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ICICI Bank reviews & complaints page 1039

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Address: South West Delhi, Delhi

I had opened a saving account with ICICI bank in 2008 to link with the demat account for online trading purpose. The debit card they issued was returned by me as I did not need it. The bank official took it back and said that she has updated on the computer. When I pressed for a written statement, she said there was no need for that as she has already updated. Recently, when I went to close the account, I found that they have charged me for DCARD. When I asked for it to be reversed, I was told that they will do it only if I will not close the account. I had no choice but to forgo my money.

Aug 13, 2020

Complaint marked as Resolved

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MANJEET SONDHI

from Delhi, Delhi

ICICI Bank — DIDUCTION

MY COMPLAINED,(REGARDING DEDUCTION OF INTREST OF MY OLD CAR LOAN A/C NO.IS ADEL376284 FROM MY REFINANCE CAR LOAN A/C NO.LUDEL[protected])TO YOUR COMPLAIN SERVICE OFFICER MR.SUMIT WHO IS WORKING IN ICICI BANK VIDEOCON BUILDING,DELHI. MY COMPLAIN NO IS 770204 DATED 01/07/05.BUT STILL I HAVE NITHER RECIEVED ANY REFUND NOR ANY BODY RESPONDED TO MY COMPLAINT.2nd COMLAINT NO IS 1203740 DATED[protected] I AM STIL WAITING MY REFUND 2550/- WITH INTREST

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Manjeet,

We're sorry to hear about your experience.
Please write to us with your contact details at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

P Suji Dhas

from Martandam, Tamil Nadu

Mar 7, 2013

Dear Sir,

1. I, P Suji Dhas, am an account holder of SBI, Kuzhithurai (0867) and my DSP A/C No is [protected]. I am serving with Indian Army and presently serving in counter insurgency area at Rajouri District. On 02 Feb 2013, my wife has gone to ICICI, ATM, which is located at opposite side of LIC building Martandam, Dist Kanniya Kumari for withdrawal of money. During the ATM process, she has entered for Rs 10, 000/- for withdrawal, but the amount was not received from the ATM and ATM machine had also shown an indication of CANCEL. She cancelled the command and again try to draw the money but the machine yet again failed in the procedure. Late on inquiry an amount of Rs 10, 000/- was found to be deducted from my account on 02 Feb 13 which was not received by her.

2. I lodged a complaint to SBI customer care on 05 Feb 13 and received ticket No AT[protected] and the rep of SBI customer care also said that your compliant will be resolve within seven working days. On 09 Feb 13, on contacting with SBI customer care, rep of customer care said that your complaint has been resolved by ICICI Bank, Martandam and the wrong deduction amount will be credit with seven working days. However the amount was not credited till 13 Feb 13 so on contacting yet again with SBI customer care I was informed that Rs 10, 000/- transaction was carried out on 02 Feb 13 from S/B account and I was to contact my home branch for further clarification. My wife has met SBI, Kuzhithurai manager on 15 Feb 13 and he said that the transaction was carried out on 02 Feb 13 and also given a copy of summary which was received from ICICI Bank Martandam. Then she met ICICI Bank manager on same day, he said that the transaction was carried out, so the amount has not refund. She approached the manager that on scrutiny from the CCTV camera recording which is fitted in your ATM room if the amount has received by me or not. He said that CCTV recording will be scrutiny on request of SBI, Kuzhithurai.

3. On scrutiny of ICICI, Martandam summary the followings are not understand :-

a) As per journal record time of all transaction was carried out between CARD ENABLE AND TRANSACTION START less my transaction. My transaction was carried out between AMOUNT ENTERED AND TRANSATION REQUEST. i.e 16:30:48.

b) Account No of all transaction has been shown in journal record less my transaction.

4. SBI, Kuzhithurai has approach ICICI, Martandam to verify the camera recording vide their letter No dated 01 March 2013. ICICI Bank Martandam has verified the Room camera on 01 March 2013, but the picture not clear due to sun light. The manager, ICICI Martandam said that we will verify ATM Camera which was fitted in ATM Machine with 10 to 15 days.

5. Inspite of repeated complaints and requests to SBI & ICICI during the prolong period from 02 February 2013, my wrong deduction amount Rs 10000.00 has not yet credited in my S/B account.

6. Now-a-days am mentally disturbed due to the wrong deduction, so am not able to perform my duties properly in counter insurgency area. Therefore, you are requested to rectify the complaint and credit the wrong deduction amount in my S/B account as earliest as possible. You are also requested to intimate the progress of the compliant in my Email ID [protected]@gmail.com

coolshiv

from Noida, Uttar Pradesh

Jun 15, 2013

Hi

I am shiv. I also found same charges in my icici bank account on 22/05/2013. Its 28.09 two times. When i call to Customer care. They told simply "The charge is collected for Try to swipe your card above balance amount".But i never did that.Why they are doing this ?

22/05/2013 POSDEC CHG/30-04-13/5281/25ST3 DR INR 28.09
22/05/2013 POSDEC CHG/30-04-13/5281/25ST3 DR INR 28.09

Regards
Shiv Sharma

Jayantilal C Shah

from Ahmedabad, Gujarat

Jul 1, 2016

I had deposited ICICI Bank SC Scheme 2004 worth R's. 10.50 lacs. I have given form No. 15 H before 31st May 2016. Even though TDS has been deducted from my interest dues as on 30 June, 2016 from receipt No.89/ 102.
Kindly refund TDS urgently and credit to my account.

Regards

JC Shah

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Address: Pali, Rajasthan

Dear Sir/ Madam,

My self Tejaram Choudhary, I was left my job of ICICI Prudential Life Insurance Co. Ltd. on 25/02/2009 and I was applied to withdraw the PF on 6 march 2011, But I can't recive my PF Amount and final settlement amount as on date. My PF A/c deatials as follows.

Name : Tejaram Choudhary,
Name of Employer: ICICI Prudential Life Insurance Co. Ltd.
PF A/c No: 562842
Date of Apply to withdraw PF: 06/03/2011
Contact No: [protected],[protected]

I hope you may proseed the compalint fast.

Thank You

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Address: Fatehgarh Sahib, Punjab

i want to compliant about icici finance in 2004 i have purchased bike on loan from MANDI GOBOINDGARH which is PB 26C 5976.i have taken 25000 rs laon.but till now no NOC given by the icici finance .Even i have paid all the amout.because of NOC i cant sold my bike kindly help me on this which action should i take againset these people.
regards
jatinder kumar
[protected]

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niripjeet singh

from Jammu, Jammu and Kashmir

n/a — icici ldh

This is with reference to mail I have rcceived details of only one transaction out of three telephonically.My two querries are still pending. More than two working days have elapsed as was required by you. Kindly do the needful and oblige.
Niripjeet Singh
a/c no.[protected]

2009/11/14 Head Private Banking <[protected]@icicibank.com>
- Show quoted text -

Dear Mr. Singh,

This is with reference to the mail regarding the details of the transaction in your Savings Bank Account number[protected].

We confirm that the Savings Bank Account number[protected] has been closed, so we regret to inform that we will be unable to provide the details of the closed account through customer care.

We have registered the request through Service Reference Number SR[protected] to the branch for confirming the details of the transaction.

We will respond to you within 2 working days.

Sincerely,
Anoop Pillai
Customer Service Officer
ICICI Bank Limited

"ICICI Bank now offers 6.50% of interest p.a. on fixed deposits for 390 days, 6.25% of interest on fixed deposit for 590 days, 7.00% of interest on fixed deposit for 790 days and 7.25% of interest on 990 days w.e.f. 12.10.2009. Please contact any ICICI Bank branch."

"Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank

-----Original Message-----

Subject: level1complaint/ Savings Account

Name: Niripjeet Singh
Product: Savings Account
Account No:[protected]
Application No:
E-mail address: [protected]@gmail.com
Mobile no: [protected]
Telephone no: +[protected]
Details of complaint: With due respect it is submitted that I have saving bank account with your bank. My saving account No . is [protected]. I have deposited two entries of Rs100000/- dated 15.12.2004 and Rs.700000/- dated 08.02.2006 and withdrawl one entries vide cheuqe no.726994 dated 21.09.2007. I do not know form which bank / account has been deposited/withdrawn in the bank.

Income tax department has conducted raid at our premises on 21.02.2008. They want information from 2001 to 2008 from saving account . I have provided all information to the department except mentioned above. I have visited number of time to your ICICI Bank, F G Market Branch, Ludhiana for enquire of entries for verification so that I can explain to department but all in vain.

Now I requested you to kindly verify these entries and informs us from which bank and account debited and credited to my account.my account is currently closed.

My e mail address is [protected]@gmail.com

This is with reference to mail I have rcceived details of only one transaction out of three telephonically.My two querries are still pending. More than two working days have elapsed as was required by you. Kindly do the needful and oblige.
Niripjeet Singh
a/c no.[protected]

2009/11/14 Head Private Banking <[protected]@icicibank.com>
- Show quoted text -

Dear Mr. Singh,

This is with reference to the mail regarding the details of the transaction in your Savings Bank Account number[protected].

We confirm that the Savings Bank Account number[protected] has been closed, so we regret to inform that we will be unable to provide the details of the closed account through customer care.

We have registered the request through Service Reference Number SR[protected] to the branch for confirming the details of the transaction.

We will respond to you within 2 working days.

Sincerely,
Anoop Pillai
Customer Service Officer
ICICI Bank Limited

"ICICI Bank now offers 6.50% of interest p.a. on fixed deposits for 390 days, 6.25% of interest on fixed deposit for 590 days, 7.00% of interest on fixed deposit for 790 days and 7.25% of interest on 990 days w.e.f. 12.10.2009. Please contact any ICICI Bank branch."

"Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank

-----Original Message-----

Subject: level1complaint/ Savings Account

Name: Niripjeet Singh
Product: Savings Account
Account No:[protected]
Application No:
E-mail address: [protected]@gmail.com
Mobile no: [protected]
Telephone no: +[protected]
Details of complaint: With due respect it is submitted that I have saving bank account with your bank. My saving account No . is [protected]. I have deposited two entries of Rs100000/- dated 15.12.2004 and Rs.700000/- dated 08.02.2006 and withdrawl one entries vide cheuqe no.726994 dated 21.09.2007. I do not know form which bank / account has been deposited/withdrawn in the bank.

Income tax department has conducted raid at our premises on 21.02.2008. They want information from 2001 to 2008 from saving account . I have provided all information to the department except mentioned above. I have visited number of time to your ICICI Bank, F G Market Branch, Ludhiana for enquire of entries for verification so that I can explain to department but all in vain.

Now I requested you to kindly verify these entries and informs us from which bank and account debited and credited to my account.my account is currently closed.

My e mail address is [protected]@gmail.com

This is with reference to mail I have rcceived details of only one transaction out of three telephonically.My two querries are still pending. More than two working days have elapsed as was required by you. Kindly do the needful and oblige.
Niripjeet Singh
a/c no.[protected]

2009/11/14 Head Private Banking <[protected]@icicibank.com>
- Show quoted text -

Dear Mr. Singh,

This is with reference to the mail regarding the details of the transaction in your Savings Bank Account number[protected].

We confirm that the Savings Bank Account number[protected] has been closed, so we regret to inform that we will be unable to provide the details of the closed account through customer care.

We have registered the request through Service Reference Number SR[protected] to the branch for confirming the details of the transaction.

We will respond to you within 2 working days.

Sincerely,
Anoop Pillai
Customer Service Officer
ICICI Bank Limited

"ICICI Bank now offers 6.50% of interest p.a. on fixed deposits for 390 days, 6.25% of interest on fixed deposit for 590 days, 7.00% of interest on fixed deposit for 790 days and 7.25% of interest on 990 days w.e.f. 12.10.2009. Please contact any ICICI Bank branch."

"Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank

-----Original Message-----

Subject: level1complaint/ Savings Account

Name: Niripjeet Singh
Product: Savings Account
Account No:[protected]
Application No:
E-mail address: [protected]@gmail.com
Mobile no: [protected]
Telephone no: +[protected]
Details of complaint: With due respect it is submitted that I have saving bank account with your bank. My saving account No . is [protected]. I have deposited two entries of Rs100000/- dated 15.12.2004 and Rs.700000/- dated 08.02.2006 and withdrawl one entries vide cheuqe no.726994 dated 21.09.2007. I do not know form which bank / account has been deposited/withdrawn in the bank.

Income tax department has conducted raid at our premises on 21.02.2008. They want information from 2001 to 2008 from saving account . I have provided all information to the department except mentioned above. I have visited number of time to your ICICI Bank, F G Market Branch, Ludhiana for enquire of entries for verification so that I can explain to department but all in vain.

Now I requested you to kindly verify these entries and informs us from which bank and account debited and credited to my account.my account is currently closed.

My e mail address is [protected]@gmail.com

This is with reference to mail I have rcceived details of only one transaction out of three telephonically.My two querries are still pending. More than two working days have elapsed as was required by you. Kindly do the needful and oblige.I visited the branch but of no use.it is for your information that I had opened this account on first day of this branch.

Niripjeet Singh
a/c no.[protected]

ICICI Bank Customer Care

from Mumbai, Maharashtra

May 9, 2011

Verified Support

Hi Jatinder,

We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

jk_dhir

from Jalandhar, Punjab

Jul 8, 2011

hi dear as if now my problem is not solved your agent he is guiding us to deposit that pending amount in ludhiana where we do not have time to deposit that amount in ldh.kindly tell what shold we do

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Address: Rangareddy, Andhra Pradesh

I am unable to change the mobile number of my ICICI Bank account.
Eventhough I have applied this request by going to the bank.
They were mentioning that I need to few pending bills of Demat Account and that's y they are not willing to change my mobile number.

Aug 13, 2020

Complaint marked as Resolved

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piklu1982

from Barrackpore, West Bengal

May 5, 2011

Since you are operating the Demat A/c, I suppose, you are using Net Banking of ICICI Bank.

In case you are using net banking, you need not go to bank to change your mobile no.
After login, go to View/Change Contact details tab, you will get two options, Update Contact no and Update Email Id.
In update contact no, you can change both your mobile and landline no.
Submit and you will recieve some sort of SMS confirming the change.

Regards,

Amit Das

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Address: Bagpat, Uttar Pradesh

I HAVE AN ACTIVE ICICI ACCOUNT[protected]. RECENTLY I GOT TRANSFERED FROM ALLAHABAD TO CHANDINAGAR. AS A RESULT, I APPLIED FOR TRANSFER OF MY ACCOUNT FROM ALLAHABAD BRANCH TO SHALIMAR GARDEN BRANCH WHICH IS MY NEAREST BRANCH AT AROUND 50KM. AS I CANNOT VISIT THE BRANCH DUE TO ITS FAR LOCATION AND MY JOB TIMINGS, I FORWARDED MY APPLICATION THROUGH A FRIEND. I WAS TOLD THAT FOR CHANGE OF MOBILE NUMBER I MUST PERSONALLY VISIT THE BRANCH AND APPLY. OFLATE I DO MY TRANSACTIONS THROUGH INTERNET. ON THE WEBSITE AND AFTER PERSONAL LOG-IN UNDER THE VIEW/CHANGE CONTACT DETAILS, THERE IS PROVISION OF CHANGING THE CONTACT NUMBER. I HAD TRIED A LOT OF TIMES TO UPDATE BUT THE SAME IS NOT BEEN DONE. AS MY ACCOUNT IS NOT DORMANT (AS MENTIONED IN THE ICICI WEBSITE), MY CONTACT NO. CAN TO BE UPDATED.

Aug 13, 2020

Complaint marked as Resolved

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piklu1982

from Barrackpore, West Bengal

May 5, 2011

I've used the service myself, and found no problem. Even the address and Branch change I've done through net banking only when I got transferred from Vishakhapatnam, Andhra Pradesh to Kolkata, West Bengal.

Rgds,

Amit Das

ICICI Bank Customer Care

from Mumbai, Maharashtra

May 7, 2011

Verified Support

Hi Sidharth,

We regret the inconvenience caused. This facility has been stopped online due to security reasons. We request you to visit any of the nearest branch and submit an application for updating your mobile number.

Regards,
ICICI Bank Customer Service Team.

manohar gupta

from Mumbai, Maharashtra

Jan 4, 2014

Dear sir
ple cheange my mobil new no [protected]

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Address: Ahmedabad, Gujarat

I WAS HOLDING 4 BONDS OF ICICI SAFETY BONDS SEPTEMBER 2001 ISSUE.
BOND HOLDER NO. 1646698 AND 1646699 FOR 2 BONDS EACH. THE BONDS WERE REDEEMED ON 12TH MAY 2008 AND I RECIEVED TDS CERTIFICATE NOS. 802 AND 803 FOR TDS AMOUNT OF RS. 824.00 EACH.

NOW I HAVE RECIEVED MY TAX REFUND AND THIS AMOUNT OF RS. 1648.00 IS NOT REFLECTING IN MY TAX STATEMENT 26AS, HENCE I WILL NOT GET REFUND OF THIS AMOUNT.

HOW DO I CONTACT ICICI AND ASK THEM TO FILE A RECTIFICATION FOR THE SAME.

I TRIED PHONE BANKING COULD NOT GET THROUGH.

NISHITH SHAH
email : [protected]@ishita.biz
Cell : [protected]
AHMEDABAD

Aug 13, 2020

Complaint marked as Resolved

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Nilratan Das

from Kolkata, West Bengal

safety bond — ICICI SAFETY BOND NOT REFUND

ICICI SAFETY BOND NOT REFUND
ICICI SAFETY BOND
TAX SAVING BOND (option II)

Bond Number-0818330

Dear sir,
I have done the icici safety bond, tax saving bond (option II) on march 2001 through purbachal branch salt lake, kolkata, west bengal for the pure of three years.My bond was alrady matured but still i had not received any think of your site .kindly give me details information regarding current status my bond and co-operate me to refund bond invest.

thank you
Nilratan Das

ICICI Bank Customer Care

from Mumbai, Maharashtra

May 9, 2011

Verified Support

Hi Nishith,

We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

shahnishith

from Mumbai, Maharashtra

Jul 14, 2011

Dear Sir,

Thanks for your response. I had even recieved a letter from you confirming that the revised e-tds to the Income tax department. This letter is ref: [protected] / inward ref : IEM1092082, dated 13/05/2011.

Sadly still the amount is not reflecting in 26AS. Hence I request you once again to verify if the returns have been revised or not. The status I have checked in 26AS a couple of minutes back .

Thanks,

nishith

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Address: West Bengal

Dear Sir,

Recently ICICI bank have started calling my parents in my residence and threatening them over phone (The number from which they are calling is[protected] My parents are old and they are senior citizens. I immediately want to lodge a strong complaint against this fraud bank. They are charging me in a fraudulent basis and have never provided me with a bank statement. I need justice through immediate action against these fraudsters.

Regards
Mr. C. Banerjee
Kolkata
West Bengal

Aug 6, 2021

Complaint marked as Resolved

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piklu1982

from Barrackpore, West Bengal

May 5, 2011

Immediately lodge a police complaints in your nearest PS about the threats recieved over phone.
Secondly write a complaint mail to the ICICI Bank regarding this phone calls.
Approach a nearest ICICI Branch and ask them for their Ombudsman or Nodal Officer's Phone/Email, and lodge a complaint to him.

Dada, police complaint na dile kichhui kora jabena, agey seta kore no ta niye nin...

Regards,

Amit Das

ICICI Bank Customer Care

from Mumbai, Maharashtra

May 9, 2011

Verified Support

Dear Mr.Banerjee,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1661454" in the subject line.

Regards,
ICICI Bank Customer Service Team.

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Address: East Delhi, Delhi

I am holding two Deep Discount Bonds issued by The ICICI Investers Services Ltd. in 1997. Since I have shifted from West Delhi (Paschim Vihar) to East Delhi (Mayur Vihar). I have been trying to get the address changed, but am unable to get the same. I had approached ICICI bank office at Barakhamba Road and handed over an application for change of address on 14th March, but there was no response. Then I searched on the net and got one address 3i Infotech Ltd. Tower No:5, International Infotech Park, Mumbai and sent one more request 0n[protected]. But there was also no response. I have sent mail to Customer Service Manager, ICICI bank limited- which informed me to write directly to Under Secretary, Min. of Corporate Affairs, New Delhi. Lastly I sent the request to The Registrar, ICICI Investers Services Ltd., Sri Padmavati Bhavan, Plot No: 93, Road No: 16, MIDC Area, Andheri, Mumbai by Registered post, the same letter came back with remarks that the addressee had left.
I therefore request through this message to kindly help me to get the adress changed.
Thanking you,

Aug 13, 2020

Complaint marked as Resolved

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vindaf

from Nagpur, Maharashtra

Aug 4, 2011

i have invested in icici deep discount bond and my folio no-[protected]/29 in the name of shahabuddin rijavi ansari. i have not received any refund from icici . please let me know position of my investment

Arshiyan Shaikh

Jun 19, 2022

Did you get new address ?? Or any other way to contact them .. i am struggling the same

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Address: Mumbai City, Maharashtra

ATTENTION Mr. A. Palta, Head NRI Banking
After 4 months of communication and nothing coming of it -
- the text of my last email to you and yours at ICICI Bank (which I reproduce here-below) says it all.
[protected]
Hello Majid Sanade / Mr. A. Palta,

There is no point in me repeating the same old story to you again and again.
I had wire transferred the funds to the relevant accounts on 29th March 2011 and as now confirmed by you, there is no outstanding dues from my side.
These accounts were funded by early April, at the latest and the account closure forms were resent.

It takes you one month to realise that the said accounts are funded?

From now on, no further amounts are due, nor under any circumstance will be paid to you regarding the PINS maintenance, as you have failed to close my Demat Accounts and Savings Account even after receiving the said funds in the accounts, more than a month ago.
Also, I was made to send all signed forms yet again to which I obliged. Yet nothing has come of it.

I have record of all correspondence with ICICI Bank and find no reason to send email upon email when clearly your institution is not geared to customer service, to say the least. My communications with ICICI Bank for the past 4 months is proof of this.
I do not see the need to keep sending you the same account closing forms again and again.

After receiving my account closing forms twice, it is your job to close all my accounts,
especially when there are no outstanding dues at all.

N F
[protected]

Aug 13, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

May 7, 2011

Verified Support

Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1661054" in the subject line.

Regards,
ICICI Bank Customer Service Team.

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Address: Mumbai City, Maharashtra

Hi! Myself Anita having saving account no.[protected] in ICICI Bank.In the month of April 2011 bank debited my a/c for Rs.827/- towards qtly.avg.bal. but my account as on 31/03/2011having a balance of Rs.11,000/-.In the month of Feb.11 near arount Rs.38000/- than how they can charge my a/c as non maintaining qtly avg.balance.

Pls help me out.

Aug 13, 2020

Complaint marked as Resolved

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Ketan Gawand

from Mumbai, Maharashtra

-----Original Message-----
From: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Date: Monday, April 27, 2009 08:15 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: Product: Credit Card / Old Customer / [protected]@in.com
Title: Mr.
First Name: Ketan
Last Name: Gawand
An ICICI Bank Customer: Yes
Product: Credit Card
Account No: [protected]
What would you like to say: Dear Customer care
I have a Credit card [protected] . I have taken a Personal loan on same of 47000 in April 2006 .
I am regularly making Payment through my ICIC acoount Net banking[protected] for the past 2 years .
I was working with Solvay Pahrma and my communication address was same for the above mentioned card .
I have changed my Job in April 2008 but failed to intimate ICICI about the same .
Today When I visited my Old Office (Solvay ) I have received my Credit card Statement which shows an outstanding of Rs. 8000 + which I was completely unaware of .
I called up customer care and they informed me that in the month of September 08 Payment was not received from my Account .
I have given a standing Instruction to Pay Rs . 1400 on Every 9th which is Higher than My EMI .
I have another credit card [protected] which has an installment of 4175 and I pay Rs.4300 for last 12 months .
I am sure you will understand my situation .
I am with ICICI for last 6 Years and have never defaulted on my payments .
This has happened because of lack of communication .
I have not received nay intimation at my Residence or SMS or call in last 9 months .
I sincerely request all to waive of these charges .
I promise you there will be not default in payments from my side going forward .
I also request you change my contact details to my Residential address
Thanking you in Anticipation
E-mail address: [protected]@in.com
Telephoneno:+[protected]
Correspondence address: 703 kishor villa
Old Prabhadevi Road
Mumbai 400025
City: mumbai
Country: India
Pin Code: 400025

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ketan,

We apologise for the inconvenience faced by you. We'll get in touch with you shortly and work to resolve the issue.

Regards,
ICICI Customer Service Team.

ICICI Bank Customer Care

from Mumbai, Maharashtra

May 6, 2011

Verified Support

Hi Anita,

We are sorry to hear about your experience.We have made a note of your account number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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Address: Surat, Gujarat

Dear sir,
I am a advisor of icici pru life insurance co. with advisor code 01072576. When i was a Grand Perks member, the company ( ICICI ) gaves me a pay direct card whose no.is [protected].Sir pls send my balence statment of my pay direct card. neither ICICI bank nor ICICI PRU adviced me satisfactory. i am in a fix.
so kindly book the complint and do ur best about this case.
my contact no is [protected].
my email id is - bhumi.[protected]@gmail.com

yours sincierly

DHARMESH PATEL

Aug 13, 2020

Complaint marked as Resolved

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g.mary

from Bengaluru, Karnataka

Sep 7, 2012

Dear Sir/Madam

This is G.mary margret

I have phasing problem with ministatement, When i was checking in my ATM ministatement it will be not showing.Plz any one know help me.My contact no.[protected]

my card no:[protected]

a/c name: G.mary margret .

mail id: [protected]@gmail.com

sachin khandade

from Mumbai, Maharashtra

Feb 10, 2013

Dear Sir/Madam

This is Sachin M Khandade

I have phasing problem with ministatement, When i was checking in my ATM ministatement it will be not showing.Plz any one know help me.My contact no.[protected]

my card no:[protected]

a/c name: Sachin M Khandade

mail id: khandade.[protected]@gmail.com

raushan88

from Mumbai, Maharashtra

Aug 25, 2013

Dear Sir/Madam

This is raushan kumar

I have phasing problem with ministatement, When i was not login net banking it will be not showing.Plz any one know help me.My contact no.[protected]

my card no:[protected]

a/c name: raushan kumar

Rajesh Sharma

from Kolkata, West Bengal

Aug 28, 2013

Muzaffarpur on August 28, 2013
Dear sir,
I am an advisor of icici pru life insurance co. with advisor code 01195154.When i was a Grand Perks member, the company (ICICI) gaves me a pay direct card whose no, is [protected].Sir pls send my balance statment of my pay direct card. neither ICICI bank nor ICICI PRU adviced me satisfactory.i am in a fix.
so kindly book the complaint and do ur best about this case.
my contact no. is [protected]
my email id is - rajesh.[protected]@gmail.com

Selvapay

from Mumbai, Maharashtra

Apr 11, 2014

Dear sir,
Iam marketting exective in aprivate company, the company ( ICICI ) gaves me a pay direct card whose no.is [protected] .Sir pls send my balence statment of my pay direct card statement in ICICI bank i am in a fix.
so kindly book the complint and do ur best about this case.
my contact no is [protected].
my email id is - [protected]@gmail.com

Mathi Keerthy Chellam

from Chennai, Tamil Nadu

Jul 24, 2014

My company Kuehne + Nagel pvt ltd gaves me a ( ICICI ) pay direct card whose no.is [protected].Sir pls send my bank balance statement of my pay direct card. neither ICICI bank nor ICICI PRU adviced me satisfactory. i am in a fix.
so kindly book the complaint and do ur best about this case.
my contact no is [protected].
my email id is - [protected]@gmail.com

yours sincierly

MATHIVANAN

ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 25, 2014

Verified Support

Dear Ms.Chellam,

We have made a note of your contact details. Our official will get back to you and assist.

Regards,
ICICI Bank Customer Service Team

venkatesh A

from Bengaluru, Karnataka

Dec 16, 2014

My company Avon facility Management Services Pvt Ltd gaves me a ( ICICI ) pay direct card whose no.is 4629.5203.5827.5121.Sir pls send my bank balance statement of my pay direct card. neither ICICI bank nor ICICI PRU adviced me satisfactory. i am in a fix.
so kindly book the complaint and do ur best about this case.
my contact no is [protected].
my email id is - [protected]@gmail.com

Nagen Nath's reply, Sep 6, 2019

Dear sir I am nagen nath please send my all statement card no [email protected]

Murugan B

from Mumbai, Maharashtra

Sep 7, 2015

Dear sir/Madam
I am Murugan p/s my balance statement sent.No:[protected] my mobile no:[protected]

karthi k

from Chennai, Tamil Nadu

Dec 8, 2015

i forgoted my pin number

Arun Khusi

from Diphu, Assam

Jan 30, 2017

I am forgotten my pin number, and kindly send me balance also

abhith india

from Gurgaon, Haryana

Feb 7, 2017

Dear Sir.'
My pay direct card has not been activated till now having registered mobile no [protected]
How can I see the balance in my card.
Regards
Sanjeev
[protected]
[protected]@yahoo.co.in

prasanta Jena

from Hyderabad, Telangana

Dec 15, 2017

Dear sir,
I respect you I'm having a ICICI pay direct account I need to your help I want to my 3 month account statement plz call me my number [protected] I so many times call in customer care not respond to any one

Myself Prasanta Kumar Jena
Gmail :[protected]@gmail.com

vishal uttam Rathod

from Phaltan, Maharashtra

Jan 20, 2019

Account number send Ifsc code

chandreswar borah

from Nagercoil, Tamil Nadu

Jan 22, 2019

pay direct card mobile number how change in mobile?

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Address: South Delhi, Delhi

I was informed while making payment for the card no. [protected], that the status at CIBIL will be removed. But instead I see that the account is marked as SETTLED. I was informed that all interests charged on the card will be removed and it will be closed after I make a payment of Rs.1100.

All started after the bank offered me Rs.250 as a cask back if I spend on my credit card which was an EMI card. I spent around Rs.1700 for which I made the payment later after referring to my card statement, but the bank withdrew Rs.250 as there was a clause that I have to spend at least Rs.2000 or more to avail Rs.250.

Now the bank with contacting me or informing me kept charging interest on my card an when it was around Rs.5000 they contacted me. They have lied straight on my face by stating that if I make a payment of Rs.1100 after they reverse the interest and other charges, the account will be closed and the status will be removed.

Please help.

View replies

Tim@DebtDoctor

from Bangalore, Karnataka

May 4, 2011

Hi Shaan,

From an experts point of view i would like to tell you that it is important for you to have this case sorted out fast. As in the future if you would like to take a loan banks will not approve of it. Worse still if you need the money for some emergency and you do not get it, it can be heart breaking. If you would like help on what to do with regards to ICICI and CIBIL i would gladly like to help contact me on[protected]/ [protected] or email me at [protected]@debtdoctorindia.com.

Regards,
Timothy

ICICI Bank Customer Care

from Mumbai, Maharashtra

May 4, 2011

Verified Support

Hi Shaan,

We are sorry to hear about your experience.We have made a note of your credit card number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

Shaan Majid

from Mumbai, Maharashtra

May 10, 2011

Thank you for your concern Timothy. I'll contact you soon. Need to get this resolved as soon as possible.

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Address: Chennai, Tamil Nadu

Dear Sir,

ICICI TAX SAVING BOND-032001-TSB
OPTION FACE VALUE ISSUE DT. OF
PRICE ALLOTMENT
[protected] [protected] [protected] [protected]
II RS.6750.00 RS.5000 26.04.2001
BOND HOLDER NO. CERT. NO. DIST. NOS. AMOUNT
[protected][protected] [protected] [protected] [protected]
[protected] 136426 262549 5000.00
[protected] 136427 262550 5000.00
[protected] 136328 262344.345 5000.00
SCRIP CODE BSE 160638 NSE ICICI0401 N2
*********
.I do not appear to have received the redemption proceeds of the captioned tax savings bonds. My email address: [protected]@gmail.com and my mobile no. 91+[protected]. Please look in to the matter and advise fate of the bonds.
Please treat the matter as urgent.

Aug 13, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

May 3, 2011

Verified Support

Hi,

We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

sampatsunil

from Mumbai, Maharashtra

Dec 6, 2015

Bond Holder No.[protected]
Certificate No. 78291 & 78292 dtd. 29 May, 2001
Each of Rs. 5, 000/-
Total Value of 2 bonds - Rs. 10, 000/-.
Distinctive Nos. 150539 & 150540

Please let me know the status of the above bonds which I possess.

Thanks and regards,

SURBHI RAJENDRA BHAKTA

Suchitra Shelar

Jan 29, 2022

Attached is the image of the bond however till date no redemption proceeds have been received nor do we get any information from any of the icici bank branches...

This is very upsetting hence unhappy with the customer service

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Address: Mumbai City, Maharashtra

Harassment from ICICI Bank

This is with regards to Credit Card No. [protected]

The issue with the credit account was dealt with in year 2005 and payment against the card was made in installment basis. However due to my financial problems I was unable to make the last few installments. I believe that I have paid much more that what I have actually utilized.

After almost 6 years now, I have been getting several calls from ICICI bank collection agencies, threatening and abusing me with filthy language over the telephone. As per the bank records, my residence and contact number is unchanged and still the same. The only thing that has changed is my place of work. Over these years I have not received any sort of correspondence from the Bank or its agencies what so ever, with regards to the credit card, until the last incident as stated below.

27th April 2011 – The Manager of my new company started getting repeated phone calls from telephone numbers 32252432, 33643000, 61362907, 61362900, 42723700, 32252432 and many more. These ICICI Bank representatives repeatedly keep calling within a span of 3 to 4 minutes and forcibly address and discuss my credit issue with the manager who is not at all associated with this matter what so ever, and this is nothing but harassment. They have not made an effort to visit my residence for once. Their intentions are clear that they want me to loose my job and be rusticated from the firm that I work for.

Now, I have registered a NC at the Agripada, Mumbai Central Police Station. (also attached here).

I want ICICI Bank to give me justification for the above mentioned incident, and stop these dirty games they or their appointed agencies practice.

My Mobile as per the bank records is[protected]

R Mahajan

Aug 13, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

May 3, 2011

Verified Support

Hi,

We are sorry to hear about your experience.We have made a note of your mobile number & Credit Card number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

mehta_rushabh

from Mumbai, Maharashtra

Jul 12, 2011

I am a Wealth Customer with no personal or business loans from ICICI. I have a Platinum ICICI Credit Card since the past 6 years, and the total out-standing due this month is only Rs. 9, 000 or so. I made the previous month's payment through automatic ECS from my ICICI account.

Since today morning, I am receiving rude and abusive calls from 33643000 for a supposed loan amount of Rs. 4, 00, 000 which the female on the phone said I should pay by August or else...

The phone hasn't stopped ringing for the past hour. I have atleast 20 missed calls from this number as I have stopped receiving the calls. Please advise!

My name is Rushabh Mehta, and I hold my savings account at the Lamington Road branch. My contact details can be obtained from the ICICI database using this information.

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Address: Delhi

Hi

I am taking a Home loan from ICICI Bank(LBNOD[protected]) in May 2010, Under 2 Year smart fix plan, where ROI is 8.25% in 1st year and from 1st April 2011 to 31st March 2012 ROI is 9%, in agreement its clearly mention that 1st year my EMI is 26704, and 2nd Year my EMI becomes Rs, 27918, because of 9% ROI, but surprisingly when i see my status on internet on 30th Apr 2011, my EMI is remain constent and tenue is increased.
Its completely a Cheating case, since incresing tenue is not applicable in 2nd year, and afterthat also without information is not applicable and acceptable. so my question is
How can they change my tenure in 2nd Year of my loan. The scheme /agreement was to change my EMI not tenure.
So i my strong suggestion is necessary action should be taken against Bank, and the penalty should be as high as much so they can not repeat such incident for other consumer, if you ask me it should by 10000Cr and give to some gorverment charity fund.
Keshav
[protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

May 4, 2011

Verified Support

Hi,

We are sorry to hear about your experience.We have made a note of your mobile number & Loan account number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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Address: Delhi

My Uncle deposited a sum of Rs 49900 to my ICICI A/c (A/C No.[protected] at GREATER KAILSH-2, NEW DELHI) at Rohtak branch of the bank . And charges summing upto Rs 276 were deducted from my bank account and an amount of Rs 49624 was credited to my account . Please see to the matter and get the amount refunded to my account.

Aug 13, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

May 3, 2011

Verified Support

Hi,

We are sorry to hear about your experience.We have made a note of your account number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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Address: Hyderabad, Andhra Pradesh

My name is deepankar, i would like to bring into your notice that i hav been harased by ICICI Collection agent named Satish Kumar emp id ( 8404 ) mobile # [protected] and his manager Ram mohan reddy mobile # [protected] i dont owe any payment to their bank however collection agent harase me about my brother's payment insted of calling the person who owe them he come to my house and harse my family member and started being abusive ( profanity ) and by force enters in my house and denied to leave, it hav become thret to me and my family, please do the need full.

Aug 13, 2020

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

May 4, 2011

Verified Support

Hi,

We are sorry for the inconvenience caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the issue. Kindly refer "1623856" in the subject line.

Regards,
ICICI Bank Customer Service Team.

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Address: Chandigarh, Chandigarh

his is inform you that, we took a car loan of Rs.3, 37, 670.00 from ICICI bank vide car loan account no.
LACAL[protected] for 60months including 1 one Advance EMI.The EMI was Rs.7520.In this regard
we received a repayment schedule from ICICI bank where showed the balance principal amount (less)
advance EMI Rs.7,520.00 = Rs.3,30,150.00 Please note that in 1st EMI of Rs.7,520.00 (Principal amount Rs.4, 216.00 and Interest amount Rs.3,304.00) the balance amount of Rs.3, 31, 000.00 are showing instead of Rs.3, 25, 634.00 from the above principal amount.
In this regarg we complain to thier customer care service vide e mails and received a reply from bank that the difference amount of Rs.5,066.00 has been charged agst CFOC (Credit Facility originating charges) as a management policy.
Please also note that the above CFOC cahrges never informed us at the time of taking the loan, and in fact the above charges not mentioned in thier repayment schedule.and this kind of hidden charges levied is a gross violation of customer faith, which imposed by a reputed bank like ICICI bank
So, please look into the matter.

Aug 13, 2020

Complaint marked as Resolved

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Nisha

from Chandigarh, Chandigarh

ICICI DIRECT — Misguidance about demat account

I am Nisha from Chandigarh. I have a complaint against ICICI Direct company. A lady name Ms. RIYA (PHONE NO. [protected]) called me up and asked to open for 0 balance saving account without any charges in ICICI. I presser her on that is there some hidden charges or what? she said no mam there is no hidden charges and nothing. You just pay a security cheque to company worth Rs. 975/-. Then i refused her than again she said no mam this only for security no opening charges. She said, "You just sign the documents after that i will complete the form." When i signed documents after that she last time called up and said that mam your all formalities complete your account will open shortly. After 1 and a half month icici people called me and said mam please start to transaction in your account. I was surprised and asked for what they said you have opened an demat account. Icici people put my cheque in my account for clearance. When their cheque bounce they again called me up and asked about that Rs. 975/- amount I'm again shocked what is this? Now that people disturbing me again and again asking for amount. Why should i pay that amount when i don't want to open any demat account. If you see i don't the real uses of demat account. I am a middle class girl. I don't have any knowledge about this type of account. Please help me they are calling me again and again and threatening me. Please give me an immediate solution.

Thanks

ANAND KUMAR GUPTA

from Mumbai, Maharashtra

ICICI bank is cheating every customer by taking one advance EMI & not showing in their repayment schedule. While applying for foreclosure of the car loan they totally refused the existance of advance EMI & tell the customer that it is the other charges which is paid to dealers & agents & to be borne by the customer.

ICICI bank is only loooting the customers by making fools..

jodu

from Kolkata, West Bengal

Mar 4, 2011

ICICI Bank Customer Care

from Mumbai, Maharashtra

May 4, 2011

Verified Support

Hi,

We regret the problem caused to you. We have made a note of your loan account number. We will get in touch with you at the earliest.

Regards,
ICICI Bank Customer Service Team.

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Address: Chennai, Tamil Nadu

Dear Sir/ Ma'am,

I an Bhuvaeswari Raman, having a savings account in ICICI bank at Nungambakkam branch, Chennai. My account no. is[protected]. My account has been credited with a sum of Rs.45,000 on 28th April 2011. It is found that Rs.225 and Rs.23 has been deducted as ANW charges and S-Tax respectively. It was told that till Rs.50,000 transaction, there will be no extra charges. Please do take corrective actions to reverse my money as soon as possible.

Thanks,
Bhuvaneswari Raman
[protected]
[protected]@gmail.com

Complaint marked as Resolved

After some days of complaint, i saw the account statement details. ICICI bank refunded back the ANW charges deducted. Thank you for the wonderful service.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

May 4, 2011

Verified Support

Hi Bhuvaneswari,

We are sorry to hear about your experience.We have made a note of your mobile number & email id. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

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Address: Thane, Maharashtra

Dear sir,

I am customer of ICICI Bank Ltd. and having saving salary a/c no.[protected] with zero balance facility. My ICICI home is linked to said a/c no. & I maintain INR 38000/- towards home EMI every month.

On 28.04.2011 bank has deducted a charge of Rs.1130/- under the name "FamilyQABChgs,jan11-mar11+ST “ though I am maintaining INR 38000/- per month. What is this charge? And how bank can levy such type of charges with out concerning me? Why suddenly this has happened? I have no clue. How the bank could charge such an amount with prior information? How bank can take away my hard-earned money?

I request you to kindly look in to the matter and take action on ICICI Bank for crediting the above said QAB charges

I hope you will look in to matter and take immediate action.

Regards,
Manish C Sane
Cell: [protected] / [protected]

Aug 13, 2020

Complaint marked as Resolved

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sanemanish

from Mumbai, Maharashtra

Apr 27, 2011

Dear sir,

ICICI bank is a big cheater bank. They have levied me QAB charge of Rs.1103/- without concerning me.

Regards,
Manish C Sane

suraaj

Apr 28, 2011

I was also deducted the same amount mentioning the same reason. Not sure on why this is being deducted

ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 29, 2011

Verified Support

Hi Manish,

We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

sureshmps

from Mumbai, Maharashtra

Apr 29, 2011

I have been charged Rs.552/- as FamilyQABChgs on my corporate zero balance account.ICICI customer care folks did not have any answer why it was deducted.
Suresh
[protected]

ICICI Bank Customer Care

from Mumbai, Maharashtra

May 4, 2011

Verified Support

Hi Suraaj,

QAB charges are debited for not maintaing the quarterly average balance of your savings account. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you. Refer "1618173" in the subject line.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 1039

Wrong deduction

ICICI Bank — DIDUCTION

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pf amount not received

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NOC NOT GIVEN

n/a — icici ldh

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for change in mobile number

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CHANGE OF MOBILE NO

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NON DEPOSIT OF TDS OF ICICI SAFETY BONDS SEPTEMBER 2001

safety bond — ICICI SAFETY BOND NOT REFUND

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FRAUD AND TELEPHONE THREATS

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change of address

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ACCOUNT CLOSING --Mr. A. Palta, Head NRI Banking

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Charges

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pay direct card balance statement

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CIBIL Status for Credit Card

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NON RECEIPT REDEMPTION AMOUNT

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Harassment from ICICI Bank

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Home Loan agreement Violation

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DEDUCTION OF Rs 250 As ANW CHARGES & Rs 26 As S-TAX For cash deposit of Rs 49900

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COLLECTION AGENT HARASMENT

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misguide for hidden charges in EMI

ICICI DIRECT — Misguidance about demat account

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ANW Charges for less than Rs.50,000 deposit

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Family QAB charge levied

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