ICICI Bank Complaints & Reviews

R/SIR

SUB- REGARDING BAD SERVICES ON FOLIO NO.3214363/69 ICICI REAL ESTATE FUND


MY NAMKE IS DEEP CHAND . I AM 66 YEARAS OLD . IAHVE PURCHASED A MUTUAL FUND FROM ICICI

ASSET MGMT . AFTER 3 YEAR I GOT A CHEUQE OF MATAURITY. BUT WRONG ACCOUNT NO. WAS PRINTED

ON CHEQUE. I DISPATCHED DOCUMENTS BACK TO COMPNAY FOR CORRECTIONS AFTER BANK VERIFICATIONS

I GOT BACK MY DOCUMENTS DUE TO SIGN MISMATCH . I CHANGED MY BANK DETAILS SEND ALL THE

REQUIRED DOCUMENT AGAIN BUT 20 DAYS I AM NOT IN RECIEVING ANY FEEDBACK OR MY CHEUQUE .PLZ

TAKE REQUIRED ACTION AGAINST ICICI ASSET MGMT COMPANY.

THANKS
DEEP CHAND
GUPTA OIL DISTRIBUTOR
BHIWANI ROAD JIND
[protected]
[protected]
[protected]@indiatimes.com

I have three Tax saving Bond -032002-TSB-THREE of Rs. 5000 each bearing the bond holder no.[protected] and certificate no-59249 having the maturity date[protected]. But, I couldn't get the maturity value. kindly check the same and oblize....

I had taken loan from ICICI bank for purchase of my flat in MIDC Dombivali. The details of loan are as follows

1. Date /Year 2002
2. Loan Amount 3,50,000/-
3. Loan A/C No. LBMUM[protected]

They made it mandatory for me to submit the Original Document of this flat as an essential condition of this deal. These papers being legal documents with MIDC,& being proof of my ownership you have Hypothecated them .

I had foreclosed the loan on 27/01/2011 and later on I approached the bank for returning Original Documents of my flat on 04/2/2011 as I have to sale my flat.

I have been informed by your Branch of “ICICI BANK “ MIDC. DOMBIVLI that Documents are missing from the Branch & not traceable which you have accepted through written communication . The inability of the Bank to return the Original documents of my flat has resulted into loss of immediate customer & thereby Financial loss of Rs 30 lac. Not only I had to cancel the deal of selling of my flat priced at Rs 30 lac but has endangered my opportunity to purchase new flat.

I have to pay the full and final amount towards purchase of my new flat before 10/03/2011. This, now, seems to be impossible. Enigmatic situation has emerged due to ICICI BANK’s inability to return me my original Documents. I have borrowed Rs.25Lac from market @ 18% interest per annum to cater to my financial need or else the seller will charge me the same interest rate.

I categorically insist that Bank should assume the responsibility of my loss & to start the process of recreation of my papers with duly paid Stamp Duty and Registration charges and also compensate for my financial loss. ICIC Bank, must expedite to pay for my financial loss due to their inability to make original Documents available .I suggest Bank to pay me the compensation by either of the following Routes .

a) Difference of the selling price of my flat (30l - the new selling price)

b) Reimburse Interest of Rs.37500.0/ month, I will be paying to money lender

c) ICICI BANK – to purchase my flat and pay me Rs.30L

But so far the Bank has not communicated to me about the compensation part. I need to file a complaint against them.

नितीन दिघे
Nitin Dighe
[protected]
[protected]@gmail.com

ICICI Bank had installed one EDC machine at our H.P outlet
and the TID NO. IS 27040768 and the MID is 42740740.
On 29th Nov 2010 transactions worth Rs. 11448.00 has been settled with batch no 1120 and the amount has not been credited in our A/C. The matter was reported to Mr.Pravin Manager (cards) mob no. [protected] with copies of each transaction and the settlement copy on 12/12/2010
till date no action has been done mean while we had called him seversl times and now he is not responding.

My friend gave me a cheque with payee as "Self".
i.e. a self cheque of SBT Trivandrum branch.
I dropped this cheque in one of the ICICI bank's (at Mysore , Karnadaka) ATM counter along with my account details in the payslip attached in the cheque.
It was seen that money is debited from my friends account ( He is yet to get the details of the transaction from the bank) and not credited to my account.
We are not sure the cheque was crossed.
Was there any cheating done? If so, this had been done by the clerk who was authorized to process the cheque. OR the person who had collected the cheque from the ATM.
Please let me know to whom can I approach for this.
Also let me know how much is the maximum amount can be draw by using a self cheque.
Please reply your valuable suggestions to me @ [protected]@yahoo.com

Sub.:- False Cash withdrawal shown by ATM Machine.

Dear Sir/Madam,

On the above stated subject it is being informed to you that I have a saving A/c in ICICI Bank with A/c No.[protected] since 17.04.2010.

The incident is that, on 07.02.2011 I received the salary message on my mobile (No. [protected]) at appx. 7:10 PM. My A/c was credited by Rs. 4,360 and the total available balance got Rs. 4,414.

I went to an ATM Machine of SBBJ at a petrol pump, Hawa Sarak, 22 Godown, Jaipur. Entered the figure of Rs. 4,000, followed all the correct steps on that Machine as always. The machine was showing that the balance amount now Rs. 414 but I didn’t get a single rupee from that machine. I waited for appx. 15 minutes there but no money at all.

I have complained on the ICICI Customer Care on the same evening and received the complain No. 1663416. The Written complained has also been given to ICICI Bank, Malviya Nagar Branch, Jaipur on 08.02.2011.

ICICI customer care assured for the resolution within maximum 12 days. Now I call at the same customer care on 19.02.2011 (after 12 days) but the reply comes, “SBBJ is saying that the transaction is successful and the money has been withdrawn.”

I again got a complain no.[protected]. Now being a highly qualified person what should I expect from the system, the Banking facilities, that the existence of Justice and trust has been lost or ungiven?

Now the Question arose that a common person should be a Rebellion or he should do his Job and look after his Family?

The Inevitable Fact:- 1. Hon’ble Reserve Bank of my Country, the ATM was not from SBBJ, it was SBI ATM. So the truth of ICICI Bank’s Consumer Handling reveals it’s Services. Is that their Investigation for a common man? I haven’t the pain of losing my Money in compare of the pain that over which my Country is trusting on.


2. The footage of that ATM Machine’s Camera will surely support my advocacy.
3. I want my money back of my sweat, even at the cost of my Life.


Waiting for Justice!

Yours Truly,

(SUNIL UDAIWAL)
Jaipur, Rajasthan.
Contact No.: [protected]
E-Mail ID: sunil.[protected]@gmail.com

ICICI Bank A/c No.:[protected].

This is about an issue I am facing with my RD account in ICICI. I hold an account in ICICI and have opened an RD account last February (09/02/2010) for one year. The maturity date of the same was on 09/02/2011. It has been a month since the maturity date crossed and the amount is not yet credited to my savings account. In spite of the numerous calls I made to the Customer Care I did not get any response. The only input which I got from their end was "System is down. Can you please call us after 2 days?” I do not have any other option to find out what happened to the money. Will it be credited back? Or I have to wait till the system is up. I am happy that I did not start the RD for a higher amount. Hope I will get a response from your end.

Sir,

I wrongly transferred Rs1000 to Account No :[protected] instead of Acc No :[protected] (Axis bank) on March02,2011. This is purely mistake in my part. I requested the bank official to refund the amount back to my account and I am ready to provide you the details which the bank requires. Kindly help in this regard.

regards
V.Vijay Anderson
Mobile - [protected] .

sir
I am RAGHVENDRA SINGH having an a/c in the ICICI ACC NO[protected]
when i tried to withdraw rs 10000 from my on 26/2/2011 around 5:30 pm from the sbi atm GORAKHPUR(STATION ATM) i tried withdraw 10000 but money deducted from but no cahs received ,kindly help me out
but when i checked the balance from the other atm after an hour the balance was deducted from my a/c.

my mobile no . [protected]
thanks

yours obediently
ajeet kumar gupta

Hi,

My Home Loan Number is :lbmum[protected]
Number of Months : 240
Laon Amount : 236000
Availed @7.5%

I have availed the loan of Rs.2,36,000 from ICICI home loan at 7.5% and started paying the installment from April 2004 onwards , But they have incresed the interest by 0.5 % from February 2005 without any notice , and gradually increase it to 13.5% from july 2008 and they are not intimating...

Hi ,

I have booked Mumbai - Bangalore - Mumbai Air tickets online on Make My Trip using ICICI debit card for INR 13,056 amount inclusive of Tax and ~ 10,000 of Basic fare for which as per Bank Rules i suppose to get 500 Reward points but (5 Points per 100 Rs online transaction ) bank has only credits 162 points.
I have been following up with Bank as well as Imint but no one is giving me right answers.

Requesting to solve the issue

Regards,
Sandeep Apte
+91 [protected]

I am customer of ICICI bank and had availed a home loan for Rs 18.5L more than 4 yrs back and the original tenor was 240 months. The original EMI was close to 16,000 and in the last 4yrs rose to 19,500.
I am so frustrated with ICICI's home loan structure, just feel they are cheating customers in all possible ways.
The FUNNIEST part of this whole thing is, after having paid for more than 50 EMI's I am still left with...

Hello,
My ICICI Credit card number is 4477 **** **** 8017.
ON 6 May 2010, I allowed ICICI credit card department to debit the total outstanding amount (Near to Rs 22,000) from my ICICI saving account with specific request to ICICI credit card customer care , that to close the card account after recieving the outstanding amount.
BUT STILL,ICICI CREDIT CARD DEPARTMENT NOT CLOSED MY CREDIT ACCOUNT EVEN AFTER HAVING SUCCESSFUL COMMUNICATION IN THE MONTH OF MAY 2010, AND CHARGED THE OUTSTANDING AMOUNT OF Rs 4000.
In between 01-06 May 2010,I also visited bhandarkar road ICICI CREDIT CARD DEPARTMENT for the same .
Now after 08 Months,on 21 February 2011,I found that ICICI CREDIT CARD DEPARTMENT leaned Rs.4,000 from my ICICI SAVING ACCOUNT,as outstanding amount aggainst my ICICI CREDIT CARD.

ON 01 MARCH 2011,AFTER CONTACTING ICICI CREDIT CARD DEPARTMENT-CUSTOMER CARE EXECUTIVE,I found-

01. Refused to accept the communication made in the month of 2010,regarding to close the credit account.
FROM MAY 2010 TO TILL DATE ,MY ICICI CREDIT CARD IS NOT WORKING AT ALL ANYWHERE.

02.Inspite of closing the account,CREDIT DEPARTMENT waited to finish the deduction of insurance of Rs 99 per month for the month of MAY,JUNE & JULY 2010.

I NEVER GIVEN ACCEPTANCE TO ICICI CREDIT CARD DEPARTMENT FOR STARTING THE DEDUCTION AGGAINST ANY INSURANCE POLICY.NEITHER ICICI CREDIT CARD DEPARTMENT HAVING ANY SIGNED PROOF FROM MY SIDE TO START THE DEDUCTION AGGAINST ANY INSURANCE POLICY.

Now the credit card department charged the Rs 400 per month from MAY 2010 - till date.

Please Give me the feedback cum action plan regarding such type of abusement from ICICI CREDIT CARD DEPARTMENT.

Kind REgards,
Nilesh
[protected]
[protected]@yahoo.co.in

Pl. chk attached , ur statement that we made payment on ur assets service branch was totally wrong , pl. chk attached statement named statement dated 19-08-09 , the payment credited by ESC from my fathers bank AC, you wrote in ur mail "We wish to inform you that payment could have been deposited at any of our asset servicing branch before your loan portfolio was sold to ARCIL, We request to confirm the name and location of the branch which your father had visited for marking the payment along with the date of visit to investigate the matter further” its clear that u are not done proper homework before you answered my mail." it proved the level of concern/attention o[censored]r banks senior management. chk attachment named statement dated 19-08-09 & also chk attachment named ICICI 31 July their ur bank wrote on 31st July 09 that "Please note that pursuant to the said assignment , we are forwarding to Assets reconstruction company India Ltd. , all the cheques /post dated cheques duly endorsed with us for presentation for encashment on their respective due dates. We are also forwarding , loan agreement , security documents and other financial document in connection with the captioned loan Account to Assets reconstruction company India Ltd." for more read full letter & after more then one week ur banks credited the Rs. 4882/- from my fathers bank AC. I[censored] sold my portfolio on 31 July 09 then why ur bank credited Rs. 4882/- by ECS, why ur bank send the ESC's clearance to my fathers Allahabad bank AC on 08 July 09 and after written letter o[censored]r bank how can ur banks senior management wrote ‘during the transitioning period’. The big Question raised , i[censored]r bank were sold something before more then one week letter to other once then how can u entreating the same.
When ur bank send the all document to ARCIL because your banks sold the assignment then why it happened or your bank want to state that we had given all rights to ARCIL and hold the ECS clearance right, It is ur banks DADAGIRI.
The same concern rose with me and ARCIL when they had demanded wrong Amt and my matter holds with me and ARCIL for 1.5 years who is responsible for that.
Waiting for ur positive answerer with humble request that Don’t answered me with line “We regret the inconvenience caused due to same.” because we are suffering from a long time.

pl. suggest.

vikas shukla

Respected Sir,

I have transferred fund to D. K. Enteprises his a/c no.[protected], IFSC code ICIC0000174, pan no.-BQUPK6249Q on 25/02/2011 from my ICICI Bank account no.[protected] through net banking. I have got this account no. through fraud mail of coca cola that mentioned you have won prize and you have to pay delivery charge 25000/-. I had paid 22500/- to D. K. Enterprises. When fund had transferred, I realized that It was fraud mail and I am cheated by fraud mail then immediately I had given request to ICICI bank customer care to stop my fund transfer and fund credited back to my account. I had got complain no.[protected]. I went to ICICI DLF Phase I, Qutub Plaza Branch and gave request to branch manager to stop fund transfer but he ignored my request.
Please I requested you to pressure to branch manager to deposit my transfer fund to my account.
Kind & Regards
Kedar Nath Jaiswal
Mob. [protected]
email add. [protected]@yahoo.com

Sorry to say, I am still contuning with the same problem.



Today i tried with the on line passowrd generation options and it was successful. But still the problem continue. The surprise is that i am Log in and my name is display in the tool bar , but the moment i click on the equlity or porpolio it display the log in user ID and password window.



Today i did the setting as recommended below, it has created problem in my other application setting. My all long term log in option in Yahoo and some or the other stay on line option are not functioning.



I am really , spending hell of time in getting the Password, I am really loosing a lot in my share investment due to this problem prevaling for such a long time.



I request you all ICICI to resolve my issue to for god sake.



Appreciate you call to resolve the issue and understand my real problem.



Today i have spend 4 hours in this password issue....with no result, yet another day.



Ganesh A.Sonowane

[protected]

gsonowane

--- On Sun, 2/27/11, NRI - IDirect <[protected]@icicidirect.com> wrote:



From: NRI - IDirect <[protected]@icicidirect.com>
Subject: RE:'ICICICARE=[protected]' Re: ICICIDIRECT LOGIN PROBLEM
To: "ganesh sonowane" <[protected]@yahoo.com>
Date: Sunday, February 27, 2011, 2:13 PM


Dear Sir,

We understand your concern and regret the inconvenience caused to you.

If there is no activity in the logged in section of our website for 20 minutes, you will be logged out for security reasons. You will need to login again to access your ICICIdirect.com account.

If you think that you are getting logged out frequently, though you are active on the web site, please follow the steps given below.
Please clear cache memory of your system before logging into your account in the following manner:
Click on Tools - Internet Options - Temporary Internet Files - Delete Files.
Click on Tools - Internet Options - Temporary Internet Files - Settings - Check for newer versions of stored pages - Set to Every Visit to the Page.

Please check the browser settings of your Internet Explorer. The optimum settings are stated below:
Select Tools - Internet Options - Privacy and set the level to Medium / High

If you are required to set the above settings at the maximum level (i.e. Block All Cookies) please follows the steps given below.

Click 'Advanced' tab on Tools - Internet Options - Privacy
Enable the option of 'Override automatic cookie handling.
Under First-party Cookies, select the option of 'Block'.
Under Third-party Cookies, select the option of 'Block'
Enable the option of 'Always allow session cookies'
If you continue to face the issue, there is a possibility that you have a dynamic IP provided by your service provider. Kindly contact your system administrator and our Customer Care for resolution.

Assuring you that best of our services always.
Sincerely,

Gaurav Soni
Customer Service Officer
ICICI Securities Limited

Register your request for Demat Account Holding / Transaction statements / bills or query for the status of any form submitted at the branch by selecting the 'Create Service Request' option under the 'Demat' menu on Internet Banking. We would like to know whether you were satisfied with this e-mail interaction.

If you have changed your mailing address or your telephone number(s), please obtain the Address Change Request Form from our website
http://www.icicibank.com/pfsuser/channels/anywhere.htm or from any ICICI Bank branch or ATM.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.


-----Original Message-----
From: ganesh sonowane ([protected]@yahoo.com)
Date: Sunday, February 27, 2011 11:29 AM
To: [protected]@icicidirect.com ([protected]@icicidirect.com); [protected]@icicidirect.com ([protected]@icicidirect.com)
Cc: g.[protected]@tasnee.com (g.[protected]@tasnee.com)
Subject: Re: ICICIDIRECT LOGIN PROBLEM

Reminder -2

I have great difficulty is LOGIN on my icicidirect site. The problem is very typical. i get login , my name apprea on the top bar, but later when i go to equity tab and select the select account option , it takes me to login screen some time , some time display invalid login id , some time it take me to the change password screen, i chnage the password and later tried to login, again the same cylce.

due to this problem for last 2 week, i have no access to my ICICI account for trading. I am going in loss

Please do refer my email below and i no response for the same.

Can i expect a call from the bank now

re



--- On Mon, 1/24/11, ganesh sonowane <[protected]@yahoo.com> wrote:


From: ganesh sonowane <[protected]@yahoo.com>
Subject: ICICIDIRECT LOGIN PROBLEM
To: [protected]@icicidirect.com, [protected]@icicidirect.com
Cc: g.[protected]@tasnee.com
Date: Monday, January 24, 2011, 10:27 PM



I am facing problem duirng login on my icicidirect account. I have login many time , but it comes out with invalid userid and login id invalid, when i can see my name appearing as log in on the tool bar. I have attached the screen shot of the message and the step followed for log in. Som etime i go up to the selection of the account , that mean in have login, but immediate the invalid id apprear. This last software site bug has really mess my session today and last week end.

Please resolve this problem today or i will not be able to do proper investment. I really would like to complaint of not getting any guidence from ICICI bank on my investment.

My account no:[protected]


Thanks & Regards,
Ganesh A.Sonowane

ICICI Bank - IMINT card is an absolutely useless product of a useless bank.

2 years back one sales person request me to fill up the IMINT form. He mentioned that you can redeem the points, when you reach 200 points. What you get is lousy 1 point for Rs 500 of petrol

I called up IMINT and rechecked that 200 points are needed to redeem about 3 months back. Now when I have reached 200 points after filling all those thousands of litres of petrol at Hindustan Petroleum Petrol Pumps the IMINT (ICICI) people say that minimum 650 points are required.

Just as the bank is stupid so are their schemes. ICICI keeps on shifting the goal posts.

My advise to everyone out there: Don't ever - ever take this ICICI Banks - IMINT card.

ICICI - Full form of the ICICI bank is ' Institutionalised Cheats and Innovative Crooks Incorporated"

From: [protected]@hotmail.com
To: [protected]@icicibank.com
Subject: RE: Payment received on your ICICI Bank Credit Card.
Date: Sun, 27 Feb 2011 13:00:58 +0000


Dear Sir,
It is very surprisng that u never give reply to custmerns greivences.
I need your attention on following issue :-
1 . For the last three years i am payment every month but as per your statement but my card not closed due to outstanding. Please note that i had paid more than Rs 50000 since last 4 years but my out standing is shown always. What is the meaning of EMI card .Please send me the statement from the startdate and close this issue. I think it is trap to all custmer to suck their hard earned money . I pay early 12000 but out standing is the same.
If you are coperating then i had to go consumer court to expose your bank to all poor custmers.
2 .As per below mail.

Thanks
pradeep Dutt Sharma



[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@icicibank.com
Subject: RE: Payment received on your ICICI Bank Credit Card.
Date: Sat, 29 May 2010 01:47:16 +0000due


Dear Sir,

I had deposited Rs.1000 on Saket, Dehli branch on 23rd marh ,2010 which is not reflecting in next statement .
I had visited the branch also and send faxed scan copy of recipt also to mumbai customer care centre.their

But no reply .
And call centre and collecttion team is harressing me and making call dailly 10 times .
And every time I had given details to caller (every time new caller )

I am fade up with your services.

Please tell me what should i do.
Should i go to consumer court.

Thanks & with regards

pradeep Dutt Sharma

My name is LG kamtar working as an assistant manager in Indian Bank Thally Branch, I will like to register a complaint against ICICI Bank. since last two months am getting calls from ICICI collection department for recovery of loan, although i had not taken any services from ICICI neither am the guarantor for any of their credit facilities.

Am staying outstaion so wont be able to receive the calls but these people torturing my wife and daughter in my absence.

The lady who calling is using very vulgar and bad language on calls, which hurting our sentiments, and on 25th feb 2011 she used very very bad language.

After talking to redressal forum they given me this email id to forward you my complain and my main concern is if anyone taken loan whether he or she is my relative or friends wihtout my knowledge and if am not the guarantor then why i should listen such crap language from mannerless ladies???

I am planing now to take legal actions on icici bank and to publish in newspaper very soon.

The lady calling from JB branch andheri mumbai and her name is Neha and number is[protected].

I HAVE ALREADY CLOSED ICICI BANK CREDIT CARD NO.[protected] ON 9/8/10. PAYING THEIR ALL DUES ON THAT DAY. AS PER THEIR RECORD FINAL PAYMENT WAS DONE OF Rs. 1254/-.

WITHOUT MY PERMISSION I HAVE RECEIVED ICICI BANK NEW CARD, WHICH I HAVE NOT USED AND I HAVE CUT INTO FOUR PCS, AND SENT TO ICICI BANK NODAL OFFICE TO HYDRABAD WHICH CAME RETURN GIVING REASON "PARTY SHIFTED". THEN I HAVE SENT SECOND REMIND LETTER ON 28/10/10 TO ICICI BANK NODAL OFFICE. I HAD NOT RECEIVED ANY REPLY OR FEEDBACK FROM THEIR SIDE. BUT THEY STARTED SENDING ACCOUNT SUMMARY.

AFTER THAT I HAVE NOT USE THEIR CREDIT CARD.

NOTE : CLOSE THE ACCOUNT OF THIS CARD FROM YOUR SIDE AS I'M STILL RECEIVING THE ACCOUNT SUMMARY.

FROM : MR. C. D. MISHRA,
KALYAN(W),
CREDIT CARD NO. : [protected].