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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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V
vimal_dhar
from Mumbai, Maharashtra
Mar 14, 2011
Resolved
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Address: New Delhi, Delhi

Abuse Talking on phone on Daily basis to me and to all my contacts

Hi I am a credit card holder of an ICICI bank from several years & also I have maintained our record in a very good manner but one time I was late to deposit the amount due to some reason,then I got a call from ICICI Credit Card Deptt. to submitt minimum ammount so that I can re-use the card, I did it by giving cash to their agents but that ammount was never added in my bill and ICICI bank send some illiterate guys to collect the payment at my home,I was not there on that time they used abusive language with my family members & given him like warnings that deposit the amount today any how,then I came back after few days & called to those guys,they again came to my home to collect the payment.After a long conversation, I have given the whole balance amount to their agents but they didnt gave me any recept as they said that I will receive final recept from ICICI bank within a week, but now it going to be more than two years..
But till now this account is going on & I have recieved so many massages on a monthly basis & now ICICI bank cross their limit,persons from ICICI bank keep calling to me and to all my contacts ( They are keeping eye on all my out going and in comming calls ) on a daily basis and calling them with such an illiteratic & villager abusive language .

Well this is the situation,now tell me what can I do
Now a days the persons who called me with the abusive language along with the Nos. are:
[protected],[protected] and [protected]

Please help me out for that.
Aug 13, 2020
Complaint marked as Resolved 

ICICI Credit Card — abusing over telephone

due to chq bounce use very veryn abusive lkanguages over phone today at me and at my residence to my old mother from icici bank(number:- [protected])

amitabha chatterjee
[protected]
SIR u sent me FAKE bill againt my credit card . u cancell my card . contact with me ([protected]) SOLV MY PROBLEM

icici credit card department — FAKE BILL SENT BY YOU

SIR FAKE BILL IS SENT BY U . U R RESPONSIBLE FOR ANY DELAY OF PAYMENT .CONTACT ME [protected] .CUST ID :4685908

ICICI Credit Card Department — FAKE BILL SENT BY YOU

Sir,
ur depp. sent me fake bill . i wrote a letter against FAKE bill but no action take place. i cant give ur bill which u sent me with late charge, because fault is ur end .u are responsible for any type of delay of bill. contact me [protected]
Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1391912" in the subject line.

Regards,
ICICI Bank Customer Service Team.
HI VIMAL,

Go file a complaint against those guys & icici bank in police station about harrasment to u and ur family & talk to a lawyer and file a case against them, then this bank people will become so sweet & customer service oriented trust me u will see thier true colours ..!

-Navin Pujari
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    dr_sudhirmehta
    from Delhi, Delhi
    Mar 13, 2011
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    Address: Navsari, Gujarat

    I was trying to book my GSRTC ticket (Rs.264.00) on 16 January, 2011 through ICICI internet banking. The transaction was approved and amount has been deducted from account but ticket was not booked. Hence, immediately I called in customer care ICICI, one fellow told me to wait for 48 hrs, I waited but no progress. Further I called to customer care, another fellow told me wail for 5 days, I waited aging but still there was no any progress. I again called to customer care, this time one fellow registered my complain and that date was[protected] and told me to wait. I do. Then I tired and approach the ICICI bank, but there was just words of condolence I received, neither progressive nor satisfactory reply till date I have received. My account number is[protected] with name SUDHIR A MEHTA. Please do needful.
    Aug 13, 2020
    Complaint marked as Resolved 
    Hi,

    We are sorry to hear about your experience.We have made note of your account number.We'll contact you and work to address your issue at the earliest.

    Regards,
    ICICI Bank Customer Service Team.
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      R
      RAJANI1405
      from Delhi, Delhi
      Mar 12, 2011
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      Address: Mumbai Suburban, Maharashtra

      DEAR SIR/MADAM,

      I RAJANI KANTA JENA HAVING ICICI BANK CREDIT CARD NUMBER- [protected]. I HAD ONE OUTSTANDING OF INR 11,000.00 THOUSANDS SINCE MAY,2009. WHICH I AM READY TO PAY THE SAME. SINCE THAT TIME I KEEP ON CALLING THE COUSTOMER CARE NUMBER FOR THE SETTLEMENT OF THE OUSTANDING AMOUNT WITHOUT CHARGING THE INTEREST & LATE PAYMENT FEES. I AM READY TO PAY THE AMOUNT WHICH I HAVE TAKEN BUT NOT READY TO PAY THE INTEREST & LATE FEES CHARGES SINCE MAY 2009. NOW ON 11.03.2011 SOME ONE FROM MUMBAI TELLING HIS NAME THAT MR. RATHI AS INSPECTOR IN MY PRESENT COMPANY NUMBER. THEN MY HR CALLED ME THEN I ATTEND THE CALL.THAT PERSON GIVING ME TREATNING TO HARRASE ME. MY CONCERN IS HERE THAT I NOT READY TO PAY THE INTEREST & LATE FEES CHARGES SINCE MAY,2009.THE STATEMENT OF MAY,2009 IS READY WITH ME WHICH SHOWS APPROXMATELY 11,000.00 INCLUDING INTEREST. THE PERSON WHO IS GIVING THE THREATING CALL IS HAVING THE MOBILE NUMBER [protected]. I HAVE ALSO CALLED THE ICICI BANK CUSTOMER CARE & ALSO SENT A MAIL TO SETTLE THE CASE REGARDING THE SAME. WHEN I AM READY TO PAY THE AMOUNT WHICH I HAVE MADE AN EXPENCESS FOR THE NO SHOULD HARASH ME MENTALY. NOW I AM NOT ABLE TO CONCERNTRATE IN MY JOB DUE TO THIS. I WOULD LIKE HAVE YOUR KIND HELP BY SORTING OUT THIS ISSUE WITH ICICI BANK CREDIT CARD DEPARTMENT.

      RAJANI KANTA JENA.
      [protected].
      [protected].
      Aug 5, 2021
      Complaint marked as Resolved 
      Hi Rajani,

      We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

      Regards,
      ICICI Bank Customer Service Team.
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        D
        devjyatibiswas
        from Port Blair, Andaman and Nicobar Islands
        Mar 12, 2011
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        Address: North 24 Parganas, West Bengal

        I am suffering after taking ICICI Bank's Home Loan. At the time of processing the home loan request they behaved very nicely and extended personalized quick service to get me in trap. After becoming a loan customer of ICICI bank they forgot about customer service.
        I had taken a home loan of Rs. 1338000.00 from ICICI Bank Home Finance Pvt Ltd. at Kolkata in 2002. I have been paying EMIs as per their advice through my other bank (HDFC) account's cheques . The Post Dated cheques (PDCs) of HDFC bank were given to ICICI Bank in advance. PDCs were getting cleared every month. After five years, the bank's call centre fellows started calling me up stating that there was an outstanding payment due to bouncing of a cheque. On checking with ICICI bank they informed me in writing that a particular cheque of November 2002 had bounced. I checked up HDFC bank and found that the cheque in question had never bounced. I produced documentary evidences to ICICI Bank's customer care department several times. The matter was even referred to ICICI Bank's customer crae Nodal Officer Mr. Tadikonda. Every time I received standard replies that they would reconcile my account and resolve the matter shortly.
        Almost four years have passed since I registered my first complaint. Therafter, I have been following up regularly with ICICI Bank’s service branches at Central Plaza, Kolkata and subsequently at Sector-I Saltlake, Kolkata and also with the Customer Care Department of ICICI Bnak, but till date neither they have reconciled my account nor they have given any explanation for claiming the purported outstanding EMI. On the contrary, they have posted overdue charges against the purported outstanding EMI and debited the purported outstanding EMI & overdue charges from my ICICI Bank's S.B. account without my consent.
        I request for suitable advice for further course of action against ICICI Bank authorities who have caused such harassment to me, not reconciled my loan account for so long and charged extra amount by debitting initially Rs. 19041.00 and subsequently Rs. 17731.64 over and above my regular EMIs payments from my bank account without my consent.

        Regards,
        Devjyati Biswas
        Kolkara
        [protected]
        13/03/2011
        Aug 13, 2020
        Complaint marked as Resolved 
        Hi,

        We understand that our Customer Care official is already in touch with you. The team is working towards providing the resolution on priority. We will get in touch with you at the earliest.

        Regards,
        ICICI Bank Customer Service Team.
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          anwarshah17
          from Mumbai, Maharashtra
          Mar 12, 2011
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          Address: Maharashtra

          This is with the reference to my ICICI credit card no [protected] Visa.

          I have not used this card since late 2003. Also I have not received the bill however person reached me from ICICI bank and said I have outstanding on. I paid immd with cash bearing receipt number 1993191 dated 03.12.2004

          After 4 year I got call again saying that I have outstanding on same card – I gave the reference of payment I made. I also requested to send me revised bill to see where from the payment is pending.

          To my surprise again bank people again called me asking to pay outstanding in 2011. Also they have not sent any bill for my knowledge.

          Not sending the bill to me and keep calling every year by increasing the hefty charges is sign of wrong intention by the relevant authority.
          Aug 13, 2020
          Complaint marked as Resolved 
          ----- Forwarded Message ----
          From: s c <[protected]@yahoo.com>
          To: govindaraj.[protected]@icicibank.com
          Sent: Friday, October 10, 2008 11:56:22 AM
          Subject: Fw: Request to refund my amount

          Dear Sir,

          I Kindly request to refund my amount.
          Kindly do needful.

          Regards,
          M.Suresh Chandar
          [protected]
          Dear Sir,

          I send the mail on last friday still no response from customer care department.Kindly reqest to refund my amount.

          Regards,
          M.Suresh Chandar

          ----- Forwarded Message ----
          From: s c <[protected]@yahoo.com>
          To: [protected]@icicibank.com
          Sent: Friday, October 3, 2008 8:20:05 PM
          Subject: Request to refund my amount

          From
          M.Suresh Chandar
          No.7/247B, Second St,
          Kamaraj Nagar,
          Thorapadi,
          Vellore-632002
          Cell.No. [protected] / [protected]

          To
          The Manager,
          ICICI Bank Customer Care,

          Dear Sir,

          Name: M.Suresh Chandar
          Credit Card No: [protected]

          In my credit card i taken Health Insurance policy and I cancel the Lombard Policy. So i have to pay Outstanding amount but i am very poor and poor family .So i gave the request to Ms.Priya ICICI Coimbatore from Legal Dept. So i go to settlement with 2 installment of 9000 Rs.
          First instalment i paid Rs.4000 and after remaining within payment without my knowledge in credit card section automatically debit 24/09/2008 Rs.11367. So please kindly refund my amount Rs.11367 and my cancellation refund amount 567 Rs also cannot reach me.
          I compliant 100 times in customer care so my telephone bill only raised. So in ICICI bank very very worst Response. Kindly request to take action and refund my amount.

          Kindly do needful.

          Thanks & Regards,
          M.Suresh chandar.
          Dear sir,
          Time and again with me same thing is happening
          I have recievd today u r card bill of amount 11010.39 rs
          in this privious balance of 6939.63 shown
          but i have not recieved this statement of 6939.63 rs
          this unnessasory cause me to put late payment fee of 850 rs
          before this also three four time same thing happen
          sir i am really amazed why company is doing with me
          pl. do need ful and revert urgently
          Dear Mr. Phadke,

          Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of the credit card, along with your full name and contact details.

          We will be glad to assist you.


          Regards,

          Nazia Sayeed
          Office of the Nodal Officer
          ICICI Bank
          I have a credit card of ICICI Bank, I used it in a transaction and paid such amount on time except the Interest and Service tax due to misunderstanding which was only Rs. 297/=, but now for such tiny amount, bank has been debited my account by Rs. 11925/=. You are therefore, requested to please help me in return my hard money from the bank. If possible, please suggest my the future course of action.

          Regards
          Suman Verma
          27-B, Guru Angad Nagar Extension
          Delhi-110092
          Call at : [protected]
          Hello Sir,
          I have received my credit Card Bill for Credit Card no.[protected] today during noon by Sigma Courier & Cargo vide no.[protected], I was suprised that the payment due date was immediate & that I have been charged with late fees in the said bill I say that I have not received the July Bill till date &
          that in the evening I also received call from the BPO stating that my Bill has not been paid.
          As per my credential till date i have been regularly payming my bills immediately on receiving the bill
          since the bill for July have not been received by, me a my billing address I would request you to cancel the charges for the late payment charges.
          I am making the payment as per the bill tomorrow itself, I hope you shall credit & adjust the late payment charges in my next bill.
          I also state that if it is not done so I would request you to Kindly close my Credit Card No.[protected] & my add on Credit card no. [protected] of my spouse Meena U. Lad
          immediately I shall not want to continue the same & no explanation shall be entertained by me
          as my credential is harmed

          Umesh Lad
          I am getting my credit card statement at the Office address which is as under.

          INDIAN OIL CORPORATION LTD
          254-C, DR. A.B. ROAD
          PRABHADEVI, MUMBAI 400 030

          However, I have been transferred to AHMEDNAGAR SALES AREA OF INDIAN OIL CORPORATION LTD, Hence I would like to receive my credit card monthly statement at my residence which is as under.

          FLAT NO. 304, VINAYAK CHS LTD
          SHRIKRISHNA NAGAR ROAD NO. 12
          BORIVALI-EAST
          MUMBAI-400 066


          Thanking you,

          R.K. SAWANT
          MOBILE [protected]
          my new add., is 503/504 kautubh aprt., bhanushali lane, ghatkopar (e), mumbai 400077 & my new mob. no: [protected]

          fees paid — I send the fees with account pay in icici bank vellore branch

          I sent the fee Rs.400/- to your account pay But you are not send any information about it My email Address is : [protected]@yahoo.in
          Dear Mr. Vivekanandan,

          We regret for the inconvenience caused. We will contact you at the earliest and work to resolve your issue.

          Regards,
          ICICI Customer Service Team.
          Dear Mr. Vivekanandan,

          We wrote to you on your email id, but have not received any response from your end.

          Please write to us with your contact number at [protected]@icicibank.com (Subject line: UID 305715), so that we can contact you. We'll be glad to be of assistance.

          Regards,
          ICICI Customer Service Team.
          Dear All,

          Dear Sir,

          I have taken credit card from ICICIC Bank in with card no 4477XXXXXXXX3009 I have made total purchase of Rs 20036/- & made payment of 25025/- i was paying them regularly They have activated ICICI Lombard policy in month of Dec 07 force fully for which i have not signed any policy papers.Still they want me to pay for that policy now they are asking me to pay Rs 35133/- for credit card payment which i have not used.What ever amount i have paid is calculated in Interest & late fees.
          Kindly suggest what to do

          Regards

          Nadeem
          Hi,

          We are sorry for the inconvenience caused to you. Please write to us with your contact details and credit card number at [protected]@icicibank.com so that we can get in touch with you in order to resolve the issue. Please write "UID 476049" in the subject line.

          Regards,
          ICICI Bank Customer Service Team.

          ICICI — Undo transaction of Rs. 4000/-

          ATTN: CHANDA KOCHAR HEAD ICICI BANK INDIA

          I had called helpline of ICICI aound 90 times till date and visited branh 20 times for getting compenstation and apology but they are teasing me and saying you will not get even single rupee from us and neither apology letter.

          Sulprit: Mr. Shashank & Deputy Branch Manager of ICICI Bank, Nehru Place.

          This is to bring to your Kind notice that I Archna Thawani[protected] the saving account holder of ICICI Bank. I would like to inform you that the services rendered by ICICI Bank is totally useless & pathetic as till date i am waiting for my hard earned money to get refunded.

          My case history which shows the negligence of ICICI Bank. After so many telephonic calls, meeting with the branch manager of ICICI Bank, Nehru Place, New Delhi. No one has shown the images or proof. ICICI Bank is satisfied that on 03/04/10 that transaction is done by us then they should show me the proof. As a Account Holder of ICICI Bank I have a right to see how can the amount got deducted from my account. Few days back they were saying that they will show me the proof but later they said that they don't have clear images and now they are saying they won't be able to show me the proof because those images are valid till 3 months. I feel ICICI Bank is cheater.

          Kindly look into the matter & inform me accordingly. I have made many compliant against this problem but no action has been taken till now. Please help me i am waiting for my hard earned money since 5 months.


          Thanks & Regards
          Archna Thawani
          [protected]
          Dear Archana,

          We are deeply sorry to hear about your experience. We have made a note of your mobile number and will get in touch with you soon.

          Regards,
          ICICI Bank Customer Service Team.
          Hi , unnecessary harassment by bank asking to me late fee charges & blocked the card , Not ready to settle the issue . more than 10000 reward points that also bank is not allowing to redeem . Only wants payment no talk for redeem of points

          Regards,

          Master
          Hi Sir
          I am Achint Kishore and I use to own ICICI credit card whose limit was Rs. 40000/-. First of all, they reduced my Credit Card limit to 17000/- without intimating me. Then, again without intimating me, they blocked my credit card forever. They did it even though I use to pay them every month. When I tried to contact customer care, they were failed to explain me the reason behind it. Last month, they auto deducted the rest of the balance from my ICICI bank account. And total amount due was Rs 605/-. I wrote couple of mails and contacted them through customer care to explain why my credit card was blocked, but they never did that. I did not paid the last due amount of Rs 605/- and now I got another mail from them saying the total due amount is now Rs 2475.63/-. Can you please look into this matter?
          Thanks
          Achint Kishore
          ([protected])
          Hi Achint,

          We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

          Regards,
          ICICI Bank Customer Service Team.
          Respected



          I Nitu Sitaram Dawre would like to bring your kind attention that the credit cards ending with 3003 &amp; 3004 i had with ICICI BANK have been paid in full &amp; have been closed already in 2007 also this was confirm to me by the ICICI bank Agent to whom i made the final bill payment for both the cards then however post 2007 I then received call from Collections agent name Sunil Kambli on 15/03/2013 who very rudely asked me to make payment of Rs 22, 000 towards the credit card paymenet &amp; has been making harassment calls to me since then till date inspite of me telling him that i had already cleared the payment towards both my cards in 2007 i am extremely annoyed with the experience i had with him i will be reporting this complaint to RBI OMBUDSMAN if these calls are not stopped by the ICICI bank collections department on immediate basis &amp; will also file FIR against the above agent &amp; ICICI bank if necessary action is not taken by ICICI bank



          Thanks &amp; Regards

          Nitu Dawre
          Hi Team,
          This is regarding the ICICI Credit Card bill Payment for the bill generated from Nov 2 to Dec2.
          I have used this ICICI Credeit Card for Foreign Online Transaction for purchasing some online products and because of product

          dissatisfaction, Merchant has reverted amount of arround 9400 change and credit card bill amount was arround 9020(Which is lesser

          amount than Merchant reversed amount) due date of the payment is on Dec 20th.
          I have contacted ICICI Customer care once the Credit Card bill has reached to me through email and also intimated them that my

          Current Available Credit limit is showing as 40000rs. If the bill is not payed Available Credit Limit will reflect as 30000 change

          rupees. Customer care person has confirmed me to not to pay this month bill as because of this Merchant Reversal amount is greater

          than the Bill amount and your Available credit card amount Is reflecting as 40000Rs(Which is the max limit of my ICICI Credit card).
          Now ICICI Finance Team is torchering me by calling several times to my mobile to pay the bill. I have sent several emails to ICICI to

          make them understand this situation.
          After several emails to ICICI. I have received a call from ICICI Customer Care ([protected]) and one of the Customer Care Lady. She

          has confirmed me that Merchant reversal money is not considered as a payment and they are going to Charge Interest and all sort of

          extra taxes for this in my next bill. If i pay the Minimum amont of money of 460Rs now my blocked ICICI Credit card will be activated

          again and the extraccharged amount will be reverted back. That too, I should again contact ICICI for this reversal.
          Inspite of ICICI Bank Mistake they are demanding/Forcing me to pay the money.
          I need justice here and bank should pay for disturbing me serveral times and making my life irritating.
          Sub: Credit card amount need to be reverse and close

          Hi Sir,

          In Sep’13 I have received ICIC bank Jet Airways credit card but I did not apply, some agent called me and sent this credit card without my confirmation
          They charging joining fee and after some moth they put late fee charges also.
          Once received this card I try to call customer care no one pick it up and I went to Teynampet branch Feb’14 and I called customer care they said this amount will be reversed soon they confirm to me next month bill this amount should be reversed. But its continue every month.
          Can you please help me and reversed this amount and close my all ICIC credit card

          Compliant number : [protected]
          Card Name : JET AIRWAYS ICICBank
          Card Number : [protected] and [protected] 78009
          Apr’14 bill my card amount total due 5, 527.26
          Hello Sir,

          ICICI is harassing me since last 3 Months though I have made all the Payment, I had word with ICICI Bank customer care and had discussion on each and every transaction since March 2013,
          In march 2013 total outstanding was zero and I have done the transaction of INR 78013 and have made total Payment of INR 78350 including higher interest charge then decided and Late Charges etc,

          Now Again Bank is asking to make the Payment of INR 3205 without any justification, I have logged a complain in bank and service ticket is SR[protected], Please check and do the needful,

          Regards,
          Md Heydait
          [protected]
          Dear Concern,

          I have paid Rs.4200/- (Rupees Four Thousand Two Hundred only) vide cheque No.000052 (dated[protected] of AXIS Bank, Amberpet Branch, Hyderabad, to my credit card due amount for the month of July-13 (due date[protected], but they considered cheque has been received on 01/01/2014 and added late payment charges Regarding this I have send so many mails to remove charges but they were replying same, received it on 01/01/2014. It is not resolved till date.

          With reference to the my past mail, I am request you to solve my problem. Please do the needful.

          Regards,
          Ramji Mishra
          [protected]
          I Did Payment To my ICICI Credit Card [protected] through ICICI Bank Still Not Reflecting Into my Credit card... Customer care said within 24 hr it will reflect. now its more than 24 hr. i was worrying about payment


          Plz do needful for me. i attach deposit slip.
          Dear Sir,
          In 2003, when I started my career in a software company, based on my salary account, Bank issued a credit card. And after using this for some years, Due to some problems with the bank folks, I&#039;ve pay ed(36768) all the out standing amount and closed account. I got a confirmation letter saying there are no dues pending on that card. This is happened on 2010 and the card number is 4477-xxxx-xxxx-3005. And after 5years, ICICI bank folks again coming to me by saying I need to pay 24000 more on other card. I don&#039;t know about any information bout the card, which they are mentioning [protected] and who is the owner and on whose name they have isseued the card.

          Can any one help me on this

          Thanks and Regards,
          Swarna Narendra Babu
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            S
            sudhakarant
            from Mumbai, Maharashtra
            Mar 11, 2011
            Resolved
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            Resolved

            Address: Krishnagiri, Tamil Nadu

            I took a Housing Loan from ICICI, Hosur (Tamil Nadu) in the year 2002. Later on, on March 24, 2006, I took a Top Up Loan of Rs.1,20,000/- (LBHSR [protected]) @ 9.50% with an EMI of Rs.1254/- repayable in 180 installments. Since then, EMIs are regularly paid through auto debit. Occasionally, there was slight increase in EMI amount due to hike in interest rates. Up to this point, it was a normal hike here and there which I was comfortable. Last week, I got a shocker from ICICI through an SMS informing that my EMI has been increased to Rs.1394/- and as on 31st January, 2011, number of EMIs remains at 355 months, i.e., a whopping 30 years ! If you add up the 60 EMIs I have already paid, it will be 355+60 = 415 months! In this scenario, my total repayment to ICICI will be approx. Rs.5.40 lacs, which amounts to 350%. Initially, I thought this is an error on the part of the bank. I approached the bank for a clarification and, to my surprise, they clarified it is not an error but very much a reality. Isn't it ridiculous ? If I have to go by their statement, by the time I finish the last EMI, I will be 81 years old ! (Further increases are likely which I have not considered). Accordingly to ICICI, to reduce the loan period, I have to repay some money towards principal amount. I wanted the EMI to be increased in such a way that more amount goes to the Principal Amount and simultaneously, number of EMIs comes down. But bank insists lot of documentation, including pay slip, etc. It is ridiculous again! They can increase EMIs and the amount for that matter, without the consent of customers, but when it comes to serving the customer, they will put a spoke in the wheel. In last 5 years, I paid almost Rs. 78000 towards this loan but only 7000 rupees have been decreased from the Principal amount! Is it justifiable? Does ICICI bank have the moral responsibility to follow banking ethics?
            Aug 13, 2020
            Complaint marked as Resolved 
            Hi,

            We regret the inconvenience caused. We have made a note of your contact number. We will get in touch with you.

            Regards,
            ICICI Bank Customer Service Team.
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              M
              muthukrish25
              from Thrissur, Kerala
              Mar 11, 2011
              Resolved
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              Address: Tamil Nadu

              I have applied for credit card, but the card is yet to be delivered by the ICICI Bank.
              After three years, the bank is claiming that bank that outstanding dues of Rs.10907.49.
              same amount has been deducted from my SB account.The ICICI bank authority replied as follows:

              Dear Customer,

              We thank you for your co- operation.


              We confirm you that, credit cards were not delivered to you.

              However, according to your authorization Lombard General insurance policy has been issued on the credit card account.

              The policy amount of Rs. 5,683.00 was converted into Instalments.

              As on date there is no outstanding on the credit card account 5176 xxxx xxxx 7009.

              We look forward to other opportunities to be of service to you.

              Sincerely,

              Mohammed shareef
              Customer Service Officer
              ICICI Bank Limited.

              here my question is:

              If the card is not delivered by the bank, which is accepted by the bank, card is not activated, how the bank can claim for Insurance amount?.I never received any document for insurance policy.In this circumstances, the icici bank illegally deducted Rs.10907.49 from my SB account.
              The bank is illegally holding my money for more than 50 days. This amount to be returned to me with interest immediately.
              Aug 5, 2021
              Complaint marked as Resolved 
              Hi,

              We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.Kindly refer "1382086" in the subject line.

              Regards,
              ICICI Bank Customer Service Team.
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                S
                samarg
                from Lucknow, Uttar Pradesh
                Mar 10, 2011
                Resolved
                Report
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                Resolved

                Address: South Delhi, Delhi

                I took home loan from ICICI bank Nov 2009 at interest rate of 9.25%. During this period ICICI increased the interest rate for new customers to 10% but for me it was increased to 11%.

                I came to know that due to similar consumer complaints ICICI had asked banks to come out with new base rate system and allow exisitng consumers to shift to new system at no charge.

                I wrote to ICICI bank customer care. They called me and told me that I cannot change from existing FRR method to Base rate method as bank management has not taken a dicision on it. I was told that I can continue with exisitng FRR method and my interest rate can be reduced from 11% to 10% if I pay 0.5% as administrative charge and also need to sign a new contract that I have choosen to continue with FRR method. Customer care also told me that even if ICICI bank's managament approves and moves me to Base rate method interest rate will stay at 11%.

                I told the support to write this on email. I did get an email but only mention was for FRR and there was no mention of base rate method.

                I need help in reducing my interestrate to what ICICI offeres to new customers, convert my loan to new method and at no charge as per RBI guideline.

                I have pasted below the amil from ICICI and the RBI circular number regarding this:

                RBI/2009-10/390

                DBOD. No. Dir. BC 88 /13.03.00/2009-10

                Except from RBI circular:

                "In case existing borrowers want to switch to the new
                system, before expiry of the existing contracts, an option may be given to them,
                on mutually agreed terms. Banks, however, should not charge any fee for such
                switch-over."


                ICICI Email:
                [protected]----

                From: Samar Gupta
                Sent: Friday, March 11, 2011 10:15 AM
                To: 'ICICI Bank Customer Care'
                Subject: RE: RE:'ICICICARE=[protected]' Change home loan interest rate: NHDEL[protected]

                Hi Vinay,

                Please also confirm as per our discussion that this switch will only be on FRR method and as of now ICICI bank is not allowing existing home loan users to switch to new base rate method?

                Best regards,

                Samar Gupta

                From: ICICI Bank Customer Care [mailto:customer.[protected]@ICICIBANK.COM]
                Sent: Wednesday, March 09, 2011 3:28 PM
                To: Samar Gupta
                Subject: RE:'ICICICARE=[protected]' Change home loan interest rate: NHDEL[protected]

                Dear Sir,

                This is with reference to your e-mail dated 7th March 2011 to regarding your Home Loan account NHDEL[protected]

                We refer to our telephonic conversation on 7th March 2011 on at and understand that your query is attended.

                As discussed, As a service gesture, our existing customers are provided with an option to switch to a more beneficial margin in case the same is being offered by the Bank. This switch in margin has cost implications for the Bank including, but not restricted to, operational costs. Therefore the switch is offered only on payment of a switch fees and carrying out necessary documentation to the satisfaction of the Bank.

                Subject to the rate availability, if the customer desires to switch to a lower ROI, the same is possible by a change in the margin. For this change in margin, the customer is required to execute a revised agreement and pay the applicable switch fees.

                So request you please visit the nearest loan branch for more detail.

                Sincerely,

                Vinay Singh
                Customer Service Manager
                ICICI Bank Limited



                -----Original Message-----
                From: Samar Gupta ([protected]@microsoft.com)
                Date: Monday, March 07, 2011 04:01 PM
                To: [protected]@icicibank.com ([protected]@icicibank.com)
                Subject: Change home loan interest rate: NHDEL[protected]

                Hi,

                I currently have a floating rate loan number NHDEL[protected].
                The interest rate has been recently increased from 9.25% to 11% (I am under FRR scheme). I understand that interest rate for new home loan customers is still less than 10%.

                Please let me know the following:

                1) Will there be any conversion charges for reducing the interest rate equivalent to new customers under FRR scheme? What will be the interest rate?
                2) Will there be any conversion charges if I switch to l-base method. What will be the new interest rate?


                Best regards,

                Samar Gupta
                Aug 13, 2020
                Complaint marked as Resolved 

                ICICI Housing Loan Division — Wrong charge of interest,

                Sir,
                My tenants Joseph (Joseph welding co) situated at 100 ft road, Banaswadi main road, is due for my shop rent Rs 50,000 ( neither he paid money till today. Apart from this he borrowed money from differerny finance institution, not paid back to them. I came to know that he borrowed the sum of Rs 16,00,000/- from yours icici housing finance. please recovery immediatly otherswise bank will loose money. You can contact me to my mobile [protected] let me help the bank to recover the same

                yours
                ke

                ICICI — Why HOME LOAN Floating Interest Rates are not changed

                If the RBI increases the FRR or PLR then the first to apply this to existing customers is ICICI. But when RBI reduced this rate 3 times during recent months, ICICI will not act on the existing customers. This is a public fraud, why government and RBI is not acting on this. The bank knows that it is diffcult for the customer either to repay or shift to another bank, because that also involves some charges.

                If the customer is not followed all the rules then they banks are following all legal and illegal paths to get their money from ordinary middle class citizens. But what about the corporates not following.

                I dont think RBI and Government is not aware of this. They know it and will not act. Because these stupid people always work for the corporates and not for the customers.

                RBI changed the interest rates not for the customers. Because the companies not able to survive, it is acting. It will never act if the middle class not able to survive. This is what INDIA and it will be like that only.

                ICICI Bank Home Loan — Bank not decreasing floating rate of interest

                Hi,
                I have taken home loan of 28Lacs from your bank in oct 2006 on floating rate of interest basis. My loan account number is LBGUR[protected]. After few months the bank increased the interest rate and now it is 13.50% reducing.
                I contacted your ICICI Bank grugaon branch for quering about the rate of interest and the bank representative said I have to pay 1.75% on the pending principle amount to reduce the same and that too with the head office approval. My complaint is :

                1. When rate of interest increased the bank increased the same but now when bank is offering lower rate of interest to new customers then why my loan rate of interest not decreasing?

                2.Why do I have to pay 1.75% on principle amount to get my loan's rate of interest to get it reduced? Then what is the meaning of floating rate of interest.

                Regards
                ICICI is the stupid bank. Public need to start the agitation against the bank. Else RBI has to put the strict rules like all the banks has to have common interest and deposit rates.

                Banking problems — Violating RBI guidelines

                Dear sir,
                Many banks in goa are still charging for postage and commission charges, , ,
                As per the RBI circular dated 8th october, banks cannot charge for pocket expenses...
                they must charge as per guideliness..

                Bank name : Goa urban co - operative banks,


                My mobile no: [protected]
                Dear Sir,

                Pls. Find below my approved personal loan details where HDFC bank sanctioned my loan with excess tenure as well as HDFC bank deduct excess processing fees i.e. Stamp paper Charges-60/-, Transaction Fees-562/-, Insurance Charges-587/- etc.

                At the time of signing the kit HDFC executive was told me your loan will be 02 year & bank will charged 1.5% processing fees of the loan amount i.e. will be 1500/-(Service Tax Extra), but bank charged total processing fees Rs. 2709/-(Details given below). also bank loan approved 04 years tenure, which is fully wrong communication with the me

                Loan A/c No.: 14310894

                Loan Amount: 100000/-

                Tenure:04 Yrs

                Processing Fees 2709/- (Processing Fees-1500/-, Stamp Paper-60, Transaction Fees-562, Insurance Charges-587)

                In this regard Today I lodged the complaint in customer care no. 41514332 to Ms. Divya my complaint No. is[protected].

                Sir, I agreed to take the loan if all those conditions will be fullfill by the Bank like bank charge only processing fees Rs. 1685/- (Rs. 1500/- Processing fees that i.e. equivelant to 1.5% of Rs. 100000/- which was executive committed to me at the time of signing the kit & Rs. 185/- Service Tax i.e. 12.36% of Rs. 1500/- ) also bank give the loan 02 year tenture otherwise I could not accpt the loan.

                Request you pls. look into the above matter on top priorty as HDFC bank not ready to romove all those charges & as well as loan tenure

                ICICI Home Loan Ltd — Interest Rate is Floating But not Floating Down

                Hello,

                I have take a Loan of 7.5 Lacs in the year 2006 at the interest of 9.25% pa which is increased to 12.75% pa in todays date, the type of loan is Floating and now the current Rate of Intrest of Loans are very less but ICICI Bank charges me from 12.75% pa.

                Could you help me in getting this clear what is the policy of floting Rates why this is happening and is there any BODY who looks after this all matters.

                Other banks has redused the rate of interest even but ICICI home loan is still charging more, will RBI can take action against them??

                My Tenure is increased my 4 years from the current date means 6 years actually.

                My EMI amout was increased by 1000 Rs two times is this correct.

                Please sujjest me the right way to Catch them.

                Home Loan — Rate of interest still not changed

                I am retired defence officer. Took home loan of Rs. twenty lakhs @11.75 % in Sep 08. No reduction of rate of interest yet.

                Service — REDUCE OF HOME LOAN ICICI BANK EXISTING CUSTOMERS

                I HAVE COMPLAINTS TO ICICI BANK THEE TIMES BY SPEED POST AND TWO TIMES PERSONIALLY CONTRUCT GREEN PARK, DELHI BRANCH BUT ACTION IS STILL AWAITED. S.P.DUTTA M-[protected].

                icic bank home loan — asking me to sign documents for switching

                The icici CSR called me and said my rate will be reduced to the new rate. I reached the bank, there i was presented with a whole new set of loan agreements to switch my loan. This is totally unfair, when loan rates go low, they will change the terms and conditions.

                There is pure cheating and this is no different india from past when poor people borrowed interest based debt and kept paying for their whole life.

                I want a rate cut without the new document signing. The profits can never be made by being over smart and writing one sided agreements.


                Shah
                Dear Ms. Sultana,

                Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Home Loan’ as the subject line. Request you to provide the relevant details of the loan, along with your full name and contact details.

                We will be glad to assist you.


                Regards,

                Nazia Sayeed
                Office of the Nodal Officer
                ICICI Bank
                Same with me.

                Why should we pay 1.75% of the remaining Principal Amount to have the interest rate reduced?
                Respeted sir/madam,

                I was applied personel loan to ICICI bank, malleswaram branch, bangalore, on july 2007.I had submitted 3 HDFC bank cheque signed by me, salary slip, Photo copy etc.The loan had sanctioned after all enquiry but i refused loan because i felt high intrest amount ( Rs 39000 intrest of Rs 50000 loan amount).So i just told to excutive that cancel the loan.But i am not given any written form for cancellation.


                I left from bangalore on Dec 2007 to chennai and working here.Exisiting company has opened salarised account in ICICI bank Ac no[protected] before that i dont have an account ICICI bank.On 2008 July ICICI bank account has locked without any intimation and i asked near by icici bank personel they said that I have taken personel loan and the EMI not paid so that purpose account blocked.

                Around Rs 32000 debited from my account ( Because salarised ac ) and released.

                After one year ( augest )again call from ICICI bank and said still i have to pay Rs 39000 for personel loan.Then registered complaint ICICI customer care, those are enquired and told me that cheque disposed on 13.07.2007 and deposited to ING VYSYA bank.But i dont have an account in ING VYSYA bank.Yhen how can i deposit the amount to that bank.

                Not yet received any favarable reply from ICICI.

                Can you suggest me that what can i do further

                Regards,

                Anwer saibullah.N

                ICICIBANK — interest not given

                I Mr. Neeraj having an nri account with icicibank had deposited a checque from regular accont,as their was no proof of source of funds where nri my checque was kept in suspense account for six months,the bank could have always send back the checque to me ,but the funds were transfered from the other bank to icici bank but was not deposited in my account, I think i am eligable for interest of six months .please help me and let me know
                Thank You
                Dear Neeraj,

                We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

                Regards,
                ICICI Customer Service Team.

                ICICI Home Loan — regarding current rate of floating interest

                My name is rokkam Prabhakara rao I took loan amount of Rs. 390000 from ICICI bank in the year 2004.my present tate of emi is Rs. 4359. I would like to know the current rate of floating interest and the tenure remain for payment. My account no. LBSKK [protected].
                Dear Rokkam,

                We're from ICICI Bank. We'll contact you and work to address your issue at the earliest.

                Regards,
                ICICI Customer Service Team.

                ICICI Bank Home Loan — Asking for extra money to reduce HL interest rate in the name of a scheme

                Hi,

                I had taken a home loan from ICICI bank in 2005 for 25 L and current rate of interest they are charging is 11.25 % floating. I called up ICICI customer care and they are asking me to pay 0.5% of outstanding loan principal amount to reduce interest rate from 11.25 % to 9.25%. When i asked what for i have to pay these charges there was no answer and saying its for a current scheme and company policy.

                My concern is : are these charges legitimate, and why ICICI bank has not reduced the rate of interest of it's own and offering only when one ask for pre-closure or pre-payment.

                regards,

                Sudhir
                [protected]
                PS : Does this forum takes any action on the complaints posted, i have posted a few more earlier but nothing happened..
                Hi Sudhir,

                We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

                Regards,
                ICICI Customer Service Team.

                ICICI — Denying the Agreement for Change in Interest Rate

                Hi

                This is Amit Gupta. I have taken Loan from ICICI Bank for 20 lakhs Account No. LBMUM[protected]. Last year ICICI bank employees (Mr. Yusuf, J.B Nagar Branch, now shifted to Vasai Branch) persuaded me for a scheme which reduced my interest rates while paying some fees against it.
                I went through following procedure
                1. Agreement on a Franking document - which i have a copy
                2. Opening an account with ICICI Bank - I deposited 10,000 and started an Bank Account
                3. Medical Insurance - They took cheque and didnt submitted, nor they returned back me the same ever
                4. Additional Fee of 3339 - They took cheque and didnt submitted, nor they returned back me the same ever. I have the receipt for the same (dated - 24/02/10).

                Now these guys are denying the change of interest rate inspite of they signing Legal Agreement with me. I have met the Branch Manager there Ms. Uma Pande (on 27/01/11) in regards the same.She says that we have not submitted the cheques for the Medical insurance and fees, hence the entire thing stands cancel.

                Please advice me how can i get resolution in the matter whereby Bank is denying me lowered interest rate inspite of me
                1. Having the signed agreement for lowered interest rate
                2. Opening the bank account just because of scheme they had
                3. Running around to get the agreement done

                This is a open cheating case of the Bank with the consumers where they are denying their own signed agreement.

                Regards
                Amit
                Hi Amit,

                We are sorry to hear about your experience.We have made note of your Account number.We'll contact you and work to address your issue at the earliest.


                Regards,
                ICICI Bank Customer Service Team.
                Just got below reply. Thus, ICICI is not following RBI circular and not converting existing customers to new base rate. They are charging 0.5% for reducing interest rate from 11% to 10% usner the sam eold FRR method.

                Even if I choose to convert now what guarantee I get get that next month they will not increase my interest rate in a ad-hoc way. Why does ICICI discount new customers and charge their old customers additionally?

                Regards
                SAMAR

                [protected][protected][protected][protected][protected]
                From: ICICI Bank Customer Care [mailto:customer.[protected]@icicibank.com]
                Sent: Friday, March 11, 2011 12:18 PM
                To: Samar Gupta
                Subject: RE:'ICICICARE=[protected]' Change home loan interest rate: NHDEL[protected]

                Dear Sir,

                As per our tele phonic conversation, we wish to inform you that currently we are not offering the switch offer from PLR to I-Base ICICI Home Finance loan customers, however they can convert to new (Lower rate of interest).


                Sincerely,

                Vinay Singh
                Customer Service Manager
                ICICI Bank Limited
                Hi,

                We regret the problem caused to you. We have noted your contact details, we shall get in touch with you soon to resolve the matter.

                Regards,
                ICICI Bank Customer Service Team.
                Seems ICICI bank has floated 2 companies and trying to not implement above RBI circular.
                They have 2 entities called ICICI home finance and ICICI bank. As per them RBI circular applies to home loan given by ICICI home finance and not ICICI bank. Thus, they will not move me to new plan. All my loan documents say that loan was given by ICICI home finance but final contract document says ICICI bank.
                Thus, ICICI is trying to fool and defraud customers. Everyone kindly beware.

                Following is the reply I received from ICICI:
                [protected][protected]--------

                From: Head Service Quality [[protected]@icicibank.com]
                Sent: Friday, March 25, 2011 11:45 AM
                To: Samar Gupta
                Subject: RE:'ICICICARE=[protected]' ICICI Bank.


                Dear Mr. Gupta,

                We refer to your complaint addressed to ICICI Bank regarding your Home Loan Account Number NHDEL[protected].

                We wish to confirm that the NHB circular would apply to all home loans availed from Housing Finance Companies.

                All ICICI Home Finance Company Home Loans have Loan Account Number Starting from LH or NH.

                We wish to state that the offer is applicable to Housing Finance Companies only and not on banks. Thus this offer will not be applicable in your case.

                Sincerely,

                Balaji Gupta Maddi
                Office of Head Service Quality
                I got another email from ICICI.Seems ICICI bank has a 100% subsidary called ICICI Home finance Ltd. They give most of the home loans from this subsiday and not from ICICI bank. Now RBI has released the circular to regulate the unfair practice of interest rate differential between new and old customer and this circular is applicable to all commercial banks. As per ICICI this does not apply to my loan as my loan was given by ICICI home finance and not ICICI bank.

                Thus, ICICI bank is giving all loans using a 100% subsidary called ICICI home finance and this subsiday is not following RBI guilines as it is not a bank. Unfortunately customers like me are fleeced as they take the loan thinking that ICICI bank is giving them loan.

                Please do not take any home loans from ICICI as you could end up not being heard and they will escape the law.

                Following is the email I got:
                [protected][protected][protected]

                From: Head Service Quality [[protected]@icicibank.com]
                Sent: Saturday, March 26, 2011 3:20 PM
                To: Samar Gupta
                Subject: RE:'ICICICARE=[protected]' ICICI Bank.


                Dear Mr. Gupta,

                We acknowledge receipt of your e- mail of March 26, 2011 addressed to Head Service Quality regarding your Home Loan Account Number NHDEL[protected].

                We wish to confirm that the circular would apply to all home loans availed from Banks.

                All ICICI Home Finance Company Home Loans have Loan Account Number Starting from LH or NH.

                We wish to state that the offer is not applicable to Housing Finance Companies. Thus this offer will not be applicable in your case.

                Sincerely,

                Balaji Gupta Maddi
                Office of Head Service Quality
                Sincerely,

                Balaji Gupta Maddi
                Office of Head Service Quality


                [protected][protected]------
                I too agree with the above complaints... I am also victim of differential interest rate being charged by ICICI Home finance. Now I am being charged at 12.25%pa. whereas base rate is just around 10% pa. When queried about base rate system to ICICI, they simply came out saying that base rate system is applicable to ICICI Bank and not to ICICI Housing Finance Co... I think RBI /NHB should look into this loophole, which banks like ICICI is taking advantage of... This loophole should immediately be plugged in... Otherwise, ICICI HFC will continue to loot the cusotmers...

                Regards
                Dayanand
                Hi,

                I too have a Loan from ICICI bank. I have also been asked for conversion charges of 0.5% to change from FRR to base method. As per the reply from

                Balaji Gupta Maddi
                Office of Head Service Quality

                "We wish to confirm that the circular would apply to all home loans availed from Banks.

                All ICICI Home Finance Company Home Loans have Loan Account Number Starting from LH or NH."

                the circular is applicable to banks. MY Loan number starts from LB which indicates that loan is from a bank. So I am not sure as to why I am being charged this switch fee.

                Thanks,

                Sanjeev Aggarwal
                I am also victim of this unfair practice of this ICICI Bank.Loan account No LBDEL00000​378929 The bank is charging 12.5
                %on my loan. I wrote to ICICI to know how you are charging 12.5% as compared to 10.5% being charged to new custmer and it is in violation of RBI Guidelines. Firstly they tried to confuse and had not given proper reply that what is their FRR/PLR rates. and whether these rates differ from person to person. The reply reced from the customer care is reproduced here:
                RE:'ICICIC​ARE=002-47​6-522' My Loan account No LBDEL00000​378929
                Inboxx

                ICICI Bank Customer CareDear Mr. Sachdeva, This is with reference to your e-mail dated June 2, 2012 w...
                Jun 4 (3 days ago)
                Dear Mr. Sachdeva, This is with reference to your e-mail dated June 2, 2012 w...


                ICICI Bank Customer CareJun 4 (3 days ago)
                Loading...


                ICICI Bank Customer Care customer.[protected]@icicibank.com
                Jun 4 (3 days ago)

                to me

                to ICICI


                Dear Sir/madam

                Thanks for your reply, but the issue remains the same, which you have not replied. my specifice quarry is that what are the current FRR/PLR rate of ICICI. Is it the bank rate of it different for person to person.My greivance is that the bank is chargeing 2% more rate of interest. on my account for the last 2 years. More I would also like to mention that as per the RBI guideline the bank can not charge excess rate of interest from the existing loan holder as compared to the new loans senction by the bank. pls reply
                Dear Mr. Sachdeva,

                This is with reference to your e-mail dated June 2, 2012 with regard to the rate of interest of your loan account LBDEL[protected].

                We understand your concern, however we would like to clarify :

                The Bank offers both fixed and floating rate home loans to its customers. To ensure transparency while pricing floating rate home loans, all floating rate loans are linked to the benchmark rate( FRR / PLR). The rate of interest changes with change in the benchmark rate.

                The FRR/PLR is decided based on the changes in the cost of funds for the bank. We look at the long term impact on the cost of funds for the bank before effecting any increase/decrease in the FRR/PLR.

                We wish to explain that the floating rate of interest you have chosen for your Home Loan is subject to change according to the Prime Lending Rate (PLR) / Floating Reference Rate (FRR) for Home Loans.

                The floating rate of interest is based on 2 factors: the Prime Lending Rate (PLR)/Floating Reference Rate (FRR) and margin points.

                Floating rate of Interest = PLR or FRR +/- margin points.

                Whenever there is a change in PLR/FRR, the rate of interest automatically changes for all the floating rate customers.

                Further, margin points are the points that we offer under various schemes from time to time and the margin points depends on the date and time of loan disbursement.

                Sincerely,

                Mehrunissa Khan
                Customer Service Manager
                ICICI Bank Limited.

                I again wrote to them
                to ICICI


                Dear Sir/madam

                Thanks for your reply, but the issue remains the same, which you have not replied. my specifice quarry is that what are the current FRR/PLR rate of ICICI. Is it the bank rate of it different for person to person.My greivance is that the bank is chargeing 2% more rate of interest. on my account for the last 2 years. More I would also like to mention that as per the RBI guideline the bank can not charge excess rate of interest from the existing loan holder as compared to the new loans senction by the bank. pls reply



                The Telephonic reply recd to me is that the PLR/FRR rate of ICICI bank is 15.5% and ICICIHFCL is 17.5%, Since you have availed loan from HFCL rate of interest applicable would be of according to HFCL. I quary was during last 2 year the communication recd is from ICici bank about the increase in interest rates. when the question asked about the PLR/FRR rates, now they are diffentiating it and asking .5% to get the rate of interest reduced 10.5%

                I grevance is firstly they do not infrom about their FRR/PLR, no 2 by not informating they have taken away my right/oppertunity to shift my loan other banks who are offering at lower interest. no-3 they demand of .5% Charges is entheical and against the Provisions made in MRTP and RBI Guidelines.

                In view of above, I requst for advice from all concern that what steps should be taken in this regard


                Harish Sachdeva
                Mno-[protected]
                To,
                ICIC Home lone ltd.174-175 II Four 8c, Chandigarh.
                Sub: A/c [protected] & LDCHD 10890085
                Respected sir,
                Myself Kamal Kishore Gupta S/o Sh. Hans Raj of # 386 B-1, Pinjore. I had taken two loans of above mention A/c from your bank. Since 8-9 years we are depositing the installments in these accounts. I have all receipts of the deposits, but there is very disappointing issue that your bank is touchering my family. One of your staff member Manish visit my house with 2-3 persons and put notice in the front of my house and take photographs without asking or taking permission of my son or wife. When they tried to ask him about all things, he shouted and abuses them. After this 10-15 days later him come again with 5-6 persons and force my son to sign in black paper, When he refused to sign, they said we will sold your home unless give Rs.9 lakhs. They mention that they are from ICIC home lone Ltd. 8C. I am out of the country and paying installments every month. So please not disturb my family.
                STOP MANISH WORK. NO . I AM AGINST MANISH COMPLIET WORKER ICIC Home lone ltd. POLICE S. P PANCHKULA.MANISH 21/02/2013 TO DAY REIPET MY HOUSE PHOTO.AND disturb my family. SPING VERY BAD MY FAMILY. WHAT IS REASION.WHAT DO YOU WANT MANISH / ICIC Home lone ltd., 8 C. CHANDIGARH.PLEASE TEL ME DETAIL. WHAT IS MATTER. TEL MI URGENT PLEASE.GIVE THE INSTLMENT EVERY MONTH.
                I AM LIVE IN THIS TIME OTHER COUNTRYWe require full statements of both the accounts till today, so it will be easy to deal with this for us.
                KAMAL KISHOR NEAR BUS STAND. PINJORE – 13410DISTT. PANCHKULAHARYANA.
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                  rakesh1433
                  Mar 8, 2011
                  Resolved
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                  Resolved

                  Address: Nabarangpur, Odisha

                  This is my 3rd complain against icici bank umerkote. recently 1Days(Monday ) ago iam going to umerkote icici bank for depositing money .but mr.parida told me that there is no network in the bank but outside the bank i am hearing that network is there but employees of the bank told me false report when again i am going to bank and ask parida sir he use bad language withme pls take action against employees of the bank thank u
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Sir
                  We have requested on 1.03.2011 for change of signatory from Dr. Rajesh Jerath, our ex-CDMO, south west district who have retired on 28.02.2011 to Dr. S.K.Sharma, our new CDMO, south west district for following account numbers of ICICI BANK
                  S.NO. ACCOUNT NUMBERS AS
                  MAIN ACCOUNTS
                  1.[protected] CDMO
                  2.[protected] MISSION DIRECTOR
                  SUB ACCOUNTS
                  NLEP[protected] MISSION DIRECTOR
                  IDSP[protected] MISSION DIRECTOR
                  NPCB[protected] MISSION DIRECTOR

                  Cheques issued under the signatures of Dr. Rajesh Jerath Ex CDMO, prior to 1/3/2011 shall remain valid till the validity if cheques.
                  But till no action or correspondence has been received by our end.And our is a office of Integrated District Health Society, South West District . And this is a month of march so our work is paralysed by not changing of signatory.


                  Kindly look into the matter seriously.
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                    R
                    rganta
                    Mar 7, 2011
                    Resolved
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                    Resolved

                    I have a policy with a premium of 3Lakhs per year and it was paid for 3 years and in paid up status.
                    Then an ICICI advisor and one ICICI employee came to see me and convinced me to shift all that money into another policy saying I will get better returns and its only a one time payment of 10L and it will be in paid up status. Now I am getting letters that I need to pay 10L premium otherwise it will lapse and I get only 25% of my original 10L investment or need to pay 20L to keep it in force.

                    ICICI is a fraud with useless advisors who dont even know anything about insurance and also fool customer and make sure they cancel so they can get 75% of premiums paid for free for termination.

                    This should be stopped before they fool people to inflate their profits
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      T
                      tarunqwestsingh
                      from Dehra Dun, Uttarakhand
                      Mar 7, 2011
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                      Address: Assam

                      dear sir/madam
                      1. i am having an joint account with icici jorhat a/c no.04730150XXXX.
                      2. i invested in mutual funds through cheque payment in hdfc top 200 and icici discovery for 35 000 and 20 000 respectively. And also SIP in my wife's name for the same fund for 1000 rs a peice
                      3. at the out set mr kishore who was handling the privelege banking was not sure about how to complete the forms for the funds and SIP. After reffering it to some other official of the bank he said that the forms were complete . i enuired about the KYC forms to which he replied he informed to me that they were only required for existing mutual fund investements and not new ones.
                      4. After 20 days when i did not recieve any folio no. or any communication of any sort. i talked to the manager mr Upadhaya. He told me that he will check it up and let me kn ow, after 2 days without response i went to the bank.
                      5. to my horror the bank officials concerned and the dy mgr mr dutta could not track my cheque.
                      6. later i was informed that the KYC forms were required.
                      7. there was total carelessness and lax attitude from the staff. and the mgr who was not present .
                      8. this matter will be reported to consumer courts/ forum also
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                        R
                        raj17579
                        from Mumbai, Maharashtra
                        Mar 7, 2011
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                        Address: Nashik, Maharashtra

                        Dear Sir,
                        On 03/03/2011 i have successfully completed the recharge procedure thr ICICI net-banking for a recharge of Rs. 50/- for my mobile no. [protected]. The amount is debited against my cedit card, but i have not received the talktime till now. Here are the details on ICICI website related to my transaction with them..

                        Mobile No: [protected]
                        Payment ID:[protected]
                        Amount: Rs. 50/-
                        Payment date: 03/03/2011
                        debit A/c: [protected] (ICICI Credit card)
                        Payment remarks: 1409
                        Biller details:
                        Prepaid Mobile recharge,
                        Euronet Worldwide India Pvt Ltd,
                        West Quadrant, II Floor,
                        ILFS Financial Centre, BKC, Bandra - 400 051
                        ICICI Net banking customer support querry No: SR[protected]
                        pl do the needful,
                        Regards,

                        EURO INDIA WORLDWIDE — MONEY NOT CREDITED

                        Payment ID [protected]
                        Amount (Rs) INR 200.00
                        Date of Payment 15/02/2011
                        Debit Account
                        Payment status Success
                        Payment Remarks 0115

                        Hi

                        I have made a recharge of rupees 200 on the number[protected] from my ICICI Internet Banking but it didn't get credited

                        Please look into the matter as soon as possible

                        Regards

                        Soni Parag
                        [protected]
                        [protected]@hotmail.com
                        Hi,

                        We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

                        Regards,
                        ICICI Bank Customer Service Team.
                        hi iwana join with u
                        iwana join and iwana convert my money
                        money convert
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                          R
                          Rpram
                          Mar 6, 2011
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                          Address: Hyderabad, Andhra Pradesh

                          Label/Receipt Number: RE[protected]U S
                          Class: First-Class Mail International
                          Service(s): Registered Mail™
                          Status: International Dispatch

                          Your item left the United States from ISC NEW YORK NY(USPS) at 10:26 am on February 21, 2011. Information, if available, is updated periodically throughout the day. Please check again later.


                          Detailed Results:

                          International Dispatch, February 21, 2011, 10:26 am, ISC NEW YORK NY(USPS)
                          Arrival
                          Acceptance, February 19, 2011, 9:03 am, BEAVERTON, OR 97005

                          Remarks: Though Regd.Mail left US on Feb 21, 2011, not reached destination - ICICI Bank Limited, 6-2-1012, TGV Mansions, Opposite Institution of Engineers, Khairatabad, Hyderabad - 500004, Andhra Pradesh, India yet even after 15 days.
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                            S
                            S.Ganesh Ram
                            from Coimbatore, Tamil Nadu
                            Mar 6, 2011
                            Resolved
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                            Resolved

                            Address: Coimbatore, Tamil Nadu

                            I had taken a home loan from ICICI bank during the year 2004.The total loan amount was Rs 6,87,000. By the time the interest of the loan was 7.5% on floating basis. By that time my EMi amount was around Rs 6500 for a tenure of 20 years.
                            During the course of time the loan FRR interest rate started raising gradually and it went upto 13.5% during 2007.Whan ever there was an increase in the rate of interest I used to receive a communication from ICICI that that the interest has increased and my EMI tenure has been increased by certain period which is understandable.

                            But during 2008 and 2009 the FRR rates started decreasing and at some point of time it came down to as low as 8%, but whenever there was a decrease ICICI bank never communicated the issue. As a customer i was thinking that ICICI would have reset the interest % and also reduced my loan tenure accordingly. With this background I continued paying my EMIs.

                            But by 2010 when i approached ICICI bank for a part payment of the principal amount I demanded an amortization statement to know my principal amount, I was shocked to know the principal amount was almost tha same as that of the borrowed amount. I was also shocked to notice that the interest rate I was charged was 13.5 % for the entire tenure even though the FRR rates have reduced upto 8%.

                            I approached the manager to get a clarifiaction regarding this issue, he said I should have approached the bank earlier with the option to reduce the interest rate.He also said they couldn't reset the interest any more as the scheme was over.

                            Then I decided this was a cheating issue and i thought that I should take this issue to the core. But one of my friend advised me to repay the loan and receive my house documents and fight for it otherwise it will be very difficult to receive the documents in good condition. So i thought I should wait till I repay the loan and receive the documents.

                            I repaid the loan last month and recived the document in good condition. Now i think it is high time to fight back. So please advise me how should i proceed in this isuue.

                            Regards

                            S. Ganesh Ram
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Mr Ram,

                            Most of the existing HL customers had suffered the same grievance as in your case. The right approach could be either to swipe ur existing HL to another bank at lower interest rate or market rate prevailing at that time or Part Payment towards ur principle amt so as to reduce the cost on interest portion.

                            Normally terms of the home loan agreement always provides for unconditional authority from borrower to vary the rate of interest (if opted for Floating) without prior consent of the borrower as per the market condition prevailing at that time and it shall be binding upon him.

                            I[censored] still think, u have been cheated and have substantial evidence then u may approach to Banking Ombudsman for ur grievance and i[censored] do not satisfy u can also approach District Consumer Forum.

                            Regards
                            Rajesh B
                            Email: [protected]@rediffmail.com
                            Website: www.debtandcare.com
                            Hi Ganesh,

                            We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter.kindly refer "1353514" in the subject line.

                            Regards,
                            ICICI Bank Customer Service Team.
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                              A
                              avishagupta
                              from New Delhi, Delhi
                              Mar 6, 2011
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                              Address: Bhiwani, Haryana

                              Hi,
                              I applied for a new transaction password but have not received my transaction password till the date.But according to mail that I recieved by ICICI I should have received it 15 days back.
                              Please help me in this regard.
                              Hi,

                              We are sorry for the inconvenience caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the issue. Kindly refer "1358630" in the subject line.

                              Regards,
                              ICICI Bank Customer Service Team.
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                                N
                                Narehimi
                                from Noida, Uttar Pradesh
                                Mar 5, 2011
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                                Address: Gurgaon, Haryana

                                In Last July, 5 continuous transaction of 1000/- rs. were made from my ICICI Bank as per ATM Slip. When I tried to investige, this was found that these were committed through netbanking. Now ICICI is asking to go for police and register FIR but police is not registering the case instead they are saying this case doesn't belong to our location.

                                As of now neither ICICI bank nor Police are ready to assist me. Even today I have the complete detail that where my amount has gone. But nobody is coming in front to assist me.

                                Regards,
                                Narendra Kumar
                                [protected]
                                [protected]@hotmail.com
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                                  M
                                  mskhetan
                                  from Hyderabad, Telangana
                                  Mar 5, 2011
                                  Resolved
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                                  Resolved

                                  I hold ICICI tax saving bonds with bondholder no.[protected], certificate no. 13710. The bond redemption date was 8 April 2010, but still I have not received my redemption amount. Please deposit my redemption amount to be bank account at the earliest.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  icici tax saving bond 2005 — NON RECEIPT OF CHEQUE : REG.

                                  To,
                                  3i Infotech Limited
                                  Tower # 5, 3rd Floor,
                                  International Infotech Park,
                                  Vashi, Navi Mumbai-400703

                                  Subject : CHANGE OF ADDRESS

                                  Ref. : O[protected] Date : November 13, 2009
                                  Inward Ref. : I[protected] Folio No. :6113161

                                  Please refer to ICICI TAX SAVING BOND-012005-TSB-TWO, Bond Holder No.[protected], Certificate No.43739 issued on the name o[censored]ndersigned, dated 2nd April, 2005.
                                  02. As I am now joined here on promotion cum posting from CISF RTC-1, Deoli to CIS[censored]nit, Visakhapatnam Port Trust and the details of my previous and present address and bank particulars are given as following:-
                                  S.No Previous Details Present Details
                                  1. Address:- ( Sub Inspector )
                                  Jagdeep Singh Bains
                                  CISF RTC-I , Deoli
                                  Pin:-304804
                                  Rajasthan. Address:- ( Inspector )
                                  Jagdeep Singh Bains
                                  Qtr.No.146/T-III,CISF New Complex,
                                  Kailashpuram, PO: Kancharapalem,
                                  Visakhapatnam, Pin:-530008 (A.P)
                                  2. Bank A/C Details:-
                                  A/C No.16117
                                  State Bank of Bikaner & Jaipur
                                  Bank Code-1090, Deoli.
                                  Rajasthan. Bank A/C Details:-
                                  A/C No.[protected]
                                  State Bank of India
                                  Bank Code-1740, Port Branch.
                                  Visakhapatnam-530035 ( A.P)
                                  03. Hence the desired details at your end may kindly be updated in your records for future and further communication for timely maturity of above bond.

                                  04. Specimen signature of the first bond holder is appended below :-



                                  (Jagdeep Singh Bains) (Jagdeep Singh Bains) ( Jagdeep Singh Bains)

                                  Kindly acknowledge action at your end on above present address.
                                  Prompt action at your office will be highly solicited. Thanking you.



                                  Dated : 12 Dec 2009 Inspector, Jagdeep Singh Bains
                                  Qtr.No.146/T-III,CISF New Complex,
                                  Kailashpuram, PO: Kancharapalem,
                                  Visakhapatnam, Pin:-530008 (A.P)
                                  (I have already sent a Regd post regarding on above issue. Reply not yet received.)
                                  Dear Jagdeep,

                                  We are the customer service team at ICICI Bank. Please write to us with your contact details at [protected]@icicibank.com (Subject line: UID 333588). We'll be glad to have someone contact you and address your issue.

                                  Regards,
                                  ICICI Customer Service Team.
                                  Hi,

                                  We are sorry to hear about your experience.We have made note of your bondholder number.We'll contact you and work to address your issue at the earliest.Kindly refer "1358206" in the subject line.

                                  Regards,
                                  ICICI Bank Customer Service Team.
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                                    R
                                    roii
                                    from Mumbai, Maharashtra
                                    Mar 5, 2011
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    i have transfer my money from ICICI to RBS account on 1st march and my money is not transfered till 5th of march, when i called on 3rd march then they told that your transaction has been sent and told that you should ask from RBS and they didnt take my request and when i confirmed from RBS then no transaction has been made till 5th of march and i called again to ICICI then they told that the transaction was failed on that day and it will take 24hrs to revert back the amount then i asked who will be the responsible if one of my RBS cheque will get bounced and they told that if your cheque will bounce then you will be responsible for that ICICI will not responsible for that.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      S
                                      shrawanraj
                                      from Delhi, Delhi
                                      Mar 5, 2011
                                      Resolved
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                                      Resolved

                                      Address: Gurdaspur, Punjab

                                      Sir,
                                      I am saving account holder of ICICI BANK Pathankot, I have already applied for internet banking for three times but my user id and password not generated till date. When I am visiting this bank they told to come after 5 days. My account number is[protected]. My email id is [protected]@rediffmail.com. Now I am in delhi and i will be here for six month and can't visit to pathankot.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      MY ACCOUNT NUMBER IN ICICI IS[protected] AND I AM HAVING SALARY ACCOUNT IN THIS BANK AND I AVAILED NET BANKING SERVICE WHERE FOR THE FIRST TIME I HAD PROBLEMS IN RECEIVING THE PASSWORD AND THEN AFTER SOME DAYS I GOT IT AT LAST AND THEN AFTER 2 MONTHS THE USER ID IS DISABLED WHEN I TYPED THE SAME PASSWORD WHICH I AM KEEPING IT FOR 4 MONTHS AND I AM NOT SATISFIED WITH THEIR CUSTOMER CARE AND I AM REALLY FRUSTRATED TO HAVE AN ACCOUNT IN THIS BANK SOON I HAVE PLANNED TO CLOSE MY ACCOUNT IN THIS BANK

                                      THANK YOU ICICI FOR YOUR FRUSTRATING SERVICE GOOD BYE

                                      BYE
                                      RAMANATHAN
                                      Dear Sir,I am a senior citizen and a doctor.I am also a patient of bypass surgery.I am a very old customer of icici bank with internet banking facility.From the month of march,2010,i am not able to access my saving banks account[protected] via the internet banking facility.
                                      I approached personally the chembur branch of the bank but to no avail.the bank people put up their hands,saying pls contacrt the customer care people.The customer care people think customers are and take u for a ride by misleading the customer by giving wrong information.
                                      Whenever we ring up 28307777,we are told to ring up after sometime due to heavy load of traffic.Who pays for the extra calls made?Ms.Chanda Kochar?
                                      This is one bank which is full of who sit in their ivory towers,speak accented english and harass the senior customers.
                                      How do i access my internet account?any help?
                                      Dr.R.Madhav Rao
                                      Chembur,mumbai-400071
                                      Sb.A/C[protected]
                                      Dear Madhav,

                                      We are sorry for the inconvenience caused to you. We have made a note of your account number and will get in touch with you soon in order to address your concern.

                                      Regards,
                                      ICICI Bank Customer Service Team.
                                      Dear concern,

                                      My Name is Chandra Prakash Beniwal Mob.[protected]and i am existing customer of ICICI bank .
                                      Since last 7 days i am trying to generate online transaction password .but there is not proper resolution from icici bank. since last 7 days i am regularly trying customer care and every time they says system is not working , system getting slow, once system will up they will call back , when i asked asked them that how much time it will take to get system up , they said there is not idea , some time they says after 2 hrs it will up then again i tried but the same reply that system is still not working/server is down.
                                      So i want to know that how it is possible that one of commonly use able service of the reputed bank service is going down from last 7 days.
                                      And they never call back .
                                      Please help me for resolving this issue. If you want my account number details then also i can give.

                                      Thanks
                                      C.P.Beniwal
                                      [protected]
                                      Hi,

                                      We are sorry to hear about your experience.We have made note of your account number.We'll contact you and work to address your issue at the earliest.

                                      Regards,
                                      ICICI Bank Customer Service Team.
                                      Hello Sir/Madam,

                                      I am using ICICI bank account from past one year. But I am always having problem using the Internet banking. Its getting blocked for every 15days.

                                      Rahul Sharma
                                      Hi,

                                      We are sorry to here about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '2974911' in the subject line.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      This is ridiculous, to say the least. I have been trying to check my ICICI bank account balance for the past two months. Everything is fine until you enter your user id and password and reach &#039;My Account&#039;. Then everything stops. You cannot proceed any further. There is absolutely no response whatsoever. Only the logout nonsense responds. Why is it like this? What&#039;s wrong with the IT department at this self-proclaimed &#039;new-generation&#039; bank? Are the wizards sleeping?

                                      Here is something worse. After two months of futility, yesterday (25.10.2013), I tried to send them an email. I am asked a dozen silly questions and, again, nothing happens. The page is stuck. You cannot proceed. How do you send an email to this dumbest of all banks? Can anyone please enlighten me? There is more. Since I could not mail them, I called their customer support number at Ernakulam. After a series of prompts to enter this number, that number and more numbers, I was told to type in my account number. This drama went on for five minutes and ultimately nothing happened. I could not speak to any customer support agents or whatever they are called. The only outcome was a depletion in my mobile credit.

                                      Personally, I believe that customers should boycott banks such as ICICI who systematically waste people&#039;s time.
                                      INTERNET BANKING BY GENERATE PASSWORD RESET
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                                        V
                                        vinod.baijal
                                        from Delhi, Delhi
                                        Mar 5, 2011
                                        Resolved
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                                        Resolved

                                        Address: Uttar Pradesh

                                        Dear Sir

                                        MY ATM CARD NO [protected] is blocked pl arrange for
                                        its unlocking

                                        Rashmi Baijal
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Hi Vinod,

                                        We are sorry to hear about your experience.We have made note of your ATM card number.We'll contact you and work to address your issue at the earliest.

                                        Regards,
                                        ICICI Bank Customer Service Team.

                                        ICICI Bank — Blocking Online Banking

                                        I am ICICI bank customer for 5-6 years. I always use online banking to transfer money to my family, pay EMI and for lot more things. ICICI bank has brought new policy according to which I am blocked from online banking because I do not have mobile.

                                        They say I need to have mobile if I want to use internet banking. ICICI Bank is discriminating people. If someone who has hearing problem and can not use mobile due to this is not allowed to use internet service. Person will be already facing lot of problem in his/her job, social life, personal life due to this. ICICI Bank want them to come to the branch for every activity.

                                        There may be many people in the country who can not pay for mobile phone and bills. They are also blocked with this policy. I am out of country for 10-12 months and dont want to have have mobile on international roaming and do not want to disclose financials to anyone else. There is no way to use internet banking now.

                                        I have met many senior citizen who dont want to carry mobile phone for social reasons. They dont need mobile service and they are happy without it. May of them may not be in position to walk. ICICI Bank is forcing all these people to come to their branch for every thing.

                                        Ved
                                        Hi,

                                        We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you to address your concerns. Refer "1927906" in the subject line.

                                        Regards,
                                        ICICI Bank Customer Service Team.
                                        My atm card no. [protected] is block. please arrange for its unblocking.
                                        my atm card is blocked please unblock it..
                                        my card no. [protected]
                                        my atm card is blocked please unblock it..pls help me
                                        my card no. [protected]
                                        Sir/Madam,

                                        I have entered the wrong pin number more then three times, so my ATM is blocked . My ATM card No. is [protected]. My Email id is - thangamalar.[protected]@gmail.com. Please activate my ATM as soon as possible.

                                        Thanks,
                                        Thangamalar
                                        My ICICI ATM was blocked yesterday while recharging the Airtel mobile number. My card number is [protected]. I would like to activate the blocked ATM card. Will you kindly help because I would like to withdraw some amount urgently. My Email ID is [protected]@yahoo.com.

                                        Thanking you sir, in anticipation.

                                        Yours

                                        URK Prasad
                                        I have entered the wrong pin number more then three times, so my ATM is blocked . My ATM card No. is [protected]. Please activate my ATM as soon as possible.



                                        Thanx & Regards
                                        Narandar upadhyay
                                        HI,
                                        My ICICI internet banking was blocked before one month while recharging the Reliance mobile number. My card number is [protected]. I would like to activate my internet banking. Will you kindly help me. My Email ID is [protected]@gmail.com and account number is[protected], this is my contact number :[protected]
                                        DEAR SIR/MADAM,

                                        My ATM card is blocked yesterday during my online payment to NIT ADMISSIONS due to wrong entry of date of birth
                                        pls activate my card as soon as possible
                                        Card number:[protected]
                                        Name of card holder: DHANANJAYA C
                                        Mobile phone no: [protected]
                                        My ATM card is blocked today during my online payment to vodafone bill due to wrong secure pin
                                        please activate my card as soon as possible
                                        Card number:[protected]
                                        Name of card holder: Sivakumar TS
                                        Unlock Visa Debitcard
                                        Dear Sir

                                        MY Visa Debitcard CARD NO [protected] is blocked pl arrange for
                                        its unlocking

                                        Omi Shankar Sharma
                                        my interbank banking user id and my account is blocked for wrong typing of password please unlock my account and continue to do net banking my a/c number[protected] Thsnjavur branch my name is V RAGHAVENDRAN
                                        unblock ICICI bank VISA debit card
                                        Dear sir,
                                        My VISA debit card no.[protected] is blocked for online transactions.
                                        Name of the card holder - J.SHANMUGAM
                                        Please activate my card at the earliest.
                                        hi sir
                                        this is surjit singh i want tell u something about my atm dabbit card it is now block for online rechage i want plz unblock of this
                                        thanku sir.
                                        hi sir this is surjit singh i want tell uyou something about my atm dabit card it is block plz unblock my atm dabity card my card num [protected] this is my atm dabit card number thankyou sir
                                        nblock ICICI bank master debit card
                                        Dear sir,
                                        My master debit card no.[protected] is blocked for online transactions.
                                        Name of the card holder Nihal Chand Jain
                                        Please activate my card at the earliest.
                                        Dear Sir,

                                        My Debit Card is blocked I don't know how it is. My debit card no. is [protected].

                                        Please unblock it or help me out the what to do for it, my detail is as follows:

                                        Name: Lakashmi Chand Jaiswal
                                        Cell# [protected]
                                        Email: [protected]@gmail.com
                                        Dear sir
                                        My ATM no [protected] is blocked please arranged its unblocked
                                        My atm no [protected].it is blocked. Pls. Unblockmy card
                                        Akash nayak.
                                        akash nayak [protected]@gmail.com
                                        Hi Sir,

                                        MY ATM CARD NO [protected] is blocked pl arrange for
                                        its unlocking

                                        AJAY SHARMA
                                        [protected]
                                        Dear Sir,

                                        My ATM Debit Card has been blocked without any reason, and applied new card. After 2 weeks ago, I can get the new ATM debit card but I didn't receive the pin number till now and I try to generate through mobile banking but I can't. I spend my energy and money, around 200 rupees to clarify the details. Really I depressed. Who will compensate for above? I need solution.

                                        Name: R. Shanmuga Sundaram
                                        Mobile: [protected]
                                        Email: [protected]@gmail.com
                                        ATM Card number: [protected]
                                        Dear Sir,
                                        My ATM card [protected] is blocked so plz unblock it. My no . [protected] Name- Vikram Hiraman Gore, e-mail - [protected]@gmail.com.
                                        Dear Sir, My ATM card [protected] is blocked so plz unblock it. My no . [protected] Name- Vikram Hiraman Gore, e-mail - [protected]@gmail.com.
                                        Dear sir.
                                        My ATM no [protected] is blocked please arranged its unblocked
                                        Dear sir
                                        My ATM no [protected] is blocked please arranged its unblocked.
                                        Dear sir/ma'am

                                        My icici account no[protected] was salary account after i left my job i havent use my atm no [protected]
                                        after 7 mths i got new atm no [protected] i used my new atm card but it showed me blocked plz i want to reactivate my atm and in salary account plz
                                        my debit card atm pin is blocked.my card no [protected]
                                        my mobile no is [protected], eid; [protected]@gmail.com can you reset for me
                                        thanks,
                                        reddi sekhara
                                        My ATM Card no is [protected] and it is blocked please arrange to activate it early
                                        My ATM Card no is [protected] and it is blocked.Please activate it fearly
                                        Dear Sir
                                        MY Visa Debit card CARD NO [protected] is blocked. please activate my Visa Debit card very soon.
                                        Card number: [protected]
                                        Name of card holder: Melan Singh Karsal
                                        Mobile phone no: [protected]
                                        Email :- [protected]@rediffmail.com

                                        thanks

                                        Melan Singh Karsal
                                        MY ATM card no [protected] please unlock


                                        HOLDER NAME -VIKAS KUMAR
                                        I have entered the wrong pin number more then three times, so my ATM is
                                        blocked . My ATM card No. is [protected]. Please activate my ATM
                                        as soon as possible.


                                        Thanx & Regards
                                        mohd iftequar uddin
                                        91 [protected]
                                        Hi,
                                        This is Somnath Gavali. my Icici Card number ( [protected] ) is blocked. I want to reopend it.
                                        I call customer care number but not resopnse.

                                        I want to also have complaint that some one made frode with my account and made 4975 Rs online transation on my account online How is it possible. How he know my all details and Password For online transation. Please revert my money in my account
                                        Dear sir,
                                        My atm no. [protected] is blocked plz arranged its unblocked...

                                        My details...
                                        mob no.[protected]
                                        Email id. durga.[protected]@gmail.com
                                        Respected Sir my icici titanium debit card [protected] is blocked today, please unblock it as soon as possible facing too much inconvenience due to unavailability of customer care number
                                        Di sir
                                        Icici bank unblock
                                        Card no [protected]

                                        Valathru 06/22. Cvv132
                                        Name patel Vishal
                                        Mobile no [protected]
                                        my atm card is blocked please unblock it..pls help me
                                        my card no.[protected]
                                        sir my atm card is blocked pls sir unblock my atm card my atm card number is [protected]


                                        Regards,
                                        Waseem ahmad
                                        Dear sir,

                                        My Debit card no [protected] is blocked (new debit card was received for loss of card). Please unblock the card.
                                        Dear Sir,

                                        My Debit Card is blocked I don't know how it is. My debit card no. is [protected].

                                        Please unblock it or help me out the what to do for it, my detail is as follows:

                                        Name: Borude Dattatraya Arjun.
                                        Cell# [protected]
                                        Email: [protected]@gmail.com.
                                        Dear Sir,

                                        My Debit Card is blocked I don't know how it is. My debit card no. is [protected].

                                        Please unblock it or help me out the what to do for it, my detail is as follows:

                                        Name: Borude Dattatraya Arjun.
                                        Cell# [protected]
                                        Email: [protected]@gmail.com.
                                        my atm card is blocked pess unlock it
                                        My vis debit card no is [protected]
                                        Dear sir,
                                        please kindly request to you
                                        subject- unblock the debit card

                                        [protected]

                                        my name ===rahul
                                        mob- -[protected]

                                        [protected]@gmail.com
                                        Dear Sir
                                        My ATM no [protected] is blocked. please arranged its unblocking.
                                        MY Visa Debitcard CARD NO [protected] is blocked pl arrange for
                                        its unlocking
                                        hi,
                                        My ATM card no.[protected]
                                        Kindly unblock my card.
                                        My mail I'd is [protected]@gmail.com
                                        Hi,
                                        My ATM card no.[protected]
                                        Kindly unblock my card as soon as possible.
                                        My mail I'd is [protected]@gmail.com
                                        my atm card no.[protected] is blocked please arrange to unblock it
                                        My card no [protected] is blocked... Holder name is shubham singh... Kindly unlock it
                                        Dear sir
                                        My ATM card no [protected]
                                        Is please arrange for its unlocked
                                        Dear sir
                                        my atm no[protected] is
                                        blocked please arranged its unblocked
                                        i have called the customer care of icici and spoke them regarding my frnds account and asked them to block her card as she just lost it, but the customer care person was so stupid that he blocked my card as well even without even informing me and sending any reference id.

                                        rediculous experience with icici really not excepted.
                                        My Icici debit card is showing unauthorized uses. What happened and how can I use it again. Card no.[protected]..
                                        Regards. Michael Gangte

                                        ICICI Bank — NOT WORKOUT CORPORAT BANKING NOT IBZZ WORKING

                                        HI SIR MADAM COMPANY NAME GURUDEV TEXTILES A/C NO[protected] IMMEDIATELY SERVES

                                        Cheating on the name of DMAT

                                        ubaI have a salary account in ICICI and I remembered i have never applied for a DMAT, but few days back 561.80 rs got deducted saying 'DP charges till oct-14'... How come this happened..??? I need a explanation

                                        Credit card not delivered Yet

                                        ICICI credit card application No: W[protected] Name: Anuj Sharma Mob: [protected] What is the status? Please take necessary action asap. The document collected from me on dated 2110/09/2014.
                                        Dear Sir/Ma'am,

                                        Kindly Unblock My ATM card
                                        Card Number:-[protected]
                                        Email id:- [protected]@gmail.com

                                        Thanks & Regards
                                        Ankita
                                        my icici atm no. is [protected].i blocked it before because i lost it before i again got it plz unblock it.
                                        My ATM card no [protected] is blocked please arranded its unblocked


                                        Nmae: Mala .S
                                        Moblie No: [protected]
                                        Email: [protected]@gmail.com
                                        My Debit Card is blocked I don't know how it is. My debit card no. is [protected].

                                        Please unblock it or help me out the what to do for it, my detail is as follows:

                                        Name: Sharmili R
                                        Cell# [protected]
                                        Email: [protected]@gmail.com
                                        Sir/Madam
                                        I have entered my ATM pin number incorrectly for more than 3 times, by that ATM card had been blocked.My Debit card number is [protected]. Please activate my card as soon as possible
                                        Respected sir
                                        My atm card no. [protected] is blocked please arranged is unblock
                                        Respected Sir,

                                        My Card No.[protected]

                                        is blocked for online shopping. please unblock this.
                                        Dear Sir,

                                        My Debit Card is blocked I don't know how it is. My debit card no. is [protected]

                                        Please unblock it or help me out the what to do for it, my detail is as follows:

                                        Name: Rajendrasinh parmar
                                        Cell# [protected]
                                        Email: [protected]@gmail.com
                                        Dear sir, my debit card is blocked 1 day ago in online transection for security reason .My debit card number [protected].plz unbolock my card its very important I pay my fees in college . My name sanjay .phone no. [protected]
                                        Helpful
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