[Resolved] ICICI Bank Customer Care — CREDIT CARD STATEMENTS | |
DEAR SIR/MADAM, I REQUESTED FOR MY BILLING ADDRESS CHANGE ON NOV 2007, I CALLED UP AT CUSTOMER CARE AND ASKED THEN TO CHANGE MY BILLING ADDRESS. FIRST PROBLEM IS THEY ARE ALWAYZ OVERLODED WITH THE REQUEST THAT NO ONE HAS TIME TO PICK UP MY PHONE. m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as this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 137 Comments | |
Comments
I am not your icici bank customer but iam received from icici bank Mobile message so many time(credit card payment if overdue) why ? if i have received any message from icici bank to next time i shall claim to your bank. So please action in your fault.
Reply
Dear Mr. Srinivas,
Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of your card, along with your full name and current contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of your card, along with your full name and current contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
credit card no [protected]
payment of bill for Rs 7181.99 was paid by me before due daten ie 05.04.2009 but same was not presented to my bank, on taking up the matter with in customer care it came to my notice that cheque has wrong date. it was advised that fresh cheques may be deposited and there will be no late payment fee levied. Fresh cheques deposited but the late payment and interest charge has been debited to my credit account.
please revese all charges and return my old cheque which is still with your bank,
payment of bill for Rs 7181.99 was paid by me before due daten ie 05.04.2009 but same was not presented to my bank, on taking up the matter with in customer care it came to my notice that cheque has wrong date. it was advised that fresh cheques may be deposited and there will be no late payment fee levied. Fresh cheques deposited but the late payment and interest charge has been debited to my credit account.
please revese all charges and return my old cheque which is still with your bank,
Hi i want to know one thing, is my account still 0 balance account or not my account number is[protected] or my or my debit Card number is [protected] plz check my account or reply me as soonaa possible,
I am an account holder at ICICI Caicut (KERALA) branch with account No.[protected]. Ihave also taken a car loan from the same branch and repayments towards the loan is being made through the said SB account. I have not received my account statements after the QE 31.12.2008.In the absence of accounts statement I could not know the balance amount as well as the credits and debits made to the account.Kindly sent the stement for the Q.E:30.06.2009 by post in the following address with a copy at my E mail address.SURESH BABU.A.P, 37/1323-D, AKSHAYA, PENTAGARDEN, KARUVISSERY, CALICUT-10, KERALA-673010.suresh.[protected]@Gmail.com.
To,
The Nodal Officer,
ICICI Bank Ltd.,
5th Floor, Mohd. IIIyas Khan Estate,
Road No.1, Banjara Hills,
Hyderabad – 500034.
Sub. My Credit Card No. [protected] & [protected]
Dear Sir,
I Naresh C Jain, R/o- 3/4/29, Shastri Street, Gopi Nath Bazar, Delhi Cantt. New Delhi- 110010, is holding 2 credit cards of your bank vide nos. as [protected] & [protected]. As per your statement Dt. April 02, 2009 you are showing the outstanding as Rs. 1108.33. This outstanding is baseless and I will not pay this amount as it was because of your banks fault. In detail I tell you the whole picture which is as below.
Firstly, as per your statement Dt. Jan02, 2009 there was the outstanding of Rs. 9263.58 and this payment was sent to your bank vide Ch. No.314158 for Rs.9264, Dt.9-1-09 and this cheque was cleared from my bank Syndicate Bank, Gopi Nath Bazar, Delhi Cantt, New Delhi -10 on 12th Jan 09.
Secondly, I recd, your statement Dt. Feb02, 2009 with outstanding balance of Rs.10606.12 with due date as Feb19, 2009 against this outstanding I sent you the cheque no. 314159 for Rs. 10606.00 Dt.[protected], this cheque was cleared from my bank on 12th Feb.09 (as per the bank statement Attached).
Thirdly, I recd. Your statement Dt. Mar02, 2009 showing the balance outstanding as Rs. 11609.89 and with mark as to deposit this IMMEDIATE, when I had already deposited the balance amount as per your statement Dt. Feb02, 2009, then why this amount was showing outstanding and on the contrary you had also charged the late payment charges, interest and service charge.
Fourthly, I recd. Your statement Dt. Apr02, 2009 showing the balance amount as Rs. 1108.33 which includes interest and service charges again and also showing the receipt of Rs.10606.00 & received date as 7th March 09. But actually this cheque was cleared from my bank on 12th Feb 09.
Lastly, I am not able to understand why you had deposited this payment on 7th March 09, when it was actually cleared from my bank on 12th Feb 09, it is your banks fault and why should I face or bear for that. I am a Senior citizen and I am receiving Phone calls from your bank for this outstanding amount regularly, which is disturbing me a lot.
Why should I pay for your banks fault to not deposit this amount at a particular date?
I am your customer for so many years and now I feel very disgusting and bad about what all am happening with me.
Finally I request you to kindly waive off all the outstanding amount my above mentioned credit cards and send me a 0 (Zero) balance statement as soon as possible. Kindly look into this matter urgently. I hope for positive reply in this regard so that I may remain as your customer.
Waiting for an early reply.
Thanking you
Yours Faithfully,
Naresh C. Jain
3/4/29, Shastri Street,
Gopi Nath Bazar,
Delhi Cantt.
New Delhi – 110010.
The Nodal Officer,
ICICI Bank Ltd.,
5th Floor, Mohd. IIIyas Khan Estate,
Road No.1, Banjara Hills,
Hyderabad – 500034.
Sub. My Credit Card No. [protected] & [protected]
Dear Sir,
I Naresh C Jain, R/o- 3/4/29, Shastri Street, Gopi Nath Bazar, Delhi Cantt. New Delhi- 110010, is holding 2 credit cards of your bank vide nos. as [protected] & [protected]. As per your statement Dt. April 02, 2009 you are showing the outstanding as Rs. 1108.33. This outstanding is baseless and I will not pay this amount as it was because of your banks fault. In detail I tell you the whole picture which is as below.
Firstly, as per your statement Dt. Jan02, 2009 there was the outstanding of Rs. 9263.58 and this payment was sent to your bank vide Ch. No.314158 for Rs.9264, Dt.9-1-09 and this cheque was cleared from my bank Syndicate Bank, Gopi Nath Bazar, Delhi Cantt, New Delhi -10 on 12th Jan 09.
Secondly, I recd, your statement Dt. Feb02, 2009 with outstanding balance of Rs.10606.12 with due date as Feb19, 2009 against this outstanding I sent you the cheque no. 314159 for Rs. 10606.00 Dt.[protected], this cheque was cleared from my bank on 12th Feb.09 (as per the bank statement Attached).
Thirdly, I recd. Your statement Dt. Mar02, 2009 showing the balance outstanding as Rs. 11609.89 and with mark as to deposit this IMMEDIATE, when I had already deposited the balance amount as per your statement Dt. Feb02, 2009, then why this amount was showing outstanding and on the contrary you had also charged the late payment charges, interest and service charge.
Fourthly, I recd. Your statement Dt. Apr02, 2009 showing the balance amount as Rs. 1108.33 which includes interest and service charges again and also showing the receipt of Rs.10606.00 & received date as 7th March 09. But actually this cheque was cleared from my bank on 12th Feb 09.
Lastly, I am not able to understand why you had deposited this payment on 7th March 09, when it was actually cleared from my bank on 12th Feb 09, it is your banks fault and why should I face or bear for that. I am a Senior citizen and I am receiving Phone calls from your bank for this outstanding amount regularly, which is disturbing me a lot.
Why should I pay for your banks fault to not deposit this amount at a particular date?
I am your customer for so many years and now I feel very disgusting and bad about what all am happening with me.
Finally I request you to kindly waive off all the outstanding amount my above mentioned credit cards and send me a 0 (Zero) balance statement as soon as possible. Kindly look into this matter urgently. I hope for positive reply in this regard so that I may remain as your customer.
Waiting for an early reply.
Thanking you
Yours Faithfully,
Naresh C. Jain
3/4/29, Shastri Street,
Gopi Nath Bazar,
Delhi Cantt.
New Delhi – 110010.
To,
The Nodal Officer,
ICICI Bank Ltd.,
5th Floor, Mohd. IIIyas Khan Estate,
Road No.1, Banjara Hills,
Hyderabad – 500034.
Sub. My Credit Card No. [protected] & [protected]
Dear Sir,
I Naresh C Jain, R/o- 3/4/29, Shastri Street, Gopi Nath Bazar, Delhi Cantt. New Delhi- 110010, is holding 2 credit cards of your bank vide nos. as [protected] & [protected]. As per your statement Dt. April 02, 2009 you are showing the outstanding as Rs. 1108.33. This outstanding is baseless and I will not pay this amount as it was because of your banks fault. In detail I tell you the whole picture which is as below.
Firstly, as per your statement Dt. Jan02, 2009 there was the outstanding of Rs. 9263.58 and this payment was sent to your bank vide Ch. No.314158 for Rs.9264, Dt.9-1-09 and this cheque was cleared from my bank Syndicate Bank, Gopi Nath Bazar, Delhi Cantt, New Delhi -10 on 12th Jan 09.
Secondly, I recd, your statement Dt. Feb02, 2009 with outstanding balance of Rs.10606.12 with due date as Feb19, 2009 against this outstanding I sent you the cheque no. 314159 for Rs. 10606.00 Dt.[protected], this cheque was cleared from my bank on 12th Feb.09 (as per the bank statement Attached).
Thirdly, I recd. Your statement Dt. Mar02, 2009 showing the balance outstanding as Rs. 11609.89 and with mark as to deposit this IMMEDIATE, when I had already deposited the balance amount as per your statement Dt. Feb02, 2009, then why this amount was showing outstanding and on the contrary you had also charged the late payment charges, interest and service charge.
Fourthly, I recd. Your statement Dt. Apr02, 2009 showing the balance amount as Rs. 1108.33 which includes interest and service charges again and also showing the receipt of Rs.10606.00 & received date as 7th March 09. But actually this cheque was cleared from my bank on 12th Feb 09.
Lastly, I am not able to understand why you had deposited this payment on 7th March 09, when it was actually cleared from my bank on 12th Feb 09, it is your banks fault and why should I face or bear for that. I am a Senior citizen and I am receiving Phone calls from your bank for this outstanding amount regularly, which is disturbing me a lot.
Why should I pay for your banks fault to not deposit this amount at a particular date?
I am your customer for so many years and now I feel very disgusting and bad about what all am happening with me.
Finally I request you to kindly waive off all the outstanding amount my above mentioned credit cards and send me a 0 (Zero) balance statement as soon as possible. Kindly look into this matter urgently. I hope for positive reply in this regard so that I may remain as your customer.
Waiting for an early reply.
Thanking you
Yours Faithfully,
Naresh C. Jain
3/4/29, Shastri Street,
Gopi Nath Bazar,
Delhi Cantt.
New Delhi – 110010.
The Nodal Officer,
ICICI Bank Ltd.,
5th Floor, Mohd. IIIyas Khan Estate,
Road No.1, Banjara Hills,
Hyderabad – 500034.
Sub. My Credit Card No. [protected] & [protected]
Dear Sir,
I Naresh C Jain, R/o- 3/4/29, Shastri Street, Gopi Nath Bazar, Delhi Cantt. New Delhi- 110010, is holding 2 credit cards of your bank vide nos. as [protected] & [protected]. As per your statement Dt. April 02, 2009 you are showing the outstanding as Rs. 1108.33. This outstanding is baseless and I will not pay this amount as it was because of your banks fault. In detail I tell you the whole picture which is as below.
Firstly, as per your statement Dt. Jan02, 2009 there was the outstanding of Rs. 9263.58 and this payment was sent to your bank vide Ch. No.314158 for Rs.9264, Dt.9-1-09 and this cheque was cleared from my bank Syndicate Bank, Gopi Nath Bazar, Delhi Cantt, New Delhi -10 on 12th Jan 09.
Secondly, I recd, your statement Dt. Feb02, 2009 with outstanding balance of Rs.10606.12 with due date as Feb19, 2009 against this outstanding I sent you the cheque no. 314159 for Rs. 10606.00 Dt.[protected], this cheque was cleared from my bank on 12th Feb.09 (as per the bank statement Attached).
Thirdly, I recd. Your statement Dt. Mar02, 2009 showing the balance outstanding as Rs. 11609.89 and with mark as to deposit this IMMEDIATE, when I had already deposited the balance amount as per your statement Dt. Feb02, 2009, then why this amount was showing outstanding and on the contrary you had also charged the late payment charges, interest and service charge.
Fourthly, I recd. Your statement Dt. Apr02, 2009 showing the balance amount as Rs. 1108.33 which includes interest and service charges again and also showing the receipt of Rs.10606.00 & received date as 7th March 09. But actually this cheque was cleared from my bank on 12th Feb 09.
Lastly, I am not able to understand why you had deposited this payment on 7th March 09, when it was actually cleared from my bank on 12th Feb 09, it is your banks fault and why should I face or bear for that. I am a Senior citizen and I am receiving Phone calls from your bank for this outstanding amount regularly, which is disturbing me a lot.
Why should I pay for your banks fault to not deposit this amount at a particular date?
I am your customer for so many years and now I feel very disgusting and bad about what all am happening with me.
Finally I request you to kindly waive off all the outstanding amount my above mentioned credit cards and send me a 0 (Zero) balance statement as soon as possible. Kindly look into this matter urgently. I hope for positive reply in this regard so that I may remain as your customer.
Waiting for an early reply.
Thanking you
Yours Faithfully,
Naresh C. Jain
3/4/29, Shastri Street,
Gopi Nath Bazar,
Delhi Cantt.
New Delhi – 110010.
To,
The Nodal Officer,
ICICI Bank Ltd.,
5th Floor, Mohd. IIIyas Khan Estate,
Road No.1, Banjara Hills,
Hyderabad – 500034.
Sub. My Credit Card No. [protected] & [protected]
Dear Sir,
I Naresh C Jain, R/o- 3/4/29, Shastri Street, Gopi Nath Bazar, Delhi Cantt. New Delhi- 110010, is holding 2 credit cards of your bank vide nos. as [protected] & [protected]. As per your statement Dt. April 02, 2009 you are showing the outstanding as Rs. 1108.33. This outstanding is baseless and I will not pay this amount as it was because of your banks fault. In detail I tell you the whole picture which is as below.
Firstly, as per your statement Dt. Jan02, 2009 there was the outstanding of Rs. 9263.58 and this payment was sent to your bank vide Ch. No.314158 for Rs.9264, Dt.9-1-09 and this cheque was cleared from my bank Syndicate Bank, Gopi Nath Bazar, Delhi Cantt, New Delhi -10 on 12th Jan 09.
Secondly, I recd, your statement Dt. Feb02, 2009 with outstanding balance of Rs.10606.12 with due date as Feb19, 2009 against this outstanding I sent you the cheque no. 314159 for Rs. 10606.00 Dt.[protected], this cheque was cleared from my bank on 12th Feb.09 (as per the bank statement Attached).
Thirdly, I recd. Your statement Dt. Mar02, 2009 showing the balance outstanding as Rs. 11609.89 and with mark as to deposit this IMMEDIATE, when I had already deposited the balance amount as per your statement Dt. Feb02, 2009, then why this amount was showing outstanding and on the contrary you had also charged the late payment charges, interest and service charge.
Fourthly, I recd. Your statement Dt. Apr02, 2009 showing the balance amount as Rs. 1108.33 which includes interest and service charges again and also showing the receipt of Rs.10606.00 & received date as 7th March 09. But actually this cheque was cleared from my bank on 12th Feb 09.
Lastly, I am not able to understand why you had deposited this payment on 7th March 09, when it was actually cleared from my bank on 12th Feb 09, it is your banks fault and why should I face or bear for that. I am a Senior citizen and I am receiving Phone calls from your bank for this outstanding amount regularly, which is disturbing me a lot.
Why should I pay for your banks fault to not deposit this amount at a particular date?
I am your customer for so many years and now I feel very disgusting and bad about what all am happening with me.
Finally I request you to kindly waive off all the outstanding amount my above mentioned credit cards and send me a 0 (Zero) balance statement as soon as possible. Kindly look into this matter urgently. I hope for positive reply in this regard so that I may remain as your customer.
Waiting for an early reply.
Thanking you
Yours Faithfully,
Naresh C. Jain
3/4/29, Shastri Street,
Gopi Nath Bazar,
Delhi Cantt.
New Delhi – 110010.
The Nodal Officer,
ICICI Bank Ltd.,
5th Floor, Mohd. IIIyas Khan Estate,
Road No.1, Banjara Hills,
Hyderabad – 500034.
Sub. My Credit Card No. [protected] & [protected]
Dear Sir,
I Naresh C Jain, R/o- 3/4/29, Shastri Street, Gopi Nath Bazar, Delhi Cantt. New Delhi- 110010, is holding 2 credit cards of your bank vide nos. as [protected] & [protected]. As per your statement Dt. April 02, 2009 you are showing the outstanding as Rs. 1108.33. This outstanding is baseless and I will not pay this amount as it was because of your banks fault. In detail I tell you the whole picture which is as below.
Firstly, as per your statement Dt. Jan02, 2009 there was the outstanding of Rs. 9263.58 and this payment was sent to your bank vide Ch. No.314158 for Rs.9264, Dt.9-1-09 and this cheque was cleared from my bank Syndicate Bank, Gopi Nath Bazar, Delhi Cantt, New Delhi -10 on 12th Jan 09.
Secondly, I recd, your statement Dt. Feb02, 2009 with outstanding balance of Rs.10606.12 with due date as Feb19, 2009 against this outstanding I sent you the cheque no. 314159 for Rs. 10606.00 Dt.[protected], this cheque was cleared from my bank on 12th Feb.09 (as per the bank statement Attached).
Thirdly, I recd. Your statement Dt. Mar02, 2009 showing the balance outstanding as Rs. 11609.89 and with mark as to deposit this IMMEDIATE, when I had already deposited the balance amount as per your statement Dt. Feb02, 2009, then why this amount was showing outstanding and on the contrary you had also charged the late payment charges, interest and service charge.
Fourthly, I recd. Your statement Dt. Apr02, 2009 showing the balance amount as Rs. 1108.33 which includes interest and service charges again and also showing the receipt of Rs.10606.00 & received date as 7th March 09. But actually this cheque was cleared from my bank on 12th Feb 09.
Lastly, I am not able to understand why you had deposited this payment on 7th March 09, when it was actually cleared from my bank on 12th Feb 09, it is your banks fault and why should I face or bear for that. I am a Senior citizen and I am receiving Phone calls from your bank for this outstanding amount regularly, which is disturbing me a lot.
Why should I pay for your banks fault to not deposit this amount at a particular date?
I am your customer for so many years and now I feel very disgusting and bad about what all am happening with me.
Finally I request you to kindly waive off all the outstanding amount my above mentioned credit cards and send me a 0 (Zero) balance statement as soon as possible. Kindly look into this matter urgently. I hope for positive reply in this regard so that I may remain as your customer.
Waiting for an early reply.
Thanking you
Yours Faithfully,
Naresh C. Jain
3/4/29, Shastri Street,
Gopi Nath Bazar,
Delhi Cantt.
New Delhi – 110010.
hi sir... My acount is blocked after six month i 'm colling you tool free no.[protected] maximam times but no good risponce. so plz srart my banking.
my saving AC no is[protected]
mob. [protected]
my saving AC no is[protected]
mob. [protected]
respected sir, i am customer of icici bank. in bank my track record is very good. but icici bank sent me a credit card without filling application form (c/card nos is [protected]).icici bank given me 46480 bill o[censored]sag of case credit.but i never use any card for case credit.for this dues bank debit my all bank balace in my savings account.so pls revert back my bank balance.my complaint no is[protected].
pls do needfull me.
pls do needfull me.
muthu gold house — courier dellivery
we have one courier for 04.07.09 in puducheery to mumbai he is not deelivery for this time so kind acktion for this courier thank u sir Dear sir,
my credit card number [protected] true valu card. my limit is only 31, 000/ my present total salary is 13, 000/- could you increase the credit limit and cash limit. so that I can use more marketing.
secondly I did not received monthly statement in time. .
thirdly i want some loan against on my credit card atleast 30, 000/ only.. all previous loan account settled without any break. kindly consider my request .waiting your suitable reply
thanking you,
yours sincerely
p.d.gupta
3/114, prem nagar,
dayalbagh, agra
mob.no. [protected]
16/07/2009
my credit card number [protected] true valu card. my limit is only 31, 000/ my present total salary is 13, 000/- could you increase the credit limit and cash limit. so that I can use more marketing.
secondly I did not received monthly statement in time. .
thirdly i want some loan against on my credit card atleast 30, 000/ only.. all previous loan account settled without any break. kindly consider my request .waiting your suitable reply
thanking you,
yours sincerely
p.d.gupta
3/114, prem nagar,
dayalbagh, agra
mob.no. [protected]
16/07/2009
ICICI Bank Credit Card — CHEQUE ISSUED FROM ICICI BANK TO ICICI BANK CREDIT CARD NOT CLEARD AFTER SEVEN DAYS ALSO
SIRI ISSUED A CHEQUE THRO ICICI BANK TO ICICI BANK CREDIT CARD ON[protected] AFTER NOON BUT EVEN ON 17-07-09 ALSO IT HAS NOT BEEN CLEARED AND UPDATED. CHEQUE NO.350167 FOR RS.1700/= TO SHREE CREDIT BUREAU CHENNAI 600 083 THRO REP.SIVA KUMAR
BUT THE PUT RS.400/- AS LATE PAYMENT FEE
THIS TYPE OF IRRESPONCIBLE ACTION BY THIS BANK MADE ME TO CANCEL THIS CARD
Dear Mr. Nandgopal. R,
Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card and the cheque, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card and the cheque, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Mere pas Bank Of India ka ATM Card hai. Mai ICICI Bank ke ATM centre se paise nikalne ke ATM dala. Magar Paise nahi nikla aur mere account se 7000 Rs. balance me kam ho gaye. Mai Kya karu, sir ? Please, help me. aur paisa pane ke liye kya process hai mujhe bataye.
Hello Sir
My credit card no. is [protected] in name of Sachin Shah. My father found some late payment fees in my credit card statement of July for the month of June.My father was late only for 2-3 days for making payment for a very nominal amount of rs 275.
I am out of India since last 2 months and my father is not in a position to deposit cheque at drop box.I request you to make reversal entry for this late payemnt charges or else you can close my credit card which i was using since long and making very regular payments.
Hopeful for the best service.
Thank you,
Sachin Shah
My credit card no. is [protected] in name of Sachin Shah. My father found some late payment fees in my credit card statement of July for the month of June.My father was late only for 2-3 days for making payment for a very nominal amount of rs 275.
I am out of India since last 2 months and my father is not in a position to deposit cheque at drop box.I request you to make reversal entry for this late payemnt charges or else you can close my credit card which i was using since long and making very regular payments.
Hopeful for the best service.
Thank you,
Sachin Shah
yes...ill response...no care ...most lazzy persons are employed by ICICI BANK...same case ...so many customer compliants ...no corrective action plab from ICICI BANK.
Wrong Billing complaint No. SR[protected]
I, Sudhakar B. Kharat, my ICICI Credit Card No. [protected] on 25/07/09 during journey at Badlapur Road, Mumbai we are taken diesel from Shiv Petroleum Petrol Pump between 11:05 to 11:20 at night while at the time of given payment throgh my ICICI Credit card, Card swipe five time showing decline every times then we are given payment on friends SBI Debit card No.[protected].
I really shocked when i received the statement of ICICI Credit card No.[protected], as it showing payment of diesel five times (per transaction 1000/-) to bill Rs. 5124/- thenafter i had call to Shiv Petroleum Badlapur Road Mr. Pandey then he agree to card showing decline that is machine mistake not my.
I, requested to you please cancel or reverse the amount as i was not purchase anything throgh on my credit card at Shiv Petroleum.
I had faxes two times to ICICI bank abount my complaint Fax no. 6646 6683 dtd.22/08/09 & 24/08/09
I, Sudhakar B. Kharat, my ICICI Credit Card No. [protected] on 25/07/09 during journey at Badlapur Road, Mumbai we are taken diesel from Shiv Petroleum Petrol Pump between 11:05 to 11:20 at night while at the time of given payment throgh my ICICI Credit card, Card swipe five time showing decline every times then we are given payment on friends SBI Debit card No.[protected].
I really shocked when i received the statement of ICICI Credit card No.[protected], as it showing payment of diesel five times (per transaction 1000/-) to bill Rs. 5124/- thenafter i had call to Shiv Petroleum Badlapur Road Mr. Pandey then he agree to card showing decline that is machine mistake not my.
I, requested to you please cancel or reverse the amount as i was not purchase anything throgh on my credit card at Shiv Petroleum.
I had faxes two times to ICICI bank abount my complaint Fax no. 6646 6683 dtd.22/08/09 & 24/08/09
Wte/Icici/Ltr 0809 Dtd: 28 th Aug 2009
To
The Manager
Customer Care
Icici Bank Ltd
Cards Asset Servicing Team
@icicibank.com
SUB: Card No [protected]
I have been using the above card for 5 years and have been repaying promptly until this year January 2009.After this due to fall in business and related cash cycle problems I could not pay my dues promptly and this situation would definitely continue for atleast 1 more year for me.
I therefore informed your telecallers from Hyderabad office very regularly that I would be interested for a settlement as I am planning to organize funds from various outside sources.One of the collection agency M/s Global Credit Services T.nagar Chennai 600 017 approached us for
The settlement thru their staff Mr Kumar Ph [protected] who inturn used to visit me and discuss the settlement issue. On 16 th or 17 th he approached me with a proposal and seemed to call on Mr Anandan or Anand on ph no[protected] who claimed himself as one of the Managers of the settlement dept sitting at your Ambattur Office of Chennai . he spoke to me and informed me that he will take 1 or 2 days to take the approval for settlement.On 18 th Aug he called me again thru Mr Kumar of M/s Global Credit Services T.Nagar Ch17 and informed me that a 58 % waiver has been approved in 2 shots and that I need to pay only Rs 55, 200 (with the first instalment of rs 27, 600 by cheque current dated so as to scan the copy and send for the letter.
The said cheque no vide 713953 dated 20/8/09 of Indian Bank N.Usman Rd T.Nagar Chennai 17 for rs 27, 600 was issued by me and your receipt no T 0709 c 1050138 Branch Ambattur for the same was given to me.
The issued chequed was deposited and the amount has been cedited to my card account . But the settlement letter still has not reached me for me to pay the 2 nd instalment . My many efforts to call Mr Anandan Anand has been futile with a information by the person attending the call that he has gone for a months leave and they often cut the line .This has happened even when your counter staff Ms Meena at the seconf flr Ambattur office spoke from my phone to them . They cut the line and gave vague and rude replies . Even mr Kumar’s phone [protected] is ringing for many days and no response .
This is to bring to you urgent notice that your agents and managers are misrepresenting the bank and trying to mislead and joke with the clients on serious matters like settlement for their selfish motives .Request you to take this matter seriously and set right my settlement case immedeatly.
I can also present myself again at you Ambattur office for identification off your agent.
Awaiting your communication.
Regards
R.Mukundan-
Sai Raghuvir Apts C-1 3 rd flr Old 118 Habibullah Rd T.Nagar Chennai-600017
Ph: [protected]
To
The Manager
Customer Care
Icici Bank Ltd
Cards Asset Servicing Team
@icicibank.com
SUB: Card No [protected]
I have been using the above card for 5 years and have been repaying promptly until this year January 2009.After this due to fall in business and related cash cycle problems I could not pay my dues promptly and this situation would definitely continue for atleast 1 more year for me.
I therefore informed your telecallers from Hyderabad office very regularly that I would be interested for a settlement as I am planning to organize funds from various outside sources.One of the collection agency M/s Global Credit Services T.nagar Chennai 600 017 approached us for
The settlement thru their staff Mr Kumar Ph [protected] who inturn used to visit me and discuss the settlement issue. On 16 th or 17 th he approached me with a proposal and seemed to call on Mr Anandan or Anand on ph no[protected] who claimed himself as one of the Managers of the settlement dept sitting at your Ambattur Office of Chennai . he spoke to me and informed me that he will take 1 or 2 days to take the approval for settlement.On 18 th Aug he called me again thru Mr Kumar of M/s Global Credit Services T.Nagar Ch17 and informed me that a 58 % waiver has been approved in 2 shots and that I need to pay only Rs 55, 200 (with the first instalment of rs 27, 600 by cheque current dated so as to scan the copy and send for the letter.
The said cheque no vide 713953 dated 20/8/09 of Indian Bank N.Usman Rd T.Nagar Chennai 17 for rs 27, 600 was issued by me and your receipt no T 0709 c 1050138 Branch Ambattur for the same was given to me.
The issued chequed was deposited and the amount has been cedited to my card account . But the settlement letter still has not reached me for me to pay the 2 nd instalment . My many efforts to call Mr Anandan Anand has been futile with a information by the person attending the call that he has gone for a months leave and they often cut the line .This has happened even when your counter staff Ms Meena at the seconf flr Ambattur office spoke from my phone to them . They cut the line and gave vague and rude replies . Even mr Kumar’s phone [protected] is ringing for many days and no response .
This is to bring to you urgent notice that your agents and managers are misrepresenting the bank and trying to mislead and joke with the clients on serious matters like settlement for their selfish motives .Request you to take this matter seriously and set right my settlement case immedeatly.
I can also present myself again at you Ambattur office for identification off your agent.
Awaiting your communication.
Regards
R.Mukundan-
Sai Raghuvir Apts C-1 3 rd flr Old 118 Habibullah Rd T.Nagar Chennai-600017
Ph: [protected]
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