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ICICI Bank Complaints & Reviews

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Updated: Apr 21, 2026
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ICICI Bank reviews & complaints page 1033

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Y
yam kumar
from Noida, Uttar Pradesh
May 20, 2011
Resolved
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Address: Darjeeling, West Bengal

Sub: COMPLAINT FOR NON ISSUING OF CURRENT ACCOUNT WITH REIMBURSEMENT ACCOUNT.
Sir,

It is to inform you that I had deposited as per required relevant documents at your office at least one and half month earlier for opening my current account with reimbursement Account At Siliguri Branch, but till today I have not received any information on the subject cited above.I am an employee of ICICI Prudential Life Insurance, Siliguri Dist.Darjeeling.(W.B), My Saving Account is NO.[protected] with linked reimbursement account.I had tried many times to contact with [protected] at ICICI Bank but positive result have not received yet.They replied me that my forms were submitted at Kolkata .

Now, I highly request you to clarify my complaint and reply me at an early date please,

Thanks

RAJU KUMAR SINGH
[protected]
Aug 13, 2020
Complaint marked as Resolved 

ICICI BANK ,Rembusment Account — ICICI BANK ,Rembusment Account

dear Sir,
this is Mohd.juned Khan.service officer C.G. state of VOLTAS Ltd. i applied for sallery and Rembusment Account in ICICI BANK Ltd.last 22 days. Now bank opened my sallery account, a/c [protected], after 15 days and conformed by SMS, but till date my Rembusment Account not open, i countunesly call to costumer care but no respounce, every time they give me a complent No.like 67095722, 67405494, 67595532, but no respounce, I persnaly visit many time at home branch of ICICI BANK CIVIL LINE RAIPUR, no body answered me. bank branch manager dont want to meet me, he says any time call costumer care . 30.05.2008 is my last date of cailming of my T.A D.A., i am losting my Rs-25000 INR.please sugges me waht i do.


JUNED KHAN
VOLTAS Ltd.
RAIPUR
[protected]

ICICI BANK LTD/Current Account — PF not recieved yet

dear sir
I (Gurdev Singh) resigned this company which is service provider to ICICI Bank Ltd on 31'st August, 2007.I have submitted my resignation letter & PF form before 4 months ago duly signed by my reporting manager Mr. Amit Sachdeva, Emp.Id.144677.But i have not recieved my PF amount or any reply
till date. Plz help me to get my Clearance & PF amount.

Thanks & regards
Gurdev Singh
I-solutions emp.id.-23888

ICICI — yet not recieved

i had submitted my pan card form on 09-JUL-2009 my application sr No.[protected] And my processing fee coupon No.[protected] but yet not recieved so kindly cheack where is problem and please send me as soon as possible i[censored] do so i will be very thankful to u
Hi,

We are sorry to hear about your experience. We have made a note of your A/c number & mobile number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.
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    Pravin Bhandari
    from Mumbai, Maharashtra
    May 20, 2011
    Resolved
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    Resolved

    Address: Mumbai Suburban, Maharashtra

    My credit card # [protected].
    I made payment of Rs.4264.64 against statement dt.24.03.2011 by cheque # 007593 of 05.04.2011drawn on ICICI bank of Kandivali brach. This cheque was deposited @ ATM of ICICI bank located at Subh Kamana building in our locality. In my next months statement I was charged Late paymant fees & other charges totalling to Rs.804.86. On enquiry I was informed that the cheque was not presented to our bank for clearance due to some typographical error while writting the cheque, but they never took any pains to inform me about the mistake. Not only that, but this cheque has till this date not returned back to me.I have on 28.04.2011 paid Rs.7395.00 by another cheque NO 007595 drawn ICICI bank, Kandivali.I request to refund those amt. of Rs.804.86 charged & paid by me as yr officers also has failed to notify me in time and not returning the old cheque.Plz. look into & do the needful. = Pravin C Bhandari( Credit Card # [protected])
    Aug 13, 2020
    Complaint marked as Resolved 

    ICICI Bank/ Credit CARD — late payment and other charges

    Hi
    my name is Roshan Kumar.
    ICICI Bank always charges me with Late Payment Charges, service charge, interest charge... they always send wrong bills just to haress me metally...
    Hi,

    We are sorry to hear about your experience. We have made a note of your credit card number. We'll contact you and work to address your issue at the earliest.

    Regards,
    ICICI Bank Customer Service Team.
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      D
      Denishverma
      from Delhi, Delhi
      May 20, 2011
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      Address: Haryana

      I use paypal for my services and using ICICI Bank account to connect with Paypal.
      Its working fine whenever I am doing withdraw process for it but AS Paypal new rules regulation- whenever I am using to sent money then its asking for Credit Card.
      - I also use ICICI credit card/ Debit card with VISA mark but its showing Invalid.

      - Secondly its not on my name- But bank employee send me this without any name

      - Its working on for electronics purpose only.
      I also discuss with ICICI Bahadurgarh Branch- but they did not respond me.
      My Name- Dinesh Kumar
      Account No- [protected]
      Contact N0- [protected]
      Email- [protected]@gmail.com
      Hi Dinesh,

      We are sorry to hear about your experience. We have made a note of your mobile number & account number. We'll contact you and work to address your issue at the earliest.

      Regards,
      ICICI Bank Customer Service Team.
      I am really making fool from this bank.

      - First Card was wrong with no name whenever i open account
      - 2ndly, whenever i complaint here then they support me many times and give good response.
      - Now at last, they send me a new card with my name but dedcut a fee of 109Rs for new debit card?

      What is this ?
      Really embarrassing with me.

      - Tell me where is my mistake?
      - The bank executive did not clear about that new amount otherwise I would not allow to block the old card?
      - I also got a sms that your XXXXX5954 card is blocked due to security reason?

      What is this?

      Really making fool?

      [protected]

      I am user of last 20years for State bank of india branch
      - I change 2 times my debit card but they did not take any amount of new card instead of 50Rs/year Debit card rental fee but this ICICI takes 75Rs/year Debit card fee and now 109 for new.

      Really really embarrassing !
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        A
        amityadav9211
        from Thanesar, Haryana
        May 20, 2011
        Resolved
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        Address: Amritsar, Punjab

        sir this is to bring under you kind notice that my salary account[protected] is freezed withaut any intimation or any correspondence this is simply big harrasement and threat on my that i,m not able to withdraw any amount from my salary account when i contacted miss nidhi at credit card department then i came to know that its freezed because my brother used some credit card and details like mother and father name is matched,she gave me the no of mrAnil arora manager mobile no [protected] at chandigarh he simply threat me that amount will be deducted and if i contacted him before then he could give me some waver on late fees and unnesessary charges laid by bank,his attitude is is threatneing and not even listening the problem i,m facing , it is requested kindly favour me in this issue otherwise i,m gonna file case in consumer court and i will be not hassitating in filing complaint to RBI regarding this freezing account without any intimation,

        regards
        amit yadav
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 

        ICICI Bank — freeze my salary account big amount

        i apply for vertual card for my credit card bill. now i have to give them monthly emi of 4867rs per month.i m regular payer. due to some problum i was not able to give emi in few month in 2009.but after i was regular.
        this month they freez my salary account 33000 around. when i asked.they told they will open my account soon.
        this getting 10 days.i m not able to use my salary.i[censored] can do some thing please do something as soon as possible.



        amber
        Dear Amber,

        We would be glad to help you with the inconvenience caused to you. Please email us your contact details at at [protected]@icicibank.com (Subject line: UID 424994).

        Regards,
        ICICI Customer Service Team
        REGARDING FREEZING MY ACCOUNT WITHAUT ANY INTIMATION

        sir this is to bring under you kind notice that my salary account[protected] in icici bank g.t. road branch is freezed withaut any intimation or any correspondence this is simply big harrasement and threat on my that i, m not able to withdraw any amount from my salary account when i clear all dues as per executive commitment account will be open affter payments, but still my account payments show zero balance .

        my credit card ref. no. cc/[protected]/1009/140132 sattlement date 4 oct 2010

        my contact no. [protected] ved parkash

        mail id: vedparkesh.[protected]@idea.adityabirla.com





        it is requested kindly favour me in this issue otherwise i, m gonna file case in consumer court and i will be not hassitating in filing complaint to RBI regarding this freezing account without any intimation,
        Hi Amit,

        We are sorry to hear about your experience. We have made a note of your account number. We'll contact you and work to address your issue at the earliest.

        Regards,
        ICICI Bank Customer Service Team.
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          A
          ANIL KUMAR KHATRI
          from Delhi, Delhi
          May 19, 2011
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          Resolved

          Address: West Delhi, Delhi

          As on date, I have not received my DDA deposit money, which I deposited in ICICI Bank on 7th November 2010 along with my application # 045803.

          A number of time we approcach nodal office Mr. Nitin Singhal as prescribed in DDA application form i.e. ICICI BANK Ltd., 26-28, Green Park Extension, New Delhi 110016 on his landline number[protected]. But sorry to say that noboday pick-up this number since last 20 days.

          As DDA offical informed, if money not received by applicant upto 29th April 2011, they can contact bank, where they deposit application.

          Request to lodge my complaint and arrange to refund my money without any more delays.

          Thanks & regards,
          Neelam Khatri
          email: [protected]@yahoo.co.in
          Aug 5, 2021
          Complaint marked as Resolved 
          Hello,

          My ICICI bank savings account is unused for last tow months. Last week on 29.11.2010 due to urgency i deposited a sum of rs. 5000 to that account. When i tryed to withdraw that money, the message i got from bank is your account is blocked and you cannot withdraw the money. For withdrwal i have to close my account. So on same day i close my account but till date i have not recieved my money. After that when i do enquiry with bank they are telling that they will send me DD, but when the don't know.
          Now my question is if my account is blocked then why ICICI bank allow me to deposit that amount to my account. And when i will get that amount.????

          Thanks,
          Vaidehi Memane.
          [protected].
          Hi,

          We are sorry for the problem caused to you. We have made a note of your mobile number and shall get in touch with you soon to resolve the matter.

          Regards,
          ICICI Bank Customer Service Team.
          Even I am facing the same problem. i received the refund cheque from ICICI bank, but they putthe wrong bank name on cheque.
          Now i am trying to reach Icici on that number and everytime I hear that phone no is invalid.

          Pleas let me know if you found any laternative way to resolve the problem.

          Jainendra
          [protected]@gmail.com
          [protected]
          Today i.e. 20th May 20911, am able to contact with ICICI Bank Ltd., 26-28, Green Park Extension, New Delhi 110016 on his landline number[protected] & they informed me that as on date they have not despatched my payments cheque.

          As per terms & conditions, they are lilable to pay us interest on principal amount, but they prepare these payment in back dated cheques & hold it with them.

          Am request them for intrest on this principal amount, but they refuse to do it.

          Who is responsible for these delays ???

          if they kept hold these payment with them, they are liable to pay interest to accountee. Request to take up necessary action againt bank and instruct them to release payment with interest.

          Don't know, how many payments against DDA applications pending with them and why not they despatch it timely.

          Thanks & regards,
          Neelam Khatri
          Hi,

          We are sorry to hear about your experience.We have made a note of your email id.We'll contact you and work to address your issue at the earliest.

          Regards,
          ICICI Bank Customer Service Team.
          Hi Jainendra,

          We regret the problem caused to you. We have made a note of your mobile number & email id. Our executive will get in touch with you at the earliest to resolve your issue.

          Regards,
          ICICI Bank Customer Service Team.
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            lramesh
            from Hyderabad, Telangana
            May 19, 2011
            Resolved
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            Resolved

            Address: Krishnagiri, Tamil Nadu

            Dear Sir

            I have the following credit cards which were expired 03 / 11 I have not received new renewed cards and also I would like to intimate the change of address and email ID

            Card No: [protected]

            Card No [protected]

            My...Address: No M - 232 Old ASTC hudco, Hosur 635109.

            Email ID: [protected]@gmail.com
            Aug 13, 2020
            Complaint marked as Resolved 
            Hi,

            We are sorry to hear about your experience.We have made a note of your email id. We'll contact you and work to address your issue at the earliest.

            Regards,
            ICICI Bank Customer Service Team.
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              U
              UPDESH2011
              from Delhi, Delhi
              May 18, 2011
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              Address: Farrukhabad, Uttar Pradesh

              Sir, i have to say nothing just to open a eye of JH, RH and other senior Bank authorities of ICICI BANK INDIA that pl look into the matter and condition of your pathetic bank called ICICI BANK, FATEHGARH (UP). Sir it is almost an year and six months that i have open an account No[protected], BM and it sena assure me that your account has been closed and you will get your pay order in next 75 hours but sir after 1 year since i apply to get my money back, I found my hand emply just because i have made a biggest mistake to invest in such bank which does not how to work, how to talk to customer, how to do their work.

              Sir my only request to please, please, please do some favourable efforst in order to get my money back from my old account No[protected]. They say that account is closed, customer care baking officer say that no pay order has been made and accont is not closed. Whom do i beilive reply to my email id www.[protected]@hotmail.com, otherwise i will have to RIGHT TO INFORMATION WHY THE DELAY HAS BEEN MADE, WHY THE FALSE STATMENT PUT UP TO ME, WHY SENIORS OF ICICI BANK DO NOT DO ANYTHING, I HAVE WRITTEN PROOF OF EVERYTHING I AM SAYING.
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi,

              We regret the problem caused to you . We have made a note of your account number and have escalated your issue to the concerned department.Our customer care executive shall get in touch with you to solve the matter.

              Regards,
              ICICI Bank Customer Service Team.
              Hi,

              We tried emailing you but the sending failed. We request you to please email us your contact details at [protected]@icicibank.com and we'll get back to you soon. Kindly refer '1735988' in the subject line.

              Regards,
              ICICI Bank Customer Service Team.
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                S
                sujaykrishnan007
                May 17, 2011
                Resolved
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                Resolved

                NOC for Loan settlement

                Address: Jaipur, Rajasthan

                Dear Sir/maam,

                i am an ICICI salary account holder for close to 6 years with good
                track record and financial transactions. in the year 2007-08 i have
                taken ICICI bank personal loan for Rs. 100000 and rs. 70000
                respectively(loan a/c number mentioned underwith). and was giving
                regular interest and emis for the same. it was when i was transferred
                from Jaipur location to other , i had problem...
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                M
                Mukesh_chawla20
                May 17, 2011
                Resolved
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                Address: Tamil Nadu

                I am Mukesh and icici bank has stole money from my account without my knowledge(NO intimation either) and the debit transaction says cash discrepency, When came to know about this after 10 days while going through my account details called up customer care who did not have an answer and asked to check with the bank and since then the banker do not have a clear explanation on the debit and now its been over 1 and half months they have stopped responding,
                They really are thief, this has also resulted in negative transaction in my account which will affect me in getting any loans.
                Aug 13, 2020
                Complaint marked as Resolved 
                Yes, this bank is totally unjustified in the way they take away our funds from our savings accounts. Over the years, ICIC bank has taken away thousands of my money in the name of "non-maintence of minimum balance." Today I had an amount of Rs.2300 that came in for an emergency purpose. But the bank has mercilessly, unfairly taken away all the amount and has left me with '0' balance. How ridiculous it is! I am sure, the reserve bank of India does not approve of all this. I wonder, how can the bank charge us for not keeping our money in the bank! After all it is our money that the bank gets to use for their business! I hope, the Reserve Bank of India would soon intervene and help all the public get back their amount that has been unfairly taken away by banks like ICICI. Why is our nation India like this? This is becoming a place only for the rich and not the poor! Banks give billions of rupees loans to rich corporates and let them escape without paying, but shifts the burden on the laymen and people in the grassroots level. God have mercy on our nation!
                By placing my above complaint in response to Mukesh_chawla20, Of course, I am NOT endorsing the title given by Mukesh_chawla20 in the complaint given by him/her.
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                  girish_kakkar
                  May 17, 2011
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                  Resolved

                  Address: South West Delhi, Delhi

                  Hello,
                  I am Girish Kakkar. I have a credit card, of which the payment is due since 2008. Due to financial crises, I was unable to make payment for the same for the past 3 yrs. However, in early May 2011 I spoke to one of the collection agent that in mid-may I shall make the payment. The time since I told her this, I was approached by 3-4 different agents for the payment, with each one stating that they are not aware of any conversation that I had with any other collection agent. Even though I conveyed them I will make the payment in the middle of May, they started calling people whom I know, and the worst, my HR Manager. These people called 3 of my known ones, and harrased them by calling multiple times a day and forcing them to tell about my whereabouts. I called up ICICI customer care and spoke to a collection agent, but they say that they have a right to call anyone and harras people I know. I would like to know, how can a person who is not at all related to my default can be dragged into this matter? I find myself responsible for not making the payment, but how can someone harras other people like this? I have clearly told ICICI, on a recorded console that I will not make any payments to them untill I get an apology letter from ICICI stating that it is their responsiblity for such an harrasment caused to people who are not even related to the default I have made. The answer to this I get is that "they do not care". Therefore, now I have decided that I shall not make any payment, even though I am in the capacity and intention to pay, untill I get an apology from ICICI.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Regards,
                  Good Times Holidays & Adventure (India)
                  902, Joshi Lane, Near Chhappar Wala Chok
                  Desh bandhu Gupta road, Karol Bagh, 110005, India
                  +91 [protected] +91 [protected] I
                  LL:[protected] Email: [protected]@gmail.com
                  www.goodtimesholidays.info
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                    L
                    lucky rawat
                    May 16, 2011
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                    transaction related

                    Address: West Delhi, Delhi

                    transaction related
                    I have an ICICI account .sInce I can withdraw money
                    from any bank ATMs, so I went to axis bank to withdraw money.I put up a request for Rs 10000.
                    ATM took some time and then it says " Txn timed out". I then pressed cancel and my card came out.
                    I tried again with sbi bank , but same results. Now when I went I checked my account balance it says 10000 rs have been
                    debited twice....
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                    SHIKHARGUPTA
                    from Jammu, Jammu and Kashmir
                    May 16, 2011
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                    Address: West Delhi, Delhi

                    Dear Sir/Madam,
                    This is to bring to your notice that I Shikhar Gupta holder of ICICI bank credit card no:[protected] is facing a problem of wrong charges on my credit card,therefore i request you to kindly look nito the matter and try to get it solved.
                    The matter is i issued a cheque to the bank abnd droped it in one of the drop boxes,but some how it did not reach the bank,on the basis of a call recieved from the bank,I issued another cheque and some executive from the bank came to pick it up but did not deposit the cheque on time due to which i was charged with late payment fees.
                    I have called up the ICICI Bank Credit card customer care so many times but have not got any good response including today,now my card is blocked and the recovering agengies are calling me and demanding for a amount of above 5000/-,do you think it's wise from their side to do so and harass me every now and then, i request you to please look nto the matter and try to get it resloved asap.
                    i hereby request you to kindly let me know the charges waiver and re-activate my credit card as well as you can check my old records and see i have always been a good client of the bank,so kidnly also clear my bad credit from the credit council of India.
                    Thanks.
                    Warm Regards,
                    Shikhar Gupta
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                      A
                      ajay0902
                      from Mahbubnagar, Telangana
                      May 15, 2011
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                      Address: Hyderabad, Andhra Pradesh

                      I am using ICICI bank credit card from last several years. On 9th january 2011, I used credit card on moguls auto service towards diesel. At this time operator swiped card and immediately there was power off. As per operator transaction was not completed and hence swiped second time once power was up. When I received statement of ICICI bank then I observed tehre are two entries on 9th jan 2011 for moguls auto service, whereas there should have been only one entry.
                      I informed ICICI bank, sent letters and emails to them. But they are saying as per there investigation charges are correct. This is not at all acceptable to me and need your help to get this resolved. Since for one transaction/Purchase its charged twice.

                      Regards
                      Ajay
                      Hi Ajay,

                      We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1724853" in the subject line.

                      Regards,
                      ICICI Bank Customer Service Team.
                      I already raised complaint, but there is no satisfactory response from your end. Anyways you can reach me at [protected]@rediffmail.com.

                      I feel with growth in size, ICICI is not providing Customer Service and not bothered about customers.

                      Regards
                      Ajay.
                      ICICI has not cared to contact till time. This shows there customer service.
                      Regards
                      Ajay
                      Dear All,
                      Till date ICICI has not contacted. It shows ICICI Bank's customer service.
                      Its very unfortunate leading Private bank acting in such a manner.

                      Regards
                      Ajay
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                        skocheta
                        from Biaora, Madhya Pradesh
                        May 15, 2011
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                        Address: Indore, Madhya Pradesh

                        I Raised a dispute request with ICICI for transaction Dated 25th February 2011.
                        The said transaction was done on MANGAL BIG ADLABS for Movie tickets.
                        I did purchased 3 Tickets , amounting to 480 Rs. But on My credit account they were charged twice as 480.00 and 480.00

                        Were it not for my careful budget keeping, this comparatively smaller transaction would have gone unnoticed.

                        I Raised the dispute to ICICI and they credited back Rs. 480.00 stating that a probe is being set.
                        Yesterday (14th May 2011) the amount was debited back stating that I did made those payments.

                        When I Asked for the receipts or Proof of purchase, The agent initially was hesitant.
                        Finally what I received in mailer was a pure fake.
                        If agents at ICICI can not figure out that the signature is fake, how can we be sure.
                        Surely it's Fraud at BIG ADLAB's front, but ICICI officials should have caught the fraud and charged the guilty.

                        Please Suggest course of actions, as today this is a small amount but in future this could have been a bigger amount and I do not trust ICICI for that matter.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Dear Mr. Kocheta,

                        We understand that our official have contacted you and adviced you on further course of action.

                        Regards,
                        ICICI Bank Customer Service Team
                        Dear Mr. Kocheta,

                        We understand that our official have contacted you and adviced you on further course of action.

                        Regards,
                        ICICI Bank Customer Service Team
                        MY NAME IS PARITOSH RAJPUT LIVING IN MUMBAI
                        I HAD TAKEN ICICI SUPER PINNACLE POLICY ON[protected] AND MADE A PAYMENT OF RS 50000 .AFTER RECEIVING THE POLICY I UNDERSTOOD I WAS NOT THE SAME THING TERMS AND CONDITION WHICH WAS TOLD 2 ME BEFORE SO I DECIED 2 OPT 4 A FREE LOOK THAT MEANS RETURN THE POLICY WITH IN 15 DAYS OF ISSUE
                        SO I WENT 2 MULUND BRANCH 2 SUBMIT POLICY ON[protected].THEY ASSURED ME THE PAYMENT WITHIN 7 DAYS.TILL NOW I HAD NOT RECEIVED ANY PAYMENT I WENT 2 MULUND BRANCH 2 ASK THEM ABOUT THIS THEY TOLD ME THEY HAD NOT RECEIVED ANY POLICY FROM ME AND THE POLICY IS IN INFORCE AS ON TODAY
                        KINDLY HELP ME OUT OF THIS AS I AM IN NEED OF MONEY MY MOBILE NO IS [protected] MY EMAIL ID IS paritosh.[protected]@gmail.com
                        been 4 days complained in 10 online forums ...icici phone banking customer service ...sent 2 emails to icici...had a talk with deputy branch manager (kaushal kumar) minto park branch ...after so much complains also didnt get my reversal which icici charged me on[protected] under the name of mab which should have been 350rs+service tax not 1000s which they are charging me on acc[protected]

                        got charged 7times in this 4 days :(
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                          J
                          Jayesh Trivedi
                          from Mumbai, Maharashtra
                          May 15, 2011
                          Resolved
                          Report
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                          Resolved

                          Address: Thane, Maharashtra

                          Sat, 14 May, 2011 10:47:43 PM
                          Legal Communication : LBABD[protected] - Non Return of Original Documents
                          ...
                          From:
                          Jayesh Trivedi <[protected]@yahoo.com> [Chat now]
                          ...
                          View Contact
                          To: customer.[protected]@icicihfc.com; customer.[protected]@icicihfc.com
                          Cc: kv.[protected]@icicibank.com; k.v.[protected]@icicibank.com; kv.[protected]@icicihfc.com; k.v.[protected]@icicihfc.com
                          14.May.2011

                          ICICI Home Finance Company
                          ICICI Towers,
                          Bandra - Kurla Complex,
                          Mumbai - 400 051

                          Kind Attn:
                          Mr. K.V. Kamath, Chairman
                          Mr. M.S. Ramachandran Mr. V. Sridar
                          Ms. Chanda D. Kochhar

                          Sub : LBABD[protected] - Non Return of Original Documents
                          Re : SR[protected] dated 23.Mar.2011
                          Re : Visit on 06.May.2011
                          Re : Visit on 14.May.2011


                          I, undersigned, Jayesh Nanubhai Trivedi, age 52, first holder of the above loan agreement hereby state that your company, "ICICI Home finance company", fails to return my original documents, original assets, submitted at the time of taking loan even after Full Payment of Loan amount by 07.Mar.2011.

                          In the legal terms your company is defaulter with respect to returning of customer's Original Assets.

                          Apart from non return of original assets, the original documents, a mental harassment as well as embarrassment made to me by non providing proper answers, failure in commitment to give reply within time to me may lead to legal action against your company.

                          You are hereby requested once again to return my assets, the original documents, to me within next 15 days.

                          I reserve my right to go to court of law and/or consumer court for closure of your company's business as a defaulter w.r.t. returning of customer's asset, if my assets not returned to me within 15 days.

                          Non receipt of my assets within next 15 days may lead to above action.

                          Yours Truly,
                          Jayesh Nanubhai Trivedi
                          First Holder of Loan Agreement

                          Present Address:
                          A-1804, Runwal Pride,
                          B/H R-Mall, LBS Marg,
                          Mulund [West], Mumbai - 400080.

                          Contact Number: [No Advertisement Please]
                          [protected]
                          [protected]
                          eMail : [protected]@yahoo.com
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          ICICI/Home loan — Non returning of original home documents

                          Respected sir/madam
                          i mahaboob pasha s/o late abdul jaleel complaining about the subject to the company.
                          as i know that my father Abdul jaleel(A.G.M)Bescom had applied an application for home loan in your bank for Rs.seven lakhs and company had sanctioned Rs.six lakhs sixty thousand, and my father had nearly paid an amount of one lakh eighty thousand rupees to the bank throuhg EMI.but unfortunately he(First applicant) had died in an accident in the year 2005 of sep 23rd, there after my mother(Second applicant) had also died on 25th sep of 2005.afterwards we no source of income to repay the extent amount of loan to the bank.After enquiring the loan documents we have found that the extent principal amount of loan will be recovered from the insyurance company and we have asked the bank officails about this they also replied the same.and we take nearly six months to produce Gov documents and submitted inthe shimoga ICICI.
                          But nearly two and half year had left no one of the bank officials had taken the responsibilities and did not return the original documents to us .So i kindly request in you to return the original documents as early as possible at your convienience and oblige.
                          Thanking you.
                          i am sending the loan details to you.
                          Application number:-[protected].
                          File number:-[protected].
                          LAN number:-LBHAS[protected].
                          Loan amount sanctioned:-Rs.6, 61, 000/-
                          Paid amount:-Rs.1, 88, 148/-
                          year of sanction:-2003
                          loan agency:-Ashiyana home finance, Hassan, KArnataka
                          my contact:-[protected], e-mail id:[protected]@yahoo.com

                          Your's faithfully
                          Mahaboob pasha.

                          ICICI Home Finance — return of original documents

                          non-return of original documents. paid balance amount of Rs. 1, 90, 037 on 14.11.2008 at ICICI Bank, Begumpet, Hyderabad, A.P. vide Receipt No.[protected]. My mobile No. [protected]. no action taken in returning my papers. almost one month passed. I am informed that I will get paperswithin 21 days.
                          My home loan A/C No LB FER [protected], I repay instalment each month regularly since 2003. But uptill now no statement has been recd uptill now, which I know balance amt of loan. So kindly send me detail of my account.

                          ICICI Bank Limited — EPS not returned by ICICI Bank

                          Dear Concerned

                          I was the emp of ICICI Bank from the year Jun2006 to Jun 2008. Its been almost 1.5 years i have left the org and till now i have not received by PF. When inquired from ICICI people they said my salary account had been closed and Regional provident fund office in Mumbai had not received my cheque back. As they were saying they had submitted the cheque in my account, and it was returned because of account closure on 31/7/2009.

                          Now i have given them my latest account no as required by them and now they are saying first they will receive the old cheque which they havent received till now and then they will issue me the new cheque and will lodge in my new account no.

                          They are just harassing me as how it is possible that since 31/7/09 they have not received the cheque.

                          Request you to intervene into the matter as with your timely help i will receive my hard earned money.

                          Regards
                          Nikhil
                          [protected]
                          CURRICULAM VITE


                          Name SWAPAN KUMAR BISWAS



                          Father’s Name Ashoke kumar Biswas



                          Date of Birth 28 / 10 / 1987


                          Permanent Address Basirhat Mirzapur Near- D P Nanda House
                          Po-Basirhat College
                          Dist-24pgs(N)
                          Pin-743412




                          Local Address C/o- Dipak Biswas
                          Madhyam Gram Vivekananda Nagar
                          Near Sishu Uddyan
                          Kolkata-700129



                          Sex Male




                          Contact No [protected]



                          E-Mail [protected]@yahoo.com



                          Nationality Indian


                          Religion Hindu



                          Caste General


                          Language Known Bengali, Hindi & English



                          Educational Qualification

                          Examination passed Board / University Year Of Passing Marks
                          MADHYAMIK W.B.B.S.E 2003 514
                          H..S W.B.C.H.S.E. 2005 450
                          B.A C.U. 2008 580


                          Hobbies cricket & Football


                          Computer Qualification MS Word, Excel & Internet

                          Working Experience September 2007
                          ICICI BANK LTD.
                          SALT LAKE SEC II Branch
                          As a SE
                          Selling Current A/C

                          September 2008
                          ICICI BANK LTD
                          GARIAHAT Branch
                          As a BSSE
                          Selling current A/C
                          &
                          Customer care

                          Declaration: I do hereby declare that the above statement are true and correct to the best of my knowledge.


                          Place:


                          Date ______________________________

                          ICICI/Home loan — joint names appearing in loan statement

                          LOAN HAS BEEN AVAILED MY ME AND THE SAME HAS BEEN SANCTIONED ON THE CREDIANTIALS OF MY DOCUMETATION AND SINCE MY WIFE IS AN HOUSE WIFE AND AN NON EARNING MEMBER HER NAME TOO HAS BEEN INCLEDED IN THE LOAN AGREEMENT

                          HENCE ONLY MY NAME ONLY SHOULD APPER IN THE DOCUMENTS FOR ALL LEGAL PURPOSE

                          NO [protected]
                          Dear Mr. Reddy,

                          We are the customer service team of ICICI Bank.
                          We will contact you and address your query.

                          Regards,
                          ICICI Customer Service Team.
                          Hi,

                          We are sorry to hear about your experience.We have made a note of your mobile number & email id. We'll contact you and work to address your issue at the earliest.

                          Regards,
                          ICICI Bank Customer Service Team.
                          My name is Chamarty Viswanadham, aged 45 years, working as Senior Manager in Rashtriya Ispat Nigam Limited, Visakhapatnam Steel Plant, Visakhapatnam (Mobile No.[protected], [protected]) residing at the above given address.

                          M/s ICICI Housing Finance Corporation Limited (ICICIHFCL), 101-A, 1st Floor, 10-1-43, Siripuram Fort, CBM Compound, Visakhapatnam – 530 003 sanctioned a loan of Rs.235000/- upon executing an agreement bearing file No. No.[protected], dated 15/03/2003 for take over of loan from M/s Housing Development Finance Corporation. M/s ICICI Bank fixed the repayment schedule of the loan in 48 equal month installments (EMIs) of Rs.5765/- starting from 07/05/2003 to 07/05/2007. M/s ICICI Bank disbursed the loan of Rs.234681/- by deducting pre-EMI interest of Rs.319/- from loan amount of Rs.235000/- by way of cheque No.612144, dated 25/03/2003 in favour of M/s HDFC, Visakhapatnam.

                          In connection to this loan transaction towards security, ICICIHFCL demanded me to deposit the Original Property Documents in respect of property situated at Plot No.41, Netaji Nagar, Bommuru, Rajahmundry – 533101, East Godavari District, Andhra Pradesh. Accordingly I have deposited the following documents after receiving acknowledgement from Shri DVK Madhav, Relationship Officer of ICICIHFCL on 08/09/2003.

                          (a) Sale Deed No.42/95, Dated 19/05/1995
                          (b) Link Sale Deed No.7341/83, dated 06/08/1983
                          (c) Encumbrance Certificate No.493/99, dated 13/04/1999
                          (d) Encumbrance Certificate No.3541/99, dated 15/04/1999



                          For initial two years, I have paid loan amount by way of post dated cheques in favour of M/s ICICIHFCL, Visakhapatnam. Later, I was asked to give posted cheques in favour of ICICI Bank Limited (ICICIBL), Visakhapatnam. I have repaid entire loan amount promptly in 48 installments as fixed in the agreement to ICICIHFCL/ICICIBL on 07/04/2007. Then I have demanded the ICICIHFCL/ICICIBL for returning of Original Property Documents. I have sent several reminders to the Bank.

                          I have filed a case against ICICI Bank Limited in District Consumer Forum, Visakhapatnam and also made an appeal on the verdict of District Consumer Forum in AP State Consumer Disputes Redressal Commission (APSCDRC), Hyderbad. However, ICICI Bank Limited does not bother to comply with the verdict given by APCDRC, Hyderabad. (Copy of judgments of District Forum & APSCDRC are attached herewith)

                          The matter was also taken up through National Housing Bank, Mumbai for returning the documents by ICICIHFCL/ICICIBL. There was no reply from NHB or ICICIHFCL/ICICIBL till date.

                          ICICIHFCL/ICICIBL does not furnish details as regarding where, when, how and in which circumstances the original documents are lost/misplaced. Since beginning of informing the non-tractability of documents in 2007, ICICIHFCL/ICICIBL is asking me for giving consent for obtaining certified duplicate copies of the documents. If the original documents are destroyed due to the reasons such as fire, floods, etc and cannot be traced back under any circumstances, then the question of certified duplicate copies will arise. If the ICICIHFCL/ICICIBL misplaced the original documents or delivered wrongly to a third party, the question of certified duplicate copies will not arise and the ICICIHFCL/ICICIBL is responsible for locating and delivering the documents to me. For the past four and half years, though the matter was taken up in several ways, but the ICICIHFCL/ICICIBL failed to bring out such reasons for loss/misplacement of original documents and circumstances under which original documents lost/misplaced to the my notice immediately and no supporting evidence like extracts of registers, etc was provided by ICICIHFCL/ICICIBL to me.

                          If the ICICIHFCL/ICICIBL really misplaced original documents in their office, the ICICIHFCL/ICICIBL could have tracked the same down by obtaining the services of independent professional investigators, like chartered accountants etc. ICICIHFCL/ICICIBL neither made any such efforts in the past three and half years nor provided any evidence to me in respect of such efforts made by the ICICIHFCL/ICICIBL.

                          As aforesaid, since beginning ICICIHFCL/ICICIBL is showing very much interest to obtain the certified duplicate copies of documents, but does not paying any interest for tracing the original documents. The reason might be that once the original documents are recreated, the ICICIHFCL/ICICIBL may definitely avoid its responsibility of tracing back the original documents and delivery of the same to me as well as the loss that may be caused due to me because of misuse of original documents by third parties. In such circumstances, ICICIHFCL/ICICIBL has to establish by way of report of an independent professional investigator that the all documents in their office are verified and my original documents cannot be traced.

                          Further the behaviour of ICICIHFCL/ICICIBL not responding to the request of the undersigned to furnish evidence of records maintained for recording the movements of original property documents, etc is giving thought that some fraud is going on.

                          The original property documents and its original link documents are always essential for any future transaction by me. Whenever I try to transact with the property in any manner, certainly the original documents are very much essential and everybody who wants to transact with I will definitely ask for original documents. The loss of such original documents due to careless and negligence on the part of ICICIHFCL/ICICIBL will not solve the future problems that will arise to me. The certified duplicate copies of documents obtained by the ICICIHFCL/ICICIBL cannot be as good as original documents.

                          Nobody will come forward to do any transaction with the property without original documents. Even if anybody comes forward for transacting with the property, he will take the undue advantage of non-availability of original documents (or certified duplicate copies) with me by paying lesser value for the property. So the loss of original documents is huge irreparable loss not only to me but also to his heirs or successors.

                          As you are aware that in Satyam Fraud case from news papers and other media. There may be every chance of misuse of original property documents by the ICICIHFCL/ICICIBL for creating fictitious entries in their books of accounts to show more advances, if ICICIHFCL/ICICIBL are allowed to obtain the certified duplicate copies the property documents without proper reason. In such circumstances, the undersigned may have to face a lot of troubles.
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                            pash007
                            from Pune, Maharashtra
                            May 14, 2011
                            Resolved
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                            Address: Bangalore, Karnataka

                            Hi,

                            I have been using ICICI Platinum credit card for last 5 years, In last 5 years their call center people have took my change of address request 4 times and yet the same old address all my correspondence has been delivering.

                            My previous address was in Mumbai and present address is in Bangalore. My present card validity is getting expired and requested for the new card.. In spite of so many reminders they have been delivering at Mumbai address..

                            Today again I have called up their call center and he said they have delivered at Mumbai address and now he cant do anything as the card is in transit,

                            ICICI people are highly irresponsible they keep on giving SR request and doing nothing... The problem is the customer like me where should I go??? as they dont have any center for complaints except call centers w/o any numbers, also you cant catch the same guy as call get divert to anybody for your next call.

                            I have been suffering from this problem and hope you people should not hence get away from ICICI credit card.

                            Rgds,

                            Pashupati
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Hi Pashupati,

                            We are sorry for the inconvenience caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the issue. Kindly refer "1716144" in the subject line.

                            Regards,
                            ICICI Bank Customer Service Team.
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                              H
                              heartzzzzz
                              from Mumbai, Maharashtra
                              May 14, 2011
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              This is to inform you that i owe a credit card debt from ICICI bank,(4477 XXXX XXXX 7000), for account of Mahesh Mohan, residing at B-703, Adarsh Apt, yeshwant nagar, Vakola, Santacruz east, Mumbai 55.

                              I met with a major accident in September 2009 and it was so devastating that my left hand got paralyzed (Brachial Plexus Injury), I was bedridden for six months and had a nerve transfer surgrey as well but the chances to recover are very minimal. I had submitted all hospital documents to ICICI staff couple of times stating i cannot make any further payments on my credit card as i have no money also i am not from a financially sound family.

                              Now i have managed to get a job in a call center and managing to survive by working with 1 hand, but the remuneration that i get from it is not even sufficient to make up for my medical expenses.

                              Recently i have started getting collection calls again from one Mr. Rahul Mahtre (Ph. number[protected], going to the extent of continuously calling all my office extensions and harassing them even after being informed i am not in the office.

                              Request you to kindly look into th matter, i am facing difficulties to make my ends meet and these collection calls are taking a heavy toll on me mentally as well.

                              if in future if i have any capability to make payment i will initiate calls to ICICI i dont want any collection agency calling me, my family or wherever i a working. Please do the needful.
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              ICICI Bank Credit Card — Harassment by ICICI Bank Collections Department

                              This is with regards to my credit card from ICIC Bank. I have called them repeatedly to request for a settlement on this card howver they don't seem to understand. I have an outstanding of 98000 in the card. I can only pay 25000 and close this card. I am about to leave the country for a very long time. I being a good citizen called them and informed them that I can pay 25000 and settle the card as I am going out of the country. I could have just gone abroad without paying anything and they could have done nothing about it. However I chose to settle the account but they are asking for 90000 which doesn't make sense because the outstanding itself is 98000 and settlement amount cannot be so close to the actual amount and the second reason is I dont have that much fundsd. I am not interested ini any installments with this bank. I am going to pay 25000 and if the bank doesn't take it then I will go out of the country without paying. I am continously harrassed by the collections department. Kindly get one of the managers to take 25000 from me and settle my account.
                              Dear Mr. Dasgupta,

                              Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.

                              We will be glad to assist you.

                              Regards,

                              Nazia Sayeed
                              Office of the Nodal Officer
                              ICICI Bank
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                                sumitk
                                from Gurgaon, Haryana
                                May 14, 2011
                                Resolved
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                                Address: Delhi

                                Sir, In continuation to compalaint on 14 May,2011 regarding ECS, my ICICI BANK car loan no. is LADEL[protected].Icici bank is requesrted to regularise the ECS and transfer amount from my SBI branch.

                                SUMIT KHANNA
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Sir,I have taken car loan from ICICI BANK in the year 2007 for emi of Rs.10944/-which was regularly being paid by me through ECS from my account of State bank of Anand vihar East Delhi branch. All of a sudden Ecs mandate failed at ICICI BANK end resulting the installment being paid through cheque.However the payment is being done for the last six month on cheque reciept. Icici bank depute someone to collect cheque from my residence every month which is not good.

                                In this connection I have requested Icici bank to rectify the procedure and stop collecting cheque from home. I have been assured every month that system would be set right with SBI. But regret to point out that icici bank had failed to settle the issue with SBI and deputing the agent man to to collect the EMI so that interest could be charged at end of completion of loan.I am having sufficient amount in my account in SBI.My question is why I have been harrassed unnecessarily. I have spoken to Executives of the bank number of time and visited ICICI brach near by my home, but no proper help/ guidline given to me. It is very shameful on the part ICICI BANK which has not rectify the procedure.


                                SUMIT KHANNA
                                ECS MANDATE
                                Sir, In continuation to compalaint on 14 May, 2011 regarding ECS, my ICICI BANK car loan no. is LADEL[protected].Icici bank is requested to regularise the ECS and transfer amount from my SBI branch every month.THANKS

                                SUMIT KHANNA
                                Sir, I, A.K.KHANNA father of Sumit, want to comment on ICICI BANK.The working of this bank was very good. during Mr. Kamath time, now the system has entirely changed as employees of the bank are unable to explain the mmatter correctly.Proper trainning is required to each employee as how to deal the customer.
                                It is totally failure on the part of bank as ECS mandate discontinued without any reason.Looking to present circumstances I will not suggest any body to take loan from the bank like ICICI.HOPELESS.

                                A.K.KHANNA
                                Hi,

                                We are sorry to hear about all the grievances you have for our banking services. We would like to take this opportunity to resolve your complaints. We have made a note of your loan account number. We will get in touch with you soon.

                                Regards,
                                ICICI Bank Customer Service Team
                                To
                                ICICI BANK,

                                Kindly let me know the action taken by Icici bank.Should I persume that I have to pay interest on late payment of EMI every month due failure of bank system? I regret to state that ICICI Bank has no proper system and grip on routine work. Hopeless working.

                                Sumit khanna
                                Sir, In continuation to my complaints for ICICI Bank, a new story has now been created by ICICI Bank car loan staff redarding some dues required to be paid by me. I am regularily paying my EMI through ECS systom which was restored earlier. I do not know, the type of amount is being demanded to pay by me. The number of time, bank staff has reminded me on phone to pay some dues. It is very surprise that the bank has no proper systom to track Emi/Dues etc.as I have nothing to pay by me except Monthly Installments which are being paid by me regularly.

                                I will request Icici bank to check their hopeless systom/record and then speak.

                                Sumit Khanna
                                Sir, The hopeless bank has no reply. I will again insist Icici bank to check their hopeless system/records and reply accordingly.
                                Sumit Khanna
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                                  V
                                  vedaswaroop
                                  from Pune, Maharashtra
                                  May 14, 2011
                                  Resolved
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                                  Address: Hyderabad, Andhra Pradesh

                                  On 8/5/11 ,I tried to made a transaction of 500/- at 14:00 ,at ICICI ATM ( KPHB 6th phase, malaysian circle), but due to insufficient 500/- rupee notes in the ATM machiene, I cancelled the transaction by pressing the cancel button. Later I withdraw 500/- from the SBI ATM (KPHB 6th phase, malaysian circle) at 14:01. While checking my mini statement on 10/5/11 , I found that an amount of Rs. 5000/- was debited from my account on 8/5/11 at 14:06. Then,I logged a ticket with complaint number[protected]. Today (14/05/11), I came to know that the ticket has been closed , saying that due to successful transaction of 5000/- was made. But I didn’t made any transaction of said amount. I met ICICI bank( JNTU branch, kuikatpally, Hyderabad) operational manager, he said that to raise a mail to account manager. i dint get any response

                                  According to mini statement , I found the following:
                                  1. I tried to draw 500/- at 14:00 from ICICI ATM, but I cancelled .
                                  2. I ‘ve drawn 500/- at 14:01 from SBI ATM .
                                  3. But my mini statement shows, a transaction of 5000/- made at 14:06 from ICICI ATM.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  HELLO
                                  My name is Miss gift buba never married before, i saw your account profile in this site (www.consumercomplaints.in) today and
                                  became intrested in you, i will also like to know you the more, and i want you to send an email direct to my email address so i can give you my picture for you to know whom i am.
                                  Here is my email address ([protected]@yahoo.com )
                                  I believe we can move from here!i am waiting for your mail to my email address
                                  above gift
                                  (Remeber the distance or colour does not matter but love matters alot in life)
                                  [protected]@yahoo.com









                                  HELLO
                                  My name is Miss gift buba never married before, i saw your account profile in this site (www.consumercomplaints.in) today and
                                  became intrested in you, i will also like to know you the more, and i want you to send an email direct to my email address so i can give you my picture for you to know whom i am.
                                  Here is my email address ([protected]@yahoo.com )
                                  I believe we can move from here!i am waiting for your mail to my email address
                                  above gift
                                  (Remeber the distance or colour does not matter but love matters alot in life)
                                  [protected]@yahoo.com
                                  Helpful
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                                    robinxavier
                                    from Basi, Punjab
                                    May 14, 2011
                                    Resolved
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                                    Resolved

                                    Address: Jaipur, Rajasthan

                                    Hi,

                                    This is Blessy John from Jaipur and my Loan was with Tata Finance and then the Loan got shifted to ICICI Bank, now the RC was lost and the FIR was logged with Police and RTO wants the NOC also to even issue the duplicate copy of the RC and then remove the Hypothecation of Tata Finance.

                                    My Vehicle number is RJ14 34M 9449, can I get the NOC issued immediately.

                                    Regards,
                                    Blessy
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    HELLO
                                    My name is Miss gift buba never married before, i saw your account profile in this site (www.consumercomplaints.in) today and
                                    became intrested in you, i will also like to know you the more, and i want you to send an email direct to my email address so i can give you my picture for you to know whom i am.
                                    Here is my email address ([protected]@yahoo.com )
                                    I believe we can move from here!i am waiting for your mail to my email address
                                    above gift
                                    (Remeber the distance or colour does not matter but love matters alot in life)
                                    [protected]@yahoo.com
                                    I have a two weller loan from ICICI bank in NOV`08. I opt this loan for 24 Months. My last Installment got bounced but when I checked my personel account the installment balance was available. As I have paid my installment with bounce rather they are not giving me the NOC. They are saying that their some dues pending to my side. Why I pay that? when their was balance available in my account and for that I have paid the bounce.

                                    Ritesh Jain
                                    [protected]
                                    hi i have two wheeler loan from ICICI BANK from may 2006. i paid all installments but due to some kind of reason
                                    i forrget to take NOC from ICICI BANK but now i need NOC very much the customer name is (RAM SINGH S/O SULTAN SINGH) & MY BIKE NO-(RJ02-2241) so please preffer me the NOC .MY CONTACT NO IS-[protected]
                                    How to clear my outstanding loan amount
                                    I am take two wheel in authorized dealer he take loan in ICICI bank loan. I give miquor cheque but he lost and not collect to in account so he collect cash and I give it but he does not collect last emi so how to clear my outstanding amount. And take noc.
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