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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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T
tasmohan
May 9, 2011
Resolved
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Address: Bangalore, Karnataka

As per the Customer care people's advice, I have put a service request to re-issue my password on 08-Apr-2010. Initially i entered wrong password and got an error "Invalid User id", later i checked with Customer care and i put a service request to re-set my password. But it has been more than a month and i haven't receive any response from them. Now I am not able to track my service request number.

My service Request # SR[protected]
My B2 Account number :[protected]
Aug 13, 2020
Complaint marked as Resolved 
Hi,

We are sorry to hear about your experience.We have made a note of your B2 account number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.
i want to know that i will forgoot user id & password than i will know them plz send formate my mail id [protected]@gmail.com
mobile-----[protected]
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    S
    supratimsays
    from Mumbai, Maharashtra
    May 9, 2011
    Resolved
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    Address: West Bengal

    Dear Sir / Madam,

    I had taken a personal loan from ICICI Bank in 2006 of Rs. 30,000/- and I had paid EMIs. The capital outstanding shows Rs. 5000/- and the person who collected the amount from me every month suddenly disappeared when Rs. 5,000/- was due. On repeated calls also he never turned up from collection. Now one lady from Central ICICI Cell calls up and threatens with dire consequences if I do not pay Rs. 29,900 (which includes lawyer fees as well. I am willing to pay my outstanding amount, however it is injustice to collect the Lawyer charges from me and also threats.

    My Loan A/C No. is: LPCAL[protected].

    Please help. Should I file an FIR / GD with the police and file a criminal case myself for protection?

    Kindly advise.

    Best Regards,
    Supratim Bhattacharya
    Aug 13, 2020
    Complaint marked as Resolved 

    ICICI Bank — personal loan-threatening call

    TO WHOM IT MAY CONCERN


    Dear Sir/Madam,
    I, Sri Shounak Ray residing at Nabapally Boys’ School Rd, P.S-Barasat, P.O- Nabapally, Calcutta, West Bengal – 700126 Ph. No.[protected], Mobile- [protected], e-mail- [protected]@gmail.com have availed a STPL mentioned in your welcome letter as LAN No. LIZHT [protected] Dated 25th September 2007. I have already paid my last EMI for the month of March of this year. I have already attended a number of calls from your side and I confirmed them that I have no intention to cheat the bank by not paying the amount though I am running out of money now a days. My wife is seriously ill also my parents are. So, I am in very critical situation. Knowing all the fact today (28th March 2009) at 1.07 pm from[protected]total call duration 04min29sec) my mother received a call on our residential phone numbered[protected]. The caller spoke with her so rudely and threatened her and used a number of slang languages. By his (Your Representative named Mr. Abir Chaterjee) this type of language and very rough behavior my mother became sick and she is now running in trauma and for that I have to contact my family physician immediately.
    I have mentioned earlier that I am willing to pay the rest of my loan amount as on regular basis, but I need some time to get recovered financially. To know the above fact and keeping my generous intention in mind, I earnestly request you to take immediate action on Mr. Abir Chatterjee and his type of “Threat Calls” as early as possible. I will be grateful if your representatives contact me directly on my mobile (033 [protected]) but not on my residential number.
    Thanking you,
    Yours sincerely
    Shounak Ray
    Nabapally Boys’ School Rd,
    P.S-Barasat, P.O- Nabapally,
    Calcutta, West Bengal – 700126
    LOAN AMOUNT- 50, 000.00
    NO.OF ADV EMI- 0
    TENOR (MONTHS)- 36
    EMI- 2464.00
    START DATE-05-NOV-2007
    PAID 17 EMIs till March 2009
    Ph. No.[protected], Mobile- [protected],
    LAN NO.- LIZHT[protected]
    LOCATION- GARIAHAT-CALCUTTA
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      S
      snarasoft
      May 9, 2011
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      Address: Chennai, Tamil Nadu

      Hello Lawyer,

      My HomeLoan A/C is LBCHE[protected]

      I have taken an Homeloan in 10/1/2008 and am paying an EMI of Rs. 31.X thousands /per month.

      It was a heart attach to see my amortisation schedule that has been changed on each printout I had to take after each month.

      They way its floats across the principal (taking 200.00 INR per month), Intrest rate and the number of years to repay (Currently 518) months is heart breaking.

      People around me are laughing and shocked with the tenure and the prinicple being taken.

      I need the ICICI authorities to give a proper justification on the float and the increase without my knowledge.

      Please guide me on what can be done at this point of time. Im extremly disappointed as my entire faith in paying for the house each month honestly, should have be fruitfull even if I had put it in a saving account.

      Please let me know my choices of what best can be done.

      Thanks in Advance.
      Sathya Narayana Kaliprasad.
      [protected]@gmail.com
      [protected]
      Hyderabad.
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi,

      We regret the problem caused to you.We have made a note of your mobile number & email id. We'll contact you and work to address your issue at the earliest.

      Regards,
      ICICI Bank Customer Service Team.
      welcome to the world of icici home loans
      i got an email a few days back from icici stating that the new floating interest rate is 15%, the wat they are going Home loan and PL would be same.
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        A
        anshul.k.86
        from Bengaluru, Karnataka
        May 9, 2011
        Resolved
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        ICICI online banking has recently started new concept of OTP one time password of logging in to your account withount giving any information to their customers.It was really annoying,u r supposed to get the password on your mobile or email registered but u never get that message or mail, so u r forced to send a sms which charges u 3rs every message but by the time u get the message it says ur session has expired please login again and send the message again.Its just a new way of looting money by iCICI n i[censored] try calling their paid customer care after ling hours of waiting pressing thru ivr they will tell u that our call volumes are really high please call us later.This is the worst banking experience i got so far.I[censored] have an option o[censored]sing other banking banking service please do.Dont ever open an account with ICICI.
        Aug 13, 2020
        Complaint marked as Resolved 
        dear
        i.c.i.ci bank
        branch managar
        my account statement not resived last 6 months
        and my internt banking user id and password not working
        my.a/c.no:[protected]
        B.N.V.KRISHNA
        I have mail to you that we have not any ID & Password still now. I have submitted all the related document regardsing Internet Banking on[protected]. Our company details as under :-

        Website Toolbox India Pvt. Ltd.
        M-1, Ashoka Centre
        E-4/15, Jhandewalan Extension
        New Delhi - 110055
        ICICI Bank A/c
        A/c No.[protected]
        Sector-63, Branch, Noida

        After 100 times to follow up i did not get any proper response from my Branch Manager Mr. Anand Parkash and Relationship Manager Mr. Amit Aren.
        I really disappointed towards your services, please give me proper response as soon as possible.

        Internet banking — Staying in Abroad to apply internet Banking

        Dear Sir,
        My NRE account is in Davangere, Karnataka State, but i am working in Muscat since two years, i am transfering money to my account but i need Internet banking to check balance, so can you please advice me to next Step.
        My account is in PJ Exthn Branch Davangere, Karnataka.


        Mohammed Altaf
        sir, my account no.[protected] is not working by internet banking account opening time gave user id&password but not working please give me user id & password my e-mail address or residence address
        dear
        i.c.i.ci bank
        branch managar
        my account statement not resived last 4 months
        and my internt banking user id and password not working
        my.a/c.no:[protected]
        Obaidur Rahman
        sir, my account no.[protected] is not working by internet banking account opening time gave user id&password but not working please give me user id & password my e-mail address or residence address
        internet banking

        sir, my account no.[protected] is not working by internet banking account 1 week time gave me user id&password but not working please give me user id & password my e-mail address



        praveen kumar
        [protected]
        ICICI Complaints - internet banking


        Posted: by Nagavarahakrishna


        internet banking

        dear
        i.c.i.ci bank
        branch managar
        my account statement not resived last 6 months
        and my internt banking user id and password not working

        1..a/c.no:[protected] B N V KRISHNA )


        2. A /C NO:[protected]B.NAGAVARAH KRISHNA )
        Dear Nagavarahakrishna,

        We apologize for the inconvenience caused to you. We have made a note of your account number and will contact you soon to address your concern.

        Regards,
        ICICI Bank Customer Service Team.
        Hi ,
        I am trying to access the login page of icici bank but its not opening. I am trying from last night & still unable to use internet banking. I dont know what the f... icici bank is doing.

        Thanks,
        Amar.
        Hi,
        I have been fighiting with ICIC customer care about this. The feasibility of the service is in question.

        OTP is not sent to email of a domestic customer. It is only sent to mobile. I have been asking to them to modify their policy but they are not doing it.

        Forget about modifying policy/FAQ, this is not feasible when a customer goes abroad for certain time and does not carry the mobile in roaming. This situation will be a nightmare for the customer.

        I would have had 5-10 email communications regarding this and I finally escalated to the grievances cell of ICICI now. Hope to get this resolved. Here is the detailed email I wrote to them.

        [protected][protected][protected][protected][protected][protected][protected][pr...
        [protected]@icicibank.com.

        Hello Sir,
        I am a customer of ICICI bank since last 11-12 years. I bear one savings and one Salary account. Here are the account numbers.
        00610100XXXX
        03600151XXXX

        Off late I have been finding issues with respect to the service being provided by ICICI bank. Though I have lot of issues, I am writing this email to show my grievances for the service called OTP. This is a policy which asks for one time PWD while customer logs into ICICI bank online. I have concerns of the feasibility of the service as this does not help a customer who is travelling abroad and does not carry a mobile/cell.

        I have been writing to the customer care of ICICI on this but still have not got any answer which I am convinced of. You can get the details of my communication with the customer care from my mail box (Online mail box). I am also attaching one email trail in a word document along with this email.

        Here are my questions which are either not answered directly/I am not convinced with the resolution.

        Question 1 :

        OTP will be sent only to mobile/cell numbers registered of the domestic customers. However policy/FAQ says this will be sent to email as well. When I asked why I am not being sent the OTP over email? The response to this question was, PWD will be sent to NRI customers only. I have been asking them to modify the policy/FAQ still I don’t get any answer. This is simply misleading the customer

        Question 2:
        Now, a domestic customer who goes abroad for a short term trip need to take a mobile connection there, as OTP may come up any time and in such a case, the important work of customer will be stalled.
        Solution to the above problem is that the customer will have to take a mobile connection abroad and update it the system so as to get the OTP. This is absolutely not feasible. As this is forcing customer to take a connection abroad.

        Question 3:
        Now, even if the connection is taken abroad, the process which needs to be followed to update telephone number is tedious. Customer has to send a letter to the ICICI bank address and get this done. This would take 7-10 days time as international post/couriers will take some time. Here also I have to be in mercy of the courier/POST as I don’t know if the letter will be delivered and will be worked upon? There will not be any tracking number for this.

        All these are building so many restrictions around the customer that in a typical scenario customer will not be able to do anything.

        Just think I will bother about my work and my travel or I will bother about my login details and its feasibility abroad. Don’t you think the extra security measure you have implemented is without looking at all these points?

        Please note this forces me to open another account now and move to that slowly. I definitely see this as a barrier in using ICIC bank.

        Kindly look into this issue and please let me know, I need to present my case further. You can arrange a conference call between different departments and I can present my case there.
        I completely agree with your views here.Its jus another way of making money by SMS, which they charge u for receiving the OTP.
        Where I am presently there is a weak Docomo signal. I recv the OTP after a long time and by the time I enter it the ICICI webpage session expires. At every stage the sms is lagging resulting in 4 unsuccessful attempts.
        Its a good idea to go for some other bank.
        dear
        i.c.i.ci bank
        branch managar,
        i am having 3 accounts in icici bank sivaganga .2 accounts are working
        under internet banking system.but my internt banking user id and password is not working
        in one ac... frequently this accurs though i have revised my password 15 days back.kindly revise my password and send the same to my address or email the same at the earliest
        my.a/c.no:[protected]
        A.RAMACHANDARN & Dr PRANESH KUMAR
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          M
          msaravanan123
          from Kanakapura, Karnataka
          May 9, 2011
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          Address: Pune, Maharashtra

          Dear sir,
          I used ICICI ATM machine to withdraw 1000Rs on 26.02.2011 (time is 17.35) using SBI atm card . But I got only 700Rs from that machine .The atm id is S1AN2486.
          Branch is Chinchwad - pune. Please help me to get my money back .
          Aug 13, 2020
          Complaint marked as Resolved 
          Its the problem from ICICI bank ATM machine. But their told approach my bank.
          But SBI customer service is very worst. even though I cant able to speak with them.
          So I request ICICI bankers to solve this problem from their side itself . If ICICI bankers need my account related information, I am ready to give.
          Dear Sir,
          I too used ICICI ATM machine to withdraw Rs.500 on 03.08.2011 (after noon time ) using SBI ATM card . But I didn't get the money. But the amt is got debited from my a/c.

          ATM id is 2412.
          ATM Location:
          Cognizant Technologies / Solutions, 63/1/2,
          Old Mahaballipuram road, Navallur,
          CHENNAI, 603103

          Please do the necessary steps to credit my money to my a/c..
          First inform to your branch, if they are not ready to take any action then send sms HNHAPPY to [protected]
          Hi Thirumalaisami,

          We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.

          Regards,
          ICICI Bank Customer Service Team
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            N
            niraj kalra
            from Siliguri, West Bengal
            May 8, 2011
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            1. I am a serving Defence Officer, having an ICICI Bank A/c No.[protected] which was opened in dehradun branch at the time of commissioning. At the time of opening a/c ,it was informed to all cadets that it is a zero balance special scheme account only for defence officers and not a salaried account.
            2. However , I have been charged for QABChgs, Jan-Mar11+ST77 Rs. 827.00 for not keeping a balance of Rs.10,000/=.
            3. At the time of opening the a/c, i was given a zero balance a/c privilege and now they have deducted the amt without any intimation.
            4. I would request to take up a case for refund of the said amt and atleast bank should intimate the customer if there is any change in such policy. Its a very pathetic show by such a huge capital market bank jus to make few bucks.

            Kindly look into this at your earliest and help me to get my money back.
            Thanks
            niraj
            Hi Niraj,

            We are sorry to hear about your experience.We have made a note of your account number. We'll contact you and work to address your issue at the earliest.

            Regards,
            ICICI Bank Customer Service Team.
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              J
              jas raj
              from New Delhi, Delhi
              May 7, 2011
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              Address: Delhi

              I Janak raj.Todya i buy ur policy just 1Hour befroe,Floter health insurance policy no 4034i/ffh/w-2785018/00/000/ & Quote No.Q[protected]. i click the option with accidental Insurance that cost is 4171/ if do not click on the accdential insurance poilcy so that is Cost3046rup/. but amount dedcut from my account 4171 with accidental policy,bt that is not rite.caz ur compnay done my policy without accidentle insurnce rup of 3046,but i pay to ur company with accidential insurance 4171rup. so plz slove my problem as soon as posible.otherwise i will go to Court.caz ur coustmer executive misguide me.
              I Janak raj.Todya i buy ur policy just 1Hour befroe, Floter health insurance policy no 4034i/ffh/w-2785018/00/000/ & Quote No.Q[protected]. i click the option with accidental Insurance that cost is 4171/ if do not click on the accdential insurance poilcy so that is Cost3046rup/. but amount dedcut from my account 4171 with accidental policy, bt that is not rite.caz ur compnay done my policy without accidentle insurnce rup of 3046, but i pay to ur company with accidential insurance 4171rup. so plz slove my problem as soon as posible.otherwise i will go to Court.caz ur coustmer executive misguide me.
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                P
                Parimala N.
                from Delhi, Delhi
                May 7, 2011
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                Address: South West Delhi, Delhi

                I had opened a saving account with ICICI bank in 2008 to link with the demat account for online trading purpose. The debit card they issued was returned by me as I did not need it. The bank official took it back and said that she has updated on the computer. When I pressed for a written statement, she said there was no need for that as she has already updated. Recently, when I went to close the account, I found that they have charged me for DCARD. When I asked for it to be reversed, I was told that they will do it only if I will not close the account. I had no choice but to forgo my money.
                Aug 13, 2020
                Complaint marked as Resolved 

                ICICI Bank — DIDUCTION

                MY COMPLAINED,(REGARDING DEDUCTION OF INTREST OF MY OLD CAR LOAN A/C NO.IS ADEL376284 FROM MY REFINANCE CAR LOAN A/C NO.LUDEL[protected])TO YOUR COMPLAIN SERVICE OFFICER MR.SUMIT WHO IS WORKING IN ICICI BANK VIDEOCON BUILDING,DELHI. MY COMPLAIN NO IS 770204 DATED 01/07/05.BUT STILL I HAVE NITHER RECIEVED ANY REFUND NOR ANY BODY RESPONDED TO MY COMPLAINT.2nd COMLAINT NO IS 1203740 DATED[protected] I AM STIL WAITING MY REFUND 2550/- WITH INTREST
                Dear Manjeet,

                We're sorry to hear about your experience.
                Please write to us with your contact details at [protected]@icicibank.com. We'll contact you and work to address your issue.

                Regards,
                ICICI Customer Service Team.
                Dear Sir,

                1. I, P Suji Dhas, am an account holder of SBI, Kuzhithurai (0867) and my DSP A/C No is [protected]. I am serving with Indian Army and presently serving in counter insurgency area at Rajouri District. On 02 Feb 2013, my wife has gone to ICICI, ATM, which is located at opposite side of LIC building Martandam, Dist Kanniya Kumari for withdrawal of money. During the ATM process, she has entered for Rs 10, 000/- for withdrawal, but the amount was not received from the ATM and ATM machine had also shown an indication of CANCEL. She cancelled the command and again try to draw the money but the machine yet again failed in the procedure. Late on inquiry an amount of Rs 10, 000/- was found to be deducted from my account on 02 Feb 13 which was not received by her.

                2. I lodged a complaint to SBI customer care on 05 Feb 13 and received ticket No AT[protected] and the rep of SBI customer care also said that your compliant will be resolve within seven working days. On 09 Feb 13, on contacting with SBI customer care, rep of customer care said that your complaint has been resolved by ICICI Bank, Martandam and the wrong deduction amount will be credit with seven working days. However the amount was not credited till 13 Feb 13 so on contacting yet again with SBI customer care I was informed that Rs 10, 000/- transaction was carried out on 02 Feb 13 from S/B account and I was to contact my home branch for further clarification. My wife has met SBI, Kuzhithurai manager on 15 Feb 13 and he said that the transaction was carried out on 02 Feb 13 and also given a copy of summary which was received from ICICI Bank Martandam. Then she met ICICI Bank manager on same day, he said that the transaction was carried out, so the amount has not refund. She approached the manager that on scrutiny from the CCTV camera recording which is fitted in your ATM room if the amount has received by me or not. He said that CCTV recording will be scrutiny on request of SBI, Kuzhithurai.

                3. On scrutiny of ICICI, Martandam summary the followings are not understand :-

                a) As per journal record time of all transaction was carried out between CARD ENABLE AND TRANSACTION START less my transaction. My transaction was carried out between AMOUNT ENTERED AND TRANSATION REQUEST. i.e 16:30:48.

                b) Account No of all transaction has been shown in journal record less my transaction.

                4. SBI, Kuzhithurai has approach ICICI, Martandam to verify the camera recording vide their letter No dated 01 March 2013. ICICI Bank Martandam has verified the Room camera on 01 March 2013, but the picture not clear due to sun light. The manager, ICICI Martandam said that we will verify ATM Camera which was fitted in ATM Machine with 10 to 15 days.

                5. Inspite of repeated complaints and requests to SBI & ICICI during the prolong period from 02 February 2013, my wrong deduction amount Rs 10000.00 has not yet credited in my S/B account.

                6. Now-a-days am mentally disturbed due to the wrong deduction, so am not able to perform my duties properly in counter insurgency area. Therefore, you are requested to rectify the complaint and credit the wrong deduction amount in my S/B account as earliest as possible. You are also requested to intimate the progress of the compliant in my Email ID [protected]@gmail.com
                Hi

                I am shiv. I also found same charges in my icici bank account on 22/05/2013. Its 28.09 two times. When i call to Customer care. They told simply "The charge is collected for Try to swipe your card above balance amount".But i never did that.Why they are doing this ?

                22/05/2013 POSDEC CHG/30-04-13/5281/25ST3 DR INR 28.09
                22/05/2013 POSDEC CHG/30-04-13/5281/25ST3 DR INR 28.09

                Regards
                Shiv Sharma
                I had deposited ICICI Bank SC Scheme 2004 worth R's. 10.50 lacs. I have given form No. 15 H before 31st May 2016. Even though TDS has been deducted from my interest dues as on 30 June, 2016 from receipt No.89/ 102.
                Kindly refund TDS urgently and credit to my account.

                Regards

                JC Shah
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                  tejaram choudhary
                  from Guntur, Andhra Pradesh
                  May 6, 2011
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                  Address: Pali, Rajasthan

                  Dear Sir/ Madam,

                  My self Tejaram Choudhary, I was left my job of ICICI Prudential Life Insurance Co. Ltd. on 25/02/2009 and I was applied to withdraw the PF on 6 march 2011, But I can't recive my PF Amount and final settlement amount as on date. My PF A/c deatials as follows.

                  Name : Tejaram Choudhary,
                  Name of Employer: ICICI Prudential Life Insurance Co. Ltd.
                  PF A/c No: 562842
                  Date of Apply to withdraw PF: 06/03/2011
                  Contact No: [protected],[protected]

                  I hope you may proseed the compalint fast.

                  Thank You
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                    jk_dhir
                    from Jalandhar, Punjab
                    May 6, 2011
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                    Address: Fatehgarh Sahib, Punjab

                    i want to compliant about icici finance in 2004 i have purchased bike on loan from MANDI GOBOINDGARH which is PB 26C 5976.i have taken 25000 rs laon.but till now no NOC given by the icici finance .Even i have paid all the amout.because of NOC i cant sold my bike kindly help me on this which action should i take againset these people.
                    regards
                    jatinder kumar
                    [protected]

                    n/a — icici ldh

                    This is with reference to mail I have rcceived details of only one transaction out of three telephonically.My two querries are still pending. More than two working days have elapsed as was required by you. Kindly do the needful and oblige.
                    Niripjeet Singh
                    a/c no.[protected]


                    2009/11/14 Head Private Banking <[protected]@icicibank.com>
                    - Show quoted text -


                    Dear Mr. Singh,

                    This is with reference to the mail regarding the details of the transaction in your Savings Bank Account number[protected].

                    We confirm that the Savings Bank Account number[protected] has been closed, so we regret to inform that we will be unable to provide the details of the closed account through customer care.

                    We have registered the request through Service Reference Number SR[protected] to the branch for confirming the details of the transaction.

                    We will respond to you within 2 working days.

                    Sincerely,
                    Anoop Pillai
                    Customer Service Officer
                    ICICI Bank Limited

                    "ICICI Bank now offers 6.50% of interest p.a. on fixed deposits for 390 days, 6.25% of interest on fixed deposit for 590 days, 7.00% of interest on fixed deposit for 790 days and 7.25% of interest on 990 days w.e.f. 12.10.2009. Please contact any ICICI Bank branch."

                    "Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."

                    Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

                    CONFIDENTIALITY INFORMATION AND DISCLAIMER:
                    This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank


                    -----Original Message-----

                    Subject: level1complaint/ Savings Account


                    Name: Niripjeet Singh
                    Product: Savings Account
                    Account No:[protected]
                    Application No:
                    E-mail address: [protected]@gmail.com
                    Mobile no: [protected]
                    Telephone no: +[protected]
                    Details of complaint: With due respect it is submitted that I have saving bank account with your bank. My saving account No . is [protected]. I have deposited two entries of Rs100000/- dated 15.12.2004 and Rs.700000/- dated 08.02.2006 and withdrawl one entries vide cheuqe no.726994 dated 21.09.2007. I do not know form which bank / account has been deposited/withdrawn in the bank.


                    Income tax department has conducted raid at our premises on 21.02.2008. They want information from 2001 to 2008 from saving account . I have provided all information to the department except mentioned above. I have visited number of time to your ICICI Bank, F G Market Branch, Ludhiana for enquire of entries for verification so that I can explain to department but all in vain.

                    Now I requested you to kindly verify these entries and informs us from which bank and account debited and credited to my account.my account is currently closed.

                    My e mail address is [protected]@gmail.com


















































                    This is with reference to mail I have rcceived details of only one transaction out of three telephonically.My two querries are still pending. More than two working days have elapsed as was required by you. Kindly do the needful and oblige.
                    Niripjeet Singh
                    a/c no.[protected]


                    2009/11/14 Head Private Banking <[protected]@icicibank.com>
                    - Show quoted text -


                    Dear Mr. Singh,

                    This is with reference to the mail regarding the details of the transaction in your Savings Bank Account number[protected].

                    We confirm that the Savings Bank Account number[protected] has been closed, so we regret to inform that we will be unable to provide the details of the closed account through customer care.

                    We have registered the request through Service Reference Number SR[protected] to the branch for confirming the details of the transaction.

                    We will respond to you within 2 working days.

                    Sincerely,
                    Anoop Pillai
                    Customer Service Officer
                    ICICI Bank Limited

                    "ICICI Bank now offers 6.50% of interest p.a. on fixed deposits for 390 days, 6.25% of interest on fixed deposit for 590 days, 7.00% of interest on fixed deposit for 790 days and 7.25% of interest on 990 days w.e.f. 12.10.2009. Please contact any ICICI Bank branch."

                    "Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."

                    Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

                    CONFIDENTIALITY INFORMATION AND DISCLAIMER:
                    This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank


                    -----Original Message-----

                    Subject: level1complaint/ Savings Account


                    Name: Niripjeet Singh
                    Product: Savings Account
                    Account No:[protected]
                    Application No:
                    E-mail address: [protected]@gmail.com
                    Mobile no: [protected]
                    Telephone no: +[protected]
                    Details of complaint: With due respect it is submitted that I have saving bank account with your bank. My saving account No . is [protected]. I have deposited two entries of Rs100000/- dated 15.12.2004 and Rs.700000/- dated 08.02.2006 and withdrawl one entries vide cheuqe no.726994 dated 21.09.2007. I do not know form which bank / account has been deposited/withdrawn in the bank.


                    Income tax department has conducted raid at our premises on 21.02.2008. They want information from 2001 to 2008 from saving account . I have provided all information to the department except mentioned above. I have visited number of time to your ICICI Bank, F G Market Branch, Ludhiana for enquire of entries for verification so that I can explain to department but all in vain.

                    Now I requested you to kindly verify these entries and informs us from which bank and account debited and credited to my account.my account is currently closed.

                    My e mail address is [protected]@gmail.com


























































                    This is with reference to mail I have rcceived details of only one transaction out of three telephonically.My two querries are still pending. More than two working days have elapsed as was required by you. Kindly do the needful and oblige.
                    Niripjeet Singh
                    a/c no.[protected]


                    2009/11/14 Head Private Banking <[protected]@icicibank.com>
                    - Show quoted text -


                    Dear Mr. Singh,

                    This is with reference to the mail regarding the details of the transaction in your Savings Bank Account number[protected].

                    We confirm that the Savings Bank Account number[protected] has been closed, so we regret to inform that we will be unable to provide the details of the closed account through customer care.

                    We have registered the request through Service Reference Number SR[protected] to the branch for confirming the details of the transaction.

                    We will respond to you within 2 working days.

                    Sincerely,
                    Anoop Pillai
                    Customer Service Officer
                    ICICI Bank Limited

                    "ICICI Bank now offers 6.50% of interest p.a. on fixed deposits for 390 days, 6.25% of interest on fixed deposit for 590 days, 7.00% of interest on fixed deposit for 790 days and 7.25% of interest on 990 days w.e.f. 12.10.2009. Please contact any ICICI Bank branch."

                    "Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."

                    Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

                    CONFIDENTIALITY INFORMATION AND DISCLAIMER:
                    This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank


                    -----Original Message-----

                    Subject: level1complaint/ Savings Account


                    Name: Niripjeet Singh
                    Product: Savings Account
                    Account No:[protected]
                    Application No:
                    E-mail address: [protected]@gmail.com
                    Mobile no: [protected]
                    Telephone no: +[protected]
                    Details of complaint: With due respect it is submitted that I have saving bank account with your bank. My saving account No . is [protected]. I have deposited two entries of Rs100000/- dated 15.12.2004 and Rs.700000/- dated 08.02.2006 and withdrawl one entries vide cheuqe no.726994 dated 21.09.2007. I do not know form which bank / account has been deposited/withdrawn in the bank.


                    Income tax department has conducted raid at our premises on 21.02.2008. They want information from 2001 to 2008 from saving account . I have provided all information to the department except mentioned above. I have visited number of time to your ICICI Bank, F G Market Branch, Ludhiana for enquire of entries for verification so that I can explain to department but all in vain.

                    Now I requested you to kindly verify these entries and informs us from which bank and account debited and credited to my account.my account is currently closed.

                    My e mail address is [protected]@gmail.com

















































                    This is with reference to mail I have rcceived details of only one transaction out of three telephonically.My two querries are still pending. More than two working days have elapsed as was required by you. Kindly do the needful and oblige.I visited the branch but of no use.it is for your information that I had opened this account on first day of this branch.

                    Niripjeet Singh
                    a/c no.[protected]
                    Hi Jatinder,

                    We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

                    Regards,
                    ICICI Bank Customer Service Team.
                    hi dear as if now my problem is not solved your agent he is guiding us to deposit that pending amount in ludhiana where we do not have time to deposit that amount in ldh.kindly tell what shold we do
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                      B
                      bhanuprakashd
                      from Hyderabad, Telangana
                      May 5, 2011
                      Resolved
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                      Resolved

                      Address: Rangareddy, Andhra Pradesh

                      I am unable to change the mobile number of my ICICI Bank account.
                      Eventhough I have applied this request by going to the bank.
                      They were mentioning that I need to few pending bills of Demat Account and that's y they are not willing to change my mobile number.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Since you are operating the Demat A/c, I suppose, you are using Net Banking of ICICI Bank.

                      In case you are using net banking, you need not go to bank to change your mobile no.
                      After login, go to View/Change Contact details tab, you will get two options, Update Contact no and Update Email Id.
                      In update contact no, you can change both your mobile and landline no.
                      Submit and you will recieve some sort of SMS confirming the change.

                      Regards,

                      Amit Das
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                        S
                        Sidharth86
                        from Meerut, Uttar Pradesh
                        May 4, 2011
                        Resolved
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                        Resolved

                        Address: Bagpat, Uttar Pradesh

                        I HAVE AN ACTIVE ICICI ACCOUNT[protected]. RECENTLY I GOT TRANSFERED FROM ALLAHABAD TO CHANDINAGAR. AS A RESULT, I APPLIED FOR TRANSFER OF MY ACCOUNT FROM ALLAHABAD BRANCH TO SHALIMAR GARDEN BRANCH WHICH IS MY NEAREST BRANCH AT AROUND 50KM. AS I CANNOT VISIT THE BRANCH DUE TO ITS FAR LOCATION AND MY JOB TIMINGS, I FORWARDED MY APPLICATION THROUGH A FRIEND. I WAS TOLD THAT FOR CHANGE OF MOBILE NUMBER I MUST PERSONALLY VISIT THE BRANCH AND APPLY. OFLATE I DO MY TRANSACTIONS THROUGH INTERNET. ON THE WEBSITE AND AFTER PERSONAL LOG-IN UNDER THE VIEW/CHANGE CONTACT DETAILS, THERE IS PROVISION OF CHANGING THE CONTACT NUMBER. I HAD TRIED A LOT OF TIMES TO UPDATE BUT THE SAME IS NOT BEEN DONE. AS MY ACCOUNT IS NOT DORMANT (AS MENTIONED IN THE ICICI WEBSITE), MY CONTACT NO. CAN TO BE UPDATED.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I've used the service myself, and found no problem. Even the address and Branch change I've done through net banking only when I got transferred from Vishakhapatnam, Andhra Pradesh to Kolkata, West Bengal.

                        Rgds,

                        Amit Das
                        Hi Sidharth,

                        We regret the inconvenience caused. This facility has been stopped online due to security reasons. We request you to visit any of the nearest branch and submit an application for updating your mobile number.

                        Regards,
                        ICICI Bank Customer Service Team.
                        Dear sir
                        ple cheange my mobil new no [protected]
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                          S
                          shahnishith
                          from Mumbai, Maharashtra
                          May 4, 2011
                          Resolved
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                          Resolved

                          Address: Ahmedabad, Gujarat

                          I WAS HOLDING 4 BONDS OF ICICI SAFETY BONDS SEPTEMBER 2001 ISSUE.
                          BOND HOLDER NO. 1646698 AND 1646699 FOR 2 BONDS EACH. THE BONDS WERE REDEEMED ON 12TH MAY 2008 AND I RECIEVED TDS CERTIFICATE NOS. 802 AND 803 FOR TDS AMOUNT OF RS. 824.00 EACH.

                          NOW I HAVE RECIEVED MY TAX REFUND AND THIS AMOUNT OF RS. 1648.00 IS NOT REFLECTING IN MY TAX STATEMENT 26AS, HENCE I WILL NOT GET REFUND OF THIS AMOUNT.

                          HOW DO I CONTACT ICICI AND ASK THEM TO FILE A RECTIFICATION FOR THE SAME.

                          I TRIED PHONE BANKING COULD NOT GET THROUGH.

                          NISHITH SHAH
                          email : [protected]@ishita.biz
                          Cell : [protected]
                          AHMEDABAD
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          safety bond — ICICI SAFETY BOND NOT REFUND

                          ICICI SAFETY BOND NOT REFUND
                          ICICI SAFETY BOND
                          TAX SAVING BOND (option II)

                          Bond Number-0818330

                          Dear sir,
                          I have done the icici safety bond, tax saving bond (option II) on march 2001 through purbachal branch salt lake, kolkata, west bengal for the pure of three years.My bond was alrady matured but still i had not received any think of your site .kindly give me details information regarding current status my bond and co-operate me to refund bond invest.

                          thank you
                          Nilratan Das
                          Hi Nishith,

                          We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

                          Regards,
                          ICICI Bank Customer Service Team.
                          Dear Sir,

                          Thanks for your response. I had even recieved a letter from you confirming that the revised e-tds to the Income tax department. This letter is ref: [protected] / inward ref : IEM1092082, dated 13/05/2011.

                          Sadly still the amount is not reflecting in 26AS. Hence I request you once again to verify if the returns have been revised or not. The status I have checked in 26AS a couple of minutes back .

                          Thanks,

                          nishith
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                            C
                            cbanerjee
                            from Hyderabad, Telangana
                            May 4, 2011
                            Resolved
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                            Resolved

                            Address: West Bengal

                            Dear Sir,

                            Recently ICICI bank have started calling my parents in my residence and threatening them over phone (The number from which they are calling is[protected] My parents are old and they are senior citizens. I immediately want to lodge a strong complaint against this fraud bank. They are charging me in a fraudulent basis and have never provided me with a bank statement. I need justice through immediate action against these fraudsters.

                            Regards
                            Mr. C. Banerjee
                            Kolkata
                            West Bengal
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Immediately lodge a police complaints in your nearest PS about the threats recieved over phone.
                            Secondly write a complaint mail to the ICICI Bank regarding this phone calls.
                            Approach a nearest ICICI Branch and ask them for their Ombudsman or Nodal Officer's Phone/Email, and lodge a complaint to him.

                            Dada, police complaint na dile kichhui kora jabena, agey seta kore no ta niye nin...

                            Regards,

                            Amit Das
                            Dear Mr.Banerjee,

                            We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1661454" in the subject line.

                            Regards,
                            ICICI Bank Customer Service Team.
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                              G
                              ganjooml
                              from Delhi, Delhi
                              May 4, 2011
                              Resolved
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                              Resolved

                              Address: East Delhi, Delhi

                              I am holding two Deep Discount Bonds issued by The ICICI Investers Services Ltd. in 1997. Since I have shifted from West Delhi (Paschim Vihar) to East Delhi (Mayur Vihar). I have been trying to get the address changed, but am unable to get the same. I had approached ICICI bank office at Barakhamba Road and handed over an application for change of address on 14th March, but there was no response. Then I searched on the net and got one address 3i Infotech Ltd. Tower No:5, International Infotech Park, Mumbai and sent one more request 0n[protected]. But there was also no response. I have sent mail to Customer Service Manager, ICICI bank limited- which informed me to write directly to Under Secretary, Min. of Corporate Affairs, New Delhi. Lastly I sent the request to The Registrar, ICICI Investers Services Ltd., Sri Padmavati Bhavan, Plot No: 93, Road No: 16, MIDC Area, Andheri, Mumbai by Registered post, the same letter came back with remarks that the addressee had left.
                              I therefore request through this message to kindly help me to get the adress changed.
                              Thanking you,
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              i have invested in icici deep discount bond and my folio no-[protected]/29 in the name of shahabuddin rijavi ansari. i have not received any refund from icici . please let me know position of my investment
                              Did you get new address ?? Or any other way to contact them .. i am struggling the same
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                                N
                                nmjf
                                May 3, 2011
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                ATTENTION Mr. A. Palta, Head NRI Banking
                                After 4 months of communication and nothing coming of it -
                                - the text of my last email to you and yours at ICICI Bank (which I reproduce here-below) says it all.
                                [protected]
                                Hello Majid Sanade / Mr. A. Palta,

                                There is no point in me repeating the same old story to you again and again.
                                I had wire transferred the funds to the relevant accounts on 29th March 2011 and as now confirmed by you, there is no outstanding dues from my side.
                                These accounts were funded by early April, at the latest and the account closure forms were resent.

                                It takes you one month to realise that the said accounts are funded?

                                From now on, no further amounts are due, nor under any circumstance will be paid to you regarding the PINS maintenance, as you have failed to close my Demat Accounts and Savings Account even after receiving the said funds in the accounts, more than a month ago.
                                Also, I was made to send all signed forms yet again to which I obliged. Yet nothing has come of it.

                                I have record of all correspondence with ICICI Bank and find no reason to send email upon email when clearly your institution is not geared to customer service, to say the least. My communications with ICICI Bank for the past 4 months is proof of this.
                                I do not see the need to keep sending you the same account closing forms again and again.

                                After receiving my account closing forms twice, it is your job to close all my accounts,
                                especially when there are no outstanding dues at all.

                                N F
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Hi,

                                We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1661054" in the subject line.

                                Regards,
                                ICICI Bank Customer Service Team.
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                                  A
                                  Anita.b
                                  from Mumbai, Maharashtra
                                  May 3, 2011
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  Hi! Myself Anita having saving account no.[protected] in ICICI Bank.In the month of April 2011 bank debited my a/c for Rs.827/- towards qtly.avg.bal. but my account as on 31/03/2011having a balance of Rs.11,000/-.In the month of Feb.11 near arount Rs.38000/- than how they can charge my a/c as non maintaining qtly avg.balance.

                                  Pls help me out.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  -----Original Message-----
                                  From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
                                  Date: Monday, April 27, 2009 08:15 PM
                                  To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
                                  Subject: Product: Credit Card / Old Customer / [protected]@in.com
                                  Title: Mr.
                                  First Name: Ketan
                                  Last Name: Gawand
                                  An ICICI Bank Customer: Yes
                                  Product: Credit Card
                                  Account No: [protected]
                                  What would you like to say: Dear Customer care
                                  I have a Credit card [protected] . I have taken a Personal loan on same of 47000 in April 2006 .
                                  I am regularly making Payment through my ICIC acoount Net banking[protected] for the past 2 years .
                                  I was working with Solvay Pahrma and my communication address was same for the above mentioned card .
                                  I have changed my Job in April 2008 but failed to intimate ICICI about the same .
                                  Today When I visited my Old Office (Solvay ) I have received my Credit card Statement which shows an outstanding of Rs. 8000 + which I was completely unaware of .
                                  I called up customer care and they informed me that in the month of September 08 Payment was not received from my Account .
                                  I have given a standing Instruction to Pay Rs . 1400 on Every 9th which is Higher than My EMI .
                                  I have another credit card [protected] which has an installment of 4175 and I pay Rs.4300 for last 12 months .
                                  I am sure you will understand my situation .
                                  I am with ICICI for last 6 Years and have never defaulted on my payments .
                                  This has happened because of lack of communication .
                                  I have not received nay intimation at my Residence or SMS or call in last 9 months .
                                  I sincerely request all to waive of these charges .
                                  I promise you there will be not default in payments from my side going forward .
                                  I also request you change my contact details to my Residential address
                                  Thanking you in Anticipation
                                  E-mail address: [protected]@in.com
                                  Telephoneno:+[protected]
                                  Correspondence address: 703 kishor villa
                                  Old Prabhadevi Road
                                  Mumbai 400025
                                  City: mumbai
                                  Country: India
                                  Pin Code: 400025
                                  Dear Ketan,

                                  We apologise for the inconvenience faced by you. We'll get in touch with you shortly and work to resolve the issue.

                                  Regards,
                                  ICICI Customer Service Team.
                                  Hi Anita,

                                  We are sorry to hear about your experience.We have made a note of your account number.We'll contact you and work to address your issue at the earliest.

                                  Regards,
                                  ICICI Bank Customer Service Team.
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                                    B
                                    bhumi.dhamu
                                    from Mumbai, Maharashtra
                                    May 3, 2011
                                    Resolved
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                                    Resolved

                                    Address: Surat, Gujarat

                                    Dear sir,
                                    I am a advisor of icici pru life insurance co. with advisor code 01072576. When i was a Grand Perks member, the company ( ICICI ) gaves me a pay direct card whose no.is [protected].Sir pls send my balence statment of my pay direct card. neither ICICI bank nor ICICI PRU adviced me satisfactory. i am in a fix.
                                    so kindly book the complint and do ur best about this case.
                                    my contact no is [protected].
                                    my email id is - bhumi.[protected]@gmail.com

                                    yours sincierly

                                    DHARMESH PATEL
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir/Madam

                                    This is G.mary margret

                                    I have phasing problem with ministatement, When i was checking in my ATM ministatement it will be not showing.Plz any one know help me.My contact no.[protected]

                                    my card no:[protected]

                                    a/c name: G.mary margret .

                                    mail id: [protected]@gmail.com
                                    Dear Sir/Madam

                                    This is Sachin M Khandade

                                    I have phasing problem with ministatement, When i was checking in my ATM ministatement it will be not showing.Plz any one know help me.My contact no.[protected]

                                    my card no:[protected]

                                    a/c name: Sachin M Khandade

                                    mail id: khandade.[protected]@gmail.com
                                    Dear Sir/Madam

                                    This is raushan kumar

                                    I have phasing problem with ministatement, When i was not login net banking it will be not showing.Plz any one know help me.My contact no.[protected]

                                    my card no:[protected]

                                    a/c name: raushan kumar
                                    Muzaffarpur on August 28, 2013
                                    Dear sir,
                                    I am an advisor of icici pru life insurance co. with advisor code 01195154.When i was a Grand Perks member, the company (ICICI) gaves me a pay direct card whose no, is [protected].Sir pls send my balance statment of my pay direct card. neither ICICI bank nor ICICI PRU adviced me satisfactory.i am in a fix.
                                    so kindly book the complaint and do ur best about this case.
                                    my contact no. is [protected]
                                    my email id is - rajesh.[protected]@gmail.com
                                    Dear sir,
                                    Iam marketting exective in aprivate company, the company ( ICICI ) gaves me a pay direct card whose no.is [protected] .Sir pls send my balence statment of my pay direct card statement in ICICI bank i am in a fix.
                                    so kindly book the complint and do ur best about this case.
                                    my contact no is [protected].
                                    my email id is - [protected]@gmail.com
                                    My company Kuehne + Nagel pvt ltd gaves me a ( ICICI ) pay direct card whose no.is [protected].Sir pls send my bank balance statement of my pay direct card. neither ICICI bank nor ICICI PRU adviced me satisfactory. i am in a fix.
                                    so kindly book the complaint and do ur best about this case.
                                    my contact no is [protected].
                                    my email id is - [protected]@gmail.com

                                    yours sincierly

                                    MATHIVANAN
                                    Dear Ms.Chellam,

                                    We have made a note of your contact details. Our official will get back to you and assist.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    My company Avon facility Management Services Pvt Ltd gaves me a ( ICICI ) pay direct card whose no.is 4629.5203.5827.5121.Sir pls send my bank balance statement of my pay direct card. neither ICICI bank nor ICICI PRU adviced me satisfactory. i am in a fix.
                                    so kindly book the complaint and do ur best about this case.
                                    my contact no is [protected].
                                    my email id is - [protected]@gmail.com
                                    Nagen Nath's reply, Sep 6, 2019
                                    Dear sir I am nagen nath please send my all statement card no [email protected]
                                    Dear sir/Madam
                                    I am Murugan p/s my balance statement sent.No:[protected] my mobile no:[protected]
                                    i forgoted my pin number
                                    I am forgotten my pin number, and kindly send me balance also
                                    Dear Sir.'
                                    My pay direct card has not been activated till now having registered mobile no [protected]
                                    How can I see the balance in my card.
                                    Regards
                                    Sanjeev
                                    [protected]
                                    [protected]@yahoo.co.in
                                    Dear sir,
                                    I respect you I'm having a ICICI pay direct account I need to your help I want to my 3 month account statement plz call me my number [protected] I so many times call in customer care not respond to any one

                                    Myself Prasanta Kumar Jena
                                    Gmail :[protected]@gmail.com
                                    Account number send Ifsc code
                                    pay direct card mobile number how change in mobile?
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                                      S
                                      Shaan Majid
                                      from Mumbai, Maharashtra
                                      May 1, 2011
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                                      Address: South Delhi, Delhi

                                      I was informed while making payment for the card no. [protected], that the status at CIBIL will be removed. But instead I see that the account is marked as SETTLED. I was informed that all interests charged on the card will be removed and it will be closed after I make a payment of Rs.1100.

                                      All started after the bank offered me Rs.250 as a cask back if I spend on my credit card which was an EMI card. I spent around Rs.1700 for which I made the payment later after referring to my card statement, but the bank withdrew Rs.250 as there was a clause that I have to spend at least Rs.2000 or more to avail Rs.250.

                                      Now the bank with contacting me or informing me kept charging interest on my card an when it was around Rs.5000 they contacted me. They have lied straight on my face by stating that if I make a payment of Rs.1100 after they reverse the interest and other charges, the account will be closed and the status will be removed.

                                      Please help.
                                      Hi Shaan,

                                      From an experts point of view i would like to tell you that it is important for you to have this case sorted out fast. As in the future if you would like to take a loan banks will not approve of it. Worse still if you need the money for some emergency and you do not get it, it can be heart breaking. If you would like help on what to do with regards to ICICI and CIBIL i would gladly like to help contact me on[protected]/ [protected] or email me at [protected]@debtdoctorindia.com.

                                      Regards,
                                      Timothy
                                      Hi Shaan,

                                      We are sorry to hear about your experience.We have made a note of your credit card number. We'll contact you and work to address your issue at the earliest.

                                      Regards,
                                      ICICI Bank Customer Service Team.
                                      Thank you for your concern Timothy. I'll contact you soon. Need to get this resolved as soon as possible.
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                                        L
                                        L. GUNASEKARAN
                                        from Delhi, Delhi
                                        May 1, 2011
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        Dear Sir,

                                        ICICI TAX SAVING BOND-032001-TSB
                                        OPTION FACE VALUE ISSUE DT. OF
                                        PRICE ALLOTMENT
                                        [protected] [protected] [protected] [protected]
                                        II RS.6750.00 RS.5000 26.04.2001
                                        BOND HOLDER NO. CERT. NO. DIST. NOS. AMOUNT
                                        [protected][protected] [protected] [protected] [protected]
                                        [protected] 136426 262549 5000.00
                                        [protected] 136427 262550 5000.00
                                        [protected] 136328 262344.345 5000.00
                                        SCRIP CODE BSE 160638 NSE ICICI0401 N2
                                        *********
                                        .I do not appear to have received the redemption proceeds of the captioned tax savings bonds. My email address: [protected]@gmail.com and my mobile no. 91+[protected]. Please look in to the matter and advise fate of the bonds.
                                        Please treat the matter as urgent.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Hi,

                                        We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

                                        Regards,
                                        ICICI Bank Customer Service Team.
                                        Bond Holder No.[protected]
                                        Certificate No. 78291 & 78292 dtd. 29 May, 2001
                                        Each of Rs. 5, 000/-
                                        Total Value of 2 bonds - Rs. 10, 000/-.
                                        Distinctive Nos. 150539 & 150540

                                        Please let me know the status of the above bonds which I possess.

                                        Thanks and regards,

                                        SURBHI RAJENDRA BHAKTA
                                        Attached is the image of the bond however till date no redemption proceeds have been received nor do we get any information from any of the icici bank branches...

                                        This is very upsetting hence unhappy with the customer service
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