[Resolved]  Icici Lombard — Ignoring my request

Dear Mr. Sajal,

Your complain is absolutely true.In fact there are lots of victim out who are facing the same problem.The gross negligence and irresponsible process of this Insurance Company has really spoiled the name of ICICI GROUP.

Anyways I would suggest you to kindly escalate this matter to bhargav.[protected]@icicilombard.com and mark a cc to eswaranatarajan.[protected]@icicilombard.com ; gauri.[protected]@icicilombard.com ; preeti.[protected]@icicilombard.com in order to have a proper assistance.

You may write me for any further assistance if require.

Best Regards
Kumar Rajneesh
Head
INDIAN CONSULTANT GROUP
A Leading Finance, Legal & IT Consultancy Firm
( Specialisation in Banking Disputes & Grievances )
visit us : www.indianconsultantgroup.com

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.”

ICICI Lombard — Car Parts broken are not claiming

DEAR SIR,
My car Toyota INNOVA MH 12-FK-1384 ZERO DEFT
POLICY NO 3001/[protected]/B00.
In two different accidents,My innova's Left Tail lamp was broken and left door, mirror and Rooftop was damaged.Insurance Company only gave us Mirror and Doors,but they didnt gave me Tail lamp and rooftop. And in second accident Right rear side it was damaged and mirror was broken,but company only Repaired Right rear side but didnt gave me new mirror for car.

Company also harrased me many times.I request you to give me justice.Thank you

Dear ICICI Lombard,

Name: Abhinav Kaushik
AL No.:[protected]

I was been admitted in hospital Pushpawati Singhania Hospital on 10/03/2011 and discharge on 12/03/2011 there was an pre approval given of Rs: 20000 on Saturday, now when I was discharge there was no one in the hospital to send you the discharge summary because their TPA is not available on Saturday after 5 PM and on Sunday it off, that’s the reason the discharge summary was sent to ICICI today Monday and today at 15:25 PM, I received a call from [protected], from ICICI saying that your company received the discharge summary and the approval of Rs: 20000 been done and rest amount around Rs: 7000 can be reimburse then I clearly asked the person should I go to the hospital to take my security amount which was been deposited from my side he said yes, then when I visited to the hospital they said the request was been denied Reason: Patient discharge on Saturday.
Now the Issues are: Is it the patient fault if the hospital TPA is not available on Saturdays and Sunday and if the doctor is saying the patient is ok and ready for discharge so should the patient force the doctor to not discharge because the TPA is not available on Saturday and Sunday.

Kindly approve the final bill sent by the hospital, still all the original reports are with the Hospital (Why should the patient suffer because of the miscommunications of the Hospital and ICICI Lombard).

Waiting to hear from you as earliest.

Regards:
Abhinav Kaushik

ICICI Lombard — Two Wheeler Claim(Theft)

Dear Sir,

My bike had been lost due to theft and i registered claim and submitt all require documents but i can't get my inssured amount and no body assist me regarding my claim.

My claim no.- MOT[protected]

Kindly resolve my problem.

Thanking you,
Regards, Ranjit Kumar Choudhary, Mob- [protected]

ICICI Lombard — Poor Service

My car policy is going to be expire in few days and the system is unable to process the same and when I called them they asked that system is not working and its happening since last 6 days. And now their customer care number is not working and no executive is helping and even after writing several mails, no call back. And even they disconnect the calls.

ICICI Lombard — promotional call

My mobile no [protected] is registered with DND.
But still I got a promotional call from icici Lombard from ph no. [protected] on 18 /7 /2011 at 12.06 pm .
Pl take appropriate action and confirm.

ICICI Lombard — Charged but not receive my Policy

Hello Sir,

I was charged for the Insurance policy of my two wheeler on 22nd of July 2011, Reg. No.- DL1SQ 4832 on name of my uncle MR. Naveen Kumar. I paid the premium of Rs 919 via my debit card of HDFC bank. As per my HDFC account statement the amt. of Rs 919 has been transferred to ICICI Lombard Mumbai. I talked to the ICICI Lombard Executive via online chat. One of the executive named "Sameer" Told me that u will receive your Policy on 22-july-2011 b4 10 am. but I didn't received any policy confirmation till now. When I'm trying to reach them no one is responding me. I sent an e-mail also on 21-july but not received any reply.

I talked to the customer service of ICICI lombard they gave me a complain number[protected] and told me that u will get your policy by 26th July 2011 but I have not received it. I talked to their customer service once again the told that it will take 3 more day. I told them to reply me on the e-mail if they don't receive the payment but they are not giving any proper response.

I have attached the statement of my bank in which it is showing that amt has been debited fo ICICI lombard

Please suggest me what can I do now. I have been charged by ICICI and not received the policy.

My contact details

Nitesh kumar
mob- [protected]/ [protected]

ICICI Lombard — delay in settlement of claim

ICICI LOMBARD IS NOT & NEVER INTERESTED IN TIMELY SETTELEMNET OF CLAIMS.

I HAVE LODGED CLAIM FOR THEFT OF MY CAR SINCE LAST 5 MONTHS THEY ARE STILL PROCESSING THE CASE.

AFTER EVER 15 DAYS THEY WILL COME OUT WITH SOME NET OF REQUIREMENTS OF DELAY /POSTPON THE CLAIM

ICICI Lombard — Insurance

The company refuses to settle insurance claim saying the doctor did not write the ailment properly,which is the doctors mistake not the patients,for which the company is subjecting the patient to a lot of agony and pain.

ICICI lombard is fraud company; I was their customer almost 6 years and finally when I approached them for a claim, they first said, the illness mentioned is not clear, second time: doctors signature missing, third time:you can go to the branch and settle. I didn't renew it and they lost a big customer base (I had insurance for my eight member family). I changed my insurance to Apollo Munich.. They are doing pretty well service. You Just switch the insurance in your next renewal.

Dear Sir,

We acknowledge the receipt of your concerns.

In order to enable us to assist you further and resolve you concerns, request you to kindly e-mail us your contact number, policy no at the below mentioned e-mail id and also suggest if you could elaborate your concerns.

E-mail ID: [protected]@icicilombard.com

We look forward to serve you.

Regards
Service Quality
ICICI Lombard General Insurance.

We are so much frustrated with ICICI lombard that I can not even express my feelings . This is the worst company I have seen in my life time .
We have taken a policy number -------- and are strugling to talk to some customer service .

Sales guy from bank committed so many things .. but he just a another pimp on the road . Moti Nagar branch . Never go there ... some Rajput . No value of their words.

I hope these guys gets fixed some time .

HI,

I was called him to buy policy for my father and they made mistakes and make it for me and now no boddy is answering me regarding this issue but they force me to continue to be we that my policy and buy another for my father.

since 5 days i'm calling this customer care service but no buddy have any information they just forwarding the call from one department to other.



so please never go with ICICI lombart it's making fraud to every one.

Kalpesh TIta
M [protected]

ICICI Lombard — DELAY IN CLAIM SETTLEMENT

One of the worst service in getting the claim settle from ICIC Lombard and ITs been almost 3 months now but claim is not settled.
Claim No. - MOT02624050 under Policy No. - 3004/69285609/00/000

Hi All,

Please don't take any policy from ICICI Lombard, once you take the policy then they are playing a games with you, this is one of the waste company in the world for insurance, friends...please

wake-up...don't take a policy...they are not providing good services...

Thanks,
Kondareddypatil

ICICI Lombard — complaint regarding car loan

sir i take loan from your form..and we get penaltize every time by bounce paymnt..evry tme either holiday occur at the time of paymnt or dont know what happend..we get the bounce penlty in my account..i reuest u to see the matter nd take necesary action as soon as possible..

Mediclaim Premium paid on 29.10.2015. Premium receipt received. Copy of Policy not issued till date. Unable to view what i am covered and upto what limit? Company and agent both say contact the agent/company.