Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Jan 2, 2026
Complaints 23755
Resolved
14271
Unresolved
9484
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 1037

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ramakrishna koppula
from Mumbai, Maharashtra
Mar 26, 2011
Resolved
Report
Copy
Resolved

Address: Bangalore, Karnataka

hi,
I am using icici internet banking, but i have encountered an issue i.e suddenly my user id was disabled and i have lost my transaction password, please help me on this issue, i am getting frustration please help me as soon as possible...........



Thanks

Ramakrishna
Aug 13, 2020
Complaint marked as Resolved 
Hi Ramakrishna,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1448556" in the subject line.

Regards,
ICICI Bank Customer Service Team.
hi,
I am using icici internet banking, but i have encountered an issue i.e suddenly my user id was disabled and i have lost my transaction password, please help me on this issue.
a/c no[protected]
debit card no - [protected]

Thanks,

Kunjumol Thomas
hi,
I am using icici internet banking, but i have encountered an issue i.e suddenly my user id was disabled and i have lost my transaction password, please help me on this issue.
Even i m facing the same issue.
Suddenly it is showing the error User ID Disabled. Please help me in resolving this issue.
I am using Internet banking my user id is disable pl my my active my user id pl help me on this issue.
Ac no.[protected]

Mobile#[protected]

debitcard#[protected]

userid disabled - Comment #1461456 - Image #0
I am using icici internet banking, but i have encountered an issue i.e suddenly my user id was disabled and i have lost my transaction password, please help me on this issue
Hi,
my name is Padmanabhuni N V S Vivek with account number[protected].My internet banking user id became inactive.Now i want to make it active.For that, please help me, it is urgent for me, please understand the situation.

userid disabled - Comment #1604067 - Image #0
Helpful
Found this helpful?
7 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    manjeet awal
    from Jabalpur, Madhya Pradesh
    Mar 26, 2011
    Resolved
    Report
    Copy
    Resolved

    Address: Indore, Madhya Pradesh

    on co-operation of ICICI bank to settle my credit card no [protected].
    ...
    From:
    manjeet awal <[protected]@yahoo.co.in>
    ...
    View Contact
    CC To: [protected]@rbi.org.in
    Cc: [protected]@rbi.org.in
    Sir,I have ICICI bank cr card since 04 years & made regular payments till Jan 2010.Due to my job lost in July 2008 on medical ground , I could not make payment after Jan 2010.My due amt was Rs 40000 on Jan 2010.Bank stretch due amount to Rs 60000 on march 2011.Bank has only one aim to prolong time & raise my due amount.My card credit limit is Rs 39000.At present I am doing tution work to grow my family.Inspite of having very less income I am trying to settle my card dues & send total 03 mails to customer care ICICI bank in different months.I also had meeting with bank manager Mr Lokendra Lakhani in ICICI bank Malav pariser branch on Feb 2010,on Aug 2010 & on 15 March 2011 & request him to settle my card dues to give me reasonable offer to pay dues in 10 installments.After repeatative request,bank give me offer to pay Rs 32000 in 02 installments.Mean while bank collection agent daily pressurise me illegaly to accept this offer.This un justified non co-operation indicates that ,bank only want to stretch my due amount.Bank has no importance for customer who is standing in front of him since 15 months.Kindly note my past mails.rom: manjeet awal ([protected]@yahoo.co.in)

    Date: Wednesday, March 23, 2011 05:16 AM

    To: kamath.[protected]@icicibank.com (kamath.[protected]@icicibank.com)

    Cc: [protected]@icicibank.com ([protected]@icicibank.com)

    Subject: Fw: ICICI Bank Limited



    Sir,I am eagerly waiting your possitive response.Local icici bank collection agent treated me in unjustified manner & make illegal pressure to me.Although I am trying for settlement since one year.Now I am totally in deep tense now,my only hope is with you.

    ----- Forwarded Message ----
    From: Rinku Gupta <senior.[protected]@icicibank.com>
    To: manjeet awal <[protected]@yahoo.co.in>
    Sent: Sat, 19 March, 2011 2:51:27 PM
    Subject: RE:'ICICICARE=[protected]' ICICI Bank Limited

    Dear Mr Awal,

    We refer to your appended e-mail of March 18, 2011 addressed to Mr K. V. Kamath which has been forwarded to the undersigned for due analysis and redressal.

    We are looking into your query and we will update you with the status on or before March 23, 2011.

    Looking forward for your co-operation.


    Sincerely,

    Rinku Gupta
    Manager-Senior Management Desk


    -----Original Message-----
    From: manjeet awal ([protected]@yahoo.co.in)
    Date: Friday, March 18, 2011 08:06 AM
    To: kamath.[protected]@icicibank.com (kamath.[protected]@icicibank.com)
    Cc: [protected]@icicibank.com ([protected]@icicibank.com)
    Subject: My cr card settlement


    ...
    From:
    To:

    Sir,My cr card no is [protected].I had lost my job 03 years back due to medical ground. I have no money to pay my dues for my cr card.Again I am requesting you to settle my dues.I am trying to settle the dues of my card past 1.5 years.For that total 5 mails to you & also visited to Indore malwa parisar office & meeting thrice with Mr Lokendra Lakhani in past year.I have only RS 20000 ( taking from high interest for settlement ).Pl mail me settlement letter as early as possible.Because due to huge financial crises ,at any time ,my life will no more.
    Regards
    ----- Forwarded Message ----
    From: manjeet awal <[protected]@yahoo.co.in>
    To: kamath.[protected]@icicibank.com
    Cc: [protected]@icicibank.com
    Sent: Thu, 24 March, 2011 3:44:57 PM
    Subject: Fw: 'ICICICARE=[protected]' ICICI Bank Limited

    Sir,Your non co-operative beheaviour stunned me.A person standing in front of you, since 18 months,to settle dues,has no importance to you.Now it is clear that you need not want to settle my cr card dues.Your aim is to only shoot up my dues in future.In 15 month dues shoot up from Rs 40000 to Rs 60000 as per you. I am not in position to pay Rs 32000 in 02 installments.I may try to pay Rs 30000 in 04 installments or Rs 24000 in one shot.Now it is up to you ,whether you need money or not.I am not similar to other 90% cr card due holders, those change there addresses. Regards.Fw: For settelment of cr card no:[protected]
    ...
    From:
    manjeet awal <[protected]@yahoo.co.in>
    ...
    View Contact
    To: cusomer.[protected]@icicibank.com
    Cc: [protected]@icicibank.com
    Sir, You don't need money to settle my card.Again I am requesting you to send me Yr offer.

    ----- Forwarded Message ----
    From: manjeet awal <[protected]@yahoo.co.in>
    To: [protected]@icicibank.com
    Cc: cusomer.[protected]@icicibank.com
    Sent: Thu, 2 September, 2010 11:29:39 AM
    Subject: Fw: For settelment of cr card no:[protected]



    ----- Forwarded Message ----
    From: manjeet awal <[protected]@yahoo.co.in>
    To: cusomer.[protected]@icicibank.in
    Sent: Wed, 1 September, 2010 3:07:23 PM
    Subject: Fw: For settelment of cr card no:[protected]



    ----- Forwarded Message ----
    From: manjeet awal <[protected]@yahoo.co.in>
    To: customer.[protected]@icicibank.in
    Sent: Wed, 1 September, 2010 3:02:43 PM
    Subject: For settelment of cr card no:[protected]

    Sir, I am not in position to pay my dues,due to 25 years old job lost in July 2008 due to medical ground.So pl settle my dues.Cr limit 39000.
    Aug 13, 2020
    Complaint marked as Resolved 
    Hi Manjeet,

    We understand that our official had spoken to you and provided redressal to your concerns.

    Regards,
    ICICI Bank Customer Service Team.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      annuds
      from Satrikh, Uttar Pradesh
      Mar 25, 2011
      Resolved
      Report
      Copy
      Resolved

      ESCALATION

      Address: Thane, Maharashtra

      TO: MANAGER

      ICICI Bank – Credit Card Division



      FROM: PRAVEEN DSOUZA

      CREDIT CARD NO:[protected]

      PHONE: +91 [protected] / +91 [protected]



      Dear Sir/Madam,

      This is to inform you that I have made the payment of Rs. 29000/- on 30th October 2008, at ICICI Bank RPG Tower, Opp. Kohinoor Hotel, J.B. Nagar,...
      +1 photos
      Helpful
      1 other people found this review helpful
      1 found this helpful
      2 Comments
      Report
      Copy
      T
      tipurmadan
      from New Delhi, Delhi
      Mar 25, 2011
      Resolved
      Report
      Copy
      Resolved

      Address: Rohtak, Haryana

      ICICI Money2INDIA has an offer going on where you transfer more than some amount of dollars to INDIA then you will get Calling card to INDIA for 10 days.
      I transferred (1100 Dollars) more than required amount , i dint get any card after some days, then i called their customer care number [protected], they asked me to write the mail regarding this to the email id [protected]@icicibank.com. I mailed at the same address , i got the following response from them :-

      Dear Mr. Madan,

      Greetings from ICICI Bank.

      Thank you for providing details.

      You will get e-mailers with a link to redeem the Calling Card with in 15 working days from the date when the funds has credited to the beneficiary account.

      Your funds against tracking ID M2A06866902 has been successfully sent to beneficiary bank account on March 04, 2011. Hence, we request you to wait for 15 working days from the mentioned date.

      In case you do not receive any mailer from our end within the stipulated time period, we request you to write to us at [protected]@icicibank.com.

      Sincerely,

      Madiha Momin.
      Customer Service Officer
      ICICI Bank Limited

      Inform us if your contact details have changed.

      As said in the mail that i will get card within 15 days , that means around19 march but today is 25th march and still i dint get any card. I sent them reminder on this mail on 20 march ,22 march and final reminder mail with warning that i will post complaint if not responded on 23 rd march, but still i dint get any response.

      They are making people fool and trying to increase their business by false means, i am transferring funds through other sites also but as they was giving the offer i transferred using ICICI m2 india site, but that offer was not provided. i transferred the money 2 times 1100 dollars

      So i will suggest not to transfer the funds by ICICI Money2INDIA as they are using false means

      Regards
      Tipur Madan
      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi, Y

      ou have executed transaction M2A06866902 on 28 Feb 2011. Detailed information regarding the offer has been sent to your Money2India registered email id. We regret any inconvenience.

      Regards,
      ICICI Bank Customer Service Team.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vishal.ag
        from Hyderabad, Telangana
        Mar 24, 2011
        Resolved
        Report
        Copy
        Resolved

        Account Closure request pending from 2 Months

        Address: Hyderabad, Andhra Pradesh

        Dear Sir,
        This is in reference of poor response received from the Customer Care and from the ICICI direct persons for not closing the account closure request from last 2 months and getting delayed without any proper reasons of delay.

        The brief details :

        on 5-Feb a written request is placed in the ICICI direct, Madhapur office for closing the Trading account, and after periodic intervals on my tracking...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        S
        saumyarup
        from Kolkata, West Bengal
        Mar 24, 2011
        Resolved
        Report
        Copy
        Resolved

        Address: North 24 Parganas, West Bengal

        I have a credit card of ICICI Bank, which had been converted to an EMI account (No. [protected]) to clear the dues. The EMI mode selected was for 12 months starting from January, 2010 to December, 2010 and the EMI amount was Rs. 2161.00.

        I had started paying EMI's from January, 2010 and payed Rs.2200.00 every month till December, 2010. Now the bank is claiming that I have not payed some EMI's and in one month the payment was Rs. 220.00 as per banks record. I have all the receipts of the payments I have made, and I had visited ICICI Bank Sarat Bose Road Branch as they had requested me, with all the receipts. Still the problem has not been sorted out and still they are disturbing me to pay the same.

        Please help me to get out of this...

        P.S. I can provide all the documents if required.
        Aug 13, 2020
        Complaint marked as Resolved 
        Despite of settling my credit card account [protected] for Rs. 32000 and collecting the complete payment in 4 installments and even after issuing a settlement letter,Rs. 21000 was blocked from my account & I have been regularly receving calls from ICICI bank to pay my outstanding dues.
        Even after filling online complaints and talking to customer care on numerous occasions no action has been taken and finally I was told that the settlement letter number SR[protected] can't be located on their system.
        Please advise how can I stop this harassment from ICICI even after making a complete payment of the settlement amount.

        Thanks
        Hi,

        We are sorry to hear about your experience.We have made a note of your account number.We'll contact you and work to address your issue at the earliest.

        Regards,
        ICICI Bank Customer Service Team.
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          ramez42
          from Ernakulam, Kerala
          Mar 23, 2011
          Resolved
          Report
          Copy
          Resolved

          sir ,
          i am kalimuthu.R, from alankulam (tirunelveli district) tamilnadu, i got a sms from icici, that the ATM CARD and cheque book, were despatched from their office on 15.03.2011, but still now i dont received that mentioned documents please quickly deliver that item, my address, R.KALIMUTHU , 10/66, JL SHOOL NEAR,anna nagar alankulam-627851, my mobile number is [protected],
          thanking you,
          yours faithfully,
          R.KALIMUTHU
          Aug 13, 2020
          Complaint marked as Resolved 
          Hi,

          We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

          Regards,
          ICICI Bank Customer Service Team.
          sir,
          i are here with Request you, we are from SOFAC SYSTEMS from Trimulgherry (Hyderabad, Andhrapradesh) i got a sms from icici, that the cheque book, were despatched from their office on 06.04.2011, but still now i dont received that mentioned document please quickly deliver that item,
          my address,
          SOFAC SYSTEMS, Plot-no-100/2, H:no-4, SP Colony, Trimulgherry, Road no-1, Secunderabad, Opp line of DECCAN GRAMINA BANK-500015
          thanking you,
          yours faithfully,
          SP.Haribabu
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            nkalyan
            from Hyderabad, Telangana
            Mar 23, 2011
            Resolved
            Report
            Copy
            Resolved

            Address: Hyderabad, Andhra Pradesh

            Sir,

            i'm using ICICI credit card my number ends with xxxxxxxxx1000. when i gave a check for clearing the dues the collection agent told is fund available or not i said please processes this if not take action . after a while the same agent came to my home and said senior people want to talk to you and said that you account balance in the given bank account is x money there is no balance how is this possible I SAID I SUPPOSE TO GET MONEY TODAY EOD MEAN WHILE IF THIS REACHED THE BANK THE MONEY WILL CLEAR MY INTENTION. BUT. i was shocked to hear how come other people can see my account details without permission . is this legal or illegal i want justice for this.

            please advise
            Aug 13, 2020
            Complaint marked as Resolved 
            Hi,

            We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1431903" in the subject line.

            Regards,
            ICICI Bank Customer Service Team.
            I have mailed the details as said to [protected]@icicibank.com with subject line as "1431903" i need explanation and justice for this.
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              manoj_complaint
              from Delhi, Delhi
              Mar 23, 2011
              Resolved
              Report
              Copy
              Resolved

              Address: East Delhi, Delhi

              Sir..
              I was working with ICICI bank since Feb,2007.
              I got an accident in 2008(legamnet still fractured).
              Even than, i worked hard & i was rated 1 for the year 2010.
              my profile has been upgraded.
              On next day, i was about to get bonus of about 80000/-
              but after working hour i was forced to resign without any notice & forced to relieve instantaneously.
              I had an employee loan of Rs 388000/- out of which i paid 200000 instantaneously+ pf ....but now i can't pay
              -as 'cse of legament fracture i can't go for marketing job
              -rest are asking why i resigned?
              -collection department is harrassing me....
              ???? please tell me ....can i complaint about my employer..as it make me stranded at the time when i crossed my age 30 for further job hunting & in the handicapped situation??????????????
              please help me?????

              manoj k gupta
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                beedusudhakar
                from Coimbatore, Tamil Nadu
                Mar 22, 2011
                Report
                Copy

                Address: Karnataka

                Dear Sir,
                ICICI Bank Card No.[protected]
                E-mail address: [protected]@gmail.com

                I am an holder of a credit card of ICICI Bank for over a decade. I also am holding quite a few credit cards of other banks. i pride myself in paying my dues on time and in full. But of late i find that i have not been receiving the statements from ICICI Bank. On enquiry i am told that the statements have been returned to the bank. This has resulted in my making the payment a day or two late and that too after calling the customer care to find out the due date. My e-mail address has also not been updated despite my several calls. This has resulted in the bank imposing interest month after month. I request you to please waive the amount as the entire balance due is only interest as i have already paid for the purchases. Since i had this problem even earlier, i had stopped using this card but my last purchase using this card was done inadvertantly which now i regret and has put me in a spot of bother. i request you to kindly waive this amount and you can even cancel this card.

                Thank you,

                yours faithfully,
                Beedu Sudhakar Rao
                Hi Beedu,

                We are sorry to hear about your experience.We have made note of your email id.We'll contact you and work to address your issue at the earliest.

                Regards,
                ICICI Bank Customer Service Team.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  joyce.sukul
                  from Bengaluru, Karnataka
                  Mar 21, 2011
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Karnataka

                  Dear Si,

                  I had received a letter dated 5/2/11 from ICICI Credit Card section mentioning that they would adjust the total outstanding amount of Rs.43113.65 from my bank account if payment if not made within 7 days of receipt of the letter. On 17/2/11, I called up their collection department who came to my resi and collected Rs.25,000/- towards adjustment of the above amount and that the balance amount he would again collect on the weekend. However, on checking with the bank, I was informed that the full amount of Rs.43113.65 was removed from my bank account by the credit card dept on 15/2/11. I then got in touch with their customer care and after several calls, agreed to refund the amount of Rs.25000 but after deduction of late fee and hence, on 20/2/11 redeposited Rs.23051 into my account. I am now getting statement from the credit card mentioning that they have posted my statement to me. The said card no. [protected] had expired on 11/09 and the bank refused to issue me a card and I have been making payment against the loan amount till Feb 11, when the entire debt was cleared. I fail to understand how I owe the bank any further amount and how can they generate a statement firstly for a dead card which was totally cleared by me on 15/2/11. I keep calling customer care and am not given a satisfactory reply. I am holding their letter confirming that they would be using banker's lien on my s/baccount, copy of the bank slip wherein they have claimed the entire amount as well as the refund of the additional amount of Rs.22051 against the original amount of Rs.25000/-
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Hi,

                  We are sorry to hear about your experience.We have made note of your credit card number.We'll contact you and work to address your issue at the earliest.

                  Regards,
                  ICICI Bank Customer Service Team.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    krishnamm69
                    from Bangalore, Karnataka
                    Mar 20, 2011
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Bangalore, Karnataka

                    Hi

                    Please Help me I am in deep trouble
                    I purchased a new swift ZXI car and got it financed from ICICI bank.
                    Total loan Amount: 4,44000
                    Total EMIs Paid 12 of 10250.
                    ICICI has seized the car and telling me to pay 5 lacks more to get the car back.

                    I am very frustrated because of the behavior of your agency guys ... I am not a murderer or I have not even slapped any one in my life… and your recovery guys slapped me just because I refused to hand over the keys to your and they snatched my cell phone so that I cannot call anyone as advised by his manager or the person working in your Bommanahalli branch… Is this legal... and I committed a biggest mistake of my life that I took loan from ICICI BANK... Which I regret for my whole life time for the slap’s they gave me. I am so much frustrated that is it a mistake that one should slap me just because I have not made payments.
                    I can go to police station my father and my family has some respect... and I don’t have time to deal and lower my standards... I will do what I know the best I am opening a web site called CHEATED by ICICI BANK.COM.
                    Long story short.. I have been dealing with banks and they always give me a option to make interest only payments when you are not able to make full payments...*** This is also a directive of Indian loan and lending law and a RBI Directive ***
                    I missed my payments and I made a cheque payment. the cheque cleared my bank and this was not reflecting in my loan repayment statement then I made next payment thru the same citi bank account and even this payment as extracted from my bank and was not reflecting in my bank statement . I raised service request to find out whapped. I have given the requested documents 20 times to each collection agent who used to come to collect the payment .I have spoke to all the managers in ICICI bank Bommanahalli branch.. on 4 th of this month I received a call from one of the managers to close the loan of at 3, 20, 000 .. deducting the interest rate and the two payment inclusive of every charges .. for with I agreed and said that I will make the payment by the 25th of this month .. evry thing was fine until one day ICICI Bank Hired Gooons came and slapped me in the middle of the road in front of my aunty and uncle and their daughter and took the car by force …. I was devastated and heart broken I don’t know wat I I should do .. I might be wrong in first part when I had missed my payments and after that still I made 2 payments and when those payments were not reflecting . I have tried all the efforts to resolve this issue. I have visited the branch 30 times and spoken to call center multiple times .. and then I got frustrated and stopped following it up .. and every month new collection guys is to come to collect the payment and hand over the documents to him and the same story continues until one day you seize my car without any notice or a letter .. People wanted me to sign some document by force for which I refused .. Because they were not showing me what document it was and also for which I got slapped again.
                    I HAVE LOST MY SELF RESPECT IF I KILL MY SELF ONLY ICICI BANK AND THE AGENCY GUYS WILL BE RESPONSIBLE and I AM SENDING THIS EMAIL TO ALL THE MEDIA AVAIL ABLE NDTV, TIMES NOW, AAJ TAK, ETV AND TV9 .. IAM GOING TO PRESS CLUB OF INDIA IN CUBBON PARK AND WIL DISTRIBUTE THE PRINTED COPIES OF THIS EMAIL….. On Wednesday 9 AM … I do have all the copies of my loan statement and every the telephonic conversations’. Happened...
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    CAR LOAN — illegal working

                    i am customer of icici,having taxi car loan account no.lajaioooo8284598,in april 2009 my father died,and at the same time the same vehicle took accident ,due to whiich i was unable to deposit the instalment amount.in june 22, i deposit rs.13000 in this account.on 27 july i fill bank slip written corroct emi but write wrong account no. and again deposit rs.13000 ,but it go in wrong account,on 5 august rs 7965 clear through ecs.after this on 13 august icici bank illegaly repossesed my vehicle , without giving me any nottice. according tohigh court it is illegal to repossesed the vehicle in this manner...help me purushottam khandelwal

                    CAR OVER DRAFT LOAN — SEIZED MY CAR

                    I GOT A OVER DRAFT CAR LOAN OF RS.1,60,000 DURING FEB 2007 AND PAID THE DUE AND INTEREST TILL NOV 2010 AND I HAVE 3 MONTHS DUE THE RECOVERY GUNDAS TAKEN MY CAR BY THREATENING ME TO THE YARD AND NOW THEY ARE ASKING FOR 1,39,000 TO BE PAID WITHOUT ANY INTIMATION THEY TAKEN MY CAR THEY HAVE SEND ONLY LETTERS TO MY OLD ADDRESS
                    Hi

                    Please Help me I am in deep trouble


                    I purchased a new swift ZXI car and got it financed from ICICI bank.

                    Total loan Amount: 4,44000
                    Total EMIs Paid 12 of 10250.
                    ICICI has seized the car and telling me to pay 5 lacks more to get the car back .

                    Please help …

                    There are lot of issue and it’s a mistake by ICICI please call me to discuss the issue


                    [protected]
                    Hi,

                    We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

                    Regards,
                    ICICI Bank Customer Service Team.
                    I am very frustrated because of the behavior of your agency guys ... I am not a murderer or I have not even slapped any one in my life… and your recovery guys slapped me just because I refused to hand over the keys to your and they snatched my cell phone so that I cannot call anyone as advised by his manager or the person working in your Bommanahalli branch… Is this legal... and I committed a biggest mistake of my life that I took loan from ICICI BANK... Which I regret for my whole life time for the slap’s they gave me. I am so much frustrated that is it a mistake that one should slap me just because I have not made payments.
                    I can go to police station my father and my family has some respect... and I don’t have time to deal and lower my standards... I will do what I know the best I am opening a web site called CHEATED by ICICI BANK.COM.
                    Long story short.. I have been dealing with banks and they always give me a option to make interest only payments when you are not able to make full payments...*** This is also a directive of Indian loan and lending law and a RBI Directive ***
                    I missed my payments and I made a cheque payment. the cheque cleared my bank and this was not reflecting in my loan repayment statement then I made next payment thru the same citi bank account and even this payment as extracted from my bank and was not reflecting in my bank statement . I raised service request to find out whapped. I have given the requested documents 20 times to each collection agent who used to come to collect the payment .I have spoke to all the managers in ICICI bank Bommanahalli branch.. on 4 th of this month I received a call from one of the managers to close the loan of at 3, 20, 000 .. deducting the interest rate and the two payment inclusive of every charges .. for with I agreed and said that I will make the payment by the 25th of this month .. evry thing was fine until one day ICICI Bank Hired Gooons came and slapped me in the middle of the road in front of my aunty and uncle and their daughter and took the car by force …. I was devastated and heart broken I don’t know wat I I should do .. I might be wrong in first part when I had missed my payments and after that still I made 2 payments and when those payments were not reflecting . I have tried all the efforts to resolve this issue. I have visited the branch 30 times and spoken to call center multiple times .. and then I got frustrated and stopped following it up .. and every month new collection guys is to come to collect the payment and hand over the documents to him and the same story continues until one day you seize my car without any notice or a letter .. People wanted me to sign some document by force for which I refused .. Because they were not showing me what document it was and also for which I got slapped again.
                    I HAVE LOST MY SELF RESPECT IF I KILL MY SELF ONLY ICICI BANK AND THE AGENCY GUYS WILL BE RESPONSIBLE and I AM SENDING THIS EMAIL TO ALL THE MEDIA AVAIL ABLE NDTV, TIMES NOW, AAJ TAK, ETV AND TV9 .. IAM GOING TO PRESS CLUB OF INDIA IN CUBBON PARK AND WIL DISTRIBUTE THE PRINTED COPIES OF THIS EMAIL….. On Wednesday 9 AM … I do have all the copies of my loan statement and every the telephonic conversations’. Happened...
                    NO One called !!!
                    Helpful
                    Found this helpful?
                    6 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      soumik ghosh
                      from Hyderabad, Andhra Pradesh
                      Mar 20, 2011
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Andhra Pradesh

                      Dear Sir / Madam,

                      I have recharged my vodafone mobile through ICICI bank site ”prepaid recharge” of RS 60.00 to get the balance in main account. But after recharge it has not shown any balance & I call to customer care of vodafone they told that it has recharged on a special offer of 30p/min. I told them to convert this amount to main balance but vodafone executive told that they are helpless. During recharge the ICICI has also not mentioned the offer, they just mentioned the rs 60.00 as the minimum balance for recharge.

                      Kindly look into the matter and do the needful

                      Regards

                      Soumik, [protected] begin_of_the_skype_highlighting [protected]
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Hi Soumik,

                      We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

                      Regards,
                      ICICI Bank Customer Service Team.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pivaturi
                        from Chennai, Tamil Nadu
                        Mar 19, 2011
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Bangalore, Karnataka

                        I have been requesting for an internet banking password reset for a long time now. But it has not been successful so far. I have wasted a lot of time due to an inefficient bank and its silly rules/ policies. I have been so frustrated that I wont recommend ICICI Bank to anyone.

                        I recently went to the ICICI BSK branch and asked for my internet password to be reset. The banker informed me that I could do it online through my mobile. I informed him that I had to change my mobile number as it had changed. I placed a mobile number update request with him, but the banker did not tell me that I could not change my internet password for the next 15 days after updating my mobile number. I found it out the hard way when I tried to reset it online. When I placed a request to send the password through mail on 9th March 2011, I was told that the password would be received within 7 business days. It is 20th March today and the password has not yet arrived. I called the customer care and they gave a lame excuse that the courier service could not find me at the address. I have been home all the time as I am on vacation and during this time no courier came home. It only reflects how lame the excuse is on ICICI or the courier's part. I even tried calling the Express Zone courier in the last few days to avoid this issue, but they have not been picking up calls. ICICI has wasted my time and God knows how many other people's time just to reset an internet password. The banking experience has been pathetic with them and their Customer service sucks!


                        This is not the first time I have experienced this. The first time I requested for an internet password, the password did not come to my home and was returned by the courier service. The ICICI Banker in Banashankari (Deepthi) suggested that I authorise the bank and get the password at the BSK branch as it wont be returned. She also suggested that I move the account from M.G. Road branch to BSK so that it can be handled better. I did that on her advise. Few days later, I received the password, and when I tried logging in with it, I encountered an error. When I called the Customer Care, they said that as my account was transferred to BSK branch the internet password woudl have to be generated new again, and only by visiting the branch. How on earth can the internet password be linked to my account location?

                        Their approach to security with regards to internet passwords is flawed and their customer service just dishes out lame excuses. They even tried to close my request even when I told them that the request was not fulfilled. This kind of service is really not acceptable and wastes time.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Totally agree with you. I had a similar experience. ICICI is the worst bank ever.
                        Hi,

                        Is there any particular complaint that you have against our services? Please email them to us along with your contact details at [protected]@icicibank.com and we will get back to you at the earliest to resolve the matter at hand. Kindly refer "1425862" in the subject line.

                        Regards,
                        ICICI Bank Customer Service Team.
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          amitkhare123
                          Mar 18, 2011
                          Resolved
                          Report
                          Copy
                          Resolved

                          My HomeLoan account number is NHNOD[protected].
                          I took 33lac from ICICI bank in Dec 2009 for 240 months, and have been paying the EMI regularly, but abruptly the tenure has been extended to 444 months, that too without any prior notice. The 11% interest they are charging is much higher that the market standards. I am also not sure how they are calculating the principle and interest component, out of 30k from the EMI only 600 INR is deducted from the principle and there is only very marginal increase in this deduction over the next 37 YEARS!!!!!
                          Please help me.
                          AmitKhare
                          [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          This is a common grievance with all ICICI customers. The bank's policy is to squeeze customers. All o[censored]s will agree that interest rates are going up. Bank is an institution and customers are individuals. How can the Bank expect customers to continue to pay their EMIs even after 10 years / 15 years of retirement ? One can also see more than 50% of the complaints about home loans belong to ICICI. It is high time that RBI step in and instruct the bank to follow customer oriented approach.
                          The response by ICICI Customer Service Team is "We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest. ". Ultimately, they will come back to you and say please either increase your EMI amount (by producing lot of documents to prove that you have the capacity to pay the increased amount) or you make some part payment. If this can be done why we should take loan from bank ?
                          Hi Amit,

                          We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

                          Regards,
                          ICICI Bank Customer Service Team.
                          ICICI contacted my today, and asked my email id telling me they will respond there.
                          I am not too hopefull either that this will do any good to me.
                          They want the issue to be moved out of this forum. They will not give you any solution other than what I have quoted above.
                          Helpful
                          Found this helpful?
                          5 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            amitnanda67
                            from Gurgaon, Haryana
                            Mar 17, 2011
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Gurgaon, Haryana

                            This is on my Wife behalf :

                            She was using ICICI bank credit card in Hydrabad in 2007. She is very fedup now with their services and charges.

                            Issue date : 02/2007 and expire date : 02/2011.

                            Card Number : [protected]

                            Card Holder Name - Minakshi Arora

                            She spoke to custmer care so many times but still They were not providing credit card statement and they are putting interests and late fee again and again on her card. I don't know why they are not giving intimation to customer. one day one wrong transaction was done in her card, and she spoke to customer care again and again to reverse that amount, but they were not listening and not reveresed the amount 400. then She told them she will never use their card. and she faxed them the same detail to reverse the amount and close the card. They didin't closed the card and putting interest on it. Now that amount is around 14K and they have putted her name in CIBIL list. Now we are suffering because of ICICI bank credit card. This is my very bad experience with ICICI bank. will never use their card in future or will suggest others also to do the same.

                            Dear sir

                            Request you to please do the needfull and check her name in CIBIL and try to remove. This is my humble request to you please take any action on it.

                            Thanks
                            Amit Nanda
                            [protected].

                            Card Number : [protected] - MINAKSHI ARORA
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Sir,
                            I was alloted a credit card by icici bank in the 2005...every thing went fine for approx 2 years but the high interest rate (5-6%)p.m. and unusual fines on the withdrawn amount forced me to opt for an amicable settlement.The person who used to collect money from me offered me a two shot payment option and Rs 55000 was fixed as the settlement amount.Sir,I do not have any inkling regarding a so called settlement letter from the bank.I paid Rs 25000 as first installement on 27/02/2007.By and by I came to know that i should demand a settlement letter.So when the next time the collector came to collect the 2nd installement (Full and Final) I insisted on the settlement letter.He assured me by writing on the 2nd cash receipt "Full and Final & due settlement letter",this was enough proof for me to show to the bank if need be.I was taken aback when suddenly on the 15th of Nov 2010 I received a call that an amount was due on my credit card.I am a housewife looking after my mother-in-law who is 98 yrs and I just cant take this kind of harassment.Please help me out. I can send you the copies of the cash receipts.Thanks..Sangita Agarwal
                            Hi Sangita,

                            We are sorry to hear about all the grievances you have for our banking services. We would like to take this opportunity to resolve all the complaints you have. Please email us your contact details at [protected]@icicibank.com and we will get back to you at the earliest to make sure the necessary action is taken. Kindly refer "882712" in the subject line.

                            Regards,
                            ICICI Bank Customer Service Team.

                            ICICI Bank — Wrong transactions and interests on my Credit Card

                            I was using ICICI bank credit card in Hydrabad. I am very much fedup with their services.
                            Issue date : 02/2007 and expire date : 02/2011.
                            Card Number : [protected]
                            Holder Name - Minakshi Arora

                            I spoke to custmer care so many times but still I haven't got my credit card statement and tey are putting interest again and again with late fee. I don't know why they are not giving intimation to customer. one day one wrong transaction was done in my card, and I spoke to customer care again and again to reverse that amount, but they were not listening and not reveresed the amount 400. then I told them I'll never use your card. and I faxed them the same detail to reverse the amount and close my card. They didin't closed and putting interest on it. Now that amount is around 14K and they have putted my name in CIBIL list. Now I am suffering because of ICICI bank credit card. This is my very bad experience with ICICI bank. I'll never use their card in future or I'll never suggest others to do the same.

                            Thanks
                            Minakshi Arora.
                            Yes, I agree. Please do the needfull.
                            My ATM Card is not activated till now.Please arrange to activate it.
                            A/C No.-[protected], Branch code-655
                            Card No.- [protected]
                            Hi,

                            We are sorry to hear about your experience.We have made note of your credit card number.We'll contact you and work to address your issue at the earliest.

                            Regards,
                            ICICI Bank Customer Service Team.
                            Hi ICICI Bank,

                            Today I mailed to "[protected]@icicibank.com" and CEO Mr Kamath and Chanda Kochhar.

                            This is on behalf of my wife:

                            "This is Minakshi Arora. I was using ICICI bank credit card, when I was in Hyderabad.
                            Card Number - [protected], Issue Date - 02/2007 and Expiry Date - 02/2011

                            I have complete statement details with me from Oct-2007 to till date. It says I should pay 600 + 400 INR for settlement and closing this credit card. I called so many times to customer care for closing the account but again and again they were trying to befool us and I told them why are you doing autodebiting the amount from my ICICI bank account without my permission. Still they were doing the same.If you see the satement june 2008, they started auto debit payment from my account till may 2009. If you see the complete statement from oct 2007 to Sep 2008 I have done complete payment. and In May 2009 the total amount due is 600 Rs. Only that is just because of your interest and service tax. Whatever I purchased from ICICI credit card I have done the full payment. From June ICICI had started again autodebit payment but this time they got ZERO and they started Auto Debit return fee 250 + 75. Just because of these charges now the bill amount is 14 K. I spoke to customer care so many time, why they didn't do their job. Just because of them I am suffering today. Its Ridiculous... I'll never use ICICI bank account and credit card and never suggest to any other person to take it.

                            Request you to please close this card ASAP and do the needfull.

                            Till May 2009 the total amount due is 600 and late fee charges 400, I can give you. I have no problem in that. But please do the settlement and close the account.

                            Reason of closing Card is :
                            Their waste services and fedup with calling customer care again and again. I don't want to use ICICI card in future. When I spoke to senior guys in delhi for resolving this issue, they said 5000 otherwise customer care people do this. When I called to cutomer care, they are saying any where you can do the settlement and you have to pay 9000. WHY should I pay for their irresponsibility.

                            Dear Kamath Sir/ Chanda Mam,

                            I can pay the last total due amount 600 + Late fee charges 400 = 1000 Rs. ( May 2009 ). If you want I can send you the segregated list of credit card statement from Oct 2007 to till date, In you can see I have done full payment whatever I purchased with ICICI credit card.
                            Request you to please do the needful.
                            *[protected][protected][protected][protected][protected][protected]*
                            Dear Consumer Court,

                            Please do the needfull and remove her name from defaulter list. Today we are suffering just because o[censored]sing ICICI credit card. Its really very bad experiance with ICICI bank. I have seen so many compalints against ICICI online. They are befooling ICICI customer's and putting uncessaliry change on it.

                            Regards,
                            Amit
                            Hi Nivedita,

                            We tried contacting you but you were not reachable. Please email us your contact details at [protected]@icicibank.com & we'll in touch with you soon. Kindly refer "1424012" in the subject line.

                            Regards,
                            ICICI Bank Customer Service Team.
                            Hi ICICI Bank,

                            Who will look into my matter. is this the way to handle the issues. ???????


                            Regards,
                            Amit Nanda
                            [protected]
                            Hi ICICI Bank,

                            I think I have to take some action for this.
                            Dear Sir/Madame,

                            My name is Mr. Saptadeep Das and I am a resident of Mira Road€, Mumbai. To start with, I have an elder brother, Mr Sagar Das, who owned a credit card with ICICI Bank. He perhaps used his credit card for 3 to 4 years after which he fell into some financial crisis and has been avoiding a total debt of around Rs.30, 000.00. He previously resided at C Wing, 704, Silver Oak, Opposite Kanakia Police Stn., Mira Road€.
                            He lived there for a few years with our parents and then shifted to B Wing 204, Silver Oak, Mira Road. Since then he has been living at another location near Vasai or Koperkhararne. I have been studying Business Law at IIPM in Pune.

                            ICICI Bank has since then started skiptracing and found that Sagar’s residential location is B204, Silver Oak, wherein only our aged parents have been living. They found out my Mother’s mobile no. from some source and she started getting numerous phone calls from your collection centers. She would receive calls from hundreds of different numbers. Such was the situation that they would get calls starting at 8am which lasted till 9pm. My father who is a cardio patient, tried speaking to the collectors and tell them that Sagar no longer lives at this resident and that they now have hardly any contact with him, but calls would never end. You can imagine the trauma that that have been going through since the past 1 year. Eventually they had no other resort but to keep the phone switched off most of the time.

                            Then came the most important turn in their elderly life. ICICI Bank had then started sending in people to the address and enquire about Sagar. Initially a young boy used to come and enquire about him. Even after telling him that Sagar no longer lives with them, he would appear appear once in every 3 to 4 days. Now, unlike a mobile phone, doors cannot be shut. After few weeks, ICICI Bank sent in a goon to recover money who would speak at the top of his voice standing at the entrance. Here, my father’s health starting deteroriating as he could take this no longer. They are highly respected members of the housing society and this caused them further embarrassment. This continued for another 4 to 5 weeks.

                            All this while, they have been asking to make a one time settlement amount of Rs.18, 000.00. ICICI Bank then sent in one of their most eligible goon to our house. His name is Dinesh Yadav, Phone# [protected]. He was one step ahead. He started abusing my parents using all kinds of filthy words that ICICI Bank might have taught him while training goons. Here my father had been taking medical help as his blood pressure level had gone awfully high. Incidentally, whenever I visited them, the goons have never come.

                            This awful goon of your’s starting abusing my parents to such an extent one day that my parent had to ask him and talk to them inside the house. He would still not budge and use all kinds of threating and threating words. At last, as no resort, my mother agreed to pay Rs.2000.00 (as that was the best she could afford). The goon then asked her to pay Rs. 500.00 extra as his commission, which too my mother paid. They were then off for about a couple of months. One weeks ago, he reappeared again, asking for more money. As I am to come down to Mumbai on this Sunday (24th Nov), she had asked him to come down on Monday so that he could talk to me.

                            Now as a business law practioner, I very well know credit collection policies in India. Now, as it goes, these are the practices that ICIC Bank has been following in this case.

                            *Revealed Sagar Das’ credit information to any third party that they spoke to, during skip tracing.
                            *Making calls incessantly to a personal mobile number which does not belong to the defaulter.
                            *Using abusing language while at the phone and harassing elderly people who are again third parties.
                            *Sending their collection agents at the residence of the defaulter’s parents and arguing to know the contact information of the defaulter.
                            *Sending in goons to the third parties residence and causing embarrassment by using load and abusive language.
                            *By using loud tone, entering the residence by force.
                            +Revealing the credit default information to the third party and asking for a payment in lieu of the defaulter.
                            *Asking for commission from third party.

                            Now, as the situation has gone too far, I will be reporting this issue to the local police and apprehend the goon who is supposed to visit our residence on Monday. If this continues now even on a single occasion, I will report this matter to the consumer forum and Mumbai Mirror branch, Borivali. A law suit will follow ICIC Bank after that, for which a minimum compensation of Rs.5 Lac will be asked for, for the harassment of a third party and Contempt of Honor. I have already discussed this situation with an advocate.

                            Thus, all that I would be instructing and warning ICICI Bank NOT TO DO is,

                            *Stop all phone calls to my parents phone number, which is, +91 [protected].
                            *When skip tracing, not to reveal anything about a default or your banks name.
                            *Stop sending collection agents and goons to a third parties residence.
                            *If possible, refund the money forcefully taken from my parent (third party).

                            I would thus request that this matter be looked into very seriously and action taken against law breakers. I would appreciate a response from your end within 24 hours, after which I would be forced to inform the Police and take stern action against a reputed bank of yours.

                            This would not stop you from contacting Sagar Das at any point of time. You can continue to pursue collection activities. I suppose you already have his cell phone no. which I am assuming is +91 [protected]. His DOB is 24th March’1982.

                            I would also appreciate if someone from your top and responsible management call me on +91 [protected] in between 3:30 pm to 7pm. I would be joining TCS at Airoli, as a Business Continuity Executive from Tuesday and might also be required to work in night shifts. Thus, all care must be taken that you call me at only the designated time.

                            Once again, I understand that you are pursuing collection activity of your debt owned, but you have not been right at any step of recently and adhering to any law and policy of Fair Debt Collectiuon Practices Act.

                            I hope you will take appropriate steps towards this and avoid a major disrepution of your Bank and inconvenience caused to us due to ICICI Bank.

                            Yours Faithfully,

                            Mr Saptadeep Das
                            Helpful
                            Found this helpful?
                            12 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              pravinlords
                              Mar 17, 2011
                              Report
                              Copy

                              Address: Pune, Maharashtra

                              I took a housing loan from ICICI in OCT 2006 with ROI 9% (LBPUN[protected]) ...Believe me I have paid only 4 installments with initially quoted RIO.

                              I dont remember any rate changes from RBI apart from 0.5 basis point last to last month but RIO on my Home loan changed from existing 12% to 13.25%. It was 12% in Jan2011, 12.5% in feb, 12.75 % in March & now I have just checked its whopping 13.25% for April 2011.

                              Is anybody from RBI listening? ..What kind of loot is this? Do we have somebody who is looking at these matters?
                              Hi,

                              We regret the inconvenience caused. We have made a note of your loan account number. We will get in touch with you at the earliest.

                              Regards,
                              ICICI Bank Customer Service Team.
                              We are also facing same problem. Loan taken for 15 Years for 8.75 % & now after 3 years they claim 13 .25 % interest, So loan goes for 30 years which kill completly & hence decided to shift the loan to nationalised bank


                              Jitendra Madhukar Raut

                              [protected]
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rajeshgupta14
                                from Electronic City , Karnataka
                                Mar 16, 2011
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Bangalore, Karnataka

                                I had made a on-line transaction for BSNL bill on dated 09/11/2010 through ICICI Net banking.
                                Transaction Details are as follow:

                                Mobile No:+91 [protected]
                                Transaction ID:TXC[protected]
                                Invoice No:[protected]
                                Account No:[protected]
                                Amount: Rs 568.00
                                Transaction Status;Failed
                                Transaction Date:09/11/2010

                                I had already noted a complaint with ICICI bank but they had not resolved the above said complaint.
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Failed transaction — Amt debited from bank but re credited after failed transaction

                                I booked one ticket from Mumbai to Nizamuddin for 11-05-10 vide transaction ID - [protected]. While finalizing the transaction the internet connection showed some hanging problem, Later I came to know from my bank records that amount of Rs 2305 has been debited but not recredited.

                                Pl arrange credit into my bank account

                                ICICI Bank — Online transaction not received

                                Hi,

                                I am Binoey Chacko Mathew.I made an online transfer on 24-7-10 of Rs 15000 from my Standard Chartered Account to ICICI account which has not come to my account till date.The RBI transaction code for the transfer is 74940760205061971757747.

                                Could some please look into this as soon as possible?

                                thanks,
                                Binoey
                                Hi Binoey,

                                We are the Customer Service Team at ICICI Bank. Please approach your respective bank regarding your complaint. We will extend our full co-operation and assistance.

                                Regards,
                                ICICI Bank Customer Service Team.
                                Hi,

                                We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

                                Regards,
                                ICICI Bank Customer Service Team.
                                I had contacted with ICICI branch lot time they were unable to re-solved the issue.
                                Do the need full immediatelty.

                                Thanks & Regards

                                Rajesh Gupta
                                Till now nobody has approched me regarding the same issue. This is really rediculous. All most all our friends say ICICI has a very bad customer service.
                                Try to prove that wrong...

                                Regards,
                                Rajesh
                                [protected]
                                Please resolve the issue.I had contacted with BSNL and they had confirmed the payment of Rs. 568 not received till date.
                                TILL DATE NO RESPONSE FROM ICICI BANK SIDE
                                I HAD TRIED A LOT BUT GETTING NO RESULT
                                IT's to suprised for ICICI Response poor approch to solve the on line failure.
                                TILL DATE NO RESPONSE FROM ICICI BANK SIDE
                                I HAD TRIED A LOT BUT GETTING NO RESULT

                                once again i am posting failure details,
                                Requesting to ICICI concern please look in to such a long issue problem to reslove without further delay.

                                Note- Dear My all friends my exp. that do not open any type of account with ICICI bank.

                                Regards
                                Rajesh gupta
                                Mob-[protected]
                                Subject: Refund of recharge amount
                                I have made a recharge of Rs.574 BSNL on 02/03/2013. But the transaction got failed and the money was also not refunded back to my ICICI a/c.

                                Please find the below deatils:
                                Mobile No. [protected]
                                Receipt No. [protected]
                                Transaction no. TXE[protected]
                                Bill Amt. Rs.574/-

                                P.S: Please resolve this issue ASAP.
                                Hi This is Mallikarjuna, I also same problem with this...

                                Please help for this how do i get back my money...
                                ICICI Bank - ON LINE TRANSACTION FAILED AMOUNT DEBITED FROM

                                I had made a on-line transaction for airtel bill on dated 0/06/2015 through ICICI Net banking.
                                Transaction Detailes:

                                Mobile No:+91 [protected]
                                Transaction ID:[protected]
                                Invoice No: No invoice
                                Account No:[protected]
                                Amount: Rs 537.00
                                Transaction Status;Failed
                                Transaction Date:05/06/2015

                                please solve this problem
                                banala sravankumar


                                ICICI Bank - ON LINE TRANSACTION FAILED AMOUNT DEBITED FROMmy acvount

                                I had made a on-line transaction for airtel bill on dated 05/06/2015 through ICICI Net banking towards paytm
                                Transaction Detailes:

                                Mobile No:+91 [protected]
                                Transaction ID:[protected]
                                Invoice No: No invoice
                                Account No:[protected]
                                Amount: Rs 537.00
                                Transaction Status;Failed
                                Transaction Date:05/06/2015

                                please solve this problem
                                Dear Mr. Sravankumar,

                                We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

                                Regards,
                                ICICI Bank Customer Service Team
                                banala sravankumar


                                ICICI Bank - ON LINE TRANSACTION FAILED AMOUNT DEBITED FROM

                                I had made a on-line transaction for airtel bill on dated 0/06/2015 through ICICI Net banking.
                                Transaction Detailes:

                                Mobile No:+91 [protected]
                                Transaction ID:[protected]
                                Invoice No: No invoice
                                Account No:[protected]
                                Amount: Rs 537.00
                                Transaction Status;Failed
                                Transaction Date:05/06/2015

                                please solve this problem
                                Array
                                I had made online transaction with net banking for game legacy of discord furious wing with Google. My money is debit from my icici account and Google not confirm my order. I just got transaction I'd, transaction description from icici bank.
                                Date of order ;28/July/2017
                                Transaction I'd : SB49880
                                Also I send mail to icici bank and they give me transaction reference number which I already have. And they told me to ask biller but my order is not place so its not showing in order history in Google
                                Please help me.
                                Amoghsharma7's reply, Jul 30, 2017
                                And amount is 6500 rupes
                                i made an online transaction 7 days back to a friend through the google app "tez". Money got debitted from my account but wasnt deposited in benificiary's account. Reported the issue with UPI also through the same app. But, still, it is a pending issue showing there..if Bank could tell me how much time it will take to get this issue sorted, i will be thankful.
                                thankDeepika
                                Helpful
                                9 other people found this review helpful
                                9 found this helpful
                                18 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sanjaykadole1968
                                  from Delhi, Delhi
                                  Mar 16, 2011
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Maharashtra

                                  Respected Sir,

                                  I Mr.Ashok Parsram Bajaj

                                  I am bearing a bond of ICICI Money Multiplier Bond (Option II) of August 1998, Bond Holder No.4253068 (Certificate No. 15630, 31, ....................39, 40). Which is matured on 5th March 2009 but till date i had not recd TDS Certificate of of maturity amount.

                                  Kindly request you to send TDS Certificate as early as possible on following address.
                                  Mr.Ashok P. Bajaj
                                  410, Somwar Peth,
                                  24 Sadguru Park,
                                  Pune - 411 011.
                                  Ph.No.[protected].

                                  Thanking you

                                  Ashok Bajaj
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Hi,

                                  We are sorry to hear about your experience.We have made note of your phone number.We'll contact you and work to address your issue at the earliest.

                                  Regards,
                                  ICICI Bank Customer Service Team.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ashokphalle
                                    Mar 16, 2011
                                    Report
                                    Copy

                                    Address: Pune, Maharashtra

                                    DEAR MADAM,

                                    FOR REMAINING TWO YEARS INSURANCE IS NOT CONSIDERED THEN WHY ICICI DEDUCTING THESE MY AMOUNT .

                                    EXAMPLE--FOR

                                    FROM JAN 2010 TO DEC 2010 -
                                    A) CRITICAL ILLNESS CHARGES--RS. 1602/--
                                    B) MORALITY CHARGES-- RS. 1178/-

                                    TOTAL CHARGES ==RS. 2780/-

                                    I HAVE TOTAL SIX NOS . OF SUCH POLICIES ( LEAVING TWO NOS POLICIES -LIFE PENSION & PREMIMUM LIFE GOLD)

                                    MEANS PER YEAR YOU ARE TAKING 2780 * 6== RS. 16680/-

                                    WHY YOU ARE CUTTING THESE CHARGES IF YOU ARE NOT APPLYING INSURANCE
                                    A) CRITICAL ILLNESS CHARGES----
                                    B) MORALITY CHARGES--

                                    REQUIRE THIS AMOUNT BACK TO ME--- .


                                    LifeTime 03161727 InForce 29/09/[protected] Fund Value
                                    LifeTime 02972987 InForce 20/07/[protected] Fund Value
                                    LifeTime 02972986 InForce 20/07/[protected] Fund Value
                                    LifeTime 02972916 InForce 20/07/[protected] Fund Value
                                    LifeTime 02972985 InForce 20/07/[protected] Fund Value
                                    PremierLife Gold 05763361 InForce 06/08/[protected] Fund Value


                                    THANKS
                                    ASHOK
                                    QATAR

                                    ICICI PRULIFE INSURANCE — DEDUCTION OF AMOUNT THOUGH INSURANCE IS NOT APPLICABLE

                                    Re: REQUIRE ANSWER --YES OR NO FOR -ALL POLICIES Call ID # 32314423
                                    From: ashok phalle <[protected]@yahoo.com> View Contact
                                    To: ICICI Prudential Life Insurance Co. Ltd <[protected]@iciciprulife.com>
                                    Cc: ASHOK GTL QATAR <ag.[protected]@chcfgp.com>; NITIN DESHPANDE ICICI PRULIFE PUNE <nitin.[protected]@iciciprulife.com>; ICICI--NITIN YAHOO DESHPANDE <[protected]@yahoo.com>; ICICI-PAYMENT1 <[protected]@iciciprulife.com>

                                    2 Files Download All
                                    [protected]Ashok Guruling Phalle-2011.pdf (79KB);[protected]Ashok Guruling Phalle-2010.pdf (79KB)


                                    [protected][protected][protected][protected]

                                    DEAR MADAM,

                                    FOR REMAINING TWO YEARS INSURANCE IS NOT CONSIDERED THEN WHY ICICI DEDUCTING THESE MY AMOUNT .

                                    EXAMPLE--FOR

                                    FROM JAN 2010 TO DEC 2010 -
                                    A) CRITICAL ILLNESS CHARGES--RS. 1602/--
                                    B) MORALITY CHARGES-- RS. 1178/-

                                    TOTAL CHARGES ==RS. 2780/-

                                    I HAVE TOTAL SIX NOS . OF SUCH POLICIES ( LEAVING TWO NOS POLICIES -LIFE PENSION & PREMIMUM LIFE GOLD)

                                    MEANS PER YEAR YOU ARE TAKING 2780 * 6== RS. 16680/-

                                    WHY YOU ARE CUTTING THESE CHARGES IF YOU ARE NOT APPLYING INSURANCE
                                    A) CRITICAL ILLNESS CHARGES----
                                    B) MORALITY CHARGES--

                                    REQUIRE THIS AMOUNT BACK TO ME--- .


                                    LifeTime 03161727 InForce 29/09/[protected] Fund Value
                                    LifeTime 02972987 InForce 20/07/[protected] Fund Value
                                    LifeTime 02972986 InForce 20/07/[protected] Fund Value
                                    LifeTime 02972916 InForce 20/07/[protected] Fund Value
                                    LifeTime 02972985 InForce 20/07/[protected] Fund Value
                                    PremierLife Gold 05763361 InForce 06/08/[protected] Fund Value


                                    THANKS
                                    ASHOK
                                    QATAR
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit