me and so you can send some one at my Dhoot Developers Pvt. Ltd. CDB- Belapur on 05th Aug'2009 at 4:00 pm sharp 4:00 pm.

*ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp. Apna Bazar, Vashi - 400703, Navi Mumbai Dist.

*132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705

*The Emerald, Plot-B/195, Sec-12, Vashi- 400703

Awaiting your poistive reply very very soon thanks and have nice day

Thanking you
Dhoot Developers pvt.ltd
Sujeet Mukherjee
67214738/ [protected]







Reply back –ICICI department
----- Forwarded Message ----
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
To: sujeet mukherjee <[protected]@yahoo.co.in>
Sent: Monday, 3 August, 2009 1:59:37 PM
Subject: RE:'ICICICARE=[protected]' Product: Feedback on Customer First Series / Old Customer /[protected]@yahoo.co.in
Dear Customer,

With reference to your e-mail, we understand that you are looking for personal loan, please be informed that as per the current process request you to approach our nearest loan branch for availing personal loan to assist you further.

Address:

ICICI Bank Ltd, RPG Towers, 248 Andheri Kurla Road, J.B. Nagar Andheri East Opp Kohinoor Int Hotel, Mumbai 400059

ICICI Bank Ltd., Reis Magos, Sutrale Road, off. Chandavarkar Lane, Borivali (W), Mumbai- 400092

RAOG DEPT.GRAUND FLOOR ZENITH HOUSE OPP RECE CORSE KESHVRAO KHADE MARG MAHALAXMI MUMBAI 34.

ICICI Bank Ltd., Sadguru Darshan, Road No. 3, Liberty Garden, Malad (W), Mumbai- 400064

Nariman Bhavan, 227, Nariman Point, Mumbai 400021, Maharashtra

215, Free Press House, Free Press Marg, Nariman Point, Mumbai- 400021

ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp. Apna Bazar, Vashi - 400703, Navi Mumbai Dist.

132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705

The Emerald, Plot-B/195, Sec-12, Vashi- 400703

Timings:

Working Days :- Monday to Friday.

By Cheque :- 10.00 a.m. to 06.00 p.m.
By Cash :- 10.00 am to 05:00 p.m

Saturday: 10.00 am to 02:00 p.m

Sincerely,

Pavitra Janga
Customer Service Executive
ICICI Bank Limited

ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts..htm



DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

Subject: Product: Feedback on Customer First Series /Old Customer /[protected]@yahoo.co.in


Complaint-4
To.
Mohd Mushraf(Customer Service Officer)

Till date no one has contact to me I am still waiting to here from you a positive reply, because every day I have to pay 4% Interest and collect the cash and pay the relative Doctors bill its comes around Rs.50, 000/- so that is why I am asking from ICICI bank a personal loan around Rs.50, 000/- and what ever EMI per month will be there for 3 years I will pay but I can also pay the full amount after 9 month whatever balance will be there after deducting 9month installment, because I am doing part time personal marketing research with Market Research Companies and I am the Team Head of Navi Mumbai area and this the company do the market research for different product say taking Bank's interview, taking Liquor company interview etc and so on. So once again sir I am requesting you do the needful at the earliest within 3 or maximum 4 working day to clear my problem what I am facing at present.

Sir please find full detail as below:-

1. Name Sujeet Mukherjee
2. Employee Salaried
3. Gross Income (inclusive with incentive) Rs.1, 72, 800/-
4. Date of Birth[protected]
5. Complete Postal Address: A7-NL2-20, Sector-03, Nerul, Navi Mumbai-
400706.
6. Tel. No[protected] /39 mobile 91-[protected].

7. Name of the company M/s. Dhoot Developers Private Limited (working
as Manager Administrative+ Marketing) (Dhoot Group of corporate
companies) 504-506, B-wing, Great Eastern Summit, Sector-15, CBD-
Belapur, Navi Mumbai-400614.

8. * S S C Passed from Pune Board 1980, H S C Passed from S P Mandli Institute;
Bombay Board 1984..
* Passed F Y B Com & S Y B Com from S P Mandli Institute Bombay Board
1985 & 1986.
* Studying T Y B Com from S P Mandli Institute from Bombay Board 1988. (But
I couldn’t complete the studies because on that year my Daddy got expired)

9. Total Work experience in my knowledge it will from *1989 to 2007 M/s. Garson
Engineering Private Limited, at Nana Chowk & Pune, Shivaji Nagar. (As a
Marketing Manager)
*From Jan'2008 to May'2008 M/s Hansa Research Pvt. Ltd. (As a Field Supervisor)

10. Current work experience form July'2008 till date working with Dhoot
Developers Pvt. Ltd.

11. Current residence address is 9 year is mentioned above

12. Previous residence from[protected] to my daddy retirement from we use to
staying at Matunga W. Railway Building 78/10 because my daddy was in W.
Railway as a Sectary to (Chief COSO W. Railway Department, Churchgate..) My
Daddy was expired on[protected] & Mother was expired on[protected].

Sir awaiting your positive reply
Thanks Sujeet Mukherjee
67214738 /[protected]
************************************************
________________________________________
Reply Back-ICICI department
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
To: sujeet mukherjee <[protected]@yahoo.co.in>
Sent: Thursday, 30 July, 2009 7:38:27 AM
Subject: RE:'ICICICARE=[protected]' Product: Feedback on Customer First Series / Old Customer /[protected]@yahoo.co.in
Dear Mr. Mukherjee,

Thank you for providing the detail, your request for personal loan has been registered with us. The Service Reference number is SFA[protected]. Our executive will contact you within 2 working days.

Looking forward to your co-operation in helping us serve you better.

Sincerely,

Mohd Mushraf
Customer Service Officer
ICICI Bank Limited

ICICI Bank Car loans wins CNBC AWAAZ Consumer Award 2008 for the " Most Preferred Auto Loan" for the 4th time in a row.


"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch.."

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.










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Looking for local information? Find it on Yahoo! Local

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Love Cricket? Check out live scores, photos, video highlights and more. Click here.



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Love Cricket? Check out live scores, photos, video highlights and more. Click here..



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Love Cricket? Check out live scores, photos, video highlights and more. Click here.

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Love Cricket? Check out live scores, photos, video highlights and more. Click here.

Dear Sir,

Greeting from Sathi - Bangalore!

We would like to infrom you that Sathi (NGO) is working in runaway children on Railway Station. Sathi had received funds from donors and runing the peoject. Sathi having FCRA A/c in ING VYSYA BANK at Raichur. Now ICICI bank is a intermediate bank ( Everychild UK to SATHI Raichur ING vysya Bank).

Sathi had received fund from Everychild UK through ICICI Bank Thane to FCRA A/C ING Vysya bank at Raichur with effect from April-09 onwards.We need bank advise from ICICI Bank Thane.

We request to you provide us Bank advise from April-09 to Aug-09.

Thanking you

Regards
Jyothi

Dear friends

pls share the e-mail address of Mrs.Chanda Kochchar

Hi,

i don't want the emi to be debited this time from my account any more for policy 03389300.

i had not authorized to debit my bank account to this policy and i am not intrested in this policy at all. this is what i am complaining from the past 2 years
and asking to refund my amount i don't want any add ons. the add ons should be communicated to me orally and not thru post the only insurance that bank told me is regarding the insurance for house and that is one time payment and i had agreed for it and no one from you company has told me that i had given an add on as a complimantary. complimantories are ment to make the customer happy but not screw him.

i have been calling your customer care when first time my bank account has got debited for this policy till that time no one has communicated to me and i don;t trust letters as i haven't even got the original documents of my home loan from the icici bank. so i damn trust letters

i want my funds( 2 yrs emi) to be reverted back to my account and intrest on that amount and my phone bills for calling your customercare

last time when i lodged a complaint one of your manager prem( Secunderabad branch near sangeeth theatre ) called me asked me to come down to the branch and when i called him that i am coming to branch he said he will not be available and will send an executive to my office and he told me that he will explain the product and other products so that i can change to any other product if i want and he also told that if i am not willing to any of those products he will try his best to revert my money and when i called him today he says i havent given u any option other than closing and keeo quite. even he promised me that he can take care of my home loan intrest rate

i want this to be sorted ASAP

i am not intrested in this policy at all none of you guys explained me before giving it to me as add on neither told me that you are giving me an add on


Don't take granted that customer is willing to take the policy if he has not reverted back in 15 days after delivery date. if the bank is conjuice enough to call him and get the confirmation how can you expect a normal person to call uncessarly to all the insurance companies and tell them that boss i am not intrested and where is the proff that he has agreed. if there are any add on please do inform the customer over fone or personally and not thru letters. and i strongly say that icici policies are such a way that customer feels happy when he is coming to your products and feels very bad once he has taken ypur products as the polices never take care of retaing the customer they only try for getting more customer base.

Regards,
Ravi

To
Chanda Kochhar
Managing Director and Chief Executive Officer ICICI Bank
IT IS SHOCKING TO POINT OUT THAT I HAVE REPEATEDLY SPOKEN TO THE CUSTOMERE SINCE 03 SEP 2009 AND PUT UP MY COMPLAINT FEW DAYS BACK BUT IT IS HEIGHT OF INEFFICIENCY OF ICICI BANK THAT NONE HAS RESPONDED NOR TAKEN ANY ACTION TO REDRESS MY PROBLEM
I am Col K L Jaspal operating two accounts i.e. joint account of mine and my wife No.[protected] and another joint account with my son Kamal Deep Jaspal S/B A/C no[protected], though I have three accounts in the ICICI bank Faridabad, Sector 21C.
As per my request I was receiving regular message alerts whenever there has been transactions of Rs. 5000/- and more. It is most unfortunate and disappointing to say that since 03 Sep 2009, in spite of repeatedly speaking and explaining the problem of non receipt of message alerts after 01 Sep 2009, the ICICI bank has completely failed to redress the problem. This problem is such that it can be resolved immediately on initiating the required action. I am having my account in the bank since 2002. Such a problem though never came in the past, but this time, no one seems to be attending to the problem. I cannot imagine if the staff of this bank which is one of the leading banks could be having such an inefficient staff. I am rather most disappointed by this act of ICICI authorities; in effect do not find appropriate words to express my anguish. I want to request the appropriate authorities to inform me if the problem cannot be resolved because of their inefficiency to enable me to change my banker please.
I hope the head office is informed to take action in the matter please or let me know if I am required to approach ombudsman in the matter. Some one must talk to me to listen to my problem in person please.
Thanks.
Col. K L Jaspal, tel [protected], mob-[protected], [protected].
Email [protected]@yahoo.co.in

IT IS SHOCKING TO POINT OUT THAT I HAVE REPEATEDLY SPOKEN TO THE CUSTOMERE SINCE 03 SEP 2009 AND PUT UP MY COMPLAINT FEW DAYS BACK BUT IT IS HEIGHT OF INEFFICIENCY OF ICICI BANK THAT NONE HAS RESPONDED NOR TAKEN ANY ACTION TO REDRESS MY PROBLEM
I am Col K L Jaspal operating two accounts i.e. joint account of mine and my wife No.[protected] and another joint account with my son Kamal Deep Jaspal S/B A/C no[protected], though I have three accounts in the ICICI bank Faridabad, Sector 21C.
As per my request I was receiving regular message alerts whenever there has been transactions of Rs. 5000/- and more. It is most unfortunate and disappointing to say that since 03 Sep 2009, in spite of repeatedly speaking and explaining the problem of non receipt of message alerts after 01 Sep 2009, the ICICI bank has completely failed to redress the problem. This problem is such that it can be resolved immediately on initiating the required action. I am having my account in the bank since 2002. Such a problem though never came in the past, but this time, no one seems to be attending to the problem. I cannot imagine if the staff of this bank which is one of the leading banks could be having such an inefficient staff. I am rather most disappointed by this act of ICICI authorities; in effect do not find appropriate words to express my anguish. I want to request the appropriate authorities to inform me if the problem cannot be resolved because of their inefficiency to enable me to change my banker please.
I hope the head office is informed to take action in the matter please or let me know if I am required to approach ombudsman in the matter. Some one must talk to me to listen to my problem in person please.
Thanks.
Col. K L Jaspal, tel [protected], mob-[protected], [protected].
Email [protected]@yahoo.co.in

To
ICICI Bank, Bandra Kurla Complex
Mrs. Chandna Kochhar(MD-CEO-ICICI Bank)

Dear mem.. i have working in collection agency i am working in icici potpolio icici pl skip and i am a( skip tracer) computer oprater of and mis oprater but i have no satisfide his job becouse i have my dream the job in your bank so plz i req you to give the jobs in your bank...

aapka jeeven bhar abhari rahuga
mahendra singh
[protected]

I am soma sekhar katari, your customer having saving's account no[protected], ihave opened this account recently, my request is keep mobile allert to my account, my mobile no is [protected], i have allready applied for it and i also got message in my mobile that i have regestered, but when i am giving sms as IBAL for my account balance to 5676766, iam getting message that i have not regestered, so please consider my request and keep mobile allert to my account,

dear sir i was send a requestletter in To ICICI BANK NRI Branch Mumbai(Code:- 0004) For Check Book But Untill I did Not received My Mob:- No.is +[protected] I am Working In Riyadh K.S.A., if now you want send my Cheque book then call me I will tel You My Addresse.
Thank's regards

I want to just know that if I write any complaint against ICICI Bank someone resolve my problem?????

Chandnas IT Consultants — Amount still not get refunded

Hi,

Its over 5 month the waiting list ticket amount still not get refunded. I called so many time to irctc and sent a mails also but everytime they are saying wait for next couple of days or again sent a mail. How many months I have to wait for it? Details are as follows

Transaction Details
PNR Number [protected]
Booked On [protected]
Transaction ID [protected]
Ticket Type eticket
Class 3A
Internet Service Charge Rs 40.00
Date Of Journey 09/5/2009
Ticket Charge Rs 5376.00
Bank ICICI Total Rs 5416.00
Train No 2413
Railway Zone NR
From Station JAIPUR(JP) IRCTC Zone
CCM/Refund, Northern Railway New Delhi
To Station JAMMU TAWI(JAT) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
6 Rajani Rathore 27 Female 0000 Booked
Reason For TDR : Waiting Ticket / WL1
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 21-May-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

dear madam

i have very big problam please when you give me reply?

lalit nayak
[protected]

Respected Madam,

My self Ajay Pandey after my card payment in September, 2009

* Your people send me October, 09 statement with fine, interest & taxes etc.?
* they block my card?
* Recovery Officer call in my Office every day when i am on leave why?
* when i am on leave & purchased some items in shop than shopkeeper told sir your card is blocked?
* in this matter i call to PBO more than 50 times in a month & 10 times e mail every time they give only complaint no. but they have not solve my problem.
* complaint no.SR[protected] dated 19.09.09, SR[protected] dated 04.10.09 & SR[protected] dated 30.10.09

after my payment why i will suffer above problem.

thanking you


ajay pandey

I have taken a Car Loan from ICICI Bank Loan Account No. for loan LALUC[protected]. Recently received a SMS message from ICICI Bank instead of asking thru' letter or by telephone "PLEASE GIVE YOUR UPDATED BANK ACCOUNT NO. FOR LOAN LALUC[protected] BY VISITING THE NEAREST ICICI LOAN SERVICING BRANC, SO THAT ECS DEBIT FROM JAN 2010 DOES NOT FAIL." I do not know that why the debit will fail if I am having sufficient amount in my account. What is reason for doing the above SMS? Wether any installment missed or failed? If so, please tell us instead of doing SMS to confuse the consumer unnecessarily.

Attention : Ms. Chanda D. Kochhar,
-Original Message
Subject: Others
Branch Id : 0334 Account Id :[protected]
This is with reference to the withdrawal made in Bangalore as per details below. For the withdrawal of Rs.5000/- only Rs. 4100/- came out of the machine. 24/03/2010 ATM/CASH WDL/24-03-10/15:22:38/0 DR INR 5, 000.00

It is shocking that a Bank of such stature is running a staff with so much laid back attitude. To begin with the 100 rupee denominations coming in between the 500 rupee bunch seemed malicious & mischievous. Secondly the withdrawal was done after my wife had met with a scooter accident. Repeated response to call up the helpline number elicited poor response.
Next day personally went to the ICICI Bank at Bangalore & lodged a complaint. The staff here was extremely helpful. I was promised action within 7 days. I did get a SMS on the 29th March that the mistake is accepted & the money will be credited to my account. Today is 6th April. So far nothing has moved. If an SMS could be sent, should it take so long to rectify the mistake. When no refund was deposited to the account till 8th of April sent in a mail for which I get a very funny & contradictry reply.
Dear Mr. Cetlur,
We understand your concern.
We at atm recon end verified the transaction with atm logs and found it to be a successful withdrawal and also there was no excess cash found in the ATM for the said period. Hence, the amount of Rs.900 cannot be reversed.
However during bulk closure, the closure comment in SR was wrongly updated as "ATM TRANSACTION AMOUNTING TO RS.- HAS BEEN REVERSED TO YOUR ACCOUNT ON 29/03/2010., , -"
With apology on wrong closure comments, we confirm that the transaction is successful as per atm logs and we shall be unable to reverse the same.

We regret for the inconvenience caused.

Sincerely,
Pavani
Account Manager
dear pavani,
I am least bothered about the logs as a customer. I do not like to be cheated. I have already explained that the 100 rupee notes were hidden in between 5oo rupee notes. Surely the machine cannot differentiate between the denominations. It is a man made mischief & unacceptable. Even if the amount is trivial 900/- I am firm that it should be refunded. You will leave me very less choice but to expose this whole eposide in the newspapers & seek alternate route of solutions.
The guard at the ATM was informed immediately by my wife who was given the helpline number. As she had had an accident & required the money to pay for the CT Scan, she counted & found the deficit.
This incident happened on the 23rd March. 29th March I get the SMS promising reversal. & today you tell me this. Sorry totally unacceptable.
Kindly give me the mail ID of Mrs. Kochar So I can report this incident.
early reply expected.regards,


May look into the matter earliest.
Regards,
Cetlur.

Dear Sir/ Madam,

My self-prem bhandari has take bike loan from your bank in the year Aug'05. I have give my loan amount as per the EMI of 18 month.

I do yet not have the NOC from the bank.

I had contacted with many people from your bank, but body has responded satisfactory.

Kindly do the needful as soon as possible, so that I can remove the hypnotization form the RC book.

Prem Bhandari
[protected]
jamshedpur

To
THE GOVERNER/BANKING OMBUDSMAN
R B I, NEW DELHI
14/04/2010

SUB. CHEATING OF RS.270000. FROM CASH COUNTER IN ICICI BANK, ROHTAK WITH THE CONNIVANCE OF THE BANK. DISSATISFIED WITH BANK’S REPLY

SIR

I WENT TO ROHTAK BRANCH OF ICICI BANK ON 03/04/2010 AT 10.15 AM. TO FORE-CLOSE MY LOAN ACCOUNT NO.NHROH[protected].THE BANK GAVE ME A SLIP AND ASKED ME TO DEPOSIT RS.643617 DOWNSTAIRS AT THE CASH COUNTER.
WHILE COMING DOWNSTAIRS A YOUNG BOY OF 18-20 YEARS OF AGE TOLD ME THAT HE HAS BEEN SENT BY ONE PUNEET TO HELP ME, (PUNEET IS KNOWN TO ME AND IS AN EMPLOYEE OF THE SAME BANK)THE BOY TOOK ME TO THE BRANCH MANAGER'S OFFICE, WHERE THE MANAGER ASKED FOR MY PAN CARD.THE MANAGER SENT US TO ANOTHER OFFICIAL AND THE SAME OFFICIAL SENT US TO THE CASH COUNTER, WHERE HE TALKED TO THE CASHIERS AS IF HE WERE THEIR COLLEAGUE.I WAS ASKED AT THE CASH COUNTER TO AFFIX PINK SLIPS ON THE COMPLETE PACKETS.AS I ALREADY HAD FILLED UP THE PAY- IN -SLIP. I PUT UP THE MONEY ON THE CASH COUNTER. HE FIRST GAVE RS.270000 (ALL 1000/- NOTES) TO THE CASHIER AT COUNTER NO.2 AND THEN TOOK MY PAN CARD TO GET IT PHOTOSTATED. WHEN THE BOY DID NOT TURN UP AFTER FIVE MINUTES, I ASKED FROM THE CASHIER ABOUT MY MONEY, THE CASHIER REPLIED THAT THE BOY DID NOT GIVE THEM ANY MONEY.I IMMEDIATELY CONTACTED THE MANAGER, WHO, INSTEAD OF CO-OPERTING ME, STARTED ACCUSING ME.HE EVEN DID NOT ALLOW ME TO CALL THE POLICE.I, THEN CALLED THE POLICE FROM MY MOBILE PHONE.WHEN POLICE ASKED THE MANAGER TO SHOW THE RECORDINGS OF THE VIDEO FOOTAGE, HE COULD NOT DO SO IMMEDITELY, OTHERWISE POLICE WOULD HAVE CAUGHT THE BOY.
THE MANAGER CALLED THE CCTV EXPERTS FROM NARNAUL, WHO REACHED THE BANK ONLY AFTER 5PM.THE EXPERTS INFORMED THE POLICE THAT CCTV HAS NOT BEEN RECORDING SINCE 30/03/2010.WITH THIS ALL MY HOPES TO RECOVER MY HARDEARNED MONEY SHATTERED.
IN THESE CIRCUMSTANCES THE FOLLOWING QUESTIONS ARISE.
1. WHO WAS THE BOY, HOW HE WAS WELL VERSED WITH THE BANKING PROCEDURES.(MUST BE SOME COLLECTION AGENT/CASUAL/ADHOC EMPLOYEE OF THE BANK)
2. WHY THE OFFICIALS WERE BEHAVING FRIENDLY WITH HIM.
3. HOW HE WAS AWARE OF THE FACT THAT CCTV HAS NOT BEEN RECORDING.THAT IS WHY HE WAS BEHAVING SO BOLDLY BEFORE THE CASH COUNTER, WHERE CCTV CAMERAS WERE INSTALLED.THIS IS NOT POSSIBLE WITHOUT THE CONNIVANCE OF THE BANK.
4. HOW HE COULD KNOW THAT PINK SLIPS WERE PLACED BEHIND THE CASH COUNTER.
5. WHY THERE WAS SO MUCH MISMANAGEMENT AT THE CASH COUNTER, BESIDES THE FACT THAT THE CUSTOMERS HAVE TO GET TOKENS FROM A MACHINE.WHY SOME ONE OF THE BANK OFFICIALS WAS NOT THERE TO MANAGE THE RUSH.
6.HAS THE BANK ANY REPLY FOR NON-FUNCIIONING OF CCTV RECORDINGS.IF THE SAME BRANCH WOULD HAVE BEEN LOOTED, THEN WHAT WOULD HAVE THE BANK DONE OR CCTVS WERE SWITCHED OFF DELIBERATELY TO HELP THE CHEATS.
7. HAS THE BANK NO RESPONSIBILITY TO PROTCT THE CUSTOMERS IN THEIR OWN PREMISES
8. WHY A CUSTOMER WITH HUGE CASH IS HARRASED TO MOVE FROM ONE COUNTER TO ANOTHER COUNTER.
9.WHY THE BANK MANAGER DID NOT ALLOW THE CASH TO BE COUNTED AT COUNTER NO.2 FOR MY SATISFACTION.
10. WHY THE BRANCH MANAGER DID NOT CALL THE POLICE .WHY HE WILLINGLY DELAYED THE INVETIGATION PROCESS
11.THE BANK HAS NOT EVEN SHOWN ANY SYMPATHY TO THE CUSTOMER FOR HIS LOSS.MANY MANY THANKS TO THE ASIA’S LARGEST PVT. BANK.



IN MANY OF THE ADVERTISEMENTS ON TV AND NEWSPAPERS ICICI BANK HAS BEEN DEPICTED AS VERY FRIENDLY BANK, THIS MAY CREATE AN IMPRESSION ON THE CUSTOMERS LIKE ME, WHO IS HOLDING A DOCTORATE DEGREE IN LITERATURE, THAT BANK IS PROVIDING HELP TO THE CUSTOMER BUT THE REALITY IS VERY PAINFUL.THE BANK HELPS THE CHEATS TO DUPE THE CUTOMERS OF THEIR VALUABLE MONEY..IN REPLY TO MY E MAIL THE BANK HAS GIVEN THE FOLLOWING REPLY ON 13/4/2010(SERVICE REFERENCE SR[protected]

“ACCORDING TO THE CONFIRMATION RECEIVED THE CASH WAS TAKEN BY A STRANGER WHO WAS NEITHER WEARING THE CORPORATE ATTIRE NOR WAS WEARING AN I –CARD AND ALSO NOBODY IN THE BANK INRODUCED THE STRANGER. HENCE REGARDING YOUR CASH WE REQUEST YOU TO FOLLOW UP LEGLLY.”

THE ABOVE REPLY DO NOT COVER MANY SECURITY LAPSES AT THE BRANCH AND THE ACTION TAKEN AGAINST THE RESPONSIBLE OFFICERS FOR THEIR CALLOUS ATTITUDE

FURTHERT IN RESPONSE TO THIS REPLY I AM ATTACHING TWO PHOTOGRAPHS OF THE SAME BRANCH (09/04/2010 ;2.18 PM) WHERE AN EMPLOYEE OF THE BANK IS WORKING AT COUNTER NO, 4 WEARING BLUE SHIRT, (NOT UNIFORM) AND WITHOUT I- CARD, AND ANOTHER GIRL CONVERSING.ALMOST HALF OF THE BRANCH AND ALL COLLECTION AGENTS AND OTHER CASUAL EMPLOYEES DO NOT FOLLOW THE DRESS CODE.THEREFORE BANK CAN NOT SHEDOFF ITS RESPONSIBILITIES SO EASILY ONLY ON THE ABOVE BASES.



DR. ARUN BHATIA
148/23, D L F COLONY COPY OF THE FIR IS ATTACHED
ROHTAK-124001
MOBILE.[protected]
[protected]@gmail.com

ICICI Bank — IRRESPONSIBLE CONDUCT OF CUSTOMER CARE STAFF

I HAVE SAVING BANK ACCOUNT NO.[protected] WITH THE ICICI BANK IN THE JOINT NAME OF MY WIFE AND SELF. I NEVER GET THE QUATERLY STATEMENT UNLESS I REGISTER MY REQUEST THROUGH CUSTOMER CARE CENTRE. THE COCERNED BRANCH HAS EXPRESSED HELPNESSNESS IN THE MATTER. ON THEIR ADVICE, I MODIFIED THE MAILING ADDRESS WITH ELABORATE DETAILS IN THE RECENT PAST. I AM STAYING WITHIN A DISTANCE OF 100 METRES OF THE CONCERNED BRANCH. BUT THERE IS NO IMPROVEMENT. THE STAFF AT THE CUTOMER CARE CENTRE, WHO ATTENDED MY CALL WAS NEITHER RECEPTIVE NOR RESPONSIVE AND HE WAS EXCEPTIONALLY ADAMANT. HE WAS NOT PREPARED EVEN TO ALLOW ME TO SPEAK TO HIS SUPERIOR FOR RESOLVING MY PROBLEM. AS A RESULT OF THE SAME, THE DURATION OF THE CALL ULTIMATELY EXTENDED TO 32 MINUTES AND O9 SECONDS. FINALLY, THE REQUEST WAS ENTERTAINED AFTER DETAILED EXPLANATION TO HIS SUPIRIOR. IT IS REGISTERED AS SR[protected]. HOPE, A SENIOR CITIZEN WILL NOT BE HARRASSED IN THIS MANNER IN THE TIME TO COME. LET ME SEE , WHETHER THE BANK ASSSURES ME FOR TIMELY DELIVERY OF THE QUARTERLY STATEMENT OF ACCOUNT IN FUTURE OR ADVISES ME TO CLOSE MY ACCOUNT WITH THEIR BANK. THANKS. RAJ SINGH MATHUR.

Dear Mr. Mathur,

We regret the inconvenience caused. We will contact you at the earliest and address your issue.

Regards,
ICICI Bank Customer Service Team.

icici &corporation bank — internet banking

my friend was send me money in my corporation bank a/c,yoginagar,MUMBAI by net banking,but till now no up-date in my a/c,my friend's icici a/c from ORISSA,WHAT I'LL DO SIR PLZ HELP ME?

Hi,

Please inform your friend to write to [protected]@icicibank.com with his contact details. We will contact him and resolve the issue.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Ltd. — wrong fund debit against credit card

I Mr. Bharat K. Dedhia having credit card of icici bank card no.is-[protected].i had used it in march 2009,my credit limit was Rs.10000/- and i had used Rs.14000/-.next month i recieved bill with over limit charges+penalty of Rs.14551/-.I paid this ammout by cheque no.818892 drawn on Canara Bank,Mulund West Branch.After that Next month again Bank send me bill of Rs.551/-of over limit charges.I called many time in their costmer care centre but there was no satisfactory reply from them.Now after 18 months they made bill of Rs.9264.23/-with intrest and on 10th Aug.2010 they debited this ammout from my personal account of icici bank Mulund West Branch.For this matter i went pesonaly at icici credit card department Andheri East.Mumbai with written complaint but nobody was ready to recieve that complaint,Now I want RS.9264.23/- back in my account.do needful in this matter.


Bharat K.Dedhia
faithfully

Bharat K.Dedhia,12-Venus Apartment,Devidayal Road,Mulund West,Mumbai-400080,Mobile-[protected]/[protected][protected]@yahoo.co.in

if this really for consumer support then i greatful for that.

Dear
Chanda kochhar
M.D & C.E.O


I have mailed mainy times to coustmer care but got no response since last 2 years regarding same matter . so I am now writting to you and request you to solve it at the earliest otherwise lastly I will have to see the courts.

"Name: Rajkumar Suryavanshi
Product: Loan Account
Account No: LBDEL[protected]
Application No: [protected]
E-mail address: [protected]@yahoo.co.in
Mobile no: [protected]
[protected]
:[protected]
Details of complaint: i applied for homeloan of Rs.30lac ageinst 1163, sector-45 gurgoan in oct.2007 and that was approved on oct.31, 2007. i have paid an advanced Banker's cheque no.[protected] amounting Rs 30, 921.00 dated 20-nov-2007 kotak mahindra bank, but the loan has notbeen disperesed till date but the bank had started collecting an EMI of Rs 30, 921.00 from my kotak mahindra bank account.after that i called upon in your bank to either stop EMI or disperse the cheque, but i hav got no response till date.Then I requested my kotak bank authorities to stop the EMI.After that your bank useto call me for the EMI causing a problem to me.I have even paid all my processing fee, but the bank still calls me even the loan has not been dispersed.Although i am a previlleged customer of your bank yet the bank authorities are not paying any attention to me."


Then I asked the bank to pay that amount within 15 days. after that i got a cheque of Rs 30498/- only on sept-9-2008 that was not even one EMI of the amount.The EMI was 30918/- Rs and the bank collected 2 EMIs and an advanced DD from my kotak mahindra bank account and processing fee for the loan.
Now my issue is that why the rest of the amount has not been paid till date and also no one has inquired or told about this.Has the bank cleared this at his own without notifying me.
And the other issue is after that I applied for another home loan in aug-08
loan agreement no : NHGUR[protected]
DATE of loan agreement :[protected]
Amount sanctioned : 3597020/- Rs
Property address : 1163, sec 45
at the time of application I was told that the interest will be 11-12%.I was not given any offer letter before dispersement and after dispersement i got a letter in which the interest rate was 14%. then we called up the executives they said they will lower the rate of interest. but it was the same. the we have not paid the EMI again the bankers came they told us the same to lower the rate, just pay the due EMIs, we paid for that. again next month the rate was same we again stopped the EMI the again the banker came repeating and telling the same.still the rate is same and we have not paid 10-11 EMIs. the bankers use to come and we use to tell the same issue to them they all says that they will look into the matter but next time some other person use to come.and my issue remains the same.Now I want the bank to look into the matter and solve it.
and also i want to fully settle the loan, someone responsible should come to talk.I am not interested in continuing my relationship with your bank.otherwise i will go to courts for selllement


Regards
Raj Suryavanshi

ICICI Bank — Receiving marketing phone calls regularly

I have been receiving frequent phone calls from the below numbers on my mobile phone, requesting to speak to my father claiming that they are calling from ICICI bank and offering additional services.
[protected]
[protected]
[protected]

Firstly, my father does not have any account with ICICI bank and secondly he is not alive for the last 12 years.

I had explained the same several times and asked them to take me off the calling/solicitation list but without any use. In fact, one of them today said that they will not leave me and when I call back they hang up on me.

Request you to kindly take action on them.

Thanks
Rama Ramachandran

Dear Rama,

We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you soon to address your concern.Kindly refer "747114" in the subject line.

Regards,
ICICI Bank Customer Service Team.

I am also a victim of ICICI bank, where my account has been hacked and the entire savings wiped off due to ICICI's insecure online security system.
Despite numerous calls and visits to the bank (Vikhroli branch); pullling up various managers and registering an FIR, the bank continues displaying its utterly shoddy and shockingly apathetic response to a customer's serious grivance. I hold accounts with other banks too(have unblemished bank records) and this has so far been the worst customer handling I've dealt with. Instead of being responsible for the security of money that customers trust it with, ICICI continues to run scot free, putting the entire responsibility for the same on me!Shockingly, the policemen who registered my case said that many such complaints keep coming up against ICICI, and that they wouldn't be surprised if insiders are involved.Shame on ICICI! It's high time Chanda Kochhar takes a serious view of the daily proceedings of the highly irresponsible and incompetant bank she heads.

It's a cry of frustration not only on account of the loss I have suffered but more because I feel cheated and abused as a customer. Since the voice of so many ICICI complainants apparently seemes to get drowned admist their pathetic, 'red tapeism' filled customer service (which keeps making the aggrieved customer run around in loops), I am contemplating staging a non violent protest in front of ICICI head quarters to ensure voices like mine are heard effectively.

Y.C

shop no 1 defence colony market new delhi — weak and old construction

i am advocate anand singhal residing in b-41 nizamuddin east i want to complaint regarding old and weak construction of building which can be fallen at any moment and it can again kills many people .so i hope you take a quick decision it will save many people and take action against owner of building.(shop no 1 defence calony market)

ICICI Bank account hacked for fraudulent transactions
Nov-17, 2010

On 24th Aug-10 I received an SMS from ICICI Bank saying that ur account balance is Rs 1072.94/= at around 22:36pm.When I checked my ICICI account in ATM at Next Day I found that the balance was Rs72.94/= only.
I was surprised to see that, about 5 transaction was been made on 24th for Rs1000, Rs1000, Rs1000, Rs1000, Rs1000, respectively for a total amount of Rs5000/= (Five Thousand ) without my knowledge. I haven’t made any bill payment from my side and disclosed my ID or password to any of them. This is purely a internet fraud which has happened in my salary account.
Then I went to ICICI Bank (Govind Nagar Branch) and registered a complaint for the theft happened in my account with SR no SR[protected] There I didn’t got a proper response from the Branch, from there I raised a complaint to ICICI customer care and the nearby area Police station inspector didn’t received the complaint and said that this case has to be registered by ICICI bank saying that my customer has lost his amount through internet banking.

pls do you need full


Regards
Manish Gupta
Mail ID - mmanish.[protected]@rediffmail.com
Mobile No.- [protected]

how to slove

ICICI Bank — Not opening A/C

Myself Balkar Singh S/O Sh. Sohan Lal wants to bring to your kind notice that I am interested to open my saving Account in Una ( himachal ) for ICICI Bank for my financial transaction comfortable & I have already submitted my three very genuine & valid docucments which are required for the same & that are:
1. PAN NUMBER
2.VOTER CARD IDENTITY
3.DRIVING LICENCE.
I too deposited Rs. 2200/-, But till date no action was taken place & I am suffering a lot due to lack of co-operation from Branch bank.
Kindly do the necessary action soon so that I can run my financial dealing smoothly.

Thanks & Regards,
Balkar Singh

Ward No.1,
Fauji Colony,
Kharar Road
near Banur
Punjab

Mobile No. - [protected].

Hi,

We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Ltd — Promotional Calls

I have registered for DND service but still I get regular calls from icici bank staff named Devender who calls me from [protected] .I have told the person not to call in this number but of no use .

Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer '2621226' in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — icici bank one of the 3RD class pvt sector bank.

icici bank is one of the 3rd class bank of india.chanda kochchar is non responsive md of this bank only goondai /dabangai par chalne wala bank hai .irrresponsible staff. puchiye kuch baat kuch kahenge.
pankaj
[protected]

ALERT FROM ICICI PRUDENTIAL AGENTS
THEY WILL MISGUIDE YOU CHEAT YOU TO TAKE POLICY.
PLEASE BE CAREFUL AND DO NOT TRUST ON THEM
PAWAN

From my account one transaction held "Dr. Tran for funding A/c" and deducted amount 1000 INR can anybuddy tell me what is "Dr. Tran for funding A/c ".

Niraj Dewangan

Dear Sir,

We are sorry to hear about your experience. We have made a note of your contact number. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Respected Madam,

Myself Devender Singh using ICICI credit card more then 10
years. I pay my all bill payments on time. But this time when I pay Manipal
University fee in March of Rs.60157/= with choosing the 12 EMI option. It was
paid without showing any problem. Before this payment I had also paid for
mobile purchases and other purchases with choosing the same EMI option and it
was converted without any problems. But in this 60157/= payment it was not
converted in to EMI.

I talk many times to customer care to resolve the issue to
converting it in 12 EMI and take the interest and service charges back. Now one
customer care executive told that it cannot be resolved and I have to pay it at
once.

I request you to please look in to the matter to resolve the
issue. You please check my previous payment records. Also please check option
of 12 EMI for Manipal University fee. It passed almost one and half month I'm
talking your customer care for the same issue.

I request again you to please help me out so that I pay the
payment on time easily.

I will be very thankful to you.

Thanks &amp; Regards

Devender Singh

Mob- [protected]

dear madam

]I am a HNI client of your bank - prabadevi branch, I have disgusting experience from the branch as well as the accounts manager Mr Afzal Choughule and Mr Guaganmeet khurana. I need to meet you or want to talk to you personally

Regards
Manisha
[protected]

Rupees 500 was withdrawn from my account saying "Dr. Tran for funding account". Somebody please tell me what is this. This is the worst bank i have seen. I think i have to close my account over here. They have done it many times to me.

Please Read this mail conversation made by me and the reply suparna gave me. Pathetic service from ICICI since from the beginning till now.


On 7/14/2015 5:54 PM
Hi Team,

This is to inform you that i got a credit card registered with this mail id and its credit limit given to me is very low. I got this card two months back approx and I was told from your executive that i will be getting the credit limit double of my salary or 1.5 is for sure as 1.5 is your banks policy. I got the card and got credit limit of 25000 which is not double nor *1.5 of my salary. My in hand salary is Rs 21700 so where is my committed credit limit?
I was upset about it but one of my friend told me that i can get it increased after two months. I called your customer care today they said it can be increased only after 6 months and there is no other alternate i can try to increase it. What kind of reply is it! ? You are giving fake commitments to your customers and not helping them? Is this icici known for? I contacted that agent who told me about this limit he says he can't do anything either. He said if I have not got *1.5 limit of my salary that's bad on banks part as it is the policy. I'm planning a one month trip on 28th and i require this limit to be increased atleast 10000 more. Please get it DONE on priority. Please don't only revert but RESOLVE the issue other wise i will be forced to mail the same concern to your CEO and write on social media. One more proof of your partiality my brother Aryan Chopra got 30000 LIMIT and our salary is same. I want my limit to be increased Rs 10000 more before 25th.July.2015.
I want a prompt resolution if you do not want me to escalate the issue to social sites or to your ceo. And please stop this black and fake marketing to sell your products if i would have applied for hdfc credit card I would get more then 70000 limit they commit 50k and give 70k and you cannot even live up to your commitments? Please resolve asap.

Shiva Chopra
Contact at - [protected]
Registered mail id- shiva.[protected]@snapdeal.com


Dear Mr. Chopra,
Greetings from ICICI Bank!

As per our telephonic conversation today, we have addressed your query mentioned below.

We request you to use the card and check with us 3 months for the offer.

In future, if this offer gets updated on your Credit Card Account, you will be communicated through various channels.

We thank you for giving us an opportunity to be of service to you.
Sincerely,
Suparna,
Customer Service Officer
ICICI Bank Limited

My self parveen garg from gurgaon. I have a wealth current acount in icici bank. I sent one rtgs below 5 lac in sec 14 gurgaon. And my base brnch is dl[censored]tb plaza. So rtgs was not made by sec 14 branch.

My self parveen garg from gurgaon. I have a wealth current acount in icici bank. I sent one rtgs below 5 lac in sec 14 gurgaon. And my base brnch is dl[censored]tb plaza. So rtgs was not made by sec 14 branch.

dear sir

my name is durgarao.iam not your customer.but today morning i received call from your chennai icici bank. your agent asking me your friend was taking credit card. he is not pay instalments.iam telling i dont know that.but your agent asking again and again iam said i dont know.your agent continuosly calling to me.almost 2 hours his arracing me.his calling to me no of times diffenret numbers.my phone is not working 2 hours out going and incoming. one bloody fool talking about my wife unparlymentry words.i put a case in vijayawada police station in andhra pradesh.my complaint num is BVPRM[protected]. VIJAYAWADA BHAVANIPURAM ANDHRA PRADESH. i received num [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], ...these all num i received call.your are you call to me.today i suffered from your bloody bank agent.


give answer to my quations.
1 who is asking loan.
2 whos is enquired to customer.
3 who is given loan.
4 who is approved loan.
5 who is recovered EMI.
6 who is getting interest.
7 who is getting benifits.
8 who is getting business.

your are asking me before giving loan to my friend.
your are given interest to me.
your given any commission to me.


then why you are calling to me.iam very very suffered from your call.your agent is disturb my work in office time.one bloody agent talking about my wife in dirty language i want that person. and my friend phone is tamping to your icici chennai bank. this is very most criminal case in indian judiciary. who will given responce to my mail.
other wise i will go to court and social media. and also icici bank arracing the customer relatives in phone make short film and put in watsup, facebook, youtube, twitter releasing in all social medias.


this is my number
[protected].
i want explanation in my mother tangue telugu only.

My name is Satya Pal Bansal. I am working with a German company. I am having salary account with ICICI Bank. I find that debit card no. and date valid from is not legible. Please help me. M: [protected].

Not issued Experience certificate

I worked in ICICI in 2013-14. Till now i didn't received my Experience Certificate. Till now. Now i'm needing that experience certificate. Can you please help me out for my problem?

contact details

I have purchased ICICI safety Bonds march 2001 4nos. certificate no 246654. Please help me and provide contact details so that I can redeem the same Satish Joshi

To
ICICI Bank, Bandra Kurla Complex
Mrs. Chandna Kochhar(MD-CEO-ICICI Bank)

Dear Mam,

I, Binay Barman, a loan account holder having Personal Loan no.-LPCAL[protected], would like to inform you that before taking the loan, I had already spoken with Sumita Chakraborty Mam (Mob:-[protected]) that I would repay the loan within 6-7 months. But I wont pay the additional 5% charges as pre-payment penalty. And I would take the loan from you only on confirmation from your end regarding the matter unless which I am going to take the loan from Kotak Mahindra Bank. She then confirmed me that she would arrange for payment of 2% below as pre-payment penalty. But the Branch Manager at Kotak Mahindra Bank warned me that they give these type of verbal assurance at ease, but hardly do the work. But now when I went to your Salt Lake Branch (As Suggeted Sumita Mam) to pay back the loan amount, I was informed that I would have to pay additional 5.725% as penalty. But when I rang up Sumita Mam, she turned 180 degree and told me to request them to lessen the penalty rate. When I informed her that they are not ready to lessen the amount to 2% below, then she told me to allow her atleast 2 days time to do the work for me . Then the officer at your Salt Lake Branch and me tried several times to ring her but she didn't show the minimum level of decency to receive our call. But several days have passed (now 3 months over also she block my mobile no), yet she did not give any feedback to make the necessary adjustment in my loan account. Under the circumstances, having no other option I decided to pray before you with expectation that you would tell Sumita Chakraborty Mam to keep her promise. Tragedy is that, on the other hand, my company"s branch is going under tough times, and under the circumstances, if my job is at stake, I wont be able to repay the residual loan amount. Please do not blame me for the same at that time.
Kind for your information if I am Contracting from another mobile no she is receiving which is not the professional and I do not expect this kind of approach from Bank also she is refusing to provide her official mail contact id for proper communication I would like to inform you that all the telephonic conversation which she promised earlier when I applied for the loan is recorded in my mobile. If required I will forward the recorded conversation.

Kindly help me to close this issue as promised.


--
Thanks & regards
Binay Barman
[protected]
binay.[protected]@gmail.com
Kolkata, West Bengal

To,
MS.Chanda Kochar
Chairman & Managing Director
ICICI Bank

Madam
COMPLAINT
SB IT A/c No.[protected] in joint Name of Tushar Tandon & Ravi Bhushan Tandon

The above A/c was debited by Bank as under:
on 26.03.2014 with Rs. 1799 SR/[protected]
on 28.03.2015 with Rs. 1799 SR/40539529
on 28.03.2016 with Rs. 1799 SR/40539529
everytime unauthorisedly/inadvertantly by Bank,
when the matter came to our knowledge in April 2016, We raised objections following which 2 entries of Rs. 1799 each was reversed on 27.04.16 & 12.05.2016.
Now, one more E/o Rs. 1799 still remains to be reversed.
We, therefore request to arrange reversal of the amount in question atonce.
Also, pl. pay interest at market rate of 18% for intervening periods of all illegal 3 entries of Rs. 1799 each from its related date of debits to date of credits.

We never asked for any product of any co. such debits by bank at the behest or with connivance of any co. are illegal, unethical & immoral. This way the Bank has acted in utter negligence and has not acted in good faith.
How the Bank can debit our A/c without our consent, request or permission?
Earlier also we lodged our complaints in writing/phone but you have not removed our difficulties.
Now, we are compelled to refer this matter to higher authorities in Bank and Govt.
Please not that we can proceed legally also if we do not get full & complete justice by the Bank.

Yours Sincerely

Tushar Tandon

Mobile No. [protected]
Email ID : [protected]@gmailc.om

Add- Ravi Bhushan Tandon
20, Chankyapuri
Shastri Nagar
Meerut-250004(U.P.)

MISUSING CREDIT CARD - PAYMENT DUES

MY CREDIT CARD NO. [protected] NAME : SUBRAMANIAN SUNDARARAJAN MISUSING OF MY CREDIT CARD PAYMENT DUES. CONTACT IMMEDIATELY. AND WAIVE THE AMOUNT IMMEDIATELY.

Credit card not received

I have not received my credit card. Plz help. Contact: [protected]

Hello Mam,
My name is kushagr Govil.My problem is that few months back there was an interview in One of the channel in I process interview is successfully done Sec 16 Noida . But problem is that they call me that your offer letter is ready come and take . When i went Jhandewalan(Delhi) they said there is one problem that you work with the ICICI PRUDENTIAL LIFE INSURANCE we need confirmation from them that all dues were clear or not i am also saying that i have releving letter but they still saying we need confirmation from HR of ICICI PRUDENTIAL LIFE INSURANCE .But RM of I PROCESS(PERSONAL LOAN DEPARTMENT) said that i will send the mail to ASK HR about your dues is clear or not .But know they are not pick up my phone RM AND HR OF I PROCESS .My cell no [protected].Kindly Solve my problem as soon as possible .My email id [protected]@gmail.com
Regards
Kushagr Govil

anyone can help me i have acount with icici bank since the past two weeks, and what happen is before i make anytransaction through online it said on my statment 2000 was transfer to "Dr. Tran for funding A/c [protected]
29"(by the way i don't know who the held is dr . tran Anyone can help me regarding this transaction..i called to customer care thousand time they did't give me a proper response.

Today i open an RD through imobile app but did not receive any confirmation mail and massage from your side and not even receive RD number. The amount of 6000 is debited from my account and on statement it ia showing "Dr tran for funding A/c" why? Let me know soon because the amount has deducted and did not get anything.
Is this the kind of fraud happen on your own app? Service is already down under seriously fed up with your service.
Ac no is[protected] check it.

From my account more than 5 transaction held "Dr. Tran for funding A/c" and deducted amount 165000 INR can any buddy tell me what is "Dr. Tran for funding A/c ". it was happening since 3 years last transaction is happened 14/3/2017 amount is 5000.

ICICI Credit Card — amount blocked by ICICI

This is very strange to hear, the icici bank is such fraud bank after knowing the reality of the things faced by me.I had settled the credit amount 40000 on 14th june 2008 and they have given settlement letter mentioning the closure.Even after that they are sending everymonth statements to me and reported the same to bank but no action taken.They had blocked my account with sum of rs 40000 without intimating the customer which iam in need to money during that time.Is bank going to help me?I had raised request#SR88073955 with bank for solution.After one week they have unblocked the my account and released the amount.But again they blocked in the month of december14th 2008 without any intimation and i went to the bank for solution.They had started uploading data and said it will be cleared in day or 3.i need to pay loan amounts in this month and will get bounced if this is not cleared.who will be responsible for check bounce?one more thing, when they block the amount in my account and it is should be recored in transactions but it is not showing any transactions showing in account on such lean.it will show only for few days.Without intimating to the customer how the bank can block the amount?Is RBI is approved?

ICICI Credit Card — Illegal Payment to Bharti Cellular

I am from tamilnadu. I have an ICICI credit card. On 20/6/2009 i received a SMS saying that you have made transaction for Rs 25000. I was shocked because i was sleeping at home and had not made any transactions in the last one week. I immediately called customer care and informed about the this. I came to know that this amount was transacted for Bharti Cellular at lucknow.

During this conversation another transaction for Rs 25000 was made. My card was blocked. I sent a complaint letter by courier, mail and fax. Till know nothing is communicated to me. Meanwhile the amount is debited from my credit card.

Im waiting for the response from ICICI. I am planning to approach consumer court if this is not properly settled by the bank authorities.

My advice to all o[censored] is that avoid using any credit card. It is totally unsafe in our country. Our people are yet to develop solutions for tackling cyber crimes. Until we are assured of safety o[censored]sing credit cards, please dont' have any crdit card(surrender immediately if you already have one). You might not have faced any problem for many years, but it can happen any time.

If anybody have suggestions in handling this issue, please share with me.
S.Rajarajan
[protected]
[protected]@asiamail.com

I don't know it is approved by RBI.I am also facing the same problem with this bank. And made many calls to customer care, the answer is different from each other. Because of ICICI bank puting lean on the account with out informing customer is to horrible, And also I am making more than 1.0laks rupees transaction every month through this account.

I understood that we can not plan anything after money deposited to ICICI bank account.Because of this lean on my account, I lost opportunity cost of Rs.60000/-. I don't know how I can proceed consumer complaint on this.

Can any one help me on this?

ICICI Credit Card — MISUSED

I am holding ICICI credit card no.[protected], on 07.01.2009 somebody in Delhi has used my card through internet to pusrchase somthing from Bharti Cellular by Rs.25000/- ( My limit was Rs.24000/- ). I came to know when I got massage on my mobile at 5.44 p.m. on 07.01.2009. I immidetly went to ICICI Bank, Sayajigunj Branch, Vadodara ( As I am Staying in Vadodara) and launched the complain with ICICI customer care and they blocked my card through SR.No. 92280292. This procedure was comleted before 6.30 p.m. and as per their instrucion i wrote a complain and faxed on [protected] at 6.30 p.m. on the same day and also 2nd time on the next day.
After that I recived a massage on 13.02.2009 that " We received your dispute through SR96232765, Interim credit of Rs.25000/- given on 11.02.2009.". In the next statement it was showing credit.
On 26.02.2009 I recived a massage that " Dispute as per SR96232765 on your card no.8009 is not initiated due to non-receipt of documents. Interim credit of Rs.25000/- has been reversed on 24.02.2009" even as per their instruction I have faxed twice.

Now they are telling that I can do nothing for this and have to pay 40000+ which is showing in the statement even after I have not used the card. Their Person came to me personnaly and told that they also knows that after complain they have not made payment to Bharti Cellular, but U can come to office we will settle your account. But I dont want to pay any amount as I have not used the card. I am staying at vadodara (Gujarat) and doing job. at the time o[censored]se of card i was at my job. And the card has been used at delhi.

Please reply and advice me what can I do to avoid the problem

Mohammedi Abbasbhai Vakodwala

[protected]

Dear Mohammedi,

We're sorry to hear about your experience.

We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.