Icici Lombard — Ignoring my request

 
79 Reviews
India
 Vikram Kumar Baranwal
Hi,

I have purchased a health insurance from a agent of ICICI Lombard.

But Now I want to cancel this but No responce from coustemer care. It's telling to me after 11 days it will be resolved. After deduction of Rs. 300 rest of amount will be sent to my address in form of cheque.

But Now till 12 days going on nothing to do for it.

So, pleas etake a action for it, if you can.

What I do next step please suggest.
Thanks & Regards
VIkram Kumar Baranwal
+91 [protected]

Complaint Status


[Oct 03, 2014] ICICI Lombard customer support has been notified about the posted complaint.
Complaint comments  78 Comments     Updated: Share0Tweet0

Comments

ICICI Lombard — premium charged

i have taken credit card at that time i received a call from you office that "you need not to pay any premiums for the icici lombard health insurence "at that i said okay.but in my card onthly statement it was charged as 682/- . so iam not interested to pay the premiums so pl cancil the icici lombard helth insurence
prabhakarreddy.b
card no:[protected]
Hi,

I have purchased a health insurance online from ICICI. ICICI has dont explain me full features of the Policy. Now i had write several male to ICICI Lomabrd , but they are not contcting me or cancel my polcy.

So i want my full premium reverse back

ajay
Dear Sir/Madam,

Sub : ICICI Lombard Fraud Company
Hi, I got a health policy through online from ICICI Lombard. Policy name is Family Protect Premium. Policy no is: Policy no: 4034/FPP/02995222/00/000.
This policy is Rs. 3 Lakh for 2 years. Its amount is Rs. 6732. But in ICICI Lombard website for this policy is Rs. 5500. The amount difference is Rs. 1200 approx. I got cheated from ICICI Lombard RS. 1200. Regarding this issue i have forwarded various complain but I couldn't get response.
Also you can see health policy price chart in Lombard website http://www.icicilombard.com/app/ilom-en/Personalproducts/Health.aspx . No one can help about this policy. Also this policy doenot mention in Lombard website. I can give you various details of costumer, who cheated with ICICI Lombard

Another one serious query that when i got regarding purchase of health policy. She gave me all wrong information like: 1) your policy will be Rs. 6 lakhs for 2years 2) when you will be in hospital you will get extra Rs. 1000 per day. 3) You will tax benefit Rs. 3 lakh. Etc...
Please give me suggestion regarding above complain. I will take hardly action to ICICI Lombard Company. I have all clues to lost market value of ICICI Lombard.

Thanks & Regards,

Mukesh Kumar
Mob: [protected]

ICICI Lombard — Cheated by ICICI Lombard Executive

Dear friends,
This is Rajesh Nelavelli. I'm workin for Satyam. In August i was applied for ICICI CREDIT card. In Oct. One of the ICICI exicutive called me for verification.After that he asked me to take Lombard,it will helps in "TAX Decleration". I said "NO". Even though he sent two Lombard cards to my parent's address. They sent to me after a week. I immediately called that person(Raja Reddy,Chennai,no:[protected]) and asked him to cancel those cards. He said that "Sir, I'm sorry for that. Unfortunately It was activaed,Please pay 1047/- for jan. , after that i will cancel the cards." Now those customer care people said to me "YOU HAVE TO PAY 5,500/- rs. as CANCELLATION FEES".

Please tell me,"Is this is the correct way for ICICI bank to develop their business, and please tell me"What to do now"?

with Regards,
Rajesh Nelavelli.

ICICI Lombard — ACCIDENT CLAIM REFUSES

i MET AN ACCIDENT BEFORE ONE MONTH AND IT WAS A NEW CAR ONLY. I WAS HAVING AN INSURANCE OF ICICI LOMBARD.
IT WAS TAXI PASSING AND I CLEARLY MENTIONED EVERY TIME THAT I NEED A TAXI INSURANCE BUT ICICI AGENT GAVE ME A PRIVATE INSURANCE AND THAT I CAME TO KNOW WHEN MY FILE WAS REFUSED. I GOT A LOSS OF 1,75,000 .
i AM NOT ABLE TO BARE THIS LOSS.
ITS A CHEATING DONE BY ICICI LOMBARD.

ICICI Lombard — cheated by the executives

i was offered the policy by icici lomard on my cridetcard i was said that u will be charged 276 rs monthly the policy didnt reached me and the policy got cancelled but the amount was debited from my card again call was there from icicilombard that my was not recorded properly so u have to again attained the verfication call and when i said i dont want this new policy they said its the old one only i said i want to cancel that also i was said that policy was already cancelled since u have not received the policy papers i said i want to cancel this also the executive said that once u receive the policy paper it will be cancelled with the help of customer care today i received the papers and the what they say u will be charged 55% for the cancellation policy i think this company is cheating the clients its froud
beware of icicilombard
We have taken a policy no 4077/0000020 on date 1/12/2007 from your company. One of our mares namely Kushboo tab no 5716 died on 19/3/2008 having an insurance of Rs 200000 we have informed to you at jaipur office about this in written and submitted post marten report and other documents to your office.
But after passing two months we did not received any claim, several times we have contact to agent Mr. Manish Garg but not satisfactory reply receive from him then after we had gone to your office at gopalpurafrom there we didn’t get any answer and help.


SO YOU ARE REQUIRED TO LOOK IN THIS MATTER IMMEDIATELY AND REALEASE OUR CLAIM THEN OTHER WISE I HAVE TO GO IN LEGAL PROCEDURE

i have sent several emails to company for this but not getting ant reply


FOR GOYAL LAWAZMA STORE

GOVIND NARAYAN GOYAL

PROPRIETER
My friend same is case with me. They cheated me and the cancellation fees is 70% of the total amount. horrible...
FRAUD COMPANY ICICI LOMBARD :

i[censored] want to take any health motor or medaical policy, please dont go to ICICI LOMBARD ...

they are day robberies ...please wake up friends ..

all are getting money after heavy work ... dont waste ur money to invest this like companies (or) banks ...

be aware ... else surely they will take ur credit amount fully

at last other people treated like begger only ...
i want to cancel my policy.last 5 days continously i call to cus. care but they ignore my cancelletion request.icici lombard dept. debitted 60000 rs on my credit card without any confirmation.so plz i request u take action immediately as soon as possible.
I M Ajay Kumar Khosla From Chandigarh
absolutly poor service of ICICI when they want to sattel claims the attitude is totaly negative my claim No MOT00784336 for last four months no one is attanding the same it is shame full for ICICI Lombard If you want to purchase a new policy then see their service .I

ICICI Lombard — Premium reversal

Hi,

I have been given credit card by ICICI Bank.After few days I recd a
call from ICICI lombard for Medical Insurance.After 4 months, they
sent a Credit card statement that, Rs. 8525 has been charged from the Credit card, and I need to pay 8525/- plus the penal interest of 1800/-I have been getting calls from the collection department asking me to pay around 19, 000 for the insuarnce.I have been following it up from May 2008.

When someboby is not keen in buying policy why do they force us to buy the policy.

I had been personally to ICICI Lombard branch at Bangalore.They told us that the respenstative will call us in other 2dyas of time.But i have not recieved any calls from them.

I want my full premium reverse back.

Can somebody guide me what i should be going next????

Thanks & Regards,
Preetha

Document from ICICI — Document not received to till date (17 Sep 08)

Please see the my complaing i am not recived any document from ICICI. bank have been already give the message from mail and sms.

Dear Customer,

Request Number:SR78939638

Type of query: Request for Provisional IT Certificate (Physical)

Resolution: LAN LBDEL[protected] Provisional IT Certificate is dispatched on 11/09/2008 via OVERNITE EXPRESS courier, AWB no.-''[protected].

Please note: This is a system-generated e-mail please do not reply.

Sincerely,
Customer Service Team.
ICICI Bank Limited.

ICICI Lombard — Premium reversal / Please Suggest me

Hi,

I have been given credit card by ICICI Bank.After few days I recd a
call from ICICI lombard for Medical Insurance.After 4 months, they
sent a Credit card statement that, Rs. 8525 has been charged from the Credit card, and I need to pay 8525/- plus the penal interest of 1800/-I have been getting calls from the collection department asking me to pay around 19, 000 for the insuarnce.I have been following it up from May 2008.

When someboby is not keen in buying policy why do they force us to buy the policy.

I had been personally to ICICI Lombard branch at Bangalore.They told us that the respenstative will call us in other 2dyas of time.But i have not recieved any calls from them.

I want my full premium reverse back.

Can somebody guide me what i should be going next????

Thanks & Regards,
Preetha

ICICI Lombard — Cheating by ICICI Lombard (Executives committed false information)

Cheating by ICICI Lombard (Executives committed false information)


I have received a call from an agent of ICICI Lombard, and furnished the details of insurance plan, in which I was not interested. I was asked to say "YES" to an automated call,
I was not clear enough in doing that so I said yes. Sum of 10, 000 is detected for this insurance plan; it is really frustrating that they have detected money from credit card without my concern.

On the other hand the executive told me very clearly like "You can pay the amount whenever you want i.e. after 6 or 12 months down the line. But now I am getting my credit card statement with ICICI Lombard on EMI basis.
I spoke to concern executives regarding this kind of misguidance. “ICICI Lombard and ICICI Credit Card division executives gave me false information and sold the product to achieve their target”. When I tried to convey my problems regarding this issue to the executives they said very coolly "yes the agent would have given wrong information for that we can not take action against him". They said if you want you can file a complaint. I really surprised to see how this kind of big banking sector making fool the customers.
I wondered how they are thinking about the customer... Are all the customers fool? And also the executive saying that he knows how to collect the money from the customer...

Please help / guide me what I suppose to do now ?

Name : Santhosh N
Mobile : [protected]

ICICI Lombard — Claim for accident

ICICI Lombard GIC Ltd ref No[protected]
dated 18/09/2008
Dear sir,
As per the message it shuld prossed with in 5 days, but I am in dout wether it is prossed or yet pendig . please mail me detils to [protected]@ indiatimes.com, swain.[protected]@ gmail.com,

ICICI Lombard — refusal of accident claim form icici lombard

Dear I have posted my complaint on 13th july 08 to forum but there is no reply from icici nor forum what can i do pls help me as i m middle class family holder pls help me to recover my accidental claim it is very thankful to me i m also paying the rent of service centre as my car was standing there last 20th april 08 there is no reply from any side so i request u pls kind & helpful to me.
thanking you and waiting for reply
my contact details follows--
FAIZA SUHAIL.
R/o 2491, CHOTTA CHAMAN WARA,
PHATAK HABASH KHAN, TILAK BAZAR,
DELHI-110006
MBL-[protected]
i purchase a medical policy by icicilombard company . i was accident so i send claim to company but after four monts the claim is not set .what i do yiu suggest me.
I have not recived any reply from forum as well as icici lombard yet it almost 7-months passed for the accident took place
Dear i have totally depressed becuase its almost 7-months passed for my car accident but i have not yet recieved any reply from icici as well as consumer forum pls tell me what can i do ? as i m a middle class family holder pls tell me what can i do for recover my claim ? how can i recieve favorable reply from ur side as i m facing lots of problem without car i have also facing lost to my buisness without my car ?
thanking you and waiting for your reply.
from- faiza suhail
mbl-[protected]

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    Icici Lombard - Ignoring my request